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Company: Jones-Hamilton Co. Customer Service Manager Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you. We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships. Key Responsibilities Lead, supervise, and support daily activities of the Customer Service team. Provide coaching, mentoring, and development opportunities to drive team growth and performance. Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement. Facilitate regular team meetings to align on goals, address challenges, and share service strategies. Resolve escalated customer issues with professionalism and efficiency. Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations. Oversee order processing, account management, and client communications to ensure a seamless customer experience. Standardize and improve customer service workflows and documentation practices. Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes. Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement. Develop and implement service strategies that support broader business objectives. Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance. Perform other duties as assigned to support department and company goals. Qualifications Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field. 10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role. Experience managing CSR leads and multi-tiered customer service teams. Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments. Strong leadership skills with demonstrated success in coaching and developing teams. Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software. Strong communication, problem-solving, and interpersonal skills. Experience with order management, sales reporting, and CRM analytics. Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus. Must pass drug screening, complete a background check, and be legally eligible to work in the United States. Working Conditions & Physical Requirements Regular business hours, Monday through Friday, with occasional flexibility required based on business needs. Primarily sedentary work involving extended periods at a desk and frequent computer use. Regular interaction with internal teams and external clients through phone, email, and meetings. Manual dexterity required for typing, filing, and operating standard office equipment. Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication. Benefits Company ownership through Employee Stock Ownership Plan (ESOP) 401(k) Discretionary bonus and yearly salary increase Holiday, Vacation, and Sick pay Medical, Dental, and Vision Insurance Education and Employee Assistance Programs Life Insurance Short- and Long-term Disability Wellness Program including Fitness Facility Reimbursement At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today! This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law. #ZR

Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks “Exquisite in every way” ( Gramophone ), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance. Responsibilities: · Rehearsal and Concert Production o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management. o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc. o Supervise video livestream setup and strike; coordinate between video contractors and staff o Serve as point of contact between production contractors and The Thirteen o Coordinate delivery of digital assets o Serve as homestay and travel reimbursement coordinator o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians o Facilitate musician contracting. · Other duties as assigned. Candidate Profile: · Exceptional attention to detail, organization, and time management; strong project management skills · Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values · Able to lift up to 50 pounds (risers, podiums, etc.) · Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts · Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances. · Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred. Education and Experience: · Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus. · Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required. · Ability to read music is a plus. Compensation: · $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June). · This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period. · 4 weeks vacation per year, most of which is expected to be taken in the summer. · 10 paid holidays per year; generous sick leave and family leave. · Professional Exepenses stipend Application: Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************. 1.) Letter of Interest 2.) Resume demonstrating experience in a production/performance environment. 3.) Three professional references.

Location: Hybrid in East Windsor, NJ or Malvern, PA (3 days in-office/2 days work-from-home) or remote based on proximity to our office locations Full-Time Direct Reports: 1 Salary: Commensurate with experience Comprehensive benefits (medical, dental, vision, 401k w/ company match) HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels. We are seeking a talented and enthusiastic individual to join our team as an Associate Digital Managing Editor for Oncology Learning Network. In this role, you will focus on the development and delivery of educational multimedia content for oncology healthcare professionals. Our brands offer daily news updates across various specialties, including expert-driven podcasts, videos, and interviews; debates and roundtables with key opinion leaders; exclusive multimedia coverage of live meetings in individualized newsrooms; and more. The ideal candidate will embrace taking the initiative to work with key opinion leaders (physicians and advanced practitioners) to produce engaging content for our audience. Responsibilities: Monitor industry trends to identify topics of interest to the publication's audience Manage content development and production schedules, developing original written and multimedia content, assigning topics, and tracking deadlines Manage content promotion calendar, building and scheduling regular e-newsletters and social media posts Facilitate and maintain relationships and communications with key experts and partner organizations to develop content in relevant topic areas Regularly publish content to the website via our content management system Attend and cover industry conferences both in-person and virtual, identifying important data releases and formulating a coverage plan Film videos with key opinion leaders (physicians) using camera equipment for in-person recordings and Zoom for virtual recordings Work with the digital operations team to manage monthly requirements for sponsored campaigns and ensure fulfillment of program goals Lead initiatives to increase brand awareness and improve audience engagements and reach Requirements: Minimum of a 4-year college degree in a related field (Journalism, English, Biomedical Science, etc) 3 to 4 years of experience working in medical publishing or a related field (required) Strong writing, proofreading, and editing skills Proficient with clinical content (required) Familiarity with AMA style or similar style guides Strong understanding of digital content strategies Strong working knowledge of our digital platforms Proficient in multimedia content developing and editing Knowledge of Microsoft Office Knowledge of HTML (preferred) Must be able to handle multiple projects at the same time with tight deadlines Strong organizational skills Good interpersonal and diplomacy skills Travel by air, as directed by management Verifiable and consistent work history Please follow HMP Global on LinkedIn for news and updates.

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor's Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,0000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position.Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events

Come Find Your Spark at Quartz! The ETL Architect will be responsible for the architecture, design, and implementation of data integration solutions and pipelines for the organization. This position will partner with multiple areas in the Enterprise Data Management team and the business to successfully translate business requirements into efficient and effective ETL implementations. This role will perform functional analysis, determining the appropriate data acquisition and ingestion methods, and design processes to populate various data platform layers. The ETL Architect will work with implementation stakeholders throughout the business to evaluate the state of data and constructs solutions that deliver data to enable analytics reporting capabilities in a reliable manner. Skills this position will utilize on a regular basis: Informatica PowerCenter Expert knowledge of SQL development Python Benefits: Opportunity to work with leading technology in the ever-changing, fast paced healthcare industry. Opportunity to work across the organization interacting with business stakeholders. Starting salary range based upon skills and experience: $107,500 - $134,400 - plus robust benefits package. Responsibilities Architects, designs, enhances, and supports delivery of ETL solutions. Architects and designs data acquisition, ingestion, transformation, and load solutions. Identifies, develops, and documents ETL solution requirements to meet business needs. Facilitates group discussions and joins solution design sessions with technical subject matter experts. Develops, implements, and maintains standards and ETL design procedures. Contributes to the design of the data models, data flows, transformation specifications, and processing schedules. Coordinates ETL solution delivery and supports data analysis and information delivery staff in the design, development, and maintenance of data implementations. Consults and provides direction on ETL architecture and the implementation of ETL solutions. Queries, analyzes, and interprets complex data stored in the systems of record, enterprise data warehouse, and data marts. Ensures work includes necessary audit, HIPAA compliance, and security controls. Data Management Collaborates with infrastructure and platform administrators to establish and maintain scalable and reliable data processing environment for the organization. Identifies and triages data quality and performance issues from the ETL perspective and see them through to resolution. Tests and validates components of the ETL solutions to ensure successful end-to-end delivery. Participates in support rotation. Qualifications Bachelor's degree with 8+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP (Online Transaction Processing) environments, semantic layer modeling experience, and SQL programming experience. OR associate degree with 11+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP environments, semantic layer modeling experience, and SQL programming experience. OR high school equivalence with 14+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP environments, semantic layer modeling experience, and SQL programming experience. Expert understanding of ETL concepts and commercially available enterprise data integration platforms (Informatica PowerCenter, Python) Expert knowledge of SQL development Expert knowledge of data warehousing concepts, design principles, associated data management and delivery requirements, and best practices Expert problem solving and analytical skills Ability to understand and communicate data management and integration concepts within IT and to the business and effectively interact with all internal and external parties including vendors and contractors Ability to manage multiple projects simultaneously Ability to work independently, under pressure, and be adaptable to change Inquisitive and seek answers to questions without being asked Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability. We can recommend jobs specifically for you! Click here to get started.

About The Company goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores. About You You are hyper-organized, proactive, and thrive on making things run smoothly. With a sharp eye for detail and a knack for communication, you're the person who ensures no ball gets dropped. You enjoy working in a fast-paced creative environment and get satisfaction from moving projects across the finish line. You're collaborative, resourceful, and comfortable juggling multiple priorities at once. About The Role As the Specialist, Marketing Project Management, you'll play a key role in supporting the day-to-day project management across creative projects across goop. Reporting into the Director, Creative Project Management, you'll track progress across a variety of creative deliverables-from a few lines of copy to full-scale brand collaborations-ensuring tasks are completed on time and stakeholders stay informed. This role is essential to keeping our creative engine running smoothly, helping the team stay organized, on schedule, and set up for success. Support the Director, Project Management in coordinating day-to-day activities across creative projects and campaigns. Track progress of deliverables and manage timelines to ensure projects are moving forward on schedule. Manage and update tasks in Monday.com to keep workflows accurate and current. Communicate clearly with cross-functional partners to flag delays, gather information, and keep everyone aligned. Assist with trafficking assets, managing deliverable calendars, and organizing creative files and documentation. Support both small-scale creative requests and large, cross-functional brand initiatives. Contribute to ongoing process improvements to make project execution more efficient and seamless. Qualifications & Experience 2-4 years of experience in project management in a creative, marketing, or agency environment. Strong organizational skills with a high attention to detail. Excellent verbal and written communication skills. Familiarity with project management platforms (Monday.com experience strongly preferred). Experience managing multiple tasks and timelines in a fast-paced environment. Proactive, collaborative, and eager to learn and grow within a dynamic team. Agency or in-house creative team experience is a plus. FAQ Compensation: $65,000 - $75,000 + Equity. This is a full-time, exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes. Benefits: Generous health benefits package, fertility benefits and paid parental leave. Perks: “goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office. goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. J ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.

Job DescriptionSalary: 16.94 Internship Description Availability: Spring 2026 Hours: 8-weeks with a maximum of 20 hours per week.Internships can work in either a fully remote or hybrid environment. The best approach is hybrid so interns can benefit from collaborative in-person opportunities. Start date: February 23, 2026 through April 17, 2026 Internship Summary: Radio Talk Show Production interns will assist CT Public Radio producers in the production and development of our flagship daily shows and weekly programs (Where We Live, The Colin McEnroe Show, Audacious, The Wheelhouse, and Disrupted). Interns will have the opportunity to work in a learning environment that includes producing, writing, and editing content for live and pre-taped shows, either fully virtual or on-site. The shows are interactive, combining interviews, listener call-ins, emails, and social media. Topics span current events, politics, social trends, and the arts. Several of the shows also have podcasts, offering interns the ability to produce fully digital programs. Interns will receive training in website production, audio production, radio continuity, and remote recording. As the internship progresses, there will be opportunities to gain hands-on experience in news production, feature writing, and show production. Interns can expect to work a maximum of 20 hours per week, with flexible scheduling. All interns are paid bi-weekly and must complete timecards. A Newcomer's Orientation/Onboarding is required on the intern's first day. Internship Responsibilities Act as the first point of contact for guests. Assist with and gather "virtual or live" person-on-the-street interviews for produced show segments. Assist with screening phone calls during live broadcasts of Where We Live and The Colin McEnroe Show. Attend regular show planning meetings and support the generation of show ideas. Conduct research on show topics and share content online. Craft questions and write up interviews. Deliver content on tight deadlines with precision timing. Produce on-air, taped, and online story content. Research or produce visual or social media assets for the web. Support the administrative and technical show needs. Write, edit, and post articles and modules for online publication in collaboration with the Social Media Team. Other tasks as assigned. Knowledge / Skills / Abilities Knowledge of: Adobe programs and/or other video and audio editing software. Awareness of the public radio mission and vision of CT Public. Baseline production techniques. Ability to: Arrive in the virtual or on-site space when scheduled and meet deadlines as assigned. Be creative and original, yet respond to feedback and editorial direction. Juggle multiple tasks with accuracy and efficiency, and work well with all staff. Learn basics of radio production and tell diverse stories representative of the Connecticut community. Learn and share knowledge with others. Report and tell compelling stories. Skill in: Computer and internet for research, and the full O365 suite, as well as Zoom and/or Skype. Conducting credible research. Editing websites. Interpersonal and/or telephone skills. Organizing, self-starting, and the ability to work independently. Research, writing, proofreading, and editing. Social media and website editing. Working with Microsoft Office 365 apps and programs (including Smartsheets, Excel, Outlook, and Word). Candidates should be pursuing a career or course of study related to Journalism or Radio Production; however, other majors and interests are always considered. A personal vehicle is preferred, or familiarity with public transit systems.

The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, you'll lead key client relationships, guiding strategy and execution across multiple digital programs that connect technology, marketing and measurable results. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams-strategy, UX, development, and creative-to deliver web, mobile, and marketing technology projects that perform. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business conversations and early prospect engagements in partnership with the Lottery Solutions leadership team. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, marketing technology, and integrated program management. Demonstrated ability to build and sustain long-term client relationships based on trust, clarity, and measurable value. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.

About The Company goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores. About You You are a relationship-driven talent leader with a strategic mindset and a deep appreciation for a best-in-class talent acquisition process. You thrive in dynamic, creative environments and are energized by cross-functional collaboration, optimizing processes, and influencing senior leaders. You balance data-driven decision-making with intuition and empathy, and you're known for creating inclusive, high-touch experiences that reflect the culture and values of the brand you represent. You take pride in being both a trusted partner to the business and a mentor to your team. About The Role As the Senior Manager, Talent Acquisition, you will oversee and evolve the strategy, development, and execution of talent acquisition across goop. Reporting to the VP, People Operations, this role is responsible for maintaining a best-in-class recruiting function that attracts top talent across all levels and disciplines. You'll partner closely with leaders to understand hiring needs, articulate talent needs, and shape goop's people strategy. You'll be a part of a small but effective team, supporting all aspects of talent acquisition. This is a highly strategic and hands-on role that combines leadership, relationship building, and operational excellence. Owns goop's company-wide talent acquisition strategy, in partnership with the VP, People Operations, ensuring alignment with business goals and evolving organizational needs. Oversee recruiting operations, ensuring a seamless, efficient, and brand-aligned candidate experience. Partner with hiring leaders across all functions to define hiring profiles, craft compelling job descriptions, analyze market trends, and benchmark compensation to the right talent for the role and the company. Own and drive a best-in-class candidate experience that reflects goop's brand mission, values, and culture from first touch through onboarding. Collaborate cross-functionally to shape and execute goop's employer branding and LinkedIn strategy. Monitor and report on key talent metrics and KPIs to evaluate performance, pipeline health, and hiring efficiency; leverage data to drive continuous improvement. Build trusted relationships and influence leaders at all levels, including executives, to align talent strategies with business priorities. Maintain deep understanding of goop's business, brand, and culture to anticipate hiring needs and design agile, effective solutions. Lead and mentor the Specialist, People Operations, providing coaching, development, and guidance to ensure high performance and continued growth. Qualifications & Experience 6-8+ years of progressive experience in talent acquisition, with at least 1-2 years in a leadership role Proven success managing full-cycle recruiting across diverse roles and departments. Experience in relevant consumer product industries including beauty, fashion and/or wellness Strong business acumen and ability to align talent strategies with company objectives Demonstrated success in influencing senior leaders and driving change in dynamic, creative environments Experience contributing to employer branding and candidate engagement strategies. Proficiency in ATS systems (Greenhouse preferred), and LinkedIn Recruiter Excellent communication, relationship management, and presentation skills A passion for goop's brand, mission, and aesthetic FAQ Compensation: $125,000 - $140,000 + Equity. This is a full-time, exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes. Benefits: Generous health benefits package, fertility benefits and paid parental leave. Perks: "goopcation" paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office. goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. J ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process. Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified. Requirements Clear, friendly, error-free written English communication Attention to detail Ability to follow instructions Critical thinking and creative problem solving skills At least 2 years of professional experience with WordPress websites Reliable internet access Benefits Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability. Regular pay increases with seniority Flexible schedule Work from home or anywhere you want

Job DescriptionSalary: $23/hr Billing Coordinator Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country. We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities. Essential Duties/Responsibilities: Checking media invoices for accuracy and submitting for payment within strict monthly deadlines Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members Communicate openly with account teams status of invoice packets Administrative responsibilities including answering phones and sorting and delivering mail and packages Other duties as assigned Experience, Education and Skills: Ability to prioritize and handle multiple tasks in a fast paced work environment Experience with Microsoft Office Tools with proficiency in Microsoft Excel Excellent written and verbal communication skills Ability to work independently and on a team Strong attention to detail and simple math skills Associates degree preferred but not required Experience in automotive billing or title processing a plus. Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter. Job Type: Full-time Salary: $20-23/hr Expected hours: 37.5 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home

Job Description Full-Time | Exempt | Grant-Funded Position (Two-Year Term) Are you passionate about strengthening local journalism and building the future of public media? WVIA is seeking a high-energy, relationship-driven Development & Revenue Manager to help grow and diversify the revenue that powers our expanding news operation. This grant-funded position offers a unique opportunity to shape the impact of trusted journalism in our community-while innovating in digital fundraising, major gifts, sponsorships, and community partnerships. If you're a strategic thinker, a creative fundraiser, and someone who gets excited about mission-driven work, we want to meet you! ⭐ Why This Role Matters WVIA is investing in bold, community-centered journalism-and we need a leader who can help fuel that growth. As the Development & Revenue Manager, you will build revenue pipelines, engage donors, collaborate with senior leadership, and represent WVIA at community events. Your work directly supports our mission to deliver independent, high-quality news to the region. This role is fully grant-funded for two years, and future continuation depends on securing additional funding. It's a chance to make your mark and help sustain the future of public-service journalism. What You'll Do Develop and execute an ambitious fundraising strategy for WVIA News, including grants, sponsorships, digital fundraising, and major gifts. Discover new and innovative revenue opportunities-especially nontraditional models. Partner with leadership and cross-department teams to launch high-impact campaigns and initiatives. Use data, analytics, and CRM tools to track performance and refine strategies. Cultivate strong relationships with donors, sponsors, foundations, and community leaders. Represent WVIA at community events, increasing visibility and engagement. Prepare revenue forecasts and support annual budgeting. Ensure all revenue work aligns with WVIA's mission and journalistic values. Perform additional duties as assigned. What We're Looking For Bachelor's degree preferred 5+ years managing complex projects (nonprofit or media experience a plus) 2+ years digital fundraising, business development, or revenue-generation experience Strong communication, presentation, and relationship-building skills Ability to manage pipelines, project timelines, and donor relationships Experience with CRM systems (e.g., Salesforce), MS Office, and fundraising software Comfort with public speaking and community engagement Passion for public-service journalism Ability to travel within the WVIA viewing/listening area, with occasional evening/weekend work Must pass a pre-employment drug test and background check Join Us and Help Power the Future of Local Journalism This is a meaningful opportunity for someone ready to think big, build new revenue pathways, and contribute to a mission that matters. Ready to make an impact? We offer a competitive base salary, excellent benefits, generous paid time off and the ability to work a hybrid remote work schedule. Apply today and help shape the future of WVIA News. No phone calls please and no recruiters. We are an equal opportunity employer.

Department: Engineering FLSA Status: Non-Exempt Reports to: Vice President of Engineering A Television Broadcast Technician is responsible for maintaining, operating, and troubleshooting technical equipment used in television production and broadcasting. This includes ensuring smooth transmission of live and recorded programming, managing audio and video feeds, setting up and maintaining studio and remote equipment, and ensuring compliance with broadcast standards and regulations. ESSENTIAL FUNCTIONS Set up and test broadcast equipment, including cameras, microphones, servers, control systems, and switchers. Perform routine maintenance and repairs on broadcast equipment to ensure optimal performance. Troubleshoot technical issues with equipment, signals, and software systems during live broadcasts. Operate control room equipment during live broadcasts, ensuring correct switching of video feeds, audio levels, and other technical aspects. Monitor video and audio signals to detect problems and rectify them immediately to maintain broadcast quality. Ensure synchronization of video, audio, and graphics during live broadcasts or recorded content. Provide on-site technical support for live broadcasts and studio productions, including sports events, news programs, and entertainment shows. Work closely with production teams to implement technical solutions for seamless broadcasting. Respond to urgent technical issues during broadcasts, often working under time pressure. Manage signal routing, transmission, and distribution for local, national, and international broadcasts. Ensure proper encoding, decoding, and compression of video and audio signals. Monitor the quality of signal transmission to prevent interruptions or broadcast delays. Set up and operate equipment for both studio and remote broadcast settings. Travel to external locations to manage the technical aspects of live remote broadcasts or field productions. Collaborate with directors, producers, and engineers to ensure technical requirements are met. Ensure that broadcasts comply with industry standards, FCC regulations, and copyright laws. Maintain safety standards in all technical operations, especially when working with heavy equipment, electrical systems, and cables. Maintain accurate records of equipment performance, maintenance schedules, and technical issues. Provide detailed reports on any technical failures or incidents during live broadcasts. KNOWLEDGE, SKILLS & ABILITIES Associates or Bachelors degree in Broadcast Technology, Electronics, or a related field (or equivalent work experience). Strong technical knowledge of television production and broadcast equipment, including cameras, switchers, sound systems, and transmission technologies. Proficiency in using broadcast software and systems. Ability to troubleshoot and solve complex technical problems quickly and efficiently. Knowledge of video and audio signal formats, encoding, and compression. Ability to work in high-pressure environments and adapt to changes quickly. Excellent communication skills and the ability to work as part of a team. Valid drivers license. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work can take place in control rooms. May require evening, weekend, and holiday shifts, particularly for live events or news broadcasting. Physical demands may include siting for long periods, lifting and moving equipment, and working in confined spaces. This position requires the ability to be on-call as needed to respond to urgent issues or support requests.

at @need Marketing Account StrategistBuild Strategic Partnerships That Drive Meaningful Growth Shape the future of funeral home marketing while building trusted relationships that matter. As an Agency Account Strategist, you'll be at the center of @need Marketing mission-guiding our funeral home partners to thrive through smart, effective marketing. This is a relationship-driven role where your consultative mindset, strategic thinking, and ability to turn insights into action will create real value. You'll work closely within our @need Marketing team to design marketing plans that align with each partner's goals and help them serve more families with compassion and clarity. What you'll do (and why you'll love doing it) Grow your influence, deepen your industry knowledge, and make a measurable difference. As the “eyes and ears of @need,” you'll help funeral homes grow while playing a vital role in the connection between @need Marketing and Precoa's preneed program. Lead strategic partnerships: Serve as the primary strategist and relationship builder for funeral home partners. Develop custom marketing plans that align with partner goals and drive @need and preneed growth. Execute and optimize campaigns: Coordinate with creative and traffic teams to deliver marketing projects on time and on brand. Analyze campaign performance across digital and traditional channels and provide actionable insights. Strengthen relationships and uncover opportunities. Host monthly reviews, maintain proactive communication, and spot new ways @need Marketing can add value and drive ongoing growth. What we offer you as part of our @need Marketing team Competitive salary based on experience Remote work 18 days PTO and 10 paid holidays annually 6+ weeks paid parental leave Health, Dental, and Vision benefits 401k, with company match $25,000 AD&D Policy and $25,000 Life Insurance Policy What will make you successful Internal applicants are encouraged to apply! A Bachelor's degree and 3+ years of experience in marketing, account strategy, or client services. Experience with digital and omnichannel marketing platforms (Google, Facebook, YouTube, etc.) Proactive, service-focused mindset and attention to detail Strategic thinking paired with analytical strength and a collaborative spirit The ability to travel as needed to partner locations Are you ready to create impact with intention? Apply today! For a full job description, please see the Dropbox link here. About @need Marketing Our structure and strategy allow us to do things a bit differently. With a rich history in the funeral profession and deep expertise in marketing, media, and creative strategy, @need Marketing is uniquely positioned to out-think and out-create other agencies in the space. We're a full-service agency supporting funeral homes' complete offline and online marketing needs. From buzzworthy public relations and show-stopping videos to data-driven campaigns and custom creative, we help funeral homes become the go-to provider in their communities. Learn more at atneedmarketing.com.

About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As Treasurer, you will lead, design and execute our treasury and capital strategy. You will ensure the company maintains liquidity, manages financial risk, optimizes working capital, and supports both day‑to‑day operations and long‑term growth. You will partner closely with the Chief Financial Officer, Finance team, business leadership, and external stakeholders (banks, investors, auditors) to optimize our financial position across the markets in which we operate. You will have responsibility for treasury operations, cash forecasting, banking relationships, debt / capital structure, risk management (FX, interest, counterparty), and compliance with relevant regulations. Responsibilities Cash & Liquidity Management Maintain daily oversight of cash balances, bank accounts, and short-term liquidity requirements. Develop and maintain cash flow forecasting models (weekly, monthly, quarterly) across segments and geographies. Ensure sufficient liquidity for operations, investment, and strategic initiatives. Optimize liquidity returns on cash Drive working capital optimization (receivables, payables, cash conversion cycles). Banking, Capital & Funding Manage relationships with banking partners, negotiate credit facilities, overdrafts, and financing lines. Structure and execute borrowing, capital, or refinancing initiatives as needed. Oversee debt compliance requirements, covenant tracking, and interest expense optimization. Risk Management & Hedging Identify financial risks (currency, interest rate, counterparty, liquidity) and design mitigation strategies. Execute hedging strategies to manage exposures. Monitor market conditions, interest rate forecasts, and currency trends. Treasury Operations & Controls Define and maintain treasury policies, procedures, control frameworks, and approval authorities. Oversee payments, transfers, foreign exchange operations, and bank reconciliations. Ensure segregation of duties, audit readiness, and strong internal controls. Lead treasury systems implementation or improvements (e.g. Treasury Management Systems, banking platforms). Strategic Financial Planning & Reporting Provide forecasts, scenario modeling, and strategic input to the Executive Team and Board. Present liquidity, capital, and risk outlook in management and risk committee meetings. Collaborate with FP&A, Accounting, Tax, and Legal to align projections, budgets, and capital plans. Support M&A, investments, or expansion projects by providing financial structuring input and diligence on potential acquisitions. Compliance, Audit & Stakeholder Management Ensure compliance with local, national, and international regulatory, tax, and financial rules. Liaise with auditors, tax advisors, external counsel, and regulators as needed. Maintain clear documentation and audit trails for all treasury activities. Support internal and external audits of treasury functions. Drive continuous improvement in processes, systems, and reporting in treasury operations. Qualifications Bachelor's degree in Finance, Economics, Accounting, or a related field (master's or MBA is a plus). Professional treasury or finance certification is strongly desirable (e.g. CertT, AMCT, CTP, ACT qualifications, CFA). Significant (e.g. 7+ years) experience in treasury, corporate finance, or banking in cross‑border or multi‑jurisdictional settings. Demonstrable track record in cash forecasting, liquidity planning, banking relationships, and risk management. Experience working with multiple currencies, cross‑border cash pooling, FX, and interest rate hedging. Prior involvement in capital raising, debt/credit structuring, or refinancing desirable. Experience with treasury systems, treasury management tools, or ERP integrations. Experience with NetSuite a plus. Strong analytical, quantitative, and modeling capabilities. Excellent communication and presentation skills-able to convey complex financial matters to non‑finance leadership. High integrity and ethical standards, with strong attention to detail and controls. Strategic mindset, proactive, ability to anticipate challenges and lead initiatives. Comfortable working in a fast‑paced, decentralized, remote environment. Collaborative, business partnering orientation. Familiarity with financial regulation and compliance in the relevant jurisdictions Ability to travel occasionally (for bank meetings, investor meetings, audits and finance team meetings). Proficiency in financial systems (Excel, treasury tools, ERP) and willingness to adopt new technology. Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that ‘apply' button. Unlimited Vacation Flexible Working Options Health Insurance Parental Leave Employee Stock Option Plan Home Office Allowance Professional Development Stipend Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team , where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Title: Proofreader, Bible and Church Resources Reports to: Editor, Bibles and Church Resources General Description of Responsibilities: The Bibles and Church Resources proofreader is responsible for assisting the Bible and Church Resources team by proofreading new products and performing other editorial tasks as needed. THIS IS A NON-REMOTE POSITION. Specific Responsibilities Review the layout and typesetting of newly typeset Bibles and Church Resources products, working closely with the Editorial and Production teams to determine exact proofreading needs on a project-by-project basis. Check Bible and church resources products for grammar, spelling, punctuation, accuracy of Bible quotations, form of notes, and consistency of style. Perform miscellaneous production duties, as assigned. These include but are not limited to: Proofread a pre-typeset template in preparation for typesetting Run automated scripts to check typesetters' work in InDesign Review the paragraph and character styles used in a typeset file Prepare previously published content for future products using InCopy Perform miscellaneous editorial duties to help the editorial team, as reviewed and approved by supervisor Assist with the reprint correction process Attend regular meetings with the Editorial team and the Production team Position Requirements A bachelor's degree Basic and growing knowledge of the English language, including grammar, vocabulary, spelling, and punctuation Strong written and verbal communication skills Highly organized and detail oriented Willingness to learn the principles set forth in the The Chicago Manual of Style , 18th edition Aptitude with Microsoft Word Experience working in Adobe InCopy and InDesign, preferred but not necessary Adherence to a robust evangelical theology in the historic stream of the Reformation-that is, broadly Reformed in line with the doctrinal DNA of Crossway's publishing ministry-and willingness to affirm Crossway's Statement of Faith, Statement of Classic Reformation Orthodoxy, and statements on Human Sexuality and Complementarity Personal Qualities A love for God's word and his church. Commitment to an evangelical, historic Reformational understanding of the Bible, the gospel, and Christian doctrine. A genuine faith in Jesus Christ as one's Lord and Savior, and active participation in a local church. A personable demeanor with a willing, servant's heart. Creative, collaborative, energetic, organized, timely, excellent in execution. Publishing Ministry Commitment: Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God's grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God's Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Compensation Salary range is $45,000 to $60,000. Competitive salary based on previous work experience, education, and acquired skills. Salary commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors. Full-time position 40 hours a week with competitive salary and benefits. Paid vacation and holidays. Benefit Program: Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs Three medical plan options available with monthly premium costs for a family from $125-$300 Life, long term, and short term disability insurance for full time employees paid by company Additional voluntary life insurance offerings paid by employee Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.) 11 paid holiday for full time employees (part time employees holiday pay dependent on schedule) Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.)

Title: Editor, Academic Books Reports to: Vice President of Editorial and Director of Editorial, Book Department General Description of Responsibilities: The book editor will serve Crossway's publishing ministry by copyediting book manuscripts and managing the editorial process for those book projects through the editing, typesetting, proofreading, and indexing stages. He or she will strive to ensure excellence of content, beauty of expression, and theological faithfulness. The editor will work under and closely with the vice president of Editorial and the director of Editorial, and will collaborate with the rest of the Book Department team (including Editorial and Acquisitions colleagues), the Production team, and other Crossway colleagues as needed. Specific Responsibilities: Copyediting eight to twelve books per calendar year for content, style, and doctrine, with a focus on books toward the academic end of the spectrum Managing book projects through the editing, typesetting, proofreading, and indexing phases, concluding with handoff to the Manufacturing Department Interacting with typesetters to provide all that they need to do their jobs effectively Engaging and reviewing the work of freelance proofreaders and indexers Working through projects in an efficient, timely manner Meeting regularly with supervisor and others to discuss project issues Handling other editorial needs that arise Position Requirements: Undergraduate degree in Bible, theology, philosophy, English, or a closely related field Master's or doctoral degree in historical theology, church history, systematic theology, biblical and theological studies, or Old or New Testament Familiarity with biblical languages Demonstrated copyediting experience for a publishing house or in another professional context, including copyediting of multiple book-length academic manuscripts Familiarity with The Chicago Manual of Style Attention to detail, ability to focus for long periods, ability to communicate clearly, and strong organizational and time-management skills Adherence to a robust evangelical theology in the historic stream of the Reformation-that is, broadly Reformed in line with the doctrinal DNA of Crossway's publishing ministry-and willingness to affirm Crossway's Statement of Faith, Statement of Classic Reformation Orthodoxy, and statements on Human Sexuality and Complementarity Publishing Ministry Commitment: Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God's grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God's truth, beauty, and righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Personal Qualities: A love for God's word and his church. Commitment to an evangelical, historic Reformational understanding of the Bible, the gospel, and Christian doctrine. A genuine faith in Jesus Christ as one's Lord and Savior, and active participation in a local church. A pleasing personal demeanor with a willing, servant's heart. Creative, energetic, organized, timely, excellent in execution. Benefit Program: Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs Three medical plan options available with monthly premium costs for a family from $125-$300 Life, long term, and short term disability insurance for full time employees paid by company Additional voluntary life insurance offerings paid by employee Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.) 11 paid holiday for full time employees (part time employees holiday pay dependent on schedule) Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.) Salary: Salary range is $65,000 to $85,000. Competitive salary based on previous work experience, education, and acquired skills. Salary commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors. Other: This is a full-time position. On-site work preferred, but remote work negotiable.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe are looking for a highly motivated Customer Success leader with a growth mindset to help lead and coach a new generation of managers and CSMs supporting our Strategic segment with our highest value customers. You will help improve every facet of the team: coaching to up-level customer engagements, create and refine team- and company-wide processes, spearheading growth initiatives, and driving retention and account health. You will work cross-functionally with Sales, Product, Design, Engineering, and Marketing to make sure we are doing everything possible to retain and grow some of our largest customer relationships as we're transforming into a multi-product company. Ultimately, you and your team will be responsible for driving consultative experiences, partnerships, and product health for Attentive's top Strategic customers in order to reduce churn and contribute to expansion growth. It is a unique opportunity to get a seat at the leadership table and owning the east coast book of business for our Strategic segment.What You'll Accomplish Lead and scale a team of 25 CSMs and managers who support our Strategic customer segment, managing $180M ARR. Manage, hire, and develop a team of Customer Success Managers who have deep industry experience with the aim of maximizing customer retention and happiness in our Strategic segment Partner with regional Sales, Renewals, and Professional Services leadership to deliver exceptional post-sale experience and outcomes for customers Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives Implement new processes and operations vital to scaling the team and executing on results Be a thought leader and establish executive relationships with key customers to ensure we are multi-threaded Create a culture of accountability and execution through data driven strategies Work with the internal executive team (CEO, Head of Product, VPs of CS, Sales, Marketing, Design) to translate customer feedback into specific product requirements Your Expertise Excelled in a CS/AM role (preferably at a marketing/software company or startup) 5-7+ years prior leadership experience A natural leader and passionate coach who inspires his/her team to elevate performance Strong entrepreneurial mindset: self-motivated to work independently on tight timelines to achieve ambitious goals A growth mindset with a bias for action and openness to challenge the status quo People-focused leader with proven ability to build creative, collaborative teams, develop people, and link performance to overall business objectives Team player with track record of partnering with Sales, Renewals, Professional Services and other cross-functional stakeholders to deliver results Ability to thrive in a high growth, fast paced environment and adapt quickly to changing demands. Experience scaling teams and processes Extremely personable: excited to coach and develop employees internally and work closely with customers externally Data driven decision maker with a strong focus on execution Extremely detail oriented and organized Located in CST or EST You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The standard base salary range for this position is $165,000 - $200,000 annually + bonus/commission + equity + benefits- Our salary ranges are determined by role, level and location #LI-AL1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Compensation: * $16.50/hour starting pay. * Monthly personal performance bonuses of up to $700 available. Note all bonuses are taxed. Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game. Expected Weekly Hours: 30-45 hours per week Expected Schedule: Flexible availability, including nights, weekends, and holidays. Seasonal Dates of Work: As early as 10/21/2025, but will end on 1/17/2026. Responsibilities: * Work to meet the incoming demand of calls, chats and emails so we can serve every single guest. * Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction. * Being a The Escape Game brand ambassador: enthusiastically explaining our games. * Remove barriers between our guests and their first/next experience at The Escape Game. * Create epic guest moments that generate positive word of mouth and brand perception. * Communicating with The Escape Game Store locations nationwide, professionally and politely. * Creatively solve guest challenges as needed. Requirements & Expectations: * Flexible availability, including nights, weekends, and holidays * Obsession with delivering 5-star hospitality to guests * Genuine love for serving others * Flexible, humble, and teachable * Ability to function both creatively and administratively * Exceptional communication skills * High capacity for creative problem solving * Ability to multitask * Energetic, friendly, and patient Remote Specific Expectations: * Work remotely from locations that are quiet, with good wifi and are generally private due to the information that could be on your screen while on the clock. * Your home is the preferred place of work. If you need to work outside of your home for some reason, communication should be sent for approval to your direct leader at least 24 hours in advance. Approvals can be made with less time if there are emergencies (power outage, etc) * Be in a professional setting & remember professionalism when working remotely and participating on video calls. (not laying down or on a couch, or in pajamas, attending to family, etc.) TEG shirts are appropriate and business casual tops when on video meetings. * Share your location via Gchat by informing the team & your direct leader of meal breaks or "brb" breaks to take 5-10 mins for restroom breaks or brain breaks. * Use the TEG laptop sent to you for all TEG related work. * Be on camera for video calls and meeting with the your team and other HQ teams.