Havertys Furniture jobs in Atlanta, GA - 151 jobs

Warehouse Associate We are hiring immediately for full time Warehouse Associates to load and unload products by hand and with the assistance of forklift and other powered vehicles from trailers and containers storage locations in our fast-paced Distribution & Fulfillment Center. At Ashley, you'll have independence in your work and shifts that align with your needs. Choose from various schedule options that allow you to control when you work and how long your shifts are. Our ideal candidate is reliable and enjoys a physically active warehouse environment. You'll be working independently but as part of a large, motivated and high achieving team moving large product in a dynamic distribution center setting. The work is fast paced and self-driven allowing for a high level of independence throughout the day. What you'll do as a Warehouse Team Member: * Transfer materials within the Warehouse facility as needed. * You will frequently transport loads of up to 100 pounds and occasionally manipulate up to 250 pounds. * Operate Forklifts or other powered vehicles in a safe and appropriate manner. * Make safety for yourself and your co-workers a top priority at all times. What skills you will need: * Ability to learn our basic computer and warehouse / distribution center scanning systems. * You are able to obtain a valid, company-issued Forklift or Powered Industrial Vehicles license where required. * You have basic counting, math and measurement skills. * You can read, write, and comprehend the meaning of basic communications. * Ability to reliably work a defined full time schedule Exclusive benefits built for you. * Very competitive pay * Medical and dental insurance * 401K retirement plan * Paid vacation & holidays * Great opportunities for career growth * Furniture Discounts The people of Ashley Furniture are what truly defines this company. Our team lives and breathes a hands-on, "dirty fingernail" approach that breeds success unlike any other. That's why when we hire new team members, we don't require them to know the technical ins and outs of the job. We're looking for great culture fits and a positive "can do" attitude…we hire for attitude and train for skill! Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need. To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Rooms To Go Delivery Preparer Starting pay is $16.00 / hour or more based on experience. Earn an additional $80.00 or more weekly bonus based on shift. Plus medical, dental, vision and other benefits available for associates who want them Individual Medical Benefits starting at $10 per week Employee discounts on Rooms To Go furniture purchases Join our TEAM Look around. Does it seem like we're nearly everywhere? That's because we are! With 8,500 employees and 200+ locations, Rooms To Go is one of the largest and fastest growing furniture retailers in the US. As a financially stable, 30 year old company focused on expansion, there's never been a better time to join the Rooms To Go Family. We continue to grow, which provides amazing opportunities for our team members to expand their careers. What you'll be doing: * Prepare product for delivery and loading sequence Properly identify product, scan shipping tickets * Research orders, create shipping and labels, sequence product * Successfully complete delivery sets * Perform other duties as assigned by supervisor What we're looking for: * Ability to read and identify shipping and product labels * Detail oriented and resourceful * Be at least 18 years of age * Able to submit to a Drug Test and Background Investigation * Able to repeatedly lift 50 lbs. * Capacity to learn and work in a team-oriented, fast paced environment * Ability to bend, stand, walk for prolonged periods of time * Able to follow directions and work safely What's in it for you? Benefits and Perks We offer a comprehensive benefits & perks package including 401k + company match, profit sharing, vision, dental, health and life insurance, disability coverage, vacation, sick time, holiday pay, award winning wellness & fitness programs, employee discounts on furniture, and more! We continue to offer a better way to shop for furniture through innovation, fast delivery, first-rate service, honesty and integrity. We offer a comfortable, friendly work environment with the added peace of mind of working for a financially stable, growth-oriented company. We also give back to our local communities, have an industry leading recycling program and promote employee health and wellness company-wide. Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Applicants must be authorized to work in the U.S.

Rooms To Go is looking for a Digital Graphic Designer to join our growing in-house Creative Team! As a Digital Graphic Designer working within the Digital Creative Team, you will be focused on creating graphic assets and layouts for a wide mix of multimedia projects. As part of our team of digital graphic designers, you will collaborate with all of our Marketing teams - including CRM, Content, Copy, eCommerce, Merchandising and UX/UI Development. We want someone who has a keen eye for layout, cares about esthetics & typography, and gets excited about designing something new & compelling. The ideal candidate should have multiple years' experience working with and designing/thinking in the digital space. Retail experience is obviously a plus. This candidate should have experience designing digital assets, such as web-related graphics & layouts, with a focus on mobile first and responsive design. As well as a comprehensive knowledge in the general digital creative space, with an understanding of various online marketing platforms, and experience with commonly used design tools (i.e. Adobe Suite & Figma). We want someone who is curious about what is possible with design, motion and tech. With a direct emphasis on using AI to push the boundaries and exploring what comes next. As a team contributor, we expect you to multi-task while managing multiple timelines, perform tasks effectively, develop collaborative relationships cross-functionally, and display clear communication skills while being proactive & professional. In addition, the candidate should be comfortable working in a fast-paced environment. Responsibilities: * Own creative requests such as website initiatives, branding, website landing pages, emails, Iconography, brand development. * Conduct competitive research, including design insights and trends. * Participate in creative briefing, testing, and brainstorming. * Execute daily/weekly creative requests. * Create and maintain style guides, brand guidelines, and other design documents * Research and stay up to date on design trends and technologies. * Develop and implement strategies for improving design processes and workflow. Required Skills: * Bachelor's degree required. Marketing/Design Major preferred. * 1-3 years relevant work (and internship) experience. * Proficient in Adobe Creative Suites: Photoshop and Illustrator. * Experience with Figma. * Motion animation and/or video editing skills is a plus. Core Capabilities: * Retail and/or eCommerce experience preferred. * Creative mindset with high attention to detail. * Excellent communication skills, both verbal and written. * Must be a team player with a strong work ethic. Works well with others. * Flexible under time requirements and changing deadlines. * Strong commitment to prioritization of timelines, accuracy, organization, and professionalism. * Dedicated commitment to deliver on all project deadlines. * Ability to work independently and accomplish tasks with minimal oversight. * NOTE: This role is onsite 5 days a week, in our Brookhaven office. About Us: Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture. * Medical, dental, and vision insurance * 401(k) with company match * Associate discounts including furniture * Company paid life and disability insurance * Paid time off * Employee Assistance Program * Wellness Programs * And more! Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Applicants must be authorized to work in the U.S.

The schedule for this role is Monday-Friday (6am-2:30pm) is responsible for repair, maintenance, and troubleshooting to existing equipment. Essential Duties and Responsibilities * Participates in the RTG Safety Programs and proactively upholds the RTG Safety Culture * Repair and install all types of machinery and mechanical equipment while observing all applicable RTG Safety Policies and Procedures * Perform equipment inspections, preventative maintenance, equipment repairs and troubleshooting equipment problems in an accurate and efficient manner * Perform repairs on Hydraulic and pneumatic equipment as required * Performing building maintenance as required * Maintains safe and clean working environment by adhering to company policies and procedures. * Keeping an organized daily log of all machine maintenance and repairs * Performs other duties as assigned * Train to perform industrial mechanical repairs and gain knowledge about hydraulic and pneumatic equipment * Work as a part of the maintenance team * Participate in sharing of knowledge to mentor and train other unit members in areas of operations and maintenance to enhance their development * Guarantee operation of machinery by ensuring completion of preventative maintenance prerequisites on production machines, motors, conveyor systems, and pneumatic tools Essential Requirements * Experienced Mechanic with 2 years 'minimum experience in an industrial or warehouse setting * Ability to take apart machines, equipment, or devices to remove and replace defective parts. * Ability to check blueprints, repair manuals, or parts catalogs as necessary. * Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. * Experience performing routine maintenance. * Basic welding skills. * Strong organizational and follow up skills. * Eye for detail. * Professional presentation and attitude. * Ability to maintain focus while working individually. * Strong time management skills. * High School Diploma or equivalent. Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture. Rooms To Go Benefits: * Medical, dental, and vision insurance * 401(k) with company match * Associate discounts including furniture * Company paid life and disability insurance * Paid time off * Employee Assistance Program * Wellness Programs * And more! Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Applicants must be authorized to work in the U.S.

The Front Desk Receptionist is the first point of contact for employees and guests. This role is responsible for greeting and assisting, office mail distribution, managing incoming calls, and providing administrative support. The ideal candidate is professional, proactive, adaptable, and committed to delivering excellent service while representing our company culture. Rooms To Go is looking for a dynamic Front Desk Receptionist to join our growing team! Key Responsibilities: * Welcome and assist employees and guests; create a positive first impression and direct them to the appropriate location. * Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. * Receives mail, documents, packages, and courier deliveries and delivers or distributes items. * Performs administrative and clerical support tasks. Performs basic filing and recordkeeping. * Collaborate with internal teams such as office management, operations, managers, executives, and security. * Performs other duties. Qualifications: * High school diploma or equivalent required. * Previous administrative or receptionist experience preferred. * Excellent verbal communication and interpersonal skills. * Strong customer service orientation and ability to create a welcoming environment. * Proficiency in Microsoft Office Suite or similar software. * Ability to sit for prolonged periods and occasionally lift up to 15 pounds. * Ability to work independently and as part of a team in a fast-paced environment. * Work Schedule: Monday-Friday, 10:00 AM-6:00 PM. Possible evening or weekend hours (less than 5%). About Us? Rooms To Go is one of America's largest furniture and mattress retailers, offering a collaborative and inclusive work environment. We are committed to equal opportunity and value diversity in our workplace. * Medical, dental, and vision insurance * 401(k) with company match * Associate discounts including furniture * Company paid life and disability insurance * Paid time off * Employee Assistance Program * Wellness Programs * And more! Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Applicants must be authorized to work in the U.S.

As a Retail Furniture Sales Consultant, you will provide our customers with consultative design assistance as you discover their needs and help them to create a warm and inviting home. In addition, you will partner with other members of your team to create an engaging customer experience. You will also be responsible for consistently meeting established sales goals. Your specific duties in this role will include: * Reinforcing customer selections and helping them complete their rooms * Entering client information (including email addresses and/or phone numbers) into our state of the art customer relationship management (CRM) system, and conducting prompt and professional follow-up before and after the sales. * Explaining special financing plans, delivery procedures, warranties, etc. * Coordinating delivery between customer and distribution/delivery system * Maintaining knowledge of a broad range of furniture styles and products Job Requirements As a Retail Furniture Sales Consultant you must be highly driven and self-motivated to achieve individually while being a supportive team member as you contribute to overall store success and customer satisfaction. You must also be highly organized and able to maintain a responsive follow-up schedule. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to connect and establish relationships with a diverse group of customers. Specific qualifications for the role include: * College education preferred, High School / GED or equivalent required; or 1-3 years related experience and/or training; or equivalent combination of education and experience * Positive and engaging personality * Creative flare and energetic attitude * Ability to overcome customer objections * Familiarity with a broad range of furniture styles and products preferred, but not required * Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred * Relevant experience, preferred but not required Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law. Nearest Major Market: Atlanta Job Segment: Sales Consultant, Relationship Manager, Consulting, Retail Sales, Sales, Customer Service, Service, Retail

Purpose: The Marketing Project Specialist will support the Marketing team in managing active projects and the pipeline of new requests across all channels. You will be working closely several functional areas of the business as well as the creative team to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include evaluating briefs and tickets, resource planning, establishing project timelines and workflow, and assisting in determining effective project communication plans as well monitoring and ensuring the proper execution of those plans. To be a successful candidate, you will need to have proven experience in project management and the ability to both create and interpret creative and strategic briefs, identify areas for process improvement, and coordinate with cross discipline team members without direct authority. Minimum Eligibility Requirements: * 3+ years of experience managing print and digital projects within a marketing or advertising firm * Bachelor's degree in Marketing, Communications, Business or related field preferred * Proficient in Mac OSX, Adobe Creative Suite and MS Office (advanced Excel skills a must) * Knowledge of Workfront and Jira strongly preferred * Strong attention to detail, methodical, organized, and process-oriented * Solid understanding of the retail industry * Outstanding ability to communicate with authority and tact while also knowing when to escalate * Adaptable to change in a fast-paced work environment Essential Job Functions: * Work cross-functionally with assigned partner departments in the company to understand their initiatives and plan marketing resources accordingly. * Ensure incoming requests have adequate information specs needed to kick-off the project * Track and escalate projects that are at risk of missing deadlines, working with stakeholders to set revised schedules * Problem-solve to ensure smooth project process and resolve schedule conflicts. * Run internal status and resourcing meetings, learning details of available resources autonomously in between meetings. * Demonstrate excellent communication skills in collaboration with team members from multiple disciplines and provide details required for a specific audience, including clear expectations and relevant implications (i.e. timing, costs, etc.) * Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress * Develop a deep understanding of channel needs to properly inform creative execution as needed * Serve as a traffic manager who understands the ins and outs of employees' skill sets, strengths, and business areas of focus, to appropriately assign projects * Manage and report on creative resource needs, keeping leadership informed of allocation and utilization; identify issues/recommend solutions Working Conditions (travel & environment) * Limited travel required including air and car travel. * While performing the duties of this job, the employee is occasionally exposed to a warehouse PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs. Minimum Eligibility Requirements 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment) Excellent interpersonal, team building, delegating and follow-up skills Ability to work with and maintain effective working relationships with other departments in the company Effective communication skills (oral and written) Competent in performing basic mathematical calculations Strong computer skills, with the ability to work in Windows-based systems Ability to work in a fast paced environment and meet established deadlines Available to work extended hours, especially during peak seasons Essential Functions Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc. Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations Ensure all associates are trained and following all standard operating procedures Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation Handle general employee inquiries and solves problems Coordinate with other departments to facilitate efficient warehouse operations Complete necessary Activity Reports for management Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry Resolve discrepancies with shipping, invoices, packing slips, and receiver reports Responsible for the execution of the Storage Buy Audit COP. Ensure products are staged for counting and inspection Ensure products are stored properly to conserve space and comply with safety procedures Oversee the rotation of inventories within the warehouse Perform other related duties as directed by management Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program 80 hrs. annualized paid vacation (full-time associates) 4 paid holidays per year (full-time hourly store associates only) 1 paid personal holiday of associate's choice and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

At Floor & Decor, we're transforming spaces and careers across the country. The most exciting thing we're building isn't just floors-it's a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next. Your Work Matters As Manager Fleet Services, you'll be the operational backbone behind the equipment that keeps our stores and distribution centers moving-literally. From forklifts to fuel cells, your decisions will directly impact safety, uptime, cost control, and the speed at which our teams serve customers. This role matters because when fleet runs right, everything else follows. Your Day Consists Of * Owning the end-to-end lifecycle of fleet assets across stores, distribution centers, and corporate locations, from procurement and maintenance to redeployment and retirement * Managing emergency service calls and daily transactions, making fast, sound decisions to keep operations running 24/7 * Using fleet management software to track inventory, analyze utilization, and rebalance assets where they're needed most * Leading audits and site-specific reviews to validate inventory accuracy, performance, and compliance * Partnering with cross-functional stakeholders to roll out fleet programs and capital projects at scale * Driving initiatives tied to fleet electrification, zero-emission strategy, and automation to modernize operations You'll Be Successful With * 5-7 years of fleet management experience, ideally supporting retail or multi-location operations * Hands-on experience with material handling equipment such as forklifts, yard trucks, batteries, chargers, or fuel cells * The ability to manage vendors, negotiate contracts, and hold partners accountable for cost and performance * Strong financial acumen, with experience building budgets and identifying cost-saving opportunities * Comfort operating in fast-paced environments where priorities shift and decisions matter * A detail-oriented, organized approach paired with the confidence to act independently when needed Work Environment / Physical Expectation * Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed. * Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Base Pay This role has a minimum base pay from $15.24 per hour with higher starting pay available based on experience. PURPOSE This position is responsible for designing, building and maintaining store product displays. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES THE FUNCTION FOR THIS ROLE INCLUDE, BUT ARE NOT LIMITED TO: Design and build store product displays per the Department Manager in each department. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. Builder is expected to create 20 - 25 displays per week. Work with the Inventory Control Specialist to submit write-offs and maintain inventory for materials Create a calendar for each month with a plan for all displays being built. MINIMUM ELIGIBILITY REQUIREMENTS One year of construction or building experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Demonstrated ability to abide by and exhibit proactive adherence to all safety regulations and policies Demonstrated experience in Wood working Tile setting Use of power tools Use of measuring tools Use of basic tools (e.g., hammer, nails, T-square, saw, etc.) WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate noisy. PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: Create customers for life, one exceptional experience at a time by executing the IHD process to create comfortable and functional environments that meet client lifestyles and tastes. Offer customers professional design assistance and maintain a beautifully displayed showroom. This position demands a creative and detail-oriented individual with a passion for design and a keen eye for style. Responsibilities will include collaborating with clients to understand their preferences and needs, conceptualizing design ideas, creating mood boards, selecting furnishings, and overseeing the implementation of design plans. : KEY RESPONSIBILITIES (other duties as assigned): Goal is King: Meet or exceed daily and monthly store GOAL by team selling. Execute the Comfort Compass process with every customer. Maintain and surpass the store's minimum average ticket. Maintain and surpass the store's minimum DPC, IH, and TLA percentage. Team Selling: Consistently assist consumers each day by team selling. Execute drive-bys, crash the party, and third-party endorsements with your fellow sales team. Assist and encourage sketching with your fellow sales team. Assist with fabric and/or leather and TLA selections with consumers. Encourage in-home design consultations. Help overcome objections that lead to the consumer making a buying decision. Accept appropriate intervention when needed from Sales Manager, Sales Lead, District Sales Manager, Director of Design, and/or President of Sales to execute our team selling culture. Accountability: Review daily goal analysis daily and be familiar with the current sales stats. Ensure comfort guides are filled out including a sketch of the consumer's room. Enter all prospect information daily into the CRM (Door Counts / Trackwell). Submit all properly completed design forms to the Director of Design Participate in training, coaching, and meetings with the Director of Design Attend monthly meetings with the Sales Manager, District Sales Manager, and/or Sales Lead to identify performance gaps and coaching opportunities. Minimum Standards of Performance MSOP: The Design Lead is expected to assist the sales team with achieving daily/monthly store GOAL. The Design Lead is expected to assist the sales team to maintain the store's minimum TLA percentage. The Design Lead is responsible for maintaining the appearance of the store, stockroom, and break room. The Design Lead is responsible for maintaining the appearance of the vignettes and all areas of merchandising. The Design Lead is responsible for completing all LMS training and their personal training calendar. The Design Lead is expected to be an expert on LZB's 3D Room Planner. Customer Relationship Management: Maintain accurate notes in the CRM (Door Counts / Trackwell), Use action item tool and update notes with each contact follow-up. Provide customers with both an as purchased and as designed mood board. Send every IHD client buyer and non-buyer a personalized thank you card. Review past IHD projects for new opportunities and communicate with clients regularly. Maintain a portfolio of IHD projects to share with prospective clients and showcase designer talent. Create an IHD Design Lead bio. Product Knowledge: Be an expert in every upholstery category. Be an expert in every TLA and case goods category. Be an expert in fabric and leather. Be an expert in custom order options, i.e.: fringe, cords, finishes, etc. Be an expert in furniture romance terms. Process Execution: Be an expert in the selling process (PSS). Be an expert in price list information. Be an expert in all LZB Upholstery product catalogs. Be an expert in all bedroom and dining room catalogs. Be an expert in area rug construction. Area of Responsibility: Designer file drawers and/or electronic files are to be up-to-date and always organized. Keep accessory back-room area organized and uncluttered daily. Display: Openly communicate floor merchandising needs to the Sales Manager, Merchandising Director, or Visual Coordinator. Training: Train all new hires in the IHD process within their first 30 days. Lead Saturday morning training at least once per month. Assist Sales Consultant team with their weekly training and give one-on-one assistance and coaching. Administration: Understand and follow all company policies and procedures. Arrive at least 10 minutes early to prepare for work. Clock in upon arrival and clock out at end of shift. Clock in/out for any meal breaks. Attend and participate in all company training, store staff meetings, and companywide sales rally meetings. Complete all sales paperwork and customer service issues in an accurate and timely manner. Respond to questions regarding sales and return policy, LA-Z-BOY warranty/service, and direct customers to the appropriate department as required. Understand and follow the Terms & Conditions policy on our sales receipt. Ensure open sales have proper deposits and documentation. Schedule pick-ups and deliveries in compliance with procedures. Accurately verify weekly ISTs and alert all applicable departments when something is incorrect/incomplete/missing on the IST. Utilize company systems to answer questions regarding sales balances and inventory availability. Always update customer accounts by inputting notes in RMS Sales/Delivery notes. Assure that all company assets, daily receipts, and cash are always secure. Follow all safety and security rules. MINIMUM REQUIREMENTS: Possess excellent communication skills and the ability to collaborate effectively with others. Effectively create interior designs using 2D and 3D floor planning software. Demonstrate good product knowledge. Ability to build and explain storyboards. Showcase a creative flair and an eye for quality and design. Maintain awareness of changing trends and design techniques. Exhibit a high degree of professional excellence characterized by sound judgment, initiative, and high standards of ethics. Have reliable transportation, a valid Driver's License, and acceptable automobile insurance. Able to work evenings, weekends, and holidays as required in a successful retail environment. Capable of working independently with minimal supervision. Bachelor of Interior Design, BA, BS or BFA. ASID, CQRID, or IDS certified preferred. A minimum of 3 years' experience in furniture retailing and/or Interior Design field. Proficient with floor planning software (2D and 3D). SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequent computer use and desk work with the ability to sit or stand for extended periods and infrequent ability to bend, squat, and kneel. The ability to move around the office to collaborate with different departments, attend meetings, and address employee needs. Proficient manual dexterity and vision for tasks such as typing, handling paperwork, and operating office equipment. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekly Hours: 40 Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: 2025 La-Z-Boy Benefits Overview At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at *********************** or by calling ************.

The Director, IT Service Desk is responsible for leading the enterprise Service Desk function that supports store operations, corporate offices, distribution centers, and digital commerce environments. This role owns the Tier 1 support experience, drives service quality, stability, and continuous improvement, and acts as the front door to IT for all associates. In a retail environment where uptime, speed, and customer experience are critical, this leader ensures rapid issue resolution, effective incident management, and seamless escalation into Tier 2 and Tier 3 technology teams. Key Responsibilities Service Desk Strategy & Leadership Define and execute the Service Desk strategy aligned with business priorities, peak retail cycles, and digital transformation initiatives Lead a multi-channel support model (phone, chat, self-service, automation) Establish a customer-centric culture focused on associate experience and first-contact resolution Build scalable operating models to support store growth, seasonal demand, and new technology rollouts Operations & Incident Management Own Tier 1 support operations for all end-user and store technologies Lead Major Incident Management and Command Center activities Ensure consistent incident triage, escalation, and communications during outages Partner closely with Infrastructure, Digital Workplace, Network, and Application teams for Tier 2/3 resolution Performance, Metrics & Continuous Improvement Use analytics to identify systemic issues and drive problem management Continuously improve service processes using ITIL and lean principles Measure CSAT on a monthly basis to capture customer sentiment and trending. Define and monitor KPIs including: First Contact Resolution (FCR) Mean Time to Resolution (MTTR) Service Level attainment Ticket backlog and aging Retail & Store Technology Support Prepare Service Desk operations for store openings, promotions, and holiday peaks Partner with Store Operations to improve technology adoption and minimize disruption Maintain Disaster Preparedness documentation to assist stores with storm prep and recovery tasks Ensure high availability support for: POS systems Store networks and devices Workforce mobility tools Collaboration and productivity platforms Technology, Tools & Automation Own Service Management Request, Incident and Problem functions with ServiceNow as the primary delivery platform Drive self-service, knowledge management, and automation to reduce call volume Improve shift-left capabilities and reduce dependency on Tier 2/3 teams Vendor & Financial Management Manage outsourced or co-sourced Service Desk providers (if applicable) Own the Service Desk budget and cost optimization initiatives Ensure vendors meet performance, quality, and compliance expectations People Leadership & Talent Development Lead, mentor, and develop Service Desk managers and leaders Establish training, certification, and career progression paths Build a resilient, high-engagement team capable of supporting 24x7 retail operations Qualifications & Experience Required 10+ years of progressive IT experience with 5+ years in Service Desk or IT Operations leadership Experience supporting retail, multi-site, or frontline operations Strong knowledge of ITSM frameworks (ITIL v3/v4) Proven experience managing high-volume support environments Demonstrated success leading major incident and outage response Strong executive communication and stakeholder management skills Preferred Experience with ServiceNow or comparable ITSM platforms Experience leading 24x7 or follow-the-sun support models ITIL certification (Intermediate or Managing Professional) Experience integrating Command Center or Technology Operations Center models Exposure to digital commerce or omnichannel retail environments Leadership Competencies Customer-first mindset with strong business acumen Calm, decisive leadership during incidents and peak retail events Data-driven decision making Ability to influence without authority across technology teams Passion for continuous improvement and operational excellence Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

We are currently looking for a Facilities Technician! Responsibilities: * Receives work order requests. * Troubleshoots and addresses basic repairs and maintenance including electrical, carpentry, plumbing, masonry, glazier, and painting tasks, etc. * Ensures work is performed in a timely manner and prioritizes the most critical repairs. * Performs other duties as required. Qualifications: * High school graduate or equivalent; technical or trade school degree is preferred * 1-3 years of experience in facilities * Be at least 18 years of age * Able to submit to a Drug Test and Background Investigation * Must be authorized to work in the U.S. * Must hold a valid driver's license with a clean driving record and also have a reliable transportation. * Able to repeatedly lift 50 lbs. * Travel as needed * Knowledge of basic carpentry, plumbing, and electrical maintenance and repair. * Knowledge of methods, materials, and equipment used in maintenance and custodial work. * Knowledge of safe work practices. * Skill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays or unexpected events. * Ability to perform semi-skilled tasks in a variety of construction and maintenance activities. * Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work. * Ability to organize work for timely completion. * Ability to regularly attend work and arrive punctually for designated work schedule. * Ability to communicate effectively orally and in writing. * Basic concrete and asphalt repair. * Have basic computer skills. Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture. Rooms To Go Benefits: * Medical, dental, and vision insurance * 401(k) with company match * Associate discounts including furniture * Company paid life and disability insurance * Paid time off * Employee Assistance Program * Wellness Programs * And more! Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Applicants must be authorized to work in the U.S.

Base Pay This role has a minimum base pay from $15.15 per hour with higher starting pay available based on experience. PURPOSE This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES Meet and greet storage buy customers. Manage the storage buy pick-up process with the company's car topper program. Demonstrate knowledge and comply with the company's phone answering standard operating procedures (SOP). Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so. Obtain the required customer information on all storage buy pick-ups. Deliver customer storage buy orders in POS. Comply with the company's safety standard operating procedures for lifting practices. Be an expert in all product knowledge and assist customers with product questions and selections. Clean and stock products according to Floor & Décor's brand standards. Act and work in a manner that is consistent with the company's core roles. MINIMUM ELIGIBILITY REQUIREMENTS (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Excellent communication skills (verbal and written). Excellent interpersonal skills with the ability to work with all levels of store management and store associates. Strong computer skills and internet project coordination experience. Must be a self-starter and work well in a fast-paced environment. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates. MAJOR RESPONSIBILITIES Customer Service A member of the store Junior Management Team. Act and work in a manner that is consistent with company's core values. Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures. Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. Greet every customer in a helpful and courteous manner. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out). Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and charge card acceptance procedures. Answer the telephone according to accepted guidelines. Stock and tag merchandise displays as required. Create price tags and merchandise signs. Review and assess the performance of associates on a timely basis Train, develop and supervise and define workload for associates. Monitor associate retention and career development; communicate ideas to General Manager. Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. Ensure compliance to scheduling, hiring, payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems. MINIMUM ELIGIBILITY REQUIREMENTS One year customer service/cashier supervisory experience and proven ability direct operations. Ability to perform in a high volume, highly complex location. Ability to demonstrate initiative and be a self-starter. Demonstrated proficiency in training associates. Excellent communication, delegation, follow-up, and analytical skills. Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency. This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose: The Senior Digital Content Specialist connects strategy with execution to deliver best-in-class digital content experiences. This role supports the development and optimization of product Q&A, Ask an Expert, User-Generated Content, FAQs, and other eCommerce merchandising initiatives. By translating customer insights into actionable content strategies, the Senior Specialist enhances the Connected Customer experience, strengthens PRO and Design Services engagement, and builds social proof. The role also drives workflow improvements and informs content roadmap priorities through data-driven analysis and recommendations. Minimum Eligibility Requirements: 3-5+ years of experience in digital content management, eCommerce merchandising, or product content strategy. Proven experience managing large-scale product content or user-generated content programs within a retail or eCommerce setting. Demonstrated ability to support programs and projects, improve processes, and influence cross-functional stakeholders. Strong analytical and problem-solving skills; ability to translate insights into actionable strategies. Excellent writing/editing skills; proven ability to simplify complex product information and omnichannel processes into customer friendly content. Exceptional attention to detail and organizational skills with the ability to manage multiple priorities in a fast-paced environment. Hands-on experience with CMS, UGC/Q&A platform and/or analytics tools is preferred. Working knowledge of SEO fundamentals (headings, internal linking, schema basics). Strong understanding of digital customer experience and online merchandising best practices. Bachelor's degree in Marketing, Communications, Digital Media, or a related field; equivalent experience considered. Essential Job Functions: Moderate one or more product categories within Q&A and Ask an Expert programs. Act as subject matter resource for those categories, identifying trends, recurring issues, and content opportunities. Identify new FAQ needs and opportunities to update existing FAQs based on Q&A analysis and insights. Moderate User Generated Content and provide input on moderation standards, publishing workflows, curation, and optimization initiatives to increase submissions, engagement and trust. Review and analyze reporting to identify insights and content gaps, propose experiments, and partner cross functionally to implement and measure improvements in our omnichannel customer journeys. Support PRO and Design Services initiatives by creating content that simplifies processes and demonstrates clear value propositions. Participate in image governance and tagging processes for non‑PDP content pages, including naming, alt text, metadata, usage rights/consent guidelines, and file standards in partnership with Creative/DAM owners. Contribute to content standards, templates, style guides, and content creation/approval workflows. Monitor content trends for site search and zero results trends; recommend content or taxonomy updates to close gaps. Work with merchandising ops, brand/marketing, compliance and other partners to ensure content is accurate, brand aligned and optimized to maximize SEO/AEO traffic. Track and maintain the content lifecycle (versioning, reviews, and archiving) to keep information accurate and consistent. Support ad hoc, cross functional content projects to further our Connected Customer, PRO, Design Services, and social proof strategies. Support vendor related activities for UGC/Q&A and content tools (configuration requests, optimization ideas, and roadmap input). Partner with the customer care and training and communications teams to create and maintain clear, current knowledge content for store associates and customer care representatives, ensuring parity/synergy with public facing answers. Working Conditions (travel & environment) Limited travel required The noise level in the work environment is typically quiet to moderate PHYSICAL/SENSORY REQUIREMENTS Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: Customer service champions Entrepreneurial spirited Possess excellent communication and listening skills Strong leaders and mentors Connected to the community Minimum Eligibility Requirements: Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates High school diploma and/or GED Minimum of (3) years of computer experience in a work environment Essential Job Functions: Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Responsible for front end recruiting, hiring, onboarding, training, and development of associates Develop weekly schedules to ensure optimized store coverage Assist the CEM/Store Manager in handling store level human resources or loss prevention issues Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement Ensure compliance to scheduling, hiring, payroll and business planning processes Drive inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k option for associates Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support. Flexible hours to fit around your schedule and schedule of deliveries On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose The IT Engineer is responsible for the design, reliability, and performance of the organization's core infrastructure, with a primary focus on Infoblox DDI (DNS, DHCP, IPAM), Nutanix hyperconverged infrastructure, Windows Server operating systems, and DNS services. The engineer will build and maintain resilient platforms, troubleshoot complex issues, and drive automation and best practices across the environment. Key Responsibilities Design, implement, and maintain Infoblox DDI services, including DNS, DHCP, and IP address management across multiple networks and environments. Administer and optimize Nutanix hyperconverged infrastructure, including cluster configuration, storage management, performance tuning, and capacity planning. Install, configure, and maintain Windows Server operating systems (physical and virtual), including roles such as Active Directory, DNS, file/print, and other core services as applicable. Manage and support enterprise DNS infrastructure (internal and external), ensuring accurate zone configurations, record management, delegation, and adherence to naming standards. Monitor infrastructure health, performance, and availability; proactively identify bottlenecks and implement corrective actions and long-term improvements. Troubleshoot and resolve complex incidents involving Infoblox, Nutanix, Windows Server, DNS, networking, and related dependencies, including participation in on-call rotations. Implement and maintain security best practices on servers and platforms, including patching, hardening, vulnerability remediation, and adherence to compliance requirements. Develop and maintain documentation (runbooks, architecture diagrams, standard operating procedures) for infrastructure components and services. Collaborate with network, security, application, and service desk teams to deliver reliable services, support projects, and streamline operational processes. Participate in infrastructure projects such as migrations, upgrades, data center changes, cloud integrations, and DR/BCP initiatives. Automate routine tasks using scripting (e.g., PowerShell) and available APIs (e.g., Infoblox, Nutanix) to improve efficiency and reduce manual effort. Contribute to capacity and lifecycle planning, including hardware/software refresh, license management, and roadmap proposals for core platforms. Required Qualifications Proven experience as an IT Infrastructure/Operations Engineer or similar role with hands-on responsibility for core infrastructure. Strong experience administering Infoblox DDI solutions (DNS, DHCP, IPAM), including grid management, high availability, and role-based access. Solid experience with Nutanix hyperconverged infrastructure (e.g., AOS, Prism, AHV or other hypervisors on Nutanix), including cluster operations and troubleshooting. In-depth experience with Windows Server operating systems (2016/2019/2022 or later), including installation, configuration, patching, and performance tuning. Strong knowledge of DNS concepts and operations (zone types, record types, forwarding, split-brain DNS, reverse lookup zones, conditional forwarders, etc.). Good understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls, load balancers) as they relate to DNS, DHCP, and virtualized infrastructure. Experience with scripting/automation (Ansible and Powershell). Familiarity with monitoring and logging tools for server and infrastructure health (e.g., OEM tools or APM/monitoring platforms). Troubleshooting skills, with the ability to analyze logs, traces, and metrics to identify root cause. Experience documentation, communication, and collaboration skills. Soft Skills Strong sense of ownership and accountability for services and platforms. Ability to work independently and in cross-functional teams under time pressure. Structured, methodical approach to problem solving and documentation. Working Conditions (travel, hours, environment) Limited travel may be required including air and/or car travel While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements High School Diploma or GED 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company Excellent communication skills (verbal & written) Ability to multi-task and work in a fast-paced environment Essential Functions Act and work in a manner that is consistent with company's core values Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service Complete all product specialist certification courses Demonstrate a thorough understanding of merchandise and installation Ensure the overall merchandising, pricing and organization of the department Communicate standard operating procedure direction and changes to all associates in a timely manner Complete the Industrial Truck (forklift) proficiency testing and certification Communicate inventory needs to management Direct and assist the processing of merchandise to the showroom floor Validate all product placement and pricing within the department Greet every customer in a helpful and courteous manner Assist customers with product questions and selections Process customers at check-out using the point of sale (POS) system Process customer refunds and exchanges according to established guidelines Present ‘how-to' classes to customers Follow established cash, check and charge card acceptance procedures Answer the telephone according to accepted guidelines Stock and tag merchandise displays as required Create price tags and merchandise signs Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.