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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Urban Honolulu, HI | $43,114 | $20.73 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $96,913 | $47 | - |
| 2 | Customer Account Executive | $83,783 | $40 | - |
| 3 | Customs Consultant | $80,637 | $39 | - |
| 4 | Customer Relationship Specialist | $77,114 | $37 | - |
| 5 | Service Consultant | $69,740 | $34 | - |
| 6 | Customer Care Executive | $66,876 | $32 | - |
| 7 | Customer Service Executive | $66,563 | $32 | - |
| 8 | Customer Care Consultant | $66,502 | $32 | - |
| 9 | Customer Service Senior Associate | $65,820 | $32 | - |
| 10 | Telephone Service Adviser | $61,413 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Hanover Insurance Group | $38,245 | $18 | 2 |
| 2 | Great American Insurance | $38,216 | $18 | 5 |
| 3 | Grange Insurance | $37,279 | $18 | - |
| 4 | MAPFRE | $37,157 | $18 | - |
| 5 | Unitedheath Group | $36,249 | $17 | 1 |
| 6 | MVP Health Care | $36,233 | $17 | 18 |
| 7 | Capital Blue Cross | $35,893 | $17 | 1 |
| 8 | Fallon Health | $35,667 | $17 | 4 |
| 9 | Horizon Blue Cross Blue Shield of New Jersey | $35,617 | $17 | - |
| 10 | Excellus BCBS | $35,302 | $17 | 4 |
| 11 | Arbella Insurance | $35,277 | $17 | 3 |
| 12 | Blue Shield of California | $35,209 | $17 | 1 |
| 13 | BlueCross BlueShield of South Carolina | $35,028 | $17 | 6 |
| 14 | CDPHP | $34,983 | $17 | - |
| 15 | Fireman's Fund Insurance Company | $34,768 | $17 | - |
| 16 | IBX Foundation | $34,669 | $17 | - |
| 17 | Tufts Health Plan | $34,668 | $17 | - |
| 18 | Colorado Access Inc. | $34,363 | $17 | - |
| 19 | Regence BlueCross BlueShield of Oregon | $34,072 | $16 | - |
| 20 | Citizens Property Insurance | $32,401 | $16 | - |