Pharmacist Technician jobs at Hawaii Pacific Health - 141 jobs

The UM Pharmacy Technician is responsible for the intake and review of prior authorization requests for medications requested under the medical benefit. The UM Pharmacy Technician makes approval decisions and denial recommendations based on predetermined clinical criteria. They establish rapport with Provider offices and leverages strong communication and customer service skills when providing updates and delivering decision notifications to members and providers, The UM Pharmacy Technician position is part of multidisciplinary team and works closely with Providers, Pharmacists, and Medical Directors. Duties & Responsibilities: Reviews prior authorization requests and units for medications requested under the medical benefit Assesses provider-submitted clinical information for clinical appropriateness based on predetermined clinical criteria Sends notification to members and providers of authorization decisions via telephone, fax, or mail Ensures prior authorization reviews are conducted within timeframes set forth by CMS and/or NYSDOH Establishes great rapport with Provider offices via telephonic communication Sends request for information sheets to Providers Ensures that patient information is shared appropriately maintaining confidentiality and compliance with federal law and HIPAA regulations Additional duties as necessary Minimum Qualifications: High School Diploma or GED from an accredited institution Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing Experience conducting prior authorization reviews Experience requiring written, verbal, and telephonic communication in English that is clear, concise, grammatically correct, and professional Preferred Qualifications: Strong written and verbal communication skills in Chinese, Spanish, or Russian Demonstrated critical thinking and problem-solving skills Team player with a passion for learning and interest in growing skills in a dynamic environment with various opportunities Knowledge of specialty pharmaceuticals and billing practices in the medical benefit Knowledge of regulations of the Centers for Medicare and Medicaid Services including but not limited to National and Local Coverage Determinations PC Skills with Microsoft Word, PowerPoint (creating presentations and slides), and Excel (Pivot tables). Experience with TruCare Care Management Platform Compliance & Regulatory Responsibilities: Noted above License/Certification: Nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or a licensed Pharmacy Technician in good standing. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *********************** or calling ************ . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is ********************, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $47,403 - $64,338 All Other Locations (within approved locations): $41,101 - $60,320 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

A bit about this role: As a Pharmacy Technician on the Formulary Management Team, you will perform oversight of various Part D formularies and contribute to drug specific evaluations and coverage recommendations by analyzing utilization patterns, monitoring new drug releases, and conducting comprehensive regulatory research to ensure CMS compliance. You will serve as a key contributor to ensure the overall success of our formulary management division to ensure that our members are well informed of all things related to pharmacy and formulary benefits. Embracing technology and innovation, our dynamic team navigates Medicare rules and regulations while prioritizing exceptional member care. We're looking for a certified pharmacy technician experienced in managed care specifically Part D/MAPD and who has had additional PBM collaboration relative to the administration of Part D and Part B pharmacy claims. Additionally, having a strong overall drug knowledge coupled with analytical skills that can help proficiently navigate data and BI tools will be highly valued in candidates. At Devoted Health, we're dedicated to providing personalized, coordinated care to every Medicare-eligible member, aligning with the care and support we'd want for our own families. Required skills and experience: Nationally Certified Pharmacy Technician (CPhT) in good standing. Familiarity with drug products, both generic and brand names. 2+ years of experience with Medicare Part D operations (e.g. pharmacy help desk, utilization management, formulary management) at a Health Plan and/or PBM. Desired skills and experience: Proficiency with Google Sheets or Excel, including basic to intermediate formula knowledge. Strong analytical skills - you are confident making sense of operations through data, you can establish quantitative goals, and you can articulate a case from first principles. Experience utilizing business intelligence tools to interpret, analyze, and visualize data with a high degree of technological aptitude, preferred. Responsibilities & Impact will include: Contribute to the development, implementation, maintenance, and evaluation of formularies, ensuring adherence to CMS rules and state-specific regulations. Collaborate across departments to analyze data influencing pharmacy benefits, tier placements, and excluded drug coverage decisions. Conduct detailed analysis of various data points alongside clinical pharmacists to assess drugs for formulary placement. Coordinate the review of formulary and utilization management recommendations with finance and other relevant departments as needed. Assist in preparing timely formulary submission files and CMS submissions via HPMS. Oversee change notification processes and drug file maintenance to uphold accuracy and operational efficiency. Provide clinical expertise and support to internal teams and members, acting as a go-to resource for formulary-related inquiries. Effectively communicate formulary changes and updates to internal and external stakeholders. Support the creation of the user interface and offer expertise for the online formulary search tool. Perform quality assurance checks on formulary submissions, bid submissions, formulary documents, and other documents as assigned. Review and validate claims testing outputs to ensure coding accurately reflects the clinical intent of formulary design as needed. Manage and maintain accuracy in published formulary documents on the website. Create, implement, and maintain policies and procedures for effective formulary management. Perform regulatory plan document reviews as a pharmacy benefit Subject Matter Expert (SME) for EOC, Summary of Benefits, ANOCs, LIS Riders, etc. Manage the clinical pharmacy inbox, responding to any inquiries from external partners and triaging emails to business owners. Review overrides entered by the pharmacy team for accuracy and ensure they follow the internal override policy. Develop and maintain internal knowledge resources. Assist in various ad-hoc projects and responsibilities as needed to support the functioning of the department or organization. Salary Range : $21-$27/hour The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Under the supervision of a registered pharmacist, will assist in the non-judgmental aspects of preparing medications for dispensing and assist in clinical pharmacy operations. Will provide services to patients from birth to death. Education Qualifications High School Diploma / GED Required Completion of a vocational training program. Preferred Experience Qualifications 1 year Pharmacy technician or healthcare experience. Required Skills and Abilities Able to utilize Microsoft Office. (Required proficiency) Licenses and Certifications National Technician Certification recognized by the Kansas State Board of Pharmacy is required. Must also be registered with the Kansas Board of Pharmacy. What you will do Properly use dispensing and barcoding technology to ensure accurate medication selection, stocking, and order fulfillment for all patient orders. Ensures accuracy of prescription and patient data entered into various systems; verifying patient, drug, quantities, directions, days' supply, supplies, insurance, and other data. Reviews all relevant clinical information and clarifies with pharmacist/prescriber as appropriate. Works with payers to resolve insurance related issues, assists with financial assistance programs as needed. Deliver excellent customer service to health care providers and patients, by greeting them in person and by phone, answering non-judgmental questions and requests, manage Epic message basket messages, initiate and complete prior authorizations, and referring inquiries requiring judgment to a pharmacist. Manipulate and dispense hazardous and non-hazardous medications per department procedure. Apply critical thinking in all situations, seeking guidance from other technicians and pharmacists as required while achieving an appropriate level of independence. Achieve and maintain competency in at least one specialized pharmacy function, including but not limited to: vaccine administration, pharmacy buying, specialty pharmacy fulfillment, drug diversion management and REMS programs. Specialty Technicians: Serves as a liaison between physician clinic staff, specialty pharmacy, and other stakeholders to develop and maintain a strong and collaborative partnership between the businesses. Identifies opportunities for the Stormont Vail Specialty Pharmacy to partner with prescribers in the development of new initiatives and avenues of service. Manage and maintain medication outdates for assigned areas as required. Receive and stock the daily medication order from drug wholesaler. Operate the point-of-sale system to ring out customer transactions, including making change when required. Check the work of other technicians and help with training new team members as applicable. Complies with HIPAA/HITECH regulations. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Occasionally 1-3 Hours Crawling: Rarely less than 1 hour Crouching: Occasionally 1-3 Hours Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 10 lbs Pushing: Occasionally 1-3 Hours up to 10 lbs Reaching (Forward): Occasionally 1-3 Hours up to 10 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 10 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Occasionally 1-3 Hours Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Physical Demand Comments: The employee is occasionally required to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds. Clarity of vision at 20 inches or less and the ability to identify and distinguish colors is essential. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Occasionally 1-3 Hours Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Under the supervision of a registered pharmacist, will assist in the non-judgmental aspects of preparing medications for dispensing and assist in clinical pharmacy operations. Will provide services to patients from birth to death. Education Qualifications High School Diploma / GED Required Completion of a vocational training program. Preferred Experience Qualifications 1 year Experience as a pharmacy technician in any pharmacy practice setting. Preferred Skills and Abilities Excellent customer service skills (Required proficiency) Knowledge of specialty disease states and medications. (Preferred proficiency) Knowledge of pharmacy reimbursement and PA process. (Preferred proficiency) Knowledge of medical and pharmaceutical knowledge. (Preferred proficiency) Licenses and Certifications National Technician Certification recognized by the Kansas State Board of Pharmacy is required. Must also be registered with the Kansas Board of Pharmacy. What you will do In addition to pharmacy tech 1 essential duties and responsibilities, must meet qualifications to check the work of other technicians when applicable (Tech-Check-Tech). Manipulate and re-package hazardous and non-hazardous dosage forms following procedure. Specialized training & competency in hazardous and non-hazardous sterile compounding as assigned. Competency in at least one decentralized pharmacy space (OR, ED, etc.) in addition to basic central pharmacy operations or the assigned area. Specialty Technicians: Serves as a liaison between physician clinic staff, specialty pharmacy, and other stakeholders to develop and maintain a strong and collaborative partnership between the businesses. Identifies opportunities for the Stormont Vail Specialty Pharmacy to partner with prescribers in the development of new initiatives and avenues of service. Complies with HIPAA/HITECH regulations. Specialty Technicians: Ensures accuracy of prescription and patient data entered into various systems; verifying patient, drug, quantities, directions, days' supply, supplies, insurance, and physician data. Reviews all pertinent medical documentation from physician offices and other healthcare facilities, and clarifies prescription orders with pharmacist and/or clinician as appropriate. Works with payers to resolve insurance related issues, assists patients with financial assistance as needed. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Occasionally 1-3 Hours Crawling: Rarely less than 1 hour Crouching: Occasionally 1-3 Hours Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 10 lbs Pushing: Occasionally 1-3 Hours up to 10 lbs Reaching (Forward): Frequently 3-5 Hours up to 10 lbs Reaching (Overhead): Frequently 3-5 Hours up to 10 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Occasionally 1-3 Hours Standing: Frequently 3-5 Hours Stooping: Occasionally 1-3 Hours Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Physical Demand Comments: The employee is occasionally required to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds. Clarity of vision at 20 inches or less and the ability to identify and distinguish colors is essential. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Occasionally 1-3 Hours Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Under the supervision of a registered pharmacist, will assist in the non-judgmental aspects of preparing medications for dispensing and assist in clinical pharmacy operations. Will provide services to patients from birth to death. Education Qualifications High School Diploma / GED Required Associate's Degree Preferred Experience Qualifications 2 years Experience working as a pharmacy technician in any pharmacy practice setting. Required Skills and Abilities Excellent customer service skills. (Required proficiency) Knowledge of specialty disease states and medications. (Preferred proficiency) Knowledge of pharmacy reimbursement and PA process. (Preferred proficiency) Knowledge of medical and pharmaceutical knowledge. (Preferred proficiency) Licenses and Certifications National Technician Certification recognized by the Kansas State Board of Pharmacy is required. Must also be registered with the Kansas Board of Pharmacy. What you will do In addition to pharmacy tech 1 and pharmacy tech 2 essential duties and responsibilities, assist in the planning, implementation and process management of technological initiatives and pharmacy workflow improvements. Competency in at least one decentralized pharmacy space (OR, ED, Infusion Center, Cancer Center, etc.) AND specialized training and competency in one or more clinical or advanced pharmacy workflows such as the following: • Medication Reconciliation • Vaccination administration under pharmacist supervision (will require completion of APhA Pharmacy-Based Immunization Delivery Certificate Training Program) • Sterile and non-sterile hazardous and non-hazardous compounding to include functioning as a trainer and competency evaluator • Drug diversion monitoring, detection, investigation and reporting • tJC or other regulatory body compliance expertise and auditing capability • Pharmacist support role to include answering telephone calls and assisting with non-judgmental questions, manage EPIC message basket messages, initiate and complete prior authorizations all while maintaining high personal standards of customer service and satisfaction Specialty Pharmacy: Ensures accuracy of prescription and patient data entered into various systems; verifying patient, drug, quantities, directions, days' supply, supplies, insurance, and physician data. Reviews all pertinent medical documentation from physician offices and other healthcare facilities, and clarifies prescription orders with pharmacist and/or clinician as appropriate. Works with payers to resolve insurance related issues, assists patients with financial assistance as needed. Specialty Pharmacy: Serves as a liaison between physician clinic staff, specialty pharmacy, and other stakeholders to develop and maintain a strong and collaborative partnership between the businesses. Identifies opportunities for the Stormont Vail Specialty Pharmacy to partner with prescribers in the development of new initiatives and avenues of service. Complies with HIPAA/HITECH regulations. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as mentor and resource to less experienced staff. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Occasionally 1-3 Hours Crawling: Rarely less than 1 hour Crouching: Occasionally 1-3 Hours Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours up to 10 lbs Pushing: Occasionally 1-3 Hours up to 10 lbs Reaching (Forward): Occasionally 1-3 Hours up to 10 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 10 lbs Repetitive Motions: Occasionally 1-3 Hours Sitting: Occasionally 1-3 Hours Standing: Occasionally 1-3 Hours Stooping: Occasionally 1-3 Hours Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Physical Demand Comments: The employee is occasionally required to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds. Clarity of vision at 20 inches or less and the ability to identify and distinguish colors is essential. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Occasionally 1-3 Hours Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: Second Shift (Evenings - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Under the supervision of a registered pharmacist, will assist in the non-judgmental aspects of preparing medications for dispensing and assist in clinical pharmacy operations. Will provide services to patients from birth to death. Education Qualifications High School Diploma / GED Required Experience Qualifications 1 year Pharmacy technician or other healthcare experience. Preferred Skills and Abilities Proficient use of Microsoft Office applications and Microsoft Outlook (Required proficiency) Excellent customer service skills (Required proficiency) Licenses and Certifications Registration with Kansas Board of Pharmacy prior to first day of work is required. National Technician Certification through agency recognized by Kansas Board of Pharmacy is required prior to the first registration renewal and maintained continuously. What you will do Properly use dispensing and bar coding technology to ensure accurate medication selection, stocking and order fulfillment for all inpatient and clinic orders, batch fills and automated re-stocks. Deliver patient specific orders and automated dispensing cabinet fills and return medications to stock. Manage and maintain automated dispensing cabinets and medication outdates for assigned areas and as needed. Compound sterile and non-sterile products in accordance with level of training and experience Manage medication kits or crash cart trays according department procedure. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Ladders): Rarely less than 1 hour Climbing (Stairs): Occasionally 1-3 Hours Crawling: Rarely less than 1 hour Crouching: Occasionally 1-3 Hours Driving (Automatic): Rarely less than 1 hour Driving (Standard): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 10 lbs Pushing: Occasionally 1-3 Hours up to 10 lbs Reaching (Forward): Frequently 3-5 Hours up to 10 lbs Reaching (Overhead): Frequently 3-5 Hours up to 10 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Occasionally 1-3 Hours Standing: Frequently 3-5 Hours Stooping: Occasionally 1-3 Hours Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Physical Demand Comments: The employee is occasionally required to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds and pushing a cart weighing over 100 pounds. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Occasionally 1-3 Hours Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours Risk of Exposure to Hazardous Drugs: Occasionally 1-3 Hours Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Department: 38590 API Central Fill - Retail Pharmacy Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Hours of Operations: Monday - Friday 8AM-6PM Pay Range $21.85 - $32.80 Major Responsibilities: Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering. Develops competence in dispensing and delivery of medications. This includes developing competence in the department's us of information systems, technology, and automation use for dispensing, storage of medications and clerical duties. Develop competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues. Develops competence in clinical support needs such as but not limited to DIR fees. If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records. If applicable, float technician develops competency in pharmacy workflow across multiple Aurora Pharmacy locations. Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice. Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Licensure (IL only): State of Wisconsin (registration): Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment. Patient facing teammates may be required to have three certifications: Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board. Education Required: High School Graduate. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Good Mathematic skills Attention to details Good customer service, communication, organization, problem resolution and process development skills Basic computer skills If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training. Life support training courses may be required dependent on department discretion. Physical Requirements and Working Conditions: Ability to stand for long periods of time. Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the work day. Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique. Ability to deliver medications to via patient preferred mode (bedside, curbside, etc) Flexibility to travel amongst Aurora Pharmacy locations Must be able to: lift up to 35 lbs from floor to chest-level. lift and carry up to 35 lbs at waist height a reasonable distance. Must be able to: push/pull with 30 lbs of force. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. *** This is a PRN role *** Responsibilities Essential Duties: Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk. Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery. Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures. Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs. Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers. Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications. Register Management: Open and close registers, maintaining accurate transaction records. Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication. Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers. Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures. Qualifications EDUCATION: High school diploma or equivalent required. Associates degree preferred. EXPERIENCE: Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required. Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required. 3 years experience working in a pharmacy environment preferred. REQUIRED CERTIFICATIONS/LICENSURE: Current Pharmacy Technician registration with Texas State Board of Pharmacy required. Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted. Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. * Responsibilities Essential Duties: * Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk. * Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery. * Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures. * Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs. * Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers. * Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications. * Register Management: Open and close registers, maintaining accurate transaction records. * Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication. * Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers. * Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures. Qualifications EDUCATION: * High school diploma or equivalent required. * Associates degree preferred. EXPERIENCE: * Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required. * Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required. * 3 years experience working in a pharmacy environment preferred. REQUIRED CERTIFICATIONS/LICENSURE: * Current Pharmacy Technician registration with Texas State Board of Pharmacy required. * Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted. * Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. Responsibilities * Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk. * Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery. * Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures. * Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs. * Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers. * Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications. * Register Management: Open and close registers, maintaining accurate transaction records. * Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication. * Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers. * Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures. Qualifications EDUCATION: * High school diploma or equivalent required. * Associates degree preferred. EXPERIENCE: * Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required. * Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required. * 3 years experience working in a pharmacy environment preferred. REQUIRED CERTIFICATIONS/LICENSURE: * Current Pharmacy Technician registration with Texas State Board of Pharmacy required. * Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted. * Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. * This is a PRN role * Responsibilities Essential Duties: * Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk. * Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery. * Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures. * Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs. * Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers. * Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications. * Register Management: Open and close registers, maintaining accurate transaction records. * Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication. * Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers. * Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures. Qualifications EDUCATION: * High school diploma or equivalent required. * Associates degree preferred. EXPERIENCE: * Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required. * Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required. * 3 years experience working in a pharmacy environment preferred. REQUIRED CERTIFICATIONS/LICENSURE: * Current Pharmacy Technician registration with Texas State Board of Pharmacy required. * Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted. * Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)

Job Title: Pharmacy Technician II Reports to: Pharmacy Technician and Prior Authorization Manager Department:Woonsocket Medical FLSA Status:Non-Exempt Job Grade: 5 General Responsibilities: The Pharmacy Technician II works collaboratively as part of the interprofessional clinical care team which includes physicians, nurse practitioners, nurses, nurse care managers, behavioral health providers, a clinical pharmacist, and other clinical staff. The Pharmacy Technician II works independently in a remote/office setting under the direct supervision of the clinical pharmacist and Pharmacy technician & prior authorization manager to determine the appropriateness of prescription refill requests using the electronic medical record and will then authorize appropriate requests from pharmacies using our protocol and provider preferences. The Pharmacy Technician II will also assist other support staff in completing prior authorization requests on behalf of the providers at Thundermist Health Center. The Pharmacy Technician II will act as a liaison between providers and insurance companies and pharmacies to ensure our patients receive their medications in a timely manner at their respective pharmacies Qualifications: Required Qualifications: • Licensed by the state of Rhode Island as a Pharmacy Technician II. * Have passed the Pharmacy Technician Certification Examination (PTCE) or the Institute for Certification of Pharmacy Technicians “ExCPT” examination • Minimum 3 years as a pharmacy technician II strongly preferred. • Previous involvement in prior authorization management and medication refill requests • Maintain certification with PTCB or EXCPT to renew license (complete CEs etc.) • Knowledge, skills, and abilities: Extensive knowledge of the refill renewal process and of insurance company prior authorization processes (from a pharmacy perspective) • Knowledge of basic medical terminology and prescription sig codes • Basic understanding of what common medications for (heart, blood pressure, mood, etc.) • Strong written and verbal communication skills. • Experience communicating with providers is strongly preferred • Proficiency in using database information systems and Microsoft Office Suite. • Previous experience with electronic medical records, especially eClinicalWorks, preferred but not required. Preferred Qualifications: Post-secondary training in Medical Assistant Program/Professional School Bi-lingual in English and Spanish 1-year experience working with prior authorizations/referrals Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: Duties include reviewing and authorizing medication refill requests from patients and pharmacies utilizing the electronic health record. The Pharmacy Technician II will be responsible for completing the medication prior authorization process for Thundermist Health Center providers once the refill process is established. The Pharmacy Technician II will provide services at all Thundermist Primary Care locations across Rhode Island. Assists providers with questions about the medication refill and prior authorization processes Contacts patients by phone when necessary Additional responsibilities may also involve interacting with University of Rhode Island PharmD students and teaching them about the medication refill processes. Non-Exertion Work Functions • Ability to work independently, exercising sound judgment, discretion and the initiative to facilitate change • Excellent analytical and problem-solving abilities and interpersonal, written, and verbal skills. • Excellent organizational skills, diplomacy, and professionalism. • Displays excellent judgment and decision-making skills. • Displays excellent customer service skills. • Displays professionalism at all times. • Displays excellent communication skills and is able to interact well with a diverse population of patients, physicians and other staff members. • Displays ability to work in a team environment. • Follows all policies and procedures. • Other responsibilities as determined by the scope of the practice Physical Effort/ Environment: This role is a remote position, allowing duties to be performed from home. Organizational skills; phone, computer, writing, and typing. Work Schedule Demands: This is a full-time position, working 40 hours a week, unless part time status is agreed upon by administration. Communication Skills: Communication with patients, providers, and colleagues on a daily basis. Exceptional oral and written skills needed. Proficient in all applicable medical terminology. Bilingual capacity in Spanish or Laotian is a plus. Good interpersonal skills are needed. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information & medical records. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Pharmacy Technician II Reports to: Pharmacy Technician and Prior Authorization Manager Department:Woonsocket Medical FLSA Status:Non-Exempt Job Grade: 5 General Responsibilities: The Pharmacy Technician II works collaboratively as part of the interprofessional clinical care team which includes physicians, nurse practitioners, nurses, nurse care managers, behavioral health providers, a clinical pharmacist, and other clinical staff. The Pharmacy Technician II works independently in a remote/office setting under the direct supervision of the clinical pharmacist and Pharmacy technician & prior authorization manager to determine the appropriateness of prescription refill requests using the electronic medical record and will then authorize appropriate requests from pharmacies using our protocol and provider preferences. The Pharmacy Technician II will also assist other support staff in completing prior authorization requests on behalf of the providers at Thundermist Health Center. The Pharmacy Technician II will act as a liaison between providers and insurance companies and pharmacies to ensure our patients receive their medications in a timely manner at their respective pharmacies Qualifications: Required Qualifications: * Licensed by the state of Rhode Island as a Pharmacy Technician II. * Have passed the Pharmacy Technician Certification Examination (PTCE) or the Institute for Certification of Pharmacy Technicians "ExCPT" examination * Minimum 3 years as a pharmacy technician II strongly preferred. * Previous involvement in prior authorization management and medication refill requests * Maintain certification with PTCB or EXCPT to renew license (complete CEs etc.) * Knowledge, skills, and abilities: Extensive knowledge of the refill renewal process and of insurance company prior authorization processes (from a pharmacy perspective) * Knowledge of basic medical terminology and prescription sig codes • Basic understanding of what common medications for (heart, blood pressure, mood, etc.) * Strong written and verbal communication skills. * Experience communicating with providers is strongly preferred • Proficiency in using database information systems and Microsoft Office Suite. * Previous experience with electronic medical records, especially eClinicalWorks, preferred but not required. Preferred Qualifications: Post-secondary training in Medical Assistant Program/Professional School Bi-lingual in English and Spanish 1-year experience working with prior authorizations/referrals Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: Duties include reviewing and authorizing medication refill requests from patients and pharmacies utilizing the electronic health record. The Pharmacy Technician II will be responsible for completing the medication prior authorization process for Thundermist Health Center providers once the refill process is established. The Pharmacy Technician II will provide services at all Thundermist Primary Care locations across Rhode Island. Assists providers with questions about the medication refill and prior authorization processes Contacts patients by phone when necessary Additional responsibilities may also involve interacting with University of Rhode Island PharmD students and teaching them about the medication refill processes. Non-Exertion Work Functions * Ability to work independently, exercising sound judgment, discretion and the initiative to facilitate change * Excellent analytical and problem-solving abilities and interpersonal, written, and verbal skills. * Excellent organizational skills, diplomacy, and professionalism. * Displays excellent judgment and decision-making skills. * Displays excellent customer service skills. * Displays professionalism at all times. * Displays excellent communication skills and is able to interact well with a diverse population of patients, physicians and other staff members. * Displays ability to work in a team environment. * Follows all policies and procedures. * Other responsibilities as determined by the scope of the practice Physical Effort/ Environment: This role is a remote position, allowing duties to be performed from home. Organizational skills; phone, computer, writing, and typing. Work Schedule Demands: This is a full-time position, working 40 hours a week, unless part time status is agreed upon by administration. Communication Skills: Communication with patients, providers, and colleagues on a daily basis. Exceptional oral and written skills needed. Proficient in all applicable medical terminology. Bilingual capacity in Spanish or Laotian is a plus. Good interpersonal skills are needed. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information & medical records. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title: Pharmacy Technician II Reports to: Pharmacy Technician and Prior Authorization Manager Department:Woonsocket Medical FLSA Status:Non-Exempt Job Grade: 5 General Responsibilities: The Pharmacy Technician II works collaboratively as part of the interprofessional clinical care team which includes physicians, nurse practitioners, nurses, nurse care managers, behavioral health providers, a clinical pharmacist, and other clinical staff. The Pharmacy Technician II works independently in a remote/office setting under the direct supervision of the clinical pharmacist and Pharmacy technician & prior authorization manager to determine the appropriateness of prescription refill requests using the electronic medical record and will then authorize appropriate requests from pharmacies using our protocol and provider preferences. The Pharmacy Technician II will also assist other support staff in completing prior authorization requests on behalf of the providers at Thundermist Health Center. The Pharmacy Technician II will act as a liaison between providers and insurance companies and pharmacies to ensure our patients receive their medications in a timely manner at their respective pharmacies Qualifications: Required Qualifications: * Licensed by the state of Rhode Island as a Pharmacy Technician II. * Have passed the Pharmacy Technician Certification Examination (PTCE) or the Institute for Certification of Pharmacy Technicians "ExCPT" examination * Minimum 3 years as a pharmacy technician II strongly preferred. * Previous involvement in prior authorization management and medication refill requests * Maintain certification with PTCB or EXCPT to renew license (complete CEs etc.) * Knowledge, skills, and abilities: Extensive knowledge of the refill renewal process and of insurance company prior authorization processes (from a pharmacy perspective) * Knowledge of basic medical terminology and prescription sig codes • Basic understanding of what common medications for (heart, blood pressure, mood, etc.) * Strong written and verbal communication skills. * Experience communicating with providers is strongly preferred • Proficiency in using database information systems and Microsoft Office Suite. * Previous experience with electronic medical records, especially eClinicalWorks, preferred but not required. Preferred Qualifications: Post-secondary training in Medical Assistant Program/Professional School Bi-lingual in English and Spanish 1-year experience working with prior authorizations/referrals Candidates who do not meet all the preferred qualifications are encouraged to apply. Significant Job Functions: Duties include reviewing and authorizing medication refill requests from patients and pharmacies utilizing the electronic health record. The Pharmacy Technician II will be responsible for completing the medication prior authorization process for Thundermist Health Center providers once the refill process is established. The Pharmacy Technician II will provide services at all Thundermist Primary Care locations across Rhode Island. Assists providers with questions about the medication refill and prior authorization processes Contacts patients by phone when necessary Additional responsibilities may also involve interacting with University of Rhode Island PharmD students and teaching them about the medication refill processes. Non-Exertion Work Functions * Ability to work independently, exercising sound judgment, discretion and the initiative to facilitate change * Excellent analytical and problem-solving abilities and interpersonal, written, and verbal skills. * Excellent organizational skills, diplomacy, and professionalism. * Displays excellent judgment and decision-making skills. * Displays excellent customer service skills. * Displays professionalism at all times. * Displays excellent communication skills and is able to interact well with a diverse population of patients, physicians and other staff members. * Displays ability to work in a team environment. * Follows all policies and procedures. * Other responsibilities as determined by the scope of the practice Physical Effort/ Environment: This role is a remote position, allowing duties to be performed from home. Organizational skills; phone, computer, writing, and typing. Work Schedule Demands: This is a full-time position, working 40 hours a week, unless part time status is agreed upon by administration. Communication Skills: Communication with patients, providers, and colleagues on a daily basis. Exceptional oral and written skills needed. Proficient in all applicable medical terminology. Bilingual capacity in Spanish or Laotian is a plus. Good interpersonal skills are needed. Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information & medical records. The incumbent must apply strict confidentiality. ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

RESPONSIBILITIES - Under the direct supervision of a Pharmacist, performs technical functions in the inpatient pharmacy, including but not limited to, filling routine orders, pre-packing medications, managing floor stock and preparing medications for automated dispensing. - May be trained to compound sterile products or manage controlled medications. - Performs duties in accordance with departmental and Medical Center policies and procedures. II. TYPICAL PHYSICAL DEMANDS: A. ESSENTIAL FUNCTIONS: - Finger dexterity. Seeing. Hearing. Speaking. B. MANUAL MATERIAL HANDLING: - Infrequent: N/A - Occasional: Lift floor to waist between 36-50 lbs. Lift waist to shoulder between 36-50 lbs. Lift waist to overhead between 11-20 lbs. Carry between 36-50 lbs. Push and Pull between 36-50 lbs. - Frequent: N/A - Constant: N/A C. NON-MANUAL MATERIAL HANDLING: - Infrequent: N/A - Occasional: Sit. Kneel. Twist. Crawl. Squat. - Frequent: Stoop/Bend. Climb: Stairs/Ladder. Reach: shoulder level. Reach: above head. Gripping. - Constant: Stand. Walk. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Some exposure to cold temperature from freezer. - Exposure to noise/vibration from air conditioner, and office/pharmacy equipment. - Exposure to body fluids, chemicals, some contact with patients with communicable diseases. - May be required to work with hazardous drugs, depending upon area of assignment. - Work environment is fast paced, congested and may be stressful. IV. MINIMUM QUALIFICATIONS: A. EDUCATION: - High School diploma or equivalent. B. CERTIFICATION AND LICENSURE: - Current Hawaii State certificate of registration as a Pharmacy Technician. - Certificate of completion from a Pharmacy Technician Certification Board (PTCB) recognized or American Society of Health-System Pharmacy (ASHP) accredited Pharmacy Technician Training Program; or three (3) months of work experience as a Pharmacy Technician may be substituted for the education requirement. C. EXPERIENCE: - Hospital technician training and work experience preferred. - Experience to demonstrate effective interpersonal and communication skills. - Proficiency in computers and word processing applications, i.e. Microsoft Word. Equal Opportunity Employer/Disability/Vet

Job Description TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers · Manage specialty medication inventory ensuring proper storage, handling, and tracking · Document and maintain thorough records of patient interactions for regulatory compliance · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services · Process specialty prescription refill requests and verify patient information · Coordinate patient follow-ups to monitor adherence and address concerns · Provide patients with updates on prescription status and delivery timelines · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary · Work closely with internal pharmacy staff to resolve medication-related concerns · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed · Accurately enter prescription drug data into pharmacy operating system · Processing patient transactions, including ringing up purchases and handling payments Communication: · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: · Engages in quality assurance activities to support specialty pharmacy operations and patient care · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: High School Diploma or GED Tennessee state Pharmacy Technician licensure in good standing Pharmacy Technician Certification (PTCB or equivalent) in good standing Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications Minimum of 1 year of experience in a specialty pharmacy setting Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) Strong problem-solving and investigative skills Strong customer service and verbal and written communication skills Desired Experience: Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred Proficiency in eClinicalWorks highly preferred Proficiency in PioneerRx pharmacy software highly preferred Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing Previous call center experience preferably in a healthcare and/or pharmacy setting Preferred Bachelors and/or post graduate degree 5+ years' work experience in a specialty pharmacy setting 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: Competitive salary Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy LOCATION: East Jackson (ON SITE) JOB SUMMARY: The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers · Manage specialty medication inventory ensuring proper storage, handling, and tracking · Document and maintain thorough records of patient interactions for regulatory compliance · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services · Process specialty prescription refill requests and verify patient information · Coordinate patient follow-ups to monitor adherence and address concerns · Provide patients with updates on prescription status and delivery timelines · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary · Work closely with internal pharmacy staff to resolve medication-related concerns · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed · Accurately enter prescription drug data into pharmacy operating system · Processing patient transactions, including ringing up purchases and handling payments Communication: · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: · Engages in quality assurance activities to support specialty pharmacy operations and patient care · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: High School Diploma or GED Tennessee state Pharmacy Technician licensure in good standing Pharmacy Technician Certification (PTCB or equivalent) in good standing Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications Minimum of 1 year of experience in a specialty pharmacy setting Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) Strong problem-solving and investigative skills Strong customer service and verbal and written communication skills Desired Experience: Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred Proficiency in eClinicalWorks highly preferred Proficiency in PioneerRx pharmacy software highly preferred Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing Previous call center experience preferably in a healthcare and/or pharmacy setting Preferred Bachelors and/or post graduate degree 5+ years' work experience in a specialty pharmacy setting 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: Competitive salary Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: * · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist * · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers * · Manage specialty medication inventory ensuring proper storage, handling, and tracking * · Document and maintain thorough records of patient interactions for regulatory compliance * · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations * · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: * · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services * · Process specialty prescription refill requests and verify patient information * · Coordinate patient follow-ups to monitor adherence and address concerns * · Provide patients with updates on prescription status and delivery timelines * · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary * · Work closely with internal pharmacy staff to resolve medication-related concerns * · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: * · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed * · Accurately enter prescription drug data into pharmacy operating system * · Processing patient transactions, including ringing up purchases and handling payments Communication: * · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. * · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner * · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: * · Engages in quality assurance activities to support specialty pharmacy operations and patient care * · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: * · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: * High School Diploma or GED * Tennessee state Pharmacy Technician licensure in good standing * Pharmacy Technician Certification (PTCB or equivalent) in good standing * Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications * Minimum of 1 year of experience in a specialty pharmacy setting * Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center * Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) * Strong problem-solving and investigative skills * Strong customer service and verbal and written communication skills Desired Experience: * Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred * Proficiency in eClinicalWorks highly preferred * Proficiency in PioneerRx pharmacy software highly preferred * Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing * Previous call center experience preferably in a healthcare and/or pharmacy setting * Preferred Bachelors and/or post graduate degree * 5+ years' work experience in a specialty pharmacy setting * 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: * Competitive salary * Health, dental, and vision insurance * 401(k) plan with company match * Paid time off and holidays * Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. The Pharmacy department is responsible for compounding and dispensing pharmaceuticals, supplies, medications and large-to-small volume parenterals, as well as providing drug information and education. We strive to ensure that our patients and clients receive safe and effective medication by applying the highest standards of modern pharmaceutical care. As the Pharmacy Technician, you will help to ensure that the Pharmacy department at Straub provides outstanding pharmaceutical knowledge and services to our patients and their families. You will fill routine orders, compound various IVs and perform related technical and clerical duties for the department. We are looking for someone meticulous with strong organizational and communication skills, attention to quality control and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Straub Benioff Medical Center Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.480000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31851 Pay Range: 25.30 - 29.76 USD per hour Category: Pharmacy Minimum Qualifications: High school or equivalent. Preferred Qualifications: Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB). Previous hospital pharmacy experience. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.