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Hawthorne Residential Partners jobs in Fayetteville, NC

- 31 jobs
  • Leasing Consultant

    Hawthorne Residential Partners 4.2company rating

    Hawthorne Residential Partners job in Fayetteville, NC

    Here at Hawthorne, Leasing Consultants are known as a Leasing and Live It Specialists because you are the face and ambassador of the Live It culture. You strive to provide excellent customer service and leave every visitor feeling better than they did when they arrived. This mindset is exactly what the Live It culture represents, and why Leasing and Live It Specialists are a valuable and irreplaceable part of our team. We recognize that work is meant to support both our personal and professional goals. That's why we offer generous paid time off and highly competitive compensation packages. Having quality time "off-the-clock" is as important to us as your time spent supporting the community. * Generous Paid Time Off including: * Vacation - 80 hours in the first year, increases progressively with tenure * Sick Leave - 80 hours annually * Personal - 16 hours after 90 days of employment * Birthday - 8 hours that may be used at your discretion * Paid Holidays - 10 paid holidays + 1 paid floating holiday * Veteran's Day Holiday - Paid, eligible for veterans only * Paid Volunteer Leave - 16 hours annually to give back to a cause you are passionate about. * Monthly Leasing Commission, Leasing Incentive Programs, Career Progression Programs, Employee Discounts Job Functions * Respond to phone and email leads with the goal of converting those leads to tours. * Find the ideal apartment home solution for our guests by identifying their wants and needs, taking them on a tour of we have to offer, and inviting them to join our community * Ensure lease administration is completed in a thorough, timely, and accurate manner * Set goals and prioritize work to ensure optimal performance of the community * Contribute to achieving occupancy expectations through leasing and renewals. * Generate interest and awareness about your community locally through social media, events, and reputation * Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained Education High School or GED equivalent. Experience Customer service experience is preferred. One year of sales and/or apartment leasing is a plus. Licenses & Certifications Valid driver's license required. No other licenses or certifications are required. Certified Apartment Leasing Professional accreditation (CALP) is a plus. Hawthorne offers an education reimbursement program and a progressive career path to equip you with the skills needed to excel and grow in your position. Additional Benefits As our partner, you will benefit from programs designed to fulfill your goals, personally and professionally: * Comprehensive and affordable plans for medical, dental, and vision coverage * Telehealth - Access to doctors 24/7/365 * Company paid life insurance * Pet insurance plans * Career progression program * 401k retirement match program * Maternity, paternity and adoption leave options * Health and wellness incentives * Retirement Planning About Hawthorne Residential Partners Hawthorne Residential Partners is a privately-owned apartment management company based in Greensboro, North Carolina with an extensive portfolio of properties across the Southeast, Florida, and Texas. We not only own and manage apartment communities throughout the Southeast, but we also have a significant focus on new development lease-up communities in our key markets. Hawthorne celebrated its 10 year anniversary in the spring of 2019, and we are eager to see what the next 10 years will bring. Hawthorne is home to a team of vibrant apartment professionals united by a mission to inspire kindness with action. We call this mission Live It as a reminder to live out our values daily and with every interaction. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And, we value integrity as essential. Making Hawthorne your home means joining a workplace dedicated to advancing with you personally and professionally. Hawthorne is an Equal Opportunity Employer.
    $24k-30k yearly est. 31d ago
  • Leasing Consultant

    Hawthorne Residential Partners 4.2company rating

    Hawthorne Residential Partners job in Fuquay-Varina, NC

    Here at Hawthorne, Leasing Consultants are known as a Leasing and Live It Specialists because you are the face and ambassador of the Live It culture. You strive to provide excellent customer service and leave every visitor feeling better than they did when they arrived. This mindset is exactly what the Live It culture represents, and why Leasing and Live It Specialists are a valuable and irreplaceable part of our team. We recognize that work is meant to support both our personal and professional goals. That's why we offer generous paid time off and highly competitive compensation packages. Having quality time "off-the-clock" is as important to us as your time spent supporting the community. * Generous Paid Time Off including: * Vacation - 80 hours in the first year, increases progressively with tenure * Sick Leave - 80 hours annually * Personal - 16 hours after 90 days of employment * Birthday - 8 hours that may be used at your discretion * Paid Holidays - 10 paid holidays + 1 paid floating holiday * Veteran's Day Holiday - Paid, eligible for veterans only * Paid Volunteer Leave - 16 hours annually to give back to a cause you are passionate about. * Monthly Leasing Commission, Leasing Incentive Programs, Career Progression Programs, Employee Discounts Job Functions * Respond to phone and email leads with the goal of converting those leads to tours. * Find the ideal apartment home solution for our guests by identifying their wants and needs, taking them on a tour of we have to offer, and inviting them to join our community * Ensure lease administration is completed in a thorough, timely, and accurate manner * Set goals and prioritize work to ensure optimal performance of the community * Contribute to achieving occupancy expectations through leasing and renewals. * Generate interest and awareness about your community locally through social media, events, and reputation * Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained Education High School or GED equivalent. Experience Customer service experience is preferred. One year of sales and/or apartment leasing is a plus. Licenses & Certifications Valid driver's license required. No other licenses or certifications are required. Certified Apartment Leasing Professional accreditation (CALP) is a plus. Hawthorne offers an education reimbursement program and a progressive career path to equip you with the skills needed to excel and grow in your position. Additional Benefits As our partner, you will benefit from programs designed to fulfill your goals, personally and professionally: * Comprehensive and affordable plans for medical, dental, and vision coverage * Telehealth - Access to doctors 24/7/365 * Company paid life insurance * Pet insurance plans * Career progression program * 401k retirement match program * Maternity, paternity and adoption leave options * Health and wellness incentives * Retirement Planning About Hawthorne Residential Partners Hawthorne Residential Partners is a privately-owned apartment management company based in Greensboro, North Carolina with an extensive portfolio of properties across the Southeast, Florida, and Texas. We not only own and manage apartment communities throughout the Southeast, but we also have a significant focus on new development lease-up communities in our key markets. Hawthorne celebrated its 10 year anniversary in the spring of 2019, and we are eager to see what the next 10 years will bring. Hawthorne is home to a team of vibrant apartment professionals united by a mission to inspire kindness with action. We call this mission Live It as a reminder to live out our values daily and with every interaction. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And, we value integrity as essential. Making Hawthorne your home means joining a workplace dedicated to advancing with you personally and professionally. Hawthorne is an Equal Opportunity Employer.
    $24k-30k yearly est. 27d ago
  • Service Technician II (Assistant Maintenance)

    Westdale Asset Management 4.3company rating

    Fayetteville, NC job

    Job Description ) ***Monthly renewal bonuses are paid in addition to base pay.*** We are seeking a Service Technician II for our 192-unit apartment community in Fayetteville, NC! Our Service Technicians complete all aspects of apartment maintenance such as HVAC, electrical, mechanical, and plumbing. As Service Technician II, you keep our residents happy knowing that their apartment and appliance repairs will be done quickly and professionally. If you like a feeling of accomplishment at the end of your workday, then this is the perfect opportunity for you! Apply now! Requirements At least 1 year of experience in on-site property maintenance. Must have Level II or Universal EPA Refrigerant Certification. Ability to follow written and verbal instructions. Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment. Weekends as circumstances warrant; on-call every other week for emergencies. Responsibilities Diagnosing and repairing basic and complex maintenance issues including, but not limited to: A/C and heating systems Electrical and plumbing Appliances Stairs, gates, fences, patios, railings Tile, carpet, flooring Ceiling leaks We offer a competitive salary, good benefits, and an energetic environment. Our benefits include: Medical insurance Dental insurance Life insurance Short-term and long-term disability insurance 401(k) plan with company match Flexible spending accounts Paid vacation, personal/sick time, and holidays Tuition reimbursement Credit union Service recognition awards Employee assistance program Apartment rental discounts Take this opportunity to gain valuable apartment experience while making a difference in people's lives. Apply Today! Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm; Weekends as circumstances warrant; on-call every other week for emergencies. Required License or Certification: Valid Driver's License in the state where the property is located, or a neighboring state in proximity to the property where applicable; Must have Level II or Universal EPA Refrigerant Certification. Our application process includes criminal background checks and drug screens. Rate: $20.00 - $22.00 based on experience (Hourly non-exempt position) #WAMHPA Powered by JazzHR CPNpekN3wa
    $20-22 hourly 12d ago
  • Retail Mortgage Loan Originator

    Truist 4.5company rating

    Fayetteville, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals. 2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist. 3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. 4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. 5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities. 6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types 2. Good organizational, written and verbal communication skills 3. Possesses solid interpersonal and negotiation skills 4. Demonstrated proficiency in relevant computer applications 5. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check **Preferred Qualifications:** 1. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience. 2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations. 3. Previous sales awards and leadership positions. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** Sitting/Standing/Walking/Bending/Lifting Sitting Frequently (25% - 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 75% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $34k-57k yearly est. 60d+ ago
  • Branch Leader - Newton Grove

    Truist 4.5company rating

    Newton Grove, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** The branch leader has responsibility for managing all aspects of assigned branch. The responsibilities include but are not limited to: driving branch performance through leading, coaching and managing; and business development. Small business expertise and development critical to Truist's Purpose of inspiring and building better lives and communities. Ensuring compliance with internal controls, operational procedures and risk management policies. Management of human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. May be cross trained to assist with teller transactions as needed. **Essential Duties and Responsibilities** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture. 2. Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership. 3. Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face-to-face appointments and outbound calling. 4. Participation, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand. 5. Responsible for successfully executing on the branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client's financial success and team empowerment. 6. Partnership with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch through One Team/Business Partnerships. 7. Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education and related training or experience. 2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance 3. One year of previous branch leadership or management experience 4. Strong interpersonal, sales relationship and prioritization skills. 5. Strong written and verbal skills. 6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check. 7. Ability to inspire, lead and coach others. **Preferred Qualifications:** 1. Bachelor's degree with a concentration in Business, Accounting, Finance or Banking 2. Graduate of Internal Leadership Development Programs **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $64k-110k yearly est. 24d ago
  • Relationship Banker or Senior Relationship Banker - Rowan Street

    Truist Bank 4.5company rating

    Fayetteville, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Cross-trained to support teller transactions as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. 2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. 3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. 4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines 5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning. 6. Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or equivalent education 2. 2 years of client sales and service experience 3. Experience with sourcing and prospecting for new clients and client relationship building 4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 5. Demonstrated proficiency in basic computer applications, such as Microsoft Office 6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements 7. Ability to multi-task under time constraints 8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included Preferred Qualifications: 1. Associate's degree or higher 2. Demonstrated ability to handle multiple priorities under time constraints 3. Excellent verbal and written communication skills 4. Ability to respond in a professional manner with a high level of service quality 5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients 6. Demonstrated ability in meeting or exceeding sales goals 7. General understanding of bank operations, policies and procedures General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $37k-46k yearly est. Auto-Apply 60d+ ago
  • Client Solutions Specialist II

    Truist 4.5company rating

    Lumberton, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all customers by being transparent, positive, and treating customers the way we want to be treated. requires collections experience (1-2 years) **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. 2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training. 3. Disclose all relevant account information to customers accurately, professionally, and in a positive manner. 4. Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations. 5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.) 6. Assist less experienced teammates with more difficult collection accounts and client calls. 7. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes. 8. Execute on the established call scripts documented in training, policies, procedures, and guidelines. 9. Achieve acceptable call monitoring scores in each call category. Provide clients with cure plans options as well loan modifications when appropriate according to policy procedure, and guidelines. 10. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling. 11. Accurately process payments, transactions, and workflows. 12. Complete all required Computer Based Training (CBT) courses accurately and timely. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or equivalent education and related training or experience 2. One to two years of collections experience 3. Consistently exceed production performance of peer group on goals established for Client Solution Specialist I 4. Strong understanding of systems and products across Client Default Solutions 5. Strong verbal and written communication skills 6. Basic computer skills 7. Ability to work flexible schedule, including overtime as needed. 8. Strong understanding of all regulatory requirements surrounding collections **Preferred Qualifications:** 1. Bilingual 2. Previous lending or call center experience **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $24k-37k yearly est. 7d ago
  • Corporate Treasury Operations Analyst II

    Truist Bank 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Mid-level position to contribute to the success of Investment Portfolio Operations, Corporate Funding Operations or Collateral Management Operations. Teams that play a critical role in supporting the strategic and financial objectives of Truist Financial Corporation. Provide comprehensive support of Truist Financial Corporation's Treasury Division, as well as support of certain Truist Capital Market's products, Treasury Service's and Deposit Service's products, and bond accounting functions for other departments and subsidiaries. Ensure integrity in all aspects of trade order management, settlement, collateral management, accounting, compliance, reporting and control for a $75+ billion fixed income portfolio, $75+ billion funding portfolio, pledged investment securities and pledged loans. Contribute to the achievement of the organization's strategic goals and objectives. Ensure compliance with all laws, regulations, policies, procedures, accounting standards, and internal control procedures. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Contribute to the success of Investment Portfolio Operations, a priority one mission-critical function with $75+ billion in investment securities. Responsible for trade execution, settlement, recordkeeping, accounting, income and expense collection/payment, compliance, reporting and control. Ensure timely and accurate settlement of all trades through various safekeeping agents. Support securities movement for intraday and stress liquidity events. Monitor the Federal Reserve account and verify that all activity has posted and unknown activity returned timely. Provide the Investment Portfolio Trade Log to the Front Office for daily activity. Provide forecast of upcoming securities activity to the Moneydesk Team. Ensure timely and accurate reporting for weekly, monthly and quarterly Regulatory and SEC Reporting. Execute general ledger accounting requirements, including month-end close. Ensure accurate accounting for all investment portfolio accounts through review of reports and Corporate Reconcilement documents. Responsible for justification of month-end yield and EOC analysis. Ensure suspense accounts have been reconciled timely. Ensure maintenance of effective internal controls around systems and processes to assure safekeeping of assets and reliability of financial statements. Work with Internal/External Auditors to timely complete Audit requests. Perform and/or review maintenance to the systems of record for changes to banks, portfolios, security types, general ledger interface and other maintenance as needed. Markup Deposit Requests processing is a major function handled by this team. Ensure accurate and timely processing of markups. Ensure successful integration of investment portfolio products from a merged institution into Truist systems. Participate in detailed mapping sessions and meetings to ensure the products will be integrated properly. Balance Federal Reserve and DTCC for securities activity daily. Continuously promote teammate engagement, morale and team achievements. Corporate Funding Operations Contribute to the success of Corporate Funding Operations, a priority one mission-critical function with $75+ billion in corporate funding products. Responsible for trade execution, settlement, recordkeeping, accounting, income and expense collection/payment, compliance, reporting and control. Daily, manage the high-profile Moneydesk function that is responsible for the funding of the Bank and the maintenance of Federal Reserve requirements. Perform detail monitoring of all inputs/outputs of activity posting to the Federal Reserve account such as ACH, cash letters, coin and currency, large customer wires, securities activity, mortgage activity and NCSS settlements. Send final notifications to Front Office and Executive Management with ending FRB balance and projected funding activity for the next day. Ensure timely and accurate reporting for weekly, monthly and quarterly Regulatory and SEC Reporting. Execute general ledger accounting requirements, including month-end close. Ensure accurate accounting for all funding accounts through review of reports and Corporate Reconcilement documents. Responsible for justification of month-end yield and EOC analysis. Responsible for Tax Reporting. Ensure maintenance of effective internal controls around systems and processes to assure safekeeping of assets and reliability of financial statements. Work with Internal/External Auditors to timely complete Audit requests. Perform and/or review maintenance to the systems of record for changes to banks, portfolios, security types, general ledger interface and other maintenance as needed. Wire processing is a major function handled by this team. Ensure accurate and timely processing of wires. May be designated as a Fedline Advantage administrator/supervisor in order to change limits and release wires for large wires. Perform setup for new customers/repeat wires as required. Ensure successful integration of corporate funding products from a merged institution into Truist systems. Participate in detailed mapping sessions and meetings to ensure the products will be integrated properly. Responsible for BSA/ AML compliance for Corporate Treasury. This includes attending meetings, updating procedures and notifying team of changes to current practice. Continuously promote teammate engagement, morale and team achievements. Collateral Management Operations Contribute to the success of Collateral Management Operations, a priority one mission-critical function with multi-billions in investment securities and loans pledged. Responsible for collateral management of pledged instruments from settlement, recordkeeping, accounting, compliance, reporting and control. Ensure timely and accurate pledging of all securities and loans through various safekeeping agents. Support securities movement and loan pledging for intraday and stress liquidity events. Ensure timely and accurate reporting for weekly, monthly and quarterly Regulatory and SEC Reporting. Execute the pledging of public fund, federal and bankruptcy deposits on a daily basis to comply with State Statutes in eighteen States and Federal regulations. Provide explanations to manager for both securities and loan collateral variances month over month. Prepare weekly, monthly, quarterly and annual reporting required by State Administrators of public fund pools in thirteen States. Prepare required reporting for both the Federal Home Loan Bank and the Federal Reserve Bank for loans that are pledged. Ensure maintenance of effective internal controls around systems and processes to assure safekeeping of assets and reliability of financial statements. Work with Internal/External Auditors to timely complete Audit requests. Perform and/or review maintenance to the systems of record for changes to the pledging program within the system of record to ensure that all aspects are in compliance with State and Federal regulations. Ensure successful integration of pledged securities and loans a merged institution into Truist systems. Participate in detailed mapping sessions and meetings to ensure the pledged instruments will be properly integrated. Direct correspondence with public fund clients through calls, email and letters. Confidently be able to answer questions from public fund clients in various States with different pledging requirements. Continuously promote teammate engagement, morale and team achievements. Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business or related field and 5+ years of banking experience associated with a sophisticated, high volume, investment portfolio operations function, funding operations function or collateral management function or an equivalent combination of education and work experience Two years of experience in Corporate Treasury Operations Ability to train teammates Ability to read and properly interpret and apply regulations Good understanding of financial markets and products including fixed income and equity investments, funding instruments and loans Contribute to the success of the team and promote team engagement Ability to handle several competing priorities concurrently, ability to handle a fast-paced stressful environment Strong organizational, analytical and interpersonal skills Ability to identify and resolve complex or diverse information in a timely manner Exceptional audit and review skills Excellent verbal and written communication skills Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications: MBA preferred Integrated knowledge of Corporate Treasury and the role it plays within Truist Bank audit experience General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $52k-85k yearly est. Auto-Apply 60d+ ago
  • Financial Crimes Team Lead I

    Truist Financial Corporation 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for day-to-day operations of assigned Financial Intelligence Unit (FIU) team ensuring full compliance with the Bank Secrecy Act and the USA PATRIOT Act, by confirming the investigation, analysis and decision of Bank Secrecy Act/Anti-Money Laundering (BSA/AML) cases, reports and alerts according to stated policy and procedures. This may include, but is not limited to, regulatory filings (e.g. Currency Transaction Reporting (CTR), Suspicious Activity Report (SAR), CTR exemption processing, high risk client identification and monitoring, (e.g. PEPs, MSBs, NGOs), investigating and analyzing BSA-related lending cases, reports and alerts, identification of suspicious activity through the transaction monitoring processes, and applicable record retention requirements mandated by BSA/AML laws and regulations. Work with line of business (LOB) contacts and subsidiaries to better understand total client relationship as it may be related to identify potentially reportable BSA/AML activity and determine feasibility of the continuation of the client relationship. Recommend solutions to management from the outcome of subjective BSA/AML cases. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Support the timely and comprehensive investigation of customers by utilizing CIP information, occupation, line of business, income methods, transaction activity and other information. 2. Ensure customer transaction activity is analyzed to ascertain legitimacy of the business and the business transactions, ensuring that the transaction activity is commensurate with the nature of the business entity. 3. Communicate results of analysis and/or research to appropriate FIU leadership, including conclusions and recommendations for next steps. Prepare written analysis of research findings and make independent recommendations to maintain or exit the relationship as warranted. 4. Perform detailed testing or monitoring to identify compliance/control issues or deficiencies, which require corrective action and resolution. 5. Participate in BSA/AML training that may include webinars, periodicals and self -study in order to stay abreast of the BSA/AML laws and regulations. Develop awareness of national and world events and industry trends through press releases, internal or external watch lists or other relevant sources to mitigate the company's reputation or regulatory risk. 6. Lead, mentor and coach direct reports to include training and regular performance evaluations, both verbal and written. 7. Responsible for process enhancements, keeping up with emerging compliance trends, coordinating in-depth research requests, merger/conversion activities and working with both internal and external auditors and examiners. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College Degree or equivalent education, training and work-related experience 2. Five years of managerial banking, financial industry, commercial lending-related or BSA/AML experience 3. Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and BSA/USA PATRIOT Act regulations that govern the department. 4. Knowledge of project management and problem management processes with the ability to represent the applicable LOB within the FIU 5. Strong investigative research and documentation skills 6. Strong analytical, time management and critical thinking skills 7. Ability to work in a high-stress, fast-paced and rapidly changing environment, with time -critical situations 8. Strong verbal and written communication skills; ability to communicate effectively with senior leadership, LOB managers and external entities (e.g. federal examiners) 9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications: 1. Master's degree in Business or other related field 2. Graduate of BB&T now Truist Banking School or other widely-recognized banking school 3. Two years project management and problem management processes 4. Experience with BSA transaction monitoring or case management applications 5. Certified Anti-Money Laundering Specialist (CAMS) or other qualified related professional certifications General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $67k-117k yearly est. 43d ago
  • Deposit & Payments Ops. Specialist II-Garnishments

    Truist Financial Corporation 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners. May interact with internal/external clients. will be filled in either posted location-requires experience reading complex legal documents-this is for garnishment team Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc. 2. Perform quality checks / inspections to ensure integrity and accuracy. 3. Research issues and implement appropriate corrective action. 4. Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms. 5. Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements. 6. Cross train on other functions as assigned to be able to perform when needed. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School diploma or equivalent education and related training. 2. Ability to work in an area governed by production standards and work under pressure to meet critical deadlines. 3. Effective problem identification and resolution skills. 4. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. 5. Ability to work in a team environment to include across shifts and departments. 6. Exhibit strong interpersonal skills as well as good verbal and written communication. 7. One to two years' experience and exhibit knowledge in all the department's functions. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $33k-50k yearly est. 5d ago
  • Maintenance Technician

    Ledic Management Group 3.9company rating

    Sanford, NC job

    Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full Time Maintenance Technician to work at Orchard Point Apartments in Sanford, NC. The position is hourly, 30 hours per week. The Maintenance Technician is responsible for performing repairs, troubleshooting, and performing preventative maintenance of all apartment equipment including appliances, elementary electrical systems, and plumbing. Maintains and improves operating condition, quality, and integrity of all building systems and building appearances. Must have own tools and a valid Driver's License. Essential Duties and Responsibilities: * Performs repairs, troubleshoots systems, and completes preventative maintenance. Adheres to standardized diagnostic approaches for preventative maintenance, system troubleshooting, * Must possess the knowledge and have the tools to perform on-site basic repairs including HVAC systems, appliances, water heaters, facility electrical systems, plumbing systems, and any other special equipment on a property. * Required to be available for emergency maintenance calls 24 hours a day when scheduled. * Assists in training Groundskeepers and entry level Maintenance Technicians * Troubleshoots all property systems, and performs or oversees repairs * Conducts maintenance-related inspections, including building and alarm systems inspections. Assists in preparing property for inspections by regulatory agencies * Performs Preventive Maintenance to include winterizing facilities to prevent minimum freeze damage during cold weather, make periodic inspections of HVAC systems, winterize swimming pool equipment and systems, clean the swimming pool and maintain the proper chemical balance of the pool during the swimming season, and ensure all lights/HVAC are turned off in vacant units on a daily basis. * Inspects vacant units, ensuring turnovers are completed. Paints turnovers as needed * Inspects subcontracted service providers and documents work and product quality * Walks the grounds and common interior areas daily, removing litter and debris from lawns, planting beds, parking areas, sidewalks, ramps, and indoor spaces * Removes snow and ice from sidewalks, walkways, steps, and driveways * Attends and completes all required training * Completes repairs as directed * Must be capable of performing administrative duties including following proper procedures for recording maintenance requests and responding to them, use proper forms, and maintain inventory of parts. * Must be able to move heavy equipment safely, using proper equipment. * Ensure the property is maintained in accordance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs. * Perform other duties, as assigned. Education and Work Experience Requirements * Two (2) years maintenance experience required or equivalent combination of education and work experience * College degree preferred. * HVAC and/or EPA certification preferred. * Previous multifamily experience preferred. * Certified Pool Operator (CPO) certification preferred Benefits: * Competitive salaries and bonuses * Medical * Dental * Vision * 401(k) plan with employer match * Short term disability * Long term disability * Life/AD&D * Paid Time Off * 11 paid holidays * Employee Assistance Program * Career advancement opportunities * Training and Development EOE: Minorities/Females/Disabled/Veterans Background Screening and Drug Test Required
    $29k-41k yearly est. 8d ago
  • Asset Disposition Specialist

    Truist Bank 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. requires minimum of 1 year experience in collections/default Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. 2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. 3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. 4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) 5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. 6. Support departmental controls for process adherence and KRI results. 7. Evaluate accounts, system info and reporting to determine appropriate next steps Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma/GED 2. 1+ years of banking, default, and/or client services experience. 3. Ability to identify and resolve complex issues 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. Preferred Qualifications: 1. 1+ years Repossession, Foreclosure, or Default specific experience 2. 2+ years of banking, default, and/or client services experience 3. Higher level/secondary education, some college or Associates degree, etc. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
    $36k-59k yearly est. Auto-Apply 60d+ ago
  • Community Manager

    Hawthorne Residential Partners 4.2company rating

    Hawthorne Residential Partners job in Pinehurst, NC

    Community Manager As a Community Manager, you are the team leader, role model and business manager. At Hawthorne, we recognize that work is meant to support both our personal and professional goals. That's why we offer generous paid time off and highly competitive compensation packages. Having quality time "off-the-clock" is as important to us as your time spent supporting the community. * Generous Paid Time Off including: * Vacation - 80 hours in the first year, increases progressively with tenure * Sick Leave - 80 hours annually * Personal - 16 hours after 90 days of employment * Birthday - 8 hours that may be used at your discretion * Paid Holidays - 10 paid holidays + 1 paid floating holiday of your choice * Veteran's Day Holiday - Paid, eligible for veterans * Paid Volunteer Leave - 16 hours annually to give back to a cause you are passionate about. * Monthly Leasing and Renewal Commissions, Quarterly Performance Bonuses, Career Progression Programs, Employee Discounts Job Functions * Effectively lead your team utilizing key leadership skills such as empathy and motivation * Foster a positive and productive work environment for the team - a space in which the team can learn, grow, and shine in their role * Preserve the physical asset through daily, monthly, and quarterly inspections followed by resolution of items that fall below standards * Create memorable experiences for the residents and team members of the community * Take ownership of the financial performance of the community ensuring the community is meeting expectations * Oversee and contribute to the sales process as well as lease administration processes in a thorough, timely, and accurate manner * Contribute to achieving occupancy expectations through leasing and renewals * Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained Education High School GED Required. Experience Two years of property management experience and one year of property manager experience is preferred. Experience with industry software (YARDI), Knock and Microsoft is a plus. Licenses & Certifications Valid driver's license required. CAM, CAPS or a Real Estate license is a plus. Hawthorne offers an education reimbursement program and a progressive career path to equip you with the skills needed to excel and grow in your position. Additional Benefits As our partner, you will benefit from programs designed to fulfill your goals, personally and professionally: * Comprehensive and affordable plans for medical, dental, and vision coverage * Telehealth - Access to doctors 24/7/365 * Company paid life insurance * Pet insurance plans * 401k retirement match program * Maternity, paternity and adoption leave options * Health and wellness incentives * Retirement Planning About Hawthorne Residential Partners Hawthorne Residential Partners is a privately-owned apartment management company based in Greensboro, North Carolina with an extensive portfolio of properties across the Southeast, Florida, and Texas. We not only own and manage apartment communities throughout the Southeast, but we also have a significant focus on new development lease-up communities in our key markets. Hawthorne celebrated its 10 year anniversary in the spring of 2019, and we are eager to see what the next 10 years will bring. Hawthorne is home to a team of vibrant apartment professionals united by a mission to inspire kindness with action. We call this mission Live It as a reminder to live out our values daily and with every interaction. We take action to create memorable experiences. We stay nimble to evolve with an everchanging environment. And, we value integrity as essential. Making Hawthorne your home means joining a workplace dedicated to advancing with you personally and professionally. Hawthorne is an Equal Opportunity Employer.
    $32k-51k yearly est. 21d ago
  • Branch Leader - Hamlet

    Truist 4.5company rating

    Hamlet, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** The branch leader has responsibility for managing all aspects of assigned branch. The responsibilities include but are not limited to: driving branch performance through leading, coaching and managing; and business development. Small business expertise and development critical to Truist's Purpose of inspiring and building better lives and communities. Ensuring compliance with internal controls, operational procedures and risk management policies. Management of human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. May be cross trained to assist with teller transactions as needed. **Essential Duties and Responsibilities** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture. 2. Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership. 3. Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face-to-face appointments and outbound calling. 4. Participation, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand. 5. Responsible for successfully executing on the branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client's financial success and team empowerment. 6. Partnership with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch through One Team/Business Partnerships. 7. Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education and related training or experience. 2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance 3. One year of previous branch leadership or management experience 4. Strong interpersonal, sales relationship and prioritization skills. 5. Strong written and verbal skills. 6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check. 7. Ability to inspire, lead and coach others. **Preferred Qualifications:** 1. Bachelor's degree with a concentration in Business, Accounting, Finance or Banking 2. Graduate of Internal Leadership Development Programs **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $61k-108k yearly est. 41d ago
  • Service Technician II (Assistant Maintenance)

    Westdale Asset Management 4.3company rating

    Fayetteville, NC job

    ) ***Monthly renewal bonuses are paid in addition to base pay.*** We are seeking a Service Technician II for our 192-unit apartment community in Fayetteville, NC! Our Service Technicians complete all aspects of apartment maintenance such as HVAC, electrical, mechanical, and plumbing. As Service Technician II, you keep our residents happy knowing that their apartment and appliance repairs will be done quickly and professionally. If you like a feeling of accomplishment at the end of your workday, then this is the perfect opportunity for you! Apply now! Requirements At least 1 year of experience in on-site property maintenance. Must have Level II or Universal EPA Refrigerant Certification. Ability to follow written and verbal instructions. Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment. Weekends as circumstances warrant; on-call every other week for emergencies. Responsibilities Diagnosing and repairing basic and complex maintenance issues including, but not limited to: A/C and heating systems Electrical and plumbing Appliances Stairs, gates, fences, patios, railings Tile, carpet, flooring Ceiling leaks We offer a competitive salary, good benefits, and an energetic environment. Our benefits include: Medical insurance Dental insurance Life insurance Short-term and long-term disability insurance 401(k) plan with company match Flexible spending accounts Paid vacation, personal/sick time, and holidays Tuition reimbursement Credit union Service recognition awards Employee assistance program Apartment rental discounts Take this opportunity to gain valuable apartment experience while making a difference in people's lives. Apply Today! Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm; Weekends as circumstances warrant; on-call every other week for emergencies. Required License or Certification: Valid Driver's License in the state where the property is located, or a neighboring state in proximity to the property where applicable; Must have Level II or Universal EPA Refrigerant Certification. Our application process includes criminal background checks and drug screens. Rate: $20.00 - $22.00 based on experience (Hourly non-exempt position) #WAMHPA
    $20-22 hourly Auto-Apply 60d+ ago
  • Retail Mortgage Loan Originator

    Truist 4.5company rating

    Southern Pines, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals. 2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist. 3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. 4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. 5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities. 6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types 2. Good organizational, written and verbal communication skills 3. Possesses solid interpersonal and negotiation skills 4. Demonstrated proficiency in relevant computer applications 5. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check **Preferred Qualifications:** 1. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience. 2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations. 3. Previous sales awards and leadership positions. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** Sitting/Standing/Walking/Bending/Lifting Sitting Frequently (25% - 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 75% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
    $34k-56k yearly est. 60d+ ago
  • Financial Crimes Team Lead I

    Truist 4.5company rating

    Lumberton, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for day-to-day operations of assigned Financial Intelligence Unit (FIU) team ensuring full compliance with the Bank Secrecy Act and the USA PATRIOT Act, by confirming the investigation, analysis and decision of Bank Secrecy Act/Anti-Money Laundering (BSA/AML) cases, reports and alerts according to stated policy and procedures. This may include, but is not limited to, regulatory filings (e.g. Currency Transaction Reporting (CTR), Suspicious Activity Report (SAR), CTR exemption processing, high risk client identification and monitoring, (e.g. PEPs, MSBs, NGOs), investigating and analyzing BSA-related lending cases, reports and alerts, identification of suspicious activity through the transaction monitoring processes, and applicable record retention requirements mandated by BSA/AML laws and regulations. Work with line of business (LOB) contacts and subsidiaries to better understand total client relationship as it may be related to identify potentially reportable BSA/AML activity and determine feasibility of the continuation of the client relationship. Recommend solutions to management from the outcome of subjective BSA/AML cases. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Support the timely and comprehensive investigation of customers by utilizing CIP information, occupation, line of business, income methods, transaction activity and other information. 2. Ensure customer transaction activity is analyzed to ascertain legitimacy of the business and the business transactions, ensuring that the transaction activity is commensurate with the nature of the business entity. 3. Communicate results of analysis and/or research to appropriate FIU leadership, including conclusions and recommendations for next steps. Prepare written analysis of research findings and make independent recommendations to maintain or exit the relationship as warranted. 4. Perform detailed testing or monitoring to identify compliance/control issues or deficiencies, which require corrective action and resolution. 5. Participate in BSA/AML training that may include webinars, periodicals and self -study in order to stay abreast of the BSA/AML laws and regulations. Develop awareness of national and world events and industry trends through press releases, internal or external watch lists or other relevant sources to mitigate the company's reputation or regulatory risk. 6. Lead, mentor and coach direct reports to include training and regular performance evaluations, both verbal and written. 7. Responsible for process enhancements, keeping up with emerging compliance trends, coordinating in-depth research requests, merger/conversion activities and working with both internal and external auditors and examiners. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College Degree or equivalent education, training and work-related experience 2. Five years of managerial banking, financial industry, commercial lending-related or BSA/AML experience 3. Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and BSA/USA PATRIOT Act regulations that govern the department. 4. Knowledge of project management and problem management processes with the ability to represent the applicable LOB within the FIU 5. Strong investigative research and documentation skills 6. Strong analytical, time management and critical thinking skills 7. Ability to work in a high-stress, fast-paced and rapidly changing environment, with time -critical situations 8. Strong verbal and written communication skills; ability to communicate effectively with senior leadership, LOB managers and external entities (e.g. federal examiners) 9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products **Preferred Qualifications:** 1. Master's degree in Business or other related field 2. Graduate of BB&T now Truist Banking School or other widely-recognized banking school 3. Two years project management and problem management processes 4. Experience with BSA transaction monitoring or case management applications 5. Certified Anti-Money Laundering Specialist (CAMS) or other qualified related professional certifications **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $67k-117k yearly est. 43d ago
  • Client Solutions Specialist

    Truist Bank 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients the way we want to be treated. will be non traditional work schedule: evening/Saturday. collecting on revolving credit accounts ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. 2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training. 3. Disclose all relevant account information to Clients accurately, professionally, and in a positive manner. 4. Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity, while following all required compliance and quality expectations. 5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.) 6. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes. 7. Execute on the established call scripts documented in training, policies, procedures, and guidelines. 8. Achieve acceptable call monitoring scores in each call category. 9. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling. 10. Accurately process payments, transactions, and workflows. 11. Complete all required Computer Based Training (CBT) courses accurately and timely. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or equivalent education and related training or experience 2. Strong verbal and written communication skills 3. Basic Computer skills 4. Ability to perform in a fast paced, highly dynamic environment. 5. Ability to work flexible schedule, including overtime as needed. Preferred Qualifications: 1. Previous Client service, collections, or sales experience 2. Bilingual General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $24k-37k yearly est. Auto-Apply 60d+ ago
  • Asset Disposition Specialist

    Truist Financial Corporation 4.5company rating

    Lumberton, NC job

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. requires current Truist collections experience will be filled in either of the posted locations Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. 2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. 3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. 4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) 5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. 6. Support departmental controls for process adherence and KRI results. 7. Evaluate accounts, system info and reporting to determine appropriate next steps Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma/GED 2. 1+ years of banking, default, and/or client services experience. 3. Ability to identify and resolve complex issues 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. Preferred Qualifications: 1. 1+ years Repossession, Foreclosure, or Default specific experience 2. 2+ years of banking, default, and/or client services experience 3. Higher level/secondary education, some college or Associates degree, etc. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
    $36k-59k yearly est. 35d ago
  • Relationship Banker or Senior Relationship Banker - Sanford Main

    Truist 4.5company rating

    Sanford, NC job

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor to include teller transactions, which are not mentioned below. Specific activities may change from time to time. 1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. 2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. 3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. 4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines 5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning. 6. Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma or equivalent education 2. 2 years of client sales and service experience 3. Experience with sourcing and prospecting for new clients and client relationship building 4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 5. Demonstrated proficiency in basic computer applications, such as Microsoft Office 6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements 7. Ability to multi-task under time constraints 8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included Preferred Qualifications: 1. Associate's degree or higher 2. Demonstrated ability to handle multiple priorities under time constraints 3. Excellent verbal and written communication skills 4. Ability to respond in a professional manner with a high level of service quality 5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients 6. Demonstrated ability in meeting or exceeding sales goals 7. General understanding of bank operations, policies and procedures **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $37k-46k yearly est. 6d ago

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