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HCL Technologies jobs in Cary, NC - 54 jobs

  • Service Desk or Helpdesk

    Hcl America 4.4company rating

    Hcl America job in Cary, NC

    About HCL HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 127,000+ ‘Ideapreneurs' working in 43 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. Job Title: Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Job Description: Main Responsibilities · Provide effective IT support services across all clients both onsite and remotely. · Comfortable to work in 24x7 environment. · To ensure that all incidents are closed within SLA · To ensure that all installations are completed in a timely and professional fashion and that deadlines are either achieved or exceeded upon · Working with customers and internal teams to ensure operational and service excellence is delivered and maintained · Providing end-user, desktop support · Supporting and maintaining MS Server/Desktops · Supporting and maintaining Office 365 Solutions and G Suite Solutions · Escalate IT issues within the team where necessary · Setting up and configuring new laptops and desktops · Installing authorized software to laptops and desktops · Troubleshoot desktop and system problems, diagnose and solve hardware/software Service Management /Identity Management · Managing user account across applications running on various platforms like O365 Administrator, Windows Active Directory, etc. · Create and administer LAN (Domain) accounts of the users. · Create and administer various shared resources e.g. Distribution Lists, Directories and provide permissions to the user as required by them. · Standardize the network resources as per the client requirement. · Ensure that the customer has the appropriate access to the tools to support the business in an efficient way. · System Administrator for the User Account Maintenance and Incident Management Systems. · Create LAN (Domain) and/or E-mail account for the users and administer them. · Grant permissions on various network resources available to users. · Creation and administration of Global groups. · Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms. · Creation of New Directories as per the customer guidelines and grant permissions on them. · Creation, modification and deletion of user accounts on different Servers. · Creation, Modification and deletion of user accounts on Client managed systems & applications. Behaviors: · Works within the team and assists others, where required, to achieve a common goal · Listens to and is open to ideas and suggestions from others · Use initiative to ensure that high importance deadlines and SLAs are met · Takes every opportunity to go the extra mile for the company · Demonstrates enterprise by continually enhancing themselves and their workplace · Demonstrates enterprise by suggesting ways to develop the business processes and by being proactive · Acts a champion for the importance of customer experience within the business · Always willing to cooperate and assist · Acts as a true ambassador for the business · Understands impact of own behavior and language on others and modifies as appropriate Qualification: · BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience · Understanding of ITIL framework · 1+ years working on or leading a technical service desk for a MSP · Proven technical ability working for an MSP, through relevant, demonstrable, technical qualifications/experience · Good organizational, time management and prioritization skills · Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) · The ability to communicate confidently and clearly to customers both face to face and over the telephone Experience with various operating systems, and diverse technical environments and software troubleshooting. · Excellent customer service orientation and verbal communication skills · Advanced analytical thinking and problem-solving skills · High Standard of Incident and Problem management · Previous experience using helpdesk applications · Active Directory administration. · Exchange administration · O365 administration · Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting · ITIL Certified · Windows XP, 7, 8, 10 Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-62k yearly est. 2d ago
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  • Level 1 Analyst IT Help Desk

    Hcl America 4.4company rating

    Hcl America job in Cary, NC

    As an IT services provider, HCL provides custom software development, product engineering and consulting services to Fortune 1000 companies in a variety of industries. HCL is a $6.7 billion IT services company with over 111,092 professionals operating across 31 countries and is growing at 14% YOY in revenues. There are around 10,000 employees in the U.S under the HCL America Inc. branch of HCL. Job Description Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities Accept & registers Service Calls Classify Service Calls according to the specified options Execute 1st attempt to solve the Service Call Refer Service Call to the appropriate Resolution Owner Support Group Tracks the progress of an owned Service Call during entire lifecycle (from start to end, register to close) to ensure that it is resolved within the agreed Service Level Agreement (SLA) and updates Service Call records if necessary. (Note: is responsible that the solution is created but is not necessarily responsible for the solution itself). Escalate to the appropriate management level when thresholds are violated. Close Service Call Communication (internally / externally) about Service Calls, e.g., communicates the status of the Service Call directly with the customer or broadcasts to a larger audience as defined per SLA. Report about Service Calls Communicate response times for dispatched tickets to the customers Manage the entire service request process ensuring adherence to SLA Execute service requests such as setting up NT/Outlook accounts as per the SLA Process and send IT reports Skills Customer-focused 2-6 Years of IT Support Experience Thorough knowledge of troubleshooting remote access issues Excellent communication skills, (active listening skills) Able to articulate and speak with clear voice Diplomatic and must have interpersonal skills Able to understand the business's objectives Able to understand and accept that the Customer's issues affect the business and that without the Customer there is no support department and that the Customer is an expert in their own field Must have empathy with end users Team player Professional code of conduct Must have a good understanding of the organization Must have a good understanding of business units within AMD Must have basic technical knowledge of all technology used for the business processes. Able to deal with stress Good writing techniques (English) Good phone techniques (English) Tech Skills Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Office O365 and Office 2016 · Windows 10 · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like Winzip, etc All applicants must have open availability and flexible to work a 24/7 schedule. Additional Information All your information will be kept confidential according to EEO guidelines.
    $58k-76k yearly est. 2d ago
  • Gen AI / Agentic AI Lead

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment. Required Qualifications * Bachelor's degree in Computer Science, AI/ML, or related field. * 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems. * Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch). * Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search). * Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP). * Experience with REST API development (FastAPI, Flask) and containerization (Docker). * Solid understanding of AI governance, model safety, and prompt engineering. * This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Key Responsibilities * Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI). * Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT. * Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search. * Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI). * Work with unstructured data (PDFs, HTML, audio, images) and multimodal models. * Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking. * Evaluate model performance using tools like RAGAS, DeepEval, and FMeval. * Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions. * Mentor junior engineers and contribute to code reviews, design discussions, and best practices. Preferred Qualifications: * Exposure to agentic workflows and autonomous agents. * Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform). * Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs. * Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems. * Experience with multimodal models and perception systems (e.g., vision + language). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face. Estimated annual compensation range for candidates in the below locations will be- Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275 Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off.
    $73k-122.3k yearly 18d ago
  • Oracle Risk Management Cloud Lead Consultant

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking an Oracle Risk Management Cloud (RMC) Lead Consultant with implementation experience. The position will primarily be responsible for working closely with business functional and technical teams. The candidate should have expertise in evaluating business models, processes, and operations to develop a good understanding of business needs and requirements. Candidate will analyze and evaluate business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Candidate will interact with business stakeholders to gather, understand, document, and analyze business requirements. The candidate should be able to do analyses of reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. This is a challenging and important opportunity for a highly skilled and motivated individual who thrives in a fast-paced, collaborative environment. Apart from project work, candidate is expected to contribute to pre-sales support and other organizational initiatives. Required Qualifications: * Location for this position is Virginia Beach, VA, Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson, TX or Hartford CT. This position may require relocation and/or travel to client/project location. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 7 years of Information Technology experience. * Oracle Risk Management cloud module experience. * Oracle Risk Management Cloud modules - AFC, AAC and FRC. * Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing of Oracle Risk Management Cloud. * Must be able to review Risk Control (ITGC/SOX) materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. * Must be able to produce technical specifications to guide system architectural design and control development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team using Oracle Risk Management Cloud. * Must monitor and report on potential risks/opportunities of emerging technologies, and form recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. * Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. * Provides insights on whether solutions and technologies being implemented are meeting business requirements. * Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams * Willingness to engage with different team members working across the globe * Customer focus, excellent problem-solving and analytical skills * Ability to prioritize and work independently as well as in a team environment Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance. * Long-term/Short-term Disability. * Health and Dependent Care Reimbursement Accounts. * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). * 401(k) plan and contributions dependent on salary level. * Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $92k-113k yearly est. 25d ago
  • D365 CRM &.NET Full stack Lead

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a D365 CRM &.NET Full stack Lead. In this role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Phoenix, AZ be willing to relocate to the area. This position may require travel to project locations. Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in D365 CRM & .NET Core. Development, enhancements, maintenance, migrations. Strong Experience of SQL coding guidelines, best practices etc. Strong Experience of CICD toolset: VSO/TFS On the Job Experience in Code Reviews using Visual Studio, Code Flow etc. Understanding of Metadata -Driven Development models, Multitenant Architecture. SQL Programming and Profiling/Optimization Power BI based development Logging and Telemetry Issue identification and Resolution Dev: ASP .NET, .NET Core, C#, Generics, Delegates, Events, ReactJs Web Services - WCF, REST, Web APIs, ADO.NET Azure Resources: Azure Managed Identity, Service Bus, App Services, Function Apps, WebApps AI/ML Skills- Python, Agentic AI, MCP, Azure Open AI, Azure AI Foundry, or relevant experience. Test: XUnit / NUnit / MSTest Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Ability to work in team in diverse/ multiple stakeholder environment Analytical skills Experience and desire to work in a Global delivery environment. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $76k-92k yearly est. 7d ago
  • Managed Print Services Administrator

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Managed Print Services Administrator. The HP Print Manager is responsible for managing and optimizing HP's Managed Print Services (MPS) or similar platform within the organization. This includes overseeing print infrastructure, ensuring secure and efficient print workflows, managing HP devices and solutions, and driving cost optimization through print policies and analytics. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualification: * Candidate must be located within commuting distance of Memphis, TN or Richardson, TX or Hartford, CT or Indianapolis, IN or Raleigh, NC or Tempe, AZ or be willing to relocate to the area. This position may require travel in the US * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education * At least 4 years of Information Technology experience. * At least 4 years' experience in HP Print Manager. Candidates with similar print management platforms will also be considered. * Manage installation, configuration, and maintenance of HP print devices. * Experience with HP Security Manager, HP Advance (Pull Print), HP Web Jet Admin, HP JAMC, Ricoh Streamline NX * Administer Managed Print Services (MPS) and coordinate with vendors. * Monitor print usage and optimize device allocation for cost efficiency. * Implement secure print solutions and ensure compliance with IT policies. * Provide Level 2/3 support for printer-related incidents and escalations. * Use HP tools (e.g., HP Web Jet admin) for proactive monitoring. * Generate reports on print volumes, device uptime, and consumable usage. * Track and manage consumables inventory. * Assist in printer fleet refresh projects and new site deployments. * Strong knowledge of HP printer hardware and software. * Experience with HP Web Jet admin, HP Security Manager, HP Advance (Pull Print), HP JAMC, or similar tools (Ricoh Streamline NX) * Understanding of network printing and print server management. * Troubleshooting skills for hardware and connectivity issues. * Ability to manage vendor relationships and service agreements. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualification: * Strong communication and interpersonal skills * Customer Service Orientation * Problem-solving and analytical thinking * Strong attention to detail and outstanding analytical and Problem-solving skills. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $66k-92k yearly est. 17d ago
  • Product Owner

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Product Manager. This role requires close partnership and collaboration with Customer Organization and Product engineering teams. Essential Job Duties shall include evaluating the product we are building against customer current and future needs as well as competition to be able to identify table stake, differentiated and innovative features that need to be built into the product. Responsibilities * Product ownership of the evolution of our data products, serving as a subject matter expert and "voice of the market". * Responsible for driving the vision, strategy, design, implementation, and sustainment of data products with leadership and working teams. * Prioritize, refine, and manage the product backlog. * Interview users, stakeholders, and business leaders to understand everyone's key priorities, capabilities, limitations, and overall vision. * Work with product owners to articulate the specifics of a feature and the value it delivers through sprint and product demos. * Partner with Business Analytics and Operational teams and users to help them adopt and get the most value from our data wrangling and data visualization tools. * Lead compelling demos, guiding other Product Managers and Product Owners within our ART to showcase cross-team demos of common data areas * Develop and track progress against a product roadmap to build enhancing capabilities over time * Develop new product ideas and data use cases, and advocate for the use of data and advanced analytics inside and outside the organization * Manage impediments and problems, resolve issues, and fix broken processes where possible * Champion and provide coaching on agile methodology and lean practices among business and technical partners as well as peers * Align with other product managers when needed from an overall product, organization, or cross-ART perspective Required Qualifications: * Candidate must be located within driving distance of Hartford, CT, Raleigh, NC , Philadelphia, PA or willing to relocate to these locations. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 4 years of Information Technology experience. * Experienced in all areas of the Product Delivery Process in both Strategy and Execution. * Demonstrated success defining and launching excellent products. * Ability to balance multiple competing priorities while maximizing value * Ability to develop deep business expertise and provide thought partnership around the use of data to solve problems and drive improvements * Passionate about delivering data science and engineering projects and features in a team environment. * Proven ability to facilitate complex discussions and influence cross-functional teams to decisions. * Ability to review queries and query results and identify data patterns, data anomalies Preferred Qualifications: * Knowledge and experience with data, data science, analytics, and business intelligence * Understanding of data modeling strategies and technologies * Strong analytical and problem-solving skills. * Superior written and verbal communication skills. * Certified Scrum Product Owner (CSPO) certification. * SAFe Agilist certified. * Deep understanding of tools such as Jira, Confluence, Whiteboard, Visio, Powerpoint. Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $88k-110k yearly est. 16d ago
  • Principal Consultant - AI Engineer

    Infosys 4.4company rating

    Raleigh, NC job

    Infosys Limited is seeking a Principal AI Engineer. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and guidance to project teams on complex coding and issue resolution with the objective of ensuring best-fit and high-quality technical solutions within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC be willing to relocate to the area. • At least 11 years of experience in Information Technology. • Experience in AI, data engineering, creating data pipelines and processing huge volume of data. • Experience in Machine learning engineering /MLE, data science and data engineering with a proven track record of delivering impactful solutions. • Proficiency in Python, SQL, and machine learning frameworks such as scikit-learn, TensorFlow, or PyTorch, NLP • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: • Good understanding of Agile software development frameworks • Strong communication and Analytical skills • Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams • Experience and desire to work in a global delivery environment The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $67k-82k yearly est. 60d+ ago
  • Lead - Data Warehousing & Business Intelligence

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking an Lead - Data Warehousing & Business Intelligence. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and guidance to project teams on complex coding and issue resolution with the objective of ensuring best-fit and high-quality technical solutions within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications- * Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Tempe, AZ or Hartford, CT or Indianapolis, IN or be willing to relocate to the area. This position may require travel in the US. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. * At least 4 years of Information Technology experience. * Expertise in Oracle , Teradata and Informatica PowerCenter * Strong knowledge of data warehousing concepts (Star Schema, Snowflake Schema, SCD, data modeling). * Proven ability to manage large-scale BI projects, production support, and cross-functional teams. * Excellent oral and written communication skills; ability to work collaboratively at all organizational levels. * Strong analytical, troubleshooting, and problem-solving skills. Preferred Qualifications : * Experience working with clients in the Energy Utilities * Demonstrated success in leading BI modernization and migration projects. * Experience in regulatory compliance and reporting (e.g., SOX, CPUC). Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
    $109k-140k yearly est. 19d ago
  • .NET Full Stack Architect

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is looking for .NET Full stack Architect who must be Polyglots with expertise in multiple technologies and can work as a full-stack developer & architect in complex engineering projects Required Qualifications: Candidate must be located within traveling distance of Richardson, TX or Raleigh, NC or Phoenix, AZ or be willing to relocate to the area. Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum 7 years of core development & architecture experience in below stacks: Strong Analysis and Design skills with deep expertise in core development, design & architect experience, implement design patterns, architecture patterns & event driven architecture In-depth understanding of cloud architecture styles and design patterns. Deep Expertise with .NET 6/ 6.1 /Core 3.1 Framework with C#, Entity Framework Hands-on experience in developing and deploying Cloud Native Applications utilizing Azure PaaS Capabilities such as App Services Plans, Key Vault, SQL Azure DB, Azure Functions, Containers, AKS (Azure Kubernetes Service), Logic Apps, Service Bus, Event Grid, and API Management. Experience with git, Azure DevOps, build pipelines, code branching/merging, code management & implementing security on Azure. Experience with WCF, Web API, REST, and multi-tier distributed systems Modern JavaScript frameworks, Angular v13+ or up to date equivalent i.e. React/VUE Solid understanding with Refactoring, object-oriented and functional design patterns, and related areas. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: Experience in Open-Source frameworks and tools Strong ability to do technical research and work on POCs Experience in HTML5/CSS3, Java script, JQuery and responsive web design. Experience with Azure Storage Data Movement Library Design and development of SSIS packages and knowledge of ETL tools (ADF would be plus). The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
    $73k-95k yearly est. 12d ago
  • Palo Alto Networks Solution Specialist

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is looking to hire a Palo Alto Networks Solution Specialist for Cyber Security practice, who will drive the business development of our managed security offerings in the areas of (i) Security Operations Center (SOC), (ii) Network Security & SASE (Secure Access Secure Edge), (iii) Managed EDR (Endpoint Detection and Response) (iv) Cloud Security. As a Palo Alto/Sales Solution Specialist, you will lead responses and proposals against client RFXs as a domain expert, collaborating closely with various teams such as solution design, program management, and transformation consulting groups. You will also work with various sales groups to find opportunities for proactive pursuits with prospective and existing clients. Your objective will be to acquire new clients and increase revenue from existing ones. In this role, you will serve as the "go-to" solution expert on SOC, SASE, EDR & Cloud Security for customers and the account sales teams working with those customers. The ideal candidate will possess both a hunter mindset and solution architect background to drive engagement with decision-makers and influencers within security, networking, IT and operations. Required Qualifications: * Candidate must be located within commuting distance of Dallas, TX OR Richardson, TX OR Raleigh, NC or be willing to relocate to the area. This position may require travel in the US. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 11 years of Information Technology experience. * At least 8 years of experience in Cyber Security, Network Security or Cloud Security Solutions, preferably in services companies / GSI (Global Systems Integrators). * Deep knowledge of domains such as SOC (Security Operations center), network security, IT security and zero trust (while not a technical solution engineering role, a background in and/or understanding of the technologies underlying SOC, SASE, End point detection & response, as well as Cloud Security is important). * The ability to communicate effectively with senior stakeholders and influence their decisions. * The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously. * Engaging with client leaders, understanding their requirements, addressing them in the proposal with a focus on Zero Trust approach, presenting the proposals, taking client feedback and improving proposals. * Creating and delivering high-quality content for webinars and whitepapers to showcase Infosys thought leadership. * Participating / leading Analyst RFIs to ensure Infosys is placed in the Leaders quadrant and improves its position year on year. * Taking part in or leading cross-functional initiatives across the organization to support the unit's goals. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * The ability to identify win themes and link them to the proposed solution. * Knowledge of key market players/competitors in the cybersecurity and Zero Trust solution spaces. * Experience in selling or supporting the sales of cyber security, network security or cloud security solutions is good to have. * Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills and capabilities. * Planning and Co-ordination skills. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance. * Long-term/Short-term Disability. * Health and Dependent Care Reimbursement Accounts. * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). * 401(k) plan and contributions dependent on salary level. * Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $94k-120k yearly est. 16d ago
  • Associate Consultant

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Windows Administrator experienced in supporting various Windows Operations support activities. Required Qualifications: * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 4 years of Information Technology experience * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time * Location for this position is Canoga Park CA, Richardson TX, Raleigh NC; This position may require relocation and/or travel to client/project location. Preferred Qualifications * Build, configure and perform sustaining Operations support of Windows OS and Compute servers, Backups and restore configurations, OS firewalls * Setup, configure storage and networking on Windows physical servers and virtual machines * Virtualization knowledge with VMWare hypervisors, Nutanix Acropolis OS build, setup and configurations. * OS patching, vulnerability remediation * Decommission of servers and their associated application components including steps to sanitize data * Active Directory, GPOs, DNS, DHCP, Networking (IP addressing, Routing, sub netting) * Possess knowledge of applications and services that run on OS (Web services, Middleware services, SQL Databases, Clustering, Custom and vendor supported Applications) * Knowledge with Oracle Linux Virtualization Manager virtualization in addition to VMWare and Nutanix hypervisors. * Working knowledge with ZFS storage * Advanced technical knowledge and hands on experience executing file server migrations and home directory migrations. * Experience with Azure File Server Migrations and Home Directory Migrations (DFS). * SME would possess knowledge and skills in Scripting, Windows NTFS permissions, DFS and would be able to work with various tools like:- Robocopy, XCP and Beyond Compare * Azure cloud workload support and configurations * Excellent communication skills. * Ability to quickly grasp user's technical aspects. * Customer focused * Punctual & Process oriented. * Relationship building with the customer and stakeholders. Estimated annual compensation range for candidates in the below location is as below: Canoga Park, CA: $72897 to $98795 Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
    $72.9k-98.8k yearly 8d ago
  • Workday HCM Technical Lead

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Workday HCM Technical Lead, who will interface with key stakeholders and apply Workday HCM domain and technical proficiency including Requirements Elicitation, Design, Build and Deployment of solutions for supporting customer's Workday HCM application. As a Technical Lead, you will be involved leading support activities related to Workday Application Maintenance, Transition, validating requirements with product offerings, working with relevant stakeholders for product customization requests. You will play an important role in creating the design document for new and enhancement of Integrations, working with HR leads, corporate and business unit teams and third parties, in support of the Workday HCM application. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: * At least 4 years of Information Technology experience. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * Location for this position is Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson TX or Hartford CT. This position may require relocation and/or travel to client/project location. * Hands on Workday experience in Upgrade / Support projects related to Workday HCM Applications. * Should have hands on experience in the modules (Core HR, Recruitment, Benefits, Adv. Comp, Talent, Performance, Absence, Payroll & Time tracking) * Should have hands on experience in developing integrations and reports (Studio / Core-Connectors / PICOF / PECI / WECI/ EIB) * Experience in BP Configurations (BP Changes, Sup Org, Locations, etc.), Troubleshooting Data issues / Corrections, Workday Reporting and Analytics and Security configs and changes * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Hands on Experience in Calculated Fields / XML / XSLT / SOAP / Web services * Experience in Workday Production support, including, but not limited to, researching, and resolving system problems, unexpected results or process flaws. Recommends solutions or alternate methods to meet business objectives. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $72k-84k yearly est. 20d ago
  • Python, ReactJS Lead Developer

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Python, React JS Developer with FAST API experience. The position will primarily be responsible for providing solutions on the Dealer Digital systems / Automotive domain processes as per customer's requirements. The selected candidate be able to Lead requirements elicitation, Create of Application Architecture Document (AAD), Create of Design Artifacts, Review team deliverables, Deliver High quality codes, Support Deployment and Post deployment related activities, Support Transition activities, Interface with internal team and key stakeholders and analyze and resolve issues to ensure high quality deliverables at each stage of SDLC within the defined guidelines, policies and Norms. Required Qualifications: * Candidate must be located within commuting distance of Indianapolis/IN, Greensboro, Raleigh/NC, Phoenix/AZ, Richardson/TX or be willing to relocate to the area. * At least 4 years of experience in Information Technology. * Application development and support experience in using Python, react js, API's, Azure SQL, Design and development experience using Object Oriented design principles and software design patterns. * Bachelor's degree or foreign equivalent required from accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education * Applicants authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Experience in Python Web Application Development. Along with, experience in API development, related services, and controllers * Expertise in database connectivity modules (preferably with FAST API, SQLAlchemy, or similar) and Core Python Skills. * Understanding of Python fundamentals. Proficiency in data structures and algorithms * Understanding of space-time complexity and strong understanding of APIs. Also, clarity in fundamentals of Relational and NoSQL Databases. Experience with CI/CD Pipelines. Proficiency in Unit Testing too. * Experience in ReactJS, React Query, NodeJS, JavaScript, typescript, CSS, HTML. Testing tools like Jest, Cypress, Material UI. * Experience with HTML, CSS, and writing cross-browser-compatible code. * Experience with popular ReactJS workflows (such as Redux or MobX) * Experience writing unit tests using JavaScript testing frameworks * Good understanding of browser rendering behavior and performance optimization. * One needs to be technically proficient and responsible for quality related to the design, build and implementation of the product/service The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $85k-109k yearly est. 2d ago
  • Gen AI / Agentic AI Lead

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a hands-on Gen AI / Agentic AI Lead to drive the development and deployment of next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for a mid-level engineer with strong technical depth, a passion for building, and the ability to lead small teams or workstreams in a fast-paced, innovation-driven environment. Required Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * 4 years of experience in software engineering or data science, with 2-3 years in Gen AI or LLM-based systems. * Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch). * Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search). * Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP). * Experience with REST API development (FastAPI, Flask) and containerization (Docker). * Solid understanding of AI governance, model safety, and prompt engineering. * This position is located in Bridgewater, NJ; Sunnyvale, CA; Austin, TX; Raleigh, NC; Richardson, TX; Tempe, AZ; Phoenix, AZ; Charlotte, NC; Houston, TX; Denver, CO; Hartford, CT; New York, NY, Palm Beach, FL; Tampa, FL or Alpharetta, GA, or is willing to relocate. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Key Responsibilities * Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI). * Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT. * Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search. * Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI). * Work with unstructured data (PDFs, HTML, audio, images) and multimodal models. * Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking. * Evaluate model performance using tools like RAGAS, DeepEval, and FMeval. * Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions. * Mentor junior engineers and contribute to code reviews, design discussions, and best practices. Preferred Qualifications: * Exposure to agentic workflows and autonomous agents. * Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform). * Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs. * Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems. * Experience with multimodal models and perception systems (e.g., vision + language). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face. Estimated annual compensation range for candidates in the below locations will be- Sunnyvale, CA; Bridgewater, NJ; New York, NY, Denver, CO: $73000 to $122275 Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off.
    $73k-122.3k yearly 18d ago
  • Oracle ERP SCM Cloud Sr. Consultant

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is looking to onboard a seasoned Senior Consultant with experience in Oracle SCM Cloud applications in planning area. The position will primarily act as a functional consultant for Oracle SCM Cloud of Oracle Fusion Cloud. In addition, the candidate will be responsible to be a part of solution discussions with client, drive process workshops, drive testing cycles like SIT & UAT, manage and control technical development, deployment, SIT/UAT defects resolution, and production incidents support. In this role, the candidate will interact with client's business SMEs, process consultants, and IT teams from other modules to understand and analyze the requirements and ensure timely and quality delivery of the tasks. Required Qualifications: * At least 4 years of Information Technology experience. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * Location for this position is Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson TX or Hartford CT. This position may require relocation and/or travel to client/project location. * Hands on experience in Oracle Fusion Cloud Planning Cloud Applications (Supply Planning/ Demand Planning/ S&OP/ Supplier Collaboration Cloud) * Candidate must have experience in Fusion Cloud program in the Planning Cloud * Experience in at least one full-fledged implementation of some Oracle Planning cloud application * Experience in requirements gathering and come up with solution design. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams * Hands-on in business process modelling and simplification. * Hands-on experience on analysis and configuration of Oracle Fusion cloud components, custom fields, custom objects, DFFs, as well as reports. * Must be able to understand REST API based integrations and design/mapping between source and target systems all transactional and configurational data and able to identify discrepancies for extreme cases. * Experience on data migration will be added advantage. * Experience on production support is nice to have. * Work collaboratively with offshore team to build solution and execute business scenarios. * Engage with different stakeholders to drive various outcomes, ability to understand the core functional requirements and deliver the outcome in a way that scales across all businesses. * Excellent verbal and written communication skills * Experience and desire to work in a global delivery environment Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off Job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $91k-117k yearly est. 20d ago
  • Healthcare Business Analyst at Durham, NC

    Reliable Software Resources 3.9company rating

    Durham, NC job

    Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set. Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements. To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most. Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list Job Description Greetings from Reliable Software Resources Inc!!! This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Durham, NC Onsite. Our client is interested in hiring a Healthcare Business Analyst who can use Healthcare, Claims, and use case. Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009. The details of the position are as mentioned below: Kindly find the JD below for your reference Title: Sr. Healthcare Business Analyst Location: Durham, NC Duration: 12 - 18 Months Term: Contract to Hire Interview Process: Phone then Skype /On-Site Remote Option: No Required: Tasks & Duties Excellent communication Skills are required Locals are highly preferred. Top Three Skills: • 1) 6+ years (Expert level) business analysis/business systems analysis experience (Demonstrated analysis, requirements elicitation, data collection, and reporting skills, cross-functional) • 2) Healthcare or health insurance experience • 3) Superior communication. This person will have to navigate complex political environments and deal with a variety of high-level stakeholders. The person must be able to easily do this. • PLUS: CBAP certification. Responsibilities: • Our client is seeking a business analyst with healthcare insurance experience who can support their organization seeking to improve their technology around claims. • This person will work on gathering requirements for the small group remediation for the claims adjudication system. • This person has to be really strong at documentation as that will be their top skill. • Responsible for discerning business needs, developing requirements and business functional designs to solve the most complex enterprise-wide business problems through enabling technology and/or business process that impact multiple business units, lines of business, processes, and/or multi-project portfolio. • Requires the facilitation of work sessions, documentation of requirements, development of requisite specifications, and definition/management of scope as input to technical/process design - and finding synergies across concurrent project activity. • May assist business area in performing enterprise analysis as input to business case and opportunity selection process. • The ultimate outcome is to ensure the quality, cost effectiveness, and timeliness of key business services and regulatory requirements or mandates - that are approached as a holistic, integrate enterprise solution. • This position works directly with technology partners to translate relevant enterprise business functional design into technical solutions, serving as a liaison between business partners and technology partners, and includes roles of leadership. • Facilitate and influence construction of specific complex solutions through scoping documents, risk assessments, and corresponding financial requirements to balance ROI. • Facilitate the elicitation of business requirements as needed to ensure that requirements are documented and that applicable business processes are reviewed, analyzed, and developed. • Conduct business analysis to validate designs and prioritize requirements through utilization of observation techniques and process analysis tools. • Create and document the design of business solutions to meet the needs of the business and ensure end-to-end traceability through appropriate artifacts. • Maintain and utilize detailed analysis and process design knowledge in the construction of solutions, which require working level knowledge of the processes, technologies, and people components. • Serve as a trusted expert advisor or a Subject Matter Expert for analysis and process design services, which may range from informal advice and training to formal presentations. • Provide consultancy and advice to business partners on the applicability and usability of alternative technology-enabled and/or process-enabled solutions to help address the business problem/issue. • Review documents and models produced by Business Analysts and peers to ensure quality of the product. • Support program and portfolio management goals through assessment of business solutions for decomposition of projects into multiple production releases to meet business owner needs. • Participate in the development of and support a defined scope and implementation strategy, including definition of success criterion, project objectives, and implementation plans. • Advocate for and follow appropriate enterprise-wide standards for analysis, process documentation, and reviews. • Maintain knowledge of industry-aligned practices for requirements definition and management; use knowledge and subject matter expertise to coach and mentor as required. • Interpret and translate impacts, risks, and gaps across technical and non-technical audiences, using audience appropriate artifacts, to ensure a holistic understanding of business and user requirements. • Communicate effectively with individuals and groups of all levels, from individual contributors to executive leadership; through written and verbal presentations, facilitation and resolution of outstanding issues, and appropriate recommendations. • Lead analysis to define, analyze, and develop enterprise solutions to resolve business impacts. If interested, please send a reply with your Updated Resume. Awaiting your reply... Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-87k yearly est. 2d ago
  • Workday HCM Functional Lead Consultant

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking Workday Functional Lead Consultant with extensive experience in Workday HCM modules (Core HR, Payroll & Time tracking, Absence, Benefits etc.) As a Lead Functional Consultant you will support different modules of Workday on both BAU and Project requirements. You will also be responsible for Business Process Configurations, Reporting, Testing and document the design workbooks. You will be leading support and project activities related to Workday Application Maintenance, transition, validating requirements with product offerings, working with relevant stakeholders for product customization requests. You will play an important role in creating the security strategy, execution and maintenance in support of the Workday HCM application. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: * At least 7 years of Information Technology experience. * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * Location for this position is Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson TX or Hartford CT. This position may require relocation and/or travel to client/project location. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. * At least 4 years of relevant experience in Workday HCM domain, particularly in Workday Functional Configuration across key HR Modules (Core HR, Payroll & Time tracking, Recruitment, Benefits, Absence etc.) across Implementation / Support / Development projects. Preferred Qualifications: * Work closely with business to gather, understand, and analyze requirements. Demonstrate configurations using prototyping. Unit testing the processes. Provide subject matter expertise on key business process decisions. * Experience in BP Configurations (BP Changes, Sup Org, Locations, etc.), Troubleshooting Data issues / Corrections, Workday Reporting and Analytics and Security configs and changes. * Manage and run Workday Major release update feature analysis, testing and coordination with business for deployment * Ability identify Improvement opportunities for business and implement * Propose functionality changes based on business requirements. * Should have good experience with Basic and advanced security. Should have basic technical knowledge. * Experience managing medium size team would be a plus. * Excellent verbal and written communication skills * Experience and desire to work in a Global delivery environment. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $78k-102k yearly est. 20d ago
  • Azure Databricks Cloud Architect

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking an Azure Databricks Senior Cloud Architect. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and guidance to project teams on complex coding and issue resolution with the objective of ensuring best-fit and high-quality technical solutions within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Candidate must be located within the commuting distance of Blue Ash, OH or Richardson, TX or Raleigh, NC or Phoenix, AZ or Indianapolis, IN, or Hartford, CT or be willing to relocate to any of these locations. Required Qualifications: * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. * At least 11 years of experience with Information Technology. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time * Proven years of hands-on experience in architecting solutions on Azure, Databricks and Spark * Proficiency in data engineering tools: Spark, Kafka, Airflow, SQL, Python. * Strong understanding of retail or CPG data domains * Familiarity with vector search and semantic retrieval for retail use cases. * Expertise in data privacy and compliance in consumer-facing environments * Good experience in end-to-end implementation of data warehouse and data marts * Strong understanding of Data Warehousing concepts of Data Vault, Dimensional modelling, OLAP design * Extensive experience with CI/CD platforms such as GitLab CI, GitHub Actions, AWS CodeBuild, Azure Pipelines, and Jenkins * Experience designing and implementing complex solutions for distributed systems * Experience in leading and mentoring teams Preferred Qualifications: * Experience in Relational Modeling, Dimensional Modeling and Modeling of Unstructured Data * Familiarity with log and monitoring solutions * Experience in utilizing development containers, unit testing/code quality review/linting - standard best practice * Good understanding of Agile software development frameworks * Strong communication and Analytical skills * Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams * Experience and desire to work in a global delivery environment * Experience with Generative AI frameworks: OpenAI, Hugging Face, LangChain * Knowledge of Model Context Protocol (MCP) or similar AI integration standards. * Experience and detailed knowledge with Master Data Management, ETL, Data Quality, metadata management, data profiling, micro-batches, streaming data loads The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
    $73k-95k yearly est. 5d ago
  • Network Administrator

    Infosys Ltd. 4.4company rating

    Raleigh, NC job

    Infosys is seeking a Network Administrator with experience in designing, implementing, and maintaining secure and efficient network infrastructures. Proven expertise in managing LAN/WAN environments, configuring routers, switches, firewalls, and VPNs, and ensuring high availability and performance of network systems. Skilled in troubleshooting complex network issues, optimizing network performance, and enforcing security protocols to safeguard organizational data. Adept at collaborating with cross-functional teams, managing vendor relationships, and supporting enterprise-level IT initiatives Required Qualification: * Candidate must be located within commuting distance of Memphis, TN or Richardson, TX or Hartford, CT or Indianapolis, IN or Raleigh, NC or Tempe, AZ or be willing to relocate to the area.This position may require travel in the US * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education * At least 4 years of Information Technology experience. * At least 4 years of experience in Network Administration. * Plan, design, and deploy LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. * Configure and maintain network hardware and software to ensure optimal performance. * Monitor network performance, identify bottlenecks, and implement corrective measures. * Perform regular firmware updates, patch management, and scheduled upgrades. * Maintain detailed documentation of network configurations and changes. * Implement and manage firewalls, intrusion detection systems, and VPNs. * Conduct security audits, enforce compliance with organizational policies, and mitigate cyber threats. * Manage user access controls and permissions to safeguard sensitive data. * Develop and maintain disaster recovery plans to ensure business continuity. * Perform regular backups and restore procedures to protect critical data * Utilize scripting (e.g., Python, PowerShell) and automation tools to streamline network operations. * Optimize network performance through proactive monitoring and capacity planning * Work closely with network engineers, security teams, and application teams to align network policies with business needs. * Communicate technical issues and solutions effectively to non-technical stakeholders. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualification: * Strong communication and interpersonal skills * Customer Service Orientation * Problem-solving and analytical thinking * Strong attention to detail and outstanding analytical and Problem-solving skills. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $65k-83k yearly est. 17d ago

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