Senior Support Analyst
HCL Technologies Ltd. job in Charlotte, NC
(Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
Senior Site Reliability Engineer Lead
Job Summary
The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service. (1.) Key Responsibilities
1. Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
2. Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
3. Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
4. Identify opportunities for automation and implement tools to streamline support processes.
5. Monitor system performance and provide recommendations for improvements to optimize system reliability.
6. Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
7. Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
Skill Requirements
1. In-depth knowledge of site reliability engineering (sre) principles and best practices.
2. Proficiency in system monitoring, incident management, and performance tuning tools.
3. Strong understanding of cloud services, microservices architecture, and containerization technologies.
4. Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
5. Experience with scripting languages (e.g., python, bash) for automation and tool development.
6. Familiarity with agile methodologies and devops practices for continuous integration and delivery.
7. Strong communication and leadership skills to effectively lead a support team and collaborate with cross functional teams.
8. Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
Certifications: Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.
(Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
Senior Site Reliability Engineer Lead
Job Summary
The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service. (1.) Key Responsibilities
1. Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
2. Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
3. Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
4. Identify opportunities for automation and implement tools to streamline support processes.
5. Monitor system performance and provide recommendations for improvements to optimize system reliability.
6. Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
7. Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
Skill Requirements
1. In-depth knowledge of site reliability engineering (sre) principles and best practices.
2. Proficiency in system monitoring, incident management, and performance tuning tools.
3. Strong understanding of cloud services, microservices architecture, and containerization technologies.
4. Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
5. Experience with scripting languages (e.g., python, bash) for automation and tool development.
6. Familiarity with agile methodologies and devops practices for continuous integration and delivery.
7. Strong communication and leadership skills to effectively lead a support team and collaborate with cross functional teams.
8. Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
Certifications: Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.
(Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
Senior Site Reliability Engineer Lead
Job Summary
The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service. (1.) Key Responsibilities
1. Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
2. Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
3. Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
4. Identify opportunities for automation and implement tools to streamline support processes.
5. Monitor system performance and provide recommendations for improvements to optimize system reliability.
6. Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
7. Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
Skill Requirements
1. In-depth knowledge of site reliability engineering (sre) principles and best practices.
2. Proficiency in system monitoring, incident management, and performance tuning tools.
3. Strong understanding of cloud services, microservices architecture, and containerization technologies.
4. Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
5. Experience with scripting languages (e.g., python, bash) for automation and tool development.
6. Familiarity with agile methodologies and devops practices for continuous integration and delivery.
7. Strong communication and leadership skills to effectively lead a support team and collaborate with cross functional teams.
8. Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
Certifications: Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.
Job Description (Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
Senior Site Reliability Engineer Lead
Job Summary
The Senior Support Lead in Site Reliability engineering (SRE) will be responsible for overseeing the support and reliability operations within the organization. This role will focus on ensuring the stability, performance, and efficiency of the systems while leading a team of support engineers to provide exceptional service. (1.) Key Responsibilities
1. Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
2. Collaborate with the engineering and development teams to implement efficient and scalable solutions that enhance system performance.
3. Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
4. Identify opportunities for automation and implement tools to streamline support processes.
5. Monitor system performance and provide recommendations for improvements to optimize system reliability.
6. Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
7. Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.
Skill Requirements
1. In-depth knowledge of site reliability engineering (sre) principles and best practices.
2. Proficiency in system monitoring, incident management, and performance tuning tools.
3. Strong understanding of cloud services, microservices architecture, and containerization technologies.
4. Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
5. Experience with scripting languages (e.g., python, bash) for automation and tool development.
6. Familiarity with agile methodologies and devops practices for continuous integration and delivery.
7. Strong communication and leadership skills to effectively lead a support team and collaborate with cross functional teams.
8. Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
Certifications: Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.
Solution Architect
HCL Technologies Ltd. job in Charlotte, NC
(Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
AI/ML Solutions Architect (MySQL)
Job Summary
This role is responsible for architecting and designing advanced AI/ML solutions that leverage modern data platforms and machine learning frameworks. The individual will drive technical strategy, oversee solution delivery, and ensure alignment with business objectives by integrating scalable machine learning models and robust data pipelines. They will provide expert guidance to the team, foster innovation, and champion best practices in AI/ML engineering. (1.) Key Responsibilities
1. Architect end-to-end AI/ML solutions using Python, TensorFlow, PyTorch, and scikit-learn, ensuring scalable model deployment and integration with enterprise systems.
2. Design and implement distributed data processing workflows with Apache Spark and Kafka to support real-time and batch ML model operations.
3. Develop robust data pipelines and feature engineering processes using pandas, NumPy, and Apache Airflow to optimize model performance and data quality.
4. Oversee the development and validation of machine learning models for NLP, deep learning, and time series forecasting, applying advanced techniques and frameworks such as XGBoost and LightGBM.
5. Define and enforce architectural standards for model storage, versioning, and reproducibility using MySQL, PostgreSQL, and DataBricks.
6. Mentor team members on AI/ML best practices and emerging technologies, ensuring continuous skill enhancement and technical excellence.
7. Collaborate with internal stakeholders to gather requirements and translate business needs into technical specifications for AI/ML solutions.
8. Evaluate and integrate new tools and technologies to maintain solution relevance and meet evolving client requirements.
9. Architect and implement RESTful API integrations to enable seamless communication between AI/ML components and external systems, ensuring scalable, secure, and efficient data exchange across diverse enterprise environments.
Skill Requirements
1. Expert Proficiency In Ai/Ml Model Development Using Python, Tensorflow, Pytorch, And Scikitlearn.
2. Excellent Knowledge Of Distributed Data Processing With Apache Spark And Kafka.
3. Advanced Skills In Data Engineering, Feature E
(Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
AI/ML Solutions Architect (MySQL)
Job Summary
This role is responsible for architecting and designing advanced AI/ML solutions that leverage modern data platforms and machine learning frameworks. The individual will drive technical strategy, oversee solution delivery, and ensure alignment with business objectives by integrating scalable machine learning models and robust data pipelines. They will provide expert guidance to the team, foster innovation, and champion best practices in AI/ML engineering. (1.) Key Responsibilities
1. Architect end-to-end AI/ML solutions using Python, TensorFlow, PyTorch, and scikit-learn, ensuring scalable model deployment and integration with enterprise systems.
2. Design and implement distributed data processing workflows with Apache Spark and Kafka to support real-time and batch ML model operations.
3. Develop robust data pipelines and feature engineering processes using pandas, NumPy, and Apache Airflow to optimize model performance and data quality.
4. Oversee the development and validation of machine learning models for NLP, deep learning, and time series forecasting, applying advanced techniques and frameworks such as XGBoost and LightGBM.
5. Define and enforce architectural standards for model storage, versioning, and reproducibility using MySQL, PostgreSQL, and DataBricks.
6. Mentor team members on AI/ML best practices and emerging technologies, ensuring continuous skill enhancement and technical excellence.
7. Collaborate with internal stakeholders to gather requirements and translate business needs into technical specifications for AI/ML solutions.
8. Evaluate and integrate new tools and technologies to maintain solution relevance and meet evolving client requirements.
9. Architect and implement RESTful API integrations to enable seamless communication between AI/ML components and external systems, ensuring scalable, secure, and efficient data exchange across diverse enterprise environments.
Skill Requirements
1. Expert Proficiency In Ai/Ml Model Development Using Python, Tensorflow, Pytorch, And Scikitlearn.
2. Excellent Knowledge Of Distributed Data Processing With Apache Spark And Kafka.
3. Advanced Skills In Data Engineering, Feature E
(Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
AI/ML Solutions Architect (MySQL)
Job Summary
This role is responsible for architecting and designing advanced AI/ML solutions that leverage modern data platforms and machine learning frameworks. The individual will drive technical strategy, oversee solution delivery, and ensure alignment with business objectives by integrating scalable machine learning models and robust data pipelines. They will provide expert guidance to the team, foster innovation, and champion best practices in AI/ML engineering. (1.) Key Responsibilities
1. Architect end-to-end AI/ML solutions using Python, TensorFlow, PyTorch, and scikit-learn, ensuring scalable model deployment and integration with enterprise systems.
2. Design and implement distributed data processing workflows with Apache Spark and Kafka to support real-time and batch ML model operations.
3. Develop robust data pipelines and feature engineering processes using pandas, NumPy, and Apache Airflow to optimize model performance and data quality.
4. Oversee the development and validation of machine learning models for NLP, deep learning, and time series forecasting, applying advanced techniques and frameworks such as XGBoost and LightGBM.
5. Define and enforce architectural standards for model storage, versioning, and reproducibility using MySQL, PostgreSQL, and DataBricks.
6. Mentor team members on AI/ML best practices and emerging technologies, ensuring continuous skill enhancement and technical excellence.
7. Collaborate with internal stakeholders to gather requirements and translate business needs into technical specifications for AI/ML solutions.
8. Evaluate and integrate new tools and technologies to maintain solution relevance and meet evolving client requirements.
9. Architect and implement RESTful API integrations to enable seamless communication between AI/ML components and external systems, ensuring scalable, secure, and efficient data exchange across diverse enterprise environments.
Skill Requirements
1. Expert Proficiency In Ai/Ml Model Development Using Python, Tensorflow, Pytorch, And Scikitlearn.
2. Excellent Knowledge Of Distributed Data Processing With Apache Spark And Kafka.
3. Advanced Skills In Data Engineering, Feature E
Job Description (Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit ***************
AI/ML Solutions Architect (MySQL)
Job Summary
This role is responsible for architecting and designing advanced AI/ML solutions that leverage modern data platforms and machine learning frameworks. The individual will drive technical strategy, oversee solution delivery, and ensure alignment with business objectives by integrating scalable machine learning models and robust data pipelines. They will provide expert guidance to the team, foster innovation, and champion best practices in AI/ML engineering. (1.) Key Responsibilities
1. Architect end-to-end AI/ML solutions using Python, TensorFlow, PyTorch, and scikit-learn, ensuring scalable model deployment and integration with enterprise systems.
2. Design and implement distributed data processing workflows with Apache Spark and Kafka to support real-time and batch ML model operations.
3. Develop robust data pipelines and feature engineering processes using pandas, NumPy, and Apache Airflow to optimize model performance and data quality.
4. Oversee the development and validation of machine learning models for NLP, deep learning, and time series forecasting, applying advanced techniques and frameworks such as XGBoost and LightGBM.
5. Define and enforce architectural standards for model storage, versioning, and reproducibility using MySQL, PostgreSQL, and DataBricks.
6. Mentor team members on AI/ML best practices and emerging technologies, ensuring continuous skill enhancement and technical excellence.
7. Collaborate with internal stakeholders to gather requirements and translate business needs into technical specifications for AI/ML solutions.
8. Evaluate and integrate new tools and technologies to maintain solution relevance and meet evolving client requirements.
9. Architect and implement RESTful API integrations to enable seamless communication between AI/ML components and external systems, ensuring scalable, secure, and efficient data exchange across diverse enterprise environments.
Skill Requirements
1. Expert Proficiency In Ai/Ml Model Development Using Python, Tensorflow, Pytorch, And Scikitlearn.
2. Excellent Knowledge Of Distributed Data Processing With Apache Spark And Kafka.
3. Advanced Skills In Data Engineering, Feature E
Associate Client Partner, Financial Services
Charlotte, NC job
Infosys is seeking an Associate Client Partner for the Financial Services vertical. The person will lead all client interfaces within the assigned account scope, and along with the Client Partner / Senior Client Partner build an account plan for the client management. Usually, the person handles either a single account or part of a large account with an indicative annual book of business of up to $10-$30 million.
Role Description:
* Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
* Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
* Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
* Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
* Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
* Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions.
* Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
* Craft account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
* Make pricing decisions within the scope of the Master Services Agreement.
* Support pre-sales proposals for new business development outside of account scope.
* Provide vital input for building future alliances with relevant product vendors.
About Infosys Financial Services:
Infosys Financial Services (FS) practice is a thriving macrocosm. Our IT solutions for financial services contribute to nearly one-third of the company's revenues. What has not changed after all these years, however, is the fact that at our core, we still intend to redefine the way banks use technology. Today, 'Digitization' is the name of the modern game and Infosys FS is at the forefront of this movement. The biggest trend defining the global financial services industry is digital disruption.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
* Significant business development and project management experience
* Experience in the relevant industry/vertical
* Track record of interacting and building relationships with CXO level client contacts
* Hands-on experience with proposal creation and leading proposal presentations
* Strong leadership, interpersonal, communication and presentation skills
* Wide variety of IT and business consulting engagement experience
* Candidates authorized to work for any employer in the [United States/Canada] without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* Knowledge of industry specific go-to-market solutions
* Good understanding of industry specific business issues and drivers
* Global Delivery Model experience
* Experience managing large multi-location consulting engagement teams
* Track record as an Account Manager in a rapidly growing client relationship
Senior Consultant - Data Analytics - Business Consulting
Charlotte, NC job
: Senior Consultant, Business Consulting - Data & Analytics The vision of the Data &Analytics team is to help our clients become Data/Analytics/Insights driven. Senior Consultant is a key member of the team expected to help deliver the vision. We are seeking experienced Management Consultants with a background in Data & Analytics to join us.
Responsibilities:
* Lead discussions with clients to understand business challenges and design analytical solutions
* Elicit high-level business requirements, use case and detailed functional specs. Create deliverables such as requirement traceability matrices, workflow diagrams, and data dictionary.
* Collect, clean and structure data from multiple sources (Databases, APIs, Spreadsheets, Cloud platforms like Databricks, Snowflake etc)
* Design approaches to enhance data quality.
* Conduct exploratory and statistical analysis to identify trends, anomalies and opportunities
* Develop KPIs, dashboards and visualization reports that communicate findings clearly
* Write SQL queries, Python scripts or equivalent for data wrangling and analysis
* Create business case and transformation roadmaps.
* Design data governance models.
* Present insights and recommendations to business and technical stakeholders in a clear and compelling way
* Lead internal and client teams on Data Management.
* Support sales pursuits and firm building efforts.
* Mentor staff and manage project finances.
Required Qualifications:
* Minimum of bachelor's degree or higher in marketing, economics, mathematics, or related technical specialty.
* 5+ years of relevant work experience with 3 years of experience in Management Consulting.
* Ability to travel 4-5 days a week to multiple local, state and national client locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
* Exposure to one or more domains such as: Banking, Finance, Insurance, Consumer Goods, Retail, Manufacturing Industries.
* Strong proficiency in SQL and experience with relational databases.
* Advanced knowledge of Python or equivalent for data analysis, modelling and visualization
* Process experience in the Supply Chain, Marketing, eCommerce, Digital Marketing, Merchandizing.
* Exposure to using AI/ML/Automation creatively for client challenges.
* Experience with Agile, Scrum methodologies, Data Bricks and Snowflake.
* Experience with Visual Analytics tools like Tableau, PowerBI, and Qlik suite.
* Understanding of platform modernization, business analytics and program/ strategy consulting
* Sound knowledge and application skills in Business Analytics [Data Engineering, ETL, Data Modelling, Data Science] / Data Management/ Platform Modernization [MS Azure, AWS] and/or Program Management and Strategy consulting.
* Strong interpersonal, leadership and communication skills
This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
Manager - Data Science
Charlotte, NC job
Infosys is seeking an accomplished GenAI Lead Consultant with expertise in Data Science, Machine Learning (ML), and Generative AI to drive transformative solutions for our financial services clients. This role combines deep technical proficiency, functional domain knowledge, and robust pre-sales expertise to lead complex AI/ML projects, deliver innovative solutions, and build strong client relationships. The ideal candidate will excel in the following areas: Design, development, and deployment of advanced machine learning and generative AI models (e.g., LLMs, GANs, diffusion models) to address complex financial services challenges; Performing hands-on data analysis, feature engineering, and model optimization to deliver high-performance solutions; Leading the creation and submission of high-quality responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and other client solicitations, clearly articulating technical and business value.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidate must live within commuting distance of Charlotte, NC, or be willing to relocate. This position may require travel in the US.
At least 7 years of experience in Information Technology
Applicants authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
At least 4 years of experience in Information Technology in Data Science, Analytics and Machine Learning.
Proven expertise in generative AI technologies (e.g., GPT, BERT, Stable Diffusion) and their application in financial services.
At least 4 years of pre-sales experience, including responding to RFPs/RFIs, proactive client engagement, delivering client demos, and preparing presentations.
Proficiency in Python, R, or Scala and ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn, Hugging Face, LangChain).
Expertise in cloud platforms (AWS, Azure, GCP) and MLOps tools (e.g., Kubeflow, MLflow, SageMaker).
Experience with big data technologies (e.g., Hadoop, Spark, Snowflake) and databases (SQL, NoSQL).
Knowledge of financial modeling, time-series analysis, and risk analytics.
Strong experience in drafting and responding to RFPs, RFIs, and other proposal documents with a focus on technical and business alignment.
Deep knowledge of financial services domains, including risk management, fraud detection, customer analytics, and regulatory compliance.
Ability to communicate complex technical concepts to non-technical stakeholders effectively.
Preferred Qualifications
Master's or Ph.D. in Computer Science, Data Science, Statistics, Mathematics, or a related field.
At least 10 years of experience in data science and machine learning, with at least 5 years in the financial services industry.
Demonstrated success in crafting high-quality slide decks and pitch presentations for C-suite audiences using PowerPoint or similar tools.
Experience working with financial services clients in banking, insurance, wealth management, or fintech.
Familiarity with financial regulations (e.g., AML, KYC, IFRS 9, Basel III).
Certifications in cloud platforms (e.g., AWS Certified Machine Learning, Azure AI Engineer) or data science (e.g., TensorFlow Developer Certificate).
Published research, patents, or contributions to open-source AI/ML projects
Proven ability to deliver engaging client demos and POCs that demonstrate solution feasibility and value.
Exceptional presentation skills, with advanced proficiency in creating visually compelling PowerPoint decks and executive-level materials.
Ability to proactively engage clients, identify opportunities, and build strategic relationships.
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Informatica and Snowflake developer
Charlotte, NC job
Infosys is looking for a seasoned Lead Developer with deep expertise in Informatica and Snowflake to lead data engineering initiatives and mentor a team of developers. The ideal candidate will have a strong background in data warehousing, cloud migration, and performance optimization, with the ability to drive end-to-end solutions and collaborate with cross-functional teams. You will be responsible to interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
* Candidate must be located within commuting distance of Raleigh, NC or Charlotte, NC or Atlanta, GA or Richmond, VA or be willing to relocate to the area. This position may require travel in the US
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
* At least 4 years of Information Technology experience.
* Strong expertise in Snowflake (data sharing, virtual warehouses, tasks, streams).
* Proficiency in ETL tools (e.g., Informatica) and scripting languages (e.g., Python, Shell).
* Solid understanding of data warehousing, dimensional modeling, and data governance
Preferred Qualifications:
* Proven experience working in healthcare / Pharmacy Benefits Management domain
* Snowflake certification.
* Experience with Agile methodologies and DevOps practices.
* Familiarity with CI/CD tools and version control systems (e.g., Git).
* Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams.
* Experience and desire to work in a global delivery environment.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
Fircosoft Consultant
Charlotte, NC job
Infosys is seeking a Fircosoft Consultant. As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Location for this position is Charlotte, NC. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of experience with Information Technology
* Excellent technical understanding on the Fircosoft product.
* Experience in Planning, designing, developing code/configuring in Fircosoft application.
* Experience in development customization and implementation of Fircosoft Sanction
* Hands on and proven experience in Fircosoft product suite - Trust, Continuity, sanctions screening filter, Fircosoft Utilities.
Preferred Qualifications:
* At least 4 years of experience in Fircosoft and 8 yrs in banking & finance preferred.
* Experience in requirement Analysis, determine Customizations need
* Experience in defining Use Cases, Scenarios, Data Feeds, Scoping
* Experience in data Assessment between the different systems communicating with Fircosoft
* Experience in understanding Roles and responsibilities required within the Fircosoft
* Understanding and practical experience of WAS, MQ, MQFTE is plus
* Experience in ISO20022 implementation through Fircosoft.
* Experience in understanding the tuning parameters and support client during the tuning phase
* Experience in understanding the high level requirements and breaking them into Low level requirements
* Experience in data analysis (strong in SQL)
* Must have worked extensively on business requirements Documentation and Functional Specification Documentation
* Good analytical and communication skills
* Experience and desire to work in a Global Delivery Model
* High analytical skills
* A high degree of initiative and flexibility
* High customer orientation
* High quality awareness
* Excellent verbal and written communication skills
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Associate Business Development Manager
Charlotte, NC job
Business Development Manager Associate Manager - Client Services Preference to be based in Charlotte, NC Business travel required. Infosys BPM is seeking to hire an Associate Manager - Client Services - to manage and expand the footprint in large named accounts. The Associate Manager - Client Services is responsible for all client interfaces within the assigned account base of named accounts. The domain focus for this role is Retail, CPG and Logistics. maintaining a certain footprint of business while networking and expanding the business footprint across different lines of business to introduce our project outsourcing services and bid on potential expansion business with the same account. Coordinates and partners with the client managers. Acts as the anchor for the key internal and external meetings, plans resource management, and validates the process engineering results.
Role Description:
Client relationship management and business development: manage client relationships, build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Navigate account to identify varied kinds of deals; form and lead pursuit teams, recommend and understand client drivers and competitors to this deal.
Interface with client on expectations develops account plan, review and follow it.
Drive MSA/SOWs/Payments (AR), resolve delivery escalations and complaints
Required Experience:
Significant business development and account management experience.
Track record of interacting and building relationships with CXO level client contact.
Experience in navigating large multinational client accounts.
Understanding of sales cycle, key influencers, budget cycles and client's bid process.
Hands-on experience with proposal creation and leading proposal presentations.
Ability to collaborate with internal cross functional teams for support.
Strong leadership, interpersonal, communication and presentation skills.
Understanding of BPO, Management Consulting and Business Consulting engagement experience.
Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
7+ years of experience, with strong sales/relationship management/account management experience.
Preferred Qualifications:
Knowledge of Retail, Consumer Product Goods and Logistics industry trends and insights
Good understanding of industry specific business issues and drivers
Experience with creating and driving alliances and partnerships with vendors.
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams.
Track record as an Account Manager in a rapidly growing client relationship
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email, or face to face.
Work Model:
This role is a hybrid work model, with the option to work from home when not at a client site. Preference is for this role to be based in Charlotte, NC. This role requires business travel, both domestic and international. Flexibility to work in cross time zones in coordination with cross functional team members to support client programs.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Oracle DBA
Charlotte, NC job
Infosys is seeking an Oracle DBA with experience in Oracle 19c and Golden Gate. The position will primarily be responsible for supporting large Oracle environments in UNIX. The selected candidate should be able to support Oracle RAC on UNIX environments, troubleshoot issues and engage in performance tuning. The candidate must have good communication skills, be a team player, and be willing to voluntarily reach out for work and proactively support the team's workload.
Required Qualifications:
* At least 4 years of Information Technology experience
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
* Candidate must be located within commuting distance of Charlotte, NC and willing to work in hybrid mode from client office.
* 3+ years as an Oracle DBA supporting large Oracle environments in UNIX.
* Experience with Oracle 19c along with 3 years of experience in Oracle Golden Gate.
* Oracle performance and tuning, troubleshooting experience.
* 3+ years of experience supporting Oracle RAC on UNIX environments.
* Experience with upgrading Oracle RAC 19c and Golden Gate environments.
* Experience with configuration Golden Gate with multi master setup.
* Experience with Data Drift and handling multi master configuration.
* Experience with building and supporting Oracle Dataguard.
* Experience with shell scripting and Perl.
* Experience with standard Oracle tools, such as OEM, Toad, and SQL Developer.
* Experience with on-call pager duty.
Preferred Qualifications:
* Should have DBA experience in financial institutions.
* Should deliver and execute independently
* Should review DB performance with application DBA and suggest improvements
* Should interface with Oracle partners
* Experience and desire to work in a global delivery environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Lead SAP CI FICA Consultant
Charlotte, NC job
Infosys is seeking Lead SAP CI FICA Consultant As a Lead Consultant you will be a key player in engaging with business/functional team in providing best fit technical solutions while conforming to client's and Infosys development standards. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
* At least 7 years of experience with Information Technology.
* This position is based in Charlotte, NC. The role may require travel to project/Client's location.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* Lead end-to-end implementation of SAP CI and FICA modules in BRIM projects.
* Gather business requirements and translate them into functional and technical specifications.
* Design and configure Convergent Charging, Convergent Invoicing, and FI-CA components.
* Must have a strong understanding of FICA- AP/AR and Dunning Processes.
* Must have knowledge on Scheduling Billing and Invoicing, Billing process configuration for selection, grouping and aggregation, Invoicing process, Execution, Process configuration, invoicing and billing reversal, CC and CI integration, Customization of events in CI and FICA, Invoice outputs from CI.
* SAP BRIM FICA Finance and Contract Accounting working directly with the client gathering requirements to analyze, design and implement a FICA in SAP BRIM.
* FICA configuration experience of Main /Sub , Payment hierarchy, Clearing rules, Dunning, Security Deposits, Payment Clearings, Open item management, Tax, Installment plans, Returns, Refund Process , Write offs.
* BRIM Contract accounting FICA Good exposure to SAP FICA implementation with end to end deep know knowledge of Invoicing, FICA to FIAR integration, payment run, mass run configuration and scheduling Good exposure to FICA functions and enhancements.
* Manage integration with SAP SOM, SAP CRM, SAP S/4HANA, and external systems.
* Define and implement business rules, event handling, invoicing cycles, and payment processing.
* Lead workshops, blueprinting sessions, and stakeholder meetings.
* Oversee data migration, testing (unit, integration, UAT), and cutover activities.
* Provide post-go-live support and continuous improvement recommendations.
* Mentor junior consultants and coordinate with cross-functional teams.
* Take ownership of RFP activities - scope identification, effort estimation, solution, and its elegant articulation. Work individually or in teams to effectively write Infosys solution, present it in Orals and defend it during Due Diligence.
* Lead requirement gathering workshops. Work with business and IT teams to elicit and elaborate requirements to group and collate them further in required documents.
* Create POC, demos, explore new product features and pass knowledge to junior team members.
* Design Compensation plans as per business requirements, create compensation plan calculators in excel to explain and calculate payments.
* Test the developments - individually and in an integrated environment.
* Assist business users in User Acceptance Testing
* Create training documents for Compensation Admins
* Promote solutions to higher application environments and perform cutover activities.
* Must be able to quickly resolve post go live issues in terms of data fix and solution corrections/adaptations.
* Lead team of consultants located at various locations in performing the above activities.
Required Skills & Qualifications:
* Strong hands-on experience in SAP CI, SAP FICA, and BRIM architecture.
* Proficiency in FI-CA processes: dunning, payment processing, clearing, account determination.
* Experience with event-based charging, billing, and invoicing.
* Knowledge of SAP S/4HANA, SAP Subscription Billing, and SAP Revenue Accounting.
* Familiarity with ABAP debugging, enhancements, and interfaces (IDOCs, BAPIs).
* Excellent communication, documentation, and stakeholder management skills.
* Bachelor's or Master's degree in Computer Science, Finance, or related field.
Experience/Skill Sets: SAP CI/ FICA
* Strong hands-on experience in SAP CI, SAP FICA, and BRIM architecture.
* Familiarity with ABAP debugging, enhancements, and interfaces (IDOCs, BAPIs).
* Excellent communication, documentation, and stakeholder management skills.
* Rich experience in handling AMS activities of ticket resolutions and enhancements
* Configure compensation plans ustilizing credits, measurements, incentive and deposit rules in various use cases.
* Expertise in comp elements like classifiers, lookup tables, rate tables, formulae etc.
* Telecom, Utilities, or High-Tech industry experience.
* Agile/Scrum project methodology.
* Exposure to SAP BTP and cloud-based integrations.
Good to Have:
* Experience with SAP BRIM full suite: Subscription Billing, Convergent Charging, Revenue Accounting.
* Familiarity with SAP BTP (Business Technology Platform) for workflow and integration.
* Knowledge of SAP HANA modeling and performance tuning.
* Exposure to SAP Analytics Cloud (SAC) for reporting and dashboards.
* Understanding of ABAP enhancements, debugging, and custom development.
Personal
Besides professional qualifications, we place great importance in various forms of personality traits. These include:
* excellent verbal and written communication skills
* high customer orientation
* high analytical skills
* a high degree of initiative and flexibility
* high quality awareness
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
Payments Product Owner
Charlotte, NC job
Infosys is seeking a Product Owner in Payments domain. The resource will be joining our financial services domain consulting team, this is a specialized team with expertise in supporting Banking, Cards & Payments, Mortgage etc domain projects. Candidate will be responsible to interface with end-users, IT teams and key stakeholders to gather system requirements. Will also apply technical proficiency across different stages of the software development life cycle including requirements elicitation; this opportunity is to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of experience in Information Technology.
* Candidate must be located within commuting distance of Phoenix, AZ or Dallas, TX or Charlotte, NC or be willing to relocate to any of these areas. This position may require travel to project locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* Experience as Product Owner in Payments domain in any of Fedwire, TCH etc. and / or SWIFT messages.
* Experience in working on ISO 20022 formats.
Preferred Qualifications
* At least 4 years of experience in payments domain with Fedwire and ISO or SWIFT messages.
* At least 4 years of experience working as a Product Owner - Creating product features and user stories.
* At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
* At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business processes
* Analytical and Communication skills
* Planning and Co-ordination skills
* Experience and desire to work in a management consulting environment that requires regular travel.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Performance Test Lead
Charlotte, NC job
Infosys is seeking a Performance Test Lead. As a Performance Test Lead, you will act as a validation and quality assurance expert and review the non-functional requirements of existing systems. You will conduct requirement analysis, define test strategy & design and execute tests to guarantee superior outcomes. You will also be required to design an optimal test environment to simulate real-time scenarios. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
Required Qualification:
Basic:
* Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering
* At least 4 years of experience with Information Technology.
* Candidate must be located within commuting distance of Charlotte, NC or be willing to relocate to the area.
* This position may require travel in the US and Canada.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred:
* At least 4+ years of experience in Performance testing, monitoring and analysis using Dynatrace/AppDynamics with excellent reporting skills
* JMeter expertise for multiple protocols
* Hands on experience in debugging of performance scripts, identification of performance bottlenecks using drill down analysis using monitoring tools; Interaction with various stake holders for performance issue resolution
* Hands on experience with SAR, vmstat, iostat, netstat, perfmon etc.
* Ability to work in team in diverse/ multiple stakeholder environment
* Ability to lead a team of performance testers
* Good communication skill
* Good Analytical skills
* Experience and desire to work in a Global delivery environment
* Provides automated test tool support. Provides software testing quality assurance. Provides review, verification and certification of project work products and project deliverables.
* Familiar with planning, strategizing to meet the performance goal, writing and executing Performance Testing scripts using various tools (mainly JMeter).
* Establishes and performs periodic process audits, and standards assessments. Schedule and participate in test reviews, walkthroughs.
* Perform functional testing to validate the application of OS patch, database patch, and security patches.
* Review and enhance technical and functional test management activities.
* Collect, review, and trace requirements to test cases and inspections.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Java Production Support
Dallas, NC job
Infosys is seeking a Java Production Support. As a Production Support Specialist, they will play a crucial role in ensuring the stability and efficiency of our systems by collaborating closely with infrastructure partners, development teams, and other stakeholders. You will be responsible for analyzing and troubleshooting issues, managing incidents and problems, and following up for timely resolution.
Required Qualification:
Candidate must be located within commuting distance of Plano, TX or Dallas, TX or Charlotte, NC or be willing to relocate to these areas. This position may require travel in the US.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience in Information Technology.
At least 3 years of experience in Production support .
At least 2 years of experience in Java , J2EE technologies, Spring Boot and REST service
Remedy Incident, Change and Problem Ticket System
Experience in Monitoring tools. (Splunk,AppDynamics, Elastic Stack etc.
Hands on experience with Windows UNIX System Administration
Hands on experience with UNIX Shell PowerShell scripting
Experience with source code management techniques/tools .
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Experience with source code management techniques/tools
Experienced on Databases, Store Procedures (Oracle Preferable)
Agile project experience utilizing Agile delivery framework
Identify opportunities for monitoring and automation
Develop tools, dashboard, Reports, alerts or process using various tools like Splunk, Introscope etc. to aid and improvise monitoring and day to day tasks to reduce resource overhead.
UNIX shell & Power Shell scripting
Ability to plan, design, create programs, and document through AGILE framework & DEVOPS using XLR/Ansible.
Application Container Knowledge (.NET/IIS,EBPSHERE/TOMCAT/WEBSPHERE/MuleSoft/JBOSS)
Managing changes, defects, and projects across various testing and PROD environment.
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Lead Scrum Master
Charlotte, NC job
Infosys is seeking a Lead Scrum Master. This position's primary responsibility will be to work with key stakeholders and coordinate for day-to-day deliverables for the team. The chosen candidate will work with business and help them prioritize roadmap along with Product Owner to increase Agility. The role holder should help teams to practice values and principles of Agile and become more Agile. He/She will need to effectively facilitate all Scrum ceremonies like Sprint Planning, Daily Stand Up, Sprint Review/Demo, Retrospective meeting. Role holder will need to Perform retrospectives in different ways to identify areas of improvement. Scrum master needs to be involved in resolving team conflicts and must have good communication skills. He/She must be actively involved in technical matters thus finding out the gaps and ensuring product owner involvement in business decision and description of the functional flow.
Candidate must be located within commuting distance of Charlotte, NC or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
* At least 4 years of Information Technology experience.
* Experience as Scrum Master.
* CSM or equivalent certification
Preferred Qualifications
* At least 4 yrs of overall experience in information technology space.
* Experience in sprint planning, daily stand up, demos and retrospective.
* Experience with agile principles.
* Experience working with 2 scrum teams at the same time.
* Provided effective leadership and familiarity in scaled agile framework and program increment planning.
* Experience in mentoring other members on agile principles and scrum practices.
* Proficiency in story writing and multiple prioritization techniques.
* Experience working with stakeholders on release planning, product roadmap and prioritization.
* Proficient in JIRA agile story management tool.
* Experience in PL/SQL, CICD process, sanity testing, automation testing concepts.
* Experience in banking domain.
* Strong communication and analytical skills.
* Experience and desire to work in a global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Lous Note Consultant
Charlotte, NC job
Infosys is seeking a highly skilled and versatile Lotus Notes Specialist to manage and enhance our Lotus Notes/Domino environment, support application development, and contribute to strategic migration and AI initiatives. This role requires strong technical expertise, business engagement capabilities, and cross-functional collaboration.
Required Qualifications:
Candidate must be located within commuting distance of Charlotte, NC or be willing to relocate to the area. This position may require travel in the US.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Experience with Lotus Notes Administration
Key responsibilities include:
Maintain and optimize Lotus Notes/Domino servers for performance and availability.Manage user provisioning, access controls, and security configurations.Monitor server health, perform backups, and resolve system issues.Apply patches, upgrades, and support system migrations.Ensure compliance with IT policies and audit standards.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Skills:
Experience in infrastructure migration and vendor coordination.
Experience with Pega platform and migration projects is a plus.
Familiarity with Microsoft Copilot Studio and AI Foundry tools.
Excellent communication and stakeholder engagement skills.
Strong analytical and problem-solving abilities.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Java Fullstack Developer
Charlotte, NC job
Infosys is seeking a Java Full Stack Developers. In the role of Technology Analyst, you will be a technology professional adding value to a gamut of Software Development lifecycle stages. You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Candidate must be located within commuting distance of Raleigh, NC or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 2 years of experience in Information Technology
Experience in Java, Spring Boot, Microservices, React or Angular 10 And SQL.
Preferred Qualifications:
At least 2 years of hands-on experience in Java/Microservices Development.
At least 2 years of experience in software development life cycle.
At least 2 years of experience in Project life cycle activities on development and maintenance projects.
At least 2 years of experience in SOAP and RESTful web services.
Experience in SQL Server or Oracle or Mongo DB is desired.
Work experience in front-end languages and libraries like HTML/CSS, JavaScript, XML, typescript, Jasmine Karma, Mockito is required.
Ability to work in team in diverse/ multiple stakeholder environment.
Good Analytical skills.
Excellent verbal and written communication skills.
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Cisco UCCE
Charlotte, NC job
Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.
Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.
To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list
Job Description
Greetings from Reliable Software Resources Inc!!!
This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Charlotte, NC On-site.
Our client is interested in hiring a UCCE Developer who can use UCCE, CISCO, and CUCM.
Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.
The details of the position are as mentioned below:
Kindly find the JD below for your reference
Title: UCCE Developer
Location: Charlotte, NC
Duration: 12+Months
Term: Contract / Fulltime
Interview Process: Phone then Webx / On-Site
Remote Option: No
Required: Tasks & Duties
Excellent communication skills to include verbal, written & presentation.
• UCCE Developer Needed:
• Attend project meetings
• Document UCCE solution being implemented using Cisco UCCE 9.x and CUCM 9.1
• Develop UCCE applications such as Peripheral Gateways
• Configure translation routes
• Develop routing configurations
If interested, please send a reply with your Updated Resume
Additional Information
All your information will be kept confidential according to EEO guidelines.
Banking Business Analyst
Charlotte, NC job
Infosys is seeking a Banking Business Analyst. As a consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Location for this position is Charlotte, NC or Addison, TX. Candidate must be located within commuting distance or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of experience with Information Technology.
* Experience working in Banking domain (Corporate, Community banking and Investment Banking) subdomains such as consumer and commercial banking, Core banking, loan originations, loan servicing, lending, mortgages, payments, online banking.
* Agile experience is mandatory.
Preferred Qualifications:
* Atleast 4 years of experience as Business Analyst in the Banking / Digital application.
* Strong understanding of online banking, online account opening, open banking architecture and reusable API's which shall be used across digital channels.
* Strong understanding of banking concepts such as loans, mortgages, payments.
* Must be experience in Scaled Agile or similar Agile framework.
* Support the Product Owner and scrum team's priorities in PI planning, sprint planning, and other agile ceremonies, working in collaboration with core technical team, product managers, experience design, & a variety of technology partners.
* Write user stories & groom the scrum team's backlog; in partnership with the team.
* Good understanding of Digital and Core Banking application and understands the interfaces around it.
* Analytical and Communication skills.
* Planning and Co-ordination skill.
* Experience with Scrum and Product management.
* Experience and desire to work in a management consulting environment that requires regular travel.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Senior Azure Developer
Charlotte, NC job
Infosys is seeking a skilled Senior Azure Developer proficient in .Net, Azure Services, SQL Azure, ADF Azure, Spark, Synapse. In the role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture knowledge and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition, and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualification.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* Candidate must be located within commuting distance of Charlotte, NC or be willing to relocate to the area. This position may require travel to project locations.
* At least 4 years of Information Technology experience.
* Proficiency in .Net, Azure, SQL Azure, ADF, Spark, Synapse/Databricks skills
Preferred skills:
* Ability to do prepare technical design and perform coding following best practices
* Expertise in doing data analysis
* Excellent communication skills
* Ability to work in Agile SDLC
* Knowledge of Azure DevOps
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Senior SAP EWM Consultant
Concord, NC job
Infosys is seeking a Senior SAP EWM/MM Consultant As a Senior Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
* Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education.
* At least 4 years of experience in Information Technology
* Location for this position is Concord, NC. Candidates need to work from the client locations.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
* At least 4 years of hands-on experience in SAP WM/EWM experience in SAP ECC or S/4 HANA
* Hands on experience in warehousing operations is a plus
* Must have good knowledge in following IM areas: Inventory Management, Stock transfers, Special stocks, Stock types, Physical Inventory, Account Determination and Valuation
* Must have good knowledge in following WM areas: WM Master Data, Inbound / Outbound delivery processing, Transfer Orders, Cycle Counts, Inventory reconciliation, Shipping and Transportation Management, Mobile Data Entry and RF units, Physical Inventory, RF Transactions, HU Management, Transportation Units, Production Integration
* Good understanding of business processes in the life sciences / pharmaceutical domain is preferred
* Good Analytical and Communication skills
* Ability and willingness to work with global teams across time zones.
* Willingness to work in night shifts and weekends on need basis.
* SAP EWM / WM/ MM certifications a big plus.
* Experience and desire to work in a shopfloor environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.