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Customer Assistance Representative Full Time (Orlando, FL, US)
American Airlines 4.5
Orlando, FL job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Startig pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customer service agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customer service in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$16.1 hourly 3d ago
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Customer Service Manager, Airport Workforce Management
American Airlines Group, Inc. 4.5
Charlotte, NC job
Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline
$44k-65k yearly est. 2d ago
Managing Consultant, Acoustics
Ramboll Group A/S 4.6
Novato, CA job
Founded in Denmark, Ramboll is a foundation‑owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
Job locations: California, USA (San Francisco, Novato, Oakland, Sacramento, Los Angeles, Irvine)
Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature?
If this sounds interesting to you, this role could be the perfect opportunity for you! Join our Environment and Health department as our new Managing Consultant and work with our team to close the gap to a sustainable future.
Ramboll is looking for experienced candidates for the full‑time position of acoustical managing consultant. This position would be physically located in California, United States.The acoustical managing consultant will work in a challenging and variable environment that will include project management, business development, client interaction, direction/mentoring of junior staff, and detail‑oriented independent work.
Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients, specifically including CEQA environmental noise assessments, across various sectors - infrastructure, data centers, renewable energy, ports, and transportation. As our new managing consultant, you will be part of a dynamic team providing state‑of‑the‑art scientific, technical, and strategic risk management knowledge to an international client base. Your key tasks and responsibilities will potentially include:
Managing acoustical consulting projects and client relationships
Developing and implementing project execution approaches
Developing business relationships and evaluating market conditions
Leading teams to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges
Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification
Preparing reports and communicating results to clients as well as preparing proposals and fee estimates
Mentoring team members and influencing the development of individual technical and professional skills
Critically reviewing and interpreting local, state, provincial, and federal environmental regulations
Required Qualifications: Your starting point for constant growth
From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is:
B.S. or M.S. in an Engineering, Science, or Mathematics related major
10 or more years of experience in acoustical consulting, specifically environmental noise assessment and 5 or more years of experience in environmental noise assessments related to The California Environmental Quality Act (CEQA) and demonstrated experience in the successful design, implementation, and management of project environmental noise assessments in accordance with California Environmental Quality Act (CEQA) requirements.
Practical knowledge of the CEQA environmental review process including, but not limited to, Initial Studies (IS) and Environmental Impact Reports (EIR).
Demonstrated LORS (Laws, Ordinances, Regulations, and Standards) assessment experience including California Government Code, municipal codes, General Plan Noise Elements, as well as agencies such as Caltrans and California Energy Commission (CEC).
Technical expertise in assessing impacts of commercial and industrial projects related to noise and vibration emissions associated with construction, traffic, and operational activities and in developing feasible mitigation measures.
Experience coordinating with CEQA lead agencies, solid spreadsheet, noise modeling, and software tool skills, and demonstrated capabilities in understanding and applying environmental regulations to real‑world situations
What we can offer you
Investment in your development
Interesting and diverse projects
Leaders you can count on, guided by our Leadership Principles
Be valued for the unique person you are
Never be short of inspiration from colleagues, clients, and projects
The long‑term thinking of a foundation‑owned company
Generous Paid Time Off
Excellent health and retirement benefits
Salary Transparency
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $114,000 - $150,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Work at the heart of sustainable change
Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.
Where People Flourish
Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward‑thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests.
Ready to join us?
Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full‑time basis. No sponsorship is available for this position.
All your information will be kept confidential according to EEO guidelines.
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$114k-150k yearly 3d ago
Apple Pay eCommerce Merchant Specialist
Apple Inc. 4.8
Austin, TX job
Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it's an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App). The Apple Pay team help merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple's iOS platform and payment features.
This is a highly cross functional role that will build rapport through collaborative and engaging communication with external partners (merchants u0026 strategic partners), as well as internal partners within WPC organization (Business Development, Product and Operations teams just to name a few).
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Excellent communication skills via various mode of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles. Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting Excellent problem solving skills with the ability to manage through ambiguities with attention to details High English proficiency required (reading, writing and speaking) Bachelor degree or 3-5 years of sales or business development experience Solid understanding of Retail/e-commerce and/or Payment industries a plus
$112k-156k yearly est. 8d ago
Senior Power Module Design Engineer - San Jose
Analog Devices, Inc. 4.6
San Jose, CA job
A global semiconductor company in San Jose is seeking a Principal Power Module Design Engineer. This role involves new product development in power electronics, requiring at least a master's or Ph.D. in Power Electronics and 5+ years of experience in related design. Applicants should possess strong skills in switching power converter design and analog circuit design. The position offers competitive compensation, a collaborative environment, and opportunities for professional growth.
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$96k-127k yearly est. 1d ago
OT Channel Partnerships Marketing Director
Fortinet, Inc. 4.8
Sunnyvale, CA job
A leading cybersecurity company is seeking an OT Channel Marketing [Director/Manager/Representative] to manage co-marketing programs and partner engagement activities. This role requires strong organizational skills, 8-10 years of marketing experience in Operational Technology, and proficiency in tools like Microsoft Excel. The candidate will be responsible for overseeing events, campaigns, and strategic planning to drive revenue growth. Competitive salary range is $180,000 - $290,000, and employees enjoy a variety of benefits, including insurance and paid holidays.
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$180k-290k yearly 3d ago
Senior Embedded SW Engineer - Edge Compute & DSP
Analog Devices, Inc. 4.6
Boston, MA job
A leading semiconductor company in Boston is seeking a Senior Embedded SW Engineer to design embedded software for edge computing systems. You will work with system architects and algorithm designers to build cutting-edge data collection systems, requiring strong C/C++ skills and collaboration. Applicants must have an MSEE or MSCS degree and experience in embedded systems. Competitive salary and benefits are offered.
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$87k-111k yearly est. 4d ago
Premium Guest Services Representative Full Time (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $21.25 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Provide premium customer service to all customers
Register customers and verify their access to club(s) and/or lounge(s)
Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)
Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All
Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)
Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs
Issue customer tickets (e.g., day of departure, reissues, future tickets)
Cancel passenger reservations, as requested
Place customers on priority lists (e.g., upgrades, standby)
Provide timely resolution of customers' travel issues
Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed
Document customer issues in the passenger name record (PNR)
Perform club enrollment or sales activities (e.g., Admiral's Club, credit card memberships)
Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)
Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals
Assist customers with their baggage, as needed
Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)
Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times
Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)
Assist customers with technology provided in the club(s) and/or lounge(s)
Reserve conference rooms (e.g., 1 hour) for same-day travel requests
Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)
Complete open or close procedures for club(s) and/or lounge(s)
Address escalated customer issues or concerns
Conduct liquor inventory audit with beverage business partner (at some airports)
Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports)
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays
Complete job-relevant trainings
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Adhere to government regulations (e.g., DOT, FAA, TSA)
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED
Must be able to read, write, fluently speak and understand the English language
Bilingual language skills required in some locations
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality
Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service
Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact
Service-oriented and self-motivated with a high level of professionalism
Able to attend training classes in Dallas/Fort Worth, Texas
Prior customer hospitality experience strongly preferred
Maintain a well-groomed and professional appearance
Excellent communication skills
Prior travel industry experience preferred
PC experience preferred
Strong organizational and administrative skills required
Ability to work irregular and/or extended hours, including weekends and holidays
Must report to work on a regular and timely basis
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$21.3 hourly 3d ago
Staff ML Engineer - AI-Powered Observability Platform
Cisco Systems 4.8
San Jose, CA job
A global technology company is looking for a seasoned software engineer to enhance AI capabilities within their observability platform. Candidates should have a strong background in AI/ML systems, cloud computing, and robust technical leadership. This role is pivotal in driving innovation in data analysis and delivering scalable solutions. The ideal candidate will thrive in an agile environment and provide mentorship to junior engineers. Enjoy competitive salaries and benefits while contributing to impactful technology solutions.
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$151k-191k yearly est. 3d ago
Manager Manufacturing Systems Engineering 3
Northrop Grumman Corp. (Au 4.7
San Diego, CA job
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems has an opening for a Manager Manufacturing Systems Engineering 3
This leadership role is located in Palmdale, CA but can be located in San Diego, CA or El Segundo, CA with travel expectations.
The Manager Manufacturing Systems Engineering 3 will have the responsibility of providing organizational and technical leadership and direction across the Autonomous Collaborative Platform (ACP) portfolio. This position involves leading production approaches for intelligent manufacturing, flexible facilities, and low‑cost high‑rate manufacturing, which will include the following responsibilities:
Key Responsibilities
Drive the evolution of production facilities with integrated digital thread, artificial intelligence, automation, and flexible configurations.
Lead evaluation and implementation of enabling production technologies, including but not limited to composites fabrication, assembly, automation, inspection, direct part manufacturing, LO technologies, as well as digital capabilities.
Work with consultants, strategic partners, universities and technical consortiums to evaluate developing technologies/approaches for manufacturing air vehicles affordably and in high quantity.
Provide guidance regarding design concepts, TRL/MRL maturity, and specification requirements to best utilize resources and develop affordable manufacturing solutions.
Collaborate with all ACP teams to influence product definition and assembly strategy implementing Design for Manufacturing, or “designing what we build.” Includes pushing for additive manufacturing, unitized composites, other emerging lower cost processes.
Solve technical challenges with creative solutions in fast‑paced, resource‑limited manufacturing environments.
Develop and refine manufacturing strategies for low‑cost high‑rate production for air vehicles, with a critical focus on safety, efficiency, cost, and quality at scale.
Understand and integrate novel tooling, fabrication, and assembly solutions for production. Champion modular, flexible tooling and lean, highly repeatable or adaptable production processes.
Design production layouts/production factory to support flexible cell‑based or continuous flow manufacturing. Collaborate with other emerging programs to evaluate multiple ACP product line potentially mixed with other product lines.
Create detailed ramp‑up plans including labor, equipment, facilities, and supplier readiness. Develop full understanding of capital investment requirements and timing.
Develop manufacturing processes and digital strategies that provide detailed intuitive work instructions to mechanics in their work environment, reducing needs for training and ability to rapidly respond to production surge requirements. Develop hiring, staffing and training plan associated with the new techniques and integrate within operations functions and locations.
Establish and lead a strategic vision for scalable, cost‑effective production aligned with business goals for rapid implementation. Develop comprehensive production solutions encompassing business development, digital thread, and data. Evaluate alternatives, create and execute roadmaps, and conduct gap analyses.
Champion deployment and adoption of low‑cost high‑rate manufacturing across global production, engineering, and operations teams.
Monitor industry trends, competitor advancements, and global manufacturing capabilities to build and maintain technological and cost advantage.
We offer flexible work arrangements, 9/80 work schedule with every other Friday off, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self‑motivated, proactive, and goal‑oriented people to help us grow our services and become even better at what we do.
Our leaders at Northrop Grumman live our values daily and encourage our teams to do the same.
We do the right thing:
Upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team.
We do what we promise:
Holding yourself and others accountable to meet predictable and balanced results.
We commit to shared success:
Operating as OneNG and removing barriers for our teams.
We pioneer:
Setting a vision that shapes the future and inspires others.
Basic Qualifications
Must have a Bachelor's Degree (STEM) AND 8 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production OR a Master's Degree (STEM) AND 6 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production.
Minimum 6 years of experience leading the performance of tasks on schedule, at cost and achieving all requirements as either a project lead, integrated program team lead or manufacturing manager.
Minimum 6 years of demonstrated success leading teams and/or organizations to achieve goals.
Must have an active DoD Secret security clearance (US Citizenship required) as well as the ability to obtain and maintain Program Special Access.
Ability to travel 20‑35% of the time.
Preferred Qualifications
Experience working with Integrated Product Teams (IPTs), cross‑functional stakeholders, and various customers such as Air Force and Navy.
Prior experience operating in a dynamic environment of early development, low‑rate initial production and transition to high delivery rates.
Prior experience working in low‑cost high‑rate manufacturing environments, whether automotive or aerospace, is highly desired.
Proposal experience, and experience in other early phases of program lifecycle.
Strong background in technology research portfolio management and demonstrated advancement of TRL / MRL and familiarity with DoD MRL Deskbook and Manufacturing Readiness Assessment (MRA) process.
Excellent risk identification and mitigation skillsets in the development of aerospace technologies.
Experience in “Design for Manufacturing” methodologies.
Experience developing flexible factories and driving rapid technology implementation.
Experience developing and deploying artificial intelligence tools for production environments.
Experience developing and deploying digital thread/twin, or other data integration and prescriptive tools.
Experience developing and deploying automation.
Experience with composites unitization, bonded composite assemblies and determinant assembly techniques.
Primary Level Salary Range
$187,000.00 - $280,600.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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$187k-280.6k yearly 2d ago
Senior Environmental Consulting Principal & Growth Leader
Ramboll Group A/S 4.6
San Diego, CA job
An environmental consulting firm based in San Diego seeks a Principal with strong Environmental Consulting and Business Development skills. Ideal candidates will have at least 15 years of experience, a relevant engineering or environmental science degree, and a successful business development track record. This role focuses on managing projects and client relationships, and delivering innovative solutions for environmental issues. Generous benefits and opportunities for personal growth are offered.
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$98k-142k yearly est. 2d ago
Duty Manager, Airport Customer Operations (Chicago, IL, US)
American Airlines 4.5
Chicago, IL job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
You will be a leader in one of our largest hub operations
Responsible for the efficient use of resources to ensure operational performance. Ensure observance of all company and departmental procedures, including safety and security.
This job is a member of the Hubs & Gateways Team within the Customer Experience Division.
The pay range for this role is $69,000 to $97,000, taking into account the qualifications and experience of the selected candidate.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Lead and develop a team of leaders responsible for planning and executing assignments through technology such as GSRealTime
Manage multiple software programs simultaneously to quickly analyze the operation and determine best course of action throughout the day
Solve complex staffing situations to mitigate risks and drive results
Lead and collaborate with Admin and Operations leaders to ensure resources are planned and applied where they are most needed
Think strategically, develop reports and identify opportunities to improve processes to drive performance
Communicate procedural changes to Customer Service Managers and other team members
Ensures compliance and accountability follow through, and support as an escalation point
Guide the development of Customer Service Managers
Identify trends and team member developmental opportunities; design and implement methods to increase/improve performance
Assist with Customer Service Manager interviews and selections
Solicit ideas and/or feedback from team members and accept accountability for follow-through
Foster positive relationships, drive engagement, and collaboration between allocators and frontline, as well as across departments
Conduct grievance hearings and serve as a grievance hearing officer as necessary
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED equivalency
3 years airline supervisory experience
3 years airline operations experience
Preferred Qualifications- Education & Prior Job Experience
* N/A
Skills, Licenses & Certifications
Self motivated and detail oriented team player
Excellent interpersonal skills
Ability to perform in a fast paced environment while maintaining a professional and effective approach in stressful situations
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$27k-38k yearly est. 4d ago
Staff ML Engineer: Large-Scale NLP & GenAI Systems
Apple Inc. 4.8
Cupertino, CA job
A leading technology company in Cupertino seeks a Machine Learning Engineer to convert high-level goals into measurable requirements. You'll collaborate with diverse teams to implement AI technologies, requiring strong skills in NLP and programming. Applicants should have 5+ years of experience in machine learning and familiarity with cloud platforms. The company provides competitive compensation and benefits including comprehensive health coverage and stock options.
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$142k-183k yearly est. 2d ago
Global Brand Marketing Manager - The Sims
Electronic Arts 4.8
Redwood City, CA job
Los Angeles - Del Rey
United States of America
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.
We're looking for a Brand Marketing Manager to come and join The Sims team! This is a pivotal marketing role supporting the development of innovative, impactful global go-to-market campaigns for The Sims, from initial GTM strategy to final marketing execution and live service marketing.
We're excited to add a marketing leader to the team who has conviction, champions brave marketing & creative work and can confidently lead a cross-functional team.
The Brand Marketing team are the leaders of integrated campaign planning and execution and are responsible for taking our brand, products and experiences to market.
Responsibilities
Support the development of go-to-market strategy and multi‑channel, global marketing execution for The Sims
Architect high‑impact marketing campaigns and create high‑quality marketing assets that drive outstanding reach and engagement
Author beat briefs, track beat readiness and partner with cross‑functional global and regional marketing teams to activate campaign beats
Apply player, market and product insights, along with business objectives and strategies, to define go‑to‑market approach, tactics and KPIs
Set marketing KPIs that span acquisition, engagement, retention and evangelism
Connect marketing with product and business deliverables, track and interpret campaign performance data and translate into actions
Inspire a cross‑functional team of marketers with a shared purpose to achieve and learn from campaign activations, partnering with them to create integrated plans from strategy through to execution, delivering on campaign goals
Partner with Marcom and Creative to build inspiring and effective marketing content and creative
Partner with your regional counterparts to ensure the way we bring our games to market honors our global strategy and brand
Ensure cohesive collaboration among the marketing team with key stakeholders, establishing communication touchpoints on a weekly, monthly, and quarterly basis
Create budget allocation and manage the deployment of annual franchise marketing budgets, informing optimization of investments throughout the year according to campaign and channel performance
Inform fiscal year budget allocations, update budget documents for quarterly estimates and drive monthly budget review meetings with stakeholders
Qualifications
5+ years of cumulative experience in brand marketing
At least one year of experience leading global marketing teams at a senior level
Passion for entertainment - from movies, series, live events to games
Experience working in a matrixed, cross‑functional team environment
Ability to galvanize and influence stakeholders across disciplines, at all levels
Pay Transparency - North America Compensation and Benefits
In the US, we offer a package of benefits including 3 weeks paid time off (to start), 80 hours sick time, 16 paid company holidays, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance and a 401(k). Certain roles may also be eligible for bonus and equity. Pay is just one part of the overall compensation at EA.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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$98k-143k yearly est. 1d ago
MEP Project Engineer
G&E Partners 4.8
Miami, FL job
MEP Project Engineer - High-Rise Construction (Miami, FL)
G&E Partners is partnered with a leading high-rise General Contractor in Miami that is actively expanding its project teams due to a strong pipeline of luxury residential and mixed-use tower projects.
This is a fully on-site role supporting complex, multi-story builds and offers long-term career progression within a growing Florida operation.
Responsibilities
Support MEP scopes across all phases of high-rise construction
Coordinate with mechanical, electrical, plumbing, and fire protection subcontractors
Review submittals, RFIs, shop drawings, and MEP schedules
Track procurement and long-lead equipment (switchgear, generators, chillers, etc.)
Assist with inspections, testing, and commissioning activities
Work closely with Project Managers, Superintendents, and BIM/VDC teams
Maintain documentation and ensure compliance with contract requirements
Requirements
1-5+ years of experience in construction, ideally with a GC or large MEP subcontractor
Exposure to high-rise, multifamily, hospitality, or large commercial projects preferred
Strong understanding of mechanical, electrical, and plumbing systems
Degree in Construction Management, Engineering, or related field preferred
Comfortable working fully on-site in Miami
Why Join
Career-defining high-rise projects (30+ to 100+ stories)
Strong project backlog and long-term stability
Clear path into MEP Project Management
Competitive salary, bonus, and full benefits package
A leading financial technology company in Chicago is seeking a Payment Performance leader to enhance payment strategies and user adoption. This role involves developing and leading a team of strategists while improving the quality of Stripe's payment products. Ideal candidates should have over 15 years of experience in payments, showcasing strong analytical and leadership skills in a fast-paced environment. Competitive compensation and benefits are offered, including equity and wellness stipends.
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$110k-148k yearly est. 5d ago
Managing Consultant - Utility Business Transformation
Clear Path Utility Solutions, LLC 4.6
Walnut Creek, CA job
Job Title: Managing Consultant, Business Transformation
Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.
Position Overview
Celerity Consulting Group's Business Integration Services (BIS) team is an integral part of our Utility Technology Consulting practice, helping regulated utilities bridge the gap between people, processes, technology, and data. We deliver program strategy, business systems integration, technology system consulting, and data management that optimize utility operations across asset and work management, mobile applications, ERP environments, governance/risk/compliance, and cloud data platforms.
We are hiring a Managing Consultant with 10+ years of consulting experience to lead client delivery and contribute to practice growth. This role blends hands‑on project leadership with practice enablement: shaping SOWs and RFP responses, building GTM assets, developing delivery methodologies, mentoring and managing consultants, and ensuring high‑quality outcomes across BIS engagements.
Key Responsibilities
Client Delivery and Project Leadership
Lead end‑to‑end delivery across BIS service lines: Program Strategy, Business Systems Integration, Technology System Consulting, and Data Management.
Translate client goals into clear objectives, scope, timelines, risk mitigation plans, and measurable performance metrics; govern execution to plan.
Drive work‑management process improvements, technology deployment strategies, and organizational change management with a focus on adoption and outcomes.
Oversee technology assessments and decision frameworks, ERP/EAM evaluations, and audits/benchmarking; guide mobile/web app solutioning with engineering partners.
Lead data‑focused initiatives: analysis/cleanup, digitization, classification/modeling, integration/deployment, and archiving strategy.
Practice Development and Methodology
Develop BIS delivery playbooks, templates, and standards for discovery, solution design, change management, testing, cutover, and post‑implementation support.
Codify decision frameworks, system/process workflows, and continuous improvement methods aligned to Celerity's utility expertise.
Establish governance mechanisms and GRC alignment for complex, multi‑stakeholder programs.
Assist with candidate interviews and provide directional guidance and assessment/alignment analysis to the role.
RFPs, SOWs, and GTM Materials
Own and contribute to RFP responses: solution approach, delivery methodology, resourcing, assumptions, and pricing in partnership with sales/finance.
Create GTM assets, including capability decks, case studies, solution one‑pagers, and thought leadership aligned to BIS offerings and utility market needs.
Support pursuits by running discovery workshops, building roadmaps, and presenting to executive stakeholders.
Portfolio, Financials, and Quality
Manage a small portfolio of engagements; track scope, margin, staffing, risks, and dependencies; institute remediation plans proactively.
Ensure quality assurance through stage‑gates, peer reviews, and metrics‑based performance reporting.
People Leadership and Talent Development
Manage, coach, and grow consultants and analysts; drive skills development across integration, data, OCM, and utility domain knowledge.
Participate in hiring and onboarding; define role expectations, career paths, and performance feedback rhythms.
Stakeholder and Change Leadership
Serve as a trusted advisor to client sponsors and cross‑functional leaders; facilitate alignment across IT, operations, and field teams.
Design and execute change management plans, training, and communications to drive adoption and measurable behavior change.
Thought Leadership and Market Sensing
Monitor utility industry trends, regulatory dynamics, and platform ecosystems; translate insights into service offerings and GTM messaging.
Represent Celerity at industry events and forums; contribute to blogs/webinars on work/asset management, mobility, ERP/EAM, data modernization, and GRC.
Educational Qualifications
Bachelor's degree required; advanced degree in Engineering, Information Systems, or Business is a plus.
Advanced degree (MBA or Master's) is preferred.
Required Qualifications and Skills
10+ years in consulting with 4-6+ years in a managing/lead role driving multi‑workstream programs or complex systems integration.
Demonstrated expertise across business transformation domains with working knowledge of the others.
Program Strategy: objectives/scope definition, needs assessments, change management, risk mitigation, project plans/timelines, performance metrics, post‑implementation support.
Business Systems Integration: work‑management process improvements, technology deployment strategy, implementation/support, OCM, GRC.
Technology System Consulting: ERP/EAM assessments, technology audits/benchmarking, decision frameworks, system/process workflows, field service solution implementations, mobile/web app development.
Data Management: data analysis/cleanup, digitization, classification/modeling, data integration/solution deployment, data archiving strategies; familiarity with cloud data platforms.
Proven success crafting RFP responses and SOWs, including solution design, estimation, staffing models, and commercial terms; strong proposal storytelling.
Strong GTM enablement: creation of pitch materials, case studies, and executive‑ready content; confident presenter to VP/CXO audiences.
Solid grasp of enterprise platforms and integrations (e.g., EAM/ERP, work/order management, mobility solutions, cloud services) and related implementation lifecycles.
Delivery excellence: project/portfolio governance, risk and issue management, financial oversight (margin, utilization), and quality assurance.
Organizational change leadership: stakeholder mapping, communications, training, adoption metrics.
People management: coaching, performance management, resource planning, and building high‑performing teams.
Exceptional communication, facilitation, and executive presence; ability to influence and align diverse stakeholder groups.
Structured problem solving and data‑driven decision‑making; proficiency with Project Management and collaboration tools.
Preferred Qualifications
Utility sector depth: multi‑commodity and regulated utility experience; familiarity with field operations, asset and work management, and compliance‑driven environments.
Experience leading mobility strategy and custom mobile app deployments; comfort guiding “buy vs. build” decisions.
GRC exposure in technology programs; understanding of governance structures for large transformations.
Prior responsibility for practice build activities: service catalog definition, playbooks, hiring plans, training, and community‑building.
Certifications: PMP/PMI‑ACP, Prosci/Change Management, ITIL, SAFe/Agile, and relevant ERP/EAM platform certifications.
Salary
Salary: $150,000.00 - $160,000 Annually DOE
The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role.
In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee Welfare and Development
We are proud to offer a comprehensive health and welfare benefit package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Peace of Mind
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Work/Life Balance
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Schedules
Additional Perks
Employee Referral Program
Professional Development
Charitable Contribution Match
Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: ********************************
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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$150k-160k yearly 5d ago
FPGA Build & Regression Validation Lead
Advanced Micro Devices 4.9
San Jose, CA job
A leading technology company located in San Jose is seeking an engineer specialized in FPGA build flows and software automation. The candidate will own FPGA compile/build processes, develop robust regression pipelines, and ensure quality throughout the design and validation phases. An ideal candidate will possess strong experience in toolchain validation and collaboration across teams. This position offers an innovative environment focused on advancing technology and collaboration within a diverse team.
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$105k-142k yearly est. 4d ago
Consultant Network & Security
Thales Group 4.5
Palo Alto, CA job
Consultant Network & Security page is loaded## Consultant Network & Securityremote type: Hybrid or Remotelocations: Contern\_EXCtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0287400Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d'interactions numériques qu'ils établissent avec les utilisateurs. L'Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu'aux gouvernements de vérifier des identités, et de protéger les données afin qu'elles restent sûres.**Tasks and responsibilities*** Act as the dedicated technical advisor towards the customer in the limit of the scope of skills of the consultant* Gather technical needs from customer and propose the most adapted solutions to customer* Define architecture and participate to conception of technical solutions* Realize advisory and expertize missions* Support Account Managers during the presales phase of writing offers to customers such as “Proof of Concept” realization, writing Statements of Work, technical solutions presentations, preparation of technical aspects for all call for tenders* Implement and support operational teams during rollout phases* Manage and ensure engagement on deliverables in due time in the limit of the scope of skills of the consultant* Maintain updated general skills on network security (best practices, protocols, security fundamentals, risks identification, methodology etc.)* Technical skills to maintain updated (certifications / self-training / trainings to follow) further to the Personal targets defined* Skills, tailor made trainings and knowledge transfer towards customers* Skills, tailor made trainings and knowledge transfer towards team mates (to ensure coverage in case of absence)* Coaching junior consultants in order to make them grow up in terms of soft and technical skills* Coaching trainees (manage and follow up of the whole internship of the trainees)* Creativity in problem solving on a constant basis in day to day tasks and in exceptional tasks (such as incidents) in the limit of the scope of skills of the consultant* Detect and evaluate level of importance of any crisis situation* Escalate any crisis situation (previously detected and evaluated by the junior consultant himself) to confirmed and senior peers when necessary* Reporting and documentation (French and English)* Act the role of Back-Up for 1rst/2nd line support Engineer* Act the role of 3rd line for the SOD in the limit of the scope of skills of the consultant**Prerequisite**Expertise in one or more of the following areas:* Firewalls,* Web and Database Application firewalls,* Protection systems against unknown threats (Sandboxing* Messaging Security,* Strong authentication and SAML identity federation, OpenID Connect, …* Encryption (IPSEC VPN, data encryption, …),* Hardware Security Module (HSM),* More specifically, you are familiar with the technologies of the following manufacturers,* Firewalls: Checkpoint, Palo Alto Networks, Fortinet,* Web Proxy: Bluecoat ProxySG, McAfee Web Gateway R,* Load Balancing / WAFF: F5, Netscaler, DenyAll, Imperva,* Email Security: Cisco, TrendMicro, Trustwave,* Strong authentication: RSA, Gemalto, RCDevs,* HSM: Gemalto, Thales,* Sandboxing: BlueCoat MAA, TrendMicro,* Identity Federation: Microsoft ADFS, auth0, okta.**Security*** In-depth knowledge of IT security practices, including identity and access management, vulnerability management, network and operating system security, and application security* Competence in cryptography and data security* Knowledge of information security standards and regulations* Experience in detecting and responding to information security incidents, including compliance management and conducting information security audits**Back-up**Other Senior consultants / Practice Leader/ Team LeaderThales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !remote type: Hybrid or Remotelocations: Contern\_EXCtime type: Full timeposted on: Posted 30+ Days Ago
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$104k-138k yearly est. 5d ago
Revenue Enablement Director - SaaS Growth & Strategy
Validity 4.5
Boston, MA job
A growing SaaS company in Boston is looking for a Revenue Enablement Director/Senior Manager to drive improvements in sales performance and commercial effectiveness. You will lead the enablement function, manage operations, and collaborate with C-suite leaders to align strategies with revenue goals. The ideal candidate has over 11 years of experience in SaaS environments and a strong track record in team leadership and strategic planning, working in a hybrid office setting three days a week.
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