HCR Home Care jobs in Rochester, NY - 23 jobs

Role and Responsibilities Responsible for all activities related to order compliance and management of physician data in system(s); this position assures optimal regulatory compliance. Essential Functions Monitor orders which are in Mosai exception folder and perform necessary follow-up. Assist Medical Records staff as needed with indexing of orders. Provide education and support to MR staff as it pertains to Mosai orders indexing, to ensure timely and appropriate follow-up. Review orders to ensure compliance and follows-up on issues identified until resolved, including but not limited to missing or wrong level signatures, incorrect address, missing dates, etc. Communicate with clinical field staff and supervisors as needed regarding assistance needed to resolve orders issues. Notify clinical staff of any changes MDs have made to orders which could possibly affect the patient's care. Monitor orders approaching 30-day compliance and perform necessary follow-up. Document all actions taken to ensure compliance with internal polices and DOH regulations. Update MD preference list, which includes MD Special requests, and ensure orders are in accordance with this list. Verify physician credentials including: licensing, NPI, PECOS, OPRA, and OMIG/OIG/GSA sanctions, for new MDs. Verify MD licensure monthly, including researching any expiration and other issues identified, and Update system accordingly. Monitor and maintain add/change physician workflow, including: physician adds, physician demographics, as well as changes in corresponding orders as needed. Monitor and maintain add/change facility workflow, including facility additions and changes in facility addresses. Mail, track, and file signature attestation letters for new MDs. Perform audit of MD signatures per Corporate Compliance workplan. Communicate regularly with manager to ensure maximum compliance with orders for optimal regulatory compliance. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Associate's degree required. Qualifications and Requirements In lieu of degree, at least 2 years experience with Medical Records in a health care setting with a full understanding of Medical Records Specialist role. Knowledgeable in medical order compliance. Demonstrated ability to apply critical thinking related to order compliance. Work Environment The Provider Compliance Specialist is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Provider Compliance Specialist. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

We are looking for caregivers that are interested in learning and growing their skills within the senior care industry. Our Companion Caregivers are not only reliable, dependable and honest, but also compassionate and caring. RESPONSIBILITIES Providing companionship and conversation Assisting with personal care tasks such as bathing, grooming, dressing, bathroom needs, and feeding Performing light housekeeping tasks such as laundry and linen changing Laying out clothes and assisting with dressing Planning and preparing meals Providing medication reminders Providing transportation to and from appointments Helping family members learn safe care techniques QUALIFICATIONS Ability to treat clients with dignity and respect Ability to interpret the client's provided plan of care Valid driver's license and transportation Ability to be flexible and adapt to new situations Tolerance to small pets (i.e. dogs and/or cats) Must be able to be reached via phone or email for shift schedules, client updates and/or emergencies Able to lift a minimum of 25 lbs Prior experience with dementia patients and senior care, a plus! WHY JOIN THE INDUSTRY? Health benefits available Competitive compensation Flexible scheduling Training and support for our caregivers Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Job Description Job Title: Service Technician The Service Technician is responsible for installing, maintaining, and repairing equipment or systems to ensure optimal performance and customer satisfaction. This role involves troubleshooting issues on-site or remotely, providing technical support, and ensuring all work meets company standards and safety regulations. The ideal candidate is hands-on, detail-oriented, and committed to delivering high-quality service. This position requires effective communication skills and the ability to work independently or as part of a team in a fast-paced environment. Key Responsibilities: Perform service and warranty work in the field. Manage standard work for daily proficiency and effectiveness. Inspect Installation. Overall responsibility for quality and cost-effective installations. Develop high level efficiencies and effectively close out business. Monitor installers quality of work in field. Build relationships in the field. Participate in management staff meetings to communicate and receive information. Manage delivery schedule in coordination with the general contractors. Drive to customer sites to manage the installation from installation to completion. Other duties as assigned. Must be able to lift and move up to 50 pounds. Qualifications: Extensive Bathroom experience Extensive plumbing experience Results-oriented. Strong problem-solving skills. Ability to manage process. Action-oriented. Effective communication skills. Ability to work in a fast-paced, high-growth, and rapidly changing environment. Ability to read project plans and drawings. Excellent oral and written communication and organizational skills. What We Offer: Competitive salary! Opportunities for professional development and career advancement. A supportive and inclusive work environment. Benefits: Health Coverage: Medical, Dental, and Vision Insurance. Pet Insurance: Available with enrollment in medical coverage. Employee Assistance Program (EAP): Support for personal and professional challenges. Paid Time Off (PTO): Generous paid time off and holidays. Life Insurance: Coverage for employees, spouse, and children. Disability Coverage: Short-Term Disability (STD) & Long-Term Disability (LTD). Company-Paid Life Insurance: Term Life/AD&D insurance ($25,000). Employee Discounts: Discounts on travel, services, and products. Wellness Programs: Support for your physical and mental well-being. Professional Development: Opportunities for career growth and skill development.

Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we've been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We're a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As a Home Care Coordinator based in the hospital, you'll serve as the vital link between acute care teams, patients, and home health services - ensuring continuity of care and reducing readmissions through proactive planning and compassionate communication. What You'll Do You will collaborate with physicians, discharge planners, and hospital staff to identify patients who would benefit from home care and coordinate their safe transition home. You will meet with patients and families to assess needs, answer questions, and develop individualized care plans that support recovery and independence. You will manage the referral process, ensuring timely communication, accurate documentation in Home Care HomeBase (HCHB), and seamless coordination across disciplines. You will educate hospital staff and physicians about HCR's programs and specialty services to strengthen partnerships and improve patient outcomes. You will advocate for patients, ensuring they receive the right care, at the right time, in the right setting. What You Bring You have a current, valid RN or PT license issued by the New York State Department of Education. You have a minimum of two years of experience in community health, home care, or hospital discharge coordination. You possess excellent communication and interpersonal skills with a patient-centered mindset. You have a strong understanding of home care eligibility and reimbursement processes. You are commitment to teamwork, accuracy, and quality outcomes. Why Choose HCR Home Care We are a mission-driven organization built on People-First values. We offer competitive pay, mileage reimbursement, and a full benefits package. You will have a great work life balance and ongoing professional growth opportunities. You will work with supportive, collaborative leadership that values your clinical judgment. You will have the opportunity to make a measurable impact every day - where patient care truly meets heart. Work Environment Hospital-based role supporting the transition from acute care to home. Classified as light work (occasional lifting up to 20 lbs). Involves regular sitting, walking, and interaction with hospital staff and patients. Be the connection between hospital and home. Join HCR Home Care and help patients take the next step toward recovery with dignity, safety, and confidence. Apply today and make a difference. EOE/AA Minority / Female / Disability / Veteran #ZR

Role and Responsibilities The Special Teams Home Health Aide position for HCR Home Care requires the employee to be available during their designated shift as the agency needs to support needs of the on-call team (cover vacant cases), congregate team (facility-based), Private Pay Team or the Certified Home Health Agency (CHHA) team (shorter cases, more travel, more specialized care), with a minimum required availability of 16 hours per month on the weekends. Essential Functions Expected to be available during their designated shift as the agency needs, and will accept all assignments made to them during those times. Must be available for cases with cats/dogs and smoking, and willing to work with all types of clients. Arrival/Departure times are mandatory within the hours specified above. Any deviations from the schedule will be arranged with the Aide Supervisor and the Aide Services Coordinator. Receive specialized training in topics such as NHTDW, Companion Care, Memory Care and Palliative Care. Exercise a high level of professionalism, confidentiality, compassion and empathy when caring for clients. Availability for on-call Aides must include 24-hour Cases and will follow the 24-hour case policy. Adhere to all essential functions as required of an HHA: Provide health-related services as outlined in the plan of care, authorized by a physician and established by a registered nurse or licensed therapist, under the direction of the Aide Matrix established by the NYS Department of Health. Provide assistance with personal hygiene, housekeeping and/or other related supportive tasks to a client with health care needs in his/her home. Immediately report changes in client's condition to supervising professional. Complete and submit necessary documentation including charting tasks and observations on android device. Attend ongoing in-service programs in a timely manner to maintain certification. Ensure the safety of the client, client's family and/or the employee. Maintain HIPAA. Provide one's own transportation to and from assignments, and arrive promptly to all assigned HCR work locations. Commit to be available for work and accept assignments when offered. Be able to speak and write in English, in order to follow the plan of care, and to communicate effectively with client and interdisciplinary team. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements High school diploma required. Qualifications and Requirements HHA certification in good-standing, according to NYS regulations. Must be mature and able to deal effectively with the job and its demands. Must be respectful of the client's rights, and treat a client and his/her belongings with dignity and respect. Have a sympathetic attitude towards the care of the sick and disabled. Availability requirements are 40 hours per week for Full-time Currently have and maintain an active/valid driver's license. Must have reliable transportation. Must have a working phone and will communicate DAILY with the ASC. Work Environment The Special Teams HHA is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the Special Teams HHA. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Role and Responsibilities A qualified professional, who directs, supervises, evaluates and provides physical therapy services to patients in the home, following physician's orders. Essential Functions Evaluate patient using diagnostic muscle, nerve, joint, and functional ability tests and measures. Prepare an assessment of the patient's condition at the time of the initial evaluation and perform periodic re-evaluations, develop a written problem list and plan of care including types and frequencies of treatment. Recommend modification of plan of care to physician, as needed. Document clinical notes on the date of the visit into medical record and keep all records and summaries up-to-date. Treat patients to address impairments and functional limitations, with a goal of reaching maximum functional independence. Instruct and/or recommend patients and their caregivers in the use of prosthetic, orthotic, and durable medical equipment (canes, walkers, wheelchairs, etc.). Include and educate the patient and caregiver(s) regarding treatment plan and goals. Attend physical therapy staff meetings and in-service presentations. Participate in case conferences. Participate in the development and periodic revision of the physician's Plan of Treatment. Assure appropriate safety practices and maintenance of equipment. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Graduate of an accredited Physical Therapy program. Qualifications and Requirements Current, valid Physical Therapy license issued by NYS Department of Education. One year of practical experience as a licensed physical therapist. Work Environment The Physical Therapist is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the Physical Therapist. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

LPN, Client Relationship Specialist Schedule: Friday, Saturday, Sunday, Monday - 8:30am-5:00pm Who We Are At HCR Home Care, we believe care starts at home-for our patients and our team. For more than 45 years, we've been a trusted partner to hospitals, physicians, and rehabilitation providers across 25 counties in New York State. When patients are ready to transition home, HCR is the name our referral sources rely on for smooth coordination, responsive communication, and exceptional clinical service. Every member of our team plays a vital part in making that happen. As the Client Relationship Specialist, you become the driving force behind those transitions. You'll build strong relationships with community partners, ensure referrals are processed quickly and accurately, and position HCR as the provider of choice for patients needing home care. Working Friday through Monday, 8:30am-5pm, you'll support high-volume referral periods where your expertise has a direct and meaningful impact. What You'll Do • You will build trusted relationships with physicians, hospitals, and rehab partners-helping them confidently choose HCR for their patients' home care needs. • You coordinate and process incoming referrals quickly, accurately, and professionally across multiple service lines throughout New York State. • You will communicate proactively with referral sources and internal teams, ensuring a seamless, customer-focused experience from initial call to service initiation. • You secure the resources patients need by arranging durable medical equipment, oxygen, and other critical services with outside vendors. • You will verify insurance coverage and collaborate with Insurance Specialists to streamline authorizations and reduce delays. • You document clearly, follow all regulatory requirements, and contribute solutions and insights during team and agency meetings. • You maintain expert knowledge of HCR programs and services, positioning yourself as a reliable, go-to resource for referral partners. • You perform other related duties as assigned. What You Bring • You have an LPN Nursing degree. • You hold a current, valid NYS LPN license. • You will demonstrate exceptional customer service, strong communication skills, and confidence interacting with external providers. • You are detail-oriented, efficient, and comfortable working in a fast-moving, high-volume environment. • You will meet or exceed productivity expectations and contribute to department goals with a solutions-driven mindset. • You bring provider relations or referral experience within a healthcare setting. Why Choose HCR • A supportive, team-focused culture that values collaboration and open communication. • Opportunities for professional development, growth, and advancement. • A mission-driven organization committed to exceptional patient-centered care. • Meaningful work where your impact directly shapes the patient experience and strengthens provider partnerships. • Mileage reimbursement and competitive benefits. • More than 45 years of trusted leadership in New York State home care. Work Environment • Office-based role with frequent phone and computer activity. • Regular communication with referral sources, vendors, clinical teams, and internal departments. • Light physical demands typical of an administrative work setting. Physical Requirements The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist LPN. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Role and Responsibilities Provide personal care and supportive services to individuals in the community, in the privacy of their home. Essential Functions Provide health-related services as outlined in the plan of care, authorized by a physician, and established by a registered nurse or licensed therapist, under the direction of the Aide Matrix established by the NYS Department of Health. Provide assistance with personal hygiene, housekeeping and/or other related supportive tasks to a patient with health care needs in his/her home. Immediately report changes in client's condition to supervising professional. Ensure the safety of the client, client's family and/or the employee. Maintain HIPAA. Complete and submit necessary patient documentation including charting tasks and observations on android device. Attend ongoing in-service programs in a timely manner, to maintain certification. All other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements High School diploma or GED preferred. Completion of an approved program of PCA or HHA certification as designated by NYS Department of Health. Qualifications and Requirements Valid Driver's License and reliable transportation. Must have proof of completion (Original HHA or PCA Certificate) of an NYS Dept of Health accredited Training program. ) Must have worked in a certified HHA or PCA capacity within the last 24 months (HCR will verify via the NYS DOH's Home Health Aide Registry). Work Environment The HHA/PCA is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the HHA/PCA. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Role and Responsibilities The Clinical Manager is an RN who supervises a potentially interdisciplinary team of RNs and LPNs to assure appropriate clinical services are provided by the Agency. This person, or similar alternate, is available at all times during operational hours and participates in activities with respect to professional services. Collaborates between departments to facilitate and assure the delivery of high-quality patient care. Essential Functions Supervises the day-to-day clinical operations (including ensuring workflow tasks are completed even during staff absences) and all required patient care is completed including, but not limited to: Review and follow-up on complaint forms and all QI reports. Onsite supervision of clinicians as assigned. Oversee the instruction of the clinical team in providing quality service and maintaining standards, including in-home visits to direct and evaluate patient care. Proactively address operational and clinical practices to prevent patient harm and/or organizational deficiencies or inefficiencies. Ensure that the patient's plan of care is executed as written and reassessed by the appropriate health care professional when there is a significant health status change in the client's condition, at the physician's request, and after hospital discharge. Recommend policies, procedures and/or protocols based upon industry regulations and evidence-based clinical practice standards. Assure that staff perform according to Agency standards as well as legal/regulatory standards. Conduct case conferences (informal, supervisory or interdisciplinary) to discuss client issues, plan of care, and discharge planning, including documentation of such conferences via the Case Conference Coordination Note in the medical record. With the assistance of the Clinical Field Staff Supervisor and Patient Scheduling Coordinator, oversee the delegation of assignments to staff according to licensure, training, and demonstrated skills, as well as the clinical needs of the patient. In collaboration with the HR Department and Regional Director, participate in recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency. Ensure clinical staff members maintain up-to-date credentials and adheres to job responsibilities and productivity requirements by conducting timely, thorough performance reviews annually, and providing more frequent feedback on low performance as needed. Assist in determining appropriate staffing levels and maintain adequate staffing levels to meet patient requirements. Approve weekly schedules and ensure productivity standards are met. Review and approve bi-weekly payroll. Recommend and collaborate on in-service education programs to promote staff development. Take administrative on-call, when required. Maintain nursing knowledge base to be current with accepted community standards and best practices. Participate in community awareness programs as necessary. Understand and effectively interpret operational budgets and respond to negative variances. Create strategies to meet corporate goals, including team objectives that are attainable. Monitor and evaluates effectiveness using measurable criteria. Provision of monthly staff meetings to meet agency communication plan. Adhere to and participate in Agency's mandatory HIPAA/Privacy Program and Employee Compliance Program. Read and adhere to all Agency policies and procedures and follow the Employee Handbook Guidelines. Maintain understanding and effective demonstration of leadership competencies including, but not limited to: 1. People: Build effective teams Manage relationships up, down and to the side Motivate and develop others Build positive work environments 2. Purpose: Respond to organizational mandates Project mission Move strategies to actions by using short-term objectives 3. Process: Manage a change process Manage conflict within the organization Use performance assessments effectively 4. Personal: Develop self-knowledge and awareness Use communication skills interpersonally and publicly Demonstrate courage Maintain resilience Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Bachelor's degree in nursing required. Qualifications and Requirements Valid RN license issued by NYS Department of Education required. Minimum of two years' experience in certified home health care. Medicare home health experience and management experience. Organized, detail-oriented, and possesses effective communication skills both orally and in writing. Understands the delivery of home health care and is able to problem-solve effectively. Capable of prioritizing and handling multiple tasks of critical importance simultaneously. Functions well in an atmosphere of change and interruption. Effective management skills. Must possess a valid NYS driver's license and automobile liability insurance. Must have dependable transportation and able to drive in all types of weather. Work Environment The Clinical Manager is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work: Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Clinical Manager. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR 8:30am - 5pm Mon - Fri 40

Role and Responsibilities Provide personal care and supportive services to individuals in the community, in the privacy of their home. Essential Functions Provide health-related services as outlined in the plan of care, authorized by a physician, and established by a registered nurse or licensed therapist, under the direction of the Aide Matrix established by the NYS Department of Health. Provide assistance with personal hygiene, housekeeping and/or other related supportive tasks to a patient with health care needs in his/her home. Immediately report changes in client's condition to supervising professional. Ensure the safety of the client, client's family and/or the employee. Maintain HIPAA. Complete and submit necessary patient documentation including charting tasks and observations on android device. Attend ongoing in-service programs in a timely manner, to maintain certification. All other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements High School diploma or GED preferred. Completion of an approved program of PCA or HHA certification as designated by NYS Department of Health. Qualifications and Requirements Valid Driver's License and reliable transportation. Must have proof of completion (Original HHA or PCA Certificate) of an NYS Dept of Health accredited Training program. ) Must have worked in a certified HHA or PCA capacity within the last 24 months (HCR will verify via the NYS DOH's Home Health Aide Registry). Work Environment The HHA/PCA is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the HHA/PCA. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description Physical Therapist (Home Care) Who We Are At HCR Home Care, we are committed to delivering compassionate, high-quality care that empowers patients to remain safe, independent, and supported in their homes. We believe in treating the whole person and partnering closely with patients, families, and clinicians to achieve meaningful outcomes. We are currently seeking a Physical Therapist to join our home care team. In this role, you will have the opportunity to make a direct impact by helping patients regain strength, mobility, and confidence in the comfort of their own homes. As a Physical Therapist at HCR, you will provide skilled, patient-centered care while collaborating with physicians and interdisciplinary team members. What You'll Do Evaluate patients using diagnostic muscle, nerve, joint, and functional ability assessments Complete comprehensive initial evaluations and ongoing re-evaluations Develop individualized plans of care, including treatment goals, frequencies, and interventions Recommend modifications to the plan of care to physicians as patient needs change Deliver therapeutic interventions aimed at maximizing functional independence Educate patients and caregivers on treatment plans, goals, and home exercise programs Instruct patients and caregivers on the safe use of prosthetic, orthotic, and durable medical equipment (e.g., canes, walkers, wheelchairs) Document all clinical notes accurately and timely in the medical record Participate in case conferences, staff meetings, and in-service education Contribute to the development and periodic revision of physician Plans of Treatment Ensure adherence to safety standards and proper maintenance of equipment Perform other duties as assigned in support of patient care and team operations What You Bring Graduation from an accredited Physical Therapy program A current, valid Physical Therapy license issued by the New York State Department of Education At least one year of practical experience as a licensed Physical Therapist Strong clinical judgment, documentation, and communication skills A patient-focused mindset with the ability to work independently in the field Why Choose HCR Meaningful, one-on-one patient care in a home-based setting Supportive leadership and collaborative interdisciplinary teams Opportunities for professional growth and continuing education A mission-driven organization focused on quality, compassion, and integrity Work Environment This role involves providing care in patients' homes and requires travel within an assigned service area. You will work independently while remaining closely connected to a supportive clinical and leadership team. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the Physical Therapist. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Role and Responsibilities Provide personal care and supportive services to individuals in the community, in the privacy of their home. Essential Functions Provide health-related services as outlined in the plan of care, authorized by a physician, and established by a registered nurse or licensed therapist, under the direction of the Aide Matrix established by the NYS Department of Health. Provide assistance with personal hygiene, housekeeping and/or other related supportive tasks to a patient with health care needs in his/her home. Immediately report changes in client's condition to supervising professional. Ensure the safety of the client, client's family and/or the employee. Maintain HIPAA. Complete and submit necessary patient documentation including charting tasks and observations on android device. Attend ongoing in-service programs in a timely manner, to maintain certification. All other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements High School diploma or GED preferred. Completion of an approved program of PCA or HHA certification as designated by NYS Department of Health. Qualifications and Requirements Valid Driver's License and reliable transportation. Must have proof of completion (Original HHA or PCA Certificate) of an NYS Dept of Health accredited Training program. ) Must have worked in a certified HHA or PCA capacity within the last 24 months (HCR will verify via the NYS DOH's Home Health Aide Registry). Work Environment The HHA/PCA is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the HHA/PCA. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description LPN, Client Relationship Specialist Schedule: Friday, Saturday, Sunday, Monday - 8:30am-5:00pm Who We Are At HCR Home Care, we believe care starts at home-for our patients and our team. For more than 45 years, we've been a trusted partner to hospitals, physicians, and rehabilitation providers across 25 counties in New York State. When patients are ready to transition home, HCR is the name our referral sources rely on for smooth coordination, responsive communication, and exceptional clinical service. Every member of our team plays a vital part in making that happen. As the Client Relationship Specialist, you become the driving force behind those transitions. You'll build strong relationships with community partners, ensure referrals are processed quickly and accurately, and position HCR as the provider of choice for patients needing home care. Working Friday through Monday, 8:30am-5pm, you'll support high-volume referral periods where your expertise has a direct and meaningful impact. What You'll Do • You will build trusted relationships with physicians, hospitals, and rehab partners-helping them confidently choose HCR for their patients' home care needs. • You coordinate and process incoming referrals quickly, accurately, and professionally across multiple service lines throughout New York State. • You will communicate proactively with referral sources and internal teams, ensuring a seamless, customer-focused experience from initial call to service initiation. • You secure the resources patients need by arranging durable medical equipment, oxygen, and other critical services with outside vendors. • You will verify insurance coverage and collaborate with Insurance Specialists to streamline authorizations and reduce delays. • You document clearly, follow all regulatory requirements, and contribute solutions and insights during team and agency meetings. • You maintain expert knowledge of HCR programs and services, positioning yourself as a reliable, go-to resource for referral partners. • You perform other related duties as assigned. What You Bring • You have an LPN Nursing degree. • You hold a current, valid NYS LPN license. • You will demonstrate exceptional customer service, strong communication skills, and confidence interacting with external providers. • You are detail-oriented, efficient, and comfortable working in a fast-moving, high-volume environment. • You will meet or exceed productivity expectations and contribute to department goals with a solutions-driven mindset. • You bring provider relations or referral experience within a healthcare setting. Why Choose HCR • A supportive, team-focused culture that values collaboration and open communication. • Opportunities for professional development, growth, and advancement. • A mission-driven organization committed to exceptional patient-centered care. • Meaningful work where your impact directly shapes the patient experience and strengthens provider partnerships. • Mileage reimbursement and competitive benefits. • More than 45 years of trusted leadership in New York State home care. Work Environment • Office-based role with frequent phone and computer activity. • Regular communication with referral sources, vendors, clinical teams, and internal departments. • Light physical demands typical of an administrative work setting. Physical Requirements The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist LPN. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing team. Perform these services in accordance with the physician's orders. Essential Functions Provide and coordinate quality patient care, maintain a full caseload, maintain productivity goals with consideration of case mix, and accurate, timely documentation. Responsible to manage each patient's care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer. Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager. Conduct admission and manage care of patient to the agency by: Obtaining a medical history, particularly as it relates to the present condition, from the patient and/or family member(s). Conducting a physical examination of the patient including vital signs, physical assessment, mental status, appetite and type of diet, assessment of ADL, and activity of daily living. Evaluating the patient, family member(s), and home situation to determine what health teaching will be required. Evaluating the patient's environment to determine what assistance will be available from family members in caring for the patient. Evaluating the patient's condition and home situation to determine if the services of a home health aide will be required and the frequency of this service. Interpreting nursing and other services of the agency to patients and families as a part of planning for care. Meeting regulatory requirements and having a comprehensive understanding of various insurances. Practicing accepted nursing standards with regards to infection control. Develop and implement the nursing care plan. Provide skilled nursing care as outlined in the nursing care plan to include the following: Skilled nursing services, treatments and preventive procedures ordered by the physician. Initiating preventive and rehabilitative nursing procedures as appropriate for the patient's care and safety. Observing signs and symptoms and reporting to the physician reactions to treatments, including drugs and changes in the patient's physical or emotional condition. Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home. Oversee the care given by Home Health Aides to assigned patients by: Supervising and evaluating the care given by the Home Health Aide. Applying documentation according to standards of nursing practice. Utilizing computer skills for accurate documentation. Document those services rendered to the patient, note changes in the patient's condition and/or family and home situation, make revisions in the nursing care plan as needed, record supervisory visits conducted with the Home Health Aide, evaluate patient care and progress and close charts of discharged patients. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Associate's degree in nursing required. Bachelor's degree in nursing preferred. Qualifications and Requirements Current, valid RN license issued by NYS Department of Education required. Minimum one year home care experience Knowledge of State and Federal regulations, payer guidelines Must possess the following skills: Excellent communication and critical thinking skills. Flexible and organized. Ability and desire to serve as a role model. Work Environment The RN Case Manager is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the RN Case Manager. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Job Description Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we've been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We're a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As a Home Care Coordinator based in the hospital, you'll serve as the vital link between acute care teams, patients, and home health services - ensuring continuity of care and reducing readmissions through proactive planning and compassionate communication. What You'll Do You will collaborate with physicians, discharge planners, and hospital staff to identify patients who would benefit from home care and coordinate their safe transition home. You will meet with patients and families to assess needs, answer questions, and develop individualized care plans that support recovery and independence. You will manage the referral process, ensuring timely communication, accurate documentation in Home Care HomeBase (HCHB), and seamless coordination across disciplines. You will educate hospital staff and physicians about HCR's programs and specialty services to strengthen partnerships and improve patient outcomes. You will advocate for patients, ensuring they receive the right care, at the right time, in the right setting. What You Bring You have a current, valid RN or PT license issued by the New York State Department of Education. You have a minimum of two years of experience in community health, home care, or hospital discharge coordination. You possess excellent communication and interpersonal skills with a patient-centered mindset. You have a strong understanding of home care eligibility and reimbursement processes. You are commitment to teamwork, accuracy, and quality outcomes. Why Choose HCR Home Care We are a mission-driven organization built on People-First values. We offer competitive pay, mileage reimbursement, and a full benefits package. You will have a great work life balance and ongoing professional growth opportunities. You will work with supportive, collaborative leadership that values your clinical judgment. You will have the opportunity to make a measurable impact every day - where patient care truly meets heart. Work Environment Hospital-based role supporting the transition from acute care to home. Classified as light work (occasional lifting up to 20 lbs). Involves regular sitting, walking, and interaction with hospital staff and patients. Be the connection between hospital and home. Join HCR Home Care and help patients take the next step toward recovery with dignity, safety, and confidence. Apply today and make a difference. EOE/AA Minority / Female / Disability / Veteran #ZR

Physical Therapist (Home Care) Who We Are At HCR Home Care, we are committed to delivering compassionate, high-quality care that empowers patients to remain safe, independent, and supported in their homes. We believe in treating the whole person and partnering closely with patients, families, and clinicians to achieve meaningful outcomes. We are currently seeking a Physical Therapist to join our home care team. In this role, you will have the opportunity to make a direct impact by helping patients regain strength, mobility, and confidence in the comfort of their own homes. As a Physical Therapist at HCR, you will provide skilled, patient-centered care while collaborating with physicians and interdisciplinary team members. What You'll Do Evaluate patients using diagnostic muscle, nerve, joint, and functional ability assessments Complete comprehensive initial evaluations and ongoing re-evaluations Develop individualized plans of care, including treatment goals, frequencies, and interventions Recommend modifications to the plan of care to physicians as patient needs change Deliver therapeutic interventions aimed at maximizing functional independence Educate patients and caregivers on treatment plans, goals, and home exercise programs Instruct patients and caregivers on the safe use of prosthetic, orthotic, and durable medical equipment (e.g., canes, walkers, wheelchairs) Document all clinical notes accurately and timely in the medical record Participate in case conferences, staff meetings, and in-service education Contribute to the development and periodic revision of physician Plans of Treatment Ensure adherence to safety standards and proper maintenance of equipment Perform other duties as assigned in support of patient care and team operations What You Bring Graduation from an accredited Physical Therapy program A current, valid Physical Therapy license issued by the New York State Department of Education At least one year of practical experience as a licensed Physical Therapist Strong clinical judgment, documentation, and communication skills A patient-focused mindset with the ability to work independently in the field Why Choose HCR Meaningful, one-on-one patient care in a home-based setting Supportive leadership and collaborative interdisciplinary teams Opportunities for professional growth and continuing education A mission-driven organization focused on quality, compassion, and integrity Work Environment This role involves providing care in patients' homes and requires travel within an assigned service area. You will work independently while remaining closely connected to a supportive clinical and leadership team. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the Physical Therapist. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Role and Responsibilities Administer practical nursing care to patients in accordance with physician's orders under the direction and supervision of a Registered Nurse. Essential Functions Under the direct supervision of an RN Case Manager, and within the scope of practice for a Licensed Practical Nurse: Provide health education according to the teaching plan established by the RN. Provide routine LPN nursing care as outlined in the nursing care plan and within the scope of practice for an LPN. Observe signs and symptoms, and report patient's reactions to treatments including drugs and changes in the patient's physical or emotional condition, to the physician and RN Case Manager. Document any services rendered to the patient, changes noted in the patient's condition, and/or family and home situations. Document communication with RN Case Manager and physician. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Associate's degree required. Diploma as a Licensed Practical Nurse from an accredited program. Qualifications and Requirements Current, valid LPN license issued from NYS Department of Education. Experience in home health care preferred. Community health experience preferred. Work Environment The LPN is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the LPN. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing team. Perform these services in accordance with the physician's orders. Essential Functions Provide and coordinate quality patient care, maintain a full caseload, maintain productivity goals with consideration of case mix, and accurate, timely documentation. Responsible to manage each patient's care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer. Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager. Conduct admission and manage care of patient to the agency by: Obtaining a medical history, particularly as it relates to the present condition, from the patient and/or family member(s). Conducting a physical examination of the patient including vital signs, physical assessment, mental status, appetite and type of diet, assessment of ADL, and activity of daily living. Evaluating the patient, family member(s), and home situation to determine what health teaching will be required. Evaluating the patient's environment to determine what assistance will be available from family members in caring for the patient. Evaluating the patient's condition and home situation to determine if the services of a home health aide will be required and the frequency of this service. Interpreting nursing and other services of the agency to patients and families as a part of planning for care. Meeting regulatory requirements and having a comprehensive understanding of various insurances. Practicing accepted nursing standards with regards to infection control. Develop and implement the nursing care plan. Provide skilled nursing care as outlined in the nursing care plan to include the following: Skilled nursing services, treatments and preventive procedures ordered by the physician. Initiating preventive and rehabilitative nursing procedures as appropriate for the patient's care and safety. Observing signs and symptoms and reporting to the physician reactions to treatments, including drugs and changes in the patient's physical or emotional condition. Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home. Oversee the care given by Home Health Aides to assigned patients by: Supervising and evaluating the care given by the Home Health Aide. Applying documentation according to standards of nursing practice. Utilizing computer skills for accurate documentation. Document those services rendered to the patient, note changes in the patient's condition and/or family and home situation, make revisions in the nursing care plan as needed, record supervisory visits conducted with the Home Health Aide, evaluate patient care and progress and close charts of discharged patients. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Associate's degree in Nursing required. Bachelor's degree in Nursing preferred. Qualifications and Requirements Current, valid RN license issued by NYS Department of Education required. Minimum one year home care experience Knowledge of State and Federal regulations, payer guidelines Must possess the following skills: Excellent communication and critical thinking skills. Flexible and organized . Ability and desire to serve as a role model. Work Environment The RN Case Manager is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the RN Case Manager. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Role and Responsibilities Administer practical nursing care to patients in accordance with physician's orders under the direction and supervision of a Registered Nurse. Essential Functions Under the direct supervision of an RN Case Manager, and within the scope of practice for a Licensed Practical Nurse: Provide health education according to the teaching plan established by the RN. Provide routine LPN nursing care as outlined in the nursing care plan and within the scope of practice for an LPN. Observe signs and symptoms and and report patient's reactions to treatments including drugs and changes in the patient's physical or emotional condition, to the physician and RN Case Manager. Document any services rendered to the patient, changes noted in the patient's condition, and/or family and home situations. Document communication with RN Case Manager and physician. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Diploma as a Licensed Practical Nurse from an accredited program. Qualifications and Requirements Current, valid LPN license issued from NYS Department of Education. Experience in home health care preferred. Community health experience preferred. Work Environment The LPN is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as medium work: Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing. Physical Requirements The following is a description of the physical requirements on a daily basis for the LPN. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR