Volunteer Coordinator jobs at HCR ManorCare - 553 jobs
Support Coordinator IV - Wildwood Hospital
Promedica Health System 4.6
Volunteer coordinator job at HCR ManorCare
**Department:** Sports Care **Weekly Hours:** 40 **Status:** Full time **Shift:** Days (United States of America) As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department.
You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage.
In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
**REQUIREMENTS**
+ High school diploma or equivalent
**PREFERRED REQUIREMENTS**
+ Associate's degree or previous experience in business or health care management
+ Mastery in Microsoft Office and related software
+ Knowledge of electronic medical record software's like Epic and other rehab service line applications
**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** .
**Benefits:**
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ****************************
Equal Opportunity Employer/Drug-Free Workplace
$35k-48k yearly est. 43d ago
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Discharge Planner - Social Service Coordinator
Eskenazi Health 4.4
Indianapolis, IN jobs
24530 Discharge Planner - Social Service Coordinator Apply now » Division:Eskenazi Health Sub-Division: Hospital Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
The Discharge/Planner Social Service Coordinator is responsible for providing comprehensive social services which assist patients, clients and their families to find practical ways of overcoming social, emotional and environmental barriers to optimum functioning and attainment of health. The Discharge/Planner Social Service Coordinator alters activities/behaviors to reflect and ensure adequate care and services appropriate to the age of patients served (i.e. neonatal, infant, pediatric, pre-school, school age, adolescent, adult, geriatric).
Essential Functions and Responsibilities
Interviews hospital patients and their families during the course of an inpatient or observation admission
Responsible for managing assignment of specified unit or clinic, ensuring that 100% of patients with an identified need have been assessed and evaluated
Initiates social service plans for patients/clients through professional collaboration with medical, nursing and health care personnel utilizing screening questionnaires, diagnostic assessments and individualized therapeutic care plans
Coordinates the overall interdisciplinary plan of care for a patient from admission to discharge
Serves as a liaison between patient/family and healthcare personnel to ensure necessary care is provided promptly and effectively
Coordinates discharge plans to meet the patients social and emotional needs to ensure a safe and effective discharge
Assists patients and families in understanding the implications and complexities of their medical situation and its impact on their current lifestyle
Provides direction in the selection, analysis, summarization and presentation of patient/client and related information for service delivery planning, case conferences and professional consultation
Provides complex social service intervention to individuals, families and groups ranging from diagnostic assessment, short term counseling, crisis intervention, community resource referrals, client advocacy, support, outreach, follow-up and intra/inter agency consultations
Provides education and training to introduce or improve coping skills of individuals and families
Documents services rendered in clinical records
Responsible for following the required assessment format to ensure all elements for effective discharging have been met with the ultimate goal of reducing readmissions
Responsible for partnering with the multidisciplinary team to ensure financial resources have been assessed and a determination made to ensure there are limited placement barriers post discharge
Conducts social service orientation for physician, nurses, and students as appropriate
Utilizes problem-solving skills to identity and facilitate problem resolution in team functioning
Participates in staff meetings and education programs for staff and community agencies as assigned
Assumes responsibility for continuous professional self-development
Alters activities/behaviors to reflect/ensure adequate care appropriate to the age of patients served (i.e. adolescent, geriatric, pediatric, neo-natal, adult) described in the area/unit age-specific and/or job specific competencies
Collaborates with multi-disciplinary team members to facilitate the coordination and deliver) of services that assures appropriate treatment plans and continuity of care
Initiates advocacy/liaison role for patients/clients in referrals to and from community agencies: collaborates with agency and hospital personnel in referral activities: cultivates referral resources
Interprets impact on client functioning of environmental conditions and family interactions through home visits and outpatient encounters
Job Requirements
Minimum of a Master's of Social Service or related field degree including but not limited to a MSW
Social service experience in a healthcare setting dealing with pediatric, adolescent, adult and geriatric patients is preferred
Knowledge, Skills & Abilities
Effective communication skills
Knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of growth and development principles over the life span and possess the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs. Ability to use age appropriate communication and skills detailed in the department/area/unit job specific/age specific competencies
Analytical, psychosocial assessment and counseling skills
Knowledge of pertinent State/Federal laws and regulations, community systems and resources
Ability to work cooperatively with multi-discipline teams in situations requiring a high degree of flexibility, creativity, initiative
Ability to apply social service techniques/principles including evaluation, intervention, and case management
Ability to perform duties independently under the direction of specified supervisor
Ability to recognize own limitations and seek assistance from appropriate resources as needed
Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Apply now »
$34k-41k yearly est. 1d ago
Intake Coordinator
Tendercare Home Health Services, Inc. 3.9
Indianapolis, IN jobs
Job Statement: The Intake Coordinator plays a key role in facilitating the initial admission process for patients requiring home health services. This position is responsible for processing referrals, verifying insurance coverage, collecting essential documentation and ensuring seamless coordination between clinical staff and patients. The Intake Coordinator also serves as a liaison with referral sources and clients, ensuring professional and compassionate intake experience and providing patients and their families with the best possible experience.
Essential Duties:
Manage incoming referrals from hospitals, physician offices and other community sources.
Oversee all aspects of the intake process, including gathering patient information, verifying insurance and ensuring necessary documentation is complete to determine service eligibility.
Collaborate with clinical leadership to evaluate the appropriateness of services, disciplines required and staff skill level for each patient.
Maintain detailed and organized patient records, including medical histories and payer information.
Confirm payer sources and collaborate with authorization team as needed.
Demonstrate working knowledge of compliance standards across various payers, including Medicare, Indiana Medicaid and private insurance plans.
Input referral information into the electronic medical record (EMR) system and prepare patients for admission under the guidance of clinical management.
Communicate with new clients to obtain necessary information and support a smooth transition into home care services.
Participate in interdisciplinary meetings with Scheduling, Human Resources and Clinical Leadership to align referral processing with staffing availability.
Perform administrative tasks related to referrals such as chart creation, filing, phone support, EMR data entry and building initial visits for start of care.
Carry out additional duties as assigned by the Director of Nursing or Administrator.
Required Qualifications:
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Proficiency in using standard office software (e.g., Microsoft Office).
Ability to work independently and as part of a team.
Compassionate and patient-centered approach to client interactions.
Experience working in a medical or healthcare environment would be helpful but is not required.
$26k-34k yearly est. 5d ago
Volunteer Coordinator- Ronald McDonald House
Nationwide Children's Hospital 4.6
Columbus, OH jobs
Coordinates and oversees volunteers during evening and weekend shifts, ensuring smooth operations and positive volunteer experience.
Job Description:
Essential Functions:
Supervises volunteers during evenings and weekends, coordinating activities and schedules.
Develops and maintains relationships with community organizations to increase volunteer participation.
Assists with the training of new and existing volunteers.
Provides ongoing support and recognition to volunteers to maintain a positive and engaged volunteer base.
Maintains accurate records of volunteer hours and activities.
Assists with tours and special events as needed.
Education Requirement:
High School Diploma or equivalent, required.
Licensure Requirement:
Valid Ohio driver's license and proof of auto insurance as required by hospital policy. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines.
Certifications:
(not specified)
Skills:
Excellent interpersonal skills and ability to relate to people of diverse backgrounds.
Excellent verbal and written communication skills.
Demonstrated problem-solving and decision-making skills with the ability to work in a flexible, team-oriented environment.
Self-directed and able to successfully complete projects assigned with minimumsupervision.
Experience:
Volunteer experience, preferred.
Physical Requirements:
OCCASIONALLY: Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 21-40 lbs, Standing
FREQUENTLY: Computer skills, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Repetitive hand/arm use, Walking
CONTINUOUSLY: Audible speech, Decision Making, Hearing acuity, Interpreting Data, Problem solving, Seeing - Far/near, Sitting
Additional Physical Requirements performed but not listed above:
Interpersonal and communication skills.
Public speaking ability.
Reliable transportation.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
$29k-36k yearly est. Auto-Apply 60d+ ago
Home Base Veteran Outreach Coordinator
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
* Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
* Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
* Conduct initial assessments to identify the behavioral health needs of individuals.
* Provide information and referrals to appropriate behavioral health services and resources.
* Respond to crisis situations and provide immediate support and intervention.
* Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
* Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
* Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
* minimum of 1-3years of military experience with at least one deployment preferred but not required
* must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
* Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
* Excellent communication, interpersonal, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Sensitivity to the understanding of the social determinants of health.
* Proficiency in using electronic health records and documentation systems.
* Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$20.4-29.2 hourly Auto-Apply 20d ago
Home Base Veteran Outreach Coordinator
Massachusetts Eye and Ear Infirmary 4.4
Massachusetts jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
-Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
-Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
-Conduct initial assessments to identify the behavioral health needs of individuals.
-Provide information and referrals to appropriate behavioral health services and resources.
-Respond to crisis situations and provide immediate support and intervention.
-Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
-Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
-Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
- minimum of 1-3years of military experience with at least one deployment preferred but not required
- must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
- Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively within a team.
- Sensitivity to the understanding of the social determinants of health.
- Proficiency in using electronic health records and documentation systems.
- Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$20.4-29.2 hourly Auto-Apply 20d ago
Telehealth Outreach Coordinator, Virtual Care Center (Saturdays or Sundays Required)
Alignment Healthcare 4.7
Remote
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an organized, detail-oriented, and customer service oriented telehealth coordinator (bilingual Spanish, medical assistant with front- and back-office, and remote experience) to join the remote Virtual Care Center (VCC).
As a telehealth coordinator, you will support patients and providers in the Virtual Care Center. This includes, but is not limited to, answering calls in the phone queue, scheduling telephonic and virtual appointments, following up on referrals and authorizations, supporting outbound follow up calls, providing systems trainings for new hires, and completing administrative tasks. You will also be responsible for managing inbound and outbound calls in the phone queue while collaborating with cross-functional teams such as Clinical Operations, Member Services, AVA Product team, and DTS Help Desk support to successfully manage the program. As a telehealth coordinator, you will be focused on assisting Alignment Health staff and patients with resolving issues in a timely manner. This role reports to the Director of Virtual Health.
Individuals with front and back office medical assistant experience in PCP, clinic, and / or urgent care settings, and remote experience are highly encouraged to apply!
Schedule:
- Option A: Monday / Tuesday / Wednesday / Friday / Saturday 9:00 AM - 6:00 PM Pacific Time (Thursdays and Sundays off)
- Option B: Sunday / Monday / Tuesday / Wednesday / Thursday 11:00AM - 8:00 PM Pacific Time (Fridays and Saturdays off)
General Duties / Responsibilities
Answer inbound calls on the Virtual Care Center queue
Collect appropriate patient information for scheduling virtual appointments with providers
Screen patients for appropriate telehealth platform use for virtual appointments
Support providers with requests for referrals and authorizations including submission, review, and follow up of requests
Contact partnered medical offices to support patient requests as necessary (ie. IPA groups, PCP offices, pharmacies, DME companies)
Complete outreach calls for various patients' groups as applicable (ie. ER admits, Teladoc follow ups, Annual assessments)
Support new hire onboarding by completing training or shadowing sessions of systems used in VCC
Complete other job duties as assigned
Participate in team meetings
Note: The Virtual Care Center provides 24-hour member support, and team schedules rotate to maintain coverage. Because there is no single time when all team members are consistently on shift, team meetings are mandatory and are scheduled with advance notice (approximately 2× per month for 30 minutes). Team members are expected to attend these meetings even if they occur during a non-scheduled work hour or meal break. Attendance is clocked and paid, and camera use is optional - phone participation is acceptable.
Supervisory Responsibilities:
N/A
Job Requirements:
Experience:
Required:
Experience with providing high quality customer service
Experience providing technical assistance
Minimum 1 year experience in a primary care or medical office setting using phones and scheduling appointments
Education:
Required:
High school diploma or general education degree (GED).
Preferred:
Completion of medical assistant program from an accredited school of training.
Training:
• Preferred: Medical Terminology
Specialized Skills:
Required:
Able to use multiple systems simultaneously
Basic understanding in current mobile device technology and ability to learn and adapt to Alignment specific applications and protocols
Proficiency in Microsoft Suite programs (Outlook, Teams, Work, Excel)
Basic math skills required for data analyzation
Able to trouble-shoot and research issues effectively
Willingness and capability to learn new technologies and adapt to dynamic environment
Strong customer service skills
Technology and automated solutions oriented
Well organized with strong attention to detail and analytical skills while maintaining speed in completing work
Efficient working style with strict adherence to deadlines
Preferred:
Bilingual Spanish
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 17d ago
Marketing and Outreach Coordinator
Shiloh Home 3.3
Littleton, CO jobs
Full-time Description
While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community!
Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly.
Benefits:
Insurance benefits include health, dental, vision, life, accident, and critical illness
403(b) retirement plan with match
ClassPass Membership
Paid time off and personal leave
12 Paid Holidays
Schedule flexibility
Opportunity to work from home
Access to the agency's car upon program's approval
Mileage reimbursement
Employee assistance program
10% off tuition at CCU for their online programs
Growth opportunities are available throughout the agency as we love to promote from within!
Responsibilities:
Build and maintain relationships with donors, sponsors, and local businesses.
Conduct outreach through meetings, events, and communications to expand the network.
Develop partnership proposals and sponsorship packages aligned with department goals.
Coordinate and participate in community events to increase visibility and engagement.
Track donor and partner information, ensuring timely follow-ups and acknowledgments.
Collaborate with internal teams to create outreach materials and impact-focused campaigns.
Oversee digital marketing efforts including website updates, email marketing, and social media campaigns.
Create promotional materials, respond to queries on social media, and manage networking efforts.
Support event planning and management; send thank-you notes and tax info to donors.
Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed.
Posting Date: 11/25/2025
Application Window: Ongoing (Applications will be accepted on an ongoing basis)
Requirements
A bachelor's degree in a related field or 5 years of relative experience required.
3 years of experience with marketing, social media management, and event planning is essential.
2 years experience with campaign management and CRM software is preferred.
Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics).
Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience.
Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills.
Must be able to pass a criminal background check.
Must hold a valid Colorado driver's license or have the ability to obtain one.
$54.5k-56.5k yearly 38d ago
Volunteer Coordinator
Catholic Social Services 4.3
Columbus, OH jobs
Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families towards a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support. The VolunteerCoordinator will recruit, conduct orientations, schedule, and coordinate the volunteers assigned to the Senior Programs, Foster Grandparents and Senior Companions, throughout Franklin, Licking, Fairfield and Delaware County. The programs are a division of the AmeriCorps Senior programs, the federal agency improving lives, strengthening communities, and fosters civic engagement through service and volunteering.
Essential Responsibilities:
Recruit and on-board Volunteers to maintain volunteers, meeting funder goals.
Conduct client interviews for assignments with volunteers.
Coordinate and facilitate monthly in-service training.
Direct volunteers for success at assigned locations.
Participate in ongoing monitoring and evaluation of the volunteers and site visits.
Maintain case records by guidelines and time limits, including completing case/progress notes, transferring cases, closing cases, etc.
Case Record Review (attends SQR, reviews and approves cases with supervisor, completes needed corrections, maintains a 90%)
Attend monthly, agency, group, and individual meetings as required.
Administrative duties, e.g., audit & process monthly timesheets, answer inquiries via phone / email
Education and Experience:
Bachelor's degree in human services or related field, preferred.
Experience working with the older adult population a plus.
Three (3) years, experience in Volunteer recruitment & coordination.
Licenses:
Valid Ohio Driver's License and car insurance
Preferred Qualifications:
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills.
Maintain volunteer / client confidentiality.
Pass a BCI/FBI criminal background check and drug screening.
Proficient in Microsoft Office Suite or similar software.
Work Environment:
Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.
Occasional weekend and evening events In the community for essential responsibilities.
Prolonged periods sitting at a desk and working on a computer.
Ability to lift 15 lbs.
We offer: Excellent Team Environment Health, Vision, and Dental Benefits Vacation and sick leave 403(b) Retirement Savings Plan w/match Mileage reimbursement Hourly rate: $24.00 - $25.50 depending on qualifications Work week: 37.5 hours Location: 197 E. Gay St, Columbus, OH 43215
Catholic Social Services is a Drug free workplace and an Equal Employment Opportunity, Affirmative Action Employer and is committed to building a diverse and inclusive workforce to reflect and provide culturally responsive services to a diverse community
.
$24-25.5 hourly 60d+ ago
Volunteer Coordinator
Ohio Living 3.8
Cincinnati, OH jobs
It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.
Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.
The VolunteerCoordinator recruits, schedules, educates, and influences volunteers to deliver the best care and services to hospice patients and families/care givers in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Essential Activities and Tasks
Operations Management - 50%
* Maintains and supports a robust volunteer program by increasing the volunteer pool and networking and creatively using and scheduling volunteers to support hospice patients and their families/caregivers and meet established goals for number of volunteer hours.
* Recruits volunteers to meet patient and family/caregiver needs by developing community contacts and offering education about hospice care.
* Attends and participates in interdisciplinary group meetings to assist in the development of an interdisciplinary group plan of care to meet identified needs and provides support to the interdisciplinary group.
* Implements specialized volunteer programs, including Make It Happen, picture books, group volunteers, etc.
* Performs administrative duties such as completing reports, mailings, evaluations, and documentation, as necessary.
* Ensures volunteers submit documentation that is informative and descriptive of the services/care provided and of the patient's response to the care in a timely and accurate manner.
* Evaluates and identifies changes and enhancements to the volunteer program through various means, including monthly reporting and analysis.
People Management and Development - 25%
* Supervises all volunteers.
* Fosters a positive work environment that attracts, retains, and motivates volunteers and employees.
* Recruits, interviews, screens, selects, and orients new volunteers.
* Defines, establishes, and promotes performance expectations so volunteers understand and demonstrate excellence through high quality and consistent performance.
* Evaluates job performance of volunteers in accordance with the company policy and procedure and provides developmental guidance for improved performance and growth.
* Monitors accountability with organization requirements prescribed by the volunteer guidelines and engages volunteers who are routinely not observing these requirements in an effort to achieve compliance. Works with the Administrator when circumstances arise that necessitate further documentation and intervention.
* Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for volunteers.
Care and Relationship Management - 25%
* Establishes a need for volunteer services with patients, families/caregivers, and location staff.
* Provides information to individuals and community groups about the company's volunteer services and opportunities.
* Delivers exceptional customer service by listening and responding to the needs of patients, families/caregivers, and staff members.
All other duties as assigned.
Qualifications
Education
* High school diploma or equivalent required.
* Bachelor's degree preferred.
Experience
* Two years experience in a home health, hospice, long-term care, or other healthcare setting required.
* Experience as a volunteer preferred and within hospice desired.
* Experience in a human services environment preferred.
* Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Other Requirements
* Must be able to read, write, speak, and understand the English language.
* Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
Working Conditions and Special Requirements
* Sitting - Up to 8 hours/day
* Standing - Up to 8 hours/day
* Walking - Up to 8 hours/day
* Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds
* Driving - Up to 6 hours/day
* Work weekends, evenings, and holidays - As needed for coverage
* On-call availability - Occasional
* Subject to residents/patients with various disease processes - Occasional
* May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
* Risk Category for Exposure to Bloodborne Diseases - II
$29k-36k yearly est. 9d ago
Crisis Hub Volunteer Coordinator
Common Ground 3.2
Pontiac, MI jobs
Exciting Career Opportunity! Common Ground is seeking a Crisis Hub VolunteerCoordinator to be a part of the Common Ground Crisis Hub (CGCH) team. Current Opening Full-Time, non-exempt, 40 hours per week, Noon - 8 pm, various days depending on agency needs.
Compensation
$24.50 - $26.50 per hour, plus applicable shift differential.
About You
The Common Ground Crisis Hub (CGCH) VolunteerCoordinator will deliver services and supervision that support the program's daily functions and operations on the phone, online, and in the community. The CGCH will perform a mixture of duties including registration, dispatch, and crisis intervention via phone when needed. Specifically, the CGCH VolunteerCoordinator will answer calls on the CGCH as scheduled and cover absences. The CGCH VolunteerCoordinator will act as the liaison with the Survivors of Suicide Loss group and the Survivors of Homicide Loss group offered by the Crisis Hub. The CGCH VolunteerCoordinator will update and enhance resources for the Crisis Hub. The CGCH VolunteerCoordinator will coordinate activities and education aimed at supporting the community and the agency regarding suicide prevention. Lastly, this position will actively recruit volunteers and interns for Common Ground, serve as their advisor, educator, and liaison, and facilitate retention and engagement activities. To learn more about this position, please review the job description: Crisis Hub VolunteerCoordinator
Day in the Life
* Answer the CGCH phone and engage in direct telephonic support of individuals who reach out to Common Ground
* Apprise Program Manager of any unusual events, including completing Incident Reports in a timely manner, as well as staffing and coverage issues
* As needed, serve as a team leader in the absence of the CGCH Program Manager
* Facilitate/coordinate the Survivors of Suicide Loss and Survivors of Homicide Loss support groups
* Establish relationships and rapport with all volunteers and serve as their advisor and agency contact
* Oversee CGCH volunteer activities
* Coordinate the volunteer selection process and volunteer-oriented duties
* Assess and screen pool of volunteer candidates to identify eligible and capable volunteers
* Facilitate regular orientation and training for volunteers
* Ensure proper onboarding process for all volunteers, creating individual files, tracking time and attendance, and assessing performance per policy
* Monitor volunteer performance to assess fit for volunteer role and responsibilities, removing those who do not meet the program standards
* Maintain volunteer records and contact information
* Facilitate volunteer engagement and retention activities
* Participate in agency volunteer recognition events
* Conduct Exit Interviews with outgoing volunteers
* Maintain communication between staff and volunteers, and work collaboratively with the Common Ground Management Team and other program staff
* Adhere to licensing guidelines and ensure compliance to internal and external auditing bodies
* Maintain up to date records in the Electronic Health Record
* Maintain deep understanding of Hub operational activities including insurance verification, core provider alignment, billing activities, use of CCBHC EHRs, etc. and help the manager guide other staff in these activities
* Promote a culture of trust that reinforces the agency's core values and incorporates trauma-informed care practices
What you need to apply
* High school diploma or GED
* A minimum of two (2) years of Crisis Intervention experience
* Previous leadership experience, preferred
* Satisfactory completion of Common Ground's Crisis Intervention Training
* Satisfactory completion of Applied Suicide Intervention Skills Training (ASIST)
* Demonstrated experience utilizing the Caplan Model of Crisis Intervention
* Experience as a front office Medical Assistant (preferred)
What Makes Us Different?
* Non-Profit mission-driven, person-focused environment
* Opportunity for professional growth
* Team orientated environment
* An organizational culture of mental & behavioral health support for all
For your hard work
* Generous paid time off (for eligible employees)
* Shift premiums (for eligible employees)
* Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
* Competitive wages
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
Find out more at *****************************
$24.5-26.5 hourly Auto-Apply 13d ago
Crisis Hub Volunteer Coordinator
Common Ground 3.2
Bingham Farms, MI jobs
at Common Ground
Exciting Career Opportunity!Common Ground is seeking a Crisis Hub VolunteerCoordinator to be a part of the Common Ground Crisis Hub (CGCH) team.Current OpeningFull-Time, non-exempt, 40 hours per week, Noon - 8 pm, various days depending on agency needs.Compensation$24.50 - $26.50 per hour, plus applicable shift differential.About You The Common Ground Crisis Hub (CGCH) VolunteerCoordinator will deliver services and supervision that support the program's daily functions and operations on the phone, online, and in the community. The CGCH will perform a mixture of duties including registration, dispatch, and crisis intervention via phone when needed. Specifically, the CGCH VolunteerCoordinator will answer calls on the CGCH as scheduled and cover absences. The CGCH VolunteerCoordinator will act as the liaison with the Survivors of Suicide Loss group and the Survivors of Homicide Loss group offered by the Crisis Hub. The CGCH VolunteerCoordinator will update and enhance resources for the Crisis Hub. The CGCH VolunteerCoordinator will coordinate activities and education aimed at supporting the community and the agency regarding suicide prevention. Lastly, this position will actively recruit volunteers and interns for Common Ground, serve as their advisor, educator, and liaison, and facilitate retention and engagement activities. To learn more about this position, please review the job description: Crisis Hub VolunteerCoordinatorDay in the Life
Answer the CGCH phone and engage in direct telephonic support of individuals who reach out to Common Ground
Apprise Program Manager of any unusual events, including completing Incident Reports in a timely manner, as well as staffing and coverage issues
As needed, serve as a team leader in the absence of the CGCH Program Manager
Facilitate/coordinate the Survivors of Suicide Loss and Survivors of Homicide Loss support groups
Establish relationships and rapport with all volunteers and serve as their advisor and agency contact
Oversee CGCH volunteer activities
Coordinate the volunteer selection process and volunteer-oriented duties
Assess and screen pool of volunteer candidates to identify eligible and capable volunteers
Facilitate regular orientation and training for volunteers
Ensure proper onboarding process for all volunteers, creating individual files, tracking time and attendance, and assessing performance per policy
Monitor volunteer performance to assess fit for volunteer role and responsibilities, removing those who do not meet the program standards
Maintain volunteer records and contact information
Facilitate volunteer engagement and retention activities
Participate in agency volunteer recognition events
Conduct Exit Interviews with outgoing volunteers
Maintain communication between staff and volunteers, and work collaboratively with the Common Ground Management Team and other program staff
Adhere to licensing guidelines and ensure compliance to internal and external auditing bodies
Maintain up to date records in the Electronic Health Record
Maintain deep understanding of Hub operational activities including insurance verification, core provider alignment, billing activities, use of CCBHC EHRs, etc. and help the manager guide other staff in these activities
Promote a culture of trust that reinforces the agency's core values and incorporates trauma-informed care practices
What you need to apply
High school diploma or GED
A minimum of two (2) years of Crisis Intervention experience
Previous leadership experience, preferred
Satisfactory completion of Common Ground's Crisis Intervention Training
Satisfactory completion of Applied Suicide Intervention Skills Training (ASIST)
Demonstrated experience utilizing the Caplan Model of Crisis Intervention
Experience as a front office Medical Assistant (preferred)
What Makes Us Different?
Non-Profit mission-driven, person-focused environment
Opportunity for professional growth
Team orientated environment
An organizational culture of mental & behavioral health support for all
For your hard work
Generous paid time off
(for eligible employees)
Shift premiums
(for eligible employees)
Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
Competitive wages
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been
helping people move from crisis to hope
. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors. Find out more at *****************************
$24.5-26.5 hourly Auto-Apply 11d ago
Volunteer Coordinator (Hospice) - Part Time - Canton, MI
Harbor Healthcare System 3.7
Canton, MI jobs
The VolunteerCoordinator is an integral part of the interdisciplinary team and as such is responsible for recruiting, training, supervising, and evaluating volunteers serving patients and families and the program as a whole. Keeping in mind the philosophy underlying the agency concepts of care, the VolunteerCoordinator must teach and model those concepts of care to volunteers and to the community at large.
Qualifications:
Must be organized
Detail oriented
Must have a warm people oriented personality
Must have experience in a management or supervision position
Experience with hospice preferred
Effective written and verbal communication
Must have knowledge of Microsoft Office products
Required-Must have a current Texas driver's license and reliable transportation
Clean background and drug screen
Benefits:
Semi-monthly pay periods - Direct Deposit
401(K) Plan
Please apply directly through this website, complete the online application, and attach resume.
$27k-37k yearly est. 60d+ ago
Volunteer Coordinator
Ohio Living 3.8
Homeworth, OH jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.
Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.
The VolunteerCoordinator recruits, schedules, educates, and influences volunteers to deliver the best care and services to hospice patients and families/care givers in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Essential Activities and Tasks
Operations Management - 50%
Maintains and supports a robust volunteer program by increasing the volunteer pool and networking and creatively using and scheduling volunteers to support hospice patients and their families/caregivers and meet established goals for number of volunteer hours.
Recruits volunteers to meet patient and family/caregiver needs by developing community contacts and offering education about hospice care.
Attends and participates in interdisciplinary group meetings to assist in the development of an interdisciplinary group plan of care to meet identified needs and provides support to the interdisciplinary group.
Implements specialized volunteer programs, including Make It Happen, picture books, group volunteers, etc.
Performs administrative duties such as completing reports, mailings, evaluations, and documentation, as necessary.
Ensures volunteers submit documentation that is informative and descriptive of the services/care provided and of the patient's response to the care in a timely and accurate manner.
Evaluates and identifies changes and enhancements to the volunteer program through various means, including monthly reporting and analysis.
People Management and Development - 25%
Supervises all volunteers.
Fosters a positive work environment that attracts, retains, and motivates volunteers and employees.
Recruits, interviews, screens, selects, and orients new volunteers.
Defines, establishes, and promotes performance expectations so volunteers understand and demonstrate excellence through high quality and consistent performance.
Evaluates job performance of volunteers in accordance with the company policy and procedure and provides developmental guidance for improved performance and growth.
Monitors accountability with organization requirements prescribed by the volunteer guidelines and engages volunteers who are routinely not observing these requirements in an effort to achieve compliance. Works with the Administrator when circumstances arise that necessitate further documentation and intervention.
Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for volunteers.
Care and Relationship Management - 25%
Establishes a need for volunteer services with patients, families/caregivers, and location staff.
Provides information to individuals and community groups about the company's volunteer services and opportunities.
Delivers exceptional customer service by listening and responding to the needs of patients, families/caregivers, and staff members.
All other duties as assigned.
Qualifications
Education
High school diploma or equivalent required.
Bachelor's degree preferred.
Experience
Two years experience in a home health, hospice, long-term care, or other healthcare setting required.
Experience as a volunteer preferred and within hospice desired.
Experience in a human services environment preferred.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Other Requirements
Must be able to read, write, speak, and understand the English language.
Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
Working Conditions and Special Requirements
Sitting - Up to 8 hours/day
Standing - Up to 8 hours/day
Walking - Up to 8 hours/day
Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds
Driving - Up to 6 hours/day
Work weekends, evenings, and holidays - As needed for coverage
On-call availability - Occasional
Subject to residents/patients with various disease processes - Occasional
May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
Risk Category for Exposure to Bloodborne Diseases - II
$29k-37k yearly est. Auto-Apply 8d ago
BMS Outreach Coordinator
Wooster Community Hospital 3.7
Wooster, OH jobs
Job Description
About the Role:
The BMS Outreach Coordinator plays a pivotal role in enhancing community engagement and expanding the reach of Bloomington Medical Services' health care programs. This position is responsible for developing, implementing, and managing outreach initiatives that connect underserved populations with essential health services. The coordinator will collaborate closely with internal teams, community organizations, and stakeholders to identify needs and tailor outreach strategies accordingly. Success in this role results in increased awareness, participation, and access to BMS health services, ultimately improving community health outcomes. The coordinator will also monitor and evaluate outreach efforts to ensure continuous improvement and alignment with organizational goals.
Minimum Qualifications:
Bachelor's degree in Public Health, Health Education, Social Work, or a related field.
At least 2 years of experience in community outreach, health education, or a similar role within the healthcare sector.
Strong knowledge of healthcare systems and community health resources.
Excellent communication and interpersonal skills to effectively engage diverse populations.
Proficiency in Microsoft Office Suite and experience with outreach tracking software or databases.
Preferred Qualifications:
Master's degree in Public Health or related discipline.
Experience working with underserved or vulnerable populations.
Familiarity with local Bloomington community organizations and healthcare providers.
Bilingual abilities, particularly in Spanish or other languages prevalent in the community.
Project management certification or training.
Responsibilities:
Design and execute comprehensive outreach programs targeting diverse community groups to promote BMS health services.
Establish and maintain partnerships with local organizations, healthcare providers, and community leaders to facilitate collaborative outreach efforts.
Coordinate and participate in community events, health fairs, and educational workshops to raise awareness about available health resources.
Track and analyze outreach metrics to assess program effectiveness and prepare detailed reports for senior management.
Manage communication channels including social media, newsletters, and informational materials to support outreach campaigns.
Train and supervise volunteers or outreach assistants to support program activities and ensure consistent messaging.
Identify barriers to healthcare access within the community and develop strategies to address these challenges.
Skills:
The BMS Outreach Coordinator utilizes strong communication skills daily to build relationships with community members and partner organizations, ensuring clear and effective messaging. Organizational skills are essential for planning and managing multiple outreach initiatives simultaneously, while analytical skills help in evaluating program success through data collection and reporting. Cultural competency and empathy enable the coordinator to connect with diverse populations and address their unique healthcare needs sensitively. Additionally, proficiency with digital tools supports the creation and dissemination of outreach materials and the maintenance of accurate records. These combined skills ensure that outreach efforts are impactful, efficient, and aligned with Bloomington Medical Services' mission.
$57k-70k yearly est. 8d ago
House Coordinator/Transfer Center - PT 60% Days - Adena Float Pool/House Coordinators
Adena Health 4.8
Chillicothe, OH jobs
As a key nursing leader, the House Coordinator provides both direct and indirect supervision for staff across all shifts - days, evenings, nights, weekends, and holidays. This role ensures the smooth operation of hospital services by overseeing staffing, resource management, and patient flow, maintaining continuity of care in the absence of Department Directors or Managers.
The House Coordinator serves as a central decision-maker, acting independently or in collaboration with other leaders, while occasionally providing direct patient care. This role is also responsible for maintaining confidentiality of employee and organizational information and functions under the direct supervision of the Nurse Manager of Float Pool/House Coordinator.
In addition, this position offers cross-training and dual responsibilities within the Transfer Center, providing professional growth and expanded leadership opportunities.
Why Join Us as a House Coordinator?
Lead and support nursing teams across the hospital to ensure safe, high-quality patient care.
Strengthen your leadership skills in a collaborative, fast-paced environment.
Gain valuable cross-training in the Transfer Center, broadening your clinical and administrative expertise.
Make a meaningful impact by ensuring resources, staffing, and patient care needs are met at all times.
Qualifications
Education:
Graduate of an Accredited Nursing Program
BSN required within 3 years of hire
Licenses & Certifications:
Current RN license in Ohio
CPR, ACLS, and PALS certifications (required)
Code Violet training within 6 months of hire and annually thereafter
NIH Stroke Scale (NIHSS) certification (required annually)
Experience:
Clinical experience in an acute care setting
Demonstrated leadership or management skills
$46k-64k yearly est. Auto-Apply 60d+ ago
Senior Outreach Coordinator
Northeast Ohio Neighborhood 3.8
Cleveland, OH jobs
Under the supervisor of the Director of Social Services & Special programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships within the community to strengthen referral relations. The Coordinator will focus on providing seniors with advocacy, support, education, and resources within the community and NEON Health Centers. The Coordinator will identify, train, supervisor, and oversee volunteers who provide customer service support to NEON staff. The Coordinator's overall efforts will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and the underinsured.
.
Education
High School Diploma or GED is required.
Additional specialized training in social services or related field is preferred.
Minimum Qualifications
Must be knowledge of community health and social service resources.
Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations.
1-2 years of outreach, case management, or home health care experience.
Dependable transportation is required.
Strong verbal and written communication skills.
The ability to supervise and empower volunteers to be effective in their roles.
The ability to work cooperatively with different type personalities and ethnic backgrounds.
Technical Skills
1. Use and/or operate office equipment, i.e. personal computers, calculators, and computers including experience with internet, email, or database management programs.
2. Proficient in the use of Microsoft Office applications, and Outlook.
3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.
$43k-52k yearly est. Auto-Apply 60d+ ago
Recovery Housing Coordinator
Compass Community Health 4.6
Portsmouth, OH jobs
Recovery Housing Coordinator
Supervisor: Chief Executive Officer
Supervises: Not Applicable
Date Effective: June 2025
The Recovery Housing Coordinator (CPH Coordinator) plays a vital role in ensuring a high-quality living environment for residents in recovery housing. The Coordinator facilitates each resident's transition through the continuum of recovery housing and supports organizational goals through collaboration, data monitoring, and community engagement.
Primary Responsibilities
Coordinate with referral sources to assign available housing to incoming residents.
Ensure orientation is provided to new residents regarding housing requirements, responsibilities, and expectations.
Implement, monitor, and make recommendations for the Recovery Housing Quality Improvement Plan.
Collect, track, and report data related to recovery housing outcomes, performance and resident progress.
Receive and process payments for housing fees.
Coordinate and support the review and progress of individual recovery plans where applicable.
Participate in safety inspections, drills, and emergency preparedness efforts.
Foster collaboration with referral sources and housing agencies to ensure continuity of care.
Support community relations by building strong relationships with stakeholders and community partners.
Assist with identifying and pursuing grant opportunities and other funding sources to support recovery housing.
Perform other duties as assigned by the CEO.
Core Competencies
Comprehensive knowledge of addiction, treatment, and the recovery process.
Strong verbal and written communication skills.
Effective interpersonal skills and relationship-building ability.
Strategic thinking and planning, including fundraising and resource development.
Excellent record-keeping and documentation skills.
Sound judgment and decision-making ability.
Highly organized, punctual, and able to work independently.
Minimum Qualifications and Experience
High School Diploma or equivalent required.
3-5 years of experience in a related field (e.g., recovery services, housing coordination, case management).
Valid Ohio driver's license and ability to maintain insurability.
Completion of required agency trainings.
Preferred: Chemical Dependency Counselor Assistant (CDCA) and/or Peer Support Certification.
$35k-45k yearly est. Auto-Apply 60d+ ago
Outreach Coordinator
Brightview 4.5
Willoughby, OH jobs
The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator's primary role is to drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement.
This role requires grit, persistence, and the ability to consistently perform outreach basics such as prospecting, relationship-building, and follow-up. The Outreach Coordinator will develop new referral sources while expanding existing accounts, using a combination of sales discipline, market insights, and mission alignment to achieve measurable growth. Success in this position is defined by the ability to meet outreach activity goals, convert referral opportunities into patient admissions, and contribute to BrightView's mission of improving patient outcomes.
Responsibilities
RELATIONSHIP MANAGEMENT AND PARTNERSHIPS:
Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION:
Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
Apply sales techniques including objection handling, pipeline management, and account growth strategies.
Track activities and results through CRM, producing accurate reporting on outreach effectiveness.
Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
COMMUNITY ENGAGEMENT AND EDUCATION:
Develop in-depth knowledge of BrightView's services and communicate patient pathways effectively.
Represent BrightView at networking events, conferences, and community meetings to promote awareness.
Educate stakeholders on substance use disorder treatment and BrightView's patient-first approach.
STRATEGIC PLANNING AND MISSION ALIGNMENT:
Align outreach efforts with BrightView's mission, connecting community engagement to improved patient outcomes.
Share insights from the field to support organizational planning and market strategy.
Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth.
Ties personal effort to patient outcomes.
KNOWLEDGE, SKILLS, AND ABILITIES:
Resilience & Persistence: Ability to maintain motivation despite rejection and sustain high levels of activity.
Sales Acumen: Willingness to learn sales planning, objection handling, and conversion strategies.
Execution-Oriented: Consistently deliver on daily outreach commitments and achieve activity targets.
Coachability: Actively seek out feedback and eager to adapt strategies to improve results.
Communication Skills: Strong ability to connect with diverse stakeholders and build rapport.
Strategic Thinking: Capable of mapping accounts, prioritizing opportunities, and planning sales approaches.
Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable).
Ability and willingness to travel within assigned territory.
Qualifications
EXPERIENCE
Required: Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.
Preferred: Knowledge of addiction medicine or behavioral health industry.
EDUCATION:
Required: Associate Degree or equivalent experience
Preferred: Bachelor's Degree in Marketing, Business Administration, or related equivalent experience
BENEFITS AND PERKS:
PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match.
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Tuition Reimbursement after 1 year in related field
We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
$37k-51k yearly est. Auto-Apply 20d ago
Volunteer Program Coordinator
Arbor Hospice 4.0
Kalamazoo, MI jobs
QUALIFICATIONS & EXPERIENCE 1. Associate degree required; bachelor's degree or equivalent preferred. 2. Previous experience in training, coordinating and scheduling paid or unpaid staff preferred. Work experience in a healthcare and/or hospice setting preferred.
3. Ability to effectively communicate in both internal and external relationships.
4. Demonstrated experience in public speaking.
5. Demonstrated knowledge of community resources related to community outreach and volunteer services.
6. Demonstrated ability to work independently while functioning as part of a cooperative and coordinated team.
7. Maintains a valid Michigan driver's license and has the availability of a reliable, licensed, and insured vehicle for use on the job, vehicle must be insured in accordance with the State of Michigan.
8. Remains up to date on all routine immunizations required by LARA and agency policy.
SUMMARY OF JOB RESPONSIBILITIES
The Volunteer Program Coordinator is responsible for coordination of patient care volunteers to meet patient and family needs of Centrica Care Navigators. Responsible for implementing the volunteer program as planned, including interviewing, orientation, training, retention, and coordination of volunteers for all services and programs. Occasional evening and weekend hours are required as well as travel throughout Centrica Care Navigators' service area.
RESPONSIBILITIES AND DUTIES
Role Responsibilities
* Reviews volunteer documentation for appropriateness, clarity; reinforces confidentiality. Works with Manager, Volunteer Program to identify and recruit patient care volunteers.
* Arranges for volunteers for every appropriate patient; ensure volunteer activities are provided in accordance with the plan of care and that all volunteer interactions are documented in the patient record.
* Contacts patients and families as needed and develops and updates documents.
* Maintains volunteer plan of care in electronic medical record.
* Ensures all volunteer standards comply with State and Federal regulations.
* Participates in quality improvement initiatives.
* Evaluates the effectiveness, quantity and quality of services provided by volunteers and consults frequently with Clinical Operations team members to ensure appropriate utilization of volunteers as needed for patient/family, team and organization satisfaction to ensure volunteer hours met or exceed five percent (5%) of the total hours of patient care by paid staff.
* Participates in interdisciplinary team (IDT) conferences to identify and collaborate volunteer opportunities.
* Provides avenues for volunteer support, communication and recognition via newsletters, scheduled meetings, telephone calls, etc.
* Actively participates in meetings at the individual, group and organizational levels, both within and external to the organization, to achieve desired outcomes.
* Projects future needs through ongoing assessments and develops plans to meet those needs.
* Screens, orients, trains, supervises, evaluates and supports volunteers and is responsible for appropriate placement.
* Provides educational programs for volunteers annually. Assists with annual volunteer competency development and implementation.
* Utilizes allocated supplies and resources appropriately to ensure business outcomes are met.
* Adjusts to changes in workload and schedules based on changing departmental and organizational priorities.
* Acts as liaison between Centrica Care Navigators, community and other hospice programs.
Duties
* Actively participates in organization-wide performance improvement activities.
2. Adheres to Centrica Care Navigator's standards of personal and professional conduct.
3. Demonstrates an understanding of and commitment to the Hospice philosophy of care, agency mission, and vision.
4. Ensures that all necessary information is shared with appropriate personnel.
5. Adheres to Centrica Care Navigator's Workplace Safety Program.
6. Understands and complies with Hospice Medicare and Medicaid conditions of participation.
7. Complies with applicable local, federal, and state regulations, Quality Partners standards, compliance guidelines, privacy protections and protected health information.