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Head bartender skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical head bartender skills. We ranked the top skills for head bartenders based on the percentage of resumes they appeared on. For example, 19.3% of head bartender resumes contained customer service as a skill. Continue reading to find out what skills a head bartender needs to be successful in the workplace.

15 head bartender skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how head bartenders use customer service:

Preferred server and bartender by local patrons based on customer service excellence, food service delivery and quality communications.
Problem-solved and negotiated a diverse array of customer service issues by assessing problem situations and using conflict resolution.

2. Wine

Here's how head bartenders use wine:

Performed liquor and wine inventory and helped purchase inventory from vendors when necessary.
Redesigned the wine cellar to increase organization and efficiency

3. Bartending

Here's how head bartenders use bartending:

Directed bartending operations, supervised and trained a high-performing team of bartenders.
Directed bartending operations and managed inventory for the bar area.

4. Non-Alcoholic Beverages

Here's how head bartenders use non-alcoholic beverages:

Mixed and served alcoholic and non-alcoholic beverages to patrons quickly and correctly.
Served alcoholic and non-alcoholic beverages to patrons who frequented the establishment.

5. Craft Beer

Here's how head bartenders use craft beer:

Created craft cocktails, served food and drinks with over 250 taps of craft beer, world's largest selection.
Utilized expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support wait staff.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how head bartenders use pos:

Managed all sales and book keeping on paper, as we did not have a POS machine.
Utilized MICROS POS system to accept cash, debit and charge payments from customers.

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7. Fine Dining

Here's how head bartenders use fine dining:

Trained new employees with extensive food and beverage knowledge as well as how to properly execute steps of fine dining service.
Provided top of the line service to customers in an elegant fine dining setting.

8. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how head bartenders use drink orders:

Mix and serve multiple drink orders in a fast paced environment with speed and accuracy.
Prepare drink orders for servers and patrons according to posted recipes using metered pour systems.

9. Inventory Control

Here's how head bartenders use inventory control:

General management with an emphasis on customer service and inventory control.
Assist owners in inventory control and opening and closing of business*Bank deposits*Scheduling

10. Customer Complaints

Here's how head bartenders use customer complaints:

Advanced quickly within the company Developed stress management skills Developed skills to effectively manage customer complaints
Worked with Management to resolve and/or avoid guest/customer complaints to achieve total guest/customer satisfaction.

11. Guest Satisfaction

Here's how head bartenders use guest satisfaction:

Ensured guest satisfaction by providing exceptional service in a fast-paced environment.
Facilitated guest satisfaction by anticipating and exceeding their expectations.

12. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how head bartenders use beverage orders:

Take food and beverage orders from customers and cash them out via cash or credit card.
Greet guests; take beverage orders from the restaurant servers or directly from guests.

13. Serving Drinks

Here's how head bartenders use serving drinks:

Make sure every employee is on time and accurate on pour counts when serving drinks and charging customers the right amount!
Inventory, Scheduling, making and serving drinks, Creating a great experience for our guests, balancing out tills

14. Liquor Inventory

Here's how head bartenders use liquor inventory:

Maintain liquor inventory and ordering of all liquor
Maintained the highest standards of cleanliness and sanitation throughout the hours of operation and also maintained control over the liquor inventory.

15. Food Orders

Here's how head bartenders use food orders:

Run food to tables while also keeping all food orders in sequence for the kitchen and front of house staff.
Help, alongside wait staff, with food orders and making libations for the bar and tables in the restaurant.

5 Head Bartender resume examples

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List of head bartender skills to add to your resume

The most important skills for a head bartender resume and required skills for a head bartender to have include:

Customer Service
Wine
Bartending
Non-Alcoholic Beverages
Craft Beer
POS
Fine Dining
Drink Orders
Inventory Control
Customer Complaints
Guest Satisfaction
Beverage Orders
Serving Drinks
Liquor Inventory
Food Orders
Quality Service
Food Service

Bartend
Drink Specials
Private Parties
Inventory Management
Craft Cocktails
Drink Recipes
Event Planning
Wine List
Cash Drawers
Repeat Business
Micros
Cost Control
Upselling
Cocktail Menu
FOH
Bank Deposits
Customer Relations

Staff Training
Credit Card Transactions
Private Events
Drink Menu
Staff Scheduling
Garnishing
Sanitation Policies
Specialty Cocktails
VIP
Cocktail Lounge
Taking Inventory
Liquor Cost
Signature Cocktails
Liquor Sales
Limit Problems
Cash Registers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Head Bartender Skills

Updated January 8, 2025

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