General Liability Associate
Head Cashier Job 31 miles from Fullerton
Wilson Elser is a leading defense litigation law firm with more than 1,250 attorneys in 44 offices throughout the United States. Founded in 1978, we rank among the top 200 law firms identified by The American Lawyer and 43rd in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus and a Women in the Law Forum Gold Standard Law Firm.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our General Liability Associate position in our Los AngelesOffice.
This position offers a flexible, hybrid working arrangement.
The Position
Key Responsibilities:
Assist with discovery requests and responses
Draft pretrial motions
Efficiently conduct legal research
Assist in preparation of cases for trial
Qualifications
JD from an accredited law school
Admitted to practice in the State of California
2+ years of litigation defense experience required
Experience with general liability and products liability defense is preferred
Federal court practice is a plus
Strong knowledge of rules of evidence and procedure required
Excellent written and analytical skills and a strong attention to detail are required
A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Pay Range$125,000$190,000 USD
Why Should You Apply?
Flexibility:Remote and hybrid work arrangements to support work-life blend
Benefits:Outstanding benefits package, including 401k match and generous PTO plan
Career Growth:Ample opportunities for professional development and advancement
Employee Perks:Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at
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We believe in creating a work environment free of barriers and bias, where individual outlooks and talents are respected and valued. Our firm's policy is to ensure an equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law.
RequiredPreferredJob Industries
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Cashier/Driver
Head Cashier Job 29 miles from Fullerton
Auto Body Paint & Detail Supplies Store
Role Description
This is a full-time on-site role for a Cashier/Driver at 1 Stop Auto Body Supplies in Riverside, CA. The role involves handling cashier responsibilities and driving duties on a daily basis.
Qualifications
Excellent customer service skills
Valid driver's license and a clean driving record
Ability to handle cash transactions accurately
Good communication skills
Part-Time Store Cashier/Stocker
Head Cashier Job 23 miles from Fullerton
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.
Position Type: Part-Time
Average Hours: Fewer than 30 hours per week
Starting Wage: $18.50 per hour
Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $20.60 | Year 5 - $22.10
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Collaborates with team members and communicates relevant information to direct leader
* Upholds the security and confidentiality of documents and data within area of responsibility
* Other duties as assigned
Cashier Responsibilities:
* Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
* Provides exceptional customer service, assisting customers with their shopping experience
* Provides feedback to management on all products, inventory losses, scanning errors, and general issues
* Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy
* Adheres to cash policies and procedures to minimize losses
Stocker Responsibilities:
* Stocks shelves and rotates product properly to guarantee fresh product is available for the customer
* Follows merchandising planograms to create excellently merchandised displays
* Organizes new inventory, removes and breaks down empty boxes
* Operates machinery and follows all safety procedures
Physical Demands:
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Qualifications:
* You must be 18 years of age or older
* Ability to provide prompt and courteous customer service
* Ability to perform general cleaning duties to company standards
* Ability to interpret and apply company policies and procedures
* Excellent verbal communication skills
* Ability to work both independently and within a team environment
* Effective time management
* Knowledge of products and services of the company
* Cashier: Ability to operate a cash register efficiently and accurately
* Cashier: Comply with state and local requirements for handling and selling alcoholic beverages
* Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler
* Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m.
Education and Experience:
* High School Diploma or equivalent preferred
* Prior work experience in a retail environment preferred
* A combination of education and experience providing equivalent knowledge
ALDI offers competitive wages and benefits, including:
* 401(k) Plan
* Company 401(k) Matching Contributions
* Employee Assistance Program (EAP)
* PerkSpot National Discount Program
In addition, eligible employees are offered:
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life and AD&D Insurance
* Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Cashier - Store 272
Head Cashier Job 11 miles from Fullerton
At The 99 Store you'll find a career that is more than just a job. We promise to provide you with the opportunity, and we will empower you to make it your own and run with it.
Our Story: The 99 Stores is a leading premium value retail chain that exists to provide the communities we serve an exciting primary shopping destination for our price savvy enthusiasts. We have over 386 retail stores in CA, NV, AZ, and TX and counting! Our categories grow day by day, and we are a one-stop destination for fresh produce, grocery, home goods, electronics, toys, home decor, party supplies, stationary, and so much more!
Summary
You will ensure that our customers experience a great store shopping experience by providing first-line customer support. You will assist shoppers by answering questions, helping them locate merchandise, and assisting them with the check-out process, as needed. You will also be a crucial part of the operations staff and play a fundamental role in the proper and timely merchandising of the store.
As you begin your shift, you'll be given an assignment which could include receiving and unloading and shipment from a distribution center, handling merchandise that needs to go out on the shelves, cleaning assignments, helping the manager on duty with a special task…whatever you are responsible for completing that day. In addition to your assigned responsibilities, you'll be expected to help customers as needed, do price or stock checks, ensure shopping carts are ready for arriving customers, clean as you go, and always work with an awareness on safety.
Responsibilities
Stocking and/or Cashier
Unload and sort merchandise upon delivery arrival.
Stock and display merchandise in accordance with Company merchandising standards.
Follow all Company merchandising guidelines and plan-o-grams.
Make sure all merchandise is accurately priced.
Process and return to stock all go-backs.
Carefully and correctly repack merchandise to be transferred back to the Distribution Center.
Break down cardboard boxes and place in baler.
Retrieve shopping carts from the parking lot.
Report any illegal activity by customers or employees to Store Management.
Follow all Company safety procedures.
Work independently with minimal direction and follow the daily to-do list.
Clean up spills, floors, shelves, displays, bathrooms, etc.
Perform additional duties as assigned by Management or Supervisors.
Minimum Required Experience
To be a self-starter with the ability to work independently, show initiative, and excel in a team environment.
A positive attitude and the ability to interact in an effective and friendly manner with customers and associates.
The ability to comprehend instructions, both verbal and written.
Proven ability to multi-task and meet shift goals and expectations.
The ability to regularly lift one to five pounds, and lift up to 50 pounds as you unload trucks or move large boxes of inventory.
The ability to constantly stand, bend and reach with a moderate amount of manual dexterity.
The ability to learn to use a baler and pallet jack.
Preferred Experience
High School Diploma required
Basic math skills required
Strong customer service skills
Competencies
Customer Focus, Action Oriented, Resilient
Hiring Start Rate: $16.00
99 Cents Only Stores is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Other details
Job Family Retail Operations
Pay Type Hourly
Min Hiring Rate $16.00
Full Time Head Cashier (Store 184 Placentia, CA)
Head Cashier Job 2 miles from Fullerton
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Westlake Ace Hardware.
Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
Ensure excellent customer service from those supervised.
Ensure all calls and pages are answered promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Ensure fast, accurate, professional checkouts.
Perform Cashier duties as needed to eliminate delays.
Possess strong product knowledge and knowledge of store layout and location of products.
Ensure customers are being greeted and thanked by name whenever possible.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Assist with register and computer problems, downloads, upgrades, and fixes as needed.
Cash Room Operations
In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
Verify weekend vault counts and randomly verify vault.
Office Operations
Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
Audit
On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
Front End Appearance and Upkeep
Keep the front end neat and clean at all times. Face and dust front end.
Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Call for cart pickups when necessary.
Perform all other duties as assigned.
Leadership
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Participate in store and Cashier meetings.
Assist with training and development of new cashiers.
Work with Assistant Manager-Operations to prepare for advancement
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION - Showing our love for the work we do, our customers, and our associates.
RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY - An authentic commitment to moral and ethical behavior.
TEAMWORK - Together we can achieve extraordinary things.
EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $17.25 per hour
For a full list of benefits and open positions, please visit us at: *****************************************************************
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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Front Door Security/Greeting Associate
Head Cashier Job 35 miles from Fullerton
Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing.
What we offer:
$22 - $25 / hour (based on experience)
50% off organic meals daily
20% off in-store purchases
Bonuses and sales rewards (for some departments)
HUGE opportunities for career growth
401k with 4% match, Paid Vacation, Health Benefits and much more…
What You Will Do:
Greet and assist customers
Provide a presence at the front entry that will deter theft by engaging with customers
Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise
Keeps our team members and customers safe by identifying and resolving safety concerns
Respond to alerts urgently to check receipts, recover unpaid merchandise in compliance with Company policies and procedures
Respond to any suspicious activity
Uses de-escalation tactics to limit disruptions in the store
Maintain detailed records of security incidents and report them to the appropriate store management
Collaborate with store management to investigate security incidents
Other duties as assigned by management
What You Will Bring:
At least 1 year of experience as a front door security employee
Good communication skills and the ability to work in a fast paced, team environment.
Ability to work flexible hours, including nights and weekends.
Store attention to detail and situational awareness
Ability to remain calm and composed in high-pressure environments/situations
Ability to stand and walk to extended periods of time
Erewhon has many opportunities for career development and growth as we expand across Southern California with nine current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Pacific Palisades, Santa Monica, Silver Lake, Studio City, and Venice) and our NEW Pasadena location opening soon!
#DoorgreeterPali
Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Data Entry/Customer Service Clerk
Head Cashier Job 16 miles from Fullerton
We are a Jewish synagogue looking for a skilled part-time Data
Entry/Customer Service clerk to provide bookkeeping/administrative
support.
Duties include:
*Processing & monitoring incoming payments, preparing monthly billing statements and following up on overdue payments.
*Prepare bank deposits.
*Reconcile accounts receivable to ensure all payments are accounted for and properly posted.
*Resolve member billing issues and work with those in need on payment plans.
*Work with outside bookkeeper to track invoices and pay bills.
*Other administrative tasks as required.
Requirements:
*Willing to learn a new software program.
*Data entry skills along with an aptitude for numbers.
*Proficiency in English and MS Office.
*Customer service orientation.
*High degree of accuracy and attention to detail.
Hours vary week to week but average between 10-15/week. Work must be performed onsite.
To apply please visit:
https://www.careers-page.com/o...
customer Service ( Remote work , No Vaccination Required)
Head Cashier Job 21 miles from Fullerton
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Customer Service ( Remote work , No Vaccination Required)
Head Cashier Job 19 miles from Fullerton
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Winner's Circle - Customer Service
Head Cashier Job 31 miles from Fullerton
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $17.28 - $18.78 per hour
Salary Range:
17.28
-
18.78
We are an equal opportunity employer and participate in E-Verify in states where required.
Customer Service
Head Cashier Job 31 miles from Fullerton
Shaka Wear is a streetwear brand who is looking for a customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Job Type: Full-time
Salary: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Work Location: In person Compensation: $18.00 per hour
Full Time Customer Service Clerk I
Head Cashier Job 24 miles from Fullerton
Under general supervision, performs varied clerical and recordkeeping work; provides information to the public; acts as a receptionist; does general typing; operates City's switchboard; does related work as required.
Representative Duties
Maintains the reception desk; types routine letters, documents and reports from rough drafts, marginal notes or oral and written instructions; types statistical data; receives, distributes and dispatches mail; checks columns of figures and names; maintains mailing lists; checks and alphabetizes records; arranges material for typing; reads proofs; enters information on cards and forms; assists or substitutes for superiors in handling more responsible office work; answers telephone calls and makes necessary connections; places local and long-distance calls; keeps records of calls and toll charges; operates various office equipment.
Organizational Responsibilities
This is an entry level Class in the typing and clerical series. Applicants for positions in this Class are not expected to have clerical experience; rather, a high degree of clerical aptitude and basic typing skills are considered necessary for an employee working in this class. Employees in this Class are normally assigned to offices where supervision and training are received from a more senior clerical or secretarial employee.
Typical Qualifications
Education and Experience
Graduation from high school or GED equivalent, including or supplemented by courses in typing and office procedures. Experience in public contact and switchboard duties is highly desirable.
Knowledge and Abilities
Must have knowledge of modern office methods, procedures and equipment and general knowledge of arithmetic and proper English; must be able to speak clearly and distinctly with good voice modulation; ability to meet the public with tact and courtesy; to learn what services are performed by each department and the location of employees within the City; to spell correctly and use proper English; to perform a variety of clerical work; to make comparisons and computations quickly and accurately; to have skill in indexing and filing; to work cooperatively with others; to have a high degree of clerical aptitude and a liking for office work.
Skills
Must be able to type at a rate of 40 words per minute and have the ability to use a switchboard, calculator, personal computer and word processor. Must have computer skills in Word. Skill in Outlook and Excel or Spreadsheet is highly desirable. Bilingual ability is highly desirable (Gardena is a multi-ethnic community with a variety of languages.)
***Candidates must provide the City with a current typing certificate (acquired within the last 6 months) indicating a typing speed of at least 40 net words per minute (nwpm). Typing certification must be proctored either virtually or in person.
Please attach a copy of your typing certificate/letter with your application materials or submit it via email to *************************** by Tuesday, March 25, 2025.
Gardena One-Stop located at 16801 South Western Avenue, Gardena, CA 90247offers this service in-person or online.
Please call to make an appointment, **************.
Physical Demands and Working Conditions
Work is performed in a busy office environment with frequent interruptions. Office work requires using a computer keyboard and screen and heavy volume of phone work. Physical demands include sitting for long periods of time, standing, kneeling, bending, twisting, reaching and grasping in the performance of duties.
License
Must have and maintain a valid Class C California Driver's License.
Supplemental Information
Testing Process:
Supplemental Questions - Pass/Fail
Typing Certificate - Pass/Fail
Oral Interview - 100% of total score
*Testing process is subject to change
Candidates must pass all examinations to be placed on the eligible list.
Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.
General Liability Associate
Head Cashier Job 31 miles from Fullerton
Wilson Elser is a leading defense litigation law firm with more than 1,250 attorneys in 44 offices throughout the United States. Founded in 1978, we rank among the top 200 law firms identified by The American Lawyer and 43rd in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus and a Women in the Law Forum Gold Standard Law Firm.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our General Liability Associate position in our Los Angeles Office.
This position offers a flexible, hybrid working arrangement.
The Position
Key Responsibilities:
Assist with discovery requests and responses
Draft pretrial motions
Efficiently conduct legal research
Assist in preparation of cases for trial
Qualifications
JD from an accredited law school
Admitted to practice in the State of California
2+ years of litigation defense experience required
Experience with general liability and products liability defense is preferred
Federal court practice is a plus
Strong knowledge of rules of evidence and procedure required
Excellent written and analytical skills and a strong attention to detail are required
A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Pay Range$125,000—$190,000 USD
Why Should You Apply?
Flexibility: Remote and hybrid work arrangements to support work-life blend
Benefits: Outstanding benefits package, including 401k match and generous PTO plan
Career Growth: Ample opportunities for professional development and advancement
Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at
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We believe in creating a work environment free of barriers and bias, where individual outlooks and talents are respected and valued. Our firm's policy is to ensure an equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law.
Cashier, Holiday Seasonal, Santa Monica - Pottery Barn
Head Cashier Job 35 miles from Fullerton
About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
* Consistently keep the store energy lively & upbeat for customers & your teammates
* Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
* Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
* Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
* Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
* Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
* Ensure client is aware of all promotions that may impact sales
* Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
* Maintain visual standards & supplies of the cash wrap area
* Maximize all of the resources available to get the customer what they want & resolve any issues
* Perform other duties as assigned by management - comply with all Company policies and procedures
* Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria
* Love to close a sale & can articulate a proven ability to exceed goals
* Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
* Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches
* Know what questions to ask your customers in order to understand their personal style & needs
* Succeed in a team environment, while able to work independently & manage your own
* High school diploma or equivalent preferred
* 1-2 years of experience in a customer service role
* Proven ability to prioritize and handle multiple tasks simultaneously
* Ability to be mobile on the sales floor for extended periods of time
* Ability to operate POS system
* Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
* Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Physical Requirements:
* Ability to be mobile on the sales floor for extended periods of time
* Ability to operate POS system
* Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17,27-$18.27 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
General Liability Associate
Head Cashier Job 31 miles from Fullerton
Wilson Elser is a leading defense litigation law firm with more than 1,250 attorneys in 44 offices throughout the United States. Founded in 1978, we rank among the top 200 law firms identified by The American Lawyer and 43rd in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus and a Women in the Law Forum Gold Standard Law Firm.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our General Liability Associate position in our Los Angeles Office.
This position offers a flexible, hybrid working arrangement.
The Position
Key Responsibilities:
Assist with discovery requests and responses
Draft pretrial motions
Efficiently conduct legal research
Assist in preparation of cases for trial
Qualifications
JD from an accredited law school
Admitted to practice in the State of California
2+ years of litigation defense experience required
Experience with general liability and products liability defense is preferred
Federal court practice is a plus
Strong knowledge of rules of evidence and procedure required
Excellent written and analytical skills and a strong attention to detail are required
A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Pay Range
$125,000 - $190,000 USD
Why Should You Apply?
Flexibility: Remote and hybrid work arrangements to support work-life blend
Benefits: Outstanding benefits package, including 401k match and generous PTO plan
Career Growth: Ample opportunities for professional development and advancement
Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at
*********************************
.
We believe in creating a work environment free of barriers and bias, where individual outlooks and talents are respected and valued. Our firm's policy is to ensure an equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law.
Part-Time Store Cashier/Stocker
Head Cashier Job 26 miles from Fullerton
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.
Position Type: Part-Time
Average Hours: Fewer than 30 hours per week
Starting Wage: $19.00 per hour
Wage Increases: Year 2 - $19.50 | Year 3 - $20.00 | Year 4 - $20.60 | Year 5 - $22.10
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Collaborates with team members and communicates relevant information to direct leader
* Upholds the security and confidentiality of documents and data within area of responsibility
* Other duties as assigned
Cashier Responsibilities:
* Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
* Provides exceptional customer service, assisting customers with their shopping experience
* Provides feedback to management on all products, inventory losses, scanning errors, and general issues
* Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy
* Adheres to cash policies and procedures to minimize losses
Stocker Responsibilities:
* Stocks shelves and rotates product properly to guarantee fresh product is available for the customer
* Follows merchandising planograms to create excellently merchandised displays
* Organizes new inventory, removes and breaks down empty boxes
* Operates machinery and follows all safety procedures
Physical Demands:
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Qualifications:
* You must be 18 years of age or older
* Ability to provide prompt and courteous customer service
* Ability to perform general cleaning duties to company standards
* Ability to interpret and apply company policies and procedures
* Excellent verbal communication skills
* Ability to work both independently and within a team environment
* Effective time management
* Knowledge of products and services of the company
* Cashier: Ability to operate a cash register efficiently and accurately
* Cashier: Comply with state and local requirements for handling and selling alcoholic beverages
* Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler
* Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m.
Education and Experience:
* High School Diploma or equivalent preferred
* Prior work experience in a retail environment preferred
* A combination of education and experience providing equivalent knowledge
ALDI offers competitive wages and benefits, including:
* 401(k) Plan
* Company 401(k) Matching Contributions
* Employee Assistance Program (EAP)
* PerkSpot National Discount Program
In addition, eligible employees are offered:
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life and AD&D Insurance
* Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Cashier - Store 78
Head Cashier Job 19 miles from Fullerton
At The 99 Store you'll find a career that is more than just a job. We promise to provide you with the opportunity, and we will empower you to make it your own and run with it.
Our Story: The 99 Stores is a leading premium value retail chain that exists to provide the communities we serve an exciting primary shopping destination for our price savvy enthusiasts. We have over 386 retail stores in CA, NV, AZ, and TX and counting! Our categories grow day by day, and we are a one-stop destination for fresh produce, grocery, home goods, electronics, toys, home decor, party supplies, stationary, and so much more!
Summary
You will ensure that our customers experience a great store shopping experience by providing first-line customer support. You will assist shoppers by answering questions, helping them locate merchandise, and assisting them with the check-out process, as needed. You will also be a crucial part of the operations staff and play a fundamental role in the proper and timely merchandising of the store.
As you begin your shift, you'll be given an assignment which could include receiving and unloading and shipment from a distribution center, handling merchandise that needs to go out on the shelves, cleaning assignments, helping the manager on duty with a special task…whatever you are responsible for completing that day. In addition to your assigned responsibilities, you'll be expected to help customers as needed, do price or stock checks, ensure shopping carts are ready for arriving customers, clean as you go, and always work with an awareness on safety.
Responsibilities
Stocking and/or Cashier
Unload and sort merchandise upon delivery arrival.
Stock and display merchandise in accordance with Company merchandising standards.
Follow all Company merchandising guidelines and plan-o-grams.
Make sure all merchandise is accurately priced.
Process and return to stock all go-backs.
Carefully and correctly repack merchandise to be transferred back to the Distribution Center.
Break down cardboard boxes and place in baler.
Retrieve shopping carts from the parking lot.
Report any illegal activity by customers or employees to Store Management.
Follow all Company safety procedures.
Work independently with minimal direction and follow the daily to-do list.
Clean up spills, floors, shelves, displays, bathrooms, etc.
Perform additional duties as assigned by Management or Supervisors.
Minimum Required Experience
To be a self-starter with the ability to work independently, show initiative, and excel in a team environment.
A positive attitude and the ability to interact in an effective and friendly manner with customers and associates.
The ability to comprehend instructions, both verbal and written.
Proven ability to multi-task and meet shift goals and expectations.
The ability to regularly lift one to five pounds, and lift up to 50 pounds as you unload trucks or move large boxes of inventory.
The ability to constantly stand, bend and reach with a moderate amount of manual dexterity.
The ability to learn to use a baler and pallet jack.
Preferred Experience
High School Diploma required
Basic math skills required
Strong customer service skills
Competencies
Customer Focus, Action Oriented, Resilient
Hiring Start Rate: $16.00
99 Cents Only Stores is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Other details
Job Family Retail Operations
Pay Type Hourly
Min Hiring Rate $16.00
Part Time Head Cashier (Store 184 Placentia, CA)
Head Cashier Job 2 miles from Fullerton
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Westlake Ace Hardware.
Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
Ensure excellent customer service from those supervised.
Ensure all calls and pages are answered promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Ensure fast, accurate, professional checkouts.
Perform Cashier duties as needed to eliminate delays.
Possess strong product knowledge and knowledge of store layout and location of products.
Ensure customers are being greeted and thanked by name whenever possible.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Assist with register and computer problems, downloads, upgrades, and fixes as needed.
Cash Room Operations
In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
Verify weekend vault counts and randomly verify vault.
Office Operations
Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
Audit
On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
Front End Appearance and Upkeep
Keep the front end neat and clean at all times. Face and dust front end.
Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Call for cart pickups when necessary.
Perform all other duties as assigned.
Leadership
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Participate in store and Cashier meetings.
Assist with training and development of new cashiers.
Work with Assistant Manager-Operations to prepare for advancement
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION - Showing our love for the work we do, our customers, and our associates.
RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY - An authentic commitment to moral and ethical behavior.
TEAMWORK - Together we can achieve extraordinary things.
EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $16.50 per hour
For a full list of benefits and open positions, please visit us at: *****************************************************************
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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Customer Service ( Remote work , No Vaccination Required)
Head Cashier Job 27 miles from Fullerton
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Cashier, Holiday Seasonal, Santa Monica - Pottery Barn
Head Cashier Job 35 miles from Fullerton
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
Consistently keep the store energy lively & upbeat for customers & your teammates
Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
Ensure client is aware of all promotions that may impact sales
Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
Maintain visual standards & supplies of the cash wrap area
Maximize all of the resources available to get the customer what they want & resolve any issues
Perform other duties as assigned by management - comply with all Company policies and procedures
Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria
Love to close a sale & can articulate a proven ability to exceed goals
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches
Know what questions to ask your customers in order to understand their personal style & needs
Succeed in a team environment, while able to work independently & manage your own
High school diploma or equivalent preferred
1-2 years of experience in a customer service role
Proven ability to prioritize and handle multiple tasks simultaneously
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17,27-$18.27 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Responsibilities