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Become A Head Cashier

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Working As A Head Cashier

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $19,310

    Average Salary

Example Of What A Head Cashier does

  • Handle store operations in the absence of store managers.
  • Received payments by cash, check, credit cards, vouchers, and automatic debits.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management) as the Head Cashier.
  • Supervised 2-6 service desk employees.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Answered customer service phone calls.
  • Manage customer transactions both cash and card payments.
  • Assisted customers with sales, internet orders, and order pickups.
  • Counted all of the cashier drawers and put together the nightly deposit.
  • Trained new assistant managers on company policies and procedures.
  • Cash Deposits - Perform morning bank deposits according to established corporate policies.
  • Supervised employee orientation/on-boarding, training, development, coaching, regular employee check-in, work direction and performance management.
  • Managed all checkout functions by processing sales transactions and refunds.
  • Hired and trained 90 employees for cashier and runner positions for the front end operations.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Process merchandise returns and exchanges.
  • Maintain security and address loss prevention issues.
  • Processed shipment for placement on sales floor.
  • Placed special orders and called other stores to find desired items.
  • Maintained clean and orderly checkout areas.

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How To Become A Head Cashier

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Head Cashier jobs

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Top Skills for A Head Cashier

CustomerServiceSkillsFrontEndActivitiesProcessMerchandiseReturnsSuperviseCustomerComplaintsLossPreventionIssuesSalesFloorBankDepositsServiceDeskCustomerSatisfactionCheckoutStationsPhoneCallsPOSCompanyPoliciesCustomerServiceIssuesProcessingSalesTransactionsFrontEndOperationsCustomerInquiriesSpecialOrdersCustomerTransactions

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Top Head Cashier Skills

  1. Customer Service Skills
  2. Front End Activities
  3. Process Merchandise Returns
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated excellent customer service skills, able to handle difficult customers with professionalism and assist in resolving problems.
  • Managed the front end activities by proactively visiting Customer Service and other registers.
  • Answer customers questions Maintain clean and orderly checkout areas Request information or assistance using paging systems Process merchandise returns and exchanges Inventory
  • Provided direct customer service and resolved customer issues Supervised employee task delegation and decision making
  • Provided exceptional assistance at the Customer Service counter by processing returns, answering customer questions and resolving customer complaints.

Top Head Cashier Employers