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Working As A Head Cashier

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $24,000

    Average Salary

What Does A Head Cashier Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Head Cashier

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Head Cashier Career Paths

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Average Length of Employment
Cashier Manager 3.1 years
Head Cashier 3.0 years
Cashier Supervisor 2.9 years
Lead Cashier 2.2 years
Credit Cashier 2.1 years
Cashier Operator 1.9 years
Cashier 1.8 years
Front End Cashier 1.8 years
Service Cashier 1.8 years
Cashier Associate 1.5 years
Retail Cashier 1.5 years
Bookseller/Cashier 1.5 years
Floor Cashier 1.3 years
Seasonal Cashier 0.5 years
Top Careers Before Head Cashier
Cashier 30.8%
Manager 3.1%
Server 3.0%
Internship 2.8%
Volunteer 2.0%
Waitress 2.0%
Hostess 1.9%
Supervisor 1.8%
Teller 1.8%
Top Careers After Head Cashier
Cashier 19.0%
Teller 3.9%
Server 3.9%
Manager 3.6%
Internship 2.5%
Supervisor 2.3%

Do you work as a Head Cashier?

Top Skills for A Head Cashier

  1. Customer Service
  2. Front End Associates
  3. Process Merchandise Returns
You can check out examples of real life uses of top skills on resumes here:
  • Provide outstanding customer service while retaining focus on merchandising products and ensuring that all available merchandise is available and displayed properly.
  • Prepared and delivered performance evaluations for all front end associates.
  • Computed and recorded totals of transactions, as well as process merchandise returns and exchanges.
  • Managed team of cashiers -Practiced excellent customer service -Stocked merchandise on sales floor -Maintained inventory in stock room -Performed cash office duties
  • Provided exceptional assistance at the Customer Service counter by processing returns, answering customer questions and resolving customer complaints.

Head Cashier Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 40,377 Head Cashier resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Head Cashier Resume

View Resume Examples

Head Cashier Demographics

Gender

Female

72.3%

Male

23.5%

Unknown

4.2%
Ethnicity

White

60.3%

Hispanic or Latino

18.7%

Black or African American

11.8%

Asian

5.9%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

78.3%

French

5.0%

Arabic

1.9%

Portuguese

1.8%

Hindi

1.4%

German

1.3%

Italian

1.2%

Russian

1.1%

Polish

1.1%

Japanese

0.9%

Vietnamese

0.8%

Urdu

0.8%

Mandarin

0.7%

Chinese

0.7%

Swedish

0.5%

Hmong

0.5%

Carrier

0.5%

Tagalog

0.5%

Korean

0.5%

Filipino

0.5%
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Head Cashier Education

Schools

Everest Institute

7.4%

Kaplan University

7.3%

Monroe College

6.3%

Miami Dade College

6.3%

Ashford University

6.0%

Northern Virginia Community College

5.9%

Strayer University

5.2%

Arizona State University

5.1%

Nassau Community College

4.9%

Borough of Manhattan Community College of the City University of New York

4.7%

Broward College

4.4%

Remington College

4.4%

Tidewater Community College

4.4%

John Jay College of Criminal Justice of the City University of New York

4.2%

University of Central Florida

4.1%

Valencia College

4.1%

Florida International University

3.9%

Southern New Hampshire University

3.9%

Bronx Community College of the City University of New York

3.8%

Baker College

3.8%
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Majors

Business

21.5%

Criminal Justice

7.7%

Medical Assisting Services

7.5%

Psychology

7.1%

Health Care Administration

7.1%

Accounting

7.0%

General Studies

6.4%

Nursing

5.9%

Liberal Arts

4.5%

Communication

3.0%

Cosmetology

2.9%

English

2.6%

Biology

2.6%

Management

2.3%

Computer Science

2.2%

Graphic Design

2.2%

Education

2.1%

Marketing

1.9%

Pharmacy

1.8%

Sociology

1.7%
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Degrees

High School Diploma

37.6%

Bachelors

25.6%

Associate

21.0%

Certificate

6.5%

Diploma

6.5%

Masters

1.9%

License

0.8%

Doctorate

0.1%
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Updated May 18, 2020