How to hire a head cashier

How to hire a head cashier, step by step

Here's a step-by-step head cashier hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a head cashier job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new head cashier
• Step 8: Go through the hiring process checklist

What does a head cashier do?

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1. Identify your hiring needs

   The head cashier hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A head cashier's background is also an important factor in determining whether they'll be a good fit for the position. For example, head cashiers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of head cashiers and their corresponding salaries.

   Type of Head Cashier	Description	Hourly rate
   Head Cashier	Cashiers process payments from customers purchasing goods and services.	$12-17
   Customer Service Clerk	A customer service clerk is responsible for resolving client issues, giving requested information, and providing clients high-quality customer service. Customer service clerks' tasks include sharing information, responding to and recording requests, collecting payments, and resolving billing disputes... Show more	$12-20
   Box Office, Cashier	A box office cashier is primarily in charge of selling admission tickets to customers, ensuring fast and efficient procedures. They process cash or credit card payments, balance out the cash drawers, maintain accurate records, use automated systems, and produce progress reports as necessary... Show more	$12-14

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Quality Customer Service
   • Store Operations
   • Help Support
   • Cleanliness
   • Cash Handling
   • Good Communication
   • Operational Issues
   • Loss Prevention
   • POS
   • Customer Complaints
   • Cash Drawers
   • Processing Sales Transactions
   • Sales Floor

   Check all skills

   Responsibilities:

   • Manage jewelry stock and inventory balances accurately.
   • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
   • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
   • Process information and merchandise through POS register system
   • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
   • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.

   More head cashier duties

3. Make a budget

   Including a salary range in the head cashier job description is a good way to get more applicants. A head cashier salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a head cashier in Georgia may be lower than in California, and an entry-level engineer typically earns less than a senior-level head cashier. Additionally, a head cashier with lots of experience in the field may command a higher salary as a result.

   Average head cashier salary

   $14.97hourly

   $31,143 yearly

   ---

   Entry-level head cashier salary

   $26,000 yearly salary

   Updated January 16, 2026

   Average head cashier salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$39,072	$19
   2	Oregon	$36,470	$18
   3	New York	$35,119	$17
   4	Colorado	$34,322	$17
   5	Maine	$33,776	$16
   6	North Dakota	$33,052	$16
   7	Utah	$32,430	$16
   8	New Hampshire	$32,353	$16
   9	Nevada	$31,335	$15
   10	Ohio	$30,954	$15
   11	Montana	$30,601	$15
   12	Arkansas	$30,434	$15
   13	Indiana	$30,358	$15
   14	New Mexico	$30,299	$15
   15	Pennsylvania	$29,943	$14
   16	Iowa	$29,566	$14
   17	Missouri	$29,060	$14
   18	Tennessee	$28,394	$14
   19	Kentucky	$28,289	$14
   20	Texas	$27,980	$13

   Average head cashier salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Prince William County	$32,938	$15.84
   2	MOD Pizza	$32,207	$15.48
   3	Natural Grocers	$32,035	$15.40	140
   4	Grocery Outlet	$31,906	$15.34	10
   5	Sprouts Farmers Market	$31,753	$15.27	101
   6	Food City	$31,578	$15.18	91
   7	district	$30,002	$14.42	2
   8	MGM Resorts International	$29,961	$14.40	12
   9	Ace Hardware	$29,809	$14.33	1,205
   10	RELX	$29,375	$14.12	7
   11	YoYo.com	$29,296	$14.08	1
   12	Five Below	$29,221	$14.05	519
   13	Lowe's Companies	$28,938	$13.91	2,014
   14	C-A-L Ranch Stores	$28,784	$13.84	6
   15	Wentzville R Iv School District	$28,630	$13.76	1
   16	PJP	$28,426	$13.67
   17	Penn Harris Madison Schools	$28,348	$13.63	2
   18	Ollie's Bargain Outlet	$28,095	$13.51	290
   19	University of South Carolina	$27,472	$13.21	4

4. Writing a head cashier job description

   A head cashier job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a head cashier job description:

   Head cashier job description example

   Essential Job Functions:
   
   * Promote and maintain efficient and courteous service to customers at all times.
   * Supervise and monitor the front-end managers, computer room operators, cashier, courtesy clerks, and Gas-n-Go.
   * Coordinate pickup lanes and maintain security of safe and change fund and oversee safe counts and the weekly safe report.
   * Be knowledgeable of, enforce, and be accountable for security policies and procedures for store safe. This includes safe combinations and keys as they are entrusted to you.
   * Oversee cash pickups and deposits and ensure they are properly handled, as well as voids and refunds.
   * Oversee check cashing procedures and ensure they are handled properly.
   * Monitor and promote Valucard policies
   * Prepare schedules for front end associates on a weekly basis ensuring they are posted by company deadline. Enforce and schedule all proper breaks as well.
   * Enforce all front-end policies and procedures including dress code, attendance, etc.
   * Maintain all supplies for front end, as well as candy and tobacco products.
   * Monitor over/short and make sure the proper managers are notified of issues and disciplinary action is taken when required.
   * Know, follow, and enforce all state and local laws, as well as company policies and procedures relating to alcohol and tobacco sales, lotto, WIC, charge accounts, debit, credit, EBT cards, and gift cards.
   * Follow and oversee proper procedures for selling money orders, money transfers, postage stamps, coin machines, hunting and fishing licenses, rentals, and promotional tickets.
   * Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
   * Understand how to submit a completed weekly sales report
   * Any other duties as assigned by a manager or supervisor.
   
   Qualifications:
   
   * Previous management experience
   * Ability to conduct self in a professional manner
   * Maintain a strict level confidentiality with company and associate's information
   * Ability to communicate effectively to associates of all levels via verbal and written communication
   * Effective at training associates with varying learning styles
   * Must be Organized, Dependable, and Self-motivated
   * Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have interaction with various levels of individuals on a daily basis.
   
   ?Benefits of working for Food City:
   
   401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
   
   About Food City:
   
   Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right head cashier for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find head cashier candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit head cashiers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new head cashier

   Once you've decided on a perfect head cashier candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new head cashier. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a head cashier?