Head cashier job description
Updated March 14, 2024
8 min read
A head cashier is responsible for managing the cashier personnel as well as the everyday operations of the store. Their duties include interacting with customers and addressing complaints, operating cash registers and scanning items, and ensuring collected money matches daily reports.
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Example head cashier requirements on a job description
Head cashier requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in head cashier job postings.
Sample head cashier requirements
- High-school diploma or equivalent.
- Minimum one-year experience in retail.
- Strong familiarity with cash registers.
- Proficiency in basic math.
- Strong organizational abilities.
Sample required head cashier soft skills
- Ability to work in a team environment.
- Excellent customer service skills.
- Exceptional attention to detail.
- Ability to work in a fast-paced environment.
- Strong problem-solving and communication skills.
Head cashier job description example 1
Food City head cashier job description
Essential Job Functions:
* Promote and maintain efficient and courteous service to customers at all times.
* Supervise and monitor the front-end managers, computer room operators, cashier, courtesy clerks, and Gas-n-Go.
* Coordinate pickup lanes and maintain security of safe and change fund and oversee safe counts and the weekly safe report.
* Be knowledgeable of, enforce, and be accountable for security policies and procedures for store safe. This includes safe combinations and keys as they are entrusted to you.
* Oversee cash pickups and deposits and ensure they are properly handled, as well as voids and refunds.
* Oversee check cashing procedures and ensure they are handled properly.
* Monitor and promote Valucard policies
* Prepare schedules for front end associates on a weekly basis ensuring they are posted by company deadline. Enforce and schedule all proper breaks as well.
* Enforce all front-end policies and procedures including dress code, attendance, etc.
* Maintain all supplies for front end, as well as candy and tobacco products.
* Monitor over/short and make sure the proper managers are notified of issues and disciplinary action is taken when required.
* Know, follow, and enforce all state and local laws, as well as company policies and procedures relating to alcohol and tobacco sales, lotto, WIC, charge accounts, debit, credit, EBT cards, and gift cards.
* Follow and oversee proper procedures for selling money orders, money transfers, postage stamps, coin machines, hunting and fishing licenses, rentals, and promotional tickets.
* Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
* Understand how to submit a completed weekly sales report
* Any other duties as assigned by a manager or supervisor.
Qualifications:
* Previous management experience
* Ability to conduct self in a professional manner
* Maintain a strict level confidentiality with company and associate's information
* Ability to communicate effectively to associates of all levels via verbal and written communication
* Effective at training associates with varying learning styles
* Must be Organized, Dependable, and Self-motivated
* Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have interaction with various levels of individuals on a daily basis.
?Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.
* Promote and maintain efficient and courteous service to customers at all times.
* Supervise and monitor the front-end managers, computer room operators, cashier, courtesy clerks, and Gas-n-Go.
* Coordinate pickup lanes and maintain security of safe and change fund and oversee safe counts and the weekly safe report.
* Be knowledgeable of, enforce, and be accountable for security policies and procedures for store safe. This includes safe combinations and keys as they are entrusted to you.
* Oversee cash pickups and deposits and ensure they are properly handled, as well as voids and refunds.
* Oversee check cashing procedures and ensure they are handled properly.
* Monitor and promote Valucard policies
* Prepare schedules for front end associates on a weekly basis ensuring they are posted by company deadline. Enforce and schedule all proper breaks as well.
* Enforce all front-end policies and procedures including dress code, attendance, etc.
* Maintain all supplies for front end, as well as candy and tobacco products.
* Monitor over/short and make sure the proper managers are notified of issues and disciplinary action is taken when required.
* Know, follow, and enforce all state and local laws, as well as company policies and procedures relating to alcohol and tobacco sales, lotto, WIC, charge accounts, debit, credit, EBT cards, and gift cards.
* Follow and oversee proper procedures for selling money orders, money transfers, postage stamps, coin machines, hunting and fishing licenses, rentals, and promotional tickets.
* Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
* Understand how to submit a completed weekly sales report
* Any other duties as assigned by a manager or supervisor.
Qualifications:
* Previous management experience
* Ability to conduct self in a professional manner
* Maintain a strict level confidentiality with company and associate's information
* Ability to communicate effectively to associates of all levels via verbal and written communication
* Effective at training associates with varying learning styles
* Must be Organized, Dependable, and Self-motivated
* Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have interaction with various levels of individuals on a daily basis.
?Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.
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Head cashier job description example 2
Lowe's Companies head cashier job description
What You Will Do
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
* Delivering a checkout experience that is quick, professional, and friendly.
* Ensuring merchandise is accurately scanned and meets the needs of the customer.
* Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
* Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
* Requires morning, afternoon and evening availability any day of the week.
* Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
* Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
* 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
* 6 months experience using common retail technology, such as smart phones and tablets.
* 1 year of retail experience as a cashier.
* Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
* 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
* 1 year of experience as a head cashier.
* 6 months experience working in any department at a Lowe's retail store.
* 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
* 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
* Delivering a checkout experience that is quick, professional, and friendly.
* Ensuring merchandise is accurately scanned and meets the needs of the customer.
* Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
* Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
* Requires morning, afternoon and evening availability any day of the week.
* Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
* Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
* 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
* 6 months experience using common retail technology, such as smart phones and tablets.
* 1 year of retail experience as a cashier.
* Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
* 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
* 1 year of experience as a head cashier.
* 6 months experience working in any department at a Lowe's retail store.
* 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
* 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
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Head cashier job description example 3
The TJX Companies head cashier job description
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Career Opportunities: Full Time Head Cashier (1983321)
Job Description Print Preview
Apply Save Job Email Job to Friend Return to List
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 0804 || 9520 Highway 5 || Douglasville || GA || 30135
Responsibilities
+ Ensures the delivery of prompt, courteous and knowledgeable service to all external and internal customers at all times, resolving any customer service issues appropriately and competently
+ Operate as a front line manager focused on executing store functions through staff members.
+ Help coach and train a capable and talented team of Sales Associates, ensure development of the overall store team.
+ Assisting with general supervision in accordance with company policies and procedures including opening and closing the store and front end coverage as assigned.
+ Adjust priorities and manage time wisely in a fast-paced environment.
+ Communicate in a clear, concise manner and listen attentively to others.
Requirements:
+ Must possess superior customer relations
+ Must be available to work flexible schedule including weekends and
+ Strong communication skills - verbal and Listens and responds appropriately.
+ Must be capable of handling multiple tasks at one
+ Ability to respond appropriately to changes in direction or unexpected situations.
+ Team player/works effectively with peers and supervisors to accomplish tasks.
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 0804 || 9520 Highway 5 || Douglasville || GA || 30135
Loading...
Skip to Main Content
Career Opportunities: Full Time Head Cashier (1983321)
Job Description Print Preview
Apply Save Job Email Job to Friend Return to List
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 0804 || 9520 Highway 5 || Douglasville || GA || 30135
Responsibilities
+ Ensures the delivery of prompt, courteous and knowledgeable service to all external and internal customers at all times, resolving any customer service issues appropriately and competently
+ Operate as a front line manager focused on executing store functions through staff members.
+ Help coach and train a capable and talented team of Sales Associates, ensure development of the overall store team.
+ Assisting with general supervision in accordance with company policies and procedures including opening and closing the store and front end coverage as assigned.
+ Adjust priorities and manage time wisely in a fast-paced environment.
+ Communicate in a clear, concise manner and listen attentively to others.
Requirements:
+ Must possess superior customer relations
+ Must be available to work flexible schedule including weekends and
+ Strong communication skills - verbal and Listens and responds appropriately.
+ Must be capable of handling multiple tasks at one
+ Ability to respond appropriately to changes in direction or unexpected situations.
+ Team player/works effectively with peers and supervisors to accomplish tasks.
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 0804 || 9520 Highway 5 || Douglasville || GA || 30135
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Updated March 14, 2024
Updated March 14, 2024