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Top 50 Head Cashier Skills

Below we've compiled a list of the most important skills for a Head Cashier. We ranked the top skills based on the percentage of Head Cashier resumes they appeared on. For example, 35.3% of Head Cashier resumes contained Customer Service as a skill. Let's find out what skills a Head Cashier actually needs in order to be successful in the workplace.

These are the most important skills for a Head Cashier:

1. Customer Service

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high Demand
Here's how Customer Service is used in Head Cashier jobs:
  • Provide outstanding customer service while retaining focus on merchandising products and ensuring that all available merchandise is available and displayed properly.
  • Received multiple acknowledgments for my level of dedication and knowledge to excellent customer service
  • Provided excellent customer services when dealing with returned items.
  • Oversee all front end pursuits by stopping over at customer service desk, commercial records and front line journals.
  • Trained and managed new cashiers, cross training from cashier to returns and customer service.
  • Worked front line as cashier, customer service, return desk, and head cashier.
  • Manage a variety of customer service and administrative tasks and resolve issues with expediency.
  • Train and supervise new hires in customer service routine and policies.
  • Assisted in the training of new customer service representatives and cashiers.
  • Worked with the service department on any customer service issues.
  • Mentor simple cashiers in the mastery of outstanding customer service.
  • Assure Customer Service needs are met at all times.
  • Trained new cashiers and taught them about customer service.
  • Assisted customers by providing top level customer service.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly andefficiently.
  • Provided direct customer service and resolved customer issues Supervised employee task delegation and decision making
  • Provide excellent customer service for guests Assistant Manager when Supervisor is absent
  • Cash accountability and responsible for providing excellent customer service both from our cashiers as well as to our customers.
  • Coach, support, train and develop customer service staff.
  • Managed all check out functions Processed sales transactions and refunds Monitored cash drawers Performed opening procedures for store Provided excellent customer service

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450 Customer Service Jobs

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2. Front End Associates

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high Demand
Here's how Front End Associates is used in Head Cashier jobs:
  • Oversee front end associates, track reporting for extended protection plans weekly, override price matches and customer satisfaction issues.
  • Maintained front end associates performance and worked closely with supervisors on weekly schedules and reviews.
  • Monitor, coach, train, and develop approximately 20 front end associates.
  • Head Cashiers assist with the coaching and training of other front end associates.
  • Assist in supervision, coaching and training of Front End Associates.
  • Prepared schedules for front end associates weekly based on store needs.
  • Preform monthly Carter Test performance evaluations on Front End Associates.
  • Schedule lunches and break coverage of front end associates.
  • Supervised day to day activities for front end associates.
  • Created and scheduled lunch breaks for front end associates.
  • Drive awareness of current promotions with front end associates.
  • Time managed schedule for each front end associates.
  • Train, cashiers and front end associates.
  • Handled front end associates and parking lot personnel
  • Supervised the front end associates.
  • Train all front end associates.
  • Train and mentor Front End Associates, may range from 15-35 employees.
  • Position front end associates and support them by approving Point of Sale transactions, mark downs and expediting price checks.
  • Supervised, trained, and coached front end associates * Assisted with new hire orientation
  • Managed front end associates Performed opening and closing duties Handled customer concerns' and complaints Made bank deposits

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3. Process Merchandise Returns

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high Demand
Here's how Process Merchandise Returns is used in Head Cashier jobs:
  • Answer customers questions Maintain clean and orderly checkout areas Request information or assistance using paging systems Process merchandise returns and exchanges Inventory
  • Computed and recorded totals of transactions, as well as process merchandise returns and exchanges.
  • Authorize and process merchandise returns, exchanges, and price changes.
  • Greet customers entering establishments., Process merchandise returns and exchanges.
  • Process merchandise returns and provided store credits.
  • Process merchandise returns and changes.
  • Process merchandise returns and exchanges.
  • Process merchandise returns and exchanges Stock shelves and mark prices on shelves and items.
  • Offer related item to customer Process merchandise returns and exchanges.
  • Process merchandise returns and tax exemot purchases.
  • scheduled shifts for cashiers Process merchandise returns and exchanges.

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4. Sales Floor

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high Demand
Here's how Sales Floor is used in Head Cashier jobs:
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Assigned primarily to one zone on the sales Floor, but also required to work in other areas.
  • Answered phone calls, ran the sales floor as needed, and handled high stress environments.
  • Managed all return merchandise and restocked same in sales floor at the end of every shift.
  • Provide translation on the Sales floor for Spanish speaking customers.
  • Assisted on sales floor as needed to maintain service standards.
  • Opened, sorted and stock out sales floor.
  • Monitor and maintain general order on sales floor.
  • Reorganized the sales floor to meet company demands.
  • Involved in sales floor helping customers with needs.
  • Replenished stock and organized products on sales floor.
  • Maintained a cleaned sales floor after store closing
  • Processed shipment for placement on sales floor.
  • Prepared merchandise for sales floor.
  • Replenished items onto sales floor.
  • Trained new employees on the sales floor and the new cashiers.
  • Keep the sales Floor as clean as possible.
  • Ensured the restock on the sales floor and defective merchandise is properly labeled.
  • Multi-tasked: head cashier/ sales associate, upselling items on cashier register and sales floor.
  • Replenish the sales floor Provide exemplary customer service while completing transactions in a timely manner Perform as part of a team

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5. Customer Complaints

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high Demand
Here's how Customer Complaints is used in Head Cashier jobs:
  • Provided exceptional assistance at the Customer Service counter by processing returns, answering customer questions and resolving customer complaints.
  • Examined merchandise and other pertinent information to determine accuracy of customer complaints and to assign responsibility for errors.
  • Resolved elevated customer complaints and frequently oversaw conflict resolution procedures at the Returns Desk.
  • Resolved employee conflicts and ensured that any customer complaints are handled immediately.
  • Resolved customer complaints including providing replacement menu items as needed.
  • Supervised customer transaction and resolved customer complaints.
  • Front End Customer Service Associate: Handled returns, credit card applications, customer complaints, and answered/transferred phone calls.
  • Handled store operations in the absence of store managers, ensured any customer complaints are handled immediately.
  • Exhibited excellent customer service to all customers; resolved any and all customer complaints.
  • Resolve customer complaints, Supervise and monitor checkout stations to ensure proper staffing.
  • Investigated customer complaints about merchandise, service, billing, and credit rating.
  • Resolved customer complaints and requests for refunds, exchanges and adjustments.
  • Resolve customer complaints regarding sales and service.
  • Resolve customer complaints from start to finish.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Provided excellent customer service during the cashing out process, Resolved customer complaints, guide them and provide relevant information.
  • Handled customer complaints, communicated with sales specialists and managers.
  • Address customer complaints and resolve them in an expedient manner.
  • Completed work schedules * Serviced customer complaints * Handle customers special orders
  • trained part time cashiers used credit/debit machines assisted other cashiers with difficult customers resolved customer complaints set displays

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6. Orderly Checkout Areas

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high Demand
Here's how Orderly Checkout Areas is used in Head Cashier jobs:
  • Issued receipts, refunds, credits, or change due to customers and maintain clean and orderly checkout areas.
  • Stocked shelves, marked prices and/or identified prices of merchandise * Maintained clean and orderly checkout areas.
  • Maintain clean and orderly checkout areas* Trained cashiers on the POS system to ensure accuracy.
  • Maintained clean and orderly checkout areas during shift for myself and other cashier associates.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties.
  • Maintain clean and orderly checkout areas.
  • Greet customers entering establishments Maintain clean and orderly checkout areas.
  • Maintain clean and orderly checkout areas Resolve customers complaints
  • Greet customers entering establishment Maintain clean and orderly checkout areas Sell money orders and other items to customers
  • Maintained clean and orderly checkout areas Monitor check out stations to ensure availability of cash Counted and secured daily sales in safe
  • Greet customers entering establishments.Issue receipts, refunds, credits, or change due to customers.Maintain clean and orderly checkout areas.
  • Processed payments by cash, check, or credit card Greeted customers entering establishment Maintained clean and orderly checkout areas
  • Assist cashiers in sales Cash Handling, Overides Maintain clean and orderly checkout areas Training new cashiers

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7. Loss Prevention

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high Demand
Here's how Loss Prevention is used in Head Cashier jobs:
  • Balanced and deposited cash drawers with efficiency following cash safety and loss prevention procedures.
  • Monitored entrance/exits to ensure loss prevention.
  • Monitor internal and external loss prevention.
  • Conducted direct planning, daily operations, merchandising, deposits, profit increase, and loss prevention while managing significant grocery.
  • Detect common signs of shop lifting, theft and other security risks and properly communicate to management and loss prevention.
  • Supervised cashier functions: till-counts, cash and media balancing, approval of checks and loss prevention.
  • Worked hand-in-hand with our Loss Prevention Investigator dealing with fraudulent currency, theft, and internal theft.
  • Coached and trained cashiers in customer service, loss prevention, and selling skills.
  • Train new employees in cashiering, customer service, media placement, and loss prevention
  • Assisted in loss prevention by helping the security staff properly identify and apprehend shoplifters.
  • Maintained visibility of the exit doors for security and loss prevention issues.
  • Monitored exit doors, ensuring loss prevention.
  • Support security in loss prevention through theft.
  • Trained and aided in Loss Prevention.
  • Provided help with loss prevention.
  • Received LOSS PREVENTION RECOVERY REWARDS.
  • Audit of loading tickets, return receipts, and special orders for loss prevention tracking purposes.
  • Assist with Loss Prevention and responding to EAS alarms in a timely manner.
  • Selected Contributions: Received awards for excellence in Loss Prevention & Safety.
  • Helped customers find desired products using computer systems Censored merchandise and monitored store for loss prevention Verified and secured cash collections

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8. Bank Deposits

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high Demand
Here's how Bank Deposits is used in Head Cashier jobs:
  • Perform bank deposits and withdrawals according to established policies.
  • Processed bank deposits, and administrative responsibilities.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Completed cash reports to the store and corporate office; and made bank deposits.
  • Front end manager, cashier, floral manager, payroll, bank deposits, pricing
  • Cash Deposits - Perform morning bank deposits according to established corporate policies.
  • Audit registers, prepare money for registers and make bank deposits.
  • Manage bank deposits, reconciliations identify and address account issues.
  • Ordered change for the store and made the bank deposits.
  • Counted cash drawers and made bank deposits.
  • Calculate drawer totals and prepare bank deposits.
  • Handled store bank deposits and change orders.
  • Prepare monies collected and daily bank deposits.
  • Performed bank deposits and withdrawals.
  • Perform bank deposits and withdrawals according to established policies Identify and communicate any accounting related issues to management promptly.
  • Manage front end operations in the absence of management Perform bank deposits and withdrawals according to established policies.
  • Prepared daily bank deposits, and balanced store account !
  • end Manager-Bank Deposits-Time Cards-Customer Service [ ] Club Membership & Outside Sales-Public Relations-Telemarketing-Data Entry-Cashier-Customer Service-Jewelry sales-Refund desk
  • Retail tool company)FILING,BANK DEPOSITS,CASHIER,STOCKING SHELVES,TOOK ALL PHONE CALL PROBLEMS,
  • Cash Handling Supervise Cashiers Scheduling Bank Deposits Month End Close Customer Service

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9. POS

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high Demand
Here's how POS is used in Head Cashier jobs:
  • Positioned to actively assist in potential customer assistance issues and oversee all register transactions.
  • Positioned cashiers and supported them by expediting price checks and approving point-of-sale transactions.
  • Encouraged development of new cashiers with positive reinforcement.
  • Provide friendly, positive, accurate customer service to customers, managers, and other employees at the facility.
  • Manage bank deposit activities and make sure that cash is counted accurately at the end of each shift.
  • Train new employees on POS system, coach current employees on customer service skills and sales technique.
  • Processed customer deposits, pulled and packed customers' change orders, and balanced customers' vault inventory
  • Hired and trained 90 employees for cashier and runner positions for the front end operations.
  • Advanced to an increasingly responsible position; worked closely with Store Manager on store operations.
  • Process payments by cash, check, credit/debit cards, vouchers using POS system.
  • Ensured balancing of server personal banks, A/R's, Deposits.
  • Make changes in orders and deposit according to the policies.
  • Promoted to Team Lead after only 3 months in position.
  • Manage all aspects of POS and cash office operations.
  • Post charges against guests' or patients' accounts.
  • Count drawers and take deposits to the bank.
  • Assist other employees in different positions if needed.
  • Assist customers in clothing purchases * Complete daily tasks (cleaning, brand display, deposits, inventory, etc.)
  • Meet weekly sales goal and merchandise products Reason for Leaving: Greater opportunity, offered a position at Starbucks
  • center Trained associates in customer service, position programs, cash handling, and safety while maintaining logs.

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10. Company Policies

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high Demand
Here's how Company Policies is used in Head Cashier jobs:
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Followed company policies and procedures regarding cash register.
  • Followed company policies and procedures.
  • Manage the front end, stock, and aid in the training of new employees on accounting procedures and company policies.
  • Oversee cash transactions, cash reconciliations, account payment, account receivable and other accounting duties according to company policies.
  • Train and instruct employees in job duties and company policies or arrange for training to be provided.
  • Answered questions from customers and Lowe's Business Partners on products, services, and company policies.
  • Supervised team of 7 plus cashiers per shift and trained new candidates to company policies.
  • Trained employees on fitting room operations, company policies, and customer service.
  • Helped train new staff and familiarized them with the company policies and procedures.
  • Attended to customer requests regarding products, product location, and company policies.
  • Resolved customer complaints and concerns in a manner consistent with company policies.
  • Developed and trained all new cashiers in company policies and procedures.
  • Coach and supervise front end personnel into following company policies.
  • Train newly hired cashiers on accounting procedures and company policies.
  • Authorized price matching and price overrides per company policies.
  • Trained new assistant managers on company policies and procedures.
  • Trained newly hired cashiers on procedures and company policies Supervised checkout stations on a regular basis.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Supervised Cashiers and Lot attendants to ensure compliance with breaks and meals.. .Trained new cashiers on company policies and procedures.

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11. Phone Calls

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high Demand
Here's how Phone Calls is used in Head Cashier jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Have to keep up with answering phone calls, scheduling appointments for customers and transferring their calls to the right department.
  • Conducted the answering of incoming telephone calls to office and answered customer's inquiries regarding services.
  • Receive telephone calls and transfers them to intended recipient or takes detailed notes when necessary.
  • Answered and transferred phone calls to the right department or took messages.
  • Worked the telephone operator's desk answering and directing phone calls.
  • Answered customer telephone calls promptly and in the appropriate manner.
  • Give response to phone calls regarding to store and products.
  • Answered phone calls related to the store's needs.
  • Screen and transfer inbound phone calls.
  • Answer phone calls from customers.
  • Answered customer service phone calls.
  • Work with a multi-line phone and paging system to appropriately distribute phone calls throughout the departments.
  • Answered telephone calls regarding inventory, keg rentals, recommendations, special customer requests.
  • Last I do a lot of customer service phone calls on a daily basis.
  • Processed marina work/service orders Answering/Managing phone calls Handle cash collection and some accounting duties including accounts payable
  • Answer phone calls as a sales person Maintain a clean and organized cashier area as a count drawer Order and replenish inventory
  • Manage front end and service daily routine Provide exceptional customer service Tender transactions, answer phone calls, resolve any issues
  • Provide convenient check out for all customers - Maintain a clean work space - Answered phone calls accordingly
  • Answered telephone calls to schedule appointments Tendered out sales Order supplies when needed

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12. Credit Card Transactions

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high Demand
Here's how Credit Card Transactions is used in Head Cashier jobs:
  • Oversee cashiers daily functions and schedules - Handling all cash and credit card transactions in department store environment.
  • Administer training of cashiers in correct procedures of customer service, cash handling, and credit card transactions.
  • Greeted and assisted large volume of daily consumers with food purchases and processed cash/credit card transactions.
  • Receive payments in the form of cash or credit card transactions for goods or services purchased.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Operated a cash register to process cash, check and credit card transactions.
  • Handled cash and credit card transactions in an organized and efficient manner.
  • Administered cash and credit card transactions in a high-volume food environment.
  • Ring customers with cash or credit card transactions efficiently.
  • Handled cash and credit card transactions in the store.
  • Performed cash, check, and credit card transactions.
  • Perform cash or credit card transactions for customer purchases.
  • Cash handling, customer service, credit card transactions
  • Handled the cash register and credit card transactions.
  • Processed all cash and credit card transactions.
  • Managed all aspects of the Hallmark Card department, including layout and merchandising Handled cash, debit and credit card transactions
  • Operate register for cash and credit card transactions; assist with stock inventory and catering events.
  • Balance storewide cash and credit card transactions at night in excess of $90,000.
  • Handled and processed all cash and credit card transactions for take-out and dine-in customers.
  • Handled cash and credit card transactions with customers during high volume sales time.

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13. Monetary Transactions

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high Demand
Here's how Monetary Transactions is used in Head Cashier jobs:
  • Supervised and Trained other cashiers, responsible for monetary transactions and customer service.
  • Provided options for financing and handled monetary transactions while providing excellent customer service.
  • Managed all monetary transactions including banking deposits and petty cash disbursement.
  • Completed various reports, performed monetary transactions, resolved customer complaints.
  • Supervised monetary transactions between cage and vault.
  • Supervised all monetary transactions in store.
  • Cashier, handling monetary transactions, credit cards, & daily cash balancing * Provided new employee training & support.
  • Open registers in the morning, complete monetary transactions, cleaning, ensure all registers/equipment worked properly, customer service.
  • Handled all monetary transactions, provided excellent customer service, and kept a clean and safe work environment.
  • Performed various monetary transactions including cash and credit card on both electronic and manual cash registers.
  • Handled stocking and inventory, monetary transactions, resolving customer issues, balanced cashier drawers.
  • Managed store-wide monetary transactions (cash, credit cards, checks, etc.)
  • Well versed in performing monetary transactions such as giving and receiving change.
  • Handled all monetary transactions, including debit and credit cards.
  • Conducted daily monetary transactions in excess of $3,000.
  • Greet Customers, handle all monetary transactions.
  • Provided friendly and prompt customer service * Highly detailed, i.e, always below desired threshold for monetary transactions.
  • Assisted fellow cashiers with checkout duties, oversaw monetary transactions and trained new cashiers Light office work.
  • Managed register and handled monetary transactions for customers Stocked shelves and maintained inventory of items Engaged in customer service interactions
  • Processed refunds and exchanges Supervised cashiers Provided customer service needs, stocked shelves, handled monetary transactions.

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14. Retail Store

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high Demand
Here's how Retail Store is used in Head Cashier jobs:
  • Worked in a high energy retail store handling money/balancing cash registers/authorizing transactions/opening new credit card accounts/opening and closing registers.
  • Managed and trained a staff of over 15 individuals on procedures and protocols of the cash register and the retail store.
  • Train workers in department procedures, and job duties, and coordinate activities to workers in that department of retail store.
  • Obtained and received merchandise, and totaled bills, accepted payments and made change for customers in retail store.
  • Delegate the schedule on the front end and customer service desk for a large big box retail store.
  • Managed front end personnel and directed daily operations in a fast-paced, high volume home improvement retail store.
  • Provide exceptional customer service to individuals visiting the retail store, including greeting customers and assessing their needs.
  • Worked diligently as a head cashier at one of their retail stores located at the Village Crossing.
  • Managed all front-end operations of a busy retail store, responsible for coordinating lunches, and breaks.
  • Provided customer service to consumers in the retail store and in the indoor shooting range.
  • Promoted from cashier to front manager in a large retail store servicing 2000+ customers daily.
  • Maintained a clean and organized work and shopping area in the retail store.
  • Cash control of retail store with annual sales of 5 million dollars.
  • Worked as Head Cashier for fast paced retail store.
  • Assisted in maintaining retail store clean and organized.
  • Performed opening and closing procedures of retail stores.
  • Opened and closed the retail store daily.
  • Handled day to day functions of retail store customer service, including assisting customers and handling customer refunds and complaints.
  • provided superior customer service and drove sales and margin in alignment with the financial plan of the retail store.
  • Retail store where I woked different shifts at different time of the year.

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15. Special Orders

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Here's how Special Orders is used in Head Cashier jobs:
  • Communicated with vendors regarding back order availability, future inventory, and special orders.
  • Returned Special Orders to manufacturer for credit when applicable or placed on sales floor and monitored price until sold.
  • Run reports for special orders and make calls to customers when their order is in and complete.
  • Follow up with customers regarding special orders, will call, online orders, etc.
  • Handled all front-end tasks, customer service, cash handling, placed special orders.
  • Perform customer service related activity such as greet and placed special orders.
  • Manage up to 12 cashiers per day Placing special orders for costumers.
  • Advised, and process special orders for customers, and contractors.
  • Placed special orders and called other stores to find desired items.
  • Filed and maintained daily paperwork for deliveries and special orders.
  • Handled Customer complaints and special orders.
  • Prepared special orders for shipment.
  • Place special orders for customers.
  • Take special orders for customers.
  • Investigated and resolved customer inquiries and complaints in empathetic and timely manner Communicated with vendors regarding future inventory and special orders.
  • Use sophisticated computer software in order to create customer special orders, will calls, deliveries or transfers.
  • Track and place orders, receive special orders not sold in stores Heavy lifting.
  • Managed and coached 15-25 cashiers daily Assisted service desk & tool rental in creating customer special orders Balanced cash drawer daily
  • Train new employees Answer Phones Take special orders for customers Price and stock Items Basic Sales floor up keep
  • supervised 20+ cashiers handled loans and withdrawals from the registers helped with special orders helped write the schedule for the frontend

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16. Data Entry

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Here's how Data Entry is used in Head Cashier jobs:
  • Assisted managers with miscellaneous tasks such as inventory management and data entry.
  • Conducted data entry for hold over items, maintained liability inventory
  • Operated alpha-numeric on-line data entry terminals.
  • Inventory responsibilities, created orders, data entry duties, monitoring of item pricing for accuracy, trained cashiers and stock clerks
  • Experience in managing, training, customer service, data entry, and office work in addition to all other responsibilities.
  • Perform clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected, organized and filed information as well as perform basic computer data entry.
  • Provided customer service, sales, accounting, cashiering, and data entry.
  • Back Office Manager- 8yrs- Duties included getting daily sales and data entry.
  • Gather, organize and maintain records and perform computer data entry.
  • Cash, computer, data entry, customer service.
  • Performed data entry and guest service functions.
  • Cash handling, Western Union, data entry,and providing great customer service.
  • cash reports and some data entry experience as well as costumer service rep.
  • Fuel Desk Cashier Data Entry Balancing Cash Drawers Credit Cards ComCheks Customer Services
  • Gathered,organized and filed records, and performed computer data entry.
  • Performed skip tracing for returned mail Data Entry of all Medicare, Medicaid or commercial insurance remittance advices.
  • Counted money collected during the school day Was responsible for taking the days deposit to the school treasurer Data Entry Food Prep
  • Helped supervised 5 to 7 employees Trained new employees Implemented reprogramming of old cash register system Data entry and customer service
  • Cash Handling - Manage front end - Payroll - Answering phones -Assist customers -Forklift -Data entry

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17. Automatic Debits

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Here's how Automatic Debits is used in Head Cashier jobs:
  • Trained associates in department areas, received payment by cash, check, credit cards, vouchers, and automatic debits.
  • Receive payment by cash, check, credit cards, or automatic debits, maintaining all cash and media.
  • Greeted customers entering location, as well as resolve customer complaints, vouches or automatic debits.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Received payment by cash, credit cards or automatic debits and balanced register drawers.
  • Received payment by cash, check, credit cards and automatic debits from customers.
  • Credit cards, vouchers, or automatic debits.
  • Received payment by cash, credit cards or automatic debits Issue receipts, refunds, credits or change due to customers.
  • Processed all sale transactions by recieving payment by cash, check, credit cards, vouchers, or automatic debits.
  • Received Payment by cash,Check,Credit cards, Vouchers, or automatic debits.
  • Job description: Receive payment by cash, credit cards, or automatic debits.

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18. Product Knowledge

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Here's how Product Knowledge is used in Head Cashier jobs:
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Delivered optimal customer service through professionalism and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Educated and provided feedback to Associates on increasing sales through service standards, product knowledge, store presentation, and replenishment.
  • Provided exceptional customer service to customers Maintained product knowledge and kept up to date with new products.
  • Awarded certificate for excellence in salesmanship--having terrific product knowledge, and sale promotion recognition.
  • Provide customer service through extensive product knowledge and efficient use of search tools.
  • Managed 10+ cashiers Cash handling & multitasking was Required Product knowledge & customer service
  • Participated in weekly sales meetings, product knowledge, safety and sales training.
  • Leveraged my product knowledge to better serve customers and support fellow employees.
  • Maintain product knowledge and provide a friendly environment for every customer.
  • Trained cashiers and managed training to ensure proper product knowledge.
  • Utilized product knowledge to drive sales and enhance customer experience.
  • Learned, referenced and applied product knowledge information.
  • Maintain solid product knowledge and customer service.
  • Educate clients on product knowledge.
  • Trained new employees for Starbuck's department at Target for product knowledge.
  • Maintain product knowledge and resolve customer and technical issues.
  • Greet Customers Stage registers Key turns Provide Great customer services Speedy Checkout Product knowledge
  • Key holder Scheduling Issued work assignments Client Relations Closing/Opening registers Counting tills Product knowledge Cleaning Restocking endcaps

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19. Depot

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Here's how Depot is used in Head Cashier jobs:
  • Trained in book keeping responsibilities such as accurate daily deposits, calling in broken equipment, and opening The Home Depot.
  • Managed and coordinated the day to day functions for all work done by cashiers of The Home Depot.
  • Home Depot managers work to ensure each customer leaves the retail store satisfied and ready to return.
  • Home Depot/Expo Design Center was a part-time/second job for me, but I had full-time commitment.
  • Worked closely with the Home Depot design team to expedite special orders for customer projects.
  • Home Depot managers perform several routine functions, including banking, scheduling, and ordering.
  • Trained and mentored new hires in mastering their roles while living the Home Depot value
  • Team Depot Captain; plan and oversee volunteer projects for the Nashville area Home Depots
  • Assisted in customer retention goals by mentoring and developing Home Depot employees.
  • Home Depot is the largest home improvement retailer in the United States.
  • Maintained Cash Office; responsible for daily fiscal reporting; prepared depots.
  • Delivered and ensured excellent customer service to all Home Depot guest.
  • Used: Register, Home Depot COTS products.
  • Promote Home Depot's credit card services.
  • Job Description and Duties Home Depot managers oversee a wide variety of duties for the hardware store chain.
  • Home Depot is a high demand retailer which requiring to perform your job and helping out your customers.
  • Supported all departments within Home Depot in a timely manner.
  • HEAD CASHIER THE HOME DEPOT 2011- PRESENT Maintain current knowledge of policies and procedures affecting the front end.
  • Home Depot, Ftw, Texas Special Services
  • Supervised 6-8 Cashiers Addressed Customer Issues Lunch/Break Schedules Monitored Cashiers Performance/Evaluations Opening/Closing Sales Coaching/Scripting (Home Depot Credit Cards)

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20. Stock Shelves

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Here's how Stock Shelves is used in Head Cashier jobs:
  • Operate cash register Labeled merchandise Assist customer Stock shelves Check in vendor merchandise Order merchandise for shelves
  • Tend to customers needs and wants as well as stock shelves.
  • Stock shelves as needed and mark prices on shelves and merchandise.
  • Stock shelves, organize overstock, and rotate overstock.
  • Processed shipments and maintained organized stock shelves.
  • Stock shelves and operate the cash register.
  • Order merchandise and stock shelves.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Cash handling with POS, customer service, stock shelves, mix paint.
  • Stock shelves, and mark prices on shelves and items.
  • Unload truck and stock shelves.
  • Stock shelves, and mark prices on shelves and items Feed and water animals according to schedules and feeding instructions.
  • stock shelves, unloaded trucks, made displays, put orders in, and worked in office.
  • Worked the cash register, the Deli and the lotto Stock shelves and handled shipments
  • Run register, order inventory, stock shelves Additionally ..
  • Stock shelves/ clean store * Balance cash register
  • Operate as cashier * Handle closing duties and file EOD reports * Stock shelves
  • Check out customers in a timely manner Stock shelves appropriately using the FIFO formula
  • Run registers/ customer service * Stock shelves/ Yearly inventory * Clean designated areas
  • Ring up customers merchandise Supervise Cashiers Stock shelves with merchandise Order merchandise Clear out registers at end of day Payroll Daily Deposits

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21. Sales Goals

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Here's how Sales Goals is used in Head Cashier jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Assisted in meeting daily sales goals by providing customers with various shopping options and extras.
  • Demonstrated skills in providing excellent customer service, achieving sales goals.
  • Assisted with retail visuals to achieve and exceed personal sales goals.
  • Provided tasks and sales goals to all assigned associates.
  • Exceed monthly personal sales goals, accessory goals.
  • Helped drive sales goals and achieve monthly quotas.
  • Exceeded personal sales goals every month.
  • Helped new employees achieve sales goals.
  • Assist with meeting sales goals.
  • Saw to daily sales goals.
  • Track and meet membership, kids club, gift card, and sales goals.
  • Open and Close the store, keeping track of sales and sales goals.
  • Add on sales to reach store sales goals set at 20,000 daily.
  • Administered returns and store credits as well as set sales goals, and divide tasks amongst other sales associates.
  • Provide exemplary customer service with a team player mindset Exceeding weekly sales goals with exceptional cash-handling accuracy.
  • Achieved sales goals and service performance requirements Asked open-ended questions to assess customer needs.
  • Stocked shelves Met sales goals weekly Implemented customer loyalty card sign-ups.
  • Provide customer service in English and Russian Cash desk control Cash out and Daily sales Responsible for meeting daily sales goals
  • Meet weekly sales goals Spanish translator Store cleaning Open and Close store

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22. Customer Questions

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Here's how Customer Questions is used in Head Cashier jobs:
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Resolve costumer concerns answer all customer questions and provide information on policies and procedures as well as offering carry out service.
  • Maintain cleanliness of store; answer any customer questions and resolve all situations; assist co-workers with all tasks as needed.
  • Maintain the store clean, answer any customer questions or concerns, and process payments for purchased items.
  • Answer customer questions and concerns about policy, procedure, and personnel, as well.
  • Address customer questions and concerns; resolve issues when needed.
  • Answered customer questions over the phone and in person.
  • Addressed any customer questions, issues, or complaints.
  • Answer customer questions, and provide information on procedures.
  • Suggest products and/or services to answer customer questions.
  • Addressed customer questions, comments and concerns.
  • Answer customer questions about goods or services.
  • Resolve customer questions, issues and complaints.
  • Managed customer questions and complaints.
  • Answered multi-line telephone, addressed customer questions and concerns, logged reservations, and took to-go orders.
  • Respond to customer questions and requests in a prompt manner.
  • Operated a multi-line phone system answering customer questions and concerns.
  • Maintained front end store operations Trained new and managed existing cashiers Manage and solve customer questions and objections.
  • Answered phone and handled customer questions/concerns .
  • Fort Worth, TX Answer inbound calls Answer customer questions check out customers keep track of inventory

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23. Inventory Control

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Here's how Inventory Control is used in Head Cashier jobs:
  • Assisted management with inventory control and stock ordering.
  • Concentrated in all merchandise markups/markdowns and inventory control.
  • Stocked clothing and maintained inventory control.
  • Job Duties: Inventory Control, Selection of Products, Stock Condition, Control of Products expiration, Purchasing and Sales Journals
  • Inventory Control, Employee Scheduling, Register, Loss Prevention, Phones, Sales, Customer Service, Displays and Design.
  • Trained 6 new employees, operated cash register, stocked merchandise, inventory control, unloaded trucks and customer representative
  • Supervised daily activities of two individuals throughout each shift, handled customer service, and assisted with inventory control.
  • Associate duties such as cycle counts, inventory control, bin tag maintenance and product merchandising.
  • Maintained and updated accurate product pricing throughout the store; participated in inventory control.
  • Skilled in areas of order process and inventory control.
  • Support of departments for daily goals and inventory control.
  • Inventory control in house and with outside vendors.
  • Ensured compliance with all inventory control procedures.
  • Inventory Control and restocking of product.
  • Performed inventory control, revenue oversight, profit/loss statements and basic daily operations management *Trained new employees.
  • Helped maintain inventory levels/Inventory Control Scheduled employees and designated truck unload duties.
  • Focused on providing excellent customer service Supervising and training cashiers Inventory control, leading front-end standards and cashier operations
  • Trained in all areas to provide the best customer service Recommended merchandise and advise customers Handling large quantities of money Inventory control
  • Operate register,inventory control,customer service,store maintenance, general cleaning
  • Balance cash drawers Assistant manager of 10 employees Inventory control Answer customer questions

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24. Greeting Customers

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Here's how Greeting Customers is used in Head Cashier jobs:
  • Provided excellent customer service by greeting customers, assembling merchandise, and prioritized merchandise for assembly.
  • Provided quality customer service by greeting customers and answering any questions.
  • Provided energetic customer service by greeting customers upon arrival.
  • Conduct friendly, professional, quick customer service, through greeting customers and responding to all customer inquiries and complaints.
  • Make sure other cashiers are always greeting customers and keeping the front of the store clean, oversee any returns.
  • Handled daily accounting procedures, while greeting customers and ensuring that each receives outstanding service by providing a friendly environment.
  • Demonstrated the Company's commitment to superior customer service by greeting customers with a smile and offering assistance.
  • Assisted in greeting customers and helped them with any and all service questions via phone or in person.
  • Provide outstanding and quick checkout service by greeting customers and maintaining a safe and organized area.
  • Performed excellent customer service by greeting customers and assisting them with their inquiries and complaints.
  • Performed job duties including greeting customers, submitting orders, and operating the cash register.
  • Handled the tasks of completing transactions, answering phone calls, and greeting customers.
  • Track record of greeting customers in a polite and friendly manner.
  • Worked in returns; greeting customers at the door.
  • Managed receptionist area, including greeting customers/visitors and responding to telephone and in-person requests for information.
  • Manage floor and cash register Customer services (accommodating customers, greeting customers, serving food, etc.)
  • Cashier Straighten, Stock & face merchandise Greeting customers Great Customer Service
  • Opened and closed the store, including counting tills Resolving any customer complaints Greeting customers warmly
  • Maintained schedules for all cashiers Maintained and balanced cash drawers Responsible for greeting customers Overseeing exchanges and refunds to customers
  • Assisted customers -General duties include door security, greeting customers -help with merchandise restocking -Display windows .

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25. Internet Orders

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Here's how Internet Orders is used in Head Cashier jobs:
  • Answer phones, process phone and internet orders, and process credit applications, set up tax exempt.
  • Inspect and sign-off on all product going out from installs, internet orders, and customer pick-ups.
  • Provide assistance to customers in need of special orders, internet orders, refunds and exchanges.
  • Assist in Internet orders, special ordering, installed sales, and cash handling.
  • Manage internet orders as well as maintaining the staging of the internet bay order
  • Processed, located, and staged internet orders within specific time frame.
  • Assisted customers with sales, internet orders, and order pickups.
  • Processed and handled 10-20 customer internet orders on a daily basis.
  • Insure internet orders are picked and staged for pick up.
  • Performed audit of internet orders on a weekly basis.
  • Manage all internet orders, audits on merchandise.
  • Credit applications, returns, and Internet orders.
  • Receive and Process all phone and internet orders.
  • Manage internet orders and past due deliveries.
  • Cash handling and register internet orders.
  • Team Leader of internet orders.
  • Sorted and filed internet orders.
  • Guarantee customer satisfaction, address customer complaints, and complete Internet orders in a timely manner.
  • Manage internet orders to ensure they are pulled and process daily and placed in proper areas.
  • Answered phones and pulled Internet orders Shipped special/web orders to customers and other stores Trained new employees

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26. Store Policies

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Here's how Store Policies is used in Head Cashier jobs:
  • Adhered to store policies and procedures for operational efficiency.
  • Managed and trained full-time /part-time personnel in cashier duties including purchasing, returns, and exchanges, and enforced store policies.
  • Provide training for all new employees on store policies, cashiering training and how to best serve the customer.
  • Train all new hires on POS, basic store responsibilities, guest services, and store policies.
  • Fashion expert Trained new employees about store policies Provided customers with assistance with merchandise Modeled store displays
  • Train new employees on store policies, register and fuel pump operations and floor work.
  • Managed cashiering activities in area of purchasing, returns and exchanges and enforced store policies.
  • Maintained up to date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained up-to-date knowledge of store policies and handling payments, returns and exchanges.
  • Assist cashiers and customers with any question pertaining to store policies & products.
  • Enforced store policies while responsible for implementing appropriate behaviors and dress codes.
  • Apply store policies and procedures to ensure efficient operation.
  • Stocked and maintained the inventories according to store policies.
  • Oversee customer returns in accordance with store policies.
  • Trained new employees on store policies and procedures.
  • Assist in training and enforcing store policies.
  • Adhered to all safety and store policies.
  • performed customer service, trained all new cashiers on store policies and procedures, trusted to make off site bank deposits.
  • Maintained cash drawers and responsible for making early morning deposits Trained and assisted new employees with store policies and customer service
  • Manage cashiering activates in area of purchasing, daily sales and enforce store policies Coordinate sales quotas, and Inventory control

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27. New Associates

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Here's how New Associates is used in Head Cashier jobs:
  • Manage registers, help with nightly deposits, train new associates on registers, and provide customers service.
  • Trained new associates on register/photo duties and dealt with most customer service issues that came up.
  • Trained and developed new associates on POS system and key sales tactics.
  • Trained new associates on register and computer software to boost performance.
  • Trained and served as a peer coach for new associates.
  • Trained new associates and assisted in opening of new stores.
  • Train new associates when hired and on the store standards.
  • Train new associates how to use the POS system.
  • Trained new associates brought on as cashiers.
  • Trained new associates on the registers.
  • Trained new associates for job responsibilities.
  • Train and Coach new associates.
  • Provided excellent customer service with positive feedback and results Trained new associates on all cashier and customer service responsibilities
  • Trained new associates Implementation of Motivational Contests.
  • Trained New Associates Verified that all customers received receipts for their purchases.
  • Trained new associates on cash register * Took on extra shifts as needed
  • Experience Worked and trained with new associates.
  • Managed sales on an electronic cash register Performed customer service duties Trained new associates in customer service and cash handling experience
  • Maintained front end Training new associates Received Top Commission several months in a row
  • Managed a cash register Stocked Shelves Managed inventory - Receiving and deliverables Trained new associates Opening and closing the store

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28. Customer Orders

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Here's how Customer Orders is used in Head Cashier jobs:
  • Analyzed, researched and resolved problems and discrepancies related to customer orders/accounts.
  • Head cashiering duties include managing customer orders, satisfactorily resolve customer service issues, and fast cashiering.
  • Served as the main point of contact for customer orders using multiple software systems and references.
  • Utilized verbal and written communication skills to place;and update customer orders via telephone.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Assisted on multiple customer orders above $5,000.00, many above $10,000.00.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Provided customer service, sales transactions, cleaned store, customer orders
  • Requested and recorded customer orders and computed bills using cash register.
  • Processed customer orders, supervised cashiers, back-up cashier and receptionist.
  • Receive and manage customer orders in the inventory database.
  • Worked with customer orders for yellow pages.
  • Handled customer orders over phone and online.
  • Processed customer orders and cash transactions.
  • Process customer orders for payment.
  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Request and record customer orders, and compute bills using cash registers, multi-counting machines, or pencil and paper.
  • Checked accuracy of customer orders, Drive Thru and Front Counter.
  • create, alter and sell customer orders in computer system.
  • Managed customer orders, called customers and kept order area organized The lead over the cashiers.

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29. On-The-Job Training

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Here's how On-The-Job Training is used in Head Cashier jobs:
  • Supervised and trained new cashiers with formal/on-the-job training and assistance.
  • Supervised others and provided on-the-job training.
  • Acted as a role model with customers and staff, and provide on-the-job training for new CSR's.
  • Supervised on-the-job training for cashiers, as well as served as informational resource person to other staff.
  • Supervised others and provided on-the-job training, and coached cashiers in providing great customer service.
  • Provide on-the-job training to employees, operates cash register on a needed basis.
  • Provided on-the-job training to current as well as new coming employees.
  • Supervised others, monitored checkout stations, and provided on-the-job training.
  • Conducted orientation sessions and performed on-the-job training for new hires.
  • Provided on-the-job training to cashier & customer service employees.
  • Managed complete on-the-job training for all newly hired cashiers.
  • Provide on-the-job training current and new employees.
  • Provide on-the-job training to employees.
  • Supervised and provided on-the-job training, trained staff on handling difficult situations..
  • Provide on-the-job training to employees and make recommendations to Management Assist with the training of new cashiers and new head cashiers
  • Receive and process payments made by cash, credit cards, Supervise others and provide on-the-job training.
  • Supervised others and provided on-the-job training for front of house and drive thru service.
  • Provide on-the-job training and situational leadership to employees.
  • Organize all paperwork to company standardsHead cashier/CSM/Front end supervisor Supervise & provide on-the-job training.
  • Full Time) Provide on-the-job training to employees Monitor and oversee the work of the team on a day-to-day basis.

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30. Store Opening

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Here's how Store Opening is used in Head Cashier jobs:
  • Facilitated store opening and closing procedures, including cash management.
  • Trained new employees, answered phones, started credit accounts for customers, and managed store opening and closing duties.
  • Assist in store opening and closing procedures, including counting cash drawers and checking all equipment for proper function.
  • Perform store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Store opening tasks: oversaw cash distribution, authorized transactions for the beginning of the day.
  • Supervised the Front Office during an old store shutdown and a new store opening in 2007.
  • Execute store opening and closing procedures including money handling, media organization and EAS procedures.
  • Cashier and daily recovery of merchandise upon store opening and closing times.
  • Performed store opening and closing functions as the person in charge.
  • Performed store opening, closing and shift change actions.
  • Performed store opening duties, including counting cash drawers.
  • Distributed money to cash registers during store opening hours.
  • Prepare front end for opening following store opening checklist.
  • Count and record safe contents before store opening.
  • Assisted manages in store opening and closing.
  • Completed store opening and closing procedures.
  • Distribute all money for store opening.
  • Performed store opening and closing procedures, maintained stock of merchandise Provided superior customer service and sales assistance
  • Played a key role in the startup of new store opening at Galleria at Tyler Mall, Riverside, Ca.
  • Performed store opening and closing shifts Sales Associate: Suggested accessories and complementary purchases.

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31. Large Amounts

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Here's how Large Amounts is used in Head Cashier jobs:
  • Handled large amounts of cash responsibly and efficiently
  • Cashier duties included running a front end register, being responsible for large amounts money deposited through purchases and returns.
  • Trained, supervised and hired staff, handled large amounts of money, created floor plans for merchandise
  • Assisted customers, handle large amounts of money, handle the cosmetic displays, and answered phones.
  • Handle large amounts of money, balance several drawers several times a day, cash checks.
  • Received and handled large amounts of cash, and completed credit card transactions for customers.
  • Handled large amounts of paperwork dealing with transactions, inventory, customer satisfaction etc.
  • File paperwork, communicate with customers, and handle large amounts of money.
  • Handled pool chemicals and large amounts of money on a daily basis.
  • Handled large amounts of cash and maintain safe drops when needed.
  • Handle large amounts of money in a bank-like enclosure.
  • Assisted with the handling of large amounts of currency.
  • Worked close with large amounts of money.
  • Managed and handle large amounts of cash.
  • Handled large amounts of money.
  • Handled large amounts of cash and other relateddocuments Accomplishments I loved the interactions with the customers.
  • Assist customers in a timely manner and handled large amounts of money.
  • Handled large amounts of money Expedited the receiving and processing of all merchandise Assisted with the supervision and training of employees
  • Sell merchandise Contacted vendors and placed orders Handle large amounts of money
  • Handled large amounts of cash prep and packed food stock and invetory

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32. Identify Prices

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Here's how Identify Prices is used in Head Cashier jobs:
  • Establish or identify prices of goods, services or admission, cash registers, or optical price scanners.
  • Identify prices of product, using cash registers and price scanners or paging system.
  • Establish or identify prices of goods using cash registers, and price scanners.
  • Establish or identify prices of goods if there were returned without receipt.
  • Establish or identify prices of the foods, beverages, or services.
  • Identify prices of goods using memory or scanner.
  • Establish or identify prices of goods and services.
  • Establish or identify prices of goods Calculate total payments received during a time period, and reconcile this with total sales.
  • Establish & identify prices of goods & services and tabulate bills using cash register & optical price scanner.
  • Establish or identify prices of goods, such as, cash registers Greet customers entering establishments.
  • Process merchnandise for exchanes identify prices service for optical price scanners.

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33. Tabulate Bills

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Here's how Tabulate Bills is used in Head Cashier jobs:
  • Identified price of goods and tabulate bills using calculators and cash registers.
  • Tabulate bills using calculators, cash registers, or optical price scanners.
  • Establish prices of goods, services, and tabulate bills using c, cash registers, Greet customers entering establishment

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34. Efficient Operation

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Here's how Efficient Operation is used in Head Cashier jobs:
  • Performed all necessary opening and closing responsibilities to ensure efficient operation.
  • Managed several employees maintaining efficient operation and time management.
  • Expedited customers through the store's registers while ensuring the efficient operation of the cashier team and front-end operations.
  • Manage the cashier team, ensuring the efficient operation of the registers, and prompt and courteous customer service.
  • Expedited the flow customers through checkout by ensuring the efficient operation of the cashier team and front-end operations.
  • Expedite customer throughout the stores by ensuring the efficient operation of the cashier team and front end operations.
  • Manage for expediting consumers through registers by ensuring the efficient operation of the cashier team and front-end operations.
  • Ensured efficient operation of cashier team through training and supervision as well as maintenance of register equipment.
  • Work in conjunction with other Head Cashiers for the efficient operation of the front end.
  • Oversee the efficient operation of the cashier team and front end operations of the store.
  • Ensured the efficient operation of the registers, influencing and supporting the Cashier team.
  • Ensured the efficient operation of the cashier team and front-end operations.
  • Ensured efficient operation of cashier team.
  • Ensured the efficient operation of registers.
  • Provided customer service by assisting and acknowledging customers Ensured the efficient operation of registers, influencing and supporting the cashier team.
  • Head Cashier: Responsible for expediting customers through the stores registers by ensuring the efficient operation of the cashier team.
  • Ensured efficient operation of the front end, and providing excellente customer service trough out the store.
  • Ensured the efficient operation of registers Influenced and supported the cashier team Expedited price checks Identified high shrink items.

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35. Regular Basis

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Here's how Regular Basis is used in Head Cashier jobs:
  • Supervised checkout stations on a regular basis and responded to any staff/customer questions.
  • Supervised checkout stations on regular basis.
  • Completed inventory on a regular basis.
  • Completed various fiscal transactions on a regular basis, including cash, credit, debit, and check.
  • Awarded Employee of the Month twice for commitment for going above and beyond duties on a regular basis.
  • Supervised checkout stations on a regular basis to keep the areas clean, safe and organized.
  • Improved clean and neat scores by maintaining an organized checkout on a regular basis.
  • Provided information over the phone to customers and vendors in a regular basis.
  • Prepare daily bank sales deposits and submit to Cleveland accounting on regular basis.
  • Replenished cash in registers on a regular basis and totaled out cash balance.
  • Prepare RTV's for return to companies on a regular basis.
  • Supported store financial and banking procedures on a regular basis.
  • Complete price changes and damaged items on a regular basis.
  • Opened and closed the store on a regular basis.
  • Answered phones on a regular basis to help customers.
  • Opened and closed business on a regular basis.
  • Help ring customers out on a regular basis.
  • Cashed customer checks on a regular basis.
  • Assist in the store shrink awareness programs and provide corrective actions Supervise checkout station on regular basis.
  • Manage transactions both cash and card Supervise checkout stations on a regular basis.

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36. Constant Basis

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Here's how Constant Basis is used in Head Cashier jobs:
  • Supervised the activities of checkout stations on a constant basis, handled store operations in the absence of store managers.
  • Supervised cashiers at checkout station on a constant basis and created front end weekly work schedules.
  • Monitor cashiers work and Checkout stations on a constant basis.
  • Supervised the activities of checkout stations on a constant basis.
  • Performed cashier duties during cashiers' absence or extreme workload Supervised the activities of checkout stations on a constant basis.

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37. Company Standards

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Here's how Company Standards is used in Head Cashier jobs:
  • Ensured proper merchandise presentations were maintained in accordance with company standards.
  • Ensured team members maintain and organized working environment to company standards.
  • Maintained excellent metrics as measured by company standards.
  • Maintain quality service by establishing and enforcing company standards and will assess store condition and customer service levels.
  • Support training for associates in the areas of customer service and company standards, policies and procedures.
  • Trained and supervised new employees to ensure company standards were being met at all times.
  • Trained new hires, helping them to not only meet, but exceed company standards.
  • Train incoming Cashiers and lot associates on company standards, policies, and Customer Service.
  • Trained and educated the workforce regarding proper work completion and adherence to company standards.
  • Push for metrics in order to not only meet, but exceed company standards.
  • Encouraged team members in order to meet monthly company standards.
  • Generated sales through coaching and developing teams per company standards.
  • Worked with management to ensure stores met company standards.
  • Count and handle money within company standards and policy.
  • Trained newly promoted cashiers up to company standards.
  • Maintain sales floor to Company standards.
  • Developed employees to company standards.
  • Handled more complex customer problems and inquiries Assisted in the execution of merchandising and operational functions to company standards.
  • Make sure the front end is clean and organize to company standards .
  • Trained new hires and maintained company standards by observing and coaching employees.

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38. Trash Cans

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Here's how Trash Cans is used in Head Cashier jobs:
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

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39. Customer Returns

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Here's how Customer Returns is used in Head Cashier jobs:
  • Fielded customer returns and exchanges and effectively resolved customer care issues.
  • Delivered legendary customer service while managing customer returns.
  • Manned the refund counter assisting transactions including, but not limited to, customer returns and refunds and check approval.
  • Performed point of sale transactions, customer returns, inventory procurement, cash reconciliation, and provided bookkeeping support.
  • Ensured the validity of customer returns, exchanges, checked authorizations, voids, and discretion discounts.
  • Inventory Management: Processed customer returns, tracked overage/shortages, and called in change orders for store.
  • Supervised cashiers; assisted them with voids, customer returns/ exchanges, and closeout cash register.
  • Handle customer returns, voids, post voids, transaction aborts, and draw discrepancies.
  • Assisted with front line register needs, problems and assisted with customer returns.
  • Ordered office supplies, balanced cash drawers, and verified customer returns.
  • Handled customer returns, refunds and exchanges at the register.
  • Authorized customer Returns and readied them for the RTV process.
  • Handled all customer returns, refunds, etc.
  • Handled customer returns, and exchanges.
  • Handled customer returns of goods.
  • Assist with any customer returns.
  • Handled customer returns/exchanges, maintained control of high-shrink inventory and processed corporate/institutional orders.
  • Respond to pages requiring customer returns or exchanges.
  • Ensured accuracy and productivity from all cashiers .Validated customer returns and discounts.
  • Balanced cash drawers Supervised and trained front end cashiers Customer Service Stocked merchandise Processed customer returns

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40. Safety Procedures

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Here's how Safety Procedures is used in Head Cashier jobs:
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Maintained cleanliness and followed all safety procedures.
  • Learned the techniques of storing, supplies and materials, work safety procedures, and correct lifting and carrying methods.
  • Trained premise safety officer training new employees in safety procedures, cash handling and alcohol and tobacco sales.
  • Implemented safety procedures on company equipment and applied training procedures for front of the house departments
  • Perform bank deposits and withdrawals according to policies, safety procedures and customer service standard.
  • Trained efficiently in classes on sexual harassment, safety procedures, and money handling.
  • Ensured cash associates followed accounting policies, safety procedures, and customer service standards.
  • Make sure doors are tested in the morning and night for safety procedures.
  • Maintained and enforced safety procedures to ensure safety of funds.
  • Trained employees in work, safety procedures and company policies.
  • Practice safety procedures and prevent shrinking in store inventory.
  • Train new employees and walk safety procedures with them.
  • Helped in maintaining safety procedures throughout the store.
  • Follow proper safety procedures and standards.
  • Comply with all safety procedures.
  • Trained employees on safety procedures.
  • Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
  • Evaluate the performance of cashiers Ensure prompt and accurate transactions Train cashiers on safety procedures and company policies

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41. Phone Orders

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Here's how Phone Orders is used in Head Cashier jobs:
  • Perform administrative/clerical functions as well as process phone orders.
  • Directed phone orders and Scheduled appointments for events
  • Processed phone orders for customers accurately.
  • Confer with customers over the telephone to process Phone Orders per Lowe's Customer Care.
  • Processed incoming phone orders, stocked and organized merchandise and cleaned store front.
  • Readied phone orders for customer pick up and walked customers load their vehicles.
  • Processed phone calls and phone orders while still delivering great customer service.
  • Maintained general routine of restaurant including the handling of telephone orders.
  • Handled the phones and taking over the phone orders.
  • Answer telephone calls regarding over the phone orders.
  • Take care of customer phone orders and purchases.
  • Head cashier- taking phone orders, assisting customers
  • Deal with returns and phone orders.
  • Assisted with phone orders for contractors.
  • Take phone orders, host, and waitress.
  • Cashier) Maintained the organization of the bookstore Took online and over the phone orders
  • Processed payments accurately and quickly Balanced cash drawer throughout shift Accurately processed phone orders
  • Prepared weekly cashier schedule Respond to phone orders Obtained money to make change from bank on behalf of the supermarket
  • Assisted with checkout of customers Greeted and interacted with customers Answered multiple line phone orders Stocked food received from deliveries
  • Cashier - register count Merchandiser - Replenishment Buyer Inventory Control Customer Service Phone orders

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42. Entire Store

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Here's how Entire Store is used in Head Cashier jobs:
  • Maintained visually appealing and effective displays for the entire store based on inventory, sales, and fashion trends.
  • Maintained visually appealing and effective displays for the entire store, keeping them neat, clean and orderly.
  • Supervised the entire store front end with a volume of over $38 million dollars in annual sales.
  • Assisted with ordering supplies for the entire store and filed invoices from delivery tickets to customer pick-ups.
  • Manage cash box daily for the entire store and provide change when needed for all registers.
  • Managed cash office, cashiers, front of store, and entire store when needed.
  • Provided constant daily Customer Service and Special Order Services in multiple departments throughout entire store.
  • Tracked sales quotas and recorded goal achievements for entire store on a monthly basis.
  • Maintained the Front End PK table to help minimize shrink in the entire store.
  • Manage large sums of money and transactions for the entire store.
  • Supervised accounts payable and accounts receivable for the entire store.
  • Maintained visually appealing and effective displays for the entire store.
  • Maintained a balanced change drawer for the entire store.
  • Stocked the entire store with merchandise daily.
  • Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.
  • Accounted for tills for entire store at closing 4.
  • Prepared the tills for entire store 3.
  • Maintained visually appealing and effective display for entire store Answered customers questions and addressed issues/complaints in person and via phone.
  • Greeted customers upon entrance and handled all cash and credit transactions Scanned entire store for IRPs and produced report.
  • SHIFT SUPERVISOR CVS Pharmacy, Brooklyn, NY Responsible for entire store when manager and assistant manger is unavailable.

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43. Timely Fashion

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Here's how Timely Fashion is used in Head Cashier jobs:
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Maintained complete customer service and satisfaction in a timely fashion.
  • Front displays where always on point and all the changes that corporate ordered were executed in a timely fashion.
  • Placed shipment orders in a timely fashion to ensure the stability and success of the business.
  • Collaborate with third party delivery to ensure customers get their deliveries in a timely fashion.
  • Handled production and marketing in a timely fashion while up keeping the stores visual standards.
  • Supervised 15+ cashiers by ensuring lunches and breaks were taken in a timely fashion.
  • Answer dual phone lines and accurately determine the customers needs in a timely fashion.
  • Cashier: taking orders from customers and expediting them in a timely fashion.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Performed and executed special assignments and project in a timely fashion.
  • Processed all sales transactions accurately and in a timely fashion.
  • Train, manage and coordinate associates in a timely fashion.
  • Answer multiple phone lines in a timely fashion.
  • Process returns to customers in a timely fashion.
  • Greeted customers in a timely fashion.
  • Process customers purchases in a timely fashion, process customers returns within the guidelines for Lowes return policy.
  • Provide customer service in a timely fashion and upsell store memberships.
  • Handled customer returns in a timely fashion at the returns desk.
  • Executed cash and credit transaction on a daily basis Succeeded in resolving customer issues in a timely fashion Training new employees

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44. Food Preparation

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Here's how Food Preparation is used in Head Cashier jobs:
  • Monitored and supervised food preparations.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Head cashier, reconcile registers, ordering inventory, customer service, gas pump operations, food preparation.
  • Performed various other tasks crucial to the operation such as food preparation, cash handling, opening/closing.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Cashier, food preparation, lobby attendant, insure quality guest experience
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Enforced and implemented strict protocol for food preparation.
  • Assisted with food preparation, stocking and sanitation.
  • Assist with food preparation when needed.
  • Help with food preparation and packing.
  • Delivered excellent customer service through means of food preparation Completed weekly task assigned to team members through company instruction.
  • Assisted with food preparation and drive-thru duties.
  • Performed food preparation and drive-thru duties.
  • Supervised and coordinated staff in food preparation Provided excellent customer service Maintained daily records of all transactions.
  • Cash handling Customer service Food preparation
  • collected money cooked cleaned food preparation
  • Helped with food preparation Handled cash transactions at front counter and drive thru Trained new employees Handled cash reconciliation

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45. Operational Issues

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Here's how Operational Issues is used in Head Cashier jobs:
  • Assumed responsibility in supervising and monitoring cashiers, provide training, and assisting in operational issues.
  • Provided training, monitoring and assistance with operational issues.
  • Supervised team of six cashiers, ensuring proper work ethic; Aided with operational issues, training, and hiring
  • Supervised a team of 30 cashiers, providing training, hiring, monitoring, and assistance with operational issues.
  • Oversee a team of cashiers, managing any operational issues.
  • Assisted other cashiers in operational issues.
  • Provide assistance with operational issues Customer Service Supervise cashiers Provide training

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46. Total Sales

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Here's how Total Sales is used in Head Cashier jobs:
  • Calculated daily sales, gas, and purchasing reports and reconciled with total sales.
  • Balance the amount of money taken in with total sales recorded.
  • Calculate and record all total sales for time period.
  • Operate cash register to total sales, assist children in counting when necessary, receive cash and determine change due.
  • Operated two food stations at Soldier Field Prepared product (tamales) in food steamers Secured balances of total sales
  • clean and stocked shelvesaccurate cash and credit card transactionsrecorded total sales and all gas transactions

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47. Large Sums

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Here's how Large Sums is used in Head Cashier jobs:
  • Opened and closed the front end, which included handling, correctly distributing and counting large sums of money.
  • Handle large sums of cash on a daily basis, keeping an accurate balance at all times.
  • Handled receipt of large sums of money and balanced cash drawer at the end of each shift.
  • Handled large sums of money and ensured safe transportation of cash to the vault.
  • Managed the cashiers, opened/closed registers and dealt with large sums of money.
  • Assisted front-end management with staff shift changes and exchanging large sums of money.
  • Balanced, monitored and deposit large sums of money into Bank Account.
  • Advanced level of customer service, including handling large sums of money.
  • Handled large sums of currency on a daily basis for bank deposits.
  • Head Cashier - Responsible for large sums of money in safe.
  • Worked under sometimes-stressful situations with customers and large sums of money.
  • Handle large sums or money at opening and closing of shift.
  • Balanced large sums of money at the end of every shift.
  • Maintained accountability for large sums of cash on a day-to-day basis.
  • Handled large sums of cash.
  • Handled large sums of cash, checks, and charges.
  • Handle large sums of money over $10,000.
  • Insured quick efficient check out of customers, operated cash register, handled large sums of revenue and processed payments.
  • Worked with large sums of money exchanged bills when needed Performed front end opening and closing tasks and paperwork
  • handle large sums of money,made deposits,

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48. Total Payments

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Here's how Total Payments is used in Head Cashier jobs:
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Audited total payments received once a month, and reconciled this with total sales.
  • Calculated total payments received at any given time period.
  • Calculate and reconcile shift total payments.
  • Calculate total payments received at the end of day and reconcile with sales reciepts.

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49. Positive Attitude

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Here's how Positive Attitude is used in Head Cashier jobs:
  • Maintained a positive attitude and contributed toward a quality work environment.HEAD CASHIER
  • Encouraged staff to project a positive attitude to progress customer interaction.
  • Exuded friendly, courteous, and positive attitude and demonstrated professionalism
  • Welcomed customers with a positive attitude.
  • Promoted in 2 years due to quick learning, a positive attitude and the ability to implement learned skills effectively.
  • Greeted customers in a friendly, professional manner with a positive attitude while helping them with their specific needs.
  • Assisted customers in person and over the phone by providing information and resolving their complaints with a positive attitude.
  • Provide legendary customer service through the use of integrity, product knowledge, positive attitude, and high energy.
  • Answered any and every question a customer may have had with a smile and a positive attitude!
  • Team player with exceptional customer service skills, strong numeracy skills and a positive attitude.
  • Maintained a positive attitude to ensure a memorable and pleasant experience for the customer.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.
  • Provide great customer service with a positive attitude while driving extra sales.
  • Ring up each customer with the up most respect and positive attitude.
  • Meet customer service needs at all times with a positive attitude.
  • Worked as a team member with a positive attitude.
  • Team player and provide a positive attitude.
  • Skilled in all of the aspects of customer service as well as keeping a positive attitude in any situation.
  • Work with positive attitude while performing tasks in a timely manner.
  • Maintained apperance of dining room, restrooms, and the outside of restaurant.ReliableHard Worker, can work even under perssurePositive Attitude

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50. Cashier Drawers

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Here's how Cashier Drawers is used in Head Cashier jobs:
  • Trained all cashiers, sales & assisted customers, counted and closed cashier drawers, and restocked shelves of store merchandise.
  • Conduct cash balance checks and deposits of all cashier drawers and the mountain safe on a daily basis.
  • Make cashier schedule, count down cashier drawers, enter checks in computer, count daily deposit and returns
  • Manage store cash, and ensure cashier drawers are counted accurately at the end of every shift.
  • Handled opening store every morning, received incoming product deliveries and counted and balanced cashier drawers.
  • Cashier, helping customers locate product, questions, and problems, balancing cashier drawers.
  • Scheduled cashiers their shifts, watched over cashiers, counted down cashier drawers
  • Counted and balanced cashier drawers, as well as store office.
  • Maintain a change drawer for cashier drawers.
  • Balanced cashier drawers and store vault.
  • Counted and balanced cashier drawers.
  • Team Motivator * Spontaneously audit cashier drawers
  • Reconciled cashier drawers after closing, ensuring complete accounting for sales and petty cash.
  • cash increase, cash drawer, cashier drawers, closing and opening cash stock
  • Counted all of the cashier drawers and put together the nightly deposit.
  • Acted as a communication source between the managers and customers Balanced other cashier drawers and receipts in dual control Prepared daily reports
  • Counted and stocked cashier drawers as well as daily audits.Ensured exellent customer experiences for return business.
  • Supervised staff of up to 10 employees Performed daily count of cashier drawers Handled returns and exchanges
  • Performed daily count of cashier drawers Completed customer returns and exchanges Made schedule for employees weekly
  • Maintained, stocked, and checked inventory General clean-up and maintenance Audit cashier drawers

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Head Cashier Jobs

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20 Most Common Skills For A Head Cashier

Customer Service

41.3%

Front End Associates

12.8%

Process Merchandise Returns

11.1%

Sales Floor

4.9%

Customer Complaints

4.3%

Orderly Checkout Areas

3.0%

Loss Prevention

2.7%

Bank Deposits

2.6%

POS

1.9%

Company Policies

1.9%

Phone Calls

1.9%

Credit Card Transactions

1.8%

Monetary Transactions

1.7%

Retail Store

1.6%

Special Orders

1.3%

Data Entry

1.2%

Automatic Debits

1.1%

Product Knowledge

1.0%

Depot

0.9%

Stock Shelves

0.9%
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Typical Skill-Sets Required For A Head Cashier

Rank Skill
1 Customer Service 35.3%
2 Front End Associates 11.0%
3 Process Merchandise Returns 9.5%
4 Sales Floor 4.2%
5 Customer Complaints 3.7%
6 Orderly Checkout Areas 2.5%
7 Loss Prevention 2.3%
8 Bank Deposits 2.2%
9 POS 1.7%
10 Company Policies 1.6%
11 Phone Calls 1.6%
12 Credit Card Transactions 1.5%
13 Monetary Transactions 1.4%
14 Retail Store 1.4%
15 Special Orders 1.1%
16 Data Entry 1.1%
17 Automatic Debits 1.0%
18 Product Knowledge 0.8%
19 Depot 0.8%
20 Stock Shelves 0.8%
21 Sales Goals 0.8%
22 Customer Questions 0.8%
23 Inventory Control 0.7%
24 Greeting Customers 0.7%
25 Internet Orders 0.7%
26 Store Policies 0.6%
27 New Associates 0.6%
28 Customer Orders 0.6%
29 On-The-Job Training 0.6%
30 Store Opening 0.6%
31 Large Amounts 0.6%
32 Identify Prices 0.6%
33 Tabulate Bills 0.5%
34 Efficient Operation 0.4%
35 Regular Basis 0.4%
36 Constant Basis 0.4%
37 Company Standards 0.4%
38 Trash Cans 0.4%
39 Customer Returns 0.4%
40 Safety Procedures 0.4%
41 Phone Orders 0.4%
42 Entire Store 0.4%
43 Timely Fashion 0.4%
44 Food Preparation 0.4%
45 Operational Issues 0.3%
46 Total Sales 0.3%
47 Large Sums 0.3%
48 Total Payments 0.3%
49 Positive Attitude 0.3%
50 Cashier Drawers 0.3%
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26,087 Head Cashier Jobs

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