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Become A Head Coordinator

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Working As A Head Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $45,000

    Average Salary

What Does A Head Coordinator Do At Cleveland Clinic

* Identifies which patients in the specialty care practice have ongoing care coordination needs for their specialty condition.
* Outlines the nature and duration of involvement needed by the specialty care team and specialty care coordinator then identifies the primary care team involved.
* Utilizes assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination.
* Conducts targeted outreach to a defined panel of high risk patients (chronic illness, lack of social support, readmissions, ED visits, etc.) to ensure timely and efficient care delivery across the continuum of care.
* Utilizes technological tools (registries, patient lists, etc.) to manage populations.
* Conducts comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.
* Informs the patient and family regarding coordination of their care and shares this information with the healthcare team.
* Works collaboratively with interdisciplinary team to develop goals and plan interventions to maximize patient outcomes.
* Monitors patient compliance with plan of care.
* Performs reassessments regarding patient progress toward goals and updates plan of care as appropriate.
* Ensures care gaps are closed around specialty disease/chronic disease.
* Serves as primary patient contact for team related to condition and facilitates access to services.
* Coordinates members of the patient care team.
* Serves as the liaison between patients, families and physicians, clinical staff by advocating for patient and families then responding to and facilitates resolution of patient/family questions and concerns.
* Assists in managing transitions of care across care settings, ensuring optimal communication and planning.
* Identifies barriers to receiving care and facilitates solutions.
* Partners with other care coordinator teams such as primary and transitional care social work, rehabilitation, pharmacy, palliative care and others.
* Defines and ensures compliance with disease-specific care paths for specialty care or chronic disease.
* Works with the patient and family to assess current knowledge, health literacy, and readiness to change, utilizing teach back to assess level of knowledge.
* Coaches patient and family on self management support; including setting long and short term goals.
* Educates about managing a specialty condition, including prevention and health maintenance tasks.
* Educates and connects to other care providers and community resources to enhance care.
* Works with practices on quality and process improvement initiatives.
* Other duties as assigned

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Average Length of Employment
Team Coordinator 3.1 years
Head Coordinator 3.0 years
Lead Coordinator 3.0 years
Center Coordinator 2.9 years
Coordinator 2.7 years
Youth Coordinator 2.2 years
Junior Coordinator 1.8 years
Top Careers Before Head Coordinator
Internship 15.1%
Volunteer 8.2%
Cashier 7.0%
Teacher 5.9%
Assistant 5.1%
Server 3.3%
Manager 3.3%
Tutor 2.9%
Top Careers After Head Coordinator
Internship 14.0%
Teacher 8.4%
Volunteer 6.9%
Assistant 5.2%
Manager 4.6%
Cashier 4.4%
President 3.8%
Server 3.4%
Tutor 3.4%
Director 3.1%

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How Would You Rate The Salary Of a Head Coordinator?

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Top Skills for A Head Coordinator

  1. Child Care
  2. Customer Service
  3. Staff Members
You can check out examples of real life uses of top skills on resumes here:
  • Monitor communications with child care delegate agency regarding child care eligibility policies.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Supervised and managed 20 lifeguards/staff members.
  • Researched, developed, and maintained community resources; initiated referrals for clients and families.
  • Created and followed monthly lesson plans that included age-appropriate activities for 12 infants aged 6 weeks to 16 months.

Head Coordinator Demographics

Gender

Female

51.0%

Male

33.4%

Unknown

15.6%
Ethnicity

White

56.6%

Hispanic or Latino

19.2%

Black or African American

10.7%

Asian

9.1%

Unknown

4.3%
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Foreign Languages Spoken

Spanish

38.2%

French

17.3%

Mandarin

6.4%

German

4.5%

Russian

3.6%

Portuguese

3.6%

Chinese

3.6%

Tagalog

2.7%

Hebrew

2.7%

Italian

2.7%

Japanese

2.7%

Hindi

1.8%

Vietnamese

1.8%

Amharic

1.8%

Persian

1.8%

Telugu

0.9%

Turkish

0.9%

Gujarati

0.9%

Korean

0.9%

Ukrainian

0.9%
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Head Coordinator Education

Schools

University of Phoenix

16.5%

Ashford University

7.1%

University of California - Berkeley

6.3%

Marymount University

6.3%

University of California - Irvine

4.7%

The Academy

4.7%

Walden University

4.7%

Southern New Hampshire University

4.7%

Ohio University -

3.9%

New York University

3.9%

Brown University

3.9%

Illinois State University

3.9%

Texas A&M University

3.9%

James Madison University

3.9%

Miami University

3.9%

DePaul University

3.9%

National Louis University

3.9%

Syracuse University

3.1%

University of Alabama

3.1%

Wayne State University

3.1%
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Majors

Business

21.8%

Psychology

9.0%

Communication

5.9%

Education

5.1%

Elementary Education

5.1%

Economics

4.5%

Political Science

4.5%

Kinesiology

4.3%

Early Childhood Education

4.3%

Management

4.1%

Computer Science

3.5%

Educational Leadership

3.5%

Human Development

3.5%

Social Work

3.3%

Sociology

3.3%

Nursing

3.1%

Criminal Justice

3.1%

General Education, Specific Areas

3.1%

Marketing

2.9%

Liberal Arts

2.6%
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Degrees

Bachelors

48.9%

Masters

19.2%

Other

17.9%

Associate

7.5%

Certificate

2.8%

Doctorate

2.8%

Diploma

0.7%

License

0.3%
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