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Head customer service representative entry level jobs

- 23 jobs
  • Customer Service Specialist

    German American Bancorp, Inc. 4.5company rating

    Columbus, OH

    Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: * Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. * What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: * Bilingual/Multilingual * Customer Service experience * Cash-handling experience What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education assistance program * Paid parental bonding leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan, loan discounts and more * National and local discounts on everything from computers and vacations to phones and retail shopping * Free checking account, checks and discounted bank services This position will be located at: 4476 North High Street Columbus, Ohio, 43214 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
    $33k-38k yearly est. 51d ago
  • Customer Service Professional - Start a new career today

    Dev 4.2company rating

    Columbus, OH

    Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
    $24k-31k yearly est. 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Columbus, OH

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $29k-40k yearly est. 60d+ ago
  • Call Center Representative

    Beloform Craft

    Columbus, OH

    DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services. Key Responsibilities Responsibilities: Answer incoming calls and respond to customer inquiries in a professional manner. Provide information about products, services, and order statuses. Resolve customer complaints and issues efficiently and courteously. Maintain accurate records of customer interactions and transactions. Follow up on customer inquiries to ensure satisfaction. Collaborate with other departments to address customer needs and improve service. Meet or exceed performance targets and metrics. Skills, Knowledge and Expertise Skills Required: Excellent verbal communication and active listening skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment. Proficiency in using call center software and CRM systems. Positive attitude and a passion for providing outstanding customer service. Prior experience in a call center or customer service role is a plus. Benefits Benefits: Competitive salary ranging from $35,000 to $42,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional growth and development. Supportive and friendly work environment. If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!
    $35k-42k yearly 6d ago
  • Client Relationship Representative

    Bela Brand Bat

    Columbus, OH

    About Us At Bela Brand Bat, we are committed to excellence, precision, and innovation. As a dynamic and forward-thinking company, we pride ourselves on maintaining an environment that values professionalism, creativity, and continuous growth. Our mission is to empower both our clients and our team members to reach their highest potential through dedication, organization, and outstanding service. Job Description We are seeking a motivated and detail-oriented Client Relationship Representative to join our growing team in Columbus, OH. The ideal candidate will serve as the primary point of contact for our clients, ensuring that their needs are understood, met, and exceeded. This position offers the opportunity to work in a dynamic environment where strong communication and problem-solving skills are key to success. Responsibilities Build and maintain lasting relationships with clients through consistent and professional communication. Understand client needs and provide tailored solutions aligned with company standards. Coordinate with internal departments to ensure efficient delivery of products and services. Monitor client accounts and identify opportunities for improvement or growth. Handle inquiries, resolve issues promptly, and ensure client satisfaction at every stage. Qualifications Qualifications Excellent interpersonal and communication skills. Strong organizational and multitasking abilities. Ability to work independently and as part of a team in a fast-paced environment. Professional demeanor and commitment to client excellence. Proficiency in basic office software and customer management systems. Additional Information Benefits Competitive annual salary of $57,000 - $61,000. Career growth and professional development opportunities. Supportive and collaborative work culture. Comprehensive training and mentorship. Health, dental, and vision insurance options.
    $57k-61k yearly 4d ago
  • Sales BDC Representative/Customer Service

    Coughlin Automotive 3.5company rating

    Columbus, OH

    Commission and bonuses make it easy to make almost double your hourly rate! $55k-$75k Annual Income Potential! We have the customers; we just need you to join our team! The best Pay plan in the Business! We are looking for full time, experienced Call Center Agents / Business and Internet Development Representatives! Excellent phone skills are required...automotive knowledge is a plus but not a deal breaker! Great pay and benefits! All qualified candidates will be considered! JOB DESCRIPTION: You will be responsible for contacting individuals by phone, email or text and setting appointments for the following: Prospects who were recently in the dealership Internet inquiries Phone Ups Follow up on Previous Leads REQUIREMENTS FOR THIS POSITION: Attention to detail, goal oriented and results driven Willingness to learn and a 'Can Do' attitude Ability to communicate effectively with a customer through email and/or text High Energy and Enthusiasm Making 100 Plus Contacts a Day Once you make our team, we offer Benefits like: One of the most Lucrative and Competitive Pay Plans in the Biz Discounts on Parts and Labor Benefits include Medical, Dental, Vision and more after grace period. Paid vacation plus more. It's time to get your foot off the brake and Apply Now! Must have Valid Driver's License, Must Pass Background Check! Coughlin Automotive is EOE/Drug Free Work Environment. All applications must be completed and submitted online - We will review your resume and be in contact with you should it meet our current needs and requirements - We Are an Equal Opportunity Employer and a Drug Free Work Environment! Sales Team, Sales Training, Retail Sales, Auto Sales, Used Car Sales, Sales Manager, Sales Associate, Call Center, Retail Representative, Customer Service, Internet Sales Department, Retail Automotive. Customer Service, Sales, Auto, Automotive Sales, Insurance Sales, Sales Representatives, Internet, Sales Consultant, Sales Associates, Call Center, Bartender, Server, Real Estate Sales, Sales Person, Retail Sales, Car Sales, Insurance Sales backgrounds also a plus. Job Type: Full-time
    $55k-75k yearly 27d ago
  • 407CSS - Customer Service Specialist

    Spectra Metals Sales 4.1company rating

    Columbus, OH

    Our Company's Story: Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into what we now enjoy as a dominant market present in the premier manufacturing and distribution of painted gutter rainware products in North America. Spectra Gutter Systems has over 35 manufacturing and distribution facilities nationwide to service customer needs and raise the profitability of our partners' businesses. Our Core Values: Stewardship Integrity People-Centric Innovation Servantship Your Seven Pillars for Success: Safety: Our unwavering mission is to prioritize the safety and well-being of our employees, customers, and the communities we serve. We are committed to fostering a culture of vigilance, continuous improvement, and shared responsibility to safety. Via robust safety practices, education, and innovation, we strive to create environments where everyone can thrive without compromising safety. Quality Assurance: It is our desire to uphold the highest standards of quality in all aspects of our business. We are committed to providing products/services that exceed expectations, promote continuous improvement, and ensure the satisfaction and trust of our people and customers alike. Through innovation, rigorous testing, and a relentless pursuit of excellence, we aim to be synonymous with unparalleled quality in every fiber of our operations. Inventory: Our mission is to achieve seamless inventory management that optimizes efficiency and exceeds expectations. We are dedicated to maintaining precise control over stock, employing innovative technologies, and implementing strategic practices to ensure timely delivery, reduce waste, and enhance overall operational excellence. Our commitment is to meet customer demands with accuracy and reliability, positioning us as the leader in effective inventory solutions within our industry. Customer Service Experience and Customer Business Growth: Our commitment is to build lasting relationships with our customers, by placing them at the heart of everything we do. We are dedicated to creating an unparalleled customer service experience through attentive, personalized, and timely support. Through a culture of empathy, proactive communication, and relentlessness to always improve, we strive to exceed customer expectations with each interaction. Meeting Location-based Goals: Our success is measured by the fulfillment of our goals and the enduring impact we create in the realms of our vision and mission. Through a combination of dedication, collaboration, adaptability, strategic planning, and a relentless pursuit of excellence, we aim to not only meet but exceed our objectives. Personnel Management: Our mission is to empower and inspire our teams. We strive to do this by attracting, developing, and retaining top talent through fostering a culture of respect, professional growth, and inclusivity. Via strategic leadership, transparent communication, and ongoing support/development, our goal is to create an environment where every individual can thrive and contribute their best to the success of our collective endeavors. Financials: Our financial goal is to ensure sustainable growth and prosperity within our organization. This is achieved through sound fiscal management, transparency of reporting, and strategic investments. Through prudent financial planning, risk mitigation, and continuous optimization, we will continue to meet our financial objectives and secure the long-term financial health of the organization. ________________________________________ Summary: As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. This involves actively listening to customers, understanding their needs, and providing appropriate solutions or assistance in a timely and professional manner. You will also troubleshoot and resolve customer complaints, develop a strong understanding of the company's products or services, and assist with order processing. Additionally, maintaining a positive attitude, accurately documenting customer interactions, and continuously seeking process improvements are important aspects of the role. By delivering exceptional customer service and contributing to customer satisfaction, you play a vital role in building customer relationships and upholding the company's reputation. Furthermore, you may be responsible for ensuring that our customers are buying the full product mix, identifying and landing new business, and also maintaining current business. By demonstrating exceptional customer service and building rapport with customers, you help ensure their continued business and foster long-term relationships. Overall, as a Customer Service Specialist, your responsibilities may extend beyond customer support, encompassing up-selling, bringing on new customers, and maintaining current business. By actively seeking opportunities to generate additional sales and focusing on customer retention, you contribute to the company's growth and success.
    $26k-33k yearly est. 60d+ ago
  • Store Customer Service Specialist (Bilingual Preferred - Spanish & English)

    Sherwin-Williams 4.5company rating

    Groveport, OH

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #701050, located at: 3773 South Hamilton Rd., Groveport, OH 43125. This is a full-time position with a hiring rate of $16.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
    $16.5 hourly Auto-Apply 30d ago
  • Customer Service Manager

    Shannon Staffing 3.7company rating

    Mount Vernon, OH

    Customer Service Manager - Insurance Group Mount Vernon, OH 43050 (Knox County) We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our client's team. In this role, you will be the primary point of contact for their clients, providing exceptional service and support for their insurance needs. Starting Wage: $18.00/hr Monday - Friday 8:30am - 5:00pm This position is a temp-to-hire Qualifications: Experience: Minimum of [1-2] years of experience in a customer service role, preferably within the insurance or financial services industry. Licensing: Must possess or be willing to obtain a state-specific insurance license within a specified timeframe (to be discussed) of employment. (On-line course training reimbursement available). Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experienced with CRM software or insurance agency management systems. Education: High school diploma or equivalent required; Associate's or Bachelor's degree is a plus. Key Responsibilities, but not limited to: Client Communication: Respond promptly and professionally to client inquiries via phone, email, and in-person regarding policies, coverage, billing, and claims. Documentation and Record-Keeping: Maintain detailed and accurate records of all customer interactions and transactions within the agency's management system (CRM). Billing and Payments: Assist clients with billing inquiries, process payments, and set up payment arrangements. Required Skills: Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong ability to build rapport with clients, demonstrating empathy, patience, and a positive attitude. Problem-Solving: Proactive approach to identifying issues and developing effective solutions. Attention to Detail: High level of accuracy in data entry and processing policy information is critical. Organizational Skills: Ability to manage multiple tasks, and prioritize effectively. Team Player: Ability to work collaboratively with agents, underwriters, and other team members to ensure a seamless client experience. Please submit a resume with your application, or email your resume to: mountvernon@shannonstaffing.com
    $18 hourly 57d ago
  • Enrollment Representative

    Cengage Group 4.8company rating

    Columbus, OH

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $28k-33k yearly est. 6d ago
  • Commercial Loan Servicing Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! The Commercial Loan Servicing Agent is a full-time position that requires knowledge of the loan process. This role serves as a critical liaison between the financial institution and its commercial clients, ensuring the effective administration, monitoring, and servicing of commercial loan portfolios. Richwood Bank prides itself on a unique company culture and all team members should be active and engaged participants. Essential Functions Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as Uniform Commercial Code (UCC) Expiring Report, Participation Transaction Report Renew County and State Uniform Commercial Codes (UCCs) every 5 years Prepare Satisfaction of Mortgages, Satisfaction of Assignment of Rents Release liens on car titles/Uniform Commercial Codes (UCCs) Work with Loan Agents and Lenders on all Commercial Partial Releases of property Process loan payoffs (checks/wires) Prepare payoff quotes Send Paid Notes to customer Complete all Commercial Loan Maintenance in Core Complete all Participation Payment Wires Incoming & Outgoing Lead Bank & Non- Lead Bank Support tracking and obtaining of insurance on loans over our blanket insurance coverage Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs for document retention Create and Maintain Standard Operating Procedures (SOPs) Process all transactions associated with Commercial Construction Draws Send Incoming / Outgoing Wire and ACHs Audits new Participation Loans Compliance Monitoring Support with escrow analysis and mail out surplus checks Process all Loan Renewals & Modifications Process all Loan Extensions Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Analytical thinking skills Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-26k yearly est. 60d+ ago
  • Sales Representative, Customer Service

    RNR Tire Express and Custom Wheels

    Delaware, OH

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Computer skills (Exel) * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $29k-41k yearly est. 60d+ ago
  • Call Center Transfer Representative - OH

    Smartfinancial 3.9company rating

    Columbus, OH

    Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. Please Note: This is an in-office position located at our Columbus office: 471 E. Broad St., Suite 1300, Columbus, OH 43215. We are seeking motivated and enthusiastic individuals to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting them with our licensed agents. What You'll Do Outbound Calling: Make 200+ outbound calls daily to introduce products and services. Customer Engagement: Utilize relationship-building techniques to engage potential customers effectively. Product Knowledge: Continuously expand your understanding of our offerings to expertly address customer inquiries and provide tailored solutions. Quote Generation & Transfer: Highlight the value of working with licensed agents to drive quote requests and seamlessly transfer qualified leads. Quota Achievement: Meet or exceed daily call quotas while ensuring high-quality, positive interactions with customers. What We're Looking For High-Volume Calling: Experience in outbound/inbound sales, telemarketing, or call centers. Metrics-Driven: Proven success in exceeding performance targets. Team Player: Work independently while collaborating with sales teams. Customer Engagement: Build rapport, handle objections, and persuade prospects to proceed with a quote. Resilience & Adaptability: Maintain a positive and goal-driven attitude while handling objections and rejections. What We Offer Uncapped Commission: $16-$17/hour plus generous commission. Top performers earn $60K+ with bonuses. Comprehensive Benefits: High-quality health insurance and a 401k plan with company match. Incentives: Employee referral bonuses, daily and weekly cash giveaways. Training and Development: Extensive paid product training and world-class inside sales training. Career Growth: Advancement opportunities with a focus on promoting from within. Why You'll Love It Here At SmartFinancial, we believe in working hard and playing hard. You'll be part of a supportive, dedicated team in a fast-paced and energetic environment. Our user-friendly sales CRM and commitment to employee development ensure you have the tools and training needed to succeed. We'd especially like to highlight our World Class Culture, which our employees say is the best thing about working at SmartFinancial. We have great SLACK channels for work and play, which keep you connected with your fellow employees throughout the day. Not to mention our top notch company events (like our Summer Beach Party with open bar, chili cook-off, annual holiday yacht party, fun office potlucks and more) that will keep you asking when the next event is. We also have Penny, our company mascot. Like swag themed after a pink pig wearing glasses? Just. You. Wait. Join SmartFinancial and become a key player in driving growth for insurance agencies. Apply now, and let's achieve success together! SmartFinancial is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. To learn more about our results-focused culture and employee-focused perks, read more on our careers page.
    $16-17 hourly Auto-Apply 60d+ ago
  • Experienced BDC/Call Center Rep

    Bob Caldwell Automotive 3.8company rating

    Columbus, OH

    EXPERIENCED BDC/Call Center Reps Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly. Responsibilities Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management Work closely with service management to communicate customer expectations and ensure a fantastic customer experience Present in a professional and well-spoken manner at all times Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care Log all activities and take extensive detailed notes Meet and exceed goals each month and quarter Stay informed about new products, features, accessories etc. and their benefits to customers Refer customers who have additional questions to the service advisor or other appropriate individual. Attend service trainings as well as service meetings as assigned Qualifications Strong verbal and written communications skills Interest and ability to make a high-volume of outbound calls Tech-savvy and experience with a CRM or the ability to quickly learn new software Time management, prioritization and multitasking skills with the ability to manage a high workload Team player attitude Willing to submit to a pre-employment background check & drug screen Clean driving record and valid driver's license Experience preferred but not required: Vinsolutions Activator We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Account Service Representative

    R2 Logistics 4.0company rating

    Westerville, OH

    Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-34k yearly est. 16d ago
  • Inbound Call Center Representative

    Sales Partners 4.4company rating

    Columbus, OH

    We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.
    $25k-29k yearly est. 60d+ ago
  • Customer Service Specialist I - Customer Service Center

    Wesbanco 4.3company rating

    Columbus, OH

    works an alternate schedule Schedule is 9am to 8pm, Saturday through Tuesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. Essential Function Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely. Essential Duties and Responsibilities include the following: Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Accepts ownership of the customer request and follows it through to resolution. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. Technical Requirements Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. Other Skills and Abilities Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Physical Demands This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-34k yearly est. 23h ago
  • Third Shift Customer Service

    Planet Fitness 4.1company rating

    Westerville, OH

    Job SummaryThe Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Maintain the neatness and cleanliness of the club Monitor for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Cleaning background preferred Customer Service background preferred A passion for fitness and health Upbeat and positive attitude! Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Acknowledgement of members when maintaining the facility Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals throughout shift Clean and sanitize equipment, restrooms and surfaces throughout the club Monitor club and assist members throughout entirety of shift We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • USSOCOM Role Player

    Seventh Dimension

    Columbus, OH

    USSOCOM Role Player Type: Independent Contractor Travel: 0% **Contingent upon award** Role player support to training events. These events require role players to understand scenarios and are capable of reacting to a wide variety of responses from candidates or students. Additionally, the role player will adjust appropriately depending on the desired outcome of the learning event. Required Skills and Abilities: No security clearance required. Must be of general good health and must be cleared by a medical physician (physical examination) to participate in this exercise. Role players must understand how to engage students at the appropriate level of intensity and then adjust responses based on the performance of the student. Role players must understand the intent, mechanics, and flow of each exercise. Able to speak, read and write English. May be required to simulate combat in a training environment that may require the use of blank ammunition, simunitions, paint ball, and pyrotechnics. Role players may be required to “die in place” or to be captured after a simulated firefight and will be searched in accordance with SOPs for POW search teams. Role players will be subjected to searches on a regular basis. Students are required to clear the role player of weapons and/ or explosive devices and to conduct a thorough pat down search that includes vigorous search of all areas of the body. At times, role players may be required to perform numerous roles or other roles in support of the exercise depending on exercise requirements (i.e. an OPFOR role player may be required to play the role of a civilian on the battlefield (COB) or a Guerrilla role player). Physical Demands: Capable of heavy lifting and carrying of 50 pounds and over; straight pulling (2 hours); pulling hand over hand (2 hours); pushing (2 hours); reaching above shoulder; use of fingers; walking (4 hours); standing (8 hours); crawling (30 minutes); kneeling (30 minutes); repeated bending (1hour); climbing, legs only (30 minutes); climbing, use of legs and arms (30 minutes); operation of heavy equipment, truck, tractor, mower, or motor vehicle; ability for rapid mental and muscular coordination simultaneously; Good visual perception. Able to function in the following environmental factors: outside and inside; excessive heat; excessive cold; excessive humidity; excessive dampness or chilling; excessive noise, intermittent or constant; excessive dust; fumes, smoke, or gases; solvents or degreasing agents; grease and oils; flammable materials; electrical energy; slippery or uneven walking surfaces; working around machinery with moving parts; working around moving objects or vehicles; working on ladders or scaffolding; working below ground; working at extreme heights; unusual fatigue factors; vibration; working closely with others or alone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
    $23k-30k yearly est. 60d+ ago
  • Tothill Services (Highclere) - Customer Care - Over 18 Full Time

    McDonald's Uk 4.4company rating

    Sunbury, OH

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, youve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more. . . .
    $23k-30k yearly est. 31d ago

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