Head customer service representative entry level jobs - 26 jobs

Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

As a House Service Professional, you are a key member of the team providing quality cleaning for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, dependable, and have a great attitude. This is hard work, but can be very rewarding for people who have pride in a job well done, like to help people, and like to stay moving. Specific Responsibilities: Perform professional residential cleaning services including mopping, vacuuming, dusting, sanitizing, wipe downs and other final touches Communicate with customers and staff in a professional and courteous manner Job Requirements: Valid Driver's License Positive Attitude Team player who can work independently Benefits: Benefits package varies by location. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within! At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you! Opportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations. Key Responsibilites * Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly. * Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy. * Open additional registers whenever three or more customers are in line to minimize wait times. * Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs. * Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies. * Process Western Union and Money Order transactions. * Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files. * Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed. * Enforce dress code and monitor breaks per company and federal guidelines. * Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly. * Use override key only in compliance with company policy. Requirements * Exceptional customer service skills. * Previous cashier or front-end experience is required. * Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress. * Must be able to read and do simple math problems. * Wants to be part of a team in a fast-paced environment * 18 years of age or older Benefits * Weekly pay with direct deposit * Medical, dental, vision, life, and disability insurances * 401(k) with company matching * Opportunities for advancement * Paid holiday, vacation, and sick leave (FT only) * Paid bereavement and jury duty leave (FT only) * Company paid life insurance (FT only) * Scholarship program for High School Seniors Nearest Major Market: Blacksburg Nearest Secondary Market: Virginia

DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services. Key Responsibilities Responsibilities: Answer incoming calls and respond to customer inquiries in a professional manner. Provide information about products, services, and order statuses. Resolve customer complaints and issues efficiently and courteously. Maintain accurate records of customer interactions and transactions. Follow up on customer inquiries to ensure satisfaction. Collaborate with other departments to address customer needs and improve service. Meet or exceed performance targets and metrics. Skills, Knowledge and Expertise Skills Required: Excellent verbal communication and active listening skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment. Proficiency in using call center software and CRM systems. Positive attitude and a passion for providing outstanding customer service. Prior experience in a call center or customer service role is a plus. Benefits Benefits: Competitive salary ranging from $35,000 to $42,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional growth and development. Supportive and friendly work environment. If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!

About Us At Bela Brand Bat, we are committed to excellence, precision, and innovation. As a dynamic and forward-thinking company, we pride ourselves on maintaining an environment that values professionalism, creativity, and continuous growth. Our mission is to empower both our clients and our team members to reach their highest potential through dedication, organization, and outstanding service. Job Description We are seeking a motivated and detail-oriented Client Relationship Representative to join our growing team in Columbus, OH. The ideal candidate will serve as the primary point of contact for our clients, ensuring that their needs are understood, met, and exceeded. This position offers the opportunity to work in a dynamic environment where strong communication and problem-solving skills are key to success. Responsibilities Build and maintain lasting relationships with clients through consistent and professional communication. Understand client needs and provide tailored solutions aligned with company standards. Coordinate with internal departments to ensure efficient delivery of products and services. Monitor client accounts and identify opportunities for improvement or growth. Handle inquiries, resolve issues promptly, and ensure client satisfaction at every stage. Qualifications Qualifications Excellent interpersonal and communication skills. Strong organizational and multitasking abilities. Ability to work independently and as part of a team in a fast-paced environment. Professional demeanor and commitment to client excellence. Proficiency in basic office software and customer management systems. Additional Information Benefits Competitive annual salary of $57,000 - $61,000. Career growth and professional development opportunities. Supportive and collaborative work culture. Comprehensive training and mentorship. Health, dental, and vision insurance options.

Our client a premier financial services firm is looking to expand their growing team in Columbus, Oh. Apply Today! • Answers calls and respond to emails. • Handles customer inquiries both telephonically and by email. • Researches required information using available resources. • Manages and resolves customer complaints. • Provides customers with product and service information. • Enters new customer information into system. • Updates existing customer information. • Processes orders, forms and applications. • identifies and escalates priority issues. • Route calls to appropriate resource when necessary. • Follows up customer calls where necessary. • Documents all call information per standard operating procedures. • Complete call logs. • Produces call reports. • Other duties as assigned

Job DescriptionBusiness Development Center RepresentativeFull-Time | Commission + Bonuses | $55,000-$75,000 Annual Income PotentialAre you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you!What You'll Do:You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including: Internet inquiries Incoming phone leads ("Phone Ups") Customers who recently visited the dealership Follow-up on previous leads What We're Looking For: Excellent phone and communication skills Attention to detail; goal-oriented and results-driven Positive, "can-do" attitude with a willingness to learn Ability to communicate professionally via text and email High energy and enthusiasm What We Offer: One of the most competitive and lucrative pay plans in the industry Commission + bonus structure with $55k-$75k income potential Medical, Dental, Vision & more (after eligibility period) Paid vacation and additional benefits Employee discounts on parts and labor Ongoing training and advancement opportunities Requirements: Valid driver's license Must pass a background check Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace. Ready to get your foot off the brake? Apply today!Job Type: Full-Time Job Posted by ApplicantPro

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Columbus, Ohio Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Customer Service Manager - Insurance Group Mount Vernon, OH 43050 (Knox County) We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our client's team. In this role, you will be the primary point of contact for their clients, providing exceptional service and support for their insurance needs. Starting Wage: $18.00/hr Monday - Friday 8:30am - 5:00pm This position is a temp-to-hire Qualifications: Experience: Minimum of [1-2] years of experience in a customer service role, preferably within the insurance or financial services industry. Licensing: Must possess or be willing to obtain a state-specific insurance license within a specified timeframe (to be discussed) of employment. (On-line course training reimbursement available). Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experienced with CRM software or insurance agency management systems. Education: High school diploma or equivalent required; Associate's or Bachelor's degree is a plus. Key Responsibilities, but not limited to: Client Communication: Respond promptly and professionally to client inquiries via phone, email, and in-person regarding policies, coverage, billing, and claims. Documentation and Record-Keeping: Maintain detailed and accurate records of all customer interactions and transactions within the agency's management system (CRM). Billing and Payments: Assist clients with billing inquiries, process payments, and set up payment arrangements. Required Skills: Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong ability to build rapport with clients, demonstrating empathy, patience, and a positive attitude. Problem-Solving: Proactive approach to identifying issues and developing effective solutions. Attention to Detail: High level of accuracy in data entry and processing policy information is critical. Organizational Skills: Ability to manage multiple tasks, and prioritize effectively. Team Player: Ability to work collaboratively with agents, underwriters, and other team members to ensure a seamless client experience. Please submit a resume with your application, or email your resume to: mountvernon@shannonstaffing.com

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $10.45 - $13.5 per hour Salary Range: 10.45 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. Please Note: This is an in-office position located at our Columbus office: 471 E. Broad St., Suite 1300, Columbus, OH 43215. We are seeking motivated and enthusiastic individuals to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting them with our licensed agents. What You'll Do Outbound Calling: Make 200+ outbound calls daily to introduce products and services. Customer Engagement: Utilize relationship-building techniques to engage potential customers effectively. Product Knowledge: Continuously expand your understanding of our offerings to expertly address customer inquiries and provide tailored solutions. Quote Generation & Transfer: Highlight the value of working with licensed agents to drive quote requests and seamlessly transfer qualified leads. Quota Achievement: Meet or exceed daily call quotas while ensuring high-quality, positive interactions with customers. What We're Looking For High-Volume Calling: Experience in outbound/inbound sales, telemarketing, or call centers. Metrics-Driven: Proven success in exceeding performance targets. Team Player: Work independently while collaborating with sales teams. Customer Engagement: Build rapport, handle objections, and persuade prospects to proceed with a quote. Resilience & Adaptability: Maintain a positive and goal-driven attitude while handling objections and rejections. What We Offer Uncapped Commission: $16-$17/hour plus generous commission. Top performers earn $60K+ with bonuses. Comprehensive Benefits: High-quality health insurance and a 401k plan with company match. Incentives: Employee referral bonuses, daily and weekly cash giveaways. Training and Development: Extensive paid product training and world-class inside sales training. Career Growth: Advancement opportunities with a focus on promoting from within. Why You'll Love It Here At SmartFinancial, we believe in working hard and playing hard. You'll be part of a supportive, dedicated team in a fast-paced and energetic environment. Our user-friendly sales CRM and commitment to employee development ensure you have the tools and training needed to succeed. We'd especially like to highlight our World Class Culture, which our employees say is the best thing about working at SmartFinancial. We have great SLACK channels for work and play, which keep you connected with your fellow employees throughout the day. Not to mention our top notch company events (like our Summer Beach Party with open bar, chili cook-off, annual holiday yacht party, fun office potlucks and more) that will keep you asking when the next event is. We also have Penny, our company mascot. Like swag themed after a pink pig wearing glasses? Just. You. Wait. Join SmartFinancial and become a key player in driving growth for insurance agencies. Apply now, and let's achieve success together! SmartFinancial is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. To learn more about our results-focused culture and employee-focused perks, read more on our careers page.

EXPERIENCED BDC/Call Center Reps Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly. Responsibilities Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management Work closely with service management to communicate customer expectations and ensure a fantastic customer experience Present in a professional and well-spoken manner at all times Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care Log all activities and take extensive detailed notes Meet and exceed goals each month and quarter Stay informed about new products, features, accessories etc. and their benefits to customers Refer customers who have additional questions to the service advisor or other appropriate individual. Attend service trainings as well as service meetings as assigned Qualifications Strong verbal and written communications skills Interest and ability to make a high-volume of outbound calls Tech-savvy and experience with a CRM or the ability to quickly learn new software Time management, prioritization and multitasking skills with the ability to manage a high workload Team player attitude Willing to submit to a pre-employment background check & drug screen Clean driving record and valid driver's license Experience preferred but not required: Vinsolutions Activator We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.

works an alternate schedule Schedule is 11am to 8pm, Friday through Tuesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. Essential Function: Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely. Essential Duties and Responsibilities include the following: Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. Qualifications: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical Requirements: Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. Other Skills and Abilities: Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Physical Demands: This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

USSOCOM Role Player Type: Independent Contractor Travel: 0% **Contingent upon award** Role player support to training events. These events require role players to understand scenarios and are capable of reacting to a wide variety of responses from candidates or students. Additionally, the role player will adjust appropriately depending on the desired outcome of the learning event. Required Skills and Abilities: No security clearance required. Must be of general good health and must be cleared by a medical physician (physical examination) to participate in this exercise. Role players must understand how to engage students at the appropriate level of intensity and then adjust responses based on the performance of the student. Role players must understand the intent, mechanics, and flow of each exercise. Able to speak, read and write English. May be required to simulate combat in a training environment that may require the use of blank ammunition, simunitions, paint ball, and pyrotechnics. Role players may be required to “die in place” or to be captured after a simulated firefight and will be searched in accordance with SOPs for POW search teams. Role players will be subjected to searches on a regular basis. Students are required to clear the role player of weapons and/ or explosive devices and to conduct a thorough pat down search that includes vigorous search of all areas of the body. At times, role players may be required to perform numerous roles or other roles in support of the exercise depending on exercise requirements (i.e. an OPFOR role player may be required to play the role of a civilian on the battlefield (COB) or a Guerrilla role player). Physical Demands: Capable of heavy lifting and carrying of 50 pounds and over; straight pulling (2 hours); pulling hand over hand (2 hours); pushing (2 hours); reaching above shoulder; use of fingers; walking (4 hours); standing (8 hours); crawling (30 minutes); kneeling (30 minutes); repeated bending (1hour); climbing, legs only (30 minutes); climbing, use of legs and arms (30 minutes); operation of heavy equipment, truck, tractor, mower, or motor vehicle; ability for rapid mental and muscular coordination simultaneously; Good visual perception. Able to function in the following environmental factors: outside and inside; excessive heat; excessive cold; excessive humidity; excessive dampness or chilling; excessive noise, intermittent or constant; excessive dust; fumes, smoke, or gases; solvents or degreasing agents; grease and oils; flammable materials; electrical energy; slippery or uneven walking surfaces; working around machinery with moving parts; working around moving objects or vehicles; working on ladders or scaffolding; working below ground; working at extreme heights; unusual fatigue factors; vibration; working closely with others or alone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

We are looking for a dedicated Member Services Representative to join our team on a full-time contract basis in East Columbus, Ohio. This role requires strong organizational skills and a commitment to providing exceptional service to members. As part of a fast-paced environment, you will play a vital role in maintaining accurate records and delivering timely responses to member inquiries. Responsibilities: - Enter and update member information with precision and attention to detail in the organization's database. - Ensure all member records are accurate, complete, and compliant with established guidelines. - Handle incoming calls, resolve member inquiries, and escalate complex issues to the appropriate team members. - Create and distribute routine and specialized reports to support departmental goals. - Collaborate with colleagues to contribute to special projects and drive process improvements. - Uphold organizational policies, standards, and confidentiality requirements in all tasks. Requirements - Experience working in a fast-paced call center environment. - Proficiency in computer use and familiarity with database systems. - Ability to type efficiently and accurately. - Strong customer service skills with a focus on resolving issues effectively. - Previous experience in call center customer service roles. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .