"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, CustomerService, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Manager - In Office
The Whittingham Agencies
Grove City, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Senior Customer Service Representative
Matic 3.9
Columbus, OH
The Importance of this Role
We're looking for a Senior CustomerServiceRepresentative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.
Responsibilities:
Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.
Our Expectations of an Inbound CSR:
Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
One Call Resolution: Do everything you can to solve the issue before ending the call.
Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
Good, Better, Best: Don't settle. Look for ways to improve daily.
Requirements:
1+ year of CustomerService experience (phone-based).
Effective verbal communication skills with a talent for de-escalation and empathy.
Tenacity and persuasiveness-you must be comfortable attempting to "save" a customer who wants to cancel.
Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
Passion that can convey the value of our Matic message clearly.
What We Offer
We offer a competitive base hourly rate of $19.23 to $20.19
You have an ownership stake - all Maticians receive Matic stock options.
Unlimited Paid Time Off.
Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
401(k) Retirement Plan.
Continuing education, licensing and professional development paid for by Matic.
Career advancement - we have a culture that focuses on internal promotion and career growth.
A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
$19.2-20.2 hourly Auto-Apply 8d ago
Customer Service Manager [IN-OFFICE]
Dasstateoh
Columbus, OH
CustomerService Manager [IN-OFFICE] (2600008D) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Feb 12, 2026, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $29.34 per hour Schedule: Full-time Work Hours: See work hours below Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: CustomerServiceTechnical Skills: ManagementProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/TelecommunicationsReport In Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:15 p.m. (Hours may vary)***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over your first years of service!• Free Parking!• Free onsite Gym!• Onsite Cafeteria!What You'll Do as a CustomerService Manager• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customerservice;• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;• Research, investigate & process consumers inquiries & provide information.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;AND 1 course or 3 mos. exp. in public relations;AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;AND 1 course or 3 mos. exp. in public speaking, speech or communication;AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.-Or equivalent of Minimum Class Qualifications For Employment noted above.Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A.Job Skill: CustomerService Supplemental InformationBackground Check InformationA BCI/FBI fingerprint check and background check may be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$29.3 hourly Auto-Apply 4h ago
Customer Service Lead
T-Cetra LLC 3.7
Dublin, OH
CustomerService Team Lead - Night Shift
Full-time, Hourly
Department: Operations
Reports to: CustomerService Manager
Hybrid (combo of in-office and remote)
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today
T-CETRA is looking for a CustomerService team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including:
Monitor phone, activation, email inboxes, and ticket queues
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Answer escalated calls from Merchants and Master Agents
Analyze customer's needs, troubleshoot technical issues and provide appropriate solution
Team Management
Responsible to assist in meeting team goal service levels
Live monitoring of CSR phone calls
Develop and maintain a good relationship with customers, Master Agents and employees
Assist in CSR inquires
Escalate tickets to IT, Product, UI/UX, Sales, and Product Management
Other duties as assigned
Minimum Qualifications:
Associate degree or equivalent experience.
Ability to multi-task and work under pressure
Strong technical and computer skills
Ability to work directly with upper management
Patient and passionate personality
Communication skills
Ability to work in a fast-paced environment
Professional attitude towards customers and direct reports.
Fluency in Spanish a bonus
Why Should You Apply?
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
$29k-36k yearly est. Auto-Apply 60d+ ago
Senior Service & Sales Representative (CMH) - Full-Time
Clear 4.4
Columbus, OH
Check out a day in the life at CLEAR in the video above.
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members.
What You'll Do
Drive membership enrollments by engaging travelers and educating them about the benefits of CLEAR, as well as supporting other team members in reaching their enrollment goals
Balance high volume with high-quality customer and member experiences
Resolve traveler and/or member concerns or inquiries in an appropriate and timely manner, escalating needs as required/needed.
Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification and following all security and safety protocols at all times
Support Managers and leadership in the training & development of new and existing team members, serving as a subject matter expert to guide on the job training.
Troubleshoot technical issues with hardware and software within the operating environment, ensuring front line triage occurs prior to elevating to corporate support team.
What You're Great At
Ability to function autonomously and with integrity keeping the CLEAR's customers and business partners best interests in mind.
Strong communication skills and the ability to engage with customers, members, and teammates alike.
Ability to follow detailed instructions and execute them with 100% accuracy, in a fast-paced and constantly changing environment.
Demonstrated leadership skills: Role model, exemplary team member who consistently goes above and beyond for other employees and customers.
Self-motivated achiever interested in taking on additional roles and responsibilities, and selling CLEAR!
Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.
Role Requirements
You must be 18 years of age or older
High school diploma or GED equivalent required
Open availability and flexibility is a must - ability to work a variety of shifts
Ability to stand for up to 8 hours per day
Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test
Desire to grow into a management and/or leadership position
How You'll Be Rewarded
Free CLEAR membership for you + family/friends discounts
401(k) Retirement Plan, including a company match*
10 company-paid holidays (paid 1.5x if worked)
Full-time team members also receive:
Comprehensive Medical, Dental, and Vision Insurance
Paid Time Off
See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
* Not available in Puerto Rico
About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 19+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at ***************************.
$48k-63k yearly est. 60d+ ago
Customer Service Manager - In Office
The Mutters Agency
Hilliard, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Customer Service Professional - Start a new career today
Dev 4.2
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customerservice role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customerservice histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customerservice wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Sr. ROW/Land Representative - Columbus, Ohio
TRC Companies, Inc. 4.6
Columbus, OH
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.
TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.
Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
Responsibilities
The Sr. ROW Agent, under the direction of the Lead Agent or ROW Supervisor, possesses an excellent working knowledge of all right of way disciplines; title, permitting, acquisition, documentation. He/she is very knowledgeable about property valuation, survey drawings and alignments sheets.
Essential Duties and Responsibilities
* Assist ROW Supervisor in providing guidance to ROW Agents.
* Secure permission to enter properties from landowners and tenants.
* While maintaining the ROW price policy, negotiate for ROW options, easements, fee interest, and curative documents as directed by the ROW Supervisor or as required by project documents and the acquisition policy. Assist in the development of a construction line from the conditions and/or restrictions placed on the ROW by the landowner and/or tenant.
* Maintain a detailed diary containing the facts of each contact for every property owner and tenant on a project and prepare a detailed weekly activity report.
* Maintain a detailed log of all payments
* Negotiate Damage Settlements as required
* Support all construction activities as required
* Document all ROW activities as required
* Adhere to project Safety Plan
Qualifications
Associates Degree preferred or relevant experience
SR/WA or other IRWA Designation Notary Public
Experience is required in work related to right of way or real estate services provided to public organizations. Broad knowledge of procedures used to acquire real property interests for public utility/infrastructure projects including condemnation. Knowledgeable with laws and regulations involving real estate transactions and Eminent Domain.
Professional Experience:
Skills -- Technical:
* Experience as a ROW agent or related ROW position
* Proficient in Microsoft Office products, including spreadsheet and word processing
* Must be detail oriented and have excellent analytical and quantitative skills
* Requires specialized knowledge in the methods and techniques for performing Land Services activities. Must possess competent knowledge and skills in land description and terminology, surface and subsurface rights, ROW document analysis, and have excellent negotiation skills.
* Must be able to work alone, make decisions and use judgment while performing related activities.
* Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with ROW services.
Skills -- Communication:
* Must have strong verbal and written communication skills and be able to communicate clearly and concisely to prepare reports, specifications, applications, and correspondence.
Skills -- People:
* Able to interact with all levels of management and to work effectively with a wide range of constituencies in a diverse community.
* Commitment to customer satisfaction and the ability to work in team-oriented environment
Physical, Environmental, and Mental Requirements
* The employee must be able to lift and/or move up to 35 pounds. Employee is expected to use good judgment when lifting or moving office supplies and/or furniture and to seek assistance or wear back support appliances when appropriate.
* Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus in use of computer monitor and other manual, task-related functions.
* While performing the duties of this job, the employee is required to sit, use hands and fingers, to handle, or feel objects, tools, controls. Reach with hands and arms, hear and talk. The employee is required to stand, walk, stoop, kneel or crouch.
Department/Location Specific Requirements and Comments
* Any other task that may be required during the performance of duties
Ability to travel as dictated by job requirements
* This job will require the majority of work to be performed in a well-lighted, temperature controlled office setting. Most activities require work to be performed at field locations, governmental agencies, corporate entities, and client offices. There are frequent interruptions during the workday for impromptu meetings.
Benefits*: TRC offers a competitive benefit package consisting of:
* Medical, dental, vision, and disability insurance.
* 401k package that includes both traditional and Roth IRA options and Company match.
* Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
* All full-time employees enjoy a minimum of 8 Paid Holidays per year.
* TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
* These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.
Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.
Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.
Disclaimers
TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Accessibility/Reasonable Accommodations
TRC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at *******************.
To address your request, the following information is needed:
* Name
* The best method for contacting you
* The position title
* Requisition number
Upon receipt of this information, we will respond to you promptly to obtain more information about your request.
The complete job description and application are available on TRC's career site.
TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.
Salary Range
USD $90,480.00 - USD $93,600.00 /Yr.
$90.5k-93.6k yearly 32d ago
Healthcare Customer Experience Representative
Fortuity 3.4
Columbus, OH
Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do
Answer inbound calls and emails from current program members
Provide friendly, accurate support - or research answers using internal systems
Make outbound calls to follow up on open issues or return voicemails
Work with other departments on program payments and contracts
Keep clear notes and resolve customer questions efficiently
What Makes You a Great Fit
You're a strong communicator who enjoys helping people
You're comfortable using a computer and learning new systems
You're organized, reliable, and able to manage multiple tasks
You like being part of a team and meeting goals together
Nice to Have: Bilingual (Spanish), previous customerservice or healthcare experience What We Provide
Paid training and ongoing support from team leaders
A positive workplace culture where people enjoy coming to work
Experience that builds transferable skills for future career opportunities
The chance to be part of a company that invests in our local community
Required Qualifications
English speaking (Spanish is beneficial)
Exceptional interpersonal, written, and verbal communication skills
6 months of contact center or healthcare experience
PC skills and problem-solving skills
High School diploma or equivalent required
Additional Details
This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance.
High school diploma or equivalent required
Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required
Our Benefits Fortuity's
full-time, permanent
employees receive the following benefits:
Paid time off including 6 paid Holidays
Medical, dental and vision insurance
Company paid Life Insurance, Short and Long Term Disability
Company paid Mental Wellness benefits
Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available)
At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$16.5 hourly 60d+ ago
Plant EHS Rep Senior
Engie 3.1
Columbus, OH
What You Can Expect
As our Senior Plant (EHS) Environmental Health and Safety Rep, reporting to the Director of Energy Delivery, you will be responsible for partnering with corporate EH&S, local Operation & Maintenance and Capital Projects teams to influence an organizational culture that leads to an injury free working environment and compliance with all environmental and safety regulations.
You will:
Be responsible for the development, implementation, auditing and monitoring of a comprehensive environmental, health & safety (EHS) compliance program in accordance with local, state, and federal environmental, health and safety regulations in support of ENGIE NA's operations at The Ohio State University
Manage the EHS files and spreadsheets. Provide required monthly statistical reports and all required periodic regulatory reporting. Prepare regulatory reports
Verify all monitoring systems within utilities have the proper QA/QC checks & calibrations. Coordinate regulatory testing for emission units and submit the appropriate documentation
Perform environmental support work such as fee emission inventory, RATA testing, QA/QC plans, database development and analysis of technical data for Title V permit
Conduct regular onsite EHS training, supervision, compliance audits, incident investigations, and safety cultural assessments. Maintain EHS training and compliance calendars. Coordinate emergency drills/responses for ENGIE utility plants/systems
Lead and direct all serious incident investigations on site. Apply Root Cause Failure Analysis (RCFA) tools when conducting investigations to determine causal factors. Identify countermeasures to prevent recurrence and eliminate deviations from the standard. Suggest corrective actions and track them to conclusion
Provide guidance and act as a role model with regards to environmental health & safety compliance for all local staff. Collaborate with the safety committee to guide the site's safety culture
Research new or revised OSHA, EPA & OEPA regulatory requirements
Develop the EHS budget in collaboration with site management
Manage the selection of third-party EHS auditors, consultants and contractors
Assist in the coordination of reviews of contractor safety plans and procedures to ensure their standard is equal or more stringent than ENGIE NA's safety criteria as stipulated in the procurement Terms & Conditions. Act as ISNetworld subject matter expert for group ensuring contractors understand requirements and how to meet them within ISNetworld. Manage contractor safety training & training compliance
Work with ENGIE Construction Managers, Project Managers, and EHS professionals to ensure contractors are following ENGIE safety policies as well as their own. Perform regular site EHS audits
Carries out other duties as assigned
What You'll Bring
Minimum educational requirement of a High School diploma or equivalent
You must have a minimum of least five (5) years' experience in industrial, power generation, or construction environment in an EHS capacity
Additional Details
This role requires attendance at a worksite on a daily basis
Must be available to travel domestically up to 5% of the time
May travel to other sites to assist with investigations, EHS audits/improvements and training
Must possess a valid U.S. driver's license/ may drive company vehicle
Must be willing and able to comply with all ENGIE ethics and safety policies
This position consists of 10% of outdoor work, while performing the duties of this job, the employee is exposed to weather conditions
Experience in providing formal reports to regulatory agencies
Ability to handle multiple assignments on a timely basis with a high degree of accuracy
Availability to be subject to 24 hr. emergency call
Ability to climb stairs, ladders, and enter confined spaces as required to complete safety audits and assess job site conditions for working environment hazards
Compensation
Salary Range: $86,100 - $132,020 USD annually
This represents the average expected pay range for a qualified candidate.
ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.
In addition to base pay, this position is eligible for a competitive bonus / incentive plan.
Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.
At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.
Why ENGIE?
ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.
At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.
Join us and be part of the adventure!
ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at *************************. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.
We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.
The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.
$36k-61k yearly est. 60d+ ago
Customer Service Supervisor
Petsuites
Grove City, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time CustomerService Supervisor to guide a team of CustomerServiceRepresentatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customerservice skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customerservice by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
CustomerService Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$30k-45k yearly est. 60d+ ago
Customer Service Manager [IN-OFFICE]
State of Ohio 4.5
Columbus, OH
Bureau of Motor Vehicles Oversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.
Ohio Department of Public Safety - Bureau of Motor Vehicles/Telecommunications
Report In Location\: 1970 West Broad Street, Columbus, OH 43223
Work Hours\: Monday - Friday, 8\:00 a.m. - 5\:15 p.m. (Hours may vary)
***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***
Perks of Working for the Ohio Department of Public Safety
• Multiple pay increases over your first years of service!
• Free Parking!
• Free onsite Gym!
• Onsite Cafeteria!
What You'll Do as a CustomerService Manager
• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:
• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customerservice;
• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;
• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;
• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;
• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;
• Research, investigate & process consumers inquiries & provide information.
Click here to see the full position description
12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;
AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;
AND 1 course or 3 mos. exp. in public relations;
AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;
AND 1 course or 3 mos. exp. in public speaking, speech or communication;
AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Helpful Tips for Applying:
1. Be detailed when describing your current/previous work duties.
The more the better!! Don't just write "see attached resume".
2. Tailor your application for each position you apply for.
You should clearly describe how you meet the minimum qualifications outlined in this job posting.
3. Respond to all questions asked.
If you do not have the education/training/experience that is being asked, select either "No" or "N/A.
Job Skill\: CustomerService
Background Check Information
A BCI/FBI fingerprint check and background check may be required on all selected applicants.
To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
$29k-37k yearly est. Auto-Apply 7d ago
Customer Experience Representative
Plaskolite 4.4
Columbus, OH
JOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVE DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: CUSTOMER EXPERIENCE TEAM MANAGER WAGE: SALARIED, EXEMPT WORK HOURS: FULL-TIME, M-F, 8-5
ESSENTIAL TASKS AND RESPONSIBILITIES:
Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution
Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders
Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed
Utilize customer relationship management (CRM) or other database to record activities and research product information
Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction
Receive and process orders for materials and merchandise
Research and resolve customer issues
Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays
Complete all other duties and projects as assigned
JOB SPECIFICATIONS:
Two-year degree or a minimum of two years' experience in customerservice, inside sales or related field required
Previous customer-facing experience is preferred, such as customerservice, sales, inside sales, or service industry
Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus
Calm and empathetic demeanor when dealing with demanding customers
General typing skills, along with previous PC and Microsoft Office experience
Superior verbal and written communication skills
Ability to organize, prioritize, and work within established deadlines
Willingness to work overtime when necessary or required
Business math skills needed to perform daily tasks
Ability to multi-task, and work independently and as a team
Willingness to travel when necessary
AVAILABLE BENEFITS:
Sign-On Bonus
Health Insurance 401(k) and Employer Contribution
Paid time off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee discount program
Tuition reimbursement
Voluntary Life Insurance
About Plaskolite
PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customerservice.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
$30k-37k yearly est. 28d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Account Service Representative (Columbus, Ohio)
Sonic Healthcare USA 4.4
Columbus, OH
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account ServiceRepresentative (ASR) - Columbus, Ohio
Position Summary: Account ServiceRepresentatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Retail Customer Service Supervisor
Petsmart 4.3
Columbus, OH
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail CustomerService Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
* Paid Weekly
* Health & Wellness Benefits
* 401k Plan with company match
* Paid Time off for full-time associates
* Associate discounts
* Tuition Assistance
* Career pathing
* Development opportunities
Job Summary
PetSmart's Experience Lead (Retail CustomerService Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
* Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
* Validates completion of assigned operational messages and engagement video compliance.
* Supports the various Services businesses as needed when the Experience Leader is not available
* Delegate and validate completion of daily tasks.
* Leads and directs associates when acting as the Leader on Duty
* Address and administer associate complaints and grievances.
* Recognizes and celebrates associates driving overall associate engagement.
Brand Integrity and Overall Store Experience:
* Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
* Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
* Responsible for live pet sales and pet adoptions.
* Supports with monthly live cycle counts, addresses discrepancies.
* Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
* Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
* Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
* Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
* Ensures a safe environment for our associates, pets, and pet parents.
* Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
* Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
* Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
* Assists and works in other departments as required. Other duties may be assigned.
* Follows all company policies and procedures.
Qualifications
* 2+ years of retail experience in a customer-focused environment.
* Leadership experience preferred.
* Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
* Proficiency in computer applications.
* Strong written and verbal communication skills.
* Ability to react under pressure and maintain composure.
* Strong organizational skills and attention to detail.
Supervisory responsibility
* No direct reports, however, are expected to guide and support the development of other associates.
* Provides feedback on associate performance to direct supervisor.
* Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
Essential physical demands and work environment
* Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
* While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at *********************************
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
$25k-35k yearly est. Auto-Apply 26d ago
Customer Service Administrator
Towne Properties 4.5
Columbus, OH
Full-time Description
Love Where You Work!
At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position:
CustomerService Administrator
Location:
Columbus, OH
Pay Rate:
$18- $20/hour, plus yearly bonus
Schedule:
Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)
What You'll Do as a CustomerService Administrator:
Serve as the primary point of contact for residents and homeowners in your portfolio.
Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
Address customerservice inquiries and provide feedback to Association Managers.
Prepare newsletters, community mailings, and other clerical tasks.
Communicate with Board members regarding project updates and tasks.
What We're Looking For:
Minimum of 6 months of experience in customerservice or administrative roles.
Strong written and verbal communication skills.
Proficiency in MS Office products.
Experience drafting reports and business correspondence.
The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
Valid driver's license, reliable vehicle, and auto-insurance.
Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
Professional Growth:
Towne Properties
is committed to promoting from within. With paid training through our
Towne University
program, you will be ready to advance your career!
Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
6 months of experience in customerservice or administrative roles.
Proficiency in MS Office products (Outlook, Word, Excel).
Salary Description $18 - $20 per hour
$18-20 hourly 5d ago
Head Teller - Lead Customer Service Rep Mount Vernon, OH
CES Credit Union 3.1
Mount Vernon, OH
CES Credit Union in Utica, OH is looking to hire a full-time Head Teller - Lead CustomerService Rep to provide assistance to our members and leadership to our banking staff. Do you have a talent for mentoring others? Are you interested in a leadership role in the field of finance? Do you want to work with a credit union that values your contributions and treats you well? If so, please read on!
This banking position earns a competitive wage of $19.00 per hour. We provide great benefits, including medical, dental, vision, short-term and long-term disability, life insurance, a 401(k) plan with company match, paid vacation, sick days, personal time, and paid federal holidays. If this finance job sounds like the right opportunity for you, apply today!
ABOUT CES CREDIT UNION
Since 1952, we have grown to become a successful, community-based establishment that is dedicated to the financial success of our members and the communities we serve. Large enough to offer a variety of products and services, but small enough to care about each of our members and employees, we are a valued asset for thousands of central Ohio families.
Our success is thanks to the service provided by an excellent workforce. We show our appreciation for our employees with great benefits and a close-knit team environment.
A DAY IN THE LIFE OF A HEAD TELLER - LEAD CUSTOMERSERVICE REP
As a Head Teller - Lead CustomerService Rep, you ensure our members are satisfied by showing our staff how to provide excellent service. Leading by example, you train new tellers on our policies and procedures. You helpfully assist members with their financial requests, listening to their needs and tailoring services accordingly. An excellent communicator, you describe various loan and credit options and explain the terms of service. You're proactive about offering additional lending products and savings tools that could benefit our members. If there's a complaint, you remain calm and professional as you use your analytical problem-solving skills to competently resolve the issue.
As an honest and ethical credit union employee, you're entrusted with important duties. You act as the vault teller, and you take accountability for counting, packaging, and controlling money, as well as completing night deposits. Organized and efficient, you perform administrative tasks such as reviewing legal documents, obtaining credit histories, and compiling forms. You are committed to doing your best work and willingly attend informational seminars to further your knowledge of financial regulations. You enjoy helping others each day, and you're pleased that your customerservice skills and finance experience are valued!
QUALIFICATIONS
High school diploma or equivalent
Lending AND cash handling experience
Customerservice AND sales experience
Experience in a leadership role
Proficiency with administrative tasks such as data entry and record management
Ability to use office equipment including fax machines, printers, and adding machines
Basic computer skills including proficiency with Microsoft Word and Outlook
Excellent math skills
Previous banking experience would be a plus! Do you listen carefully to others? Can you effectively provide guidance and leadership to staff? Are you able to proactively resolve problems? If yes, you might just be perfect for this job in the field of finance!
WORK SCHEDULE FOR A HEAD TELLER - LEAD CUSTOMERSERVICE REP
This position has a schedule of Monday - Friday, 8:30 am - 5:30 pm, and Saturday, 9:00 am - 1:00 pm.
ARE YOU READY TO JOIN OUR FINANCIAL SERVICES TEAM?
If you feel that you would be right for this banking job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 43080
$19 hourly 12d ago
Lead CSR/Teller - Worthington, OH - Full Time
Fifth Third Bank 4.6
Worthington, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customerservice in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
* Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
* Provide follow up to customer questions and find solutions to address issues
* Be responsive and timely with correspondence to keep lines of communication open and clear
* Maintain a position of trust and responsibility by keeping all customer business confidential
* Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations:
* Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.
* Partner with Financial Center Manager to gather and report monthly FCA requests.
* Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
* Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.
* Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
* Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
* Assist in training newly hired CustomerServiceRepresentative
Referrals:
* During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
* Build and maintain a working knowledge of the Retail products and services offered
* Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* High school diploma/GED.
* Work involves extensive cash handling.
* Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.
* Work involves contact with the public, adhere to dress code guidelines.
* Must have the ability to interact comfortably and confidently with the public.
* Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
* Act as a leader and a resource for both customers and platform team.
* Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
* Need to have flexibility in scheduling.
WORKING CONDITIONS:
* Normal office environment.
* Extensive viewing of computer screens.
Lead CSR/Teller - Worthington, OH - Full Time
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Worthington, Ohio 43085
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$30k-38k yearly est. Auto-Apply 19d ago
Learn more about head customer service representative jobs