Head manager job description

Office - Hybrid (Around 2 days per week in the office)
Contract - Permanent

About us:
Diversey is a global leader in sustainable, high-performance hygiene and cleaning solutions, operating in two distinct verticals: Professional, which specializes in floor care machines, cleaning tools & utensils, chemicals, and digitally enabled systems; and, Food & Beverage, which specializes in solutions that integrate chemicals, design engineering, remote data monitoring, and predictive analytics to help optimize food safety, and water and energy conservation.

Diversey is the only player in the hygiene and cleaning industry that integrates machines, chemistry, and digital analytics into solutions that deliver productivity improvement, risk management and sustainability.

Your Role:
In this role, you will be responsible for three key areas: business development, funnel management (sales pipeline) and leading the Key Account and BDM departments.

Together with your team of around 10 experienced key account managers and business development managers, you will be responsible for leading our existing customers and realizing business growth by winning new customers across all segments. A key strategic goal is shifting towards more efforts in hunting and to increase the growth of business in Finland and Europe.

Our potential customers include both well-known international brands but also mid-sized companies. We already own a large market share in Europe and have a strong reputation in the market.

Furthermore, you will:
Manage profitability and operating expenses within budget.Drive efforts to reach our targeted revenue by creating better efficiencies and synergies and innovating/modernizing our approach within the sales organization, (for example streamlined processes, capitalizing on systems, and moving towards more virtual sales and service.).In collaboration with the finance team, manage the reforecasting and annual budgeting, whilst ensuring improvement of targets and strategic initiatives are reflected in our BDM strategy.Ensure your team is motivated to bring in new business and collaborate for a smooth transition to account management, while routinely achieving profitable contract renewals with key accounts.Collaborate with marketing, channel sales and our European colleagues.

Requirements for the Role:
You have extensive B2B sales experience, with 5+ years at a country / region level.Several years' experience leading sales teams.Experience in both B2B Account Management and Business Development.Strategic and change-management experience, with a proven record of transforming a sales department.Fluent Finnish and good English.

Why Diversey & Why this team
We are Diversey: only one of the two organizations in our industry that operate on a global scale. We are growing, and continuously focusing on innovation. We have a very good reputation in the market, and innovation is a key part of the Diversey DNA, which is something you can clearly tell when you are part of our organization.

We are always open for new ideas and finding ways on how to improve our organization. And we do this, with one key focus: we want our clients to benefit from it in the end. And that's where you come in - to build more partnerships with amazing clients.

Compensation: Salary between $65,000 -$75,000+

Company gas card

Healthcare package

2 weeks Paid vacation

Description

The story of Le Parfait started in 2014 with the opening of a family run Patisserie & Boulangerie in San Diego’s historic Gaslamp quarter. Since then, we have built, and opened 3 other boutiques, a catering department, an online store and a fourth boutique is opening beginning of 2022. Today, Parfait Paris brings its French savoir-faire throughout its various locations, inviting people to taste the French Art de Vivre and celebrate its Gourmet Parisian heritage. Now known for our 5 years in a row award-winning desserts, macarons and pastries, we offer a variety of savory and sweet fares all made from scratch.

As our journey continues, we are now going to give one person an opportunity to join the best team in the business on our quest for domination and excellence. This person will obsess over the operations of the business, and will eat, breathe, and dream about French pastry the way that we do. They will demand excellence in store level operations, and they will stop at nothing in their path to excellence. They will be the face of the operations, and they will build the best teams to serve the best product to our amazing and loyal customers. They will be problem solvers with a whatever it takes attitude, thus allowing the owners to work on avenues for growth, freeing them up from the daily operations. They know that managing Le Parfait Paris isn’t just a job, it is a lifestyle, and they love it with all their heart.

The Head Manager of Operations will directly manage all current store managers, supervisors and crew members, and will be working hand-in-hand with ownership.

This role will have a substantial impact on the ultimate success of the entire organization because they will be trusted to unlock the potential within each store. This is not a role for people looking to sit back and manage from afar. This is a role for someone who wants to be in the stores day in and day out, who wants see the fruit of their labor pay off, and who wants massive upside potential. They will already come with experience understanding that while the stores may close, customers do not, and issues can come up at random hours of the day. This person will know what it takes to grow sales sustainably and have experience putting in the systems and process that allow the organization to run like a well-oiled machine.

Work Duties involves:

- Human resource responsibilities: Accomplish restaurant human resources objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; Communicating job expectations; planning, monitoring, appraising, and reviewing job offerings; planning and reviewing payment actions; enforcing policies and procedures.

- Achieve restaurant operational objectives (including sales and labor goals) by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

-Employee coaching: Direct the employees in strategies that improve food and beverage cost, and the general guest experience.

-Process implantation; Create systems that improve the flow of the restaurant and improve efficiency in a measurable manner

- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues

Daily Responsibilities:

- Control & evaluate everything is per company standard in each store;

· Meet with Stores Managers and assess their boutiques

· Employees are following the company verbiage

· Store is cleaned and organized per standard times including establishing and maintaining proper ambiance

· Employees are well trained

· Product quality is per standard (following FIFO rule)

· Displays are set up per company standard

· Maintenance of the store is done.

- Work on scheduling, hiring, and labor cost

- Train, and terminate employees

-Implement current specials and product

-Oversee all staff and enforce policies as needed

-Knowledge of POS systems

-Control stores inventories and orders are placed correctly

-Must have server/Barista experience

-Must understand ins and outs of each position

-Needs to obtain or have food handlers card

-Must be familiar with Excel

-Assist Managers as needed

Skills

• 4+ years operations experience, with at least 2 direct in management
• Experience with food and beverage industry, retail, or equivalent
• Ability to run a single store operation without guidance
• Familiarity with advertising and media buys (print, outdoor, radio)
• Demonstrated track record of success building and leading teams
• History of successfully mentoring individual contributors and managers
• Excellent written, oral, interpersonal, and presentation skills
• Hands-on, willing and able to perform all in store tasks
• Sense of urgency and high energy
• Data-driven decision-making

January AI:
Founded by veteran business executive, Noosheen Hashemi, and Director of Genomics and Personalized Medicine at Stanford University, Dr. Michael Snyder, January AI is the first “precision health” company that combines continuous glucose monitoring along with heart rate, sleep, activity and food tracking, to enable you to see the impact of your diet and exercise on your body in real-time.

We help you understand your personal metabolic health, i.e. how your body metabolizes food, and make simple changes to avoid serious health issues down the road. The need for this has never been greater: 1 in 3 adults in the US are now pre-diabetic, and 80% are not even aware of it. January's app and continuous glucose monitor gives you immediate insights on your diet and blood sugar levels, and provides personalized recommendations on how to adjust your diet and activity to improve your overall metabolic wellbeing. We help you build better habits in just 30 days.

At January AI, we believe that every day is January 1st, that every day is a fresh start. We believe that health isn't a place you reach, but the simple process of understanding your body and doing just a little better than yesterday.

January AI is backed by Marc Benioff (CEO and founder of Salesforce), Jerry Yang (founder of Yahoo), and Steve Chen (founder of YouTube), among others.

Recent coverage: STAT, TechCrunch, New York Times, Wall Street Journal, Financial Times, and VentureBeat.

Position Overview:
We're looking for a hands-on leader to take our revolutionary product to market and grow customers. You will join a fast paced, high-growth, purposeful team, partnering closely with our CEO and VP of Product on channels, advertising, creative, content, lifecycle, website, and the app store to fuel growth. This role is for a hands-on builder who will be in the middle of the action while building a team over the coming year. A roll-up-your-sleeves and get things done attitude will be vital as this is an exciting opportunity to join an early stage company.

ResponsibilitiesOwn end-to-end marketing initiatives, from identifying strategic opportunities to planning and execution, with support from cross-functional team members Develop and lead customer acquisition strategy and execute conversion across key marketing channels while optimizing key business metrics Set and own growth marketing goals and metrics Lead a small growing team of marketers Build multi-channel advertising and engagement campaigns Identify opportunities for growth and optimization Implement A/B tests on website and app, within lifecycle messaging, and ad channels Utilize marketing tech for attribution, lifecycle, CRO (conversion rate optimization), and reporting to gain insights and make decisions Balance risk and reward effectively and always pushing to the next level Monitor the competitive and industry landscape
Qualifications & Skills8+ years of growth marketing and advertising experience Passionate about the marketing industry Outstanding written and verbal communication skills with the ability to communicate with all levels of employees Exceptional initiative, attention to detail and follow-through skills BS/MS in Math, Science, Finance, or other quantitative fields Bonus: Health tech or mobile app experience
Why this is a Great Opportunity:
Early marketing leader at a leading, mission-driven company. Opportunity to build the growth function from the ground up and define where/when/how we acquire customers. Significant impact on the growth and goals of the company.

We'd love to hear from you!

January is an equal opportunity employer.

We are a diverse team and are committed to creating an inclusive environment for all employees.

Our HQ office is located in sunny and beautiful downtown Menlo Park, CA, walking distance to Caltrain and local cafes and restaurants.

Our team collaborates in real-time during standard working hours Pacific Time.

Local or West coast-based candidates preferred.

Benefits and Perks of working Full-time at January include: Competitive salary and equity packages; 401k with corporate matching; Health, dental, vision, life and AD&D insurance; Commuter benefits.

We do not accept third-party solicitation for employment.