Post job

What does a head manager do?

Updated January 8, 2025
6 min read
On this page

Head manager responsibilities

Here are examples of responsibilities from real head manager resumes:

  • Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
  • Direct inbound and outbound logistics operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
  • Organize the collection of monthly payments and maintain accounts receivable/accounts payable and process evictions.

Head manager skills and personality traits

We calculated that 23% of Head Managers are proficient in Customer Service, Safety Procedures, and Payroll. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Head Managers that have these skills listed on their resume here:

  • Customer Service, 23%

    Ensured the delivery of world-class customer service, brand recognition, effective/accurate merchandising, inventory control, and product placement.

  • Safety Procedures, 14%

    Trained new employees on proper food handling, operate equipment and register, and safety procedures.

  • Payroll, 10%

    Supervised distributions of all supplies also supervised payroll.

  • Financial Reports, 5%

    Developed financial reports incorporating requirements of line-of-business managements.

  • Bank Deposits, 5%

    Closed facility and prepared daily bank deposits.

  • POS, 4%

    Managed all secretarial functions for executive associates routinely operated office equipment including computer, POS, fax and adding machines.

Most head managers use their skills in "customer service," "safety procedures," and "payroll" to do their jobs. You can find more detail on essential head manager responsibilities here:

Communication skills. The most essential soft skill for a head manager to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a head manager resume shows how their duties depend on communication skills: "developed and maintained strong and clear communication and rapport with upper management. "

Leadership skills. Many head manager duties rely on leadership skills. "top executives must be able to shape and direct an organization by coordinating policies, people, and resources.," so a head manager will need this skill often in their role. This resume example is just one of many ways head manager responsibilities rely on leadership skills: "demonstrated visionary leadership in overcoming the challenges associated with unit creation and management. "

Problem-solving skills. For certain head manager responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a head manager rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what head managers do: "provided for a wide variety of customers ensuring personable customers service, professional communication, time management, and conflict resolution. "

Time-management skills. A commonly-found skill in head manager job descriptions, "time-management skills" is essential to what head managers do. Head manager responsibilities rely on this skill because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." You can also see how head manager duties rely on time-management skills in this resume example: "carried out all front desk tasks on timely manner. "

Most common head manager skills

Compare different head managers

Head manager vs. Assistant manager/manager training

An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.

The annual salary of assistant manager/managers training is $88,475 lower than the average salary of head managers.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both head manager and assistant manager/manager training positions are skilled in customer service, safety procedures, and payroll.

There are some key differences in the responsibilities of each position. For example, head manager responsibilities require skills like "financial reports," "r," "cpr," and "scheduling appointments." Meanwhile a typical assistant manager/manager training has skills in areas such as "basic math," "math," "store sales," and "sales associates." This difference in skills reveals the differences in what each career does.

The education levels that assistant manager/managers training earn slightly differ from head managers. In particular, assistant manager/managers training are 1.8% less likely to graduate with a Master's Degree than a head manager. Additionally, they're 1.0% less likely to earn a Doctoral Degree.

Head manager vs. Assistant manager of operations

An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

On average, assistant managers of operations earn a $67,919 lower salary than head managers a year.Only some things about these jobs are the same. Take their skills, for example. Head managers and assistant managers of operations both require similar skills like "safety procedures," "financial reports," and "bank deposits" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that head manager responsibilities requires skills like "customer service," "payroll," "r," and "food preparation." But an assistant manager of operations might use other skills in their typical duties, such as, "front end," "cash handling," "store associates," and "cleanliness."

Assistant managers of operations earn a lower average salary than head managers. But assistant managers of operations earn the highest pay in the finance industry, with an average salary of $65,818. Additionally, head managers earn the highest salaries in the finance with average pay of $116,807 annually.assistant managers of operations earn similar levels of education than head managers in general. They're 0.2% less likely to graduate with a Master's Degree and 1.0% less likely to earn a Doctoral Degree.

Head manager vs. Office and operations manager

Office and Operations managers are tenured or experienced employees with a strong office administration and business operations background. They oversee office operations and ensure that the administrative team is working well. They are in charge of enforcing office policies and drafting new ones should the need arise. They ensure that office supplies never run out and that the office remains clean at all times. Office and operations managers are also assigned to oversee business operations. They manage the needs of the operations team. They also ensure that the department is running well to avoid any problems related to production.

An average office and operations manager eans a lower salary compared to the average salary of head managers. The difference in salaries amounts to office and operations managers earning a $66,817 lower average salary than head managers.Using the responsibilities included on head managers and office and operations managers resumes, we found that both professions have similar skill requirements, such as "customer service," "financial reports," and "bank deposits.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a head manager is likely to be skilled in "safety procedures," "payroll," "r," and "pos," while a typical office and operations manager is skilled in "office operations," "office procedures," "financial statements," and "purchase orders."

Office and operations managers earn the highest salary when working in the government industry, where they receive an average salary of $62,431. Comparatively, head managers have the highest earning potential in the finance industry, with an average salary of $116,807.office and operations managers typically earn similar educational levels compared to head managers. Specifically, they're 0.6% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

Head manager vs. Co-manager/store manager

A co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations. They are also responsible for monitoring all store activities, addressing issues and concerns, and resolving them promptly and efficiently. Moreover, as a co-manager/store manager, it is essential to manage and supervise staff, leading them to reach goals while implementing the store's policies and regulations.

Co-manager/store managers average a lower salary than the annual salary of head managers. The difference is about $82,071 per year.According to resumes from head managers and co-manager/store managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "payroll," and "bank deposits. "Each job also requires different skills to carry out their responsibilities. A head manager uses "safety procedures," "financial reports," "r," and "food preparation." Co-manager/store managers are more likely to have duties that require skills in "store associates," "cleanliness," "merchandise presentation," and "store sales. "In general, co-manager/store managers hold similar degree levels compared to head managers. Co-manager/store managers are 2.5% less likely to earn their Master's Degree and 1.0% less likely to graduate with a Doctoral Degree.

Types of head manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse executive management jobs