Head of academic technology education requirements

1. Introduction to Technical Support

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. Information Technology (IT) and Cloud Fundamentals

In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an operating system, connecting to a network, recognizing phishing, and setting up Cloud instances are some of the skills employees need or need help with. This five-course specialization provides prerequisite skills for almost all IT careers, including technical support specialist,...

3. Computer Hardware, Operating System and Networking

4.1

(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

4. IT Support Technical Skills Bootcamp

4.5

(1,653)

Hands-on Technical skills for IT Support Professionals...

5. Akamai Customer Consulting and Support

Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

6. Strategic Technology Management

The success of modern companies depends critically on their manager’s ability to generate strategic innovationwhich leverages technological and market changes. A key part of the equation is delivering new products that deliver exceptional customer value. Another essential element is implementing innovation initiatives effectively. The Strategic Technology Management specialization is targeted towards aspiring managers, managers at all levels, and entrepreneurs who lookto gaina well-rounded...

7. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

8. IT Support Technical Skills Helpdesk

4.7

(1,561)

Hands-on Technical skills for IT Support Learners...

9. Computer Network Fundamentals- IT Helpdesk & Desktop Support

4

(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

10. Help Desk Analyst

4.2

(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

11. Operations Management: Inventory Management

4

(301)

Operations Management Training Program (Course 4 of 8)...

12. IT & Technical Support Guide to Helpdesk, Desktop & Servers

4.2

(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

13. 5G O-RAN (Open RAN): Architecture, Procedures And Use Cases

4.4

(790)

Path to O-RAN, RAN Functional Splits, Split 7.2x for O-RAN, O-RAN Virtualization, Non & Near RT RIC, Slicing in O-RAN...

14. IT Support and Service Desk jobs -Crash Course for Beginners

4.6

(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

15. Professional Diploma in Project Management

4.2

(1,059)

Introduction to main areas and tools of project management...

16. Leadership: New Manager Training for Technical Professionals

4.2

(766)

Learn to establish yourself as a manager and lead your technical team to success. We are PDU Accredited...

17. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

18. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

19. Microsoft Project ADVANCED: Project Management Technics 3PDU

4.6

(952)

MS PROJECT 2016 ADVANCED Project Management Techniques -incl Enterprise level. HANDS-ON from #1 BESTSELLING INSTRUCTOR...