Head of Structured Equity Finance / Swaps Technology
Remote job
Join Mizuho as Head of Structured Equity Finance/Swaps Technology! We are seeking a dynamic and experienced professional to lead the strategic development and management of platforms supporting Structured Equity Finance and Swaps, including: * Equity Swaps, DMA to Swap
* Funding, Liquidity Management
* Securities Borrow/Loan
* Real Time Front Office Risk Management
* Reg U Margin Loans, Workflow Management
* Credit Facilities backed by Multi-Asset Portfolios
* Basis Trading (Equities, Crypto, etc.)
This role demands a visionary leader with deep domain expertise and a strong technical foundation to drive platform innovation, ensure robust integration with trading and risk systems, and enhance operational efficiency and regulatory compliance. The successful candidate will have 10+ years of financial technology experience, with a proven track record in building and managing complex systems across equity financing product lines.
Major Responsibilities:
* Technology Strategy & Leadership
* Define and own the technology roadmap for synthetic prime and securities lending platforms.
* Lead design, development, and platforms using both in-house development and third-party vendor solutions.
* Collaborate with trading and business stakeholders to align technology initiatives with strategic goals.
* Platform Architecture & Development
* Architect and implement scalable systems for synthetic prime, equity swaps, and stock loan.
* Ensure seamless integration with trading, risk, finance, and operations platforms.
* Provide technical leadership on technology stack selection, system design, and data architecture.
* Strengthen risk and control frameworks for trade lifecycle processes including booking, reconciliation, margining, and settlement.
* Team & Stakeholder Management
* Lead and mentor development and support teams.
* Foster strong partnerships with trading desks, operations, risk, and compliance teams.
* Manage vendor relationships for third-party platforms and integration.
Qualifications:
* Experience: 10+ years in financial technology with direct experience in Equity Financing across Swap , D1 Trading, Margin Loan, Real Time Risk Management , Workflow tools.
* Domain Expertise: Strong understanding of Margin Loans, Credit Facilities, Equity Swaps, D1 Trading, Equity Borrow/Loan, Funding, Real-Time Risk/Margin, Pricing , Workflow tools etc
* Leadership: Demonstrated ability to lead global teams, influence senior stakeholders, and deliver enterprise-scale solutions.
* Communication: Excellent interpersonal and communication skills, with the ability to translate complex technical concepts into business value.
* Development experience is a plus.
Technology Stack and Tools:
* Modern programming languages and software engineering best practices (e.g. Java, Python…)
* Relational and NoSQL databases
* Messaging and streaming platforms for distributed systems (e.g.Kafka, MQ…)
* Cloud infrastructure and container orchestration (e.g. Azure, Kubernetes..)
* CI/CD pipelines and DevOps automation (e.g. Jenkins, Gitlab…)
* Monitoring, logging, and observability tools
Targeted systems:
* Nuvo Prime, Murex, Broadridge, FIS, IHS Markit, Clearpool,
* Risk & Analytics: QuantLib, OpenGamma, Numerix,
The expected base salary ranges from $200k-$275k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
#LI-Hybrid
Other requirements
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
Company Overview
Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit ***********************
Mizuho Americas offers a competitive total rewards package.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
#LI-MIZUHO
Auto-ApplyHead of Technology (Remote)
Remote job
Our client, a fast-growing applied AI consulting and enablement firm helping small and mid-sized businesses integrate Generative AI and workflow automation, is seeking a Head of Technology to lead technical strategy, delivery, and engineering operations.
This is a hands-on “player-coach” role-ideal for a strong technical lead ready to step into executive-level ownership. You'll architect, code, and ship automation systems while mentoring a distributed team and guiding clients through modern AI-driven workflow transformation.
Key Responsibilities
Design and implement AI-driven automations using tools such as n8n, connecting CRMs, ERPs, and other business systems.
Integrate LLMs (OpenAI, Anthropic) into production workflows using structured outputs, tool calling, and human-in-the-loop approvals.
Manage and mentor a distributed engineering team across time zones; run code reviews, establish delivery standards, and ensure predictable outcomes.
Architect secure, scalable systems aligned with client data protection and compliance standards.
Implement SLIs/SLOs, monitoring, and incident management for reliability and transparency.
Create reusable templates, libraries, and best practices to improve speed and consistency across projects.
Collaborate with executives and clients to explain technical outcomes clearly-translating engineering success into business impact.
Qualifications
5-8+ years of software development experience, with recent hands-on coding in TypeScript, Node.js, or Python.
2+ years leading or managing engineers (including offshore or distributed teams).
Experience building multi-step automations (n8n, Zapier, or custom) with strong error handling and idempotency.
Familiarity with LLM integrations (OpenAI, Anthropic, Claude, or similar) using APIs and structured outputs.
Strong knowledge of REST/GraphQL APIs, JSON, SQL/Postgres, Git, Docker, and CI/CD pipelines.
Proven track record in reliability engineering, including monitoring, alerts, and incident response.
Preferred Experience
Azure experience (Functions, Key Vault, Queues) or similar cloud platforms.
Exposure to Retrieval-Augmented Generation (RAG), vector databases, or MCP connectors.
Familiarity with security best practices, auditability, and privacy compliance for client data.
Excitement for Generative AI tools (Claude, CoPilot, Cursor, Codex) to enhance development productivity.
Ideal Candidate
You're a builder and leader-a technologist who still enjoys writing code, but also thrives on mentoring engineers and shaping technical direction. You're excited by the promise of applied AI, workflow automation, and measurable business outcomes, not just cutting-edge models.
Equal Employment Opportunity
Kinect is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Head Content Technology
Remote job
CFA Institute is seeking a visionary Head, Content Technology to lead the next generation of our global digital content and learning ecosystem. In this highly visible leadership role, you will own the strategy, innovation, and operations of our content technology platforms spanning digital publishing, learning technologies, and emerging AI-driven experiences. You'll shape how our candidates, members, and stakeholders access and engage with content worldwide, from creation and curation to publishing, delivery, and performance analytics.
Reporting to the Chief Information Officer and working closely with AI Enablement, Product, Marketing, and business leaders, you'll drive a modern, scalable content ecosystem that powers world-class learner and member experiences.
What You'll Do
Set and govern the content technology strategy
Develop and execute a long-term content technology roadmap that supports CFA Institute's strategic objectives and digital transformation agenda.
Align strategy across publishing, learning, and AI enablement to create a cohesive, efficient, and scalable content ecosystem.
Define and govern standards, workflows, and policies for content creation, curation, publication, and archiving across platforms.
Ensure all content platforms and operations adhere to accessibility, compliance, security, and quality standards.
Lead digital publishing and learning platforms
Oversee end-to-end operations of digital publishing systems (e.g., Adobe Experience Manager, mobile apps, global websites) and learning technologies supporting candidate and member journeys.
Lead the modernization of legacy publishing platforms, ensuring seamless integration with learning, data, and analytics ecosystems.
Drive the print-to-digital transformation, building automated, scalable publishing workflows that enable omnichannel content delivery.
Partner with the Head of AI Enablement to embed generative AI, personalization engines, and intelligent content tagging into production workflows.
Drive performance, analytics, and continuous improvement
Define KPIs and measurement frameworks for content performance, user engagement, platform availability, and operational efficiency.
Implement analytics dashboards and mechanisms that inform strategic and operational decisions across Technology, Product, and Marketing.
Translate data and trend insights into actionable recommendations to improve content reach, effectiveness, and ROI.
Collaborate with Marketing, Product, and Learning teams to optimize user journeys, conversion, and learner engagement.
Own budgets, resources, and vendors
Develop and manage multi-million-dollar budgets for content and learning technology operations.
Oversee key vendor relationships and contract negotiations for CMS, LMS/LXP platforms, analytics tools, and AI services.
Prioritize investments and resourcing based on business impact, scalability, resilience, and sustainability.
Build and lead high-performing global teams, fostering collaboration across a matrixed organization.
Champion innovation and emerging technologies
Identify, evaluate, and pilot emerging technologies (e.g., AI-driven content creation, augmented reality learning, voice interfaces, intelligent automation) to enhance user experiences.
Partner closely with AI Enablement and data leaders to operationalize new AI capabilities in content workflows and personalization.
Foster a culture of continuous improvement, experimentation, and learning, ensuring CFA Institute remains at the forefront of digital publishing and learning innovation.
What You'll Bring - Minimum Qualifications
Bachelor's degree in computer science, information systems, digital media, educational technology, or a related field.
15+ years of experience in educational technology, publishing, or digital content management, including leadership of enterprise-scale content operations.
Proven track record leading print-to-digital transformation and managing AI-based digital content ecosystems.
Demonstrated expertise with digital publishing platforms, learning management systems (LMS/LXP), and cloud-based content delivery networks.
Strong leadership experience managing global teams, budgets, and vendors in a matrixed environment.
Deep understanding of content strategy, metadata management, SEO, and analytics platforms.
Ability to synthesize data, technology trends, and business needs into clear strategic decisions and roadmaps.
Exceptional communication, stakeholder management, and executive presentation skills.
Demonstrated leadership behaviors aligned to our Leadership Capabilities, including strategic thinking, courage, authenticity, talent development, growth mindset, accountability, and agility.
What You'll Bring - Preferred Qualifications
Advanced degree (e.g., Master's in Information Systems, Computer Science, Digital Media, or MBA).
Experience in professional education, assessment, certification, or membership-based organizations.
Hands-on familiarity with Adobe Experience Manager (AEM) or similar enterprise CMS, and modern learning ecosystems (LMS/LXP, DAM, CRM, marketing automation).
Experience integrating AI/ML, personalization engines, or recommendation systems into content and learning platforms.
Background leading large-scale platform modernization, re-platforming, or cloud migration initiatives.
Demonstrated success driving organizational change in complex, global environments.
Comfort navigating the intersection of technology, content, and business strategy, with an “outside-in” perspective on trends in digital experiences and learning.
Why Join Us?
At CFA Institute, you will:
Shape a global content and learning ecosystem that serves investment professionals, candidates, and partners around the world.
Work at the intersection of technology, AI, and education, leading a portfolio that directly impacts learner and member success.
Collaborate with senior leaders and cross-functional teams across Technology & AI, Product, Learning, and Marketing.
Lead and develop diverse, high-performing teams, with opportunities to mentor, coach, and build future leaders.
Join an organization committed to professional excellence, ethics, and the advancement of the investment profession.
Benefit from a flexible, collaborative, and growth-minded culture that values innovation, accountability, and continuous learning.
Compensation & Benefits Transparency
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $195,000 - $235,000
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1 #LI-HYBRID #LI-REMOTE
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
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Auto-ApplyIT Services Manager
Remote job
ABOUT ALU
At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century.
African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses.
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
HOW WE WORK
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
ABOUT THE ROLE
The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance.
This is both a strategic and hands-on role requiring deep operational maturity and security discipline.
ROLE RESPONSIBILITIES
1. IT Service Management, Platform Uptime & Operational Security
Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services).
Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows.
Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts.
Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc).
2. IT Support Team Leadership & Secure Operations
Lead and coach the IT Support team to deliver secure, responsive support.
Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines.
Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices.
Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes.
3. Vendor & Contract Governance with Security Controls
Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms)
Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines
Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations
Support contract evaluations, renewals, and procurement processes
4. Cybersecurity, Threat Prevention & Compliance
Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA)
Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies
Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles).
Conduct regular access reviews, audit trails, configuration audits, and logging reviews.
Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the
Cybersecurity Audit & Remediation Plan (2025).
Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints.
Own security awareness training and phishing simulations to reduce user risk.
Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis.
Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness.
5. System Lifecycle Support & Documentation
Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs.
Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning.
Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies.
Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews
Maintain documentation and workflows related to user identity management, system roles and access policies
6. Service Governance & Continuous Improvement
Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews
Track and report service quality and security posture metrics to leadership.
Establish and improve internal ITSM practices, aligning with frameworks such as ITIL
Participate in technology governance forums and audit response processes to ensure service accountability\
Contribute to risk registers, audit responses and compliance certification efforts.
Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.
QUALIFICATIONS
Bachelors degree in Information Technology, Computer Science or a related field
ITIL certification or equivalent experience in IT Service Management required
Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar)
Cloud platform security knowledge (Google Admin, AWS, GCP, Azure)
Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2)
EXPERIENCE AND SKILLS
8+ years in IT operations or service management, with 5+ years in leadership
Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems)
Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance
Experience leading IT audits, compliance reviews and security hardening initiatives
Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices
Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches
Auto-ApplyIT Service Manager (IN-Remote)
Remote job
About the Role
We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs).
If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for.
This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day.
Key Responsibilities
Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high.
Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance.
Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload.
Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores.
Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations.
Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence.
Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy.
What You Bring
Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment.
Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings.
Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments.
Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent.
Crisis Management: Calm, confident handling of client escalations and technical emergencies.
Analytical Mindset: Ability to interpret metrics and make informed operational decisions.
Manager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE
Remote job
Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs.
What You'll Do:
* Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff
* Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results
* Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo
* Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs
* Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors
* Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation
Who You Are:
Education:
* Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred.
Licensure/Certification:
* Certification in Resolute HB or Resolute PB, Required
Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered.
Why You'll Love Us:
* Health, dental, prescription, and vision coverage for full-time & part-time employees
* Short-term disability, long-term disability, and life insurance coverage
* Competitive pay
* Tuition Reimbursement
* 403(b) Retirement Savings Plan
And more!
Work Shift:
General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required.
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Auto-ApplyIT Manager, Service Desk Support
Remote job
The position will start off remote then transition to in office once our corporate office is open in Hendersonville, TN. Currently only considering local candidates.
Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.
Currently, we have an immediate opening for a Manager, Service Desk Support to join our team in Hendersonville, TN! The Manager of Service Desk Support oversees the day-to-day operations of the Credit Union's Technical Support function, ensuring reliable, efficient, and user-focused technology services across all areas and locations. This role is both managerial and hands-on, responsible for leading the ServiceDesk team, ensuring adherence to service level agreements (SLAs), and maintaining the overall health and functionality of the Credit Union's IT systems. The Manager serves as a key liaison between end users, IT staff, and leadership to promote continuous improvement in service delivery.
Primary Responsibilities:
Overseeing daily Service Desk operations, allocating resources, and ensuring timely resolution of incidents and service requests.
Administering and optimizing the helpdesk ticketing system to maintain SLA compliance. This includes managing escalations and reviewing KPIs regularly to enhance efficiency and service quality.
Serving as the escalation point for complex technical issues while also providing direct support for hardware, software, application, and executive support needs, including providing off-hours assistance when required.
Ensuring optimal performance across credit union locations by coordinating site visits, maintaining accurate IT asset inventories, and reviewing Active Directory objects for compliance.
Developing technical documentation and training materials promoting a collaborative culture focused on continuous improvement and service excellence.
Leadership Responsibilities:
Regularly meeting with each team member to coach and mentor to ensure alignment around FFCU's mission, vision, and values.
Providing team members with training, tools, and resources to successfully perform their jobs.
Holding teams accountable for meeting all service level agreements, ensuring the team's work is accurate/efficient, and providing coaching, feedback, or training as needed.
Providing and ensuring development opportunities are available for team members as part of their overall career path with the Credit Union.
Leading change by identifying opportunities that consistently raise the bar and improve service levels.
Assisting the Credit Union with executing the business plan of the organization.
Basic Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, Business, or related field required.
Minimum 10 years of experience in an enterprise Microsoft environment supporting Windows, Exchange, Active Directory, Teams, and various end-user computing hardware.
Minimum of the last 2 years in a supervisory or leadership role.
Proficient in supporting a distributed remote work environment.
Proficient in setting up various hardware components (docking station, usb devices, display technologies, Headsets and Webcams).
Demonstrated ability to quickly learn new software applications and technologies.
Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.
Auto-ApplyStaff Cloud Infrastructure
Remote job
Why Lytx:
Do you want to join a team of hungry, humble, and capable people and dedicate your time and talent to making a difference in our world? At Lytx, you'll work to apply innovative technology to improve safety and help save lives on our roadways! Being part of a market-leading, medium-sized technology company means that there's room for you to learn, grow, and make a significant impact! As a Senior Cloud Infrastructure Engineer, you will work on Lytx production services which handles massive amounts of video and data collected from over 600,000 vehicles worldwide. The ideal candidate will have hands-on experience crafting, building and automating AWS cloud infrastructure. We will build and maintain IaC toolset to run all cloud services and work with multiple engineering teams to support cloud infrastructure projects.
You'll Get To:
Build Core AWS services and infrastructure for compute, storage, network, monitoring, management, FinOps, databases, and AI/ML.
Work closely with Architects, DBAs, Developers, DevOps, SRE and Data engineers to bake AWS standard methodologies, IaC and cost optimizations early in the design process.
Understand Cloud TCO and implement tools and processes to improve AWS cost transparency and accountability.
Design and Implement Lytx cloud services using AWS Well architected framework principals.
Build Lytx cloud resources using Infrastructure as code (IaC - Terraform/Terragrunt) using Gitops principals.
What You'll Need:
15+ years of overall industry experience.
8+ years of experience in running highly available cloud based distributed systems in multiple accounts using IaC.
5+ years of hands-on experience developing modular and reusable enterprise grade Terraform code to run AWS services.
3+ years hands-on Windows Administration experience
Proficient with AWS cloud native technologies using: Compute and storage services using, EC2, AMIs, Redshift, RDS, ElastiCache, S3, CloudWatch, Autoscaling.
AWS Security: IAM, AD, KMS, CloudTrail, Security Hub.
AWS Network: Route53, DNS, VPCs, Network ACLs, Security Groups (SGs), Transit Gateway, API Gateway, ALB, NLB, WAF.
AWS Organization Management: SSO, SCP, Control Tower, CloudFormation stacks and stacksets.
10+ years hands-on programming experience. Examples: Terraform, Python, Powershell, Golang (Go), Git
5+ years hands-on Linux Administration experience
Excellent documentation and interpersonal skills.
Participate in on-call rotation.
Preferred:
Certifications: Multiple AWS Certifications.
AWS FinOPs / Cost Management experience; Cost Explorer, Budgets, 3rd party FinOPs tools, etc.
Lambda
Cloudflare
Benefits:
Medical, dental and vision insurance
Health Savings Account
Flexible Spending Accounts
Telehealth
401(k) and 401(k) match
Life and AD&D insurance
Short-Term and Long-Term Disability
FTO or PTO
Employee Well-Being program
11 paid holidays plus 1 inclusive holiday per year
Volunteer Time Off
Employee Referral program
Education Reimbursement Program
Employee Recognition and Appreciation program
Additional perk and voluntary benefit programs
Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is:
$167,500.00 - $212,500.00
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways!
Lytx, Inc. is proud to be an equal opportunity employer. We're committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ***********. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.
Auto-ApplyManager Infrastructure Services - Remote
Remote job
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Manager, Infrastructure Engineering is responsible for the effective management of the Infrastructure Engineering team and respective processes that support the IT compute, storage, network security, telecommunications infrastructure. Responsibilities include management of maintenance processes, capacity planning, disaster recovery planning, and acting as a liaison to internal customers across the organization. (Infrastructure includes but is not limited to: physical and virtual servers, virtualization and containerization platforms, storage platforms and storage area networks (SANs), server operating systems, firewalls, data/voice routers and switches, load balancers/delivery controllers, wireless network controllers/access points, telephony servers and gateways, Microsoft Active Directory, infrastructure applications, monitoring/alerting platforms, data backup/recovery platforms.)
Job Description
Key Outcomes:
Develops and manages policies and procedures focused on stabilization, standardization, automation, and simplification of IT Infrastructure operations.
Serves as a liaison and primary point of contact for cross-functional internal teams.
Works closely with other IT leaders to improve overall platform performance and readiness for future initiatives.
Participates in the IT Leadership Team focusing on quality decision making, strategic vision and fostering a culture of fun, quality work and continuous growth and learning.
Develops, manages, and executes portfolio of IT Infrastructure initiatives.
Researches emerging technologies, suggesting, and implementing applicable solutions to MPHC infrastructure platforms and internal customers.
Provides detailed metrics on the availability, capacity, and performance of all Systems Infrastructure components.
Collaborates with IT leadership to determine disaster recovery scenarios and mitigation strategies
Works with Infrastructure Architect team to develops a multi-year technical road map that includes technical solutions offering differentiating advantages for the business.
Assists Director, IT Infrastructure to develop and manage yearly operating and capital budgets specific to IT Infrastructure.
Manages and account for all IT Infrastructure maintenance and support contracts.
Oversees Vendor contracts to build and maintain value-added vendor relationships and to hold vendors accountable for superior service delivery.
Resolves billing errors and conflicts with service and equipment vendors.
Education/Experience:
Bachelor's degree in Computer Science, Information Systems or equivalent combination of education and experience.
7+ years Information Technology experience, preferably with regards to IT Infrastructure with increasing responsibilities in a leadership roles.
Experience with financial budgeting.
Required License(s) and/or Certification(s):
Information Technology Infrastructure Library (ITIL) Foundations Certification preferred.
Scrum or Agile certifications preferred.
Microsoft, VMware, Palo Alto, and/or Cisco Professional certifications preferred.
Skills/Knowledge/Competencies (Behaviors):
Ability to build, develop, and lead highly effective teams.
Ability to mentor and develop direct reports
Ability to lead projects from conceptual design through implementation.
Proven interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Proven team-oriented customer service and problem-solving skills, working face-to-face with customers.
Knowledge of Microsoft Operating Systems, Active Directory, and applications.
Knowledge of Citrix solutions for desktop virtualization and application delivery.
Knowledge of server virtualization and containerization solutions.
Knowledge of enterprise-wide data storage and management solutions.
Knowledge of backup, restore and disaster recovery solutions.
Knowledge of LAN/WAN/WLAN connectivity requirements and security protocols.
Knowledge of the Open Systems Interconnection model (OSI model).
Knowledge of following networking protocols/technologies: OSPF, BGP, VRFs, MPLS, QoS, SNMP, VoIP, VPN (SSL client and site-to-site) and Spanning Tree.
Knowledge of and experience with structured cabling systems including Category 5e/6 UTP, and MM and SM fiber.
Communication: Provides timely, concise, and audience appropriate information orally and/or in writing.
Decision Quality: Decisions most often correct, based on: Analysis, wisdom, experience, judgment; Sought by others for advice.
Priority Setting: Sees what will help or hinder reaching goals; Eliminates roadblocks; Spends time on what's important; Sees the critical few among the trivial many.
Process Management: Determines efficient processes; Organizes people & activities; Gets more from resources; Knows what/how to measure; Sees opportunities for synergy & integration.
Relationship with Others: Establishes and maintains constructive relationships.
Drive for Results: Exceeds goals - Consistent top performer; Bottom line oriented; Pushes self/others for results.
Customer Focus: Demonstrates commitment to meeting the expectations of internal and external customers.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************
Auto-ApplyIT Manager, Internal Audit
Remote job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Internal Audit IT Manager
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As an Internal Audit IT Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Evaluating the design and operating effectiveness of IT processes/controls by providing an independent appraisal of controls
Supporting the development of control testing attributes and implementing risk-based testing strategies
Overseeing SOX process/control and IT operational audit documentation, including process flows, risk and controls matrices, testing workpapers, issue listings, remediation plans and audit reports
Acting as a reviewer, ensuring high quality working papers to be relied upon by the Company's external auditor
Actively collaborating with the key IT application stakeholders across all in-scope SOX processes to assess and improve our IT SOX control environment
Acting as a liaison with business process Audit counterparts to identify and test Key Reports and Automated Controls, and ensuring the sufficiency of IT General Controls for in-scope systems
Participating in the annual risk assessment process and execution of our Internal Audit Plan that considers materiality, scoping and efforts to make processes and the internal control environment effective and efficient
Working directly with process and control owners on remediation activities of identified process gaps or control deficiencies and period-end deficiency evaluations with the Company's external auditor (if nec.)
Preparing key internal and external stakeholders for the annual SOX cycle, including providing education and training
Coordinating with external audit on timing, sampling, and control reliance
Acting liaison to co-source provider supporting various operational audits and SOX processes
Mentoring, training and building positive team environment for Internal Audit team members, including direct reports
Fostering a culture of transparency, trust and continual improvement to reach optimal individual and organizational goals and performance
Performing project management activities, including status reporting, resource planning, progress monitoring and workload prioritization
Keeping abreast on the development of regulatory, industry and product developments through continuous monitoring and auditing
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's degree or higher AND seven (7) years of experience in audit IT Information Technology, IT SOX, Audit Compliance, Information Systems, or Cybersecurity.
OR
High School Diploma/GED from AND (14) years of years of experience in audit Information Technology, IT SOX, Audit Compliance, Information Systems, or Cybersecurity.
AND
Active CISA or CPA certification
Big 4 audit work experience
Additional qualifications that could help you succeed even further in this role include:
Understanding of commonly used internal control frameworks, including US GAAP, COSO, COBIT, NIST, Sarbanes-Oxley and knowledge of audit methodologies and developing key internal audit deliverables.
Demonstrated experience in understanding and evaluating internal control environments and using a risk-based approach to identify processes that can be improved
A background of performing and reporting IT audit activities and identifying value added remediation plans developed in collaboration with IT process owners
Experience in pre/post implementation assessments and internal controls testing of S/4 HANA
Managing project work with tight deadlines and working in a fast-paced environment
Proven experience in supporting the execution of an end-to-end IT SOX program and driving/supporting risk management initiatives of an enterprise-wide IT SOX program
Detail-oriented with strong project management, analytical, critical thinking and problem-solving skills
Excellent communication (verbal and written), collaboration, and presentation skills and the ability to concisely share constructive feedback
Comfortable in both individual contributing roles and cross-functional team management roles
Experience managing and working with a remote team that is in both the US and international locations
Naturally curious, eager to learn and not afraid of challenges
Ability to quickly foster strong working relationships across the organization including the ability to interact with senior leaders across Solventum as well as members of the external audit team
Ability to add value and work on special projects outside internal audit when the need arises
Work location: Remote-United States
Travel: May include up to 15% [domestic/international]
Relocation Assistance: N/A
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $160,284 - $195,903, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
Auto-ApplyInternal IT Manager
Remote job
Liatrio is a boutique consulting firm that helps enterprises deliver software faster, safer and more efficiently. Our work is dual mode: engineering delivery and people enablement. We lead DevOps transformations in many different industries, anywhere from financial institutions to healthcare providers to the department of defense.
As Liatrio continues to grow, we're looking for a hands-on Internal IT Manager to support our fully distributed team by keeping our systems secure, our laptops configured, and our employees set up for success from day one.
Role Summary: The Internal IT Manager is the first point of contact for all things technical at Liatrio. You'll handle everything from laptop setup and configuration to troubleshooting issues with connectivity, accounts, and software tools.
This role is all about getting things done - making sure every employee has the tools, access, and support they need to do their best work in a remote-first environment.Responsibilities
Device Setup & Configuration:
Manage the full lifecycle of Liatrio laptops and hardware - purchasing, imaging, shipping, and reclaiming devices as employees join or leave.
Configure and maintain mac OS and Windows devices using MDM solutions
Ensure all devices are properly enrolled, encrypted, and compliant with company security policies.
Maintain a current inventory of all hardware and software assets.
Employee Onboarding & Offboarding:
Set up new hires with the right accounts, permissions, and tools before their first day
Provide clear, friendly onboarding guidance and one-on-one help when needed
Manage access removal and device recovery during offboarding
Keep process documentation up-to-date to ensure a consistent experience for every employee
Automate onboarding/offboarding workflows using scripting or workflow tools
Help Desk & Troubleshooting
Be the go-to person for employee IT issues - from password resets and VPN access to software installs and Zoom audio problems
Provide fast, empathetic, and clear support via Slack, Zoom, or ticketing tools
Troubleshoot across multiple systems: Google Workspace, Slack, Zoom, and more
Track common issues and proactively address recurring pain points.4.
Systems & Access Management
Administer and maintain internal SaaS applications (Google Workspace, Slack, Zoom, etc.).
Manage group memberships, distribution lists, and SSO access
Maintain and document internal IT configurations, including automation scripts, access requests, and permission workflows
Monitor for inactive accounts, license waste, or access anomolies
Assist in evaluation and procurement of additional systems and tools as needed.5.
Security, Maintenance, Recovery
Ensure MFA, encryption, and patching are always enforced
Monitor for software updates and push them via MDM or remote management tools
Assist with periodic security audits and compliance checks
Coordinate with external vendors for warranty or hardware service needs.
Develop and implement backup and restoration plans as appropriate.
Who You Are:
4-7 years of experience in IT support, systems administration, or internal IT management for teams of 50-200+ employees
Comfortable troubleshooting mac OS and Windows laptops, VPN, and SaaS applications
Familiar with device management
Strong working knowledge of Google Workspace, SSO, and identity management
Excellent communicator - calm, clear, and friendly when solving problems
Passionate about helping others and keeping things running smoothly and automating things as much as possible
Thrives in a remote-first environment and can manage logistics across time zones.
What Success Looks Like
Every new hire receives their laptop and credentials on time and can get to work on day one
Common IT issues are resolved quickly and documented clearly
Devices stay compliant, updated, and secure with minimal downtime
Employees describe IT as responsive, reliable, and easy to work with.
Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status.
We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact *****************.
Auto-ApplyAbout the Role
We're seeking an IT Manager to build and scale our internal technology infrastructure while ensuring compliance with enterprise security standards. You'll be responsible for managing our growing team's technology needs and implementing security frameworks that enable us to serve enterprise customers.
Key ResponsibilitiesInfrastructure & Operations
Manage laptop provisioning, software licensing, and hardware lifecycle for 25+ team members
Oversee user account management across SaaS platforms (Google Workspace, Slack, Notion, etc.)
Streamline employee onboarding/offboarding technology processes
Troubleshoot technical issues and provide internal technical support
Manage software license optimization and vendor relationships
Security & Compliance
Lead SOC 2 Type II compliance efforts, working with external auditors
Implement and maintain security policies, procedures, and documentation
Manage access controls and permissions for business applications and user accounts
Coordinate with engineering team to gather technical compliance evidence
Respond to customer security questionnaires and support enterprise sales process
Conduct regular security assessments for business systems and user endpoints
Ensure GDPR and other regulatory compliance requirements are met
Strategic Planning
Design scalable business IT systems to support company growth
Evaluate and implement new productivity tools and business applications
Develop IT budgets and vendor management strategies
Create and maintain IT documentation and standard operating procedures
Required Qualifications
3-5 years of IT experience, preferably in tech startups or high-growth environments
Hands-on experience with SOC 2 compliance and security frameworks
Experience with Google Workspace, SSO solutions, and SaaS application management
Strong understanding of endpoint security, identity management, and access controls
Previous experience supporting technical teams in fast-paced environments
Excellent communication skills for translating between technical and business stakeholders
What We Offer
Competitive salary and equity package
Fully remote position with flexible work arrangements
Opportunity to build business IT systems from the ground up
Direct impact on company's ability to serve enterprise customers
Work with cutting-edge productivity and security tools
Comprehensive benefits package
About Silna Health
Silna Health is a health technology company that streamlines front-end insurance workflows for healthcare providers nationwide. We reduce providers' administrative burden, allowing them to become financially fit while focusing on what they do best - providing great care to patients.
Our platform manages prior authorizations, benefit checks, and eligibility checks on providers' behalf using cutting-edge technology to reverse engineer and automate insurance workflows, supported by our talented in-house team of experienced authorization specialists.
Based in New York City, we work with healthcare providers nationwide and have raised two rounds of funding totaling $27M from Accel and Bain Capital Ventures.
Auto-ApplyAbout the Role
The IT Manager is responsible for executing IT initiatives both independently and as part of a team. This position oversees all aspects of the IT Support Department, including team member training, development, and support escalation. The IT Manager provides assistance to A-LIGN internal employees across multiple countries and plays an integral role in advancing IT Department strategies that align with the organization's dynamic and international growth objectives. Furthermore, the IT Manager collaborates with the Director of IT and the IT Security team to administer and maintain organizational IT systems, deliver end-user support, and ensure the reliability and security of IT infrastructure.
Reports to
Director of Information Technology
Pay Classification
Full-Time, Exempt
Responsibilities
Work onsite in Tampa, FL
Manage direct reports across international offices
Oversee ticket requests and inventory processes from start to finish
Monitor service activity and distribute metrics reports
Identify and resolve recurring issues
Handle inventory stock levels and purchase requests
Supervise user onboarding and offboarding procedures
Facilitate weekly new hire IT training sessions both remotely and onsite
Maintain internal documentation and knowledge base articles
Provide training and mentoring to support team members
Utilize AI and Automation to improve and scale processes
Respond to technical support tickets, calls, emails, and personnel requests
Assist with ticket escalations and coordinate with Engineering and Security teams
Act as subject matter expert and resource for team inquiries
Support project plan implementation and training
Manage IT vendors and work with the compliance team to maintain vendor compliance
Communicate effectively with timely, relevant updates
Prioritize workload to ensure timely task completion and client satisfaction
Complete projects assigned by the IT Director
Minimum Qualifications
EDUCATION
An Associate degree and relevant certifications or bachelor's degree / relevant work experience
EXPERIENCE
5+ years of professional experience in an IT Help Desk or Service Desk role
2+ years in a lead or management role
Directly related experience supporting help desk operations via a ticketing system, and call center experience
Proven experience with M365 MEM/Intune Administration
Possess a strong understanding of Windows, Office, Exchange Online, SharePoint Online, PowerShell, and Teams
Experience with Zendesk is a plus
Experience with Copilot and other AI is a plus
Excellent customer service practices & ability to interface at all levels of the user spectrum
Strong verbal, project and people management skills
Love for teamwork and commitment to building a world-class global customer experience
Ability to exercise independent judgment and work under minimal supervision
Directly related experience supporting help desk operations via a ticketing system
Excellent troubleshooting skills
SKILLS
Ability to adapt to changing standards and expectations
Ability to work in a fast-paced environment
Ability to work individually as well as part of a team
Ability to meet tight deadlines
Ability to communicate with all levels of employees
A high degree of motivation
Benefits
Healthcare, Dental, and Vision Benefits
Employer Paid Life Insurance and Disability Insurance
EAP - Employee Assistance Program
Pet Insurance
401(k) Plan with Employer Matching
Competitive Bonus Structure
Home Office Reimbursement
Certification Reimbursement
Personalized Career Coaching
Generous Paid Time Off
Paid Office Closure December 25-January 1
Vacation Bonus
Summer Hours
About A-LIGN
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com
Come Work for A-LIGN!
Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.
A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!
Auto-ApplySenior Manager, Autonomy Technical Release
Remote job
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 300,000 autonomy-enabled rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.
Job Summary
The Autonomy Release & Lifecycle Management department is responsible for deploying autonomy's software to the May fleet, setting up and supporting site launches as well as supporting the core autonomy teams in their development efforts through issue triage and simulation support.
This Manger, Autonomy Technical Release will be responsible for leading the growth, development and release strategy for the May Mobility's autonomy on-vehicle stack. Components include but are not limited to core autonomy (behavior, perception, controls, systems), ADK hardware systems (Autonomy Driving Kit) firmware, embedded systems, configuration management and branch management, data and data support, cloud connection, etc. This role helps define and shape the way May deploys its software to the fleet, and should hold a vision and execution of what scale looks like for May Mobility when it comes to software deployment. Key to success in this role is to align with other departments and business units to develop a holistic strategy for growth.
As a leader, you will set an example of initiative, data-driven decision making, design, and trouble-shooting. You will own the release deployment decisions and evaluation of the release to ensure a safe, reliable, high quality, and fast release. You will work cross-functionally with other teams such as safety, test & validation, autonomy integrity and validation, product, operations and business development to ensure releases are meeting expectations of the customers.
This position reports to the Senior Director, Release & Lifecycle management.
Essential Responsibilities
This is a player-coach role where the Manager, Technical Release will be responsible for both demonstrating and developing team core competencies with the mission of developing a strong team to deploy May Mobility software stack at scale in a safe, reliable, and quality manner.
Take initiative to understand every aspect of the May vehicle architecture - hardware, software, networking, configurations - all of it.
Troubleshoot and support solutions to challenging field issues.
Collaborate and lead system-wide improvements when working with other teams throughout May. Use your team's influence and gain support from other departments to meet May's objective of scalable quality and deployment.
Assess and develop approaches that improve performance and evaluation in a variety of ways (software-in-the-loop and hardware-in-the-loop simulations approaches)
Assess and improve system evaluation for robustness to systematic stochastic and transient issues that impact autonomous vehicle performance.
Be a technical thought leader to champion May Mobility's mission, vision, values and company priorities.
Set and manage Release metrics and KPIs alongside OKR progress set at the company level. Such as release performance and output, velocity to create and deploy with internal processes as well as rollout to sites - including 3rd party operations and globally.
Provide strategy and execution to remove blockers from fast, reliable, and quality autonomy releases - including topics such as scaling the deployments of 1000's of vehicles per site.
Escalate critical issues and opportunities within the autonomy team to engineering leadership, making clear recommendations to maximize the effectiveness of the team and release with respect to company priorities
Skills and Abilities
Success in this role typically requires the following competencies:
Demonstrated ability to increase team motivation and effectiveness through effective mentoring, challenging team assumptions, and status quo.
Effective verbal and written communication skills to convey ideas, instructions, and feedback clearly and efficiently.
Strong decision-making skills to analyze situations, evaluate options, and make timely and informed decisions.
Aptitude for identifying problems, analyzing root causes, and implementing effective solutions across multi-disciplinary stakeholders.
Ability to plan strategically, anticipate future trends, and develop long-term roadmaps to drive organizational success.
Flexibility and willingness to adapt to changing circumstances, priorities, and environments.
Qualifications and Experience
Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:
Required Qualifications:
Bachelor's degree in Robotics, Computer Science, Computer Engineering, Electrical Engineering or an applied engineering field.
Minimum of 5 years of experience in autonomous robotics system engineering with a broad focus across multiple aspects of autonomous robot components.
Minimum of 3 years experience in managing high performance team of technical nature, as direct or indirect
Previous experience working in the software development lifecycle bringing products to deployment
Demonstrated strong troubleshooting and analytic skills at the system and subsystem level.
Demonstrated ability to communicate effectively and clearly about complex system behaviors, structures, and issues.
Desirable Qualifications:
Master degree in Computer Science, Computer Engineering or applied engineering
6+ years of experience in autonomous robotic systems (title to reflect experience)
Strong programming skills in C/C++ and branch management, CI/CD
Experience with deploying software to autonomous cars, trucks, or similar vehicles.
Prior experience in using simulation for test and evaluation
Strong data analytic skillset to make decisions
Experience in a startup environment
Creating solutions that disrupt the market
Physical Requirements
Standard office working conditions which includes but is not limited to:
Prolonged sitting
Prolonged standing
Prolonged computer use
Travel required? - Minimal: 1%-10%
Benefits and Perks
Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
Rich retirement benefits, including an immediately vested employer safe harbor match.
Generous paid parental leave as well as a phased return to work.
Flexible vacation policy in addition to paid company holidays.
Total Wellness Program providing numerous resources for overall wellbeing
Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.
Want to learn more about our culture & benefits? Check out our website!
May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.
Note to Recruitment Agencies:
May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.
Salary Range$198,500-$285,000 USD
Auto-ApplyIT Manager- remote but local to Pittsburgh, PA only
Remote job
Job Type: Full Time/Permanent
Work Authorization: No Sponsorship
The A.C.Coy Company has an immediate opening for an IT Manager. This candidate will transform, lead, and build all technology operations.
Responsibilities
Oversee all security measures and compliance with regulatory frameworks
Administer user permissions, accounts, and service level agreements (SLAs)
Lead and own relationships with all external IT partners, including MSPs, cloud vendors, and technology providers, ensuring alignment with business goals and service-level expectations
Lead the development and maintenance of centralized IT documentation and standardized operating procedures
Partner with executive leadership to assess current-state IT operations, identify process and system inefficiencies, and lead the rollout of scalable, standardized solutions to support company growth
Research when necessary new products, and/or research fixes for current ones.Test network performance and provide network performance statistics and reports; develop strategies for maintaining the network infrastructure
Commitment to company Core Values
Qualifications
Education:
Bachelor's Degree in Information Technology, Computer Science or related field. Would consider someone with certifications
Qualifications:
5+ years in IT operations, with at least 2 years in a management or supervisory role
Strong vendor and partner management experience
Deep understanding and management of IT infrastructure & Security operations/frameworks- including:
Networks
Firewalls
Servers
Cloud environment
Security assessments & risks
Maintain and manage policies, procedures, and associated training plans for network resource administration and appropriate use
Partner with leadership to align IT strategy with business goals
Strong hands-on knowledge and support of cloud platforms such as Microsoft Azure and/or AWS, including hybrid infrastructure environments
Experience supporting cloud security protocols
Auto-ApplySenior Manager, Strategy & Technology
Remote job
Who We Are
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About the Role
As Senior Manager, you are responsible for the success of our client engagements and programs. Your experience and skill in client services ensures that we not only meet, but exceed, client expectations. Your expert understanding of strategy, customer experience design, and technology means you are able to independently lead cross-functional teams.
You are an expert at identifying innovation opportunities, defining strategies, understanding client needs, and delivering on those scenarios. You will use your experience and Konrad's Design Thinking Process to solve complex business problems and you will guide our clients through early brainstorming, the creation of impactful end user experiences, through to technical delivery. The ideal candidate will bring to the table a demonstrable experience in leading large cross-functional teams and mentoring team members.
What You'll Do
You will hold the role of Engagement Lead on some of our most important projects and programs
You will be responsible for leading engagement and program processes including, but not limited to, budget, scope, timelines, organization, resourcing, implementation, and risk management
Manage cross-functional team members to success, ensuring the team understands and meets the project or program vision
Key point of contact for clients, managing their expectations and implementing resolution of project or program level issues independently
Proactively and independently look to solve problems and identify opportunities for improvement
Lead experience design thinking workshops with our clients
Play the lead role of understanding and interpreting our clients' business challenges and goals and working with our design and technology teams to deliver elegant user experiences
Be a design and technology thought leader on existing and emerging technology trends
Be a mentor to members of our global team
Qualifications
Minimum 6-7 years of relevant experience, including 3+ years of client services experience
A solid understanding of complex management, strategy, business, and finance processes
Superior organizational, written, and verbal communication skills with strong presentation ability
Proven history of leading multiple complex projects and programs simultaneously
Excellent relationship building skills with the ability to influence others and build cohesiveness across diverse individual skills and styles
A deep understanding of existing and emerging design, project management processes, and technology
Strong track record of client services
Experience in mentoring and growing team members
Perks and Benefits
Comprehensive Health & Wellness Benefits Package
Retirement Planning
Parental Leave Program
Annual tech & travel allowance
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development
Bonus Points
Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
The estimated compensation for this position is $150,000 to $180,000. This is an estimate and a compensation offer will vary based on applicant's education, experience, skills, abilities and alignment with market data.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Auto-ApplySenior Manager, Internal Audit - IT
Remote job
At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
Why join Angi:
Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
About the Role
The Senior Manager, Internal Audit - IT will lead Angi's IT audit efforts, overseeing planning, scoping, resource management (including offshore teams), and the delivery of high-quality audits. This role goes beyond traditional assurance work-providing advisory support upfront to help shape control design and implementation before risks materialize. You'll work cross-functionally with teams across product, engineering, finance and accounting, and operations to stay aligned on key initiatives and emerging risks. Success in this role requires a self-starter with strong communication skills and the ability to build trust across a dynamic, fast-paced organization.
What you'll do
As the Senior Manager, Internal Audit - IT, you will report directly to the VP of Internal Audit and serve as the company's leader for all technology-related audit work. You will be responsible for planning, executing, and overseeing a wide range of IT audits, including SOX ITGC testing and application controls testing, infrastructure reviews, IT risk assessments, and various operational audits. You'll also manage a team of offshore resources, ensuring their work aligns with Angi's quality standards and strategic objectives.
In this role, you'll be more than just an auditor - you'll be a trusted advisor and partner to the business. Angi's internal audit team is highly engaged with stakeholders upfront, helping guide change before it happens, not just auditing after-the-fact. You'll collaborate closely with business process auditors and leaders across engineering, product, finance, and cybersecurity to proactively identify risks and drive improvements in controls and operations. You will also partner closely with the IT Compliance team, which maintains key frameworks including SOX and PCI.
Key Responsibilities
Lead the IT internal audit function by developing and executing the annual audit plan for IT audits, including SOX ITGCs, cloud computing, third-party risk, and system development and transformation initiatives.
Oversee the SOX ITGC program, including testing design and operating effectiveness, and ensure work is performed at a level that enables external auditor reliance.
Manage outsourced audit resources, ensuring high-quality work product, consistency with internal methodologies, and clear, timely communication.
Partner cross-functionally with business and technology teams to understand upcoming system implementations, migrations, and control changes, and provide advisory input early in the process.
Coordinate with business process auditors to ensure integrated audit coverage across systems and processes.
Conduct periodic audits or assessments of cybersecurity risks and related IT controls, in collaboration with internal security stakeholders.
Serve as a subject matter expert on IT controls and risk management, offering insights that support business goals while safeguarding the enterprise.
Drive continuous improvement of audit methodologies, tools, and practices, and maintain documentation in compliance with professional and regulatory standards.
Present findings and recommendations to senior leadership and support the remediation process by providing practical, risk-based guidance.
Stay current on trends and developments in technology, cybersecurity, and regulatory frameworks impacting internal audit (e.g., NIST, COBIT, SOX, COSO, ISO 27001).
Who you are
You have 8+ years of relevant IT audit, IT risk management, or IT controls experience, with a strong preference for candidates who have worked in a Big 4 accounting firm.
You have proven leadership experience in managing end-to-end IT audits, including SOX 404, pre/ post implementation reviews, maturity assessments using IT frameworks, and other operational audits which rely heavily on system functionality.
You are a self-starter who thrives in a fast-paced environment and takes full ownership of your workstream, delivering with minimal oversight.
You are a strong communicator, capable of engaging with both technical and non-technical stakeholders across all levels of the organization.
You have experience managing offshore audit teams or third-party vendors, with a focus on maintaining quality and efficiency.
You are comfortable providing advisory input on systems and controls during project planning, not just identifying gaps after the fact.
You have a strong understanding of IT frameworks and regulatory requirements, such as COBIT, ISO, NIST, and COSO.
Professional certifications such as CISA, CIA, or CPA are strongly preferred.
Experience with Snowflake or other data lake technologies is a plus.
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
The salary band for this position ranges from $135,000 - $185,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote
Auto-ApplySenior IT Program Manager (ERP)- EST, Remote
Remote job
The candidate must be located in the EASTERN STANDARD TIMEZONE (USA). Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
We are seeking a highly experienced IT Program Manager to lead the successful deployment of a new Enterprise Resource Planning (ERP) system across multiple manufacturing plants in parallel. You will be responsible for overseeing all aspects of the program, from planning and budgeting to execution and go-live. This is a critical role that demands a strong understanding of ERP systems, project management methodologies, and the ability to manage complex, multi-site deployments.
Responsibilities:
Develop and manage a comprehensive program plan for the multi-site ERP deployment, including timelines, budgets, resource allocation, and risk mitigation strategies.
Lead a cross-functional team of IT professionals, business stakeholders, and external consultants to ensure successful project execution.
Manage all phases of the ERP implementation lifecycle, including system configuration, data migration, user training, and change management.
Collaborate with plant operations teams to identify and address site-specific requirements and challenges.
Ensure effective communication and stakeholder management across all teams and departments involved in the deployment.
Monitor project progress, identify and resolve issues, and implement corrective actions as needed.
Develop and implement comprehensive testing plans to ensure system functionality and data integrity.
Manage the go-live process for each plant, ensuring a smooth transition to the new ERP system.
Track and report on project metrics, including budget adherence, schedule milestones, and user adoption rates.
Qualifications
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
10+ years of experience in IT project management, preferably with a focus on ERP implementations.
Proven experience managing complex, multi-site projects.
Strong understanding of project management methodologies (e.g., Agile, Waterfall).
Excellent analytical and problem-solving skills.
Strong communication, collaboration, and interpersonal skills.
Experience with JDE ERP systems is required
Ability to travel to multiple plant locations."
Additional Information
Senior Manager, Consulting - Restaurant Technology
Remote job
Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.
We're consulting done different. While others might say it, we live it-your success is our success.
We start with the challenges you face, then partner to drive to what's right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you'll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today.
JOB SUMMARY:As a Senior Manager at Point B, you will have an opportunity to own your career development-pursuing projects, clients, and opportunities that you are most interested in and developing the expertise you need to take the next step on your career journey. You will be asked to apply the expertise you have developed during your time in the professional world to new challenges, driving growth for our clients, company, and yourself.
RESPONSIBILITIES:Design and implement holistic transformation strategies across people, process, and technology-modernizing both guest-facing capabilities (e.g., mobile ordering, digital payments, voice ordering, loyalty programs) and internal operations (e.g., inventory, kitchen management, labor scheduling) Lead and manage teams and client relationships on digital transformation initiatives, aligning technology solutions with business goals to drive innovation and efficiency.
Facilitate client working sessions, including: Requirements gathering, writing use cases, user stories Functional design decision workshops Conference room pilots Deployment and adoption planning Managing engagement budgets
Lead large-scale digital transformation initiatives with measurable business impact within the restaurant and hospitality industries, modernizing customer engagement, operations, and enterprise systems. REQUIRED QUALIFICATIONS:12 + years of experience in Digital Transformation and Enterprise Application modernization initiatives.Deep hands-on experience with restaurant and hospitality system landscapes, including FOH/BOH systems integration, POS platforms (e.g., Toast, Oracle Symphony, Qu, PAR, NCR Aloha).Functional Enterprise Architecture experience, comfortable planning, leading the selection, & implementation services.Formal consulting experience is required (Big 4, Top 20 or boutique).Strong documentation, analytical, organizational, digital agility, and presentation skills.Worked with enterprise restaurant or hospitality brands. Drove platform consolidation and workflow optimization across CPQ, ERP, SCM, FP&A, HCM, and POS-preferably with tier-one enterprise solutions (e.g., Oracle, NetSuite, SAP, Microsoft Dynamics, OneStream) Comfortable transitioning between strategic and execution responsibilities to maximize client value Utility-type players willing to work in an emerging market kind of environment (e.g., business development, market start-up activities).Innate problem solvers who want to grow in a flexible, collaborative culture.B.A. or B.S. degree DESIRED QUALIFICATIONS:Enterprise Software certifications Scrum Master and/or Product Owner, or Technology specific solutions certifications MBA/MS JOB-SPECIFIC REQUIREMENTS:Ability to work on-site with clients as requested.Ability to work remotely as needed.May require travel up to 80%.Willingness to work non-standard hours as necessary.Accomplished consultants with a growth mindset who want to use their networking and relationship-building skills to help grow the firm.Ideally located in an existing Point B market to include Charlotte, Chicago, Dallas, Seattle, Boston, Portland or Phoenix. COMPENSATION & BENEFITS: The estimated salary range for this role is $118,500-$262,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.Bonuses are awarded at Point B's discretion and are based upon individual contributions and overall firm performance.INTRIGUED TO LEARN MORE?When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT?We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world's best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits - Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives - as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Employee Ownership - We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company. Award winning - Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website. Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or ************ to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires. Legal Information for Job Seekers can be accessed on our Careers Website.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplySenior Manager, Technical Revenue Accounting
Remote job
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio's next Senior Manager, Technical Revenue Accounting.
About the job
In this role, you will lead the evaluation, development, and implementation of revenue recognition policy ensuring compliance with ASC 606. You will serve as the subject matter expert and partner cross-functionally to ensure accounting conclusions align with business strategy while maintaining compliance, audit readiness, and operational scalability. You will lead the assessment and documentation of revenue recognition conclusions for complex and non-standard contracts with customers, author technical memos, and serve as the front line partner with the SEC/Technical Accounting and Internal Audit teams, as well as the External Auditors. The successful candidate will be someone who is a strategic thinker and trusted leader, who develops high-performing teams and elevates expertise, and thrives in the technical nuances but can synthesize details at the appropriate level to suit the audience.
Responsibilities
In this role, you'll:
Manage and lead team responsible for technical accounting assessments of complex customer contracts, including multi-element arrangements, SaaS, usage-based pricing, variable consideration, customer incentives, and partnerships.
Own and maintain global revenue accounting policy, including memos and position papers, under ASC 606, that evolve with the business.
Own and maintain the process for determining and updating Stand-Alone Selling Pricing (SSPs), including periodic refreshes, qualitative and quantitative analysis, and documentation in compliance with ASC 606.
Provide guidance and mentorship to team members and partner groups on technical revenue matters, including education on principles and requirements of policies, processes, and controls.
Lead cross-functional partnerships with Sales, Legal, and Product and Pricing teams on contract, product bundling, and pricing/discounting structure implications to ensure overarching commercial strategies and revenue recognition are aligned in compliance with ASC 606.
Serve as the front line partner with the SEC/Technical Accounting and Internal Audit teams, as well as the external auditors.
Oversee alignment with operational revenue accounting's use of ERP tooling for the implementation of customer contracts, modifications, and the periodic review of assumptions used to establish revenue recognition in compliance with ASC 606.
Oversee the technical revenue accounting function's monthly close process, including reviewing journal entries, reconciliations, audit deliverables, and SEC reporting disclosures related to revenue recognition.
Own and maintain SOX control environment over contract review and non-operationals revenue accounting processes.
Lead collaboration with IT and business partners to design and enhance revenue automation tools ensuring scalable, accurate, and complete system configuration.
Lead revenue accounting's assessment for new product launches, pricing model changes, and other GTM initiatives and partnership.
Serve as the expert and end-to-end owner for technical revenue accounting with a holistic forward thinking vision to mitigate risk, drive efficiency, lead change, and elevate expertise.
Lead special projects and company wide-initiatives as needed, leveraging technical expertise to drive successful outcomes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor's Degree in Accounting or related field.
8+ years of progressive experience with a focus in technical accounting within a public accounting firm and a large fast-paced corporate environment.
6+ years of progressive people management experience.
Expert technical knowledge of ASC 606 and US GAAP, especially in SaaS and usage-based revenue models.
Proven communication skills to write and present complex technical accounting concepts and positions, with consideration for the varying levels of audience expertise.
Expert at designing and implementing internal controls based on thorough grasp of the fact pattern and applicable risks.
Excellent analytical and problem solving skills with the ability to interpret and apply accounting standards to complex scenarios that also considers scalable operational concerns.
Proven ability to build, nurture, and influence effective working relationships at all levels of the organization.
A trusted leader and strategic thinker, with intense curiosity, and a proven ability to take initiative in addressing complex issues. Proven ability to cut through the noise to identify the core components of a problem, and then drive towards a pragmatic, scalable, and optimized outcome.
Desired:
CPA or equivalent certification
5+ years of Big 4 public accounting experience
Experience in technical revenue accounting at high-growth technology and/or publicly traded companies.
Experience with Oracle RMCS and Zuora Revenue.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800.
Based in the San Francisco Bay area, California: $182,960 - $228,700.
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 19th , 2025, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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