Head of sales job description

In this role, you'll lead a team of Customer Success Managers and their teams while serving as a cross-functional liaison working with learning and development, product, engineering, business development, marketing and finance to drive Square's most important strategic priorities. You will be charged with driving a cultural transformation on the team to a service + sales model. You'll track Key Performance Indicators of your team weekly, as well as Sales progress for the organization, with a focus on results and optimizations. You'll be responsible for delivering Sales performance, reporting on that performance to senior leadership at Square, and driving additional improvements in our process as they are found.
Team Happiness + Development

Inspire: communicate an inspiring sales vision and sense of core purpose, helping leads and team members understand the connection between their work and the end goal.

Connect: build rapport and constructive relationships with all team members up, down, sideways, inside, and outside of Square.

Grow: coach and mentor team members and other leaders by identifying and providing learning opportunities that are in line with development plans and company goals.

Operational Efficiency + Strategy

Measure: assess metrics to measure the growth and performance of the team across relevant CS and value generation KPIs, providing insights and reports as needed. You'll report on progress on key value generation metrics to CS Senior Leadership and Square. You'll also use these metrics and assessments to consistently drive improvements in team performance through behavioral coaching across the organization.

Analyze: utilize deep product and industry knowledge, gather and synthesize relevant data, suggest improvements in the tools, and techniques to help scale the team while serving as a strong cross-functional leader.

Innovate: build a new standard for support in payments and commerce-related products + services by passionately managing, measuring, and driving improvements in customer satisfaction, productivity, SLAs, etc.

Scale: see the opportunity in every challenge and develop structured plans to deliver solutions to critical support initiatives to help scale the team effectively.

This job is based out of our New York City HQ.

At FINN our mission is to make mobility fun and sustainable. We achieve this by offering all-inclusive car-subscriptions. For every car that our users drive, we offset their CO2 emissions. Join our movement.

Your Role

As Head of B2B Sales, you're responsible for building and leading the team that acquires new business customers for FINN. You will work directly with FINN's VP B2B to lay the foundation for our B2B growth in the US.
Your ResponsibilitiesRecruit, lead and develop the team: Recruit an outstanding B2B Sales team to acquire new business customers for FINN. Lead and develop your team members to maximize team performance and happiness.Steer the team KPI-based: You're proficient when it comes to relevant B2B Sales KPIs and use these to steer your team and maximize value for FINN.Obsess about our business customers: By becoming an expert for our customers' needs & pain points, you're able to develop and execute upon different value propositions for different target groups.Design and optimize internal sales processes: In close collaboration with our Revenue Operations team, you improve our sales processes and tailor them to the American market.
Why Work at FINN?Competitive salary with equity participation of the company Annual personal development budget of $2,000A baseline comprehensive medical insurance plan with all premiums paid by FINN. An additional 5 PPO plans are available to satisfy any specific personal circumstance (with employee contributions), including an HSA option 401(k) with match eligibility for all full-time employees You want to drive your own car with FINN? - Subscribe to a FINN car and receive a generous employee discount (subject to availability)
Your Profile4+ years of relevant sales experience including management of SDR and / or AE functions and a track record of exceeding quota Graduated with a Bachelor's degree in business or sales related field Top performer with an ability to execute targeted actions in a timely, goal-oriented manner Excellent organization skills and joy in productive working, you are persistence and go the extra mile Ability to hire top talent for your team Great communication skills- you provide clear & concise guidance through all forms of communication. It is easy for you to adapt to different participants of a discussion Entrepreneurial mindset that makes you a competent contact person who doesn't "sell" anything, but works together with the prospect to create a real added value for both parties You can empathize easily with the customer and naturally understand their underlying needs and wishes You are interested in mobility and want to shape the future of mobility with FINN
Interested in Joining Our Fast-Growing Startup?

Please upload your resume and transcripts online. Jan and Jimena are looking forward to your application!

Equal Opportunities for Everyone

FINN is an equal opportunity employer. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We're revolutionizing car ownership by breaking down barriers to access and are committed to creating a team that is reflective of our customers. We embrace and celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Do you have experience in selling SaaS? Content Management System (CMS)? Do you have experience working with media organizations? Have you driven new revenue, built customer pipelines and/or exceeded targets for a high growth business?

At Arc XP, we are looking for a Head of Sales in Media & Entertainment in The Americas to join a team whose primary focus is to work with customers who are re-platforming their CMS. Ideal candidates understand the growing role of cloud-based CMS, have an entrepreneurial spirit, and have experience in working with media companies. This individual will work with decision makers including CTO, VP of Digital, Editor in Chief and CMO.

The ideal candidate will report to the Global Director of Media & Entertainment and possess a business development background that allows you to engage with businesses who currently have a home-grown CMS or use a third-party CMS. You need to be able to think strategically, manage complex negotiations, build polished business cases and present it in one-to-one and one-to-many formats, and establish and grow relationships.

We expect everyone to be tenacious, scrappy, and wear many hats. You will confidently represent our team in front of leaders of all levels across media organizations and educate prospects on what we have built and how to use it.
Responsibilities
Qualify organic (50%), MQL (25%) and partner leads (25%) Manage a customer pipeline, revenue growth targets, and global go-to-market strategies in The America territory Develop proposals and negotiate/close complex contracts between $1-15M in Booked ValueNavigate complex, enterprise media corporations to embed Arc XP as a solution in their business operations Work across functional groups (platform, product, customer enablement) within Arc XP to ensure Arc XP is meeting the customer demands and requirements to close deals Work across functional teams (product and platform) to provide customer feedback attained during the sales process to help improve the Arc XP product portfolio Conduct Agile Sales where a consistent sales process is followed along with a constant improvement day by day, week by week Within 60 days learn and demo the products to provide a deep overview to our customers of what Arc XP is and what problems we solve Develop ‘Land and Expand' strategies to meet the needs of the customer while allowing for future growth of Arc XPCollaborate with Customer Enablement and Pre-Sales Solution Architect to facilitate Proof of Concepts (POC) Be proficient in Salesforce, and CPQ to update leads, opportunities, and real time status of customers Ensure a smooth transition from sales to Account ManagementWork with legal as a partner, mitigating risk while working to meet the needs of the customer

Qualifications
10+ years' experience in a sales role with experience in Media & Entertainment in The Americas2+ years' experience in a SaaS or technology business Proficiency in Spanish language required Bachelor's degree or higher in Business, Computer Science, Engineering, Product Design/Development, or related field, MBA a plus Proven track record of delivering on quota Welcomes ambiguity, utilizing it to shape strategic thinking Able to communicate effectively with dozens of internal employees and customers, and synthesize their needs to engineering, product, legal, and finance teams.Strong communication skills and ability to thrive in a team environment Have a good understanding of both business needs and technology capabilities-plus be capable of translating that knowledge in plain terms

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.