VP of Data Operations (Advertising, Marketing, or Digital Media)
Remote head operator job
Los Angeles, California, United States
We are seeking a strategic and technically strong VP of Data Operations to lead data infrastructure, governance, and analytics operations across media and marketing platforms. This role ensures data integrity, availability, and usability while scaling systems that power performance insights, attribution, and decision-making.
The ideal candidate blends deep technical expertise with operational leadership and a forward-looking vision for automation, AI, and advanced analytics.
Key Responsibilities
Lead and evolve enterprise data architecture, warehousing, and ETL/ELT pipelines
Oversee data governance, privacy compliance (GDPR, CCPA), and quality standards
Drive ad operations strategy including trafficking, tagging, ad serving, and pixel implementation
Partner with strategy, media, and analytics teams to align data with business objectives
Manage and mentor cross-functional teams (data engineers, analysts, operations)
Own vendor relationships and data tool integrations (e.g., cloud platforms, CRMs, BI tools)
Streamline reporting workflows and ensure consistency across dashboards
Build systems supporting real-time insights and campaign performance analysis
Define and monitor KPIs for data pipeline health and team efficiency
Lead initiatives in data automation, AI integration, media mix modeling, and attribution
Required Qualifications
10+ years of experience in data operations within advertising, marketing, or digital media
Proven leadership managing enterprise-scale data environments and teams
Strong expertise in SQL, Python, and modern data stacks (e.g., dbt, Airflow, Fivetran)
Deep knowledge of data privacy, governance, and compliance frameworks
Experience with multi-touch attribution, audience segmentation, and media performance data
Excellent project management, communication, and stakeholder engagement skills
Preferred Skills & Experience
Experience with cloud environments (AWS, GCP)
Familiarity with identity resolution and CDP platforms
Prior agency or consulting experience
Client-facing experience and participation in pitches
Benefits & Perks
Comprehensive health, dental, vision, life, and AD&D coverage
Generous vacation and holiday PTO
Work-from-home Fridays
401(k) retirement contributions
Paid volunteer hours
Ongoing professional development opportunities
Collaborative, learning-focused work culture
Senior Director, Membership & Training
Remote head operator job
Who We Are:
Awarded with the Society for Human Resource Management's (SHRM) When Work Works award, AFP offers a flexible and casual work environment with competitive base salary and generous incentive compensation plan. In addition, AFP's substantial benefit package includes vacation, sick, personal, holiday and volunteer leave, medical, dental and vision health insurance, 401K plan with employer match and flexible work schedules in a remote work environment.
AFP core values are focused on fostering successful, growth-oriented people. That's why we value critical thinking and deliberative discussion conducted in a respectful manner and cross-functional collaboration to achieve AFP goals. With over 40% of our employees promoted to their current position, there is ample opportunity for upward mobility within the organization.
SENIOR DIRECTOR, MEMBERSHIP & TRAINING
A Typical Week May Look Like This…
Membership
Provide executive oversight and leadership for AFP's membership strategy, driving sustained growth, retention, and revenue performance in alignment with organizational goals.
Partner with analytics and marketing teams to drive data-informed decision-making, leveraging audience insights, performance tracking, and market trends to optimize membership strategies and maximize impact.
Oversee the strategic management and optimization of AFP's community platform and learning management systems, ensuring they deliver a seamless, engaging, and high-value experience that supports both member engagement and organizational growth.
Training
Lead the training business's pricing and revenue strategy, approving all pricing models and negotiations for training products to maximize market competitiveness, financial performance, and alignment with AFP's strategic priorities.
Oversee the development, execution, and continual advancement of AFP's certification exam preparation platforms (EPPs)-including the Certified Treasury Professional (CTP) and Certified Corporate Financial Planning & Analysis Professional (FPAC) programs-ensuring accuracy, quality, and seamless user experience. Provide leadership and direction to contractors and staff responsible for platform maintenance and enhancement.
Collaborate with AFP content producers and business units to leverage training content across non-training channels, expanding organizational reach and reinforcing AFP's thought leadership in the profession.
Is This You?
Proven ability to develop and execute strategies that drive member engagement, revenue growth, and training products.
Experience in professional development, learning product design, or growing association membership strategy.
Strong project management skills with the ability to manage multiple priorities and stakeholders.
Comfortable working at the intersection of content strategy, learning technology, and community engagement.
Demonstrated success in translating member and market insights into actionable programs and products.
This role offers the opportunity to shape the future of AFP's membership experience and learning portfolio, ensuring our global community continues to thrive in an evolving financial landscape.
At least 15 years of membership experience, including maintaining relationships, driving membership growth, and product development. MBA and/or PMP preferred.
An adaptable person who is highly collaborative and fosters strong teamwork.
Ability to collaborate in a virtual environment and enjoys a challenge in a fast-paced workplace.
This is Us!
We are a collaborative team of individuals who are hardworking and entrepreneurial.
We take ownership in how our specific role drives the organization's success.
We are intellectually curious and have a strong ability to adapt to change.
We work autonomously and in cross functional teams and are dedicated to demonstrating extraordinary results at a fast pace.
AFP offers:
A collegial, casual, virtual work environment.
Competitive base salary + incentive compensation plan.
Great career growth.
Superb benefits plan, including a generous vacation/sick/holiday leave policy, medical, dental and vision health insurance, 401K plan with employer match and flexible schedules.
"When Work Works" award by the Society for Human Resource Management for our flexible workplace.
AFP CORE VALUES
We exist for the success of the corporate finance professional and seek candidates who embody our AFP Core Values:
We always strive to be better.
We listen, we speak up, we smash silos.
We are courageous.
We are all in it together.
Director, Field Site Operations VI (M6)
Remote head operator job
**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Salary:
$160,000.00 - $220,000.00
Location:
Dallas-Richardson,TX
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** .
** Summary:**
Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area.
**Job Description:**
The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX.
**Key Responsibilities/Qualifications** :
+ Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
+ Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
+ In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
+ Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
+ Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
+ Stay knowledgeable of competition and important emerging technologies and standards.
+ Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
+ Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
+ Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
+ Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
**Skills, Knowledge, Experience & Education**
At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company.
The ideal candidate will have the following:
+ Preferred, BA/BS in Engineering or Business/Operational Management
+ 7-10+ years of progressive functional experience, within a complex global company.
+ 5+ years of leadership experience in a 24/7 environment
+ Strong Business and Financial Acumen
+ Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
+ Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
**Other Suitability Factors**
We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable.
To succeed in this role requires a **capacity for complexity** and **temperament** that includes:
+ A very mature individual with the right balance of confidence and humility.
+ Process oriented while also strongly developing and relying on interpersonal relationships across the company
+ Executive presence and ability to connect equally well upwards, downwards and sideways in the organization
+ Self-motivated and driven towards excellence
+ A high level of EQ to be able to manage across a large team with significant diversity
+ Ability to distinguish between and prioritizing urgent and important issues
+ Situational awareness and complex decision-making ability appropriate for the situation
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 20% of the Time
**Relocation Eligible:**
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Head of Money Out/Disbursements Operations
Remote head operator job
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
The Head of Money Out Operations is responsible for leading several teams of associates and developing strong working relationships with our internal clients. This position will be involved in defining the operational (Money Out) strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.
There is only one position. Preference is candidate to be Hybrid to Dresher PA or Newton, MA locations. Remote candidates will be considered.
Responsibilities:
Team Leadership:
Develop, and implement the annual business plan; communicate to leadership and ensure understanding of the plan and alignment to the work and measurables
Motivate, lead and support leadership team and associates to provide excellent associate direction.
Ensure talent development and training to respond to clients in a professional and consultative manner.
Partner with leaders to ensure the creation and management of team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded.
Provide balanced feedback to leadership regarding performance and areas of improvement, motivation of team and support of the associate experience and empowerment
Conduct regular staff meeting with leadership and teams providing updates and receiving feedback.
Provide guidance and support empowerment for leaders to mitigate and address escalated issues.
Develop leadership competencies, expertise, ability, and experience for career pathing within Ascensus.
Support team in escalating awareness broadly across appropriate teams' issues requiring resolution; partner with internal departments to deliver timely resolution.
Actively seek out ways to improve associate satisfaction and deliver results.
Serving Clients:
Act as senior leader for clients and advisors looking for executive presence in plan level issue situations, audits, and service meetings.
Serve as senior decision maker on escalated items.
Drive leadership in monitoring and achieving daily production commitments, SLA and metrics as well as workflows in order to meet operational service commitments.
Develop professional relationships with internal teams and stakeholders to ensure alignment of approach and satisfaction
Strategic Activities:
Collaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management and Sales to building services and support processes.
Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales.
Team with executive leadership and peers to create strategy and vision for the Client Operations organization.
Develop project plans and teams to achieve strategy and vision. Develop and drive efficiency plays and enhancements leveraging all Ascensus capabilities to achieve with automation or process refinement
Process and Business Management:
Own budget planning and align current and future planning activities against budget expectations.
Ensure that the team's decision-making processes are guided by data, real time metrics and capacity analysis.
Educate and empower leadership team on best practice talent strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
Document, Maintain and Revise operational workflows and Service Standards
Monitor and actively manages department expenses and revenue generating activities to meet budget.
Identify areas of improvement within Ascensus platform including workflows, policies, technology, products etc. Develop improvement plans, gain support and execute.
Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes and help implement.
Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.
Maintain and establish the environment enabling Operations teams to live by the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture.
Additional Requirements:
Bachelor's degree in business administration, Management, Finance or equivalent work experience
10 years' industry experience (with money out/disbursements) and at least 8 years of leadership experience of leadership roles and functions
Demonstrated ability to lead with strong management skills
Excellent written and oral communication skills
Professional demeanor and experience with client meetings
Excellent analytical and problem-solving skills
Must be detail oriented and be able to work well within given timeframes and standards
Familiarity MS-Office software applications, including Excel, PowerPoint, Word, & Visio (familiarity with Access preferred)
The national average salary range for this role is $150K-190K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyRemote Head of Credit & Operations - Private Lending (DSCR / RTL Required)
Remote head operator job
Head of Credit & Operations - Private Lending (Ground-Up Build Role | DSCR & RTL Required)
Our client, a fast-growing private real estate lender, is seeking a Head of Credit & Operations to build and lead the company's credit function from the ground up. This is a hands-on leadership role - you'll be directly underwriting loans while designing the operational and policy framework that will scale the business.
Key Responsibilities
Lead underwriting execution for a growing private-lending portfolio
Build and manage credit and fund-level operations
Develop and maintain underwriting and credit policies
Execute secondary-market strategies to optimize returns and control risk
Collaborate with leadership on new product development and scalability
Oversee a small operational team (0-2 direct reports)
Requirements
5+ years of private-lending experience (bridge, DSCR, fix & flip, or construction)
Proven hands-on underwriting background - not just management
Deep knowledge of DSCR and RTL loans
Strong understanding of credit risk, fund management, and operational buildout
Experience in secondary execution and capital strategy
Must reside in the U.S. and be currently active in the industry
Compensation & Benefits
Base: $75,000-$135,000 DOE
Bonus: Up to 2x base (performance-based)
Benefits: Health insurance (75% employer-paid after 90 days)
Schedule: Monday-Friday, standard business hours
Work Model: Fully remote
National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. All criteria are established by our client and must be followed exactly.
Thank you for your interest!
If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
Chief Operating Officer, Defense Services
Remote head operator job
About Skylight
Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We're at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.
If you want to play a part in driving this critical movement forward, we'd love for you to join our growing team of public interest technologists. The work we do matters.
About the job
Since launching several years ago, our team has grown rapidly. We find ourselves in an exciting position to further deepen our partnerships within the government contracting space, to continue to attract and retain amazing teammates, and to scale our capacity to make an even bigger difference in the world.
Currently, our company is organized into three main groups: Executive Office (sets and operationalizes the strategic direction of the company), Human Services (focused on clients such as the Centers for Disease Control and Prevention), and Defense Services (focused on clients such as the U.S. Air Force).
As the Chief Operating Officer (COO) of our Defense Services business unit, you'll report directly to Skylight's Vice President (VP) of Defense Services and be responsible for shaping the business unit's strategic direction, managing the end-to-end operations, and driving results on a day-to-day basis.
What you'll do
Collaborate with the VP of Defense Services and other members of Skylight's executive team (e.g., CEO, COO, VP of Growth) in setting and driving the business unit's long- and short-term strategic direction
Lead the execution of the business unit's strategic direction through activities such as organizational-wide goal setting, performance planning, operational planning, and performance management
Manage and engage in the day-to-day operations of the business unit, such as overseeing the work of managers, ensuring our client delivery teams are performing at the highest levels, and troubleshooting a variety of issues as they arise
Play a direct role in all aspects of growing Skylight's portfolio of defense services contract work with agencies such as the Air Force, Army, and Navy, including business development, opportunity capture, and bid & proposal
Maintain ongoing visibility into the financial, operational, and performance health of the organization, including client projects, to facilitate proactive and sound decision-making
Collaborate closely with Skylight's Executive Office, including the COO, to ensure that the business unit's operations align with the core operations of the company as a whole, including finance, accounting, legal, people ops, marketing, communications, growth, contract management, and information technology
Build a diverse, inclusive, equitable, and performance-oriented culture, ensuring that team members thrive and organizational outcomes are met
Build and maintain trusted relationships with key customers, partners, stakeholders, and vendors
What we're looking for Minimum qualifications
Experience in the defense services industry
Ability to manage a multi-million-dollar profit & loss business, including multiple client engagements with multiple subcontractors
Ability to sustain and grow a professional services business through business development, opportunity capture, and bid & proposal
Strong understanding of how a professional services and government contracting business works
Startup mentality, including a high degree of entrepreneurialism and resourcefulness
Excellent general management and leadership skills
Outstanding organizational skills, including attention to detail
Excellent people management skills
Experience building and managing high-performing teams
Relentless commitment to diversity, equity, and inclusion
Collaborative, supportive leadership style
Excellent interpersonal and problem-solving skills
Strong business acumen
Superb written and oral communication skills
Relentless commitment to excellence and quality in everything we do
Strong understanding of business functions such as people ops, finance, marketing, business development, etc.
Ability to collect, analyze, and derive actionable insights from financial, operational, and performance data
Ability to serve as a coach/mentor to other leaders and managers
Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
Passionate about creating better public outcomes through great government services
A mindset and work approach that aligns with our core values
Ability to travel for work from time to time
Nice-to-have qualifications
Prior experience working in the civic tech space
Experience working in a remote-team environment
Don't meet 100% of the criteria but think you can do the job? We'd love to chat anyway! We're on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don't check every box.
Other requirements
All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.
You must be legally authorized to work in the U.S. now and in the future without sponsorship.
As a government contractor, you may be required to obtain a public trust or security clearance.
You may be required to complete a company background check successfully.
Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.
Position type
This is a full-time, exempt position.
Location
This is a fully remote position.
Care package Salary
The salary range for this position is between $170,000 and $240,000.
Benefits
Your well-being is important to us, so we focus on supporting you in a variety of ways:
Medical insurance, dental insurance, vision insurance
Short-term and long-term disability insurance
Life and AD&D insurance
Dependent care FSA, healthcare FSA, health savings account
Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
Business development / sales bonuses
Referral bonuses
Annual $2,000 allowance for professional development
Annual $750 allowance for tech-related purchases
Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
Dollar-for-dollar charity donation matching, up to $500 per year
Flexible, remote-friendly work environment
An environment that empowers you to unleash your superpowers for public good
Interview tips
Visit our join page to learn more about how our interview process works.
Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.
If you'd like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital.
We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.
Auto-ApplyHead of Strategy and Executive Operations, ACI Speedpay
Remote head operator job
ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners.
Key Responsibilities
Strategy & Growth Leadership
Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives.
Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling.
Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach.
Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps.
Ecosystem Partnerships
Own and expand Speedpay's partnership strategy across three pillars:
Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models.
Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition.
Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics.
Negotiate and structure strategic deals, ensuring mutual value and long-term alignment.
Innovation & Market Leadership
Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance).
Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models.
Represent Speedpay in industry forums, partner summits, and innovation councils.
Pricing Strategy
Own Speedpay's pricing strategy across biller segments, product lines, and partnership models.
Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking.
Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals.
Monitor pricing performance and recommend adjustments to drive growth and profitability.
Chief of Staff to GM, Speedpay
Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay.
Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision.
Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team.
Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum.
Leadership Qualities
Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future.
Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board.
Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership.
Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability.
Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth.
Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful.
Qualifications
15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS.
Proven experience leading strategic planning, partnerships, and innovation initiatives at scale.
Strong understanding of biller ecosystems, payment flows, and pricing models.
Exceptional executive communication, stakeholder management, and cross-functional leadership skills.
Experience with M&A strategy and integration preferred.
MBA or equivalent experience in business, strategy, or finance.
What Success Looks Like
ACI Speedpay has a clear, differentiated strategy and is executing against it.
Strategic partnerships are driving measurable growth, innovation, and market leadership.
Pricing models are optimized for value and margin.
The leadership team is aligned, focused, and empowered.
Speedpay is seen as a visionary leader in the bill payment space.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433.
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
#LI-LL1
#LI-Remote
Auto-ApplyChief Operating Officer
Remote head operator job
SCU Credit Union, an Equal Opportunity Employer, with offices in Sharon, Mansfield, East Walpole, North Attleboro, Brockton, Taunton, and Foxboro. Our mission is to provide a full range of financial services to our members at competitive rates while emphasizing financial soundness, convenience and efficient friendly service. At the same time, we maintain a challenging, rewarding and enriching environment for all employees. The vision of SCU Credit Union is to enhance the economic well being of our members, to nurture long-term relationships and to continue our deep commitment to community service and involvement.
Primary Function:
Under the guidance of the President, assists in the overall management of the Credit Union. Directs the achievement of strategic goals and objectives through effective management practices. Provide executive level management in Retail, Marketing, IT and Operations. Ensure operational excellence, cross functional alignment, and a culture of continuous improvement. The COO is accountable for building operational scalability, service excellence, and regulatory compliance across all business lines.
Key Responsibilities:
Align operational strategy with credit union goals, ensuring quality, efficiency and scalability.
Design and implement operational processes that support compliance, productivity and exceptional member experience.
Ensure that all operational areas, products and services operate in compliance with applicable laws, regulations and internal policies.
Develop and maintain internal policies and procedures.
Handle escalated member complaints, including those from regulators, attorneys and consumer protection organizations.
Identify and implement opportunities to streamline processes, reduce costs and improve service delivery.
Serve as the primary executive responsible for vendor oversight, including contract negotiations, service delivery monitoring and performance evaluation.
Ensure third party relationships support operational efficiency, compliance and member value.
Use data and analytics to identify trends and make informed decisions on forecasts.
Build and lead high performing teams with a strong focus on collaboration, accountability, and continuous learning.
Promote leadership development, coaching and career growth within the Credit Union.
Oversee the development of the marketing and branding strategy.
Enhance brand awareness, member engagement and product promotions
Conduct due diligence and risk assessment for potential mergers and acquisitions.
Ensure proper infrastructure is properly managed.
Asses risk assessment throughout the credit union. Review risk limits, plans to mitigate risk, monitor the progress of risk mitigating measures.
Requirements
Education:
Position requires a bachelor's degree with a minimum of 10 years of experience in a senior management role. MBA or Master's preferred.
Demonstrated success coaching and motivating team members
Significant knowledge of operating systems, policies and operating procedures.
Excellent organizational and time management skills
Ability to deal with complex problems involving multiple facets and variable.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be set up to work remotely and in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools or controls. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.
_________________________________________________________________________
The pay range for this position is $250,000 to $330,000 per year and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
SCU Credit Union is an equal employment opportunity employer.
Salary Description $250,000 - $330,000 per year
Vice President of Operational Excellence
Remote head operator job
YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team!
Vice President of Operational Excellence
The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry.
Responsibilities
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
Knowledge, Skills & Abilities:
Exceptional communication and change management skills.
Ability to lead cross-functional teams through complex transformation initiatives.
Data-driven mindset with a passion for operational analytics and structured problem solving.
Customer-focused with a strong track record of operational delivery in client-centric environments.
Agile, decisive, and calm under pressure.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer
Auto-ApplyHead, Bioanalysis Operations
Remote head operator job
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.
Purpose and Scope:
Provide global vision and strategic direction for establishing and validating clinical bioanalytical methods for PK, PD and immunogenicity across diverse modalities and biology, in close collaboration with the preclinical BA/BM group.
Testing and reporting in clinical studies in partnership with Clinical Operations and Data Management.
Develop and strengthen PK and biomarker bioanalysis capabilities by aligning strategy with operational feasibility to meet clinical development objectives.
Build and maintain effective working relationships with key internal stakeholders, including Clinical Pharmacology, Translational Medicine, and Modeling & Simulation/Pharmacometrics.
Meet or exceed all Astellas Development/ corporate goals for clinical study timelines/ deadlines.
Expand global bioanalysis capabilities across research and development functions, with a strong focus on collaboration with the preclinical BA/BM group.
Contribute to interaction with regulatory authorities related to Bioanalysis issues and registration.
Leadership position with direct reports.
Responsibilities and Accountabilities:
To define, develop and lead the establishment of global bioanalysis standards that upon implementation, guarantee the generation and availability of appropriate Bioanalysis contributions across all phases of development and at registration
Responsible to implement biomarker/ PK activities within the majority of planned clinical studies.
Ensure that all activities associated with Bioanalytical work is documented and archived.
Responsible for interfacing and collaborating with key Research and Development functions
Responsible for optimal allocation and management of expertise and resources
At the project level, ensure that clinical tests are precise/ accurate and robust. These tests would satisfy regulatory bodies and would additionally follow local guidances.
Reports to Head, Translational & Biomedical Science
Have direct reporting PK and Biomarker Bioanalysis scientists who are responsible for providing contributions to individual projects
Staff from the section will work on 15 - 30 projects from P0 through registration.
Managing Partner & Chief Operating Officer (COO) - United States (Prefer East Coast)
Remote head operator job
Connected Manufacturing is seeking a seasoned executive leader to join our organization as Managing Partner & Chief Operating Officer (COO). This executive role is central to scaling global operations, strengthening execution discipline, and delivering measurable outcomes for our clients.About Connected ManufacturingConnected Manufacturing partners with mid-market manufacturers to achieve operational excellence through integrated, closed-loop digital manufacturing solutions. We connect engineering, manufacturing, quality, and operations using PLM, MES/MOM, advanced scheduling, IIoT, analytics, and emerging AI capabilities to drive real business outcomes.Why This Role / Why NowConnected Manufacturing is entering an important phase of growth as we expand our global reach, deepen client relationships, and strengthen strategic partnerships. As the organization scales, there is a clear need to further elevate executive leadership capacity to support disciplined execution, operational consistency, and long-term sustainability.
The introduction of the Managing Partner & Chief Operating Officer role reflects a thoughtful evolution of the company's leadership model. This position is designed to provide focused executive oversight of day-to-day operations, service delivery, and organizational performance-ensuring the business continues to execute at a high level as complexity and scale increase.
Establishing this role allows the CEO to further concentrate on the strategic priorities that are critical to Connected Manufacturing's next chapter, including strengthening relationships with investors and the Board, expanding strategic technology and industry partnerships, supporting key client engagements as a Principal Sales Consultant, and representing the company externally as its market presence grows.
For the right leader, this role offers the opportunity to work in close partnership with the CEO and executive team, contributing meaningfully to the company's strategic direction and long-term success. As Connected Manufacturing continues to evolve, this position is expected to grow in scope and influence, offering significant leadership impact and professional growth aligned with the company's future trajectory.
Role OverviewThe Managing Partner & COO will work closely with the CEO and Board to translate strategy into operational execution. This leader will oversee global delivery, professional services, internal operations, and performance management while helping shape the long-term growth of the company.Key Responsibilities
Partner with the CEO to define and execute company strategy
Lead global operations, professional services, and delivery teams
Establish scalable processes, metrics, and governance
Drive operational excellence and customer success
Oversee financial performance, forecasting, and resource allocation
Develop and mentor operational leadership
Support growth, partnerships, and market expansion
First 12-18 Month Success Measures
Establish clear operational governance, metrics, and reporting cadence across all delivery functions
Improve on-time, on-budget delivery performance and customer satisfaction metrics
Scale professional services capacity and utilization while maintaining quality standards
Strengthen cross-functional alignment between Sales, Delivery, Engineering, and Customer Success
Implement standardized delivery frameworks supporting predictable growth
Build and develop a strong operational leadership bench
Contribute directly to revenue growth, margin improvement, and overall company performance
Serve as a trusted strategic partner to the CEO and Board
Qualifications
10+ years of progressive leadership experience with 5+ years in an executive COO or equivalent role
Bachelor's degree required; MBA or equivalent advanced degree preferred.
Proven experience scaling operations in technology or professional services organizations
Strong financial, operational, and strategic acumen
Experience leading global, fully remote teams
Exceptional executive communication and leadership presence
Location & Work EnvironmentThis is a fully remote position. Targeted geographies include Ireland, the United Kingdom, the U.S. East Coast, and other European locations. English fluency is required.CompensationBase Salary: $200,000+ (negotiable; commensurate with background, executive experience, and geographic market data)
Variable Bonus: Significant performance-based bonus heavily tied to overall company performance
Equal Employment Opportunity
Connected Manufacturing is an equal opportunity employer. We are committed to building an inclusive workplace and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Auto-ApplyVice President, Payment Operations
Remote head operator job
The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs.
What You'll Do:
Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization
Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement
Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities
Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types.
Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics
Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails
Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements.
Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives
Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution
Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc.
Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers.
What You'll Bring to the Team:
Bachelor's Degree or equivalent experience, advanced degree preferred
+10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios
Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement)
Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners
Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities
Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider
Superior understanding of merchant acquiring, payments funds flows, interchange dynamics
Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences
Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc.
Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements
Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization
Entrepreneurial mindset and a results-driven attitude
The expected base salary range for this position is $236,000 - $272,000 annually.
Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:
Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
Flexible Working Hours: We support your lifestyle- the results are what count.
Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
Auto-ApplyVP, Operations
Remote head operator job
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best!
As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement.
As Vice President of Operations:
You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business.
You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability.
To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.
Requirements:
At least 7 years in a Senior Leadership role of a large business or enterprise.
Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization
Possess a “people first” leadership style with strong communication, interpersonal and leadership skills
Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.
Autonomous vehicles / Fleet management experience (Nice to have).
Education / Certifications:
BS or BA is highly preferred but not required.
Work Location / Work Schedule / Travel:
25% travel within the region the position is assigned.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
Auto-ApplySenior Business Operations Manager, International
Remote head operator job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
Business Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, improving go-to-market efficiency, and ensuring that we are hitting our growth targets. Our team is maniacal about and energized by the challenge of getting our hands dirty in any problem across Sales, Marketing, or Customer Success, and finding ways to help us scale more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major strategic initiatives Business Operations takes on are optimizing the structure of our sales force, experimenting with new sales and marketing motions, and determining how we can leverage AI to improve operations.
What You'll Do:
Develop comprehensive GTM strategies for new market entry by conducting in-depth analysis of international market opportunities, customer segmentation, and the competitive landscape. Collaborate with senior leadership to prioritize target markets and build the strategic execution plan for launch.
Act as the central Program Manager for all new market launches, driving cross-functional alignment and execution across Product, Sales Ops, Marketing, Finance, People, Places, and Legal. Serve as the primary point of contact for coordinating international initiatives, ensuring clear communication and holding teams accountable to timelines.
Design and implement a standardized, repeatable playbook for international market entry. Proactively identify, document, and streamline processes to create a more efficient and scalable launch motion, driving a culture of continuous improvement for global expansion.
Build and maintain robust analytical models to support market prioritization decisions, forecast potential (e.g., TAM, ROI), and provide actionable insights into the performance of newly launched markets. Proactively identify trends, risks, and opportunities to optimize our international growth.
What We're Looking For:
5+ years of relevant experience in banking, consulting or private equity, ideally combined with in-house Strategy & Operations at a rapidly growing SaaS company
Bachelor's degree required; MBA is a plus
Previous consultant experience one of the following: McKinsey, Boston Consulting Group (BCG) or Bain a plus
Advanced communication, presentation, and organization skills
Executive presence and comfort communicating with the C-suite
Exceptional spreadsheet / data management skills, SQL proficiency preferred
Expert with Google Sheets & Excel, with the ability to build data models
Intellectual curiosity supported by exceptional analytical skill
Strong, demonstrated leadership capabilities
Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
Able to work in ambiguous, fast paced, environments under tight and unpredictable timelines
Located in San Francisco Bay Area a plus
Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States$170,000-$190,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Auto-ApplyDirector of Fulfillment Operations
Head operator job in Columbus, OH
Apply here to be considered for a FUTURE opening
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring.
If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role
The Role:
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop Operations Managers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyStrategic Operations Program Manager
Remote head operator job
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplyDirector, People & Talent Operations
Remote head operator job
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
About the Role
We are building a People organization that doesn't look like anything HR teams have done before.
We are designing a People Product Organization, one that treats people workflows like beautifully orchestrated systems, integrates AI-driven intelligence into every layer of design, and builds experiences that are so seamless they feel invisible.
The Director, People Talent & Operations is a co-architect of the next evolution of HR, a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining.
This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role. We are looking for someone who wants to imagine (and build) the future of People Operations.
Responsibilities
Design the next generation of People and Recruiting Operations
Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt
Architect the workflows, operating model, and design patterns of a new People function
Implement a design forward approach to how people and recruiting operations build solutions
Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale
Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team
Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes
Lead the People & Recruiting Operations teams
Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows
Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution
Ensure day-to-day operations are reliable, consistent, and built for scale
Support regional HR generalists and country operations as local extensions of global design
Co-create the People product with Systems, Automation & Data partners
Translate experience design into system logic and automated workflows
Partner deeply with business systems teams to bring seamless, self-service experiences to life
Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems
Identify opportunities to eliminate manual work, reduce friction, and improve experience
About You
10+ years in People Ops, Talent Ops, HR Ops, or People program design
Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience
You are known for “creating clarity out of chaos”, simplifying complex problems is your superpower
Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment
Strong workflow/process design skills; you can map, simplify, and rebuild complex systems
Systems thinker with experience partnering with HRIS, automation, or product teams
Skilled at driving alignment across stakeholders
Clear, structured communicator with a bias for simplicity
Energized by building new models and rethinking how People work gets done
Why Join Us
This is an opportunity to:
Help build a People function that becomes a model for the industry
Design the operating system for how employees experience work
Modernize People & Talent Operations through simplicity, design, automation and AI
Create meaningful impact across the entire company
Build something new - not maintain something old
If you want to help define the future of HR, we'd love to meet you.
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range$168,000-$210,000 USDWe are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
Auto-ApplySenior Manager, External Engagement Strategic Planning
Head operator job in Columbus, OH
The Senior Manager, External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross-functional planning efforts, develop frameworks for scientific exchange and stakeholder engagement, while ensuring alignment with global and US medical strategies and business objectives.
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**Key Responsibilities Include:**
**Strategic Planning & Execution**
+ Lead the development and implementation of strategic plans for external engagement across therapeutic areas
+ Collaborate with global and US Medical Affairs teams to ensure alignment with scientific and commercial priorities
+ Offer strategic planning support, analytics tools, and guidance on process excellence techniques for External Engagement & Field Excellence, as well as MML teams
+ Drive the development of annual and long-range strategic plans for the MML team, including goal setting, performance metrics, and resource planning with Strategic Planning Lead oversight
+ Drive the integration of insights from field medical teams into strategic planning processes
**External Engagement Strategy**
+ Design and optimize engagement models for key external stakeholders including healthcare professionals (HCPs), scientific experts, and advocacy groups
+ Develop metrics and KPIs to assess the effectiveness of external engagement activities.
+ Partner with Compliance and Legal to ensure all engagement strategies meet regulatory and ethical standards.
**Cross-Functional Collaboration**
+ Work close with Medical Excellence and Operations team to facilitate cross-functional workshops and planning sessions to align on stakeholder engagement priorities
**Operational Excellence**
+ Oversee the development of tools, resources, and training programs to support MML effectiveness and strategic engagement
+ Contribute to the development of governance models and operational processes that support compliant and coordinated external engagement
+ Lead initiatives to improve data capture, insight generation, and reporting from field medical teams and MML team
+ Manage budgets and timelines for strategic planning initiatives
+ Prepare executive-level presentations, dashboards, and reports to communicate progress, insights, and recommendations to senior leadership
**Qualifications**
**Education and Experience:**
+ Bachelors degree required, advanced degree in life sciences (PharmD, PhD, MD, or equivalent) preferred
+ 7+ years of experience in Medical Affairs, Field Medical, Market Access, or related functions within the pharmaceutical or biotech industry
**Skills and Competencies:**
+ Ability to work effectively within cross-functional teams and in an environment of rapid change
+ Proven experience in strategic planning, field medical operations, or external stakeholder engagement
+ Strong understanding of compliance and regulatory requirements in medical engagement
+ Strong understanding of the U.S. & Global healthcare landscape, including payer and policy environments
+ Excellent communication, leadership, and project management skills
+ Strong understanding of pharmaceutical compliance and regulatory frameworks
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Experience with digital engagement platforms and data analytics tools
+ Familiarity with global medical affairs operations and regional nuances
+ Strategic mindset with a passion for innovation and continuous improvement
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Head of US Tax and Complex Pay Operations
Head operator job in Columbus, OH
Lead US payroll tax, garnishments, complex pay resolution, and payroll data governance, driving compliance, accuracy, and operational e As Executive Director, US Tax and Complex Pay Operations, you will oversee payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance for our US workforce. Managing a team of specialists, you will ensure regulatory compliance, resolve intricate pay issues, and maintain robust data integrity. Reporting to the Head of Americas HR Operations, you will drive process improvements and deliver exceptional results in a fast-paced, complex environment.
**Job responsibilities**
+ Lead and develop a high-performing team responsible for US payroll tax operations, garnishments, complex pay resolution cases, and payroll data governance.
+ Oversee all payroll tax compliance activities, including filings, payments, reconciliations, and regulatory reporting at federal, state, and local levels.
+ Direct the administration of wage garnishments, levies, and child support orders, ensuring timely and accurate processing.
+ Manage complex pay resolution cases, partnering with HR, Legal, and Finance to resolve escalated issues and ensure employee satisfaction.
+ Establish and maintain robust payroll data governance practices to ensure data accuracy, integrity, and security.
+ Design and implement policies, procedures, and controls to maintain compliance and operational efficiency.
+ Monitor legislative and regulatory changes, updating processes and systems as needed.
+ Drive automation and process innovation to improve accuracy, efficiency, and scalability.
+ Respond to audits and inquiries from regulatory agencies regarding payroll tax, garnishments, and pay issues.
+ Prepare and present operational reports and key metrics to the Head of Americas HR Operations and senior leadership.
+ Support business expansions and M&A activities from a payroll tax and complex pay perspective.
**Required qualifications, capabilities, and skills**
+ Bachelor's degree in Accounting, Finance, Business, or related field.
+ 12+ years of experience in US payroll tax, garnishments, and complex pay operations within a large, complex organization.
+ Deep expertise in federal, state, and local payroll tax and garnishment regulations.
+ Proven ability to lead and develop high-performing teams.
+ Advanced analytical, problem-solving, and project management skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Regional Operations Director - Field (Remote PST)
Remote head operator job
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-Apply