Head operator part time jobs

Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. Transform traditional support channels into engines for upsell, cross-sell, and product expansion. Own key outcomes in customer satisfaction, revenue, and training engagement. Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. Partner with Data Science to refine predictive “Next Best Opportunity” (NBO) models across products, geographies, and customer segments. Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption Empower frontline teams to drive adoption through every interaction - embedding a “Every Call Counts” mindset. Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. Lead engagement initiatives to accelerate product and drafting solution usage through: Real-time support plays and talk tracks. Pilot programs for guided product trials. Scalable enablement content and playbooks. Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation Drive AI partnerships and automation pilots that accelerate growth and adoption. Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. Have a great background in AI-driven analytics, automation, and data-informed decision-making. Have demonstrated ability to translate AI insights into measurable business outcomes. Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Job DescriptionDescriptionThe successful candidate will be responsible for the daily operations of the survey team. The Survey Group Manager will plan, direct, and coordinate work of survey crews, office surveyors and CAD technicians. Assist with QA/QC reviews of work and certify completed projects. Resolve boundary surveys, and complete ALTA/NSPS surveys. Project coordination for internal clients and project management of external clients. Work with Senior Management in the areas of new technology, evaluating and purchases of new equipment. Mentoring members of the survey group, participating in selection of new staff for employment and taking disciplinary action when necessary. Skills, Knowledge & Expertise Must be a Licensed Professional Surveyor, currently licensed, or able to obtain licensure, in the State of Ohio. Licensure in surrounding states is a plus. BenefitsMSG prides itself on offering a very rich benefit package to our employees. Our medical, dental and vision plans are available to all full-time and part-time with benefits employees, with no penalty for enrolling dependents. Employees have the option to choose between a traditional PPO plan or a high deductible health plan with an HSA at a 25% contribution cost. Our dental and vision plans offer great coverage with a minimal monthly premium. A life insurance policy, short-term disability and long-term disability plans are provided at no cost to our employees. Additional popular benefits include, but are not limited to, a traditional 401(k) plan and a Roth 401(k) plan with a company match; employee referral bonuses; tuition reimbursement; paid time off; flex time; company vehicle usage; and employee, family and holiday events.

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together. Customer Success, Commercial Success, and Distinctive Expertise + Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships + Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals + Deliver on budget, owning revenue, profit/loss, and growth objectives + Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilization and billability of resources assigned to their account + Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals + Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value + Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity **Your Future at Kyndryl** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience:** - 5+ years experience running account P&L - 5+years of experience managing sales process end-to-end - Deep knowledge of business and technology trends and industry best practices - Experience in one or more of the following industries: Manufacturing; Automotive; Chemical, Oil and Gas; Energy - Proven experience with revenue growth, cost, profitability, trends, and risks - Open minded and empathetic approach in relationships with customers - May be required to travel up to 50% **Preferred Skills and Experience:** - Bachelor's degree or Master's degree - Sales experience in technical solutions **Compensation:** The compensation range for the position in the U.S. is $127,320 to $229,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $140,040 to $275,040 Colorado: $127,320 to $229,200 New York City: $152,880 to $275,040 Washington: $140,040 to $252,120 Washington DC: $140,040 to $252,120 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What you'll do: * Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service department * Drive profitability through increased sales, gross profit, P&L management, and labor cost control * Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices * Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy * Create and maintain strong working relationships with external vendors * Meet or exceed monthly budget projections * Maintain a safe and functional working environment What you'll need to have for the role: * Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred * Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment * Knowledge of RV's and RV systems is a plus * Strong written and verbal communication skills * Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) * Intermediate or better skills in MS Office (Word, Excel, Outlook) * Ability to read and analyze P&L reports * Valid driver's license * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices * Prolonged periods of standing, stooping, crawling, and bending * Exposure to heights and hazards related to working with electrical and welding equipment * Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Accountable for driving the digital experience strategy to support Kroger's Alternative Profit Businesses. Leads a team that creates and implements integrated, omni-channel experiences that deliver on business growth and sales objectives. Establish credibility throughout the organization as an effective, collaborative developer of solutions to business challenges. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * 6+ years of experience within Digital Experience, Ecommerce, or Marketing * Excellent oral/written communication skills * Strong project leadership, organizational and time management skills with impeccable attention to detail * Ability to work in a fast-paced, high growth, team-oriented environment * Ability to prioritize and execute multiple, simultaneous, complex priorities * Must possess excellent decision-making skills for problem identification and solution recommendation * Strong attention to detail Desired * Bachelor's Degree marketing, communications or related field * Identify ways to meet business objectives and drive desired behavior, considering past results, competitive landscape and additional insights and trends to formulate cohesive strategy * Partner with internal and external partners to drive optimal end to end experience for customers, while meeting business objectives * Enable the integration of Kroger Precision Marketing throughout the digital experience by establishing process and measurement opportunities for a successful business model * Work collaboratively with a cross-functional team to enable end to end digital customer journey with relevant customer experiences based on data, measurement, best practices, and process efficiencies * Proactively identify ways to solve for barriers and identify opportunities for automation * Partner with Digital Analytics, Test and Learn and 84.51 to ensure full experience analysis and customer behavior to reported on a regular basis * Seek out and identify consumer, market, industry and global trends for new ways of meeting customer needs and driving engagement * Work collaboratively with the broader organization to bring key initiatives to life digitally * Manage, mentor and develop team for future growth within the department and organization * Travel up to 25% of the time between office locations and vendor relations * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together. Customer Success, Commercial Success, and Distinctive Expertise * Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships * Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals * Deliver on budget, owning revenue, profit/loss, and growth objectives * Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilization and billability of resources assigned to their account * Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals * Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value * Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience: * 5+ years experience running account P&L * 5+years of experience managing sales process end-to-end * Deep knowledge of business and technology trends and industry best practices * Experience in one or more of the following industries: Manufacturing; Automotive; Chemical, Oil and Gas; Energy * Proven experience with revenue growth, cost, profitability, trends, and risks * Open minded and empathetic approach in relationships with customers * May be required to travel up to 50% Preferred Skills and Experience: * Bachelor's degree or Master's degree * Sales experience in technical solutions Compensation: The compensation range for the position in the U.S. is $127,320 to $229,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $140,040 to $275,040 Colorado: $127,320 to $229,200 New York City: $152,880 to $275,040 Washington: $140,040 to $252,120 Washington DC: $140,040 to $252,120 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. A leader in commercial insurance since 1989, National Interstate Insurance Company offers an array of insurance products tailored to commercial transportation, and adjacent industry, operators in every state. Our steadfast focus on developing creative programs designed to give our insureds a competitive edge, coupled with claims and loss control experts who understand the niches we serve, make National Interstate one of the most respected names in commercial transportation insurance today. (****************** National Interstate's accounting co-op, starting in fall 2025 at our Richfield, Ohio office, will become a crucial part of our finance team. The rotational program provides experience as described below. Loss Accounting Maintain loss and loss adjustment expense reserve calculations based on actuarial models and historical claim data and analyze such calculations to ensure our reserve position is accurately presented in the financials. Assist in the preparation of standard monthly reports and ad-hoc analyses of the loss ratio for senior management. Collaborate with claims adjusters, underwriters, actuaries and other finance personnel to identify and resolve discrepancies in financial records and claims data. Support the department by providing complete and accurate accounting information such as footnote schedules, regulatory reports and other key management reports. Reinsurance Accounting Perform technical accounting duties, such as the recording of premiums and claims transactions, related to month and quarter-end close activities. Reconcile reinsurance balances with the respective participants on various treaties and facultative reinsurance placements. Prepare reinsurance billings and payments for premiums, commissions and claims, working closely with our reinsurance brokers and reinsurers on various treaties and facultative reinsurance placements. Monitor and assist with resolving aged reinsurance receivables. Complete semi-annual financial statements for each of our alternative risk transfer rental captive products, which are shared with product management and insureds. Validate and analyze reinsurance system data, including recalculations of reinsurance applied to large claims. General and Statutory Accounting Prepare schedules to support the monthly consolidated financial statements. Assist with prepaid assets, fixed assets, other assets, and other liabilities, including recording applicable journal entries and account reconciliations. Learn the statutory reporting process and support the preparation of the quarterly and annual statutory financial statements and filings. Help facilitate the filing of sales and use tax, and excise tax returns. Financial Planning and Analysis Engage in the annual planning and quarterly forecasting processes, including preparing analysis and schedules, proofreading documents for accuracy, and collaborating with other departments to collect information and data. Conduct a monthly analysis of premium and expense data to support the reporting of financial statement fluctuations and the identification of key drivers of operating results to management. Assist in the preparation of additional analysis requested by management for use in modeling, presentations, meetings, and other monthly or quarterly reports. Assist with cash flow management by analyzing daily cash positions and forecasting future cash flows, ensuring sufficient operating liquidity. Job Requirements Currently enrolled in a Bachelor's degree (B.A.) from a four-year college or university pursuing a degree in Accounting. Anticipated graduation date ranging from Fall/Winter 2026 to Spring 2029. Company: NIIC National Interstate Insurance Company Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

The Opportunity: Are you a Sophomore, Junior, or Senior Criminal Justice student looking for a unique and exciting Co-Op experience working alongside our Global Security Executive Protection Team? P&G NA Global Security Executive Protection is offering a 112-hour Co-Op designed to provide students with firsthand exposure to our Global Security Executive Protection Team. Take advantage of this one-of-a-kind opportunity to learn from professionals in Corporate Security and backgrounds in law enforcement! Meaningful work from Day One: + Gain real-world experience in Corporate Executive Protection and Threat Assessment analysis + Learn about the administrative and leadership aspects of Corporate Executive Protection + Work on a Standardized Protective Intelligence Program integrating real-time intelligence into the elements of Executive Protection + Co-Ops will be mentored and evaluated by members of the Corporate Executive Protection Team with Local and Federal Law Enforcement experience What we offer: + Gain exclusive access to a Corporate Security environment + Build hands-on experience through job-shadowing and special projects + Learn how to navigate intelligence gathering and executive protection in the private sector + Work under the mentorship of experienced local and federal law enforcement personnel Job Qualifications + Must be a Sophomore, Junior, or Senior in the Criminal Justice Program at the University of Cincinnati with an overall GPA of 3.5 or higher + Must have familiarity with Open Source Intelligence gathering + Must be able to complete during the selected semester + Must be willing to work during special events Starting Pay Range: $29-$50 /hr Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Part time Job Number R000140147 Job Segmentation Internships Starting Pay / Salary Range $29.00 - $50.00 / hour

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Job Description Profile Summary: The Associate Sales Director will successfully develop sales opportunities and new intermediary relationships in a defined geographic area supporting the wholesaling efforts of multiple Sales Directors for corporate retirement and tax- exempt opportunities from start up plans to $50mm in assets (excluding government and K-12 marketplace) for Voya's Emerging Markets division. Profile Description: * Support, establish, and assist in maintaining and developing key relationships for aligned Sales Directors for the development of the regional territory * Build new relationships with key advisors, brokers, consultants and third-party administrators to develop and cultivate new business opportunities * Develop and execute annual marketing plans with innovative and creative ideas to increase sales and distribution * Identify and understand needs of key decision makers and direct efforts to provide product enhancements and service * Deliver presentations to key stakeholders including: financial professionals and industry leaders * Leverage technology to implement marketing plans and increase Brand awareness across the assigned regional territory * Partners with other VOYA representatives to enhance awareness of full suite of VOYA capabilities. Knowledge & Experience: * Bachelor's degree or equivalent experience * 3-5 years of internal or external sales experience with the Retirement Plan/Investment industry, proven track record of sales and territory development success * FINRA Series 6 and 63 * State Life and Health * Excellent communication skills, both written and verbal * Proven ability to lead * Ability to travel 75% of the time supporting a multi-state territory #LI-NV1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $67,040 - $83,800 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer * Health, dental, vision and life insurance plans * 401(k) Savings plan - with generous company matching contributions (up to 6%) * Voya Retirement Plan - employer paid cash balance retirement plan (4%) * Tuition reimbursement up to $5,250/year * Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. * Paid volunteer time - 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: * Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. * Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. * Team Mentality: Partnering effectively to drive our culture and execute on our common goals. * Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. * Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What you'll do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What you'll need to have for the role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment * Partner with Product Management to shape the product roadmap with market and customer insights. * Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. * Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth * Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. * Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. * Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support * Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. * Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. * Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback * Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. * Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership * Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. * Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development * Define and execute talent acquisition and development strategy to build a high-performing team. * Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. * Build a culture of performance, customer focus, and cross-functional collaboration. Requirements * Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. * Proven success in product launches, adoption/retention programs, and customer success strategy. * Strong background in sales enablement and close alignment with revenue teams. * Experience with market/competitive intelligence and lifecycle marketing. * Demonstrated ability to lead cross-functional teams in a matrixed organization. * Track record of talent leadership: hiring, developing, and retaining high-performing teams. * Analytical mindset with expertise in KPO/OKR planning and operational rigor. * Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment Partner with Product Management to shape the product roadmap with market and customer insights. Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development Define and execute talent acquisition and development strategy to build a high-performing team. Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. Build a culture of performance, customer focus, and cross-functional collaboration. Requirements Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. Proven success in product launches, adoption/retention programs, and customer success strategy. Strong background in sales enablement and close alignment with revenue teams. Experience with market/competitive intelligence and lifecycle marketing. Demonstrated ability to lead cross-functional teams in a matrixed organization. Track record of talent leadership: hiring, developing, and retaining high-performing teams. Analytical mindset with expertise in KPO/OKR planning and operational rigor. Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy + Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. + Transform traditional support channels into engines for upsell, cross-sell, and product expansion. + Own key outcomes in customer satisfaction, revenue, and training engagement. + Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence + Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. + Partner with Data Science to refine predictive "Next Best Opportunity" (NBO) models across products, geographies, and customer segments. + Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. + Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption + Empower frontline teams to drive adoption through every interaction - embedding a "Every Call Counts" mindset. + Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. + Lead engagement initiatives to accelerate product and drafting solution usage through: + Real-time support plays and talk tracks. + Pilot programs for guided product trials. + Scalable enablement content and playbooks. + Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation + Drive AI partnerships and automation pilots that accelerate growth and adoption. + Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. + Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. + Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives + Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. + Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. + Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. + Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. + Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements + Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. + Have a great background in AI-driven analytics, automation, and data-informed decision-making. + Have demonstrated ability to translate AI insights into measurable business outcomes. + Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. + Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. + Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. + Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment + Partner with Product Management to shape the product roadmap with market and customer insights. + Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. + Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth + Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. + Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. + Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support + Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. + Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. + Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback + Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. + Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership + Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. + Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development + Define and execute talent acquisition and development strategy to build a high-performing team. + Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. + Build a culture of performance, customer focus, and cross-functional collaboration. Requirements + Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. + Proven success in product launches, adoption/retention programs, and customer success strategy. + Strong background in sales enablement and close alignment with revenue teams. + Experience with market/competitive intelligence and lifecycle marketing. + Demonstrated ability to lead cross-functional teams in a matrixed organization. + Track record of talent leadership: hiring, developing, and retaining high-performing teams. + Analytical mindset with expertise in KPO/OKR planning and operational rigor. + Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.