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Head teller vs teller supervisor

The differences between head tellers and teller supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $39,971 average annual salary of a teller supervisor.

The top three skills for a head teller include customer service, HR and process improvement. The most important skills for a teller supervisor are security procedures, quality customer service, and ATM.

Head teller vs teller supervisor overview

Head TellerTeller Supervisor
Yearly salary$46,820$39,971
Hourly rate$22.51$19.22
Growth rate-12%-12%
Number of jobs17,1649,742
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 42%
Average age3939
Years of experience--

What does a head teller do?

A head teller is an individual who supervises a team of bank tellers that process a variety of financial transactions, such as check cashing and loan payments. Head tellers manage bank tellers so that enough cash is available in their cash drawers. They provide access to the bank's vault and audit it regularly with a second employee's help. They also train new tellers in bank practice and procedure so that these tellers can handle customers' queries and concerns professionally.

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

Head teller vs teller supervisor salary

Head tellers and teller supervisors have different pay scales, as shown below.

Head TellerTeller Supervisor
Average salary$46,820$39,971
Salary rangeBetween $23,000 And $93,000Between $23,000 And $67,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between head teller and teller supervisor education

There are a few differences between a head teller and a teller supervisor in terms of educational background:

Head TellerTeller Supervisor
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college--

Head teller vs teller supervisor demographics

Here are the differences between head tellers' and teller supervisors' demographics:

Head TellerTeller Supervisor
Average age3939
Gender ratioMale, 16.9% Female, 83.1%Male, 18.9% Female, 81.1%
Race ratioBlack or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between head teller and teller supervisor duties and responsibilities

Head teller example responsibilities.

  • Conduct area quarterly and monthly audits of cash drawers, dual vaults, currency dispensers, ATM and all branch logs.
  • Pack and process currency for financial institutions and ATM requisitions.
  • Identify suitable opportunities to cross-sell products or services offer to customers.
  • Provide customers with superior service while performing transactions and maximizing cross-sell opportunities.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Identify customer needs and opportunities for upselling and convert service opportunities into sales and met/exceed sales goals.

Teller supervisor example responsibilities.

  • Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
  • Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Head teller vs teller supervisor skills

Common head teller skills
  • Customer Service, 9%
  • HR, 8%
  • Process Improvement, 7%
  • Conflict Resolution, 7%
  • Operational Standards, 6%
  • Professional Development, 5%
Common teller supervisor skills
  • Security Procedures, 13%
  • Quality Customer Service, 10%
  • ATM, 6%
  • Bank Policies, 6%
  • Cash Handling, 4%
  • Customer Transactions, 4%

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