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Head trainer skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical head trainer skills. We ranked the top skills for head trainers based on the percentage of resumes they appeared on. For example, 24.8% of head trainer resumes contained customer service as a skill. Continue reading to find out what skills a head trainer needs to be successful in the workplace.

15 head trainer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how head trainers use customer service:
  • Trained new employees on customer service skills, company expectation and general daily operations and provided quality customer service skills to customers
  • Managed employees in their specified day-to-day roles* Offered excellent customer service* Created emotional connections with guests and employees

2. Training Programs

Here's how head trainers use training programs:
  • Provided leadership of the education and training programs vital to supporting Navy Medicine s operational mission.
  • Developed and delivered training programs on a variety of personnel and administrative subjects.

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how head trainers use safety procedures:
  • Trained new employees on guest service expectations, safety procedures, proper food handling, POS system and restaurant protocol.
  • Follow direction-control and safety procedures in carrying out daily phlebotomy functions.

4. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how head trainers use hr:
  • Partnered with HR to implement company initiatives and provide employee relation and mediation services.
  • Assisted in the completion of HR and payroll activities.

5. Training Classes

A training class is a series of classes/lessons designed to impart skills and knowledge for a specific job or activity or to develop skills and knowledge or fitness to specific useful skills in oneself or others. There are a variety of benefits for the trainee, including improved self-esteem, motivation, and confidence, acquiring a new skill or qualification, updating skills, and keeping in touch with new developments in the field.

Here's how head trainers use training classes:
  • Supervised training classes to measure & critique interactions between trainers and new team members to confirm proper training techniques.
  • Designed, produced and presented a very popular in-house series of advanced medical billing software training classes.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how head trainers use cpr:
  • Developed and coordinated activities to increase awareness of the community's need for CPR training.
  • Certified in CPR, EMT, & AED.

7. Training Sessions

Here's how head trainers use training sessions:
  • Managed 4 trainers* Coached CrossFit and specialty classes* Programmed and coached personal training sessions
  • Supervised daily operations and hourly training sessions and managed one assistant coach.

8. New Servers

Here's how head trainers use new servers:
  • Train new servers, and bartenders on the expectations, as well as the regulations of working for Blue Moose.
  • Trained all new servers, introduced them to the company, and consistently used for future reference on the job

9. Strength Training

Strength training, also called resistance training involves the performance of physical exercise or a training technique aimed at improving muscle strength and endurance using a person's body weight or free weights/weight machine/resistance bands.

Here's how head trainers use strength training:
  • Assisted and directed athletes through progressive speed and agility workouts, as well as strength training.
  • Instruct 26 clients per day in safe and appropriate aerobic/cardiovascular and weight/strength training regimens.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how head trainers use pos:
  • Collected and checked all server and bartender cash checkouts as Head Waiter to match cash drop to POS calculations.
  • Hold training seminars Supervisor, Saltwater Specialist, Costumer Service for aloha POS, handbook, venue guide lines, menus,

11. Training Materials

Here's how head trainers use training materials:
  • Developed creative training materials that facilitated learning, and skill knowledge through menu exams and descriptive entr e book.
  • Develop training materials for Tampa, manage all new hires in the market and keep track of their progress.

12. Fine Dining

Here's how head trainers use fine dining:
  • Recruited, supervised and scheduled staff up to 40 employees for this fine dining restaurant
  • Prepared new hires for fine dining banquet service and managed private caterings

13. Training Clients

Here's how head trainers use training clients:
  • Prepared, supervised and instructed personal training clients correct exercise technique, motivation and stress abatement.
  • Specialized by motivating personal training clients.

14. Group Training

Group training is a training arrangement where a company employs or train apprentices or trainees under apprenticeship or traineeship contract and assign them with host employers. They are trained as a group on the company's daily work with the regular employees' supervision or assigned trainer. Group training can take you to your specific goals but still attending to individual needs or skills. In group training, participants have higher motivation, form a better camaraderie, and practice with a group often challenges everybody to perform better.

Here's how head trainers use group training:
  • Organized health seminars, fitness fairs, group training to boost personal training income.
  • Served as the Group Training Coordinator.

15. Training Schedules

Here's how head trainers use training schedules:
  • Developed training schedules for new hires, developed daily lists for opening/closing responsibilities for all servers/server assistants, conduct first interviews.
  • Cooperated with upper-management to develop training schedules and procedures.
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List of head trainer skills to add to your resume

Head trainer skills

The most important skills for a head trainer resume and required skills for a head trainer to have include:

  • Customer Service
  • Training Programs
  • Safety Procedures
  • HR
  • Training Classes
  • CPR
  • Training Sessions
  • New Servers
  • Strength Training
  • POS
  • Training Materials
  • Fine Dining
  • Training Clients
  • Group Training
  • Training Schedules
  • Weight Loss
  • Guest Satisfaction
  • Bartending
  • Front Desk
  • PowerPoint
  • Product Knowledge
  • Computer System
  • Training Packages
  • Group Fitness Classes
  • Professional Development
  • Client Retention
  • Fitness Programs
  • Leadership
  • Food Orders
  • Training Manuals
  • Customer Complaints
  • Customer Relations
  • Fitness Assessments
  • FOH
  • Gym Equipment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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