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Become A Health Advisor

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Working As A Health Advisor

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $80,000

    Average Salary

What Does A Health Advisor Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

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How To Become A Health Advisor

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Health Advisor Career Paths

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Do you work as a Health Advisor?

Average Yearly Salary
$80,000
View Detailed Salary Report
$37,000
Min 10%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$171,000
Max 90%
Best Paying Company
Exxon Mobil
Highest Paying City
Fort Collins, CO
Highest Paying State
North Dakota
Avg Experience Level
1.8 years
How much does a Health Advisor make at top companies?
The national average salary for a Health Advisor in the United States is $80,443 per year or $39 per hour. Those in the bottom 10 percent make under $37,000 a year, and the top 10 percent make over $172,000.

Real Health Advisor Salaries

Job Title Company Location Start Date Salary
Senior Health Information Systems Advisor JSI Research and Training Institute, Inc. Chapel Hill, NC Sep 05, 2014 $167,000
SR. Maternal Health Advisor The Johns Hopkins University Washington, DC Jan 25, 2016 $143,416
Advisor, Newborn Health Save The Children Federation, Inc. Washington, DC Oct 01, 2012 $101,462 -
$107,161
SR. Maternal Health Advisor Johns Hopkins University-Homewood Campus Baltimore, MD Sep 01, 2011 $100,000
Mental Health and Psychosocial Advisor International Medical Corps Washington, DC Apr 21, 2014 $97,594
Advisor, Newborn Health Save The Children Federation, Inc. Washington, DC Oct 01, 2015 $97,136 -
$115,961
Newborn Health Advisor Save The Children Federation, Inc. Washington, DC Dec 09, 2016 $97,136 -
$106,914
Senior Maternal Neonatal Child Health Advisor Population Reference Bureau Washington, DC Jul 20, 2011 $91,187 -
$95,700
Senior Maternal Neonatal Child Health Advisor Population Reference Bureau Washington, DC Aug 22, 2011 $91,187 -
$95,700
Technology, Quality, and Health Coordination Advisor Canal Family and Industrial Medicine Houston, TX Feb 12, 2016 $90,709
Nutrition Policy, Advocacy &Health Systems Advisor Helen Keller International New York, NY Sep 20, 2012 $90,000
Global Mental Health & Psychosocial Advisor International Medical Corps Washington, DC May 01, 2011 $85,000
Gobal Mental Health & Psychosocial Advisor International Medical Corps Washington, DC May 01, 2011 $85,000
Newborn Health Advisor Save The Children Federation, Inc. Washington, DC Sep 12, 2013 $84,490 -
$87,000
Advisor, Emergency Health Save The Children Federation, Inc. Washington, DC Sep 01, 2011 $83,907 -
$95,000
Health Advisor-Oncology Doctor Life Extension Foundation Buyers Club, Inc. Fort Lauderdale, FL Jan 12, 2015 $83,000
Maternal and Newborn Health Advisor Save The Children Federation, Inc. Washington, DC Dec 15, 2009 $75,691 -
$100,000
Health Advisor-Oncology Doctor Life Extension Foundation Buyers Club, Inc. Fort Lauderdale, FL Oct 30, 2015 $75,000
Technical Mental Health Advisor Synaptic Healthcare, LLC Jul 01, 2013 $67,076

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How Would You Rate The Salary Of a Health Advisor?

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Top Skills for A Health Advisor

  1. Quality Care Provider
  2. Consumer-Driven Health Care
  3. Health Insurance Plans
You can check out examples of real life uses of top skills on resumes here:
  • Assist member with choosing a quality care provider.
  • Helped educate members about the fundamentals and benefits of consumer-driven health care topics.
  • Contracted to sell various health insurance plans under the Affordable Care Act in the states of Michigan and Illinois.
  • Provide members with benefit and eligibility information.
  • Maintained accurate documentation of phone calls.

Health Advisor Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,803 Health Advisor resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Health Advisor Resume

View Resume Examples

Health Advisor Demographics

Gender

Female

58.1%

Male

30.2%

Unknown

11.7%
Ethnicity

White

62.3%

Hispanic or Latino

16.5%

Black or African American

11.1%

Asian

6.4%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

54.6%

French

12.6%

German

5.0%

Italian

3.4%

Portuguese

3.4%

Dakota

3.4%

Mandarin

2.5%

Russian

2.5%

Chinese

2.5%

Carrier

1.7%

Estonian

0.8%

Vietnamese

0.8%

Hmong

0.8%

Wolof

0.8%

Yoruba

0.8%

Dari

0.8%

Hausa

0.8%

Filipino

0.8%

Urdu

0.8%

Tagalog

0.8%
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Health Advisor Education

Schools

University of Phoenix

17.9%

University of North Carolina at Greensboro

12.1%

Guilford Technical Community College

7.0%

University of Cincinnati

7.0%

Butte College

5.8%

Northeast Wisconsin Technical College

4.5%

Kaplan University

4.5%

Capella University

4.5%

San Antonio College

4.2%

University of Toledo

3.6%

University of Minnesota - Duluth

3.3%

Minnesota State University - Mankato

3.0%

The Academy

3.0%

Florida International University

3.0%

Xavier University

2.7%

George Washington University

2.7%

University of Nevada - Las Vegas

2.7%

Middle Tennessee State University

2.7%

University of Texas at San Antonio

2.7%

University of Utah

2.7%
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Majors

Business

22.4%

Nursing

8.6%

Psychology

8.0%

Health Care Administration

7.2%

Public Health

6.0%

Criminal Justice

4.9%

Kinesiology

4.8%

Communication

4.8%

Social Work

3.4%

Management

3.3%

Health Education

3.1%

Medical Assisting Services

3.1%

Education

2.9%

Liberal Arts

2.8%

Accounting

2.8%

Marketing

2.7%

Insurance

2.5%

Biology

2.4%

Computer Science

2.2%

General Studies

2.1%
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Degrees

Bachelors

34.2%

Other

23.0%

Masters

19.3%

Associate

11.6%

Certificate

5.1%

Doctorate

3.4%

Diploma

2.0%

License

1.4%
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