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Health advisor entry level jobs

- 33 jobs
  • Customer Advisor

    Carmax 4.4company rating

    Columbus, OH

    7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes. Principle Duties and Responsibilities: ♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦ Assist Service/Customer Operators with incoming service calls when needed. ♦ Accurately interview and document customer concerns. ♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day). ♦ Create repair orders, and route work to technicians or mechanical associates. ♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims. ♦ Consult with customers regarding needed repairs. ♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. . ♦ Close and invoice repair orders. ♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding. ♦ Collects service payments and manages cash including receiving and counting money. ♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner. Job Specifications: Work requires ability to: ♦ Demonstrate exceptional interpersonal, communication, and customer service skills. ♦ Demonstrate exceptional telephone etiquette and active listening skills. ♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy, fast-paced working environment. ♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. ♦ Stay current in CarMax provided training in all areas of the Service process. Working Conditions: ♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. ♦ Requires walking or standing for extended periods of time. ♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. ♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $31k-35k yearly est. Auto-Apply 60d+ ago
  • Parts and Service Technical Advisor- Columbus, OH

    FCA Us LLC 4.2company rating

    Columbus, OH

    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer
    $67k-103k yearly est. 1d ago
  • Parts and Service Technical Advisor- Columbus, OH

    Stellantis

    Columbus, OH

    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer
    $47k-82k yearly est. 1d ago
  • Service Advisor

    Hbl Automotive Inc.

    Columbus, OH

    Monitors clients in order to ensure quality experience. Provides daily customer service.
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Lab Expeditor, Customer Service

    Zenni Optical 4.1company rating

    Obetz, OH

    Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenzâ„¢ with Zenni ID Guardâ„¢ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press. Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses. About the Role This role is a critical part of Zenni's award-winning Customer Service team. The Lab Expeditor supports vital initiatives for a seamless customer engagement experience and champions the interests of Zenni customers by ensuring high-quality and consistent service. This person also serves as a liaison between the Customer Service department and the onsite Inspections team in Obetz, Ohio. Shift Options: This position offers three shift schedules: Monday-Friday, 8:00 AM - 5:00 PM Tuesday-Saturday, 8:00 AM - 5:00 PM Wednesday-Sunday, 8:00 AM - 5:00 PM Please indicate your preferred shift and availability in your application. Responsibilities: Resolve customer issues identified by the lab. The resolution includes but is not limited to self-resolution through research and/or direct customer contact. Identify process improvements relating to inspections. Queue management of return to sender orders and inspections order Collaborate with the shipping team on issues affecting customers and review orders with shipping issues where outreach and/or refund is needed. Serve as the point of contact on the Customer Service team to address internal questions between our global CS team. Collaborate with the inspections team on best practices for shipping and expediting orders. Resolve escalations and maintain ongoing operational processes. Proactively reach out via email and voice to customers for those who faced a negative experience during a service interaction. Basic Qualifications: Proficient in Google Suite and comfortable working with different technologies. Ability to work on a weekend shift. Strong aptitude for engaging with customers and providing service. Excellent communication and interpersonal skills. Strong problem-solving skills and ability to think creatively. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and organizational skills. Ability to work independently and in a team environment. Ability to build and maintain customer relationships (internal and external) Preferred Qualifications: Willingness to work rotational and weekend shifts as needed U.S. Perks & Benefits: Annual Bonus Program Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents) Basic Life and AD&D with option for additional voluntary coverage Short and long term disability coverage 401k with up to 4% match EAP and Spring Health that gives you and dependents access to free therapy and coaching Free access for you and your family to our digital wellness platform - Wellness Coach Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents Family forming & fertility support and services through Maven Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation like perks and benefits, the estimated range for this role is $17-19 /hr. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $17-19 hourly Auto-Apply 22d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 1d ago
  • Sales and Service Advisor - Westerville - Northgate Way

    Sun Auto Tire and Service

    Westerville, OH

    Boyd's Tire & Service has been providing drivers in Central Ohio with the best automotive products and services since 1996. We strive to provide you with high-quality tires and reliable car repairs at our several locations in Columbus, Blacklick, Hilliard, Lewis Center, Marysville, and Central Ohio. Our staff is ready to go above and beyond to help you meet your needs, to get you back on the road, satisfied. The Sales and Service Advisor is responsible for selling and promoting all products and services offered by Boyd's Tire and Service by following the company's store standards and expectations. COMPENSATION: $45,000-$75,000/yr - to include hourly plus commission Sales and Service Advisor Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customers with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers. Other duties as assigned. Qualifications: Prior experience as a Service Advisor is helpful, but not required. Professional appearance and proven ability to work in a process driven environment. Have a valid Drivers License and pass an MVR screening. Must pass a criminal background check Ability to work a minimum of five days, including Saturday's. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $45k-75k yearly Auto-Apply 11d ago
  • Service Advisor - Nissan

    PHP Distribution 4.4company rating

    Columbus, OH

    BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Germain Automotive Partnership is proud to offer the following benefits for our employees: Medical Insurance Dental Insurance Vision Insurance WEEKLY PAY Parental Leave Employee Assistance Program 401K Life Insurance Short and Long-term Disability Insurance Paid time off Employee Discounts State of the art technology
    $29k-36k yearly est. 1d ago
  • Service Advisor

    Blue Compass RV

    Delaware, OH

    Start Your Adventure with Blue Compass RV - Now Hiring a Rockstar Service Advisor! Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about freedom, exploration, and adventure? At Blue Compass RV, we don't just sell RVs we help families create unforgettable memories. And now, we're looking for a Service Advisor who's ready to take customer service to the next level. Why You'll Love It Here: At Blue Compass RV, we believe in growing people, not just careers. Whether you're experienced or eager to break into the RV world, we offer a fun, fast-paced environment where no two days are ever the same. We invest in YOU with top-notch training, strong leadership, and endless opportunity for advancement. COMPENSATION: $50k-$60k WHY BLUE COMPASS RV: * Training and Development Programs * Structured Career Path * Medical, dental, vision, disability, FSAs, and life insurance * Paid Time Off and paid holidays * 401K * Pet Insurance * 5-day work week * Gas Discount * Employee Assistance Program * Referral Program * Legal Coverage * Identity Theft Protection * And so much more…. THE ROLE: * Be the go-to guide for our service customers, delivering exceptional support with a smile * Communicate with confidence - explaining repairs, services, and timelines in a clear, friendly way * Coordinate with our talented technicians to keep RVs rolling and customers happy * Juggle multiple tasks while keeping your cool (and maybe a cup of coffee) * Keep service records accurate and up to date - because details matter! * Be part of a team that's more like a family. We've got your back every step of the way. WHAT WE ARE LOOKING FOR: * People who love helping people - simple as that! * A background in customer service, automotive, or RV is awesome, but not required * Strong communication skills and a positive, can-do attitude * Someone who thrives in a fast-moving, dynamic environment * Computer skills and the ability to stay organized like a pro TRAINING AND CAREER GROWTH: At Blue Compass RV, we offer training like no other in the industry. Whether you're just starting out or have years of experience, we're committed to helping you level up your skills and grow your career. We don't just train you-we invest in your future. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. Join the Blue Compass RV family and help us keep America's adventures rolling. Apply now and start your journey today! Blue Compass RV - Where your career hits the open road.
    $50k-60k yearly 23h ago
  • Automotive Service Advisor

    Byers Imports

    Columbus, OH

    At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $36k-53k yearly est. Auto-Apply 5d ago
  • Automotive Service Advisor

    Byers Volvo

    Columbus, OH

    At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $36k-53k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    Are you an experienced Service Advisor who's frustrated or bored with your current workplace? Are you looking to join the team of a growing, busy service department? Do you want to enjoy a productive, safe, and professional environment where you can grow your career and feel good about where you work? We're looking for an Service Advisor to join our team. If this sounds like you, then come and see what we have to offer! Who We Are At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Greet customers and verify their reason for visiting dealership Communicate directly with service technicians and Shop Foreman about repairs needed Speak with aftermarket service contract companies to obtain repair approvals Communicate with other departments of dealership Keep customers informed about status of repairs. Qualifications ADP/CDK Experience Preferred Previous dealership experience Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Assistant Service Advisor/Porter

    Buckeye Honda

    Lancaster, OH

    At Buckeye Honda, we strive to make every customer a customer for life. Our Ohio dealerships have been proudly serving the Lancaster & Columbus areas for many years. Are you looking for a job that combines competitive pay with good culture? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you. What We Offer Comprehensive benefit package consisting of medical, dental, vision, disability, life insurance, critical illness options 401K Plan with company match Paid time off and vacation Family owned and operated Discounts on products and services Responsibilities The main responsibilities of this role will be picking up customer vehicles from different locations around Lancaster for service. Once services, vehicles would be returned to same locations. Drives vehicles to and from service lane, service stalls, and parking lot as needed. Makes key tags for vehicles. Performs other duties as assigned. Qualifications Clear and Valid Driver's License Ability to follow instructions Positive attitude and ability to interact with customers Willing to submit to a pre-employment drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor

    Peterson Toyota of Sarasota 4.2company rating

    Columbus, OH

    Germain Toyota of Columbus Automotive Service Advisor Columbus, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $39k-50k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Eby 3.7company rating

    West Jefferson, OH

    M. H. EBY, Inc., a leading manufacturer of aluminum trailers and truck bodies, is looking for a Service Advisor to join our team. The ideal candidate should be able to interact with a wide range of clientele in a friendly, customer-oriented manner. At M.H. EBY, Inc., we foster a culture that rewards initiative, hard work, and teamwork. Join our dynamic team and grow your career with us. Monday - Friday: 7:30am - 4:00pm Benefits • Paid Time Off after 90 days • Paid Holidays • 401k and Profit Sharing • Medical and Dental Insurance • Life Insurance • Short Term Disability Insurance Essential Duties and Responsibilities: Schedule future appointments Quote needed and recommended repairs. Estimate costs of repairs, as required. Advises the expected time the unit will be in the shop and immediately informs the customer of any delays incurred. Provides status updates and additional repair estimates as required. Create new Sales Orders and Jobs to reflect the customer service requests. Obtain authorization for any work beyond the original scope given to the customer, prior to beginning work. Provide verbal instruction to technicians. Process all sales orders and jobs, updating text, entering materials, confirming job hours, issue materials, create job summery reports, invoice after review. Contact customers upon job completion, including all required paperwork and invoicing. Maintain satisfactory customer relations through expeditious, courteous, and fair handling of all service customer complaints. Setup and communicate to purchasing parts requests for service and prep jobs. Handles customer complaints with integrity and poise Support all daily service department activities as needed. Requirements: Effective communication with all levels of customer as well as intercompany personnel. Able to react to an everchanging environment and maintain a professional attitude. Able to effectively use required computer operating systems. Strong organizational skills. On-the-job experience is not required, but good attitude, good work ethic, and a team mentality is a must. M.H. EBY, Inc. is a third-generation family-owned company established in 1938. Headquartered in Lancaster County, Pennsylvania, with additional locations spanning from Ohio to Montana, Eby specializes in designing and building aluminum transportation equipment, including Livestock, Grain, and Equipment trailers, as well as a full line of truck bodies. Our commitment to comprehensive service and parts ensures we support our customers at every stage. All applicants will be considered. Potential hires must pass a physical and drug screen before starting employment. Apply by emailing resume or filling out an application at our facility. Starting wage based upon experience.
    $28k-37k yearly est. 60d+ ago
  • Experienced Automotive Service Advisor

    Germain Honda of Dublin

    Dublin, OH

    Job Description Germain Honda of Dublin Experienced Automotive Service Advisor Dublin, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Answer service calls, set and confirm appointments Write repair orders Act as a liaison between the technician and customer Assist your client through the service process. Collaborate with various team members for loaner availability, proper warranty processing and disclosure Qualifications: At least 2 years of experience Strong record of positive customer satisfaction results Organized and friendly personality Fantastic communication skills with your customers Professional personal appearance Team oriented and self-motivated Able to work with little supervision Clean driving record Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP
    $36k-53k yearly est. 24d ago
  • Chrysler Service Advisor

    Don Wood, Inc.

    Rockbridge, OH

    Job Description Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, is seeking an individual to assist in writing repair orders, providing excellent customer service, and ensuring customer retention. Service Advisors will: - Greet customers and assist them with any inquiries they may have -Perform vehicle walk around inspections and document customer concerns to enable the Technician to properly diagnose and service the vehicle -Consult with customer on applicable service specials -Prioritize required services and be prepared to provide options upon request -Document declines for services and ask for follow-up on future service considerations -Keep customer informed on completion times, service expenses, and possible changes -Remain involved with the delivery of the vehicle to customer upon completion to assure all customer concerns can be addressed -Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled -Spend quality time building relationship with the customer. -Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle. In order to be successful in the position, Applicants must: -Possess a positive attitude with outgoing personality -Must have understanding of Ford vehicles and of automotive service repair -Must be willing to undergo a background check and pre-employment drug screen -Must have a valid driver's license -Previous Service Writer experience is preferred but not required What you can expect from Don Wood Chrysler: -Medical, Dental, Vision, Life, Accidental insurance -Employer matched 401K -Merit pay increases -Holiday and Paid time off
    $36k-66k yearly est. 23d ago
  • Auto Repair Service Advisor Maysville, KY

    Maysville Auto Repair

    Chillicothe, OH

    Job DescriptionJoin Our Team as a Service Advisor at Maysville Auto Repair! Are you a customer service superstar with experience in the automotive industry? Maysville Auto Repair is looking for a talented Service Advisor to join our team in Maysville, KY. As a Service Advisor, you will be the face of our company, working directly with customers to understand their vehicle needs and provide them with exceptional service and support. If you are passionate about cars and enjoy helping people, this is the perfect opportunity for you! Key Responsibilities: Interact with customers to determine their vehicle service needs Provide accurate estimates for repairs and maintenance services Schedule service appointments and ensure timely completion of all work Communicate effectively with technicians to ensure customer needs are met Upsell additional services and products to enhance customer experience As a Service Advisor at Maysville Auto Repair, you will have the opportunity to work in a fast-paced environment with a passionate team of automotive professionals. We value teamwork, integrity, and customer satisfaction, and we are looking for someone who shares our commitment to excellence. If you have a strong work ethic and a desire to provide top-notch service to every customer, we want to hear from you! About Us: Maysville Auto Repair is a locally owned and operated automotive repair shop in Maysville, KY. We have been serving the community for over 25 years, providing high-quality auto repair and maintenance services at affordable prices. Our team of experienced technicians is dedicated to keeping our customers safe on the road and ensuring their vehicles perform at their best. At Maysville Auto Repair, we treat every customer like family and go above and beyond to exceed their expectations. Come join our team and be a part of our commitment to exceptional service and customer satisfaction! #hc211836
    $39k-56k yearly est. 12d ago
  • Automotive Service Advisor -Chrysler/Dodge/Jeep/Ram

    John Hinderer Chrysler Dodge Jeep Ram

    Heath, OH

    Express Lane Service Advisor -CDJR Our Story We know what drives us: the joy of providing people exciting experiences. That desire has been there since the start of our journey. Today and into the future, you can depend on Hinderer Motor Company to race to meet people wherever their dreams may take them. Because we love what moves you.. Hinderer Core Brand Values Client Care Inegrity Continuous Improvement Passion Overview The Express Lane Advisor is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Duties & Responsibilities Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. Maintains high customer satisfaction standards & handles customer complaints Prepares a repair order showing time, cost and labor estimates for service. Explains the work performed and the repair order charges to the customer. Schedules service appointments. Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work. Maintains a professional appearance. Keeps work area clean and other tasks as assigned Job Requirements Must be able to satisfactorily complete a background check inclusive of drug screening Must have a valid driver's license and be eligible for coverage under Must be able to satisfy I-9 requirements
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Service Advisor - Truck Care

    Love's Travel Stops & Country Stores 4.2company rating

    Etna, OH

    **Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_ **Welcome to Love's!** Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. **FUNCTIONS:** + Maintain a safe and clean facility. + Greet customers, address vehicle service needs, and document issues. + Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. + Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. **EXPERIENCE:** + Experience: 6 months in customer service or sales preferred. + Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. **SKILLS AND DEMANDS:** + Excellent communication and interpersonal skills with a customer satisfaction focus. + Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. + Strong organizational and multitasking abilities with attention to detail. + Effective teamwork skills. + Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. **Our Culture** Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. **Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.** Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: + Gemini Motor Transport, one of the industry's safest trucking fleets. + Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. + Musket, a rapidly growing, Houston-based commodities supplier and trader. + Trillium, a Houston-based alternative fuels expert. + TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability
    $33k-37k yearly est. 25d ago

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