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  • Service Experience Advisor

    Opportunities To

    Columbus, OH

    We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service. MAJOR RESPONSIBILITIES: Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar Listen actively to customer concerns and guide them through appropriate service solutions and offerings Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner Clearly communicate estimated pricing, timelines, and expectations at time of check-in Assist in basic troubleshooting and accurately route work orders to the appropriate service queues Process service and point of sale transactions accurately and completely Maintain minimum attachment rates and productivity standards Stay informed of current promotions and attachment opportunities Provide timely, professional updates to customers regarding service status Obtain required certifications as directed by management Keep a clean, organized, and customer-ready workspace EDUCATION & EXPERIENCE: High School diploma or equivalent No prior technical experience required Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $36k-66k yearly est. 60d+ ago
  • Service Advisor

    Camping World 4.3company rating

    Rossford, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with **uncapped commissions.** Successful team members can **earn $75,000 or more** annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. **What You'll Do:** + Determine specialized product needs and services by working directly with customers + Suggest add-on sales to increase average transactions + Provide price estimates for designated installations prior to scheduling appointments + Keep customers apprised of work progress **What You'll Need to Have for the Role:** + A minimum of one year of service experience is preferred + Previous RV product or camping lifestyle + Ability to work daily on a computer and perform internet searches as needed + Excellent organization and follow up skills are required + The ability to follow department procedures and policies + Valid driver's license preferred + May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices + Prolonged periods of standing, stooping, crawling, and bending **General Compensation Disclosure** The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly 60d+ ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 1d ago
  • (USA) Tire and Battery Service Advisor

    Walmart 4.6company rating

    Columbus, OH

    **What you'll do...** Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Valid state-issued driver's license. 18 years of age or older. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Auto service industry, Retail Experience **Primary Location...** 1755 Hilliard Rome Rd East, Columbus, OH 43228-0000, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $19-26 hourly 60d+ ago
  • Family Service Advisor

    Fidelity Memorial Group Corp

    Cincinnati, OH

    We are looking for a driven and personable business professional to join our team! If you have sales experience, and you're compassionate, energetic, service-minded, and ambitious, this is a perfect opportunity for you. You would be responsible for helping families with their end-of-life services. This opportunity will provide you with the ability to work in a meaningful career while experiencing an increased earning opportunity. The ideal candidate will be a proficient, self-motivated, and committed professional looking for a position helping families within our local community. We offer structured training using a proven sales system, meaning you'll have significant income potential and a long-term career. Qualified Candidates: Excellent people and customer service skills Strong organizational and multitasking skills 2+ years in a sales position Review contracts for accuracy and completeness Help families with compassion and escalate to the cemetery sales manager as appropriate Follow sales initiatives and work with fellow team members to achieve goals Benefits Medical, dental, and vision coverage. Employer pays 50% of medical. Flexibile spending account (FSA) for all employees Employee assistance program (EAP) with employee discounts 401k with company match up to 6% after vesting period Job Type: Full-time, Non-Exempt Pay: When meeting sales goals, counselors are expected to earn between $60,000.00-$100,000 per year. Pay is hourly plus commissions Schedule: Monday to Friday with weekend rotations License/Certification: Clean background to obtain cemetery sales license (OH)
    $60k-100k yearly 34d ago
  • Internal Service Advisor

    Serpentini Automotive Group

    Willoughby Hills, OH

    We are seeking a highly motivated and dedicated individual to join our team as an Internal Service Advisor at Serpentini Chevrolet of Willoughby Hills. This is a full-time position in the auto industry that requires exceptional customer service skills. As an Internal Service Advisor, you will serve as the primary point of contact for our used car department and assist them with scheduling and coordinating all in stock preowned vehicle service needs. Your primary focus will be on providing outstanding customer service and ensuring the highest level of satisfaction for our customers and used car department. Compensation & Benefits: - Competitive salary based on experience and skills - Comprehensive benefits package including health, dental, and vision insurance - Paid time off and vacation days - Ongoing training and development opportunities - Employee discounts on vehicle purchases, parts, and services Responsibilities: - Serve as the primary point of contact for our used car department, both in person and over the phone - Schedule and coordinate appointments for vehicle maintenance and repairs - Greet customers and gather necessary information about their vehicle concerns - Provide accurate and timely estimates for services and repairs - Communicate with used car department throughout the service process, providing updates and recommendations as needed - Track repairs and maintenance services to ensure timely completion - Collect payment from customers and process transactions accurately - Maintain a strong knowledge of our vehicles, services, and promotions to best assist the used car department - Assist with maintaining a clean and organized service center - Handle customer and used car department complaints and find appropriate resolutions - Collaborate with our service technicians to ensure quality and timely service for our used car department - Strive to achieve customer satisfaction and retention goals Requirements: - High school diploma or equivalent required; associate or bachelor's degree preferred - Previous customer service experience, preferably in the automotive industry - Exceptional communication and interpersonal skills - Strong organization and time-management abilities - Ability to thrive in a fast-paced, team-oriented environment - Basic knowledge of automotive maintenance and repairs - Proficient in computer usage and ability to navigate various software systems - Must have a valid driver's license and clean driving record EEOC Statement: Serpentini Chevrolet of Willoughby Hills is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual backgrounds and characteristics.
    $36k-69k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Performance CJDR Delaware

    Delaware, OH

    Full-time Description In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. PCJD-Delaware is currently looking for talented, service centric people like you to apply for our Service Advisor role. Why you'll love working with us: Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families. Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Requirements What you'll do as the Service Advisor: Proactively greet all customers promptly with a professional and friendly attitude Establish and maintain strong customer relationships that encourage repeat and referral business Document and deliver fair, competitive, and transparent price quotes with the customer and dealership's best interests in mind Listen to customers to determine their primary concern and review additional maintenance needs Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify PCJD-Delaware's price What you'll need to be our Service Advisor: Casual, uninhibited, and persuasive extrovert with a tendency for informality Persuasive, risk-taker; quick to connect and a strong drive for results Friendly, understanding, willing and patient team player Prior experience in account management, customer service, or retail sales required Previous automotive service department or dealership experience highly preferred Strong listening and problem-solving skills High school diploma or equivalent Valid driver's license without restrictions
    $36k-66k yearly est. 60d+ ago
  • Benefits Advisor

    PNC Financial Services Group, Inc. 4.4company rating

    Cleveland, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Benefits Advisor within PNC's HR Total Rewards organization, you will be based in Pittsburgh, PA or Cleveland, OH. This position is primarily based in a location within PNC's footprint. You will be responsible for developing the strategy and design recommendation for our financial wellness-focused employee benefits. This is primarily our retirement plans which include an active pension plan and ISP 401(k), along with benefits such as employee stock purchase plan, non-qualified plans, frozen benefits, financial education resources, etc. Additional responsibilities include, designing competitive, relevant, and compliant benefits and programs that support the financial success of PNC employees. You'll interpret plan design to ensure plans are administered accurately and consistently, and partner closely with legal counsel to interpret and apply changing compliance requirements. You'll work alongside the benefits administration team to implement and deliver changes and improvements. Preferred skillsets and qualities: * Proficiency in large employer retirement and financial wellness-focused benefit plans including 401k, pension, non-qualified plans, employee stock purchase, etc. * Experience with the fiduciary obligations and governance of ERISA-governed benefit plans. * Enthusiasm for continuous improvement and learning. * Proven track record of taking initiative and identifying new opportunities and ideas. * Effective relationship management and communication with numerous parties including third-party vendors, legal counsel, accounting, and corporate communications. * Ability to communicate complex, detailed subjects appropriately to audiences ranging from early career professionals, experienced financial experts, and senior leaders/executives. This includes presentation skills. * Expertise in leveraging data and analytics to make decisions, solve issues, and inform planning. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Develops and administers employee benefits programs, policies, and procedures and ensures compliance with related regulations. * Provides leadership in the planning, design, and implementation of benefits programs (e.g. medical, dental, vision, disability insurance, life insurance, and employee assistance programs) and ensuring all activities comply with legal requirements. * Oversees the collection and overall accuracy of benefits data located within the organization's HRIS; evaluating current benefits programs and identifying and monitoring critical performance. * Work with vendors to ensure adherence to required service levels for outsourced benefits providers. * Monitors the employee benefits eligibility and enrollment process to ensure employees meet eligibility requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Communication, Corporate Governance, Customer Advocacy, Policy Analysis, Retirement Planning, Strategic Planning Competencies Benefits Programs, Business Acumen, Employee Assistance Programs (EAP), Health-Medical Programs, HR Legal and Regulatory Environment, Human Resources Consulting, Human Resources Policies, Strategies And Environment, Time-Off Programs, Workforce Analytics Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $172,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 11/11/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $65k-172.3k yearly 35d ago
  • Technical Service Advisor

    Coltene 3.7company rating

    Cuyahoga Falls, OH

    COLTENE is a global leader in the development, manufacture and sale of consumables and small equipment for dental treatment applications. COLTENE operates production facilities in Switzerland, Germany, Canada, France and the USA, as well as a worldwide sales network with its own representatives and distribution partners. Dentists and dental technicians worldwide rely on COLTENE products, both for conventional, as well as implant-based treatment and dental reconstruction. We are looking for a candidate to join our Technical Services Department as a Technical Service Advisor. Job responsibilities include phone technical support G4 monitoring, troubleshooting, as well as providing technical training of SciCan equipment for our customers and field service technicians. This position could be remote with infrastructure required to perform the job provided by Coltene. Infrastructure includes computer, monitor, internet connection, printer/scanner, and headset. Working Hours for this position are Monday- Friday, 8:30 AM -5 PM with 30-minute unpaid lunch daily. This position will require some travel to the Ohio facility as needed for new product training, and continuous technical training Duties and responsibilities Interface with dealer technicians, sales reps, and others over the phone to provide advanced troubleshooting, diagnosis, and fixes for faulty equipment including sterilizers, instrument washers, ultrasonic cleaners, scalers and curing lights. Monitor G4 dashboard and proactively contact customers when faults appear online and recommend fixes. Locate and provide appropriate part numbers to dealer technicians. Create tickets when necessary to document reoccurring or new faults. Participate in platform meeting to stay updated on new fixes, equipment updates, and new G4 functionality. Escalate faults when necessary and collaborate with North America team to find solutions. Use technical writing skills to communicate via email with dealer technicians and sales reps on solutions to cycle faults. Suggest improvements to communication and technical information shared with dealers and customers. Provide technical training classes as necessary to train dealer technicians. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications The minimum qualifications listed below are representative of the knowledge, skill and/or ability needed in order to successfully perform the job. Associate's degree (A. A,)/Electrical Engineering (EET) degree/Equivalent from two-year college or technical school degree preferred, OR at least two years of related work experience, OR equivalent combination of education and experience Strong electrical, electronic, and mechanical experience Ability to effectively communicate with customers, sales reps and employees Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Ability to write routine reports and correspondence Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with abstract and concrete variables Ability to use technology and cloud base platforms effectively. Working conditions While performing the duties of this job, the employee works in primarily at Coltene Inc. or a home office environment. This is a full-time hourly non-exempt position requiring at least 40 hours per week, with hours of work and days scheduled determined by the Technical Services Manager. This position requires some travel. Physical requirements While performing the duties of this job, the employee is primarily sitting at a desk for prolonged periods of time. Standing, walking or bending will occur from time to time. Prolonged periods of concentration and focus are required along with excellent interpersonal skills and the ability to deal with stress of time constraints. The employee is required to use hands and fingers to handle or feel objects; reach with hands and arms; and talk and hear. Direct reports None Benefits Coltene offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance: Generous Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Account (HSA) | Company-Paid Life and AD&D Insurance | Company-Paid Long-term and Short-term Disability | Voluntary Life Insurance | Voluntary Critical Illness, Hospital and Accidental Injury Insurance | 401(k) with match | Pet Insurance EOE STATEMENT It is the policy of Coltene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Coltene will provide reasonable accommodations for qualified individuals with disabilities.
    $37k-50k yearly est. 9d ago
  • Service Advisor - Westerville

    Buckeye Complete Auto

    Westerville, OH

    Job DescriptionSalary: 10% Individual Gross Profit Comm. and a Team Gross Profit Bonus Service Advisor Westerville, OH Full-Time | Monday Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hourswork-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operationseveryone pitches in where needed! What Were Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid drivers license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a jobits a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If youre driven, solution-focused, and ready to make an impact, apply today.
    $60k yearly 22h ago
  • SERVICE EXPERIENCE ADVISOR

    Micro Center 4.7company rating

    Columbus, OH

    We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service. MAJOR RESPONSIBILITIES: * Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar * Listen actively to customer concerns and guide them through appropriate service solutions and offerings * Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner * Clearly communicate estimated pricing, timelines, and expectations at time of check-in * Assist in basic troubleshooting and accurately route work orders to the appropriate service queues * Process service and point of sale transactions accurately and completely * Maintain minimum attachment rates and productivity standards * Stay informed of current promotions and attachment opportunities * Provide timely, professional updates to customers regarding service status * Obtain required certifications as directed by management * Keep a clean, organized, and customer-ready workspace EDUCATION & EXPERIENCE: * High School diploma or equivalent * No prior technical experience required * Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience * Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job Training * Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $29k-38k yearly est. 60d+ ago
  • Service Advisor

    Freedomroads

    Rossford, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 15d ago
  • Service Advisor - Queen City Ford

    Mark Williams Auto Group

    Cincinnati, OH

    Service Advisor We are proud to welcome Queen City Ford (formally Woody Sander Ford) to the Mark Williams Auto Group Family! Queen City Ford joins Beechmont Ford, Mt. Orab Ford, and Mt. Orab CDJR in our family-owned dealer group. This opportunity is for the position of Service Advisor. A key to our success is taking care of our employees. That's why we provide uniforms, paid holidays and vacation, free lunch on weekends, 401K match, a clean working environment with state-of-the art equipment, as well as a full suite of health benefits. Apply today to join our winning team! As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Service Advisor Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Service Advisor Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Job Type: Full-time Pay: Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Relocation assistance Vision insurance Shift: 10 hour shift License/Certification: Driver's License (Required) Work Location: In person Equal Opportunity Employer Statement: Queen City Ford is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $34k-62k yearly est. Auto-Apply 60d+ ago
  • Service Advisor ASM

    Firelands Auto Group

    Wooster, OH

    Full-time Description We are currently seeking a highly motivated and customer focused Automotive Service Advisor to join are team. The ideal candidate will be responsible for assisting customers with there automotive service needs, providing accurate estimates, scheduling appointments, and ensuring the highest level of customer satisfaction, also CDK experience will be a big plus. Requirements * Greet customers and assess there automotive needs * Listen to customer concerns and provide recommendations for maintenance and repairs * Provide accurate estimates for services and repairs, including parts and labor cost * Schedule appointments * Communicate effectively with customers regarding the status of their vehicles and any additional repairs needed * Coordinate with technicians to ensure timely completion of repairs and maintenance * Maintain detailed records of customer interactions, service appointments, and vehicle history * Uphold company policies and procedures, including safety regulations and quality standards * Provide exceptional customer service and address any concerns or complaints promptly and professionally * Previous experience as an automotive service advisor or in a similar customer service role preferred * Excellent communication and interpersonal skills * Strong problem-solving abilities and attention to detail * Knowledge of automotive system and repair procedures * Proficiency with computer software, including CDK dealer management system *Ability to work in a fast-paced environment and multitask effectively * valid drivers license and clean driving record * Must be able to pass back ground and drug screening checks
    $36k-68k yearly est. 60d+ ago
  • Service Sales Advisor

    Premier Toyota

    Amherst, OH

    DEPARTMENT: Service REPORTS TO: Service Manager DIRECT REPORTS: Porters, all Technicians (Detail/Lube/Pro) STATUS: Full-Time CLASSIFICATION: Exempt The Service Salesperson is responsible to facilitate vehicle inspections, maintenance, and repairs that meet manufacturer recommendations, safety and warranty requirements assuring dependability and reliability, delivering our mission and departmental budget objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Nurture a culture of extraordinary customer and associate experiences. Execute consistent processes to assure favorable customer and associate experiences. Directly interact with customers to achieve objectives. Monitor and manage vehicle workflow within industry benchmarks. 15-20 repair orders per person per day Exceed TMS regional average customer retention benchmark. Exceed TMS regional Total Loyalty Experience (TLE/CSI) benchmark. Manage and report daily, weekly, monthly productivity toward specific dealership objectives. Monitor, manage and maintain accurate paperwork, warranty administration, monies, tech time, etc. Report progress, challenges, options, and solutions to assure outstanding results. Continuous product knowledge and professional skills education. Drive and park vehicles. Execute customer car washes. Other duties as assigned. MINIMUM QUALIFICATIONS: Prior recognitions of achievement and performance. High energy, likable persona. Positive, competitive, and persistent attitude. COMPETENCIES, PREFERRED KNOWLEDGE, SKILLS, ABILITIES: Problem resolution skills to realize excellence in all facets of the business. Respectful embrace of digital retailing, technology utilization and customer service. CDK, TMS, and prior position experience is preferred but not essential. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Extensive walking, standing, driving vehicles, occasional lifting ( Fast pace, multi-tasking. Extensive personal interactions and communication. Efficient use of software, technology, and data-entry. POSITION TYPE AND EXPECTED HOURS OF WORK: Hours may vary daily to meet business demands. Typical schedules run 8 to 10 hours five or six days a week. Schedule flexibility is helpful COMPENSATION, BENEFITS AND REWARDS: This position is compensated by commission and bonuses, targeted at 5% of parts and labor sales. This position offers a weekly draw against future earned commission and bonus. Benefits are outlined in the handbook. Outside (manufacturer) rewards and bonuses may be offered from time to time. Compensation is detailed in a separate document. TRAVEL Must be able to travel as required.
    $36k-68k yearly est. Auto-Apply 60d+ ago
  • Experienced Service Advisor

    Oxford Automotive 4.4company rating

    Westerville, OH

    Job DescriptionBorn Leader & Great at What you Do? Come show us! Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way! We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges. We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews! Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby. Qualifications All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner. All employees must be able to work a minimum of 50 hours a week on a regular basis. Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Health savings account Paid time off Professional development assistance Referral program Retirement plan Shift: 8-hour shift Day shift No weekends No nights Application Question(s): What interests you about this position? What skills and experience do you have that you feel would make you an asset to our company? Experience: Service Writers: 2 years (Preferred) Work Location: In person
    $28k-38k yearly est. 1d ago
  • Treatment Advocate: Behavioral Health Juvenile Justice

    National Youth Advocate Program, NYAP 3.9company rating

    Newark, OH

    Job Details Level: Entry Position Type: Full Time Education Level: High School Salary Range: $45000.00 - $45000.00 Salary/year Travel Percentage: Up to 50% Job Category: Nonprofit - Social Services Description Treatment Advocate: Behavioral Health Juvenile Justice - Licking County Compensation: $45,000/year Juvenile Justice Treatment Advocates with National Youth Advocate Program work in the community as part of an integral service team. Under the general supervision of the Clinical Supervisor or designee, this position works closely with youth, family, Probation Department, and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community. Working at NYAP * Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! * Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave * Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours * And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance Responsibilities * Provides in-home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and other social service interventions to the youth and family, meeting or exceeding established outcome thresholds on behalf of persons served. * Travels daily, to provide community-based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements. * Identify resources and services in the community that may not be available through the internal service continuum. * Participate in the development of the youth treatment/service plans with the client, caregiver(s), referring agency, caseworker, significant family member(s), and natural support. * Regularly review the goals, progress, and activities of the assigned youth. * Actively and directly engage with the youth to meet service needs and goals/objectives of the treatment/service plan. * Interact with the youth to develop a trusting, supportive relationship while assisting the youth in achieving identified goals. * Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served. * Complete all relevant training on a timely basis as required by state, contract, and/or licensing agency standards. * Complete all required documentation in a timely manner. * Perform other duties as requested. Minimum Qualifications * 21 years of age or older. * GED or High School Diploma required. Associate's Degree in social services with experience in child welfare is preferred. * 2 years' experience working directly with youth and families is preferred. * A willingness to work flexible and non-traditional hours with afternoon and evening availability. * Works well independently and as a team member. * Multi-task efficiently and be flexible in all situations. * Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs. Driving and Vehicle Requirements * Valid driver's license * Reliable personal transportation * Good driving record * Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.
    $45k-45k yearly 12d ago
  • Associate Service Advisor

    Crash Champions 4.3company rating

    Centerville, OH

    **Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks. + Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. + Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals. + Finalizing total loss administration. + Providing personal, trusted service by reviewing the comprehensive repair process with customers. + This is achieved by: + Greeting customers by phone or in-person + Educating customers about the collision repair process including insurance claims information, processing, and payment procedures. **Qualifications** To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to: + Arrive every day, on time, ready to learn + Commit to 7-9 months for program completion + Maintain a professional appearance + Be ambitious + Observe all areas of the location and ask questions + Attend calls + Complete all required training including assignments in CYOU and I-CAR + Complete tracker once per week through the end of Stage 2 + Write as many estimates as possible **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $15.00/Hr. **Posted Max Pay Rate** USD $23.45/Hr. **ID** _2025-15478_ **Category** _ASAP - Associate Service Advisor Program_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _43035_ **_Location : Address_** _10130 Columbus Pike_ **Remote** _No_ **Posted Min Pay Rate** _USD $15.00/Hr._ **Posted Max Pay Rate** _USD $23.45/Hr._ **Prioritization** _Tier 2 - Staffing Needs_
    $15-23.5 hourly 60d+ ago
  • Benefits Advisor

    PNC 4.1company rating

    Cleveland, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Benefits Advisor within PNC's HR Total Rewards organization, you will be based in Pittsburgh, PA or Cleveland, OH. This position is primarily based in a location within PNC's footprint. You will be responsible for developing the strategy and design recommendation for our financial wellness-focused employee benefits. This is primarily our retirement plans which include an active pension plan and ISP 401(k), along with benefits such as employee stock purchase plan, non-qualified plans, frozen benefits, financial education resources, etc. Additional responsibilities include, designing competitive, relevant, and compliant benefits and programs that support the financial success of PNC employees. You'll interpret plan design to ensure plans are administered accurately and consistently, and partner closely with legal counsel to interpret and apply changing compliance requirements. You'll work alongside the benefits administration team to implement and deliver changes and improvements. Preferred skillsets and qualities: -Proficiency in large employer retirement and financial wellness-focused benefit plans including 401k, pension, non-qualified plans, employee stock purchase, etc. -Experience with the fiduciary obligations and governance of ERISA-governed benefit plans. -Enthusiasm for continuous improvement and learning. -Proven track record of taking initiative and identifying new opportunities and ideas. -Effective relationship management and communication with numerous parties including third-party vendors, legal counsel, accounting, and corporate communications. -Ability to communicate complex, detailed subjects appropriately to audiences ranging from early career professionals, experienced financial experts, and senior leaders/executives. This includes presentation skills. -Expertise in leveraging data and analytics to make decisions, solve issues, and inform planning. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Develops and administers employee benefits programs, policies, and procedures and ensures compliance with related regulations. + Provides leadership in the planning, design, and implementation of benefits programs (e.g. medical, dental, vision, disability insurance, life insurance, and employee assistance programs) and ensuring all activities comply with legal requirements. + Oversees the collection and overall accuracy of benefits data located within the organization's HRIS; evaluating current benefits programs and identifying and monitoring critical performance. + Work with vendors to ensure adherence to required service levels for outsourced benefits providers. + Monitors the employee benefits eligibility and enrollment process to ensure employees meet eligibility requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Communication, Corporate Governance, Customer Advocacy, Policy Analysis, Retirement Planning, Strategic Planning **Competencies** Benefits Programs, Business Acumen, Employee Assistance Programs (EAP), Health-Medical Programs, HR Legal and Regulatory Environment, Human Resources Consulting, Human Resources Policies, Strategies And Environment, Time-Off Programs, Workforce Analytics **Work Experience** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $65,000.00 - $172,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 11/11/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $25k-36k yearly est. 34d ago
  • Service Advisor

    Albert Motors 4.5company rating

    Steubenville, OH

    Are you a self-motivator? Do you like to stay busy? Team Automotive Group is in need of full-time experienced Service Advisors. We have been GROWING steadily and need to add additional staff to handle our customers for years to come. Team Automotive Group is family-owned. We offer a wonderful place to grow your career where a positive culture exists. We offer a great benefits package including employer-matched 401K, aggressive pay plans. Requirements Dealership experience preferred, but not required. Must enjoy face to face retail sales interactions. Dealertrack DMS knowledge is helpful. We are using the latest software that integrates tablets for writing up customers. Must be 18 years of age Must be able to bend, stoop, kneel, crouch, reach and be on your feet for extended time periods Must be reliable Must have a valid driver's license with an acceptable driving record Must be able to work Saturdays Maintain excellent organizational skills and time management Have a professional image and attitude All inquiries confidential Potential candidates must have a valid Driver's license with a clean driving record and be eligible to work in the USA. Must be willing to undergo a national background check. Interested applicants should apply through this post directly, or call Ryan Westling ************
    $28k-40k yearly est. 60d+ ago

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