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Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only

What you'll do...Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Valid state-issued driver's license. 18 years of age or older.Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Auto service industry, Retail ExperiencePrimary Location...1755 Hilliard Rome Rd East, Columbus, OH 43228-0000, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

We are looking for a driven and personable business professional to join our team! If you have sales experience, and you're compassionate, energetic, service-minded, and ambitious, this is a perfect opportunity for you. You would be responsible for helping families with their end-of-life services. This opportunity will provide you with the ability to work in a meaningful career while experiencing an increased earning opportunity. The ideal candidate will be a proficient, self-motivated, and committed professional looking for a position helping families within our local community. We offer structured training using a proven sales system, meaning you'll have significant income potential and a long-term career. Qualified Candidates: Excellent people and customer service skills Strong organizational and multitasking skills 2+ years in a sales position Review contracts for accuracy and completeness Help families with compassion and escalate to the cemetery sales manager as appropriate Follow sales initiatives and work with fellow team members to achieve goals Benefits Medical, dental, and vision coverage. Employer pays 50% of medical. Flexibile spending account (FSA) for all employees Employee assistance program (EAP) with employee discounts 401k with company match up to 6% after vesting period Job Type: Full-time, Non-Exempt Pay: When meeting sales goals, counselors are expected to earn between $60,000.00-$100,000 per year. Pay is hourly plus commissions Schedule: Monday to Friday with weekend rotations License/Certification: Clean background to obtain cemetery sales license (OH)

We are seeking a highly motivated and dedicated individual to join our team as an Internal Service Advisor at Serpentini Chevrolet of Willoughby Hills. This is a full-time position in the auto industry that requires exceptional customer service skills. As an Internal Service Advisor, you will serve as the primary point of contact for our used car department and assist them with scheduling and coordinating all in stock preowned vehicle service needs. Your primary focus will be on providing outstanding customer service and ensuring the highest level of satisfaction for our customers and used car department. Compensation & Benefits: - Competitive salary based on experience and skills - Comprehensive benefits package including health, dental, and vision insurance - Paid time off and vacation days - Ongoing training and development opportunities - Employee discounts on vehicle purchases, parts, and services Responsibilities: - Serve as the primary point of contact for our used car department, both in person and over the phone - Schedule and coordinate appointments for vehicle maintenance and repairs - Greet customers and gather necessary information about their vehicle concerns - Provide accurate and timely estimates for services and repairs - Communicate with used car department throughout the service process, providing updates and recommendations as needed - Track repairs and maintenance services to ensure timely completion - Collect payment from customers and process transactions accurately - Maintain a strong knowledge of our vehicles, services, and promotions to best assist the used car department - Assist with maintaining a clean and organized service center - Handle customer and used car department complaints and find appropriate resolutions - Collaborate with our service technicians to ensure quality and timely service for our used car department - Strive to achieve customer satisfaction and retention goals Requirements: - High school diploma or equivalent required; associate or bachelor's degree preferred - Previous customer service experience, preferably in the automotive industry - Exceptional communication and interpersonal skills - Strong organization and time-management abilities - Ability to thrive in a fast-paced, team-oriented environment - Basic knowledge of automotive maintenance and repairs - Proficient in computer usage and ability to navigate various software systems - Must have a valid driver's license and clean driving record EEOC Statement: Serpentini Chevrolet of Willoughby Hills is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive work environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual backgrounds and characteristics.

Full-time Description In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. PCJD-Delaware is currently looking for talented, service centric people like you to apply for our Service Advisor role. Why you'll love working with us: Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families. Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Requirements What you'll do as the Service Advisor: Proactively greet all customers promptly with a professional and friendly attitude Establish and maintain strong customer relationships that encourage repeat and referral business Document and deliver fair, competitive, and transparent price quotes with the customer and dealership's best interests in mind Listen to customers to determine their primary concern and review additional maintenance needs Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify PCJD-Delaware's price What you'll need to be our Service Advisor: Casual, uninhibited, and persuasive extrovert with a tendency for informality Persuasive, risk-taker; quick to connect and a strong drive for results Friendly, understanding, willing and patient team player Prior experience in account management, customer service, or retail sales required Previous automotive service department or dealership experience highly preferred Strong listening and problem-solving skills High school diploma or equivalent Valid driver's license without restrictions

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. This role requires a deeply empathetic, organized, and brand-focused individual who thrives on creating positive interactions and seamless processes. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating flawlessly with the service production team. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise, from entry-level to senior advisor. Responsibilities Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Pay Disclosure The hourly range for this role is $18.17 - $25.96 for Ohio based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record. Must be available for a 40-hour work week, which may include weekends, holidays, and varied shifts based on business needs. Proficient with laptops, computers, and modern software suites (Windows, Google Workspace, Mac, CRM systems, etc.). Exceptional organizational skills, a meticulous attention to detail, and a passion for creating order. Outstanding written and verbal communication skills in English. Ability to perform physical tasks such as standing or sitting for extended periods, and walking the service facility. Experience: Experience in a customer-facing role is required. Backgrounds in hospitality, retail, or fast-paced, system-driven restaurants are highly valued. Automotive service experience is a plus but not a prerequisite for entry-level roles. Proven ability to de-escalate sensitive situations and resolve customer concerns with empathy and professionalism. Experience managing complex scheduling, billing, and work order systems is a plus. Spectrum of Advisor Skills: Customer Engagement & Hospitality: An advisor must be the face of Rivian service. Foundational skills include a warm, professional demeanor and the ability to follow established communication guidelines. An advanced advisor moves beyond guidelines to provide anticipatory service, remembering owner preferences, proactively addressing unstated needs, and building genuine, long-term relationships that foster trust and brand loyalty. Technical Acumen & Translation: A core competency is the ability to bridge the communication gap between the technician and the owner. A developing advisor can accurately transcribe customer concerns and look up vehicle information. A highly skilled advisor comprehends complex diagnostic concepts, asks clarifying questions of technicians, and can then translate that information into simple, clear, and confident explanations for the owner, ensuring they feel informed and empowered, never confused or intimidated. Process & Systems Management: The service experience relies on operational precision. An entry-level advisor manages the entire service workflow, from booking appointments to closing out work orders. An expert advisor masters this workflow, handling a high volume of complex work orders simultaneously, coordinating seamlessly with parts and production, and identifying process inefficiencies to ensure the entire front-of-house operation runs with impeccable rhythm and consistency. Problem Resolution & De-escalation: Service can be stressful for owners, and advisors must be a calming, confident presence. A junior advisor can identify an escalating situation and hand it off according to procedure. A senior advisor possesses the emotional intelligence and authority to autonomously de-escalate complex and sensitive customer issues with grace, turning a potentially negative experience into a moment that strengthens the owner's trust in Rivian. Brand Ambassadorship: Every advisor is a steward of the Rivian brand. A foundational understanding includes knowledge of our products and a commitment to our values. A top-tier advisor deeply embodies the brand, living our values of adventure, curiosity, and community in every interaction. They don't just provide a service; they deliver an experience that consistently reinforces why owners chose to be a part of the Rivian journey. Serve as the primary point of contact for owners, managing the service experience from initial appointment scheduling to vehicle handover. Listen actively to understand owner concerns, accurately document them in the repair order, and set clear expectations for the visit. Translate technical information from technicians into simple, understandable language for owners. Proactively communicate updates on vehicle status, managing timelines and ensuring a transparent process. Coordinate with the Parts and Production teams to ensure all aspects of the service visit are aligned. Prepare and explain estimates and invoices with clarity and accuracy. Ensure every owner leaves feeling cared for, confident in the work performed, and more connected to the Rivian brand. Manage internal systems to maintain impeccable records of all customer communications and repairs, ensuring all performance metrics are met or exceeded. Uphold Rivian's standards for hospitality, presentation, and process in every interaction. Act as the on-site liaison between Rivian's centralized Service Support Operations Center and local Service Center operations. Support the launch and setup of new Service Center locations, training initiatives, and process improvements. Assist in warranty repairs and ensure compliance with state and federal automotive repair laws. Manage relationships with third-party vendors, documenting work orders and coordinating with production team to ensure seamless after-hours service completion. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Service Advisor - Westerville, OH Full-Time | Monday - Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop-we're a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. We're looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hours-work-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operations-everyone pitches in where needed! What We're Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid driver's license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a job-it's a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you're driven, solution-focused, and ready to make an impact, apply today.

Service Writer / Automotive Service Advisor Employment Type: Full-Time Department: Service / Customer Support Reports To: Service Manager The Ron Marhofer Auto Family has proudly served Northeast Ohio since 1919. As a family-owned automotive dealership group, we are dedicated to delivering world-class customer experiences and maintaining a culture defined by our core values: World-Class Experience Commitment to Excellence Teamwork Trust & Respect for the Individual Continuous Improvement Our award-winning service departments are known for transparency, integrity, and a customer-first approach. We are currently seeking a motivated Automotive Service Writer (Service Advisor) to join our growing team. Position Summary The Service Writer / Automotive Service Advisor plays a critical role as the primary point of contact between customers and the service department. This position requires strong communication, customer service, and problem-solving skills to ensure a seamless automotive repair process. You will write repair orders, provide cost estimates, coordinate with technicians, and keep customers informed from check-in to vehicle delivery. This is a high-impact, customer-facing role within a fast-paced dealership environment-ideal for someone who is detail-driven, energetic, and passionate about delivering exceptional service. Key Responsibilities Customer Interaction & Communication Greet customers professionally and assess vehicle concerns. Listen actively to customer issues and document symptoms accurately. Maintain proactive communication regarding repair status, changes, and expected timelines. Clearly present inspection results, recommended maintenance, and repair options. Repair Order & Documentation Management Write detailed and accurate repair orders, ensuring proper documentation for all services. Verify all completed work meets dealership and manufacturer standards. Maintain accurate service records and adhere to compliance requirements. Coordination with Technicians & Parts Communicate customer concerns directly to technicians for proper diagnosis. Review multi-point inspections and advise customers on required or recommended services. Work with the parts department to confirm availability and ensure timely repairs. Customer Satisfaction & Service Quality Address and resolve customer questions, concerns, and complaints promptly. Ensure each vehicle is returned to the customer in clean, proper condition. Promote dealership service specials, preventive maintenance plans, and long-term vehicle care programs. Why Join the Ron Marhofer Auto Family? Family-owned and operated for over 100 years Highly reputable dealership group in Northeast Ohio Strong values-driven culture Continuous training and growth opportunities Supportive team environment built on trust, respect, and process excellence

Spitzer Hyundai in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. While you take care of our customers, we will take care of you! FULL-TIME BENEFITS: Flexible work schedule - 5 day work week! Ongoing training with Spitzer University Opportunities for advancement - we love to promote from within the organization! 401K with a 5% employer match Medical, dental, and vision insurance Generous paid time off - 80 hours after 1 year of service Paid uniforms, name badges and business cards Employee assistance program Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES: Works with customers and technicians to identify required maintenance Performs road test of customer vehicles Advises customers of necessary/suggested services Offers additional services and repairs to customers Computes cost of replacement parts and labor to restore vehicle to condition specified by customer Estimates cost of mechanical, electrical, or other repairs Enters itemized estimate on service order and explains estimate to customer Schedules appointments with customer Maintains CSI at or above designated standards Meets dealership's standards for repair/order production Follows Safeguards rules and regulations Other related duties as assigned

AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: Competitive pay plan Full-time position Medical and Dental Insurance Available 401(k) retirement plan Paid Vacation Career advancement opportunities State-of-the-art facility A friendly, professional work environment with the best training in the industry. Responsibilities - Service Advisor: Write service repair orders and ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs; including special promotions Answer technical questions about vehicle problems, warranties, service and repairs Follow the status of a customer's vehicle from service bay entry through completion of work Keep customers informed of any changes that occur Upon completion of work, review work order with customer Provide a completely satisfied customer experience Qualifications/Requirements - Service Advisor: At least 1 year's Automotive Service Advisor and/or dealership experience required Fantastic customer service and communication skills Friendly personality Time-management skills Professional, well-groomed personal appearance and a positive attitude Team-oriented and self-motivated Strong computer skills Good multitasking and organizational skills Clean driving record and valid driver's license High school diploma or equivalent Applicants must pass pre-employment testing to include background check and MVR. We are a DRUG free employer and a pre-employments test is required CDK experience helpful

Service Advisor We are proud to welcome Queen City Ford (formally Woody Sander Ford) to the Mark Williams Auto Group Family! Queen City Ford joins Beechmont Ford, Mt. Orab Ford, and Mt. Orab CDJR in our family-owned dealer group. This opportunity is for the position of Service Advisor. A key to our success is taking care of our employees. That's why we provide uniforms, paid holidays and vacation, free lunch on weekends, 401K match, a clean working environment with state-of-the art equipment, as well as a full suite of health benefits. Apply today to join our winning team! As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Service Advisor Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Service Advisor Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Job Type: Full-time Pay: Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Relocation assistance Vision insurance Shift: 10 hour shift License/Certification: Driver's License (Required) Work Location: In person Equal Opportunity Employer Statement: Queen City Ford is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: Competitive pay plan Full-time position Medical and Dental Insurance Available 401(k) retirement plan Paid Vacation Career advancement opportunities State-of-the-art facility A friendly, professional work environment with the best training in the industry. Responsibilities - Service Advisor: Write service repair orders and ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs; including special promotions Answer technical questions about vehicle problems, warranties, service and repairs Follow the status of a customer's vehicle from service bay entry through completion of work Keep customers informed of any changes that occur Upon completion of work, review work order with customer Provide a completely satisfied customer experience Qualifications/Requirements - Service Advisor: At least 1 year's Automotive Service Advisor and/or dealership experience required Fantastic customer service and communication skills Friendly personality Time-management skills Professional, well-groomed personal appearance and a positive attitude Team-oriented and self-motivated Strong computer skills Good multitasking and organizational skills Clean driving record and valid driver's license High school diploma or equivalent Applicants must pass pre-employment testing to include background check and MVR. We are a DRUG free employer and a pre-employments test is required CDK experience helpful

Job Description Service Advisor - Experienced, Fast-Paced, Customer-Focused Schedule: Monday-Thursday, 7AM-6PM (4-Day Work Week) Lunch: 12-1PM daily (paid team lunch on Wednesdays) Why This Role Rocks 4-day work week - enjoy three-day weekends, every weekend Competitive pay: $20-$30/hr base (commensurate with experience) plus a weekly bonus (10% of wage, based on 40 hours) Team profit sharing - when the shop succeeds, everyone benefits Paid holidays, earned vacation, and sick time after 90 days Modern systems & coaching: ShopWare, AutoVitals, and ATI coaching Strong team culture: Weekly meetings focused on growth, collaboration, and transparency (with paid lunch) Team events: Disc golf, canoeing, and more About the Shop This is a high-performing, fast-paced automotive repair shop specializing in domestic and Asian vehicles (21 years and newer, gas and electric). With a strong reputation, loyal customer base, and consistent car count, the shop is positioned for continued growth heading into the busy season. The culture is professional, efficient, and team-driven - built on clear communication, accountability, and mutual respect. What the Service Advisor Will Do Serve as the primary point of contact between customers and technicians in a high-volume environment Confidently manage appointments, estimates, authorizations, and updates Use ShopWare and AutoVitals to maintain transparency and efficiency Educate customers on repairs and maintenance needs with honesty and clarity Keep workflow moving smoothly while maintaining excellent customer experience Contribute to a culture of integrity, teamwork, and continuous improvement Ideal Candidate 2+ years previous service advisor experience required (automotive repair environment) Comfortable working at a fast pace with minimal ramp-up time Strong communication and customer relationship skills Organized, reliable, and decisive Understands realistic compensation expectations for the local market Team-oriented mindset with a desire to grow alongside a successful shop Important Note on Experience & Expectations This role is best suited for an advisor who can step in and contribute quickly. Due to current workload and upcoming seasonal demand, there is limited capacity for training someone brand new to the advisor role. Candidates should have a clear understanding of the local market and compensation structure. Pay is competitive for the area and scales with experience and performance. The Big Picture This is not an entry-level position. It's an opportunity for an experienced service advisor to join a thriving shop that values efficiency, teamwork, and work-life balance. If you enjoy a fast-moving environment, realistic goals, and being part of a shop that's growing the right way, this is a place where you can build a long-term career.

DEPARTMENT: Service REPORTS TO: Service Manager DIRECT REPORTS: Porters, all Technicians (Detail/Lube/Pro) STATUS: Full-Time CLASSIFICATION: Exempt The Service Salesperson is responsible to facilitate vehicle inspections, maintenance, and repairs that meet manufacturer recommendations, safety and warranty requirements assuring dependability and reliability, delivering our mission and departmental budget objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Nurture a culture of extraordinary customer and associate experiences. Execute consistent processes to assure favorable customer and associate experiences. Directly interact with customers to achieve objectives. Monitor and manage vehicle workflow within industry benchmarks. 15-20 repair orders per person per day Exceed TMS regional average customer retention benchmark. Exceed TMS regional Total Loyalty Experience (TLE/CSI) benchmark. Manage and report daily, weekly, monthly productivity toward specific dealership objectives. Monitor, manage and maintain accurate paperwork, warranty administration, monies, tech time, etc. Report progress, challenges, options, and solutions to assure outstanding results. Continuous product knowledge and professional skills education. Drive and park vehicles. Execute customer car washes. Other duties as assigned. MINIMUM QUALIFICATIONS: Prior recognitions of achievement and performance. High energy, likable persona. Positive, competitive, and persistent attitude. COMPETENCIES, PREFERRED KNOWLEDGE, SKILLS, ABILITIES: Problem resolution skills to realize excellence in all facets of the business. Respectful embrace of digital retailing, technology utilization and customer service. CDK, TMS, and prior position experience is preferred but not essential. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Extensive walking, standing, driving vehicles, occasional lifting ( Fast pace, multi-tasking. Extensive personal interactions and communication. Efficient use of software, technology, and data-entry. POSITION TYPE AND EXPECTED HOURS OF WORK: Hours may vary daily to meet business demands. Typical schedules run 8 to 10 hours five or six days a week. Schedule flexibility is helpful COMPENSATION, BENEFITS AND REWARDS: This position is compensated by commission and bonuses, targeted at 5% of parts and labor sales. This position offers a weekly draw against future earned commission and bonus. Benefits are outlined in the handbook. Outside (manufacturer) rewards and bonuses may be offered from time to time. Compensation is detailed in a separate document. TRAVEL Must be able to travel as required.

Born Leader & Great at What you Do? Come show us! Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way! We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges. We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews! Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby. Qualifications All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner. All employees must be able to work a minimum of 50 hours a week on a regular basis. Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Health savings account Paid time off Professional development assistance Referral program Retirement plan Shift: 8-hour shift Day shift No weekends No nights Application Question(s): What interests you about this position? What skills and experience do you have that you feel would make you an asset to our company? Experience: Service Writers: 2 years (Preferred) Work Location: In person

Family Service Advisor Location: Cincinnati, OH, 45232 Summary/Objective The position of Family Service Advisor is established to assist families and individuals with planning for funeral and cemetery needs which includes pre-need funeral, pre-need cemetery, and at-need. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following duties are an overview of the primary duties and responsibilities of the Family Service Advisor and should not be considered an all-inclusive list. · Strong verbal and written communication skills · Ability to build and maintain strong relationships with internal associates at all levels and with outside client families, vendors, and organizations · High level attention to detail · Self-starter with the ability work in a fast-paced environment and prioritize multiple projects · Experienced or ability to learn multiple computer programs and platforms · Must Possess or have the ability to obtain an Ohio insurance license Primary Duties but not limited to: Family Service Advisor - Spring Grove Cemetery & Arboretum · Ability to work independently and maintain the highest levels of professionalism · Outstanding customer service skills and sensitivity to grieving families · Handle confidential correspondence, including compiling letters, editing, re-writing · Outstanding presentation skills, prospecting and closing skills · Work Duty days when on the schedule. Development/Training for FSA's (Family Service Advisor) All FSA's must obtain their insurance licenses through Ohio within the first three (3) weeks of employment. Once licensing has been secured, the initial training period consists of a base salary lasting up to 180 days. Once training has been completed the FSA's then converts to a draw plus commission plus bonus. We offer excellent income potential with bonuses and sales incentive awards, including comprehensive benefits and a company matching 401K. Achievement Orientation: Sets high standards of achievement for self. Proactive, and consistently seeks operational improvements. Customer Service Orientation: Demonstrates a commitment to anticipating, understanding, and responding to both internal and external customer needs. Is sensitive to the unique needs of customers in the Death Care Industry. Takes responsibility for meeting customer needs and promptly solving customer problems. Communication: Expresses ideas, assignments, instructions, and feedback clearly and concisely. Uses verbal, non-verbal, and written strategies appropriate to the intended audience --- with individuals, work teams, and other groups. Interpersonal Sensitivity: Demonstrates sensitivity to the emotional and related needs of others. Is respectful of others and enhances confidence and self-esteem in co-workers and others. Brings personal balance and consistency of behavior to supervisory tasks. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to talk and/or hear. The employee frequently is required to sit; stand; walk; squat; and reach with hands and arms. Required to lift up to 20 pounds. Position Type/Expected Hours of Work This is a full-time non-exempt position. Business days and hours of work are: Monday through Sunday Travel Local travel may be required for support. Required Education, Knowledge, Skills, Abilities and Experience EDUCATION: High School diploma or equivalent preferred EXPERIENCE: Strong technical skills preferred. Must be proficient in word processing, spreadsheets, and have the ability to pick up new technology quickly. Strong business communication skills are necessary. Maintains a positive attitude and able to work with diverse client families and other associates. Must be multi-task oriented and a team player Displays a “Customer First” Attitude. This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. The Spring Grove Family reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

Are you a self-motivator? Do you like to stay busy? Team Automotive Group is in need of full-time experienced Service Advisors. We have been GROWING steadily and need to add additional staff to handle our customers for years to come. Team Automotive Group is family-owned. We offer a wonderful place to grow your career where a positive culture exists. We offer a great benefits package including employer-matched 401K, aggressive pay plans. Requirements Dealership experience preferred, but not required. Must enjoy face to face retail sales interactions. Dealertrack DMS knowledge is helpful. We are using the latest software that integrates tablets for writing up customers. Must be 18 years of age Must be able to bend, stoop, kneel, crouch, reach and be on your feet for extended time periods Must be reliable Must have a valid driver's license with an acceptable driving record Must be able to work Saturdays Maintain excellent organizational skills and time management Have a professional image and attitude All inquiries confidential Potential candidates must have a valid Driver's license with a clean driving record and be eligible to work in the USA. Must be willing to undergo a national background check. Interested applicants should apply through this post directly, or call Ryan Westling ************

Full-time, Part-time Description Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab