How to hire a health advisor

How to hire a health advisor, step by step

Here's a step-by-step health advisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a health advisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new health advisor
• Step 8: Go through the hiring process checklist

What does a health advisor do?

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1. Identify your hiring needs

   Before you post your health advisor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a health advisor for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a health advisor to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a health advisor that fits the bill.

   This list shows salaries for various types of health advisors.

   Type of Health Advisor	Description	Hourly rate
   Health Advisor	Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.	$23-62
   Customer Service Agent	Customer service agents are employees assigned to answer incoming calls to their company's service hotline. They are equipped with proper training on company products and policies so that they can assist customers... Show more	$11-17
   Customer Care Representative	A customer care representative is responsible for providing resolution with the customer's concerns, following the business' procedures and strategic processes. Customer care representatives must have exceptional customer service skills to address their clients' concerns efficiently and accurately, as well as having extensive knowledge of the products and services their company offer... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Employee Engagement
   • Social Work
   • Mental Health
   • Global Health
   • Excellent Interpersonal
   • Inbound Calls
   • Health Insurance
   • HIPAA
   • Open Enrollment
   • Appeals
   • Outbound Calls
   • Health Education
   • Plan Changes

   Check all skills

   Responsibilities:

   • Collaborate with management to train new employees on company policies and procedures and manage customer concerns via LiveChat.
   • Foster and develop positive relationships with mental health patients and their family members.
   • Serve as technical expert with respect to all phases of program implementation relating to school immunization research topics under consideration.
   • Sell and enroll customers into marketplace plans.
   • Perform health reimbursement procedures and claim processing, appeals, and grievances procedures.
   • Aid participants with health goals and resources need while following all HIPPA regulations.

   More health advisor duties

3. Make a budget

   Including a salary range in your health advisor job description is one of the best ways to attract top talent. A health advisor can vary based on:

   • Location. For example, health advisors' average salary in hawaii is 52% less than in district of columbia.
   • Seniority. Entry-level health advisors 62% less than senior-level health advisors.
   • Certifications. A health advisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a health advisor's salary.

   Average health advisor salary

   $80,312yearly

   $38.61 hourly rate

   ---

   Entry-level health advisor salary

   $49,000 yearly salary

   Updated December 16, 2025

   Average health advisor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$125,403	$60
   2	Maryland	$120,447	$58
   3	Washington	$110,875	$53
   4	New Jersey	$107,533	$52
   5	Virginia	$107,401	$52
   6	Montana	$105,297	$51
   7	Pennsylvania	$105,197	$51
   8	Utah	$105,172	$51
   9	Alaska	$103,600	$50
   10	New Hampshire	$101,473	$49
   11	Massachusetts	$100,629	$48
   12	New York	$99,741	$48
   13	Delaware	$99,173	$48
   14	California	$97,678	$47
   15	Ohio	$90,486	$44
   16	South Dakota	$89,741	$43
   17	Illinois	$89,522	$43
   18	Oregon	$88,421	$43
   19	Colorado	$88,403	$43
   20	Wyoming	$87,740	$42

   Average health advisor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	The Moses H Cone Memorial Hospital	$159,814	$76.83	1
   2	Exxon Mobil	$137,139	$65.93	11
   3	Johns Hopkins University	$124,640	$59.92	4
   4	Save the Children US	$112,464	$54.07	3
   5	International Medical Corps	$108,871	$52.34	1
   6	Cooper University Health Care	$107,269	$51.57
   7	Cordis	$107,236	$51.56
   8	Cerner	$100,373	$48.26
   9	Sun Life of Canada	$97,296	$46.78
   10	Mount Sinai Health System	$94,603	$45.48	67
   11	Otsuka Pharmaceuticals	$93,925	$45.16
   12	HCSC	$93,502	$44.95	2
   13	MITRE	$92,649	$44.54	4
   14	Quest Diagnostics	$90,496	$43.51	21
   15	LifePoint Health	$88,023	$42.32	98
   16	SelectQuote Insurance Services	$85,762	$41.23
   17	Abt Associates	$84,484	$40.62
   18	L'Oréal	$83,910	$40.34	3
   19	CAMRIS International, Inc.	$83,700	$40.24	1
   20	MetroPlus	$82,862	$39.84	2

4. Writing a health advisor job description

   A good health advisor job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a health advisor job description:

   Health advisor job description example

   This position will support the manufacturing/assembly location in Santa Clara, CA. This role will be responsible for the improvement and sustainability of the Environmental Health and Safety program and will guide the cross-functional groups to maintain a high level of compliance and safety awareness.
   Responsibilities
   • Develop and maintain all EH&S processes, documentation and systems related to the facility.
   • Advise and counsel facility management on a broad range of EH&S issues while providing technical support on regulatory requirements, permitting, recordkeeping, reporting, etc.
   • Facilitate the site EH&S committee and subcommittees.
   • Develop, implement, and ensure maintenance of Company and facility-specific EH&S policies, programs, and procedures.
   • Drive the understanding and implementation of the Cordis Health EHS Management System.
   • Review all proposed facility process, layout and equipment changes; make necessary recommendations to facility management to minimize adverse EH&S impacts.
   • Develop (where necessary) and conduct employee EH&S training.
   • Serve as main contact/liaison between facility and regulatory agencies.
   • Participate in investigation of all injuries, illnesses, and environmental releases; ensure appropriate corrective actions are completed and documented in a timely manner.
   • Lead facility staff in completion of facility EH&S risk assessment addressing all media/concerns (air, water, waste, industrial hygiene, safety, ergonomics, fire protection). Develop, implement, and oversee action plans to eliminate hazards and minimize risks.
   • Manage the facility's workers' compensation program to minimize claims and control costs.
   • Conduct inspections and audits as needed to measure effectiveness and implementation of facility EH&S programs.
   • Responsible for communicating business related issues or opportunities to next management level
   • For employees with supervisory responsibilities, ensure that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
   • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
   • Responsible for ensuring compliance with Quality Procedures, Laws and Regulations of the applicable markets
   • Performs other duties assigned as needed
   
   Qualifications
   • B.S. degree in technical discipline (occupational safety, industrial hygiene, environmental science or engineering or equivalent).
   • Minimum 2+ years of experience implementing EH&S programs and processes in a complex manufacturing and/or distribution setting.
   • Must have strong substantive knowledge of regulations and guidance promulgated by Federal and State OSHA and EPA, as well as workers' compensation requirements
   • Familiarity with, understanding of, and experience in EH&S Management Systems and their successful implementation.
   • Experience developing and implementing an effective ergonomics program.

   Copy this example

   

5. Post your job

   To find the right health advisor for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with health advisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit health advisors who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your health advisor job on Zippia to find and recruit health advisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting health advisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new health advisor

   Once you have selected a candidate for the health advisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a health advisor?