Remote Customer Service/Advisor
Remote job
Benefits Representative 100% Virtual
65,000-80,000
40 Hours per Week
Actively hiring
Crafting Brighter Futures for Families
At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
Role Overview:
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Us?
Remote Work: Enjoy the flexibility of a full-time remote role.
Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture: We're relaxed, high-energy, and treat every member like family.
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours.
2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience.
3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
NetSuite Senior Customer Success Advisor
Remote job
NOTE THE FOLLOWING PRIOR TO APPLYING:
The following Oracle US Hub locations are STRONGLY PREFERRED: Denver, Chicago, Nashville, Austen, Boston as well as Toronto hub in Canada
This is a flex role with selected candidates IN OFFICE 2-3 days each week
Travel is approximately 25%
Role Overview:
The Customer Success (CS) Presales team (Consulting) is responsible for assisting the Direct Sales Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success Presales Team provides NetSuite implementation, product and industry thought leadership during the sales cycle. They do this by identifying prospect's business objectives and aligning those to our SuiteSuccess product offerings. This includes scoping, estimating, documenting, and communicating the prospect's solution and implementation strategy. CS Presales team members work with a variety of stakeholders including prospect's C-Level executives and Oracle NetSuite's Account Executives, Solution Consultants, Solution Architects, Delivery Consultants and Sales Leadership.
This individual contributor role, as a
Customer Success (CS) Senior Advisor
, brings 10+ years of experience as a successful technology implementation consultant/project manager and 5+ years' Oracle NetSuite implementation experience within a given industry or an IC3 that has developed equivalent expertise. A CS Senior Advisor leverages their experience to support the most complex deals with our Direct Sales teams. This role is responsible for estimating, scoping, solutioning, and pitching a NetSuite solution, providing NetSuite solution and industry expertise, supporting the development of junior resources, and assisting them in the sales cycle. A CS Senior Advisor is expected to participate and/or lead team initiatives.
KEY RESPONSIBILITIES:
Presales Leadership & Deal Strategy
Partner with AEs, SCs, and Delivery resources to lead presales engagement for complex opportunities.
Advocate and articulate the SuiteSuccess methodology to prospects and internal teams.
Translate customer processes and objectives into accurate SKUs, scope, estimates, and Statements of Work.
Deliver compelling, tailored presentations and value propositions to C-suite and operational stakeholders.
Navigate complex objections, scope negotiations, and deal risks.
Maintain detailed documentation of deal status, solution evolutions, and estimate iterations.
Provide structured knowledge transfer to implementation teams to enable successful delivery.
Industry, Product, & Competitive Expertise
Deepen industry acumen through ongoing education, field engagement, and participation in relevant groups.
Contribute to industry-specific content, competitive insights, and CS thought leadership.
Expand functional expertise across additional NetSuite modules (e.g., WMS, QMS, FSM, MES, NSAW, NSPB, SuitePeople, eCommerce).
Stay current on competitive landscape and market trends.
Coaching, Mentoring & Cross-Functional Collaboration
Coach and mentor junior team members; articulate teachable points of view and best practices.
Partner closely with CS Vertical Leads, Delivery Leads, and Solution Architects to align on strategy.
Serve as an advisor to internal teams during early implementation phases when needed.
Process & Team Improvements
Participate in ongoing CS process improvement initiatives.
Identify gaps or opportunities to enhance presales efficiency, deal quality, and cross-team alignment.
Conduct lessons-learned reviews and share insights to drive organizational improvement.
Support creation of standardized approaches for scoping, estimating, and contracting across industries.
Preferred Qualifications
Bachelor's degree in business, Accounting, Computer Science, Software Development, or related field.
10+ years of consulting, implementation, or project management experience in technology.
5+ years of hands-on Oracle NetSuite implementation experience (or equivalent IC3-level expertise).
Strong preference for industry expertise in:
Food & Beverage
Process Manufacturing
(Secondary: Discrete Manufacturing)
Exceptional influencing, communication, and customer-facing presentation skills.
Ability to proactively identify challenges and drive solutions.
Demonstrated ability to mentor and coach peers.
High level of accountability, professionalism, and collaboration.
Ability to manage competing priorities across multiple deals.
Flexibility to work in a remote/hybrid environment.
Ability to travel up to 25%.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
CA: Hiring Range in CAD from: $88,100 to $192,600 per annum.
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
Please see above.
Auto-ApplyCustomer Care and Sales Advisor - I
Remote job
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company.
Key Responsibilities
Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
Perform entry-level sales and support tasks within a designated region or business area.
Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
Actively listen and ask questions to understand customer needs, showing empathy and respect.
Handle a variety of customer-facing duties, including:
Addressing requests to disconnect or remove services
Providing billing and pricing information
Resolving standard issues remotely or educating customers on resolution steps
Scheduling service appointments when remote resolution isn't possible
Arranging product returns or exchanges
Managing add/change/delete requests in hosted platforms
Use effective telephone-based selling skills to:
Build rapport and identify customer issues
Offer creative solutions and explain product/service benefits
Negotiate household spend and upsell additional services
Accurately and efficiently input orders
Meet or exceed weekly and monthly sales activity goals.
Follow company-approved scripts to ensure consistent communication.
Assist with special projects as assigned.
Qualifications
High School Diploma or GED
Ability to ask fact-finding questions to identify solutions aligned with customer needs
Demonstrated patience and professionalism in all customer interactions
Working knowledge of Cable One products and services
Strong communication and active listening skills
Ability to remain composed and empathetic in high-pressure situations
Ability to sit for extended periods, use hands, talk, and hear
May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
Health from Day One: Medical, dental, and vision plans start immediately
Protect What Matters: Life insurance for you and your loved ones
Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
Learn & Earn: Tuition reimbursement up to $5,250 in your first year
Give Back: Participate in community support programs across the U.S.
Celebrate Wins: Recognition and awards programs highlight your achievements
Grow Your Career: Clear advancement opportunities
Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
Auto-ApplyRemote Customer Care Advisor
Remote job
About the Opportunity
Join a team dedicated to helping families secure their financial future while giving you the freedom to grow, learn, and build a meaningful career. This is a remote opportunity designed for motivated individuals who want flexibility, purpose, and long-term growth.
Why You'll Love Working With Us
Full Training Provided: No experience required - you'll receive all the tools and guidance needed to succeed.
Work From Anywhere: Enjoy the flexibility of a fully remote role.
Career Development: Clear pathways to advance and take on leadership responsibilities.
Supportive Team Culture: Work with people who want to see you win.
Long-Term Growth: Opportunities to build sustained income through ongoing client relationships.
Exclusive Perks: Access to travel incentives, professional development, and health benefits.
What You'll Be Doing
Supporting Families: Help individuals understand their benefit options and provide clear guidance.
Client Communication: Build strong relationships through consistent, professional interaction.
Answering Questions: Assist clients with inquiries and provide reliable support.
Matching Needs With Solutions: Connect clients to programs that fit their goals and circumstances.
Contributing to Growth: Offer feedback, improve processes, and support overall team success.
Who Thrives Here
Strong communicators with a people-first mindset
Individuals who are motivated, coachable, and eager to grow
Organized and reliable professionals who excel in a remote environment
Those who enjoy connecting with others and making a positive impact
Experience in customer service or sales is helpful but not required
Your Next Step
If you're driven, open to learning, and excited about building a meaningful career helping families, we'd love to hear from you.
Apply today and our team will follow up with the next steps.
Auto-ApplyGlobal Technical Service Advisor (Remote)
Remote job
GLOBAL TECHNICAL SERVICE ADVISOR Dealer & Customer Support is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt.
BECOME PART OF OUR TEAM
Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure?
YOU'LL HAVE THE OPPORTUNITY TO:
* Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge.
* Provide technical solutions to dealership technicians and support other department like warranty and customer care teams
* Guide dealers on best practices related to BRP policy , processes and guidelines
* Proactively support and coach our partners and dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship.
* Represent BRP and build relationships by participating in events
* Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services.
YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES:
Required:
* Basic technical degree or any relevant qualification in powersport, automotive, marine or small engine mechanics
* At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge.
* Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory
* Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials.
* Effective written and verbal communication skills.
* Strong interpersonal skills with the ability to work with a variety of individuals and departments.
* This position is 100% remote based within the United States.
Additional details:
* Position requires current work authorization. Sponsorship now or in the future is not provided for this role.
* Relocation support is not provided for this position. Candidates must be willing and able to relocate to the United States at their own expense.
Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let's start with a strong foundation - You want it, we have it:
* Annual bonus based on the company's financial results
* Generous paid time off
* 401k offering with a dollar-for-dollar match
What about some feel good extra perks:
* Flexible work schedule for eligible positions
* Holiday shutdown between Christmas and New Years
* Educational resources and growth opportunities
* Discount on BRP products
WELCOME TO BRP
We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.
BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law.
If you have a disability and would like to request an accommodation to apply for a position, you may contact us at ******************.
#LI-remote
Customer Interconnection Advisor
Remote job
Join the Clean Energy Revolution Become a Customer Interconnection Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll lead complex transmission planning and interconnection studies, support cluster study efforts, regulatory compliance, and collaborate with cross-functional team to deliver solutions that meet customer and regulatory requirements for clean energy integration. As a Customer Interconnection Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Leads cross-functional engineering and SME teams, collects input and writes engineering studies for delivery to external customers; Prepares and presents communication for all levels of Management to ensure completion of interconnection study process and publication of load/generation studies
+ Monitors tariff (Rule 2, WDAT, TOT) compliance requirements for engineering studies and contract origination in support of the interconnection process for large load retail and large wholesale generation developers
+ Leads and Facilitates communication strategies to ensure clear understanding, resolution to tariff, engineering, study complexities necessary to establish scope, schedule and budget for small to medium engineering/design/construct projects
+ Prepares detailed cost allocation tables for triggered upgrades within a given cluster, coordinating with the CAISO and other external stakeholders in the finalization of a given Project's corresponding cost allocation
+ Generates feedback and influences change that impact the overall generation interconnection policies and processes that guide and direct short and long-range issues
+ Makes substantive contributions as a participant in tariff writing efforts
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience negotiating contracts/agreements.
+ Experience supporting electric utility interconnection processes, power procurement processes, tariff projects/programs, power transmission or distribution planning, and/or electrical utility field project management.
Preferred Qualifications
+ Experience in generation interconnection processes and related tariffs, including SCE's Transmission Owner Tariff, Wholesale Distribution Access Tariff (WDAT), CAISO Tariff, and CPUC Rule 2 Tariff.
+ Experience in the electric utility industry with a solid understanding of transmission planning and interconnection requirements.
+ Bachelor's degree in Business, Finance, Economics, Engineering, or related technical discipline, or equivalent relevant experience.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Pomona, CA.
+ Position will require up to 10% traveling and being out in the field throughout the SCE service territory.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.
Benefits Advisor (Mid-Level) - Health & Wellness
Remote job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Program and vendor management for the vision and dental plans.
Subject matter expert for the wellness and fitness reimbursement programs.
Oversee family building program.
Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.
Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.
Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.
Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
Assists with raised issues on benefit programs.
Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
Evaluates the efficiency and impact of changes for benefits programs and initiatives.
Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.
Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
Assists with benefit projects and initiatives and serves on cross functional teams.
Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.
Experience leading and/or running projects/programs.
Working knowledge of data analysis tools and techniques.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.
Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyCustomer Relations Advisor | Remote Position
Remote job
Remote Positions Available in All Camden Markets: Washington D.C., Raleigh, Charlotte, Atlanta, Nashville, Orlando, Tampa, SE Florida, Houston, Austin, Dallas, Denver, LA/Orange County, San Diego, and Phoenix
Are you customer focused, have a passion for people, and like to have fun? Camden's Customer Relations Advisors are responsible for assisting current and potential residents at Camden communities across the country. They are strong minded individuals who help provide Living Excellence by responding to requests for leasing information, service requests, and any other community related questions. Our advisors have excellent communication skills, think outside of the box, go the extra mile, and have the ability to create connections and lasting impressions. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experience.
Essential Functions
Assist potential residents with detailed leasing information for Camden Communities nationwide, including creating quotes and scheduling leasing appointments
Showcase the value of the community features as they relate to the customers' needs
Assist current residents with requests for maintenance, emergency dispatch and other community related questions and issues
Accurately capture resident and prospect information for communication and record keeping
Ensure excellent customer relations by responding to requests by phone, email, SMS, and chat in a timely manner and always maintaining a customer focused attitude
Escalate issues through the appropriate channels when necessary
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Consistently meet all performance standards including schedule adherence, average handle time, productivity, and call quality
Take an active role in ensuring the department goals and objectives are being met or exceeded
The expectation is that 95% of your time will be spent taking calls on a defined schedule, with 5% devoted to training and ongoing education
Will assist in other projects and activities as needed
Requirements
Bachelor's degree preferred
Work from home, remote environment
Experience in a customer related field required, experience in the multi-family industry or a contact center environment preferred
Must have a customer focused attitude and creative problem-solving skills to handle difficult situations and ensure a high level of customer satisfaction
Ability to multi-task, take initiative and work effectively in a fast-paced environment
Strong documentation, written, and verbal communication skills along with excellent typing skills required
Proficiency in Microsoft Office Suite including Teams, Word, Excel & Outlook
Must have the ability to multi-task on various technology platforms while engaged in conversation with customers
Flexibility to work various shifts including nights, weekends, holidays, and overtime as required
In the event of an internet or power outage, the employee must have the ability to relocate to complete their shift
Bilingual (English/Spanish) a plus
Ability to sit for extended periods of time
Must have stable internet connection and be connected via ethernet cable at all times
Employees are to adhere to Camden's Professional Image guidelines and be readily available to be on camera for all meetings
Employee will be responsible for obtaining a suitable desk and computer chair; all Camden provided equipment for related position must be utilized
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs)
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting
Emotional stability and personal maturity are important attributes in this position
Must handle stressful, urgent, novel and diverse work situations on a daily basis
May require long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
Compensation
The pay range for this role is $20 to $29 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. A candidate's position within the salary range may be based on several factors including, but not limited to relevant education, qualifications, certifications, relevant experience, skills, geographic location, shift, and travel requirements.
Other compensation for non-manager roles may include eligibility for discretionary annual bonus, determined by various factors, such as individual contribution and company performance, in addition to hourly rate or annual salary. Business Support Center Analysts, Shared Services Analysts and Customer Relations Advisors may also be eligible for a discretionary quarterly bonus based on individual contribution, company performance, and other factors to be determined by the company.
Other compensation for manager roles may include eligibility for discretionary annual bonus and restricted share award, determined by various factors, such as individual contribution and company performance, in addition to annual salary.
Benefits
Camden offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) and employee share purchase plan. Eligibility for benefits varies by full-time, part-time, or temporary status. To learn more about our awesome Benefits, for which you are eligible, visit Camden Benefits.
Auto-ApplyEmployee Benefits Sales - Risk Advisor
Remote job
WHO WE ARE
Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.
WHAT WE'RE LOOKING FOR
The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The Risk Advisor projects a professional company image through all interactions with clients, insurance carriers, co-workers and others.
A GLIMPSE INTO YOUR DAY
Achieves annual new revenue objectives through consultative sales to new clients and expansion of service lines to existing clients.
Exhibits thought leadership & industry engagement through associations, speaking panels and in general demonstrates expertise in selected industry vertical(s).
Develops annual, individual sales plan (ISP) with a pipeline coverage ratio of 5X or one that is in line with current company metrics to ensure stated goals are consistently met.
Builds an active pipeline of qualified prospects, generating leads from personal contacts, client referrals, prospect pursuit campaigns (PPC's), other Relation colleagues and Relation marketing sources.
Documents new business activity in the appropriate system(s).
Appropriately closes new business, documenting won/loss opportunities and reasons for all clients in the system in place at that time.
Develops and presents recommendations to clients based on consultative selling approach.
Assesses & identifies risk issues, needs and possible uninsurable or difficult to insure exposures for clients.
Recommends and assists clients with technical services including loss control and claims advocacy programs utilizing our in-house loss control and claims advocacy teams.
Seamlessly transitions sold clients to the designated client service/account management team.
Serves as client's valued advisor, building a strategic and personal relationship with key client decision makers.
Communicates with leadership, providing field input on market trends, competitor analysis and other business intelligence.
Has a keen sense of humor, a competitive drive and winning spirit.
Performs other projects, duties, and tasks, as assigned.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
A Life and Health License from state of domicile is required and must be maintained.
A minimum of 2+ years sales experience in the insurance industry with a focus on Employee Benefits coverage is required.
College degree preferred with preference given to individuals with experience in Risk Management.
Strong networking and strategic vision of relationship building and utilization of Centers of Influence (COI).
Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.
In-depth understanding of complex employee benefits lines of coverage.
Outstanding written and verbal communications skills are required to maintain effective relationships with clients, co- workers, underwriters, vendors and others.
Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications.
Strong working knowledge of insurance markets, products and usages, as well as insurance rating and underwriting procedures.
Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation.
Ability to prioritize and handle multiple tasks in a demanding work environment.
Ability to work independently and on a team.
WHY CHOOSE RELATION?
Competitive pay.
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
Career advancement and development opportunities
#LI - TP1
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Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
.
Auto-ApplyServicing Travel Advisor III - Chase Travel (Remote-Florida)
Remote job
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics
Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy
Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites
Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed. Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action
Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes
Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels
Required qualifications, capabilities, and skills:
High School Diploma or equivalent
Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
Working knowledge of appropriate Microsoft Office programs such as Excel, Word, and Outlook; quick study of technical concepts.
Excellent time management and multi-tasking ability to include advanced knowledge/proficiency using multiple screens in an online environment
Ability to work independently, yet also function as a team member
You must be willing to work varied hours including nights and weekends
Shift / Schedule information:
Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled. The training hours may not coincide with your regularly scheduled hours.
Auto-ApplyLicensed P&C Insurance Service Advisor
Remote job
About the Role
The Licensed P&C Insurance Service Advisor (LSA) plays a critical role in delivering the high-quality customer experience that powers Trellis' growth and retention engine. Reporting to the Customer Service Manager, LSAs are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships.
You'll handle a variety of complex service interactions - from coverage changes and billing questions to renewals, cross-sells, and policy rewrites - all while ensuring each customer feels informed, valued, and confident in their protection.
This is a remote position open to candidates in most U.S. states (with the exception of California and New York).
In this role, you will
Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.
Interpret and analyze policies, endorsements, and reports to make informed, compliant decisions that protect the customer and the agency.
Partner cross-functionally with Sales, Training, and Operations teams to create smooth handoffs and consistent, high-quality experiences.
Master our technology systems, including CRM tools, comparative raters, and carrier portals for major insurers such as Progressive, Geico, National General, Safeco and Bristol West.
Champion efficiency and accuracy, leveraging automation and data to improve workflows and performance metrics.
What You Bring to the Table
Experienced advisor: 2-3 years of personal lines insurance experience in a service, retention, or sales support role.
Licensing: actively hold a Property and Casualty or Personal Lines license in at least 10 states
Retention-focused mindset: Proven success preventing cancellations, rewriting business, and cross-selling additional products.
Exceptional communicator: Clear, confident, and empathetic - capable of building trust quickly and simplifying complex insurance concepts.
Tech-forward and analytical: Highly proficient in navigating multiple carrier systems and CRMs, with an ability to interpret data to improve outcomes.
Self-directed operator: Detail-oriented, organized, and capable of performing high-quality work with limited oversight.
Change champion: Comfortable in a fast-paced, evolving startup environment - eager to learn new systems and processes quickly to hit goals.
Variable compensation based on performance
Base salary starting at $50k
Uncapped bonuses for rewriting and cross-selling insurance products for existing customers.
Earn 4% commission of total written premiums, uncapped!
$400 bonus based on Metric attainment
Bonuses available for putting in extra hours
Room for career advancement
Our team operates 7 days a week, from 9 AM to 9 PM ET on weekdays and 9 AM to 6 PM ET on weekends. To best serve our customers, this team member will work at least one weekend day per week and at least one closing shift per week (12 PM - 9 PM ET). Our team members enjoy two days off to rest and recharge.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: all employees must complete a background check prior to starting employment with Trellis or its subsidiaries.
Auto-ApplyRemote Benefits Advisor - 100% Commission (TSG-20251204-049)
Remote job
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
B2B (Business to Business) Benefits Advisor (Remote)
Remote job
The Harvard Group is looking for the right individuals who have the desire to earn a great living, work a flexible schedule and provide solutions for wealth preservation and creation to families and individuals. You can make a huge impact on your community and future by educating, advising and servicing clients to improve their quality of life.
This is a 1099 position and is commission based with regular bonuses, and residuals. First year compensation, meeting on target goals is $100k+
In this role, you will be working with business owners, HR managers, and high level executives. You will be responsible for assisting them with selecting and creating a benefits package, you will then assist with enrolling their employees in the benefits. You will be responsible for networking, and generating leads, as well as working with provided leads lists, call in leads, live transfer leads, and cross selling our existing book.
As a Harvard Group B2B Benefits Advisor, you will be provided with award winning training, company provided leads and ongoing support of the latest technology. These Harvard Group benefits lead to numerous Agent opportunities such as:
Six Figure Income Potential
Production Based Rewards - Numerous production-based award trips and incentives
Advancement Opportunities
Desired Skills and Experience:
Our sales teams have been built with individuals from various backgrounds, many of whom did not have previous sales or insurance experience. Experience is not a requirement, but a plus. Our comprehensive training program will assist those that are unlicensed in attaining necessary credentials, which is a short and easy process. We do find, however, that our top sales performers all have the following skills and abilities:
Motivated and goal-oriented
A professional presence and demeanor
A dedication to customer service
Ability to travel in state
Experience with prospecting, networking and/or new business development
Passion for making a difference in the community
Stable work history
Excellent communication and time management skills
Coachable and competitive spirit
Ability to earn client trust, along with excellent relationship management skills
We offer:
Competitive commission package with bonus!
The ability to create a residual income-an opportunity for a lifetime income.
Regular bonus incentives
Unparalleled training program and mentoring program with top veteran leadership.
Company provided leads lists, inbound leads, live transfer leads, and opportunity to cross sell our existing book
Potential for remote days once fully trained and meeting goals
CRM system, ongoing carrier training, networking opportunities, and much more!
Assistance with obtaining state licenses as needed
Earn what you're worth, make a difference in people's lives, and have a great time while you do it!
Responsibilities
Ability to network and develop leads
Use lead lists to establish contact and schedule appointments
Meet with prospective clients
Meet with existing clients to perform annual reviews
Must conduct phone prospecting, face-to-face prospecting and through social media efforts
Conduct sales presentation with the intent of selling an insurance product
Provide claim assistance to clients
Solicit referrals from clients
Qualifications
Must be coachable
Insurance license is a plus but not required
Ability to pass a background check
Ability to use a computer
Demonstrate great customer service skills
Excellent presentation skills
Reliable transportation to meet with prospective and existing clients
Above average analytical skills to determine prospective client needs
CRC Benefits - BenAdmin Solutions Advisor (Remote)
Remote job
**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@crcgroup.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st Shift (United States of America)
**Please review the following job description:**
This is a remote role; however, due to in person presentations successful candidates must live on the West coast due to in person meetings throughout Northern California and Colorado.
The role is responsible for managing the broker experience throughout the new build and renewal process. This role involves collaborating with internal and external stakeholders, providing technical training and support, and analyzing client needs to recommend appropriate technology solutions. The Trainer will also contribute to process improvement initiatives and maintain a high level of customer service.
Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
**KEY RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Collaborate with all pre- and post-sale/service groups to manage broker experience as a point of contact throughout new build and renewal processes implementation.
- Conduct initial training and intake meetings with sales, brokers, BenAdmin to review necessary information for carrier installations and implementation assessment. During this time, the trainer will gather missing information required, identify obstacles, set appropriate expectations, establish trust, offer additional training if needed, and build a relationship with broker.
- Enhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings - be a market technology expert.
- Demonstrate adaptive training styles to target audience's capabilities/skills during regular client trainings and demos. Ability to educate client through virtual or in person meetings on offerings available within market and the necessary next steps including paperwork needed for submission to the BenAdmin team if applicable.
- Analyze clients' business needs and pain points and address them through promotion of technology solutions available within the market to elevate their business growth.
- Continuously monitor, document updates, and evaluate a brokers group build progress via internal tools and provide update communications as outlined through the entire build process.
- Works as a willing partner with each respective department to enhance the broker's experience with each case; participates in projects and meetings as requested.
- Provide superior customer service to internal and external customers in all encounters that is timely, thorough, and appropriate.
- Participate, contribute, and review development of training, tools, document and Standard Operating Procedures while actively participating when requested in User Acceptance Testing (UAT) for new development tools or processes.
**EDUCATION AND EXPERIENCE**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's Degree in technology-based field or equivalent industry experience.
**- 3+ years of previous experience with BenAdmin technology software**
**- 3+ years of related experience in fields of health insurance, BenAdmin, broker agency, health insurance carrier or group benefits insurance.**
**CERTIFICATIONS, LICENSES, REGISTRATIONS**
- None
**FUNCTIONAL SKILLS**
- Outstanding verbal and video presentation skills
- Positive attitude toward customer service (solution oriented and ability to deal with ambiguity)
- Ability to professionally articulate clearly conversationally and compose clear, concise, professional correspondence and response letters/emails to internal and external clients.
- Ability to work in a team environment and build strong cross functional relationships.
- Competent PC skills, proficiency in MS Office products and web browsers
- Desired ability to work with both internal and external clients at all professional title levels.
- Proficient in conducting technical product demo/training sessions on a regular basis.
- Demonstrated ability to easily learn new systems, applications and technology.
- Demonstrated ability to manage workload in many stages of process management.
- Ability to manage to deadlines effectively.
- Excellent research and problem-solving skills with strong attention to detail.
- Demonstrates ability to follow a regular business cadence to organizing their workload, priorities, and activities in a timely manner.
The annual base salary for this position is $80,000.00 - $85,000.00.
**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
**_CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace._**
EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
- Growth: Advance your career with our learning and leadership development programs.
- Innovation: Work in a forward-thinking environment that values new ideas.
- Community: Be part of a supportive team that celebrates success together.
- Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We're Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
Remote Benefits Advisor | High Level Training | Career Transformation
Remote job
Job Description
This position offers a strong transition into financial services with full training and ongoing leadership support. You will work remotely, follow a proven process, and gain skills that set you up for long term success.
Income includes uncapped commissions, bonuses, and leadership opportunities. You will work in a supportive, development centered environment that values personal and professional growth.
Who Thrives Here
People who are:
Coachable and willing to follow a proven process.
Self-driven and goal-oriented.
Good communicators who care about helping others.
Looking for long-term stability and income growth, not another short-term job.
No financial or sales experience is needed - our training covers everything. Licensing can be completed online in 1-2 weeks, and we'll guide you through it.
Why Apply Now
Most people spend years searching for a career that offers both income and lifestyle freedom. Here, you can build both - backed by real mentorship and an award-winning company culture.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
No scripts. No hype. Just a real opportunity to grow - on your terms.
Apply today, and we'll set up a short conversation to see if it's the right fit.
Requirements18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way).
Prior experience in sales, customer service, leadership, or training is a plus-but not required.
Comfortable working remotely and independently.
BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance.
Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income.
Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom.
True Agency Ownership - Build your own business with real contractual ownership.
Legacy Business Transfer - Pass your agency to a loved one and create generational wealth.
Free Life Insurance - One full year of coverage included for qualifying agents.
Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit.
Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider.
Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000.
• • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.
CRC Benefits - BenAdmin Solutions Advisor (Remote)
Remote job
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
This is a remote role; however, due to in person presentations successful candidates must live on the West coast due to in person meetings throughout Northern California and Colorado.
The role is responsible for managing the broker experience throughout the new build and renewal process. This role involves collaborating with internal and external stakeholders, providing technical training and support, and analyzing client needs to recommend appropriate technology solutions. The Trainer will also contribute to process improvement initiatives and maintain a high level of customer service.
Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Collaborate with all pre- and post-sale/service groups to manage broker experience as a point of contact throughout new build and renewal processes implementation.
• Conduct initial training and intake meetings with sales, brokers, BenAdmin to review necessary information for carrier installations and implementation assessment. During this time, the trainer will gather missing information required, identify obstacles, set appropriate expectations, establish trust, offer additional training if needed, and build a relationship with broker.
• Enhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings - be a market technology expert.
• Demonstrate adaptive training styles to target audience's capabilities/skills during regular client trainings and demos. Ability to educate client through virtual or in person meetings on offerings available within market and the necessary next steps including paperwork needed for submission to the BenAdmin team if applicable.
• Analyze clients' business needs and pain points and address them through promotion of technology solutions available within the market to elevate their business growth.
• Continuously monitor, document updates, and evaluate a brokers group build progress via internal tools and provide update communications as outlined through the entire build process.
• Works as a willing partner with each respective department to enhance the broker's experience with each case; participates in projects and meetings as requested.
• Provide superior customer service to internal and external customers in all encounters that is timely, thorough, and appropriate.
• Participate, contribute, and review development of training, tools, document and Standard Operating Procedures while actively participating when requested in User Acceptance Testing (UAT) for new development tools or processes.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's Degree in technology-based field or equivalent industry experience.
• 3+ years of previous experience with BenAdmin technology software
• 3+ years of related experience in fields of health insurance, BenAdmin, broker agency, health insurance carrier or group benefits insurance.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• None
FUNCTIONAL SKILLS
• Outstanding verbal and video presentation skills
• Positive attitude toward customer service (solution oriented and ability to deal with ambiguity)
• Ability to professionally articulate clearly conversationally and compose clear, concise, professional correspondence and response letters/emails to internal and external clients.
• Ability to work in a team environment and build strong cross functional relationships.
• Competent PC skills, proficiency in MS Office products and web browsers
• Desired ability to work with both internal and external clients at all professional title levels.
• Proficient in conducting technical product demo/training sessions on a regular basis.
• Demonstrated ability to easily learn new systems, applications and technology.
• Demonstrated ability to manage workload in many stages of process management.
• Ability to manage to deadlines effectively.
• Excellent research and problem-solving skills with strong attention to detail.
• Demonstrates ability to follow a regular business cadence to organizing their workload, priorities, and activities in a timely manner.
The annual base salary for this position is $80,000.00 - $85,000.00.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyCRC Benefits - BenAdmin Solutions Advisor (Remote)
Remote job
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
This is a remote role; however, due to in person presentations successful candidates must live on the West coast due to in person meetings throughout Northern California and Colorado.
The role is responsible for managing the broker experience throughout the new build and renewal process. This role involves collaborating with internal and external stakeholders, providing technical training and support, and analyzing client needs to recommend appropriate technology solutions. The Trainer will also contribute to process improvement initiatives and maintain a high level of customer service.
Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Collaborate with all pre- and post-sale/service groups to manage broker experience as a point of contact throughout new build and renewal processes implementation.
• Conduct initial training and intake meetings with sales, brokers, BenAdmin to review necessary information for carrier installations and implementation assessment. During this time, the trainer will gather missing information required, identify obstacles, set appropriate expectations, establish trust, offer additional training if needed, and build a relationship with broker.
• Enhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings - be a market technology expert.
• Demonstrate adaptive training styles to target audience's capabilities/skills during regular client trainings and demos. Ability to educate client through virtual or in person meetings on offerings available within market and the necessary next steps including paperwork needed for submission to the BenAdmin team if applicable.
• Analyze clients' business needs and pain points and address them through promotion of technology solutions available within the market to elevate their business growth.
• Continuously monitor, document updates, and evaluate a brokers group build progress via internal tools and provide update communications as outlined through the entire build process.
• Works as a willing partner with each respective department to enhance the broker's experience with each case; participates in projects and meetings as requested.
• Provide superior customer service to internal and external customers in all encounters that is timely, thorough, and appropriate.
• Participate, contribute, and review development of training, tools, document and Standard Operating Procedures while actively participating when requested in User Acceptance Testing (UAT) for new development tools or processes.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's Degree in technology-based field or equivalent industry experience.
• 3+ years of previous experience with BenAdmin technology software
• 3+ years of related experience in fields of health insurance, BenAdmin, broker agency, health insurance carrier or group benefits insurance.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• None
FUNCTIONAL SKILLS
• Outstanding verbal and video presentation skills
• Positive attitude toward customer service (solution oriented and ability to deal with ambiguity)
• Ability to professionally articulate clearly conversationally and compose clear, concise, professional correspondence and response letters/emails to internal and external clients.
• Ability to work in a team environment and build strong cross functional relationships.
• Competent PC skills, proficiency in MS Office products and web browsers
• Desired ability to work with both internal and external clients at all professional title levels.
• Proficient in conducting technical product demo/training sessions on a regular basis.
• Demonstrated ability to easily learn new systems, applications and technology.
• Demonstrated ability to manage workload in many stages of process management.
• Ability to manage to deadlines effectively.
• Excellent research and problem-solving skills with strong attention to detail.
• Demonstrates ability to follow a regular business cadence to organizing their workload, priorities, and activities in a timely manner.
The annual base salary for this position is $80,000.00 - $85,000.00.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyActive LTC Benefits Spec
Remote job
Primary Duties and responsibilities
Analyzes eligibility for and approves or denies the payment of active long-term care claims (analyzes and processes client bills, establishes new independent providers, prepares for annual review, and other transactions applicable to active claims).
Assist in determining provider eligibility as it relates to individual insureds' plan of care by gathering information about the insured's medical function and cognitive status.
Determines applicability of benefits claimed by interpreting state and contract variations.
Responds to questions from incoming insureds or representative's phone calls and emails regarding requests for information needed for ongoing long term claim administration Communicates both verbally and in writing with Insureds and their representatives, Field Force, medical practitioners and related service providers, attorneys, other insurance companies, and divisional resources which involve negotiation and conflict resolution.
Preserves Northwestern Long Term Care's image and reputation in the approval or denial of benefits despite difficult and delicate circumstances.
May be called upon for project and committee work as a Subject Matter Expert (SME), including the development of process improvements.
Update standard work as requested.
Support co-workers to meet the goals of the team and division.
Discuss any identified process improvements ideas with leadership to determine feasibility.
This role involves managing a queue of incoming phone calls, which includes direct client interactions a minimum of 16 hours per week.
Qualifications
Healthcare background desirable
Bachelor's degree or equivalent combination of education and work experience will be considered
Experience with Long Term Care or insurance claims desirable
Strong written and verbal communication skills required
Strong technology skills required
Demonstrated initiative and strong support of team results
High degree of analytical skills, personal organization, and time management
Strong client focus and customer service skills
Ability to deal with ambiguity and maintain a positive outlook in the face of change
Ability to identify process improvement opportunities.
Compensation Range:
Pay Range - Start:
$48,580.00
Pay Range - End:
$90,220.00
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Auto-ApplyServicing Travel Advisor III - Chase Travel (Remote-Florida)
Remote job
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
**Job responsibilities:**
+ Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics
+ Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy
+ Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites
+ Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
+ Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed. Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action
+ Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes
+ Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels
**Required qualifications, capabilities, and skills:**
+ High School Diploma or equivalent
+ Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
+ Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
+ Working knowledge of appropriate Microsoft Office programs such as Excel, Word, and Outlook; quick study of technical concepts.
+ Excellent time management and multi-tasking ability to include advanced knowledge/proficiency using multiple screens in an online environment
+ Ability to work independently, yet also function as a team member
+ You must be willing to work varied hours including nights and weekends
**Shift / Schedule information:**
Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled. The training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Advocate Health - Chief of Philanthropy
Remote job
Primary Purpose
As part of the CEO Cabinet at Advocate Health, the Chief Philanthropy Officer is responsible for the vision, planning, implementation, and management of all development programs across all divisions, academics, service lines, national service lines, community/mission-based programs, and enterprise-wide initiatives. This role provides strategic oversight of all philanthropy activities across the system, including infrastructure, staff and financial reporting, in order to maximize fundraising potential and establish, measure, and enhance fundraising goals and strategies.
This role will also serve as the President of the Advocate Health Philanthropy Institute.
Major Responsibilities
Oversee strategic planning around philanthropy and the role it plays in achieving enterprise goals and strategic differentiators.
Develop a comprehensive, integrated philanthropy strategy for all Divisions, Academics, Service Lines and National Services Lines, incorporating academic fundraising into the framework, inclusive of developing programs to accept local and enterprise-wide gifts
Establish the Advocate Health Philanthropy Institute with a philanthropic vision and framework to elevate the importance of philanthropy across the Enterprise that enables continued growth.
Establish annual goals, objectives, and strategies for fundraising programs, ensuring fundraising efforts are aligned with organizational goals and strategic differentiators.
Develop system-wide processes whereby national and regional initiatives and projects are identified, prioritized and aligned with various types of funding, including traditional philanthropy and non-research government grants.
Partner with senior leaders and executives to engage teams in philanthropy efforts locally and at an enterprise level.
Provide professional fundraising guidance and create a strong development program with measurable goals.
Oversee staff responsible for preparing proposals and materials to secure major gifts from individuals, corporations and foundations.
Ensure smooth operations and data management systems and processes for all foundations.
Manage accounts and provide periodic reports to the all appropriate boards.
Streamline and, where appropriate, simplify Board governance and recruitment by creating a consistent policies and processes for selection criteria, while preserving important local nuances.
Establish a framework to secure philanthropic support from both international and national foundations, corporations and prominent philanthropists.
Develop system-wide policies, administer the annual operating budget, and maximize resources.
Build strong relationships with donors, patients, business, and community leaders.
Ensure local philanthropic efforts are honored and donor intent is respected.
Represent Advocate Health at public functions and special events.
Enhance community awareness and understanding of philanthropy and the Institute.
Provide donor recognition programs to enhance donor morale and repeat giving.
Minimum Job Requirements
Education
Bachelors Degree required.
Work Experience
Required a minimum of 12 years of experience, with at least 10 years of management experience.
Knowledge / Skills / Abilities
Proven ability to lead and inspire a fundraising team, develop strategic plans, and consistently surpass fundraising targets.
Skilled in cultivating relationships with major donors, corporations, and foundations, fostering trust and strong connections.
Extensive knowledge of healthcare philanthropy, including donor cultivation and stewardship, as well as best practices in grant writing.
Experience in setting and executing a strategic vision for a new or expanding fundraising program, with a demonstrated ability to innovate, scale, and adapt fundraising efforts to align with organizational goals and objectives.
Proven success in working within complex integrated organizations to achieve internal consensus on the importance of philanthropy, resulting in collaborative fundraising efforts.
Proficient in analyzing data, identifying funding opportunities, and aligning philanthropic efforts with institutional goals.
Excellent communication skills to effectively convey the healthcare system's mission and vision, and advocate for its community impact.
Well-versed in the healthcare industry, understanding its challenges and unique needs within an academic setting.
Preferred Job Requirements
Education: Masters degree preferred.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
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