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Health advisor skills for your resume and career

Updated January 8, 2025
4 min read
Health advisor example skills
Below we've compiled a list of the most critical health advisor skills. We ranked the top skills for health advisors based on the percentage of resumes they appeared on. For example, 15.2% of health advisor resumes contained patients as a skill. Continue reading to find out what skills a health advisor needs to be successful in the workplace.

15 health advisor skills for your resume and career

1. Patients

Here's how health advisors use patients:
  • Fostered and developed positive relationships with mental health patients and their family members.
  • Advised patients on requirements for a successful appointment per Advocate doctors/specialists.

2. Employee Engagement

Here's how health advisors use employee engagement:
  • Provide leadership with management when implementing new or updated SHE prevention or compliance programs while driving employee engagement.

3. Social Work

Here's how health advisors use social work:
  • Consult with nurses, social workers, psychologists, and physicians as needed.
  • Referred members to social workers and nurses per their needs, also referred members to needed health services.

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how health advisors use mental health:
  • Created specialized cartographic products with environmental health data.
  • Transition individuals with Mental Health illness back into the community and introduce him or her to resources and supports.

5. Global Health

Here's how health advisors use global health:
  • Focused on the global health curriculum that provided a hands-on science perspective which integrated life skills, community service and activism.
  • Contributed to success of NCI Center for Global Health serving as Subject Matter Expert.

6. Excellent Interpersonal

Here's how health advisors use excellent interpersonal:
  • Developed excellent interpersonal skills while dealing with clients and members of staff.

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7. Inbound Calls

Here's how health advisors use inbound calls:
  • Managed approximately 100-150 inbound calls daily.
  • Provided service to customers making inbound calls in reference to benefits, rates, and technical support with online navigation.

8. Health Insurance

Here's how health advisors use health insurance:
  • Manage multiple computer programs while servicing the customer Demonstrated professionalism when interacting with customers Verify demographic and income information for health insurance
  • Assisted Medicare and Medicaid recipients understand their health insurance coverage and options.

9. HIPAA

Here's how health advisors use hipaa:
  • Assisted members by helping them understand Medicare, there insurance benefits while following HIPAA regulations.
  • Assisted members and providers with policy/claims' questions while adhering to HIPAA guidelines.

10. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how health advisors use open enrollment:
  • Assisted members with benefit comparison for open enrollment.
  • Trained temporary employees during Open Enrollment

11. Appeals

Here's how health advisors use appeals:
  • Executed successful denial appeals with insurance companies.
  • Certified to conduct first and second level appeals for denial of service.

12. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how health advisors use outbound calls:
  • Call center environment with high volume Inbound and outbound calls from members enrolled in the Affordable Care Act plans.
  • Take outbound calls checking up with our members on the behalf of an issue we looked further into.

13. Health Education

Health education refers to education concerning healthcare.

Here's how health advisors use health education:
  • Provided telephonic health education and support to members on diverse medical conditions and treatments.
  • Provided basic health education contributing to the community's improved health and increased consciousness.

14. Plan Changes

Here's how health advisors use plan changes:
  • Discussed options, provided alternatives when appropriate and offered counseling and recommendations for plan changes.
  • Provide counseling and recommendations for plan changes based on individual customer's health and financial needs.

15. Health Programs

Here's how health advisors use health programs:
  • Implemented preventative health programs to encourage students to make healthy lifestyle decisions
  • Assisted in-bound callers by providing information regarding specific health programs.
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List of health advisor skills to add to your resume

Health advisor skills

The most important skills for a health advisor resume and required skills for a health advisor to have include:

  • Patients
  • Employee Engagement
  • Social Work
  • Mental Health
  • Global Health
  • Excellent Interpersonal
  • Inbound Calls
  • Health Insurance
  • HIPAA
  • Open Enrollment
  • Appeals
  • Outbound Calls
  • Health Education
  • Plan Changes
  • Health Programs
  • Rate Increases
  • Facilitate Enrollment
  • Marketplace
  • Medicare Advantage
  • Support Resources
  • Outbound Communications
  • Schedule Adherence
  • Appointment Scheduling
  • Quality Standards
  • Medical Benefits
  • Enrollment Process
  • CPT
  • Blood Pressure
  • Member Retention
  • Hippa
  • Medical Claims
  • Customer Care
  • Health Plan Benefits
  • Billing Issues
  • ACA
  • Customer Issues
  • Care Program
  • EOB
  • Member Issues
  • Pharmacy Benefits
  • Claims Processing
  • School Health
  • Stress Management
  • Hiv Testing
  • Customer Calls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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