Clinical Laboratory Assistant jobs at Health Alliance

Accurately collects specimens from patients with the appropriate sense of urgency, communicates effectively with nursing staff, collaborates with laboratory staff and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed. KNOWLEDGE AND SKILLS: REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; keyboarding skills preferred. Ability to work while standing, bending or walking while pushing a cart for entire shift. Superior time management, planning, and organization skills. Excellent written and verbal communication skills. Critical thinking skills to support quality decision-making. Working knowledge of basic computer applications. EDUCATION: High school diploma or GED required; completion of formal phlebotomy training program or equivalent is required YEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast paced environment preferred. LICENSES & CERTIFICATIONS: Phlebotomy certification preferred. Obtains blood specimens: Follows proper patient identification protocols Follows established blood collection protocols Utilizes straight needle during most venipunctures performed Fully competent in order of draw Checks tubes at time of collection for expiration dates Demonstrates a high level of skill resulting in minimal unsuccessful draws or recollects Demonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safety Understands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metals Follows proper collection protocol for blood cultures with minimal contamination Provides support for all departments in obtaining prior unsuccessful collections Performs daily, weekly, and monthly maintenance or safety checks as assigned May perform basic pre-analytic processing functions such as centrifuging or aliquoting samples as needed Patient care: Uses name and title to introduce self to all patients Communicates the services being performed and what is needed from the patient Utilizes professional, medical terminology Uses empathy and de-escalation skills as needed when interacting with patients and navigating stressful situations Acts in accordance with The Christ Hospital Health Network mission, vision and values Housekeeping: Keeps phlebotomy cart clean and free of food and beverages Keeps phlebotomy stock room area clean and organized Ensures cart is free from expired items Properly disposes of all trash and sharps in the appropriate containers Properly disposes of PHI Productivity expectations: Prioritizes workload between routine, stat, and timed draws Performs first blood collection within 15 minutes of scheduled shift start time Ensures transit of samples to laboratory within 30 minutes of collection Ability to consistently perform five patient draws per hour when required by volume Communication and clerical duties: Answers department phone(s) promptly and courteously, identifying self to caller Handles phone requests with minimal call transfers Checks and responds to all email and team communication boards regularly Ensures all required forms are filled out completely and accurately Completes all required training by assigned due date Effectively utilizes computer systems to look up patients and check order and draw status Other duties and expectations: Collaborates with team members to assist in obtaining prior unsuccessful collections Ensures adequate coverage for lunch breaks via established department systems and procedures Performs training and provides feedback for new hires Assists co-workers in problem resolution Assists others after assigned duties are complete Performs all other duties as assigned.

Schedule: Contingent as needed, 8 hour shifts between the hours of 8am and 5:30pm with possible rotating weekends and holidays, not benefits eligible. This role with involve phlebotomy. Phlebotomist Summary: Provides clerical and patient care support, especially regarding specimen collection and specimen processing. Performs patient registration, specimen accessioning, specimen collection (including venipuncture, capillary, sweat chloride, and miscellaneous other collections), ensuring specimen preparation and processing is completed, and waived laboratory testing. Job Description: Essential Functions: Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection. Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria. Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance. Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Documents daily, weekly, and monthly tasks on assigned work area task lists. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Participates in continuing education programs. Education Requirement: High school diploma or equivalent, required. Certifications: American Society for Clinical Pathology (ASCP) certification, preferred. CPR certification, preferred. Skills: Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience required. Interpersonal relationship skills to collaborate with internal and external customers. Effective in both written and oral communications. Efficient in collaborative and independent work. Experience: One-year of clinical laboratory/ medical experience and office experience, preferred. Two years of phlebotomy experience, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Seeing - Far/near, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Sitting, Standing "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Contingent, as needed - shifts could vary on 1st and 2nd shift, not benefits eligble Provides clerical and patient care support, especially regarding specimen collection and specimen processing. Performs patient registration, specimen accessioning, specimen collection (including venipuncture, capillary, sweat chloride, and miscellaneous other collections), ensuring specimen preparation and processing is completed, and waived laboratory testing. Job Description: Essential Functions: Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection. Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria. Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance. Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Documents daily, weekly, and monthly tasks on assigned work area task lists. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Participates in continuing education programs. Education Requirement: High school diploma or equivalent, required. Certifications: American Society for Clinical Pathology (ASCP) certification, preferred. CPR certification, preferred. Skills: Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience required. Interpersonal relationship skills to collaborate with internal and external customers. Effective in both written and oral communications. Efficient in collaborative and independent work. Experience: One-year of clinical laboratory/ medical experience and office experience, preferred. Two years of phlebotomy experience, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Seeing - Far/near, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Sitting, Standing "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Monday-Friday, 8a-4:30p, 40 hrs./week Assists with the provision of quality patient care and performs required administrative tasks. Job Description: Essential Functions: May prepare correspondence, documents, reports and other materials of varying complexity and confidentiality, sometimes requiring independent judgment. Schedules patient appointments and provides follow-up and reminder calls. Assists with various clinical tasks that include rooming of patients, vital signs, heights and weights, and any applicable screening questions. Provides basic, supportive patient care and administers approved medications under the delegation of a Registered Nurse or Licensed Practical Nurse. Collects and reports data to a licensed professional, including any abnormalities, and documents all findings in the medical record. May act as a preceptor for orientation and training of new staff, float staff and students as directed. Education Requirement: Graduate of an accredited Medical Assistant program or five years of equivalent experience, required. Certifications: CPR certified (American Heart Association Heart saver with pediatric content) course, or Health Care Provider course or Red Cross equivalent, required. Skills: Strong written and verbal communications, interpersonal and problem-solving skills and professional behavior in the presence of patients and staff. Successful completion of Unlicensed Assistive Personnel orientation, and skills verification as required and provided by Nationwide Children's Hospital. Computer familiarity and literacy with general data entry. Ability to learn and be proficient with specific computer programs, systems and Electronic Medical Record documentation. Experience: • In lieu of accredited medical assistant program, five years of experience with blood pressures, temperatures, respirations, pulse, height, and weight, required. • Pediatric experience, preferred. Physical Requirements: OCCASIONALLY: Biohazard waste, Climb stairs/ladder, Computer skills, Driving motor vehicles (work required) *additional testing may be required, Fume /Gases /Vapors, Lifting / Carrying: 41-60 lbs, Lifting / Carrying: 61-100 lbs, Machinery, Power Tools, Pushing / Pulling: 100 lbs or greater with assistance FREQUENTLY: Bend/twist, Blood and/or Bodily Fluids, Chemicals/Medications, Communicable Diseases and/or Pathogens, Depth perception, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Pushing / Pulling: 61-100 lbs, Reaching above shoulder, Repetitive hand/arm use, Sitting, Squat/kneel CONTINUOUSLY: Audible speech, Color vision, Decision Making, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Seeing - Far/near, Standing, Walking "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Full-Time, 11:00PM-7:30AM with a holiday and weekend rotation, Benefits Eligible Performs accurate and timely processing, testing, and resulting. Provides preventive maintenance, quality control, and customer service. Works in NCH Clinical Lab testing areas, including: CMI, Core Lab, Transfusion Services, POCT, Molecular, Diagnostic Immunology, AP doing high complexity testing, Offsite Labs performing moderate complexity testing. Job Description: Essential Functions: Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage. Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence, One Team collaboration, and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development and improvement within the department including participating in quality assurance, continuing education programs, department meetings, and special projects. Demonstrates the initiative and ability to provide feedback that is useful and assists in individual improvement. Assist with training and competency of employees, students, fellows, rotators, etc. Education Requirement: Education Requirement Bachelor's Degree in a chemical, biological, clinical or medical laboratory science or medical technology from accredited institution OR equivalent education and training as defined in the Code of Federal Regulations 42CFR493.1489(b)(3)(ii). Certifications: American Society of Clinical Pathology (ASCP) certification, preferred. Skills: Organizational and communication skills, attention to detail, and computer skills. Demonstrates discipline-specific technical skills. Maintain and foster interpersonal relationships with internal and external customers. Demonstrated ability to work efficiently and independently promoting a team environment. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Computer skills, Hand use: grasping, gripping, turning, Machinery, Repetitive hand/arm use, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Decision Making, Depth perception, Flexing/extending of neck, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Seeing - Far/near, Sitting, Standing "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Part-Time, 3rd Shift 11:00PM-7:30AM, Benefits Eligible Performs accurate and timely processing, testing, and resulting. Provides preventive maintenance, quality control, and customer service. Job Description: Essential Functions: Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage. Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols, lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development/improvement within the department including participating in quality assurance, continuing education programs, and department meetings. Education Requirement: Associate's degree in laboratory science or medical laboratory technology from an accredited institution. OR be a high school graduate or equivalent and have successfully completed an official military medical laboratory procedures course of at least a duration of 50 weeks and have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician) Certifications: American Society of Clinical Pathology (ASCP) certification, preferred. Skills: Organizational and communication skills, attention to detail, and computer skills. Demonstrates discipline-specific technical skills. Maintain and foster interpersonal relationships with internal and external customers. Demonstrated ability to work efficiently and independently promoting a team environment. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting, Standing "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Full-Time, 7:00AM-3:30PM with rotating weekends and holidays, benefits eligible. Performs accurate and timely processing, testing, and resulting. Provides preventive maintenance, quality control, and customer service. Works in NCH Clinical Lab testing areas, including: CMI, Core Lab, Transfusion Services, POCT, Molecular, Diagnostic Immunology, AP doing high complexity testing, Offsite Labs performing moderate complexity testing. Job Description: Essential Functions: Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage. Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence, One Team collaboration, and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development and improvement within the department including participating in quality assurance, continuing education programs, department meetings, and special projects. Demonstrates the initiative and ability to provide feedback that is useful and assists in individual improvement. Assist with training and competency of employees, students, fellows, rotators, etc. Education Requirement: Education Requirement Bachelor's Degree in a chemical, biological, clinical or medical laboratory science or medical technology from accredited institution OR equivalent education and training as defined in the Code of Federal Regulations 42CFR493.1489(b)(3)(ii). Certifications: American Society of Clinical Pathology (ASCP) certification, preferred. Skills: Organizational and communication skills, attention to detail, and computer skills. Demonstrates discipline-specific technical skills. Maintain and foster interpersonal relationships with internal and external customers. Demonstrated ability to work efficiently and independently promoting a team environment. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Computer skills, Hand use: grasping, gripping, turning, Machinery, Repetitive hand/arm use, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Decision Making, Depth perception, Flexing/extending of neck, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Seeing - Far/near, Sitting, Standing "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Benefits eligible- 2:30pm-CL with Rotating weekends and Holidays- hours may differ. Performs accurate and timely processing, testing, and resulting. Provides preventive maintenance, quality control, and customer service. Job Description: Essential Functions: Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage. Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols, lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development/improvement within the department including participating in quality assurance, continuing education programs, and department meetings. Education Requirement: Associate's degree, required. Field of study in medical laboratory technology; or a chemical, physical or biological science, preferred. Licensure Requirement: (not specified) Certifications: American Society of Clinical Pathology (ASCP) certification, preferred. Skills: Organizational and communication skills, attention to detail, and computer skills. Demonstrates discipline-specific technical skills. Maintain and foster interpersonal relationships with internal and external customers. Demonstrated ability to work efficiently and independently promoting a team environment. Experience: (not specified) Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting, Standing Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Benefits eligible- 2:30pm-CL with Rotating weekends and Holidays- hours may differ. Performs accurate and timely processing, testing, and resulting. Provides preventive maintenance, quality control, and customer service. Job Description: Essential Functions: Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage. Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols, lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development/improvement within the department including participating in quality assurance, continuing education programs, and department meetings. Education Requirement: Associate's degree, required. Field of study in medical laboratory technology; or a chemical, physical or biological science, preferred. Licensure Requirement: (not specified) Certifications: American Society of Clinical Pathology (ASCP) certification, preferred. Skills: Organizational and communication skills, attention to detail, and computer skills. Demonstrates discipline-specific technical skills. Maintain and foster interpersonal relationships with internal and external customers. Demonstrated ability to work efficiently and independently promoting a team environment. Experience: (not specified) Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting, Standing Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Under the guidance of the Supervisor and leadership team, conducts a wide range of laboratory tests to gather essential data for accurate diagnosis and effective treatment of diseases in a medical center. EDUCATION AND EXPERIENCE: Required Bachelor's degree in a chemical, biological, clinical or medical laboratory science or medical technology from an accredited institution; or Associate's degree in a laboratory science (chemical or biological science) or medical laboratory technology from an accredited institution; or Equivalent laboratory training and experience meeting the requirements defined in CLIA regulation 42CFR493.1489(b)(3)(ii) (see NOTE 2); or Successful completion of at least a 50 week official US military medical laboratory procedures training course and currently hold or have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician). Preferred Completion of certification/licensure requirements that meet CLIA/CAP requirements for the performance of high complexity testing YEARS OF EXPERIENCE: No experience required; 2 years of experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge of laboratory operations; familiarity with laboratory departments, functions, and processes; strong organizational and interpersonal skills; excellent written and oral communication skills; PC word processing, and spreadsheet skills. LICENSES & CERTIFICATIONS: Certified Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT)or certification through other national certifying agency preferred. Departmental Support: Conducts, directs, or assists in special projects, evaluations, or research initiatives. Participates in scheduled cross-training rotations while demonstrating ongoing competency across various sections of the Clinical Laboratory. Contributes to the enhancement of organizational performance by identifying areas for improvement, recommending effective methodologies for improvement initiatives, executing new procedures, collecting relevant data, and offering input during departmental discussions. Engages in the establishment of job requirements and goals and perform all duties at an expected level of competency. Technical Skills and Knowledge: Demonstrates the necessary skills to independently conduct a variety of laboratory tests, showing proficiency in each area. Efficiently operates laboratory instruments while performing checks, calibrations, preventative maintenance, and basic troubleshooting according to established written guidelines. Contributes to Quality Control procedures by accurately performing and reporting results, as well as identifying any discrepancies in Quality Control. Facilitates the preparation of samples for analysis and ensures proper storage and preservation of specimens. Assists in preparing reagents and monitors supply inventories, managing stock supplies as needed. Performs registration and sample collection as required by the location. Engages in routine procedures relevant to the discipline, including data collection and analysis that may impact patient care decisions. Collaborates on the development of new procedures and the enhancement of existing ones. After achieving proficiency in both basic and some advanced skills, provides training to bench personnel and students in laboratory procedures. May serve as a subject matter expert for the laboratory information system as needed and train staff where applicable. Professional Development: Maintains currency in the field, including any required licenses or certifications by engaging in continued education, attending conferences, meetings, in-services, networking opportunities, literature reviews, or seminars. Participates in all mandatory training sessions at The Christ Hospital. Utilizes the knowledge and skills acquired in work and department. May also participate in internal or external professional committees, agencies, councils, and related activities. Customer Service: Cultivates and maintains positive working relationships with clients, colleagues, and other important stakeholders. Responds to requests in a timely and effective manner. Strives to identify, understand, and accommodate customer needs and expectations. Shares relevant information with clients, colleagues, and key stakeholders to ensure clear communication and alignment. Quality and Accountability: Executes tasks with accuracy and care, striving for a consistently low error rate. Remains attentive to the needs of the section and actively contributes skills and expertise to address those needs. Takes ownership of actions and ensures that tasks are followed through to completion. Complies with relevant policies, guidelines, regulations, and accreditation standards, documenting compliance as necessary. Upholds the standards and code of ethics set forth by The Christ Hospital. Maintains an organized work environment that promotes safety, accessibility, and efficiency for team members, patients, and families alike.

Accurately collects specimens from patients with the appropriate sense of urgency, communicates effectively with nursing staff, collaborates with laboratory staff and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed. KNOWLEDGE AND SKILLS: REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; keyboarding skills preferred. Ability to work while standing, bending or walking while pushing a cart for entire shift. Superior time management, planning, and organization skills. Excellent written and verbal communication skills. Critical thinking skills to support quality decision-making. Working knowledge of basic computer applications. EDUCATION: High school diploma or GED required; completion of formal phlebotomy training program or equivalent is required YEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast paced environment preferred. LICENSES & CERTIFICATIONS: Phlebotomy certification preferred. Obtains blood specimens: Follows proper patient identification protocols Follows established blood collection protocols Utilizes straight needle during most venipunctures performed Fully competent in order of draw Checks tubes at time of collection for expiration dates Demonstrates a high level of skill resulting in minimal unsuccessful draws or recollects Demonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safety Understands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metals Follows proper collection protocol for blood cultures with minimal contamination Provides support for all departments in obtaining prior unsuccessful collections Performs daily, weekly, and monthly maintenance or safety checks as assigned May perform basic pre-analytic processing functions such as centrifuging or aliquoting samples as needed Patient care: Uses name and title to introduce self to all patients Communicates the services being performed and what is needed from the patient Utilizes professional, medical terminology Uses empathy and de-escalation skills as needed when interacting with patients and navigating stressful situations Acts in accordance with The Christ Hospital Health Network mission, vision and values Housekeeping: Keeps phlebotomy cart clean and free of food and beverages Keeps phlebotomy stock room area clean and organized Ensures cart is free from expired items Properly disposes of all trash and sharps in the appropriate containers Properly disposes of PHI Productivity expectations: Prioritizes workload between routine, stat, and timed draws Performs first blood collection within 15 minutes of scheduled shift start time Ensures transit of samples to laboratory within 30 minutes of collection Ability to consistently perform five patient draws per hour when required by volume Communication and clerical duties: Answers department phone(s) promptly and courteously, identifying self to caller Handles phone requests with minimal call transfers Checks and responds to all email and team communication boards regularly Ensures all required forms are filled out completely and accurately Completes all required training by assigned due date Effectively utilizes computer systems to look up patients and check order and draw status Other duties and expectations: Collaborates with team members to assist in obtaining prior unsuccessful collections Ensures adequate coverage for lunch breaks via established department systems and procedures Performs training and provides feedback for new hires Assists co-workers in problem resolution Assists others after assigned duties are complete Performs all other duties as assigned.

Supervise day to day operations of the simulation and skills lab to ensure high-quality, evidence-based learning experiences that align with curriculum goals and promote student competency. Collaborate with faculty to plan and implement simulation and skills lab activities to support nursing and health science education. KNOWLEDGE AND SKILLS: Clinical and/or teaching experience in healthcare education. Certification as CHSE (Certified Healthcare Simulation Educator) or CHSOS (Certified Healthcare Simulation Operations Specialist) offered by the Society for Simulation in Healthcare (SSH) within three years from date of hire. EDUCATION: Bachelor's degree in clinical practice discipline or related field (Master's preferred). YEARS OF EXPERIENCE: Two years clinical and/or teaching experience in healthcare education REQUIRED SKILLS AND KNOWLEDGE: Proficiency in simulation technology and healthcare equipment Strong organizational, communication, and problem-solving skills. LICENSES REGISTRATIONS &/or CERTIFICATIONS: Certified Healthcare Simulation Educator (CHSE) or Certified Healthcare Simulation Operations Specialist (CHSOS) offered by the Society for Simulation in Healthcare (SSH) within three years from date of hire Operations & Maintenance: Organize and maintain the simulation and clinical lab spaces, simulators, task trainers, AV systems, software, and medical devices are functional, properly maintained, and ready for instructional use. Develop and manage schedules for simulation sessions, skills labs, and faculty training sessions. Develop, implement, and enforce safety standards, lab policies, and ensure adherence to accreditation and regulatory requirements. Develop and maintain standard operating procedures for simulation implementation in both classroom and clinical settings, ensuring consistency, quality, and compliance. Prepare simulation spaces, set up equipment, and operate simulation-related technology during sessions, ensuring realism and instructional effectiveness. Manage lab inventory and supplies and ensure accurate recordkeeping of supply usage by course and clinical labs Monitor expenditures and contribute to the annual budget by providing recommendations regarding equipment, supplies, and technology needs. Instructional Support and Quality Improvement Ensure the goals of the simulation and skills labs align with institutional and programmatic priorities. Partner with faculty to integrate simulation and lab activities into course curricula, ensuring alignment with course objectives, program outcomes, and competency requirements. Collaborate with course and clinical leads at least one month before each semester to confirm simulation plans, determine any revisions, and coordinate scheduling. Provide orientation and ongoing training to faculty and students on simulation technologies, best practices, procedures, and debriefing methodologies to maximize learning outcomes. Regularly evaluate simulation and lab operations using feedback and outcomes data. Implement improvements to enhance educational effectiveness and efficiency. Maintain comprehensive records for each simulation. Documentation includes simulation outcomes, pre-work, scenario details, alignment to course/program outcomes and competencies, and customized debriefing materials. Performs other role-related responsibilities as required Actively participate in shared governance and program committees Attend graduation and appropriate events

Performs routine laboratory test procedures (waived and moderately complex) and support functions in the testing area. Assigned duties are limited by the experience the individual brings to the job and specific training protocols completed. KNOWLEDGE AND SKILLS: EDUCATION: High school diploma or GED required; YEARS OF EXPERIENCE: 0 REQUIRED SKILLS AND KNOWLEDGE: Prior experience is preferred. LICENSES & CERTIFICATIONS: None Performs waived and moderately complex testing as defined by CLIA. Performs and reports testing according to established protocols, including evaluation of specimen acceptability. Handles problems appropriately and exhibits good judgment. Operates, maintains, and repairs clinical laboratory equipment within the scope of training including routine preventive maintenance, calibrations, and safety checks. Keeps appropriate persons informed of instrument problems and resolutions. Performs and records all quality control procedures. Evaluates the results of quality control and implements corrective action within scope of training. Recognizes instrument and equipment malfunctions. Keeps appropriate persons informed of problems and issues. Provides support functions to technologists including the delivery of samples to the work area, loading of samples onto instruments and filing samples in the sample archiving system; Also, may assist with thawing, pooling, importing, and issuing of blood products Competently accessions, triages and processes specimens in preparation for testing and transit. Follows established guidelines for centrifugation and aliquoting of samples. Uses computer programs to track specimen transport and minimize lost specimens. Manage and maintain departmental supply ordering and inventory processes to prevent shortages and overstocking. Enters orders using the appropriate IT system and works with vendors to obtain quotes and track shipping. Assists with the unpacking and storage of laboratory supplies upon receipt in the laboratory.

Performs routine laboratory test procedures (waived and moderately complex) and support functions in the testing area. Assigned duties are limited by the experience the individual brings to the job and specific training protocols completed. KNOWLEDGE AND SKILLS: EDUCATION: High school diploma or GED required; YEARS OF EXPERIENCE: 0 REQUIRED SKILLS AND KNOWLEDGE: Prior experience is preferred. LICENSES & CERTIFICATIONS: None Performs waived and moderately complex testing as defined by CLIA. Performs and reports testing according to established protocols, including evaluation of specimen acceptability. Handles problems appropriately and exhibits good judgment. Operates, maintains, and repairs clinical laboratory equipment within the scope of training including routine preventive maintenance, calibrations, and safety checks. Keeps appropriate persons informed of instrument problems and resolutions. Performs and records all quality control procedures. Evaluates the results of quality control and implements corrective action within scope of training. Recognizes instrument and equipment malfunctions. Keeps appropriate persons informed of problems and issues. Provides support functions to technologists including the delivery of samples to the work area, loading of samples onto instruments and filing samples in the sample archiving system; Also, may assist with thawing, pooling, importing, and issuing of blood products Competently accessions, triages and processes specimens in preparation for testing and transit. Follows established guidelines for centrifugation and aliquoting of samples. Uses computer programs to track specimen transport and minimize lost specimens. Manage and maintain departmental supply ordering and inventory processes to prevent shortages and overstocking. Enters orders using the appropriate IT system and works with vendors to obtain quotes and track shipping. Assists with the unpacking and storage of laboratory supplies upon receipt in the laboratory.

The Phlebotomist performs venipuncture and fingerstick blood collection from adults. Performs heelstick blood collection as needed from infants. Performs a variety of clerical duties related to the processing of laboratory orders and reports using the hospital and lab computer system, as well as other clerical and clinical office duties as needed. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Diploma or Equivalent Required. Formal Phlebotomy training required. YEARS OF EXPERIENCE: 1 yr phlebotomy experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge and skill to perform phlebotomy procedures. Interpersonal skills to communicate with customers, staff and associates with tact and good judgment. Manual dexterity is required to handle the equipment of the position- test tubes, needles, vials, computer terminals. Visual acuity is necessary to ready orders, labels, patient identification bracelets, and procedures. Must have excellent computer skills. Must pass skills assessment testing. LICENSES & CERTIFICATIONS: Laboratory Specimen Collection Performs venipunctures, finger sticks, heel sticks and IVY bleeding time studies. • Is able to judge proper collection technique and has knowledge of anatomy of venipunctures sites. Follows Lab protocol regarding collection attempts, backup procedures and utilizes lab resource manual for assistance as needed. • Adheres to safety policies of using gloves and protective barrier equipment, disposing of sharps according to hospital policy. • Has knowledge of various specimen tubes anticoagulants and proper sequence of tubes to be drawn. Follows lab medicine protocol regarding labeling of specimens, delivering in a timely manner, ordering test accurately and verifying ordered tests against specimens collected. Checks to make sure lab test is ordered correctly before sending specimens to lab. • Has a thorough understanding of special collection techniques. Uses sterile procedure for blood cultures, butterfly apparatus, etc. • Responds to, and is sensitive to, special needs of patients to include fainting, seizures or other adverse reactions to venipunctures procedures or fasting exams. Also to include patients special attention due to concerns and/or fears. • Verifies phlebotomy charges and submits label sheets daily for statistics. • Maintains work area, according to cleaning schedule, stocks work area with supplies, linens, etc. orders supplies as assigned, reports any unsafe areas to management as appropriate. Customer Service- Treats all customers (patients, medical staff, co-workers, visitors, etc.) in a courteous and respectful manner, making every effort to make them feel at ease and comfortable with their experience. • Uses the appropriate title and name of customers, introduces self and explains procedures to be performed and the time required. • Communicates clearly, explaining delays in a timely manner. • Responds to customer questions and/or concerns in a professional manner, instilling confidence, being observant of patient needs, offering assistance as needed, striving to reduce levels of concern or fear. • Handles upset, angry, or inconvenienced customers by listening without being defensive, offering apologies as appropriate, assuring that you will correct the problem or help and follow-up as needed, communicate the incident to the supervisor. • Demonstrates willingness to work with and assist co-workers in any way to provide timely patient service. Participates in department and hospital customer service programs to recognize others who provide exceptional customer service above and beyond the expectations listed. • Demonstrates ability to communicate with all age groups as appropriate. Assists with Clerical and Clinical Duties as assigned by Manager • Assists with clerical duties and patient reception as needed. Maintains skills as required to function as part of the testing team. • Collects, enters and codes demographic and financial data on hospital information system. Obtains consents for medical care, financial responsibility, including obtaining ABS when applicable, and insurance forms. Copies each patient's insurance card. • Assists in calling patients for information in preparation for their registration

The Phlebotomist performs venipuncture and fingerstick blood collection from adults. Performs heelstick blood collection as needed from infants. Performs a variety of clerical duties related to the processing of laboratory orders and reports using the hospital and lab computer system, as well as other clerical and clinical office duties as needed. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Diploma or Equivalent Required. Formal Phlebotomy training required. YEARS OF EXPERIENCE: 1 yr phlebotomy experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge and skill to perform phlebotomy procedures. Interpersonal skills to communicate with customers, staff and associates with tact and good judgment. Manual dexterity is required to handle the equipment of the position- test tubes, needles, vials, computer terminals. Visual acuity is necessary to ready orders, labels, patient identification bracelets, and procedures. Must have excellent computer skills. Must pass skills assessment testing. LICENSES & CERTIFICATIONS: Laboratory Specimen Collection Performs venipunctures, finger sticks, heel sticks and IVY bleeding time studies. • Is able to judge proper collection technique and has knowledge of anatomy of venipunctures sites. Follows Lab protocol regarding collection attempts, backup procedures and utilizes lab resource manual for assistance as needed. • Adheres to safety policies of using gloves and protective barrier equipment, disposing of sharps according to hospital policy. • Has knowledge of various specimen tubes anticoagulants and proper sequence of tubes to be drawn. Follows lab medicine protocol regarding labeling of specimens, delivering in a timely manner, ordering test accurately and verifying ordered tests against specimens collected. Checks to make sure lab test is ordered correctly before sending specimens to lab. • Has a thorough understanding of special collection techniques. Uses sterile procedure for blood cultures, butterfly apparatus, etc. • Responds to, and is sensitive to, special needs of patients to include fainting, seizures or other adverse reactions to venipunctures procedures or fasting exams. Also to include patients special attention due to concerns and/or fears. • Verifies phlebotomy charges and submits label sheets daily for statistics. • Maintains work area, according to cleaning schedule, stocks work area with supplies, linens, etc. orders supplies as assigned, reports any unsafe areas to management as appropriate. Customer Service- Treats all customers (patients, medical staff, co-workers, visitors, etc.) in a courteous and respectful manner, making every effort to make them feel at ease and comfortable with their experience. • Uses the appropriate title and name of customers, introduces self and explains procedures to be performed and the time required. • Communicates clearly, explaining delays in a timely manner. • Responds to customer questions and/or concerns in a professional manner, instilling confidence, being observant of patient needs, offering assistance as needed, striving to reduce levels of concern or fear. • Handles upset, angry, or inconvenienced customers by listening without being defensive, offering apologies as appropriate, assuring that you will correct the problem or help and follow-up as needed, communicate the incident to the supervisor. • Demonstrates willingness to work with and assist co-workers in any way to provide timely patient service. Participates in department and hospital customer service programs to recognize others who provide exceptional customer service above and beyond the expectations listed. • Demonstrates ability to communicate with all age groups as appropriate. Assists with Clerical and Clinical Duties as assigned by Manager • Assists with clerical duties and patient reception as needed. Maintains skills as required to function as part of the testing team. • Collects, enters and codes demographic and financial data on hospital information system. Obtains consents for medical care, financial responsibility, including obtaining ABS when applicable, and insurance forms. Copies each patient's insurance card. • Assists in calling patients for information in preparation for their registration

The Phlebotomist performs venipuncture and fingerstick blood collection from adults. Performs heelstick blood collection as needed from infants. Performs a variety of clerical duties related to the processing of laboratory orders and reports using the hospital and lab computer system, as well as other clerical and clinical office duties as needed. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Diploma or Equivalent Required. Formal Phlebotomy training required. YEARS OF EXPERIENCE: 1 yr phlebotomy experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge and skill to perform phlebotomy procedures. Interpersonal skills to communicate with customers, staff and associates with tact and good judgment. Manual dexterity is required to handle the equipment of the position- test tubes, needles, vials, computer terminals. Visual acuity is necessary to ready orders, labels, patient identification bracelets, and procedures. Must have excellent computer skills. Must pass skills assessment testing. LICENSES & CERTIFICATIONS: Laboratory Specimen Collection Performs venipunctures, finger sticks, heel sticks and IVY bleeding time studies. * Is able to judge proper collection technique and has knowledge of anatomy of venipunctures sites. Follows Lab protocol regarding collection attempts, backup procedures and utilizes lab resource manual for assistance as needed. * Adheres to safety policies of using gloves and protective barrier equipment, disposing of sharps according to hospital policy. * Has knowledge of various specimen tubes anticoagulants and proper sequence of tubes to be drawn. Follows lab medicine protocol regarding labeling of specimens, delivering in a timely manner, ordering test accurately and verifying ordered tests against specimens collected. Checks to make sure lab test is ordered correctly before sending specimens to lab. * Has a thorough understanding of special collection techniques. Uses sterile procedure for blood cultures, butterfly apparatus, etc. * Responds to, and is sensitive to, special needs of patients to include fainting, seizures or other adverse reactions to venipunctures procedures or fasting exams. Also to include patients special attention due to concerns and/or fears. * Verifies phlebotomy charges and submits label sheets daily for statistics. * Maintains work area, according to cleaning schedule, stocks work area with supplies, linens, etc. orders supplies as assigned, reports any unsafe areas to management as appropriate. Customer Service- Treats all customers (patients, medical staff, co-workers, visitors, etc.) in a courteous and respectful manner, making every effort to make them feel at ease and comfortable with their experience. * Uses the appropriate title and name of customers, introduces self and explains procedures to be performed and the time required. * Communicates clearly, explaining delays in a timely manner. * Responds to customer questions and/or concerns in a professional manner, instilling confidence, being observant of patient needs, offering assistance as needed, striving to reduce levels of concern or fear. * Handles upset, angry, or inconvenienced customers by listening without being defensive, offering apologies as appropriate, assuring that you will correct the problem or help and follow-up as needed, communicate the incident to the supervisor. * Demonstrates willingness to work with and assist co-workers in any way to provide timely patient service. Participates in department and hospital customer service programs to recognize others who provide exceptional customer service above and beyond the expectations listed. * Demonstrates ability to communicate with all age groups as appropriate. Assists with Clerical and Clinical Duties as assigned by Manager * Assists with clerical duties and patient reception as needed. Maintains skills as required to function as part of the testing team. * Collects, enters and codes demographic and financial data on hospital information system. Obtains consents for medical care, financial responsibility, including obtaining ABS when applicable, and insurance forms. Copies each patient's insurance card. * Assists in calling patients for information in preparation for their registration

Accurately registers patients with appropriate demographic information, determines orders needed, collects all required specimens to include, blood, urine, or swabs, prioritizes workflow with appropriate sense of urgency, performs EKGs, processes specimens for courier transport to the laboratory, communicates effectively with referring physicians, collaborates with team members and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed. KNOWLEDGE AND SKILLS: REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; data entry skills preferred. Ability to work while standing or bending for the duration of the assigned shift. Superior time management, planning, and organization skills. Excellent written and verbal communication skills. Critical thinking skills to support quality decision-making. Working knowledge of basic computer applications. EDUCATION: High school diploma or GED required; completion of formal phlebotomy training program required. YEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast-paced environment preferred. LICENSES & CERTIFICATIONS: Phlebotomy certification preferred. Registers patients for correct testing: Utilizes EMS to register patients Obtains demographic information, insurance card, driver license, etc. Collaborates with patient to determine which orders they need fulfilled during the visit Links orders to patient appointment Manually enters paper scripts for non-network providers Obtains blood and urine specimens: Follows proper patient identification protocols Follows established blood collection protocols Utilizes straight needle during most venipunctures performed Performs required hand sanitizing protocol and use appropriate PPE Fully competent in order of draw and tube additives Ensures supplies are not expired at time of draw Demonstrates a high level of skill resulting in minimal unsuccessful draws or recollects Demonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safety Understands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metals Follows proper collection protocol for blood cultures with minimal contamination Provides instruction to patient prior to collection Labels all samples in front of patient Communication and clerical duties: Answers phone(s) promptly, in a courteous manner, identifying self to caller Checks and respond to all email and team communication boards daily Remains current in EPIC secure chat and responds to inquiries daily Ensures all forms are filled out completely and accurately including but not limited to requisitions and kits Completes all required trainings by assigned due date Audits manual scripts and records audit results as appropriate Preanalytical processing duties: Collects samples in the correct container type Utilizes online resources to look up processing requirements as needed Involves laboratory customer service as needed for assistance Allows samples to sit the required amount of time and centrifuge as appropriate Aliquots or utilizes proper protocol to share specimens when needed Leaves at room temperature, refrigerates, or freezes samples as directed Processes samples dropped off by patients as directed Works with home health partners to ensure drop off samples are processed Prepares transit lists if needed when packing samples for transport to main lab Utilizes stat couriers as appropriate Housekeeping: Keeps draw areas clean and free of food and beverages Keeps phlebotomy stock room area clean and organized Ensures expired items are removed from inventory Properly disposes of all trash, PHI, and sharps in the appropriate containers according to hospital protocol Other duties and expectations: Ability to be present in work area ready to draw patients at shift start time Effectively prioritizes workload and executes patient care with a sense of urgency Ability to perform basic EKGs after employer provided training Collaborates with team members to assist in obtaining unsuccessful collections Ensures adequate coverage for breaks Performs training and provides feedback for new hires and students Assists co-workers in problem resolution Uses name and title to introduce self to all patients Communicates the services being perform and what is needed from the patient Demonstrates empathy and de-escalation skills as needed when interacting with patients and navigating stressful situations Assists in calling patients back for return visits as needed Acts in accordance with TCHHN's mission, vision, and values Responds appropriately to fainting patients or other medical emergencies, providing basic first aid or CPR as appropriate Serves patients until posted closing time with minimal need to turn patients away Performs all other duties or responsibilities as assigned.

Accurately registers patients with appropriate demographic information, determines orders needed, collects all required specimens to include, blood, urine, or swabs, prioritizes workflow with appropriate sense of urgency, performs EKGs, processes specimens for courier transport to the laboratory, communicates effectively with referring physicians, collaborates with team members and leadership, assists in training new team members, performs clerical and miscellaneous duties as needed. KNOWLEDGE AND SKILLS: REQUIRED SKILLS AND KNOWLEDGE: Ability to read and comprehend written information required; ability to effectively perform a variety of job duties in a stressful, fast paced environment required; Phlebotomy skills required; data entry skills preferred. Ability to work while standing or bending for the duration of the assigned shift. Superior time management, planning, and organization skills. Excellent written and verbal communication skills. Critical thinking skills to support quality decision-making. Working knowledge of basic computer applications. EDUCATION: High school diploma or GED required; completion of formal phlebotomy training program required. YEARS OF EXPERIENCE: At least one year of phlebotomy experience in a fast-paced environment preferred. LICENSES & CERTIFICATIONS: Phlebotomy certification preferred. Registers patients for correct testing: Utilizes EMS to register patients Obtains demographic information, insurance card, driver license, etc. Collaborates with patient to determine which orders they need fulfilled during the visit Links orders to patient appointment Manually enters paper scripts for non-network providers Obtains blood and urine specimens: Follows proper patient identification protocols Follows established blood collection protocols Utilizes straight needle during most venipunctures performed Performs required hand sanitizing protocol and use appropriate PPE Fully competent in order of draw and tube additives Ensures supplies are not expired at time of draw Demonstrates a high level of skill resulting in minimal unsuccessful draws or recollects Demonstrates excellent knowledge of blood collection fundamentals including but not limited to anatomy, theory, and safety Understands special collection techniques including but not limited to ice, foil wrap, special tubes, and trace metals Follows proper collection protocol for blood cultures with minimal contamination Provides instruction to patient prior to collection Labels all samples in front of patient Communication and clerical duties: Answers phone(s) promptly, in a courteous manner, identifying self to caller Checks and respond to all email and team communication boards daily Remains current in EPIC secure chat and responds to inquiries daily Ensures all forms are filled out completely and accurately including but not limited to requisitions and kits Completes all required trainings by assigned due date Audits manual scripts and records audit results as appropriate Preanalytical processing duties: Collects samples in the correct container type Utilizes online resources to look up processing requirements as needed Involves laboratory customer service as needed for assistance Allows samples to sit the required amount of time and centrifuge as appropriate Aliquots or utilizes proper protocol to share specimens when needed Leaves at room temperature, refrigerates, or freezes samples as directed Processes samples dropped off by patients as directed Works with home health partners to ensure drop off samples are processed Prepares transit lists if needed when packing samples for transport to main lab Utilizes stat couriers as appropriate Housekeeping: Keeps draw areas clean and free of food and beverages Keeps phlebotomy stock room area clean and organized Ensures expired items are removed from inventory Properly disposes of all trash, PHI, and sharps in the appropriate containers according to hospital protocol Other duties and expectations: Ability to be present in work area ready to draw patients at shift start time Effectively prioritizes workload and executes patient care with a sense of urgency Ability to perform basic EKGs after employer provided training Collaborates with team members to assist in obtaining unsuccessful collections Ensures adequate coverage for breaks Performs training and provides feedback for new hires and students Assists co-workers in problem resolution Uses name and title to introduce self to all patients Communicates the services being perform and what is needed from the patient Demonstrates empathy and de-escalation skills as needed when interacting with patients and navigating stressful situations Assists in calling patients back for return visits as needed Acts in accordance with TCHHN's mission, vision, and values Responds appropriately to fainting patients or other medical emergencies, providing basic first aid or CPR as appropriate Serves patients until posted closing time with minimal need to turn patients away Performs all other duties or responsibilities as assigned.