Guest Service Representative jobs at Health Alliance

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. ***Shift Details - 11:30pm - 8:00pm Minimum Requirements: High School Diploma or GED Required Skills: Ability to complete multiple activities while utilizing excellent customer service skills Demonstrate ability to communicate clearly in both written and oral communication Maintains all patient confidentiality Other duties and responsibilities as assigned by supervisor. Career Level - IC-Business Support - B1 Additional Information ALL ANSWERS MUST BE "YES" Do you have a High School Diploma or GED? Are you able/comfortable working from home?

Exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Clerical duties as assigned. Responsibilities: 1. Greet all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Monitors visiting hours and distributes computerized passes in accordance with Hospital visitation policies. 3. Adhere to all policies specific to visitor restrictions and patient confidentiality. 4. Proactively assists guests and visitors with transportation needs as appropriate. 5. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 6. Responsible for non-emergent overhead announcements when requested. 7. Establish and maintain efficient working relationships with supervisor, coworkers and the customers. 8. Maintain and Model Nuvance Health Values. 9. Demonstrates regular, reliable and predictable attendance. 10. Performs other duties as required. Required: High School Diploma or equivalent Desired: Prior experience in customer service-oriented positions. Ability to communicate in Spanish and/or Portuguese a plus. Six months customer service desired Company: Northern Dutchess Hospital Org Unit: 1864 Department: Info Desk Exempt: No Salary Range: $17.00 - $20.00 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

at Northern Dutchess Hospital Exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors, residents and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Clerical duties as assigned. Responsibilities: 1. Greet all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Monitors visiting hours and distributes computerized passes in accordance with Hospital visitation policies. 3. Adhere to all policies specific to visitor restrictions and patient confidentiality. 4. Proactively assists guests and visitors with transportation needs as appropriate. 5. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 6. Responsible for non-emergent overhead announcements when requested. 7. Establish and maintain efficient working relationships with supervisor, coworkers and the customers. 8. Maintain and Model Nuvance Health Values. 9. Demonstrates regular, reliable and predictable attendance. 10. Performs other duties as required. Required: High School Diploma or equivalent Desired: Prior experience in customer service-oriented positions. Ability to communicate in Spanish and/or Portuguese a plus. Six months customer service desired Company: Northern Dutchess Hospital Org Unit: 1864 Department: Info Desk Exempt: No Salary Range: $17.00 - $20.00 Hourly

The Guest Service Representative is responsible for providing the highest level of customer service to center members and the public, as it relates to the Life Center facility and membership information. The Guest Service Representative is responsible for overseeing the enrollment procedures and ongoing customer satisfaction and member retention. This position assists in sales and maintaining pro shop merchandise. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High School diploma required, Associate or Bachelor's degree preferred. LICENSE/CERTIFICATION: BLS Certified annually required within 90 days from date or hire or transfer. Effective 1/1/2021, existing incumbents with Heart Saver will be required to renew with BLS, all new hires effective this same date is required to have BLS. EXPERIENCE: PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires frequent walking and standing and occasional lifting up to 20 lbs. The essential functions for this position are listed on the Assessment and Evaluation Tool. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

at Vassar Brothers Medical Center The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. REQUIRED: HS GRAD/EQUIVALENT Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17 - $21 Hourly

The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination, and is a resource for information and guidance. The Guest Services Representative works to create a helpful, positive first impression of the organization, and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned. Responsibilities: 1. Greets all guests entering lobby with a sincere greeting, exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair, provides general assistance, or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior, accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor, coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. REQUIRED: HS GRAD/EQUIVALENT Company: Vassar Brothers Medical Center Org Unit: 1839 Department: Info Desk Exempt: No Salary Range: $17 - $21 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at ************ (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. DUTIES AND RESPONSIBILITIES: Follows all established front desk procedures in carrying out assigned duties. Provides high level service while registering guests in a prompt, efficient and courteous manner. Handle guest accounts properly including posting of charges, and collection of payment. Maintain strict guest security in controlling keys, issuing keys, and divulging guest information. Knowledgeable of property information (hours of operations, activities, etc.) and provide accurate information of surrounding area. Responsible to receive a guest's request or complaint; own it and follow up to verify the request or problem has been resolved to the guest's satisfaction; involve the supervisor as necessary. Work closely with the housekeeping department to keep status of rooms current and up to date. Work with Bell staff to assist guests with requests as needed. Maintain bank with accuracy and security, close out at end of shift bank, balance and deposit. Ability to shift priorities and duties as directed by supervisor. Other duties as assigned. Requirements QUALIFICATIONS: A commitment to providing outstanding customer service Basic knowledge of office equipment required to perform the job Ability to establish and maintain effective working relationships with co-workers and leaders Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Must possess basic computer skills. Available to work a flexible schedule including evenings, weekends, and holidays. Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. EDUCATION: High School diploma, general education degree or international equivalent required. EXPERIENCE: Minimum of (2) two years of Customer Service experience, preferably in a resort/hotel Front Office environment preferred. Opera PMS experience preferred. PHYSICAL ABILITY: Ability to be on your feet and alert for extended periods of time Ability to lift up to 25 lbs. as needed Continuous use of hands and arms Continuous bending, reaching, and twisting Maintains strong personal image and uniform standards Salary Description $16.00

Job Summary: Direct supervision of Guest Services staff. These duties include but are not limited to scheduling, assisting with completion of performance appraisals, counseling staff when appropriate, and any other administrative duty designated. Qualifications: At least two years of management experience preferred and excellent skills in organizing people and events, in critical thinking and decision making. # Excellent verbal and written communication skills required and considerable ability to effectively communicate with and to motivate employees through guidance, encouragement, and role modeling. # EOE AA M/F/Vet/Disability #

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures Compensation Range $18 - 20/ hr At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Full time or part time opportunity available for 2- 3 days per week. Must enjoy assisting pet owners and must LOVE animals!Garden City Veterinary Care aims to provide owners with sound, honest choices for their pets and to provide our patients with excellent and compassionate medical care. We strive to give our customers the best personalized service possible and to create a friendly, professional work environment for our awesome staff!As a Client Service Representative, your job tasks would include (but not limited to): Answering phones Taking messages Scheduling Appointments Answering E-mails and Communicating with clients via PetDesk Checking-In Clients and Patients; ensuring their file information is accurate Collecting and Processing Payments, cash handling Maintaining a clean lobby Accounting; Closing/Opening procedures Assisting in animal handling of pets up to 50lbs Accurate communication with Outside Pharmacies, other Veterinary Clinics and clients. The Client Service Representative role is essential to the success of the hospital and we are looking for a candidate will the following experience: 1-2 years in a Customer Service/Customer Facing role Excellent communication, multitasking and organizational skills Compassion for our patients and their owners Team Player willing to learn Spanish language skills are a plus but not required High school diploma or GED 1+ year in the Veterinary Field (preferred) Physical Demands: Standing and walking up to 25% of the time. Computer work. High stress environment. Garden City Veterinary Care prides itself on the diversity of its staff. We are an Equal Opportunity Employer; we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. Job Type: Part-time $17.50-$18.50 per hour Flexible scheduling available Employee Pet Discount Educational opportunities Closed most major holidays At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Primary Responsibilities Patient Care · Provides client service and administers care to hospitalized, and inpatient pets. · Admits surgical, dental, and admitted patients throughout the day. · Generates treatment plans. · Gathers history and reviews treatments plans. · Coordinates care of admitted with inpatient veterinarian. · Collects samples. · Opens templates and enters patient history. · Communicates orders to appropriate staff. · Assists veterinarian with exams and treatments for admitted and kennel patients. · Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable. Medical Records · Coordinates patients that need to be seen same day, · Completes records, bills, and discharge instructions for each patient in a timely manner. · Find and file charts Client Relations · Prepares hospital release instructions. · Packages up items to go home (e.g., medications, food, instructions). · Assists with the discharge of hospitalized, surgical, and dental patients. · Answering phone calls, setting up appointments, answering questions from clients. Personal Conduct · Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual. · Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. · Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. · Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences. · Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks. · Organizes work area and exercises time-management skills to maximize personal efficiency. · Prioritizes tasks and handles multiple tasks in a calm, organized manner. Additional Duties · Attends departmental and staff meetings. · Processes pharmacy requests. · Helps with examination room appointments (if schedule and patient load allow). · Assists staff members as needed with call-backs, and other duties as assigned. · Keeps the treatment area clean and stocked. · Performs other duties as directed. Requirements · HS diploma or educational equivalent. · At least one year of recent experience in veterinary practice or medical environment, with increasing responsibilities. · Ability to properly restrain patients. · Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures. · Ability to complete assigned tasks in the time allotted without direct supervision. · Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. · Excellent interpersonal communication skills. · A commitment to outstanding client service. · Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. · Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Durham, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: Client Relations & Service: Managing Patient Information & Technology: Support the Medical Team & Practice Operations Qualifications: Required: One year of Veterinary customer service experience Required: Knowledge of veterinary medical terminology and procedures Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Wilmington, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked."

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Fayetteville, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

At Retro Fitness, Get Real is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere. Job Expectations: Work your scheduled shifts and arrive on time every shift Arrive for your shift in full uniform: brand approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable) Aim to exceed customer expectations at every opportunity Make eye contact with customers Smile authentically at customers Speak enthusiastically to customers Be attentive and courteous to customers Keep a sense of urgency and hustle when it comes to helping customers Keep a positive, upbeat personality. Be able to communicate clearly, professionally, and proactively when needed. Prior experience in sales, retail, or hospitality is helpful. Active CPR/AED certification preferred. Job Responsibilities: Greet and check in members as they come in. Resolve customer issues in an effective manner. Sell memberships, retail, and merchandise. Follow up with prospects promptly. Ensure a safe and clean health club environment for members and staff. Open and close the facility if scheduled. Follow company policies, procedures, and best practices Note on openers and closers: Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time.

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: Answer incoming calls on a multi-line telephone system with professionalism and efficiency Schedule and confirm patient appointments Transfer calls and take accurate messages according to office procedures Greet patients and visitors and notify the appropriate team member of their arrival Collect and post co-pays and communicate outstanding balances Check patients out and follow proper check-out protocols Notify the doctor when a patient cancels Type correspondence and office memos as directed Transcribe visit details into medical reports Prepare charts, gather necessary paperwork, and print daily appointment schedules Front Desk Receptionist Required Skills and Abilities: Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Benefits Available: Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group Auto and Homeowners Insurance Discounts Part-time Benefits: Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance Discounts Requirements Education and Experience: High School Diploma or equivalent required Front desk or medical office experience preferred Familiarity with electronic medical records (EMR) is a plus Salary Description $16.00 an hour