What does a health and wellness coordinator do?

A health and wellness coordinator specializes in devising programs and strategies to promote physical and mental health. They may work in gyms, learning institutions, private companies, communities, and even healthcare facilities. In a gym setting, their responsibilities usually revolve around identifying the needs of clients, developing workout plans and programs, providing private training sessions, and organizing recreational activities. Furthermore, as a health and wellness coordinator, it is essential to raise awareness, all while establishing positive relationships with clients.
Health and wellness coordinator responsibilities
Here are examples of responsibilities from real health and wellness coordinator resumes:
- Manage a fully operational wellness program with a wide range of modalities from monitoring heart rates, BMI's to nutrition/exercise.
- Plan student events including blood drives, CPR classes, health fairs, seminars, and health awareness events.
- Measure and evaluate height, weight, BMI, body fat percentage, resting heart rate and recovery heart rate.
- Assume responsibility for direct nursing care of assign patients, including medication administration according to the unit policy.
- Contribute monthly articles for diabetes blog on WebMD.com.
- Supervise, train and mentore new employees on the HIPAA approve coaching and documentation processes.
- Key commands and data into computer document using: spreadsheet, PowerPoint, word etc.
- Develop health and company-wide fitness program.conduct training for CPR and OSHA compliance and workers' compensation.
- Screen for unrecognize conditions (i.e., sleep apnea, depression, hypertension, etc .).
- Develop fitness or wellness classes, such as yoga, aerobics, and weightlifting ensuring a diversity of class offerings.
- Coordinate wellness seminars, by preparing PowerPoint presentations.
- Organize operational procedures as well as payroll responsibilities.
- Monitor budget for fitness programming including payroll and purchasing.
- Provide comprehensive rehabilitation services to individuals who have physical and mental challenges.
- Maintain confidential and HIPAA compliant paperwork, accurate records of patient's identification and registration documents.
Health and wellness coordinator skills and personality traits
We calculated that 35% of Health And Wellness Coordinators are proficient in Customer Service, Resident Care, and Community Events. They’re also known for soft skills such as Customer-service skills, Communication skills, and Listening skills.
We break down the percentage of Health And Wellness Coordinators that have these skills listed on their resume here:
- Customer Service, 35%
Manage ActiveHealth's (third party vendor) customer service phone line and email.
- Resident Care, 33%
Second Shift supervisor duties included; Ensures consistent quality resident care and service delivery throughout all shifts.
- Community Events, 20%
Participated in outreach and engagement activities at various community events to introduce our tailored program and its services to the community.
- Wellness Programs, 1%
Developed marketing campaigns to promote a healthy lifestyle or participation in fitness and wellness programs.
- CPR, 1%
Developed health and company-wide fitness program.Conducted training for CPR and OSHA compliance and workers' compensation.
- Home Health, 1%
Work with Home Health, Hospice and Skilled Nursing to provide comprehensive and holistic health care.
Common skills that a health and wellness coordinator uses to do their job include "customer service," "resident care," and "community events." You can find details on the most important health and wellness coordinator responsibilities below.
Customer-service skills. The most essential soft skill for a health and wellness coordinator to carry out their responsibilities is customer-service skills. This skill is important for the role because "many fitness trainers and instructors sell their services, motivating clients to hire them as personal trainers or to sign up for the classes they lead." Additionally, a health and wellness coordinator resume shows how their duties depend on customer-service skills: "resolve escalated customer service issues by interacting with the vendor and caterpillar payroll professionals. "
Communication skills. Another soft skill that's essential for fulfilling health and wellness coordinator duties is communication skills. The role rewards competence in this skill because "fitness trainers and instructors must be able to clearly explain exercises that they demonstrate to clients." According to a health and wellness coordinator resume, here's how health and wellness coordinators can utilize communication skills in their job responsibilities: "review daily any and all communication tools used in providing resident care services. "
Listening skills. This is an important skill for health and wellness coordinators to perform their duties. For an example of how health and wellness coordinator responsibilities depend on this skill, consider that "fitness trainers and instructors must listen carefully to what clients tell them in order to determine the clients’ fitness levels and desired fitness goals." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a health and wellness coordinator: "conducted student evaluations and screenings* communicated with parents* instructed health & wellness education classes * provided general clinic support".
Motivational skills. A big part of what health and wellness coordinators do relies on "motivational skills." You can see how essential it is to health and wellness coordinator responsibilities because "to keep clients coming back for more classes or to continue personal training, fitness trainers and instructors must keep their clients motivated." Here's an example of how this skill is used from a resume that represents typical health and wellness coordinator tasks: "implemented wellness, motivational, and health education programs. "
Physical fitness. Another crucial skill for a health and wellness coordinator to carry out their responsibilities is "physical fitness." A big part of what health and wellness coordinators relies on this skill, since "fitness trainers and instructors must be able to lead classes and to demonstrate exercises to participants or their clients." How this skill relates to health and wellness coordinator duties can be seen in an example from a health and wellness coordinator resume snippet: "supervised lifeguards and fitness instructors, collected data, and performed other administrative tasks. "
Problem-solving skills. Another skill commonly found on health and wellness coordinator job descriptions is "problem-solving skills." It can come up quite often in health and wellness coordinator duties, since "fitness trainers and instructors must evaluate members’ or client’s fitness levels and create appropriate fitness plans to meet their needs." Here's an example from a resume of how this skill fits into day-to-day health and wellness coordinator responsibilities: "resolved client complaints and customer service issues. "
The three companies that hire the most health and wellness coordinators are:
- Walmart5,944 health and wellness coordinators jobs
- Brookdale Senior Living176 health and wellness coordinators jobs
- Community Care Connections7 health and wellness coordinators jobs
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Health and wellness coordinator vs. Fitness manager
A fitness manager specializes in helping clients to fulfill their goals in health and lifestyle. Typically working in gyms and health facilities, they oversee fitness classes and supervise personal trainers to ensure efficiency and client satisfaction. They also participate in developing workout plans and programs, manage the facility's budget and schedules, offer gym memberships to potential clients, and monitor the conditions of equipment to ensure everyone's safety. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the facility's policies and regulations.
There are some key differences in the responsibilities of each position. For example, health and wellness coordinator responsibilities require skills like "customer service," "resident care," "community events," and "pathogens." Meanwhile a typical fitness manager has skills in areas such as "cleanliness," "program design," "direct reports," and "punctuality." This difference in skills reveals the differences in what each career does.
Fitness managers earn the highest salaries when working in the hospitality industry, with an average yearly salary of $41,256. On the other hand, health and wellness coordinators are paid more in the education industry with an average salary of $40,959.The education levels that fitness managers earn slightly differ from health and wellness coordinators. In particular, fitness managers are 3.9% less likely to graduate with a Master's Degree than a health and wellness coordinator. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Health and wellness coordinator vs. Wellness internship
Wellness Interns are students who grabbed the opportunity to take on-the-job training in a company. They are usually studying science and health-related courses, or even psychology courses. They major in courses related to wellness and the promotion of one's well-being. Wellness interns may be assigned to do administrative tasks. It is important that Wellness Interns are exposed to a variety of wellness-related activities. As such, they may be assigned to assist in wellness seminars, create wellness campaigns, work on presentation materials, and provide insights on wellness initiatives.
In addition to the difference in salary, there are some other key differences worth noting. For example, health and wellness coordinator responsibilities are more likely to require skills like "customer service," "resident care," "pathogens," and "cpr." Meanwhile, a wellness internship has duties that require skills in areas such as "rehabilitation," "health education," "public health," and "administrative tasks." These differences highlight just how different the day-to-day in each role looks.
In general, wellness interns achieve lower levels of education than health and wellness coordinators. They're 5.1% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Health and wellness coordinator vs. Wellness specialist
A wellness specialist is responsible for guiding clients in achieving their wellness and healthy lifestyle goals by creating fitness training and programs according to clients' needs and concerns. Wellness specialists conduct regular counseling for their clients regarding their daily activities, exercise routines, stress levels, and eating habits to identify customized wellness plans and proper lifestyle balance. They also coordinate with other health professionals as needed, especially in cases requiring immediate medical attention. A wellness specialist suggests various supplementary medication and meal recommendations to help stabilize the clients' immune system and energize them on their daily tasks.
The required skills of the two careers differ considerably. For example, health and wellness coordinators are more likely to have skills like "customer service," "resident care," "pathogens," and "wellness programs." But a wellness specialist is more likely to have skills like "community resources," "health education," "rehabilitation," and "program development."
Wellness specialists earn the best pay in the manufacturing industry, where they command an average salary of $40,974. Health and wellness coordinators earn the highest pay from the education industry, with an average salary of $40,959.When it comes to education, wellness specialists tend to earn similar degree levels compared to health and wellness coordinators. In fact, they're 2.5% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.Health and wellness coordinator vs. Health educator
A health educator is responsible for promoting a healthy lifestyle and wellness by developing programs and practices to improve an individual's physical, emotional, and mental condition, recommending a various approach to deal with stress and anxiety, and other situations affecting the clients' behaviors. Health educators record the clients' progress, educate them about healthy strategies and approaches, and coordinate with other health specialists and medical professionals on disseminating health information. A health educator must have excellent communication skills, especially during public speaking and seminars for health education programs.
Types of health and wellness coordinator
Updated January 8, 2025











