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Job outlook for health care coordinators in the United States
Health care coordinator job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected health care coordinator job growth rate is 6% from 2018-2028.
About 195,400 new jobs for health care coordinators are projected over the next decade.
Health care coordinator salaries have increased 10% for health care coordinators in the last 5 years.
There are over 53,235 health care coordinators currently employed in the United States.
There are 146,649 active health care coordinator job openings in the US.
The average health care coordinator salary is $43,411.
Are health care coordinator jobs in demand?
Health care coordinator job and salary trends over time
Health care coordinator jobs over time
Health care coordinator job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 53,235 | 0.02% |
| 2020 | 52,200 | 0.02% |
| 2019 | 52,143 | 0.02% |
| 2018 | 51,586 | 0.02% |
| 2017 | 50,791 | 0.02% |
Average health care coordinator salary over time
Health care coordinator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $43,411 | $20.87 | +2.8% |
| 2024 | $42,242 | $20.31 | +2.2% |
| 2023 | $41,337 | $19.87 | +2.5% |
| 2022 | $40,340 | $19.39 | +2.3% |
| 2021 | $39,447 | $18.96 | +1.4% |
Health care coordinator jobs by state
Most common states for health care coordinators
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | North Dakota | 755,393 | 334 | 44% |
| 2 | District of Columbia | 693,972 | 308 | 44% |
| 3 | Delaware | 961,939 | 402 | 42% |
| 4 | South Dakota | 869,666 | 343 | 39% |
| 5 | Kansas | 2,913,123 | 1,100 | 38% |
| 6 | Minnesota | 5,576,606 | 2,033 | 36% |
| 7 | Idaho | 1,716,943 | 560 | 33% |
| 8 | New Hampshire | 1,342,795 | 418 | 31% |
| 9 | Vermont | 623,657 | 196 | 31% |
| 10 | Iowa | 3,145,711 | 937 | 30% |
| 11 | Missouri | 6,113,532 | 1,792 | 29% |
| 12 | Wisconsin | 5,795,483 | 1,671 | 29% |
| 13 | Alabama | 4,874,747 | 1,393 | 29% |
| 14 | Oklahoma | 3,930,864 | 1,140 | 29% |
| 15 | North Carolina | 10,273,419 | 2,883 | 28% |
| 16 | Arkansas | 3,004,279 | 835 | 28% |
| 17 | Ohio | 11,658,609 | 3,168 | 27% |
| 18 | New Mexico | 2,088,070 | 560 | 27% |
| 19 | Michigan | 9,962,311 | 2,544 | 26% |
| 20 | Wyoming | 579,315 | 151 | 26% |
Most common cities for health care coordinators
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Morristown | 2 | 7% | $39,842 |
| 2 | Bethesda | 3 | 5% | $48,008 |
| 3 | San Rafael | 2 | 3% | $56,948 |
| 4 | Altamonte Springs | 1 | 2% | $41,620 |
| 5 | Battle Creek | 1 | 2% | $45,910 |
| 6 | Baton Rouge | 2 | 1% | $38,476 |
| 7 | New Orleans | 2 | 1% | $38,376 |
| 8 | Springfield | 2 | 1% | $56,715 |
| 9 | Alameda | 1 | 1% | $56,840 |
| 10 | Boulder | 1 | 1% | $47,034 |
| 11 | Chicago | 2 | 0% | $42,758 |
| 12 | Houston | 2 | 0% | $40,288 |
| 13 | New York | 2 | 0% | $57,804 |
| 14 | Albuquerque | 1 | 0% | $41,527 |
| 15 | Atlanta | 1 | 0% | $41,776 |
| 16 | Baltimore | 1 | 0% | $48,545 |
| 17 | Boston | 1 | 0% | $57,184 |
Health Care Coordinator job outlook: Expert opinions
Our panel of health care coordinator experts
University of North Florida
Texas State University
Texas State University
Florida International University
Medical University of South Carolina
Stonehill College
University of Louisiana at Lafayette
Oklahoma State University - Oklahoma City
Indiana University Northwest
Loyola University New Orleans
University of Nevada, Las Vegas
Oakland University
Hope College
Brenau University
University of Hawaii Maui College
University of New Haven
Barry University
What general advice would you give to a Health Care Coordinator?
Dr. Hanadi Hamadi: Data Analytics: - Big Data and Health Informatics: Understanding how to analyze and interpret data to improve patient outcomes and operational efficiency will be increasingly important. - Electronic Health Records (EHR): Proficiency in managing and utilizing EHR systems is crucial as these systems become more sophisticated. Technology Integration: - Telehealth: With the rise of telehealth, being adept at integrating and managing telehealth services will be a valuable skill. - Health IT: Familiarity with health care technologies, cybersecurity, and IT management will be essential as the industry becomes more digital.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Dr. Hanadi Hamadi: Gain Practical Experience: - Internships and Volunteering: Seek out internships, volunteer opportunities, or part-time jobs in health care settings. Practical experience is invaluable and can make you more competitive in the job market. - Entry-Level Positions: Consider starting with entry-level positions such as administrative assistant, patient services coordinator, or office manager. These roles provide a solid foundation and understanding of the daily operations in health care facilities. Network: - Professional Associations: Join professional organizations such as the American College of Healthcare Executives (ACHE) or the Healthcare Financial Management Association (HFMA). These associations offer networking opportunities, resources, and certifications. - Mentorship: Find a mentor who can provide guidance, support, and insights into the industry. This can be someone from your internships, professors, or professionals you meet through networking. - Ask questions! Early in your career, one of the biggest keys is asking for help or seeking clarification. Never be afraid to ask questions! - Professional Development. Take advantage of any and all opportunities to add or enhance skills offered by your employer, but also through opportunities such as volunteer experiences in your community. Shadow opportunities. Ask to shadow your manager, or see if your manager can help you organize a shadow opportunity in a different department that you're interested in.
What will help Health Care Coordinators increase their earning potential?
Dr. Hanadi Hamadi: Education and Certifications: - Advanced Degrees: Pursuing a Master's degree or additional certifications can significantly enhance your qualifications and salary potential. - Specializations: Specializing in areas such as health informatics, quality assurance, or health care finance can make you more valuable to employers. - Seek feedback! Feedback is a gift! Work with your manager or mentors to discover your strengths and weaknesses. From there, work on improving both areas. You should always be looking to get better - continuous improvement! - Keep learning! Your learning does not stop at graduation. Read books, keep a journal, and discover classes with new tools or skills you can learn. - Take initiative! Listen in meetings for opportunities where you can volunteer to join projects with managers from different departments. You know your skills, but not everyone knows what you can do or the value you can add. Be proactive and seize chances to show others what you can do to help the team!
Joseph Topinka JD, LLM, MBA, MHA, FACHE, FHFMA
Clinical Associate Professor of PracticeTexas State University
Health And Medical Administrative Services
What general advice would you give to a Health Care Coordinator?
Joseph Topinka JD, LLM, MBA, MHA, FACHE, FHFMA: Bringing together different clinical specialties and types of personnel with varying perspectives, training, and experiences is a challenge for Healthcare Administrators. They are responsible for making them all work together as a team, similar to high school or college coaches.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Joseph Topinka JD, LLM, MBA, MHA, FACHE, FHFMA: Healthcare Administrators lead clinical and non-clinical personnel in a medical organization. They harmonize patients, resources, and service to ensure safety and quality patient care. They compare a healthcare administrator to a ship’s captain, ensuring that everyone has a role to play in meeting the organization's goals.
What will help Health Care Coordinators increase their earning potential?
Joseph Topinka JD, LLM, MBA, MHA, FACHE, FHFMA: Healthcare Administrators are needed to ensure medical facilities function well for patient care, especially in areas experiencing population growth where healthcare needs are increasing.
What general advice would you give to a Health Care Coordinator?
Dr. Jose Betancourt DrPH: Experience, experience, experience. A student’s transcript can tell me as a potential employer, that the student attended class and performed well in an academic setting. However, if I read a letter of recommendation from a current or former supervisor that informs me on the person’s work ethic, maturity, motivation, flexibility and adaptability, this serves as a positive discriminator and this candidate rises to the top of my list. This ‘experience’ can also come from a person volunteering in an organization. Additionally, professional certifications inform the potential employer that this person is a practitioner in ‘life long learning’ and improving themselves in various manners. Certifications such as Microsoft Excel, Lean Six Sigma are just some examples of such certifications that set this candidate apart from his/her peers.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Dr. Jose Betancourt DrPH: The ability to organize DATA into understandable INFORMATION for Decision-makers to utilize in both day-to-day operations, as well as long-term strategic decisions, continues to be invaluable. Students must be comfortable with MicroSoft Excel and similar software programs. However, to have a working knowledge of statistical programs (e.g. STATA, SPSS), predictive tools (e.g. Python), or dashboard tools (e.g. Tableau), could place these students in high demand by potential employers.
What will help Health Care Coordinators increase their earning potential?
Dr. Jose Betancourt DrPH: The healthcare environment today is undergoing a significant transformation similar to what the banking industry experienced when in-person banking services transformed to online banking and ATMs. The Healthcare Administrator of today must be ready for a rapidly-changing environment and be able to bring their knowledge, skills and abilities to a plethora of fast-paced projects. They must be willing to apply themselves fully to new and ongoing initiatives in an organization. They must seek to ‘put themselves out there’ and not wait to be told what to do, but to simply observe current organizational processes and seek opportunities to make processes more efficient. Finally, I would never underestimate the value of volunteering at an organization PRIOR to entering the workforce. Many healthcare organizations such as hospitals and treatment centers rely heavily on volunteers. Students could get a ‘first look’ at the organizational culture through manning the information desk or a similar position.
What general advice would you give to a Health Care Coordinator?
Ms. Cristina Rodriguez MBA: In the next 3-5 years, health services administrators will need to develop skills in health informatics and data analytics, digital health literacy, health policy and regulatory compliance, population health management, interdisciplinary collaboration, change management, patient-centric care, financial acumen, leadership and strategic planning, and cultural competence and diversity. These skills will be crucial to navigate the complex challenges and opportunities within the healthcare industry.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Ms. Cristina Rodriguez MBA: Emphasize the significance of networking: Establish connections within the industry by engaging with professional organizations, alumni networks, and conferences. Networking can significantly impact your career, opening doors to job opportunities and mentorship. Underline the importance of diverse experience: In the early stages of your career, actively seek roles that expose you to various aspects of health services administration, such as operations, finance, or quality improvement. This diverse experience can greatly contribute to your professional growth. Stress the necessity of staying updated: In this dynamic field, it's crucial to stay abreast of industry trends, policy changes, and technological advancements. Continuous learning and adaptation are key to your success. Develop leadership skills: Aim to cultivate strong leadership qualities, as administrative roles often require managing teams and driving organizational change. Pursue further education if needed: Consider pursuing advanced degrees or certifications (e.g., MHA, MBA, or Six Sigma) to enhance your qualifications and career prospects.
What will help Health Care Coordinators increase their earning potential?
Ms. Cristina Rodriguez MBA: To maximize your salary potential in health services administration, you should research industry standards, acquire relevant education and certifications, gain practical experience, develop in-demand skills, network, and consider geographic factors. You should also negotiate effectively, demonstrate value and performance, and seek advancement opportunities. Remember that continuous effort and strategic planning are essential for salary negotiation and career progression.
Ryran Traylor
What general advice would you give to a Health Care Coordinator?
Ryran Traylor: Technology Proficiency: With the rise of telehealth, electronic health records (EHR), and AI in diagnostics, being tech-savvy is increasingly important. Interdisciplinary Skills: The ability to work across different domains within healthcare, understanding the basics of healthcare policy, economics, and management, will be advantageous. Soft Skills: Communication, empathy, and teamwork are vital, especially as patient-centered care becomes more emphasized. Healthcare professionals must be able to adapt to changing conditions, especially in times of crisis, such as a pandemic. With a growing focus on evidence-based practice, skills in data analysis and interpretation will become more crucial.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Ryran Traylor: Specialize: Pursuing specializations or certifications in high-demand areas can significantly increase your value and salary potential. Learn to negotiate job offers effectively, considering not just salary but also benefits, opportunities for advancement, and continuing education. Be open to working in locations where your specialty is in high demand, which can often lead to higher salaries. Invest in your education and skill development. Higher qualifications and diversified skill sets often lead to better-paid positions. Aim for leadership positions or administrative roles within healthcare, as these often come with higher salary potential.
What will help Health Care Coordinators increase their earning potential?
Ryran Traylor: Gain Experience: Hands-on experience is invaluable. Consider internships, volunteer work, or part-time positions in healthcare settings to gain practical skills and understand the realities of the field. Network: Build relationships with professionals in your field through events, professional associations, and social media platforms like LinkedIn. Networking can provide mentorship opportunities and insights into job openings. Stay Informed: Healthcare is an ever-evolving field. Stay updated on the latest research, trends, and technologies by reading industry publications, attending workshops, and participating in relevant webinars. Be Flexible: Be open to different roles and settings within healthcare to broaden your experience. Flexibility can also mean being open to relocation for promising opportunities. Prioritize Continuing Education: Continuous learning is crucial in healthcare. Consider furthering your education with certifications, workshops, or advanced degrees to specialize and increase your marketability.
What general advice would you give to a Health Care Coordinator?
Zahi Jurdi DHA: Healthcare administrators are responsible for ensuring healthcare facilities operate effectively and efficiently. The field is the 6th fastest growing occupation in the U.S. from 2022-2032, and there is a need for innovative minds to help drive sustainable change and ensure access to high-quality and affordable health care services for all.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Zahi Jurdi DHA: Early careerists may work on high-impact process improvement or strategic expansion projects such as enhancing clinic flow, expanding radiology network market share; or they may work in a clinic as a supervisor/manager focusing on operational management of the clinic to include supervising direct reports, overseeing the supply chain process (medical supplies, office supplies, etc.), charge capture, provider scheduling, staff scheduling, operational and capital budget, etc.
What will help Health Care Coordinators increase their earning potential?
Zahi Jurdi DHA: People like the ability to have a significant impact on healthcare delivery, even without being directly clinical. The field offers the opportunity to impact populations and access to high-quality healthcare. However, it can be very demanding and high stress at times.
Mitch Glavin
ProfessorStonehill College
Health And Medical Administrative Services
What general advice would you give to a Health Care Coordinator?
Mitch Glavin: Understand that you are the CEO of You, Inc. No one else will be there every step of the way investing a major amount of time and attention toward your growth and development over your working career. Develop the discipline to do periodic self-assessment of your progress towards both short-term and long-term career goals. If necessary, schedule appointments with yourself in your calendar every 6-9 months for this, and then take the time to actually do it.
Become an active and engaged member of 2-3 professional organizations for healthcare managers. This is certainly not a complete list, but examples include:
American College of Healthcare Executives
Healthcare Financial Management Association
Medical Group Management Association
Association for Healthcare Resource & Materials Management
National Association of Health Services Executives
National Association of Latino Healthcare Executives
Healthcare Businesswomen's Association
American College of Health Care Administrators
Healthcare Information and Management Systems Society
American Medical Informatics Association
These professional organizations connect you with peers across an array of organizations and via continuing education opportunities and other modes enable you to stay informed on emerging challenges and opportunities in your industry. They can also provide you (via formal programs or informal means) with matches to senior individuals who can aid you as valuable mentors as you go forward in your career journey. Your college's alumni can also be an important networking resource for you.
Be a regular reader of material from both traditional business sources (e.g., Wall Street Journal, Financial Times, Bloomberg Business) and healthcare-specific sources (e.g., Becker's Hospital Review, Modern Healthcare, Kaiser Health News, FierceHealthcare.com).
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Mitch Glavin: Good news! In 2022, U.S. News & World Report identified "Medical & Health Services Manager" as the #1 Best Business Job for this decade, based on projected growth in job opportunities and salaries.
An interesting trend to note involves more states and municipalities enacting laws that require employers to include salary information in job listings. Still, the descriptions for most positions available in most locations still do not include salary ranges. How then to proceed in such circumstances?
Do your research and negotiate! Recruiters and hiring managers are fully expecting candidates to negotiate and will not pull back on an offer because a candidate asked if the salary is negotiable. To be effective, however, you as a job candidate should research typical salaries for a specific job title, involving an experience level similar to your own, and in that geographic area (salaries can differ greatly by location). If the recruiter or hiring manager says the salary is negotiable or shows interest in the conversation, provide them a small salary range that you feel is both realistic and allows you to feel confident moving forward with the opportunity. At the same time, be prepared to back up your request by explaining what you plan to bring to the team. Refresh their minds as to what makes you their top choice and worthwhile of more money.
Do not sell yourself short. While you may think passing up the chance to boost your starting salary by a few thousand dollars is a relatively small concern, understand that often your raises in future years will be built off of the base salary at which you started. As a result, a small initial difference can compound into a big difference over years of work.
Finally, salary is not the only matter for negotiation. There are other things to consider, such as paid time off and tuition support for additional education and certifications.
{Acknowledgement: Andrew Leahy, Director of Career Development at Stonehill College, assisted with the response to #3.}
What will help Health Care Coordinators increase their earning potential?
Mitch Glavin: Communication is a real key to success. Refining your communication skills (writing and presenting) will serve you well in the coming years and never go out of style. If you need to improve your ability to speak in front of audiences, consider joining a group such as Toastmasters International to have the benefit of using a valuable, low-stakes practice field outside the workplace. Also, as you rise in the management ranks, recognize the need to communicate with staff frequently and repeatedly using as many modes as feasible. Sending out a single memo of directives, no matter how brilliantly conceived, will never be sufficient. Make sure to avoid isolation and get a reality check by routinely engage in two-way dialogue with the people staffing the front lines of your organization.
Develop proficiency in data analysis and visualization. Across the healthcare industry, the need to translate increasingly abundant data into actionable information is greater than ever. Individuals who have these skills can advance their organizations and their careers to greater effect.
Use methodologies and frameworks such as design thinking, lean, and blue ocean strategy to unleash your powers of innovation and creativity to develop new routes to improvement in processes and strategies. These tools and techniques enable you to focus more clearly on what's adding value for the customer and what is reducing value, freeing you to separate what's essential going forward from how it's always been done before.
What general advice would you give to a Health Care Coordinator?
Elizabeth Wood: Don't lock yourself into a single permanent vision of what your career path has to be. Explore the possibilities that are out there for you as a new grad. Trying something and having it not work out is a normal part of career development, not a personal failure or cause for embarrassment. Keep moving forward, stay true to your values, and remember why you chose this field in the first place. Someday you will look back and see how it all fits together.
What will help Health Care Coordinators increase their earning potential?
Elizabeth Wood: Even though you just graduated, you have to keep learning and challenging yourself. Your knowledge and skills are the assets that will follow you everywhere you go in your career, and they are worth investing in. Continue to set new goals and make plans for how to achieve them and pay attention to whether your organization supports you in those goals. A healthy organization should support employee development and growth.
What general advice would you give to a Health Care Coordinator?
Dr. Lisa Benz Scott PhD: The field of Healthcare Administration requires advanced graduate level training, be sure to do your homework to find a Masters of Health Administration (MHA) program that is nationally accredited by CAHME. There are lots of programs out in the world, but only the highest quality programs have achieved the standards for excellence in education that is reviewed by the Council. The field requires a combination of knowledge and skills that only a MHA program can provide, combined with hands-on experience through internships, practicums, and other experiential learning in a variety of healthcare settings (hospitals, ambulatory and specialty clinics, home health care, behavioral health care, long-term care, palliative care, to name a few).
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Dr. Lisa Benz Scott PhD: Salaries can be negotiated within a range that an employer is able to allocate to a position. Be sure to prepare for an interview by understanding the Mission Vision Values and Strategic Plan of the organization. Don't ask questions about YOU, ask questions about Outcomes, Impact, and Success of the Organization and talk about how you can be a part of that. Position yourself to be a "go to" person in an organization that others see as someone who makes the job of others around you more productive and enjoyable, easier to do, and essential to achieve the mission of the organization. Remember: Patient care is what health care is ultimately all about. Focus on excellence in the patient experience, and the salary will take care of itself.
What will help Health Care Coordinators increase their earning potential?
Dr. Lisa Benz Scott PhD: Salaries can be negotiated within a range that an employer is able to allocate to a position. Be sure to prepare for an interview by understanding the Mission Vision Values and Strategic Plan of the organization. Don't ask questions about YOU, ask questions about Outcomes, Impact, and Success of the Organization and talk about how you can be a part of that. Position yourself to be a "go to" person in an organization that others see as someone who makes the job of others around you more productive and enjoyable, easier to do, and essential to achieve the mission of the organization. Remember: Patient care is what health care is ultimately all about. Focus on excellence in the patient experience, and the salary will take care of itself.
Rachel Ellison Ph.D.
Associate ProfessorUniversity of Louisiana at Lafayette
Health And Medical Administrative Services
What general advice would you give to a Health Care Coordinator?
Rachel Ellison Ph.D.: Learn as much as you can from every experience. The beginning of your career will shape your future. Have a positive attitude and be grateful for all the opportunities that come your way.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Rachel Ellison Ph.D.: Health administrators will need to focus on their change management skills, decision making skills, and leadership skills. Integrity and being a respected leader that is empathetic and compassionate for all will certainly become more important.
What will help Health Care Coordinators increase their earning potential?
Rachel Ellison Ph.D.: New graduates need to capitalize on all the skills and experiences they have had. Many skills are transferable and should be mentioned on the resume. Highlight everything that can maximize the potential. A great first impression and confidence during the interview process will be remembered.
Karen Bubb MBA
Department Head, Assistant Professor, Diagnostic Medical Imaging Cardiovascular Sonography Program Radiologic Technology ProgramOklahoma State University - Oklahoma City
Health Services/Allied Health/Health Sciences
What general advice would you give to a Health Care Coordinator?
Karen Bubb MBA: Continue to gain experience and growth through AAPC credentials and your local chapters. The networking gained will always be there for your future and potential growth. Continue your education for more advanced placements.
What will help Health Care Coordinators increase their earning potential?
Karen Bubb MBA: Take any position within healthcare to get into the field. From patient registration or reception. Every little bit helps grow your exposure to the field. Entry level positions learn the specific organizations software to gain knowledge to grow into higher healthcare administrative positions even into medical coding and billing.
Linda Galocy
Director and Assistant Dean, Clinical Associate ProfessorIndiana University Northwest
Health Information Management Programs
What skills stand out on Health Care Coordinator resumes?
Linda Galocy: Revenue Cycle Management, Data Analytics, Information Governance, Privacy and Security of health information.
What soft skills should all Health Care Coordinators possess?
Linda Galocy: Writing skills, communication, organization, the ability to multi-task, critical thinking skills.
What hard/technical skills are most important for Health Care Coordinators?
Linda Galocy: Technical skills are dependent on the job, but working with multiple types of software at one time is very common in the health information profession. Patient records are electronic. Therefore, the ability to learn and adapt to electronic health record systems is a must. In addition, supportive software is typically used in order to get the work done, such as an encoder, which allows a medical coder to assign codes to a patient record, a release of information system that is utilized for tracking requests for patient records from the time the request is received until it is complete. The ability for
+a health information professional to understand an entire process, such as the revenue cycle. There are many individuals involved in the process of obtaining payment for healthcare services rendered, and it is important for everyone to do their job, do it correctly, and when errors occur, work together to correct those errors.
What skills will help Health Care Coordinators earn the most?
Linda Galocy: Look for certifications. Health information professionals have two national certifications, the RHIT, and RHIA depending on the level of education that has been completed by a graduate. In addition, there are other certifications that a professional can obtain depending on their area of expertise. A clinical documentation improvement specialist can obtain a CDIP credential through AHIMA or a CCDS credential through ACDIS. AHIMA also provides certification in healthcare privacy and security, the CHPS, HIMSS offers the CAHIMS and CPHIMS credentials for professionals more focused on healthcare information and management of systems.
Cherie Burke Ph.D.
Director of the School of Nursing, Associate ProfessorLoyola University New Orleans
College of Nursing and Health
What skills stand out on Health Care Coordinator resumes?
Cherie Burke Ph.D.: -Proven Leadership
-Proven Interprofessional collaboration
-Strong communication skills
What soft skills should all Health Care Coordinators possess?
Cherie Burke Ph.D.: -Empathy
-Adaptability
-Respectful
What skills will help Health Care Coordinators earn the most?
Cherie Burke Ph.D.: -Advanced education (i.e., Clinical nurse specialist, Clinical nurse educator)
-Experience with data management
-Proven leadership
What skills stand out on Health Care Coordinator resumes?
Kurt Houser: As a hiring manager, I'm looking for a resume to communicate your value to my organization. Therefore, your resume should be a very brief listing of accomplishments from your jobs, activities, volunteer work, etc... The resume should be brief but provide enough specific information that would cause me to bring you in for an interview. For example, an effective accomplishment may read, "Improved patient safety scores by 42% over prior year", or "Increased net revenue 6% above target". Those accomplishments make me want to bring you in to ask specifically how you accomplished those goals.
What soft skills should all Health Care Coordinators possess?
Kurt Houser: Communication and Teamwork. As healthcare administrators, our job is to help the organization's clinical staff be as effective and efficient as they can be. We must support their work by communicating the organization's mission, vision, values, and goals. We then work with the staff to obtain and deploy the resources (people, money, equipment, etc..) that allows the organization and its people to meet the goals of improving patient care, reducing cost, increasing profit, or whatever goals leadership states are important to the organization.
What hard/technical skills are most important for Health Care Coordinators?
Kurt Houser: This depends on your field. If you're a generalist, you need to know a little about every administrative subject, but typically you enter a technical field before you rise to a generalist/operations job, manager, or C-Suite position. Therefore, the technical skills needed depend on your desired field. Certainly, every administrator should understand data, performance improvement, and basic financial data, but if you are, for example, in finance, you should be working for credentials that show you are an expert in finance, budgeting, or accounting.
What skills will help Health Care Coordinators earn the most?
Kurt Houser: Early on in your career, one should focus on mastering their technical work. If you can be a trusted subject matter expert, you'll need to develop the soft skills to lead people. As you rise in leadership positions, soft skills are by far the most important. A 2015 Carnegie Foundation Study showed that "85% of your financial success depends on your soft skills". I've found that to be clearly true.
What general advice would you give to a Health Care Coordinator?
Kurt Houser: Nearly 10% of all jobs in America are in Healthcare. There are so many opportunities for administrators. About 2 decades ago the primary career goal was to be in the c-suite of a short term acute care hospital. Today, there are scores of excellent career jobs in a variety of organizations; not just hospitals, but nursing homes, insurance/payers, home health, mental health, niche healthcare, consulting, IT specialty, etc.
What Health Care Coordinator skills would you recommend for someone trying to advance their career?
Kurt Houser: in my opinion people like working with highly educated, high performing professionals who want to improve patient care.
What people dislike, in my opinion are the financial constraints which drive hard decisions.
What are the biggest trends we'll see in the Health Care Coordinator job market given the pandemic?
Kristen Munyan: I don't know that the nursing profession is at a point where we can predict the impact of COVID-19 on our job market yet. Right now we are still in extraordinarily high-demand, and hospitals continue to see COVID-19 related admissions that require high levels of nursing care. There have been discussions about how the pandemic will impact interest in the profession going forward, the retirement plans of existing nurses and graduate school enrollments. This is all still developing. Nursing is still responding to the immediate demands of the pandemic.
In my opinion, I think that the pandemic has reinforced the positive image of nurses on a national stage. In 2020, hospital-based nurses carried the burden of surging COVID-19 admissions, created care innovations to improve patient outcomes and worked tirelessly to save lives. In 2021, community-based nurses are leading us out of this dark time by organizing and running vaccine clinics and educating the public. I believe we will continue to see a high demand for nursing professionals in all-settings, and in nurses going back for advanced degrees that allow them advanced practice roles.
How have salaries changed over time for Health Care Coordinators?
Kristen Munyan: Nursing continues to offer one of the best paying entry-level salaries for college graduates. There is some variation in salary dependent on geographic region, shift worked (midnights vs days, etc.) and specialty, but nurses generally command competitive pay. What we have seen become a trend now is that nurses who have worked for a few years are being offered the ability to travel to areas where there are shortages of nurses. These positions are generally temporary and pay premium rates. Nurses with critical care experience are particular in-demand for traveling positions since the pandemic.
What soft skills should all Health Care Coordinators possess?
Kristen Munyan: By far the most important skill is the ability to think critically and identify safety concerns for the patient. Nursing is often thought of as being skill-focused. Our skills are vital, but they are much quicker to develop and refine than the cognitive aspect of our work. A graduate nurse who has a well-developed ability to see the patient's "big picture" will be far more effective than someone who has focused only on skills development. A graduate who can think in a critical way can coordinate the many disciplines involved in a patient's care, connect the details, provide education and keep the patient safe. Nursing is far more than just physical skills.
Sara Hoeve Ph.D.
Director of Student Teaching and Teacher CertificationHope College
Education Department
Will there be an enduring impact of the coronavirus pandemic on Health Care Coordinators?
Sara Hoeve Ph.D.: In the field of Education, the pandemic has created an even greater need for skilled teachers and support staff in K-12 schools. In the short term, many additional tasks have been assigned to our educators, such as preparing instruction for remote learners, maintaining safe distances between students, monitoring masks, checking temperatures, and cleaning, cleaning, cleaning. Once the threat of the virus wanes, most experts expect that our teachers will adapt to a "new normal," taking ideas and tools that we implemented during pandemic teaching and applying them in new situations. Education graduates will enter a field that requires greater adaptability and collaboration, as they will be expected to create meaningful Hy-flex learning opportunities for students.
What will help Health Care Coordinators increase their earning potential?
Sara Hoeve Ph.D.: Most K-12 salary scales depend on successful teacher evaluations, years of experience and continuing education, such as a Master's Degree in Education or in a specific content area. Teachers can also increase their earnings by accepting additional responsibilities like coaching a sports team, directing a play, proctoring a state test or hosting a student teacher. Although teachers are expected to complete some tasks during the summer, many staff members take on a second job during the months when school is not in session.
Monica Pozowicz
Assistant Professor of NursingBrenau University
Mary Inez Grindle School of Nursing
What are the biggest trends we'll see in the Health Care Coordinator job market given the pandemic?
Monica Pozowicz: I believe due to the pandemic, the biggest trends in the job market will be research and development. This includes information technology, medical research, and software development. The pandemic played a pivotal role in mandating virtual meetings, medical office visits, and online shopping. Often these platforms were overloaded, causing periods of system shut downs and the inability for consumer use. Education from kindergarten to college level went online.
These virtual classrooms offered little then face timing with an instructor. Continued development is needed to ensure high quality student interaction with teaching methods used in on ground classrooms.
What certifications/licenses/courses can have the biggest impact for Health Care Coordinators?
Monica Pozowicz: Job prospects today during the pandemic and beyond, need to possess an abundance of computer, information technology, and abilities to manage different software platforms. It is possible to run businesses virtually however, employees need an inordinate amount of expertise using computer media. The ideal candidate would be able to navigate social media platforms, virtual meeting platforms, virtual selling, virtual ordering, and be able to troubleshoot system malfunctions and/or failures. Any certificates in information technology would be a plus.
Mary Farmer MSN, RN
Associate Professor, Practical Nursing Program CoordinatorUniversity of Hawaii Maui College
Allied Health Department
How have salaries changed over time for Health Care Coordinators?
Mary Farmer MSN, RN: This quote comes from the URL listed below
"CNA salaries depend on a few different factors, including location, experience level, and employer. Overall, the BLS data shows that nursing assistants make a mean annual wage of about $28,540. California, Florida, and New York employ the most CNAs, while states like Alaska, New York, and Nevada offer the highest salaries. In addition, the BLS projects the nursing assistant profession to grow by 9% from 2018 to 2028, which is faster than average." CNASalaryOutlook
Michael Urban
Senion Lecturer, Program DirectorUniversity of New Haven
Allied Health, School of Health
Will there be an enduring impact of the coronavirus pandemic on Health Care Coordinators?
Michael Urban: Yes we will see an impact on graduates and even those who will be looking to enroll. Students in undergraduate programs at many universities are able to take classes on a pass/fail option where it normally have been a letter grade. This can create issues as some graduate programs require an applicant to have a B or higher grade thus the course for a pre-required class on a pass/fail might exclude them form certain programs who do not or cannot waive the grade requirement for current students due to accreditation standards. Graduates also depending on the work they were studying might have to wait until the new working environment emerges as many companies are noting that they can do business with less people and space. Other jobs though will see a boom such as those in healthcare and IT as the pandemic has created a need for these positions. Healthcare will see various positions increase in demand as people will need to rehabilitate after being impacted by the global pandemic and IT to support the shift to a rapid growth on online business. Students not in those fields can be very creative to see where they can fill gaps and help transform and market a shift in a traditional business also such as we have seen with curbside pick-up for stores and restaurants.
How have salaries changed over time for Health Care Coordinators?
Dr. Antonio Fernandez: In the field of Higher Education, salaries have evolved slower than other fields like electronics, computer sciences, software development, and lately internet communication platforms. The implementation of remote learning has not positively impacted the salaries in this field.