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Become A Health Care Manager

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Working As A Health Care Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $95,580

    Average Salary

What Does A Health Care Manager Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Health Care Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Health Care Manager Jobs

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Health Care Manager Demographics

Gender

Female

70.0%

Male

28.8%

Unknown

1.2%
Ethnicity

White

63.1%

Hispanic or Latino

15.0%

Black or African American

12.1%

Asian

6.1%

Unknown

3.7%
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Languages Spoken

Spanish

61.0%

French

9.8%

Swahili

4.9%

Russian

4.9%

Arabic

4.9%

Portuguese

2.4%

Georgian

2.4%

Kinyarwanda

2.4%

Urdu

2.4%

Carrier

2.4%

Lingala

2.4%
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Health Care Manager Education

Schools

University of Phoenix

18.1%

New York University

7.1%

Walden University

6.3%

State University of New York Albany

5.5%

Liberty University

5.5%

University of South Florida

4.7%

University of Toledo

4.7%

Ashford University

4.7%

Southern New Hampshire University

4.7%

Grand Canyon University

4.7%

State University of New York Buffalo

3.9%

Johns Hopkins University

3.9%

University of Pittsburgh -

3.9%

University of Cincinnati

3.1%

University of Maryland - College Park

3.1%

University of Maryland - University College

3.1%

Texas Tech University

3.1%

Thomas Edison State University

3.1%

University of Utah

3.1%

State University of New York College at Brockport

3.1%
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Majors

Nursing

25.0%

Business

14.6%

Social Work

12.1%

Health Care Administration

9.7%

Psychology

5.2%

Mental Health Counseling

3.5%

Management

3.4%

Criminal Justice

3.0%

Counseling Psychology

2.9%

Public Health

2.2%

Education

2.2%

School Counseling

2.0%

Human Services

2.0%

Liberal Arts

1.8%

Communication

1.8%

Finance

1.8%

Marketing

1.8%

Human Resources Management

1.7%

Accounting

1.7%

Clinical Psychology

1.5%
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Degrees

Masters

36.0%

Bachelors

32.9%

Other

13.3%

Associate

9.8%

Certificate

3.6%

Doctorate

2.5%

Diploma

1.1%

License

0.8%
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Real Health Care Manager Salaries

Job Title Company Location Start Date Salary
Principal, Health Care Corporate Strategy & New Ventures The Advisory Board Company Washington, DC Sep 27, 2016 $200,000
Healthrules Payor/Caremanager Business Analyst Healthedge Software, Inc. Powell, OH Aug 26, 2016 $116,000
Health Care Program Manager Yale New Haven Hospital New Haven, CT Jun 11, 2014 $113,022
Health Care Medical Manager/Administrator Delta Home Health Care Inc. Oak Brook, IL May 01, 2016 $109,304
Manager, Health Care Analytics Milliman Inc. New York, NY Aug 27, 2012 $105,000
Health Care Services Manager Central Jersey Medical Group LLC Linden, NJ Feb 06, 2016 $100,000
Health Care Services Manager Narendra Patel, Md Linden, NJ Jul 13, 2015 $99,632
Health Care Manager Middletown Medical PC Middletown, NY Feb 13, 2012 $98,089
Health Care Manager Arizona & 21St. Corp. Santa Monica, CA Nov 04, 2016 $95,826
Health Care Manager Middletown Medical PC Middletown, NY Sep 21, 2010 $95,000
Health Care Manager Palisades Park Pain & Rehabilitation Medicine, Pa Palisades Park, NJ Jul 20, 2011 $93,642
Health Care Manager Blue Cross Blue Shield of Michigan Detroit, MI Jul 15, 2011 $92,000 -
$102,000
Health Care Services Manager Narendra D. Patel, M.D. Linden, NJ Sep 14, 2010 $89,600
Health Care Manager Middletown Medical PC Middletown, NY Sep 21, 2016 $82,666
Health Care Compliance Manager Glencrest Nursing and Rehabilitation Centre, Ltd. Chicago, IL Nov 04, 2011 $81,307
Health Care Services Manager Narendra D. Patel, M.D. Linden, NJ Jun 01, 2013 $79,786
Health Care Manager Middletown Medical PC Middletown, NY Sep 21, 2013 $76,489
Health Care Manager Hana Healthcare, P.C. Nov 15, 2011 $75,132
Health Care Manager Hana Healthcare, P.C. Englewood, NJ Nov 15, 2011 $75,132
Health Care Manager Chung Song Ja Corp. Lynnwood, WA Sep 09, 2013 $75,069
Health Care Manager Narendra D. Patel, M.D. Linden, NJ Sep 02, 2010 $74,500
Manager, Health Care Analytics Maimonides Medical Center New York, NY Sep 27, 2014 $63,000 -
$70,000
Health Care Services Manager Silverxis, Inc. Lewisville, TX May 25, 2016 $62,000
Health Care Services Manager Silverxis, Inc. Irving, TX Oct 27, 2015 $62,000
Ayurvedic Health Care Program Manager Gopal & Saroj Basisht PTR Orlando, FL Dec 15, 2010 $61,755
Health Care Manager Bide A Bode Home Care Long Beach, CA Nov 01, 2009 $60,523
Health Care Service Manager/Team Leader Five Star Quality Care, Inc. Lancaster, CA Oct 12, 2010 $60,523
Health Care Service Manager/Team Leader Five Star Quality Care, Inc. Lancaster, CA Dec 15, 2009 $60,523
Health Care Service Manager Five Star Quality Care, Inc. Lancaster, CA Oct 01, 2010 $60,523

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Top Skills for A Health Care Manager

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  1. Health Care
  2. Mental Health
  3. Patient Care
You can check out examples of real life uses of top skills on resumes here:
  • Manage and coordinate Behavior health care benefits
  • Developed SPMI Case Management program in coordination with Community Mental Health Centers.
  • Registered Nurse, responsibilities included coordination of all patient care activities as prescribed by the attending physician.
  • Certified initial facility-based care for members requiring inpatient behavioral health services.
  • Provided additional care management services to avoid and reduce unnecessary hospitalizations and emergency department visits.

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