Product Manager jobs at HCSC

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This Position Is Responsible For The Full Lifecycle Management of the Call Center Agent Capability and Agent AI Product, From Strategic Planning To Tactical Activities, Specifying Requirements For Current And Future Products. Leading Ideation, Technical Development, And Launch Of New It Products. Establishing A Shared Vision With Business Unit Stakeholders By Building Consensus On Priorities And Product Execution. Managing Application Suite Of 1-3 Projects (Products/Applications) Per Year. Required Job Qualifications: * Bachelor Degree and 4 years Information Technology experience. * 1 years management experience * Experience in application development platforms and/or languages (Python/HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C#). * Experience in cloud computing (SaaS / PaaS). * Experience in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira). * Experience in integration technologies (Mulesoft/Tibco/Informatica/CAS). * Experience in iterative, agile and/or scrum development. * Experience in API/Webservice technologies * Experience in knowledge of product-specific application architecture. * Experience in solution architecture. * Ability to tie together solutions across systems. * Application domain knowledge. * Program and/or project management. * Ability to influence. * Ability to prioritize and make trade-off decisions. * Adaptability and/or ability to manage change. * Creative thinking. * Leadership -- Effectively leads teams & people. * Problem solving / analytical thinking. * Teamwork and collaboration. Preferred Job Qualifications: * Bachelor Degree in Computer Science or Information Technology Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************** The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $100,000.00 - $180,700.00 Exact compensation may vary based on skills, experience, and location.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. Position Summary As an Upstream Strategic Marketing Associate Manager you will be a key contributor to the development of product and portfolio strategy for Solventum's Advanced Wound Care franchise. This role leverages market intelligence, competitive analysis, and customer insights to inform decision-making and support the identification of new growth opportunities. Working cross-functionally with partners such as Strategy & Business Development, this role will enable effective portfolio management, investment prioritization, and build vs. buy decisions with robust, data-driven insights. Responsibilities will include the following: Market and Competitive Intelligence Track macro trends in healthcare and MedTech sector that could impact portfolio priorities Develop and maintain competitive intelligence frameworks and dashboards to assist with product positioning, identification of portfolio gaps, and opportunities for innovation and M&A Support market selection, prioritization, and assessment efforts led by Strategy & Business Development Provide regular market and competitive updates to leadership and marketing teams Strategy Support Develop frameworks and dashboards to support portfolio prioritization and optimization efforts Develop fact-based analyses and supporting materials for strategic planning discussions and business reviews Lead small- to medium- strategic projects from design to execution Support initial evaluation of potential acquisition or partnership targets, including development target overview and summary documents Deliver insights in a clear, structured way for inclusion into executive-level presentations Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's degree or higher in Business, Economics, Finance, Data Analytics, or a related field 3-5 years of relevant business experience (e.g., business analysis, market research, corporate strategy, or consulting) Additional qualifications that could help you succeed even further in this role include: Advanced degree (e.g., MBA, Economics, or related field) Experience in healthcare, medical devices, or other regulated industries Exposure to strategy development, M&A diligence, or portfolio management Strong analytical and financial modeling skills, with the ability to synthesize large datasets into actionable insights Demonstrated critical thinking skills and ability to collaborate cross-functionally to deliver strategic, actionable recommendations Proficiency in project management and ability to manage multiple projects and deadlines effectively Strong written and verbal communication skills with the ability to distill complexity into clear recommendations Work location: Remote Travel: Occasional travel for team meetings Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $160,284 - $195,903, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

**Become a part of our caring community and help us put health first** We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution. The Lead Product & Strategy Manager - Provider Practice Management role is a critical member of the multidisciplinary clinical initiatives team within Clinical Strategy and Analytics. This role is not a traditional software product manager role. Instead, it requires demonstrated expertise in healthcare delivery, provider performance improvement, operational redesign, and translating insights into actionable workflows for clinical practices. The Lead Product & Strategy Manager will work across clinical initiatives focused on reducing 30-day Plan All-Cause Readmissions (PCR). They will partner closely with high-performing and low-performing provider groups to identify clinical best practices, understand operational gaps, and design and operationalize provider-facing improvements that lead to measurable performance lift. They must be highly collaborative, able to work cross-functionally across Humana and external provider partners, and able to drive execution (not just strategy) in a fast-moving environment. **Key responsibilities of the position are as follows:** Best Practice Identification + Engage with high-performing provider groups to understand clinical workflows, transitional care processes, and operational drivers that contribute to lower readmission rates. + Conduct targeted discovery with low-performing providers to identify barriers, workflow breakdowns, staffing constraints, or data usability issues that inhibit execution of best practices. + Translate field insights into a clear set of best practices and operational playbooks that provider organizations can adopt to meaningfully reduce readmissions. Product & Insight Development + Partner with Clinical Analytics to understand key data patterns and root causes of readmissions and convert these signals into provider-friendly insights. + Lead the design and refinement of provider-facing data views (dashboards, insights, performance summaries) to ensure they are actionable, timely, and aligned to provider workflows. + Work with product leads and data teams to prioritize enhancements that make insights easier for providers to use - e.g., surfacing patients most likely to readmit, highlighting missed touchpoints, or flagging operational risk. Execution With Providers & Internal Stakeholders + Serve as the primary operational liaison with targeted provider groups, ensuring best practices are activated and sustained. + Co-develop and support rollout of interventions such as transitional care workflows, follow-up protocols, huddle tools, or care-team guidance that directly reduce readmission risk. + Work with enterprise partners (e.g., care management, clinical programs, analytics, population health) to ensure alignment and remove operational barriers to provider adoption. Strategy & Impact Measurement + Define the strategic roadmap for provider practice improvements related to PCR. + Set measurable targets, track provider engagement, and monitor performance lift over time. + Synthesize complex clinical, operational, and analytic information into clear recommendations for executive leadership. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + 7 or more years of experience in population health strategy, health outcomes strategies and/or provider practice management OR 3 years of management consulting with additional 2-3 years of professional work experience + Strong understanding of transitional care management + Experience working directly with provider groups, clinical leaders, or care teams + Experience in advanced primary care or high-performance provider model organizations (e.g., ChenMed, Oak Street, Cityblock, Iora, CareMore) + Strong data literacy with demonstrated experience using analytics to drive operational insights + Excellent communication, relationship-building, and cross-functional collaboration skills + Ability to independently manage complex initiatives, work across departments, and drive execution without day-to-day oversight **Preferred Qualifications** + Background as a clinician (RN, NP, PA, MD, PharmD, or similar) + Experience with population health workflows and drivers of 30-day readmissions + Experience in management consulting and clinical practice (ideal but not required) + Expertise in provider workflow optimization, care transitions, or readmission reduction programs + Familiarity with EHR workflows and system integrations + Demonstrated ability to translate analytics into operationally executable solutions **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-02-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This highly visible position is responsible for directing AI business strategy, products planning and execution, governance, and learnings, with a significant impact on setting and advancing AI goals within the organization. **Required Job Qualifications:** + Bachelor degree / Master's Degree / MBA and 12 years of healthcare industry experience or 5 years consulting experience at a top tier consulting firm, preferably in AI or technology sectors. + 5 years of people management experience. + **Strategic Skills** : Strong skills in strategy development, planning, and implementation, particularly in AI or technology-driven environments. + **Business Case Development** : Ability to translate AI opportunities into compelling business cases and conduct cost-benefit analyses. + **Analytical Skills** : Ability to lead quantitative and qualitative analysis, generate insights, and make strategic recommendations. + **Problem Solving** : Strong critical thinking and problem-solving abilities, particularly in complex and rapidly evolving AI contexts. + **Project Management** : Experience managing complex projects, particularly those involving AI technologies. + **Interpersonal Skills** : Ability to build strong relationships and work effectively across a matrixed environment. + **Communication** : Advanced communication skills, including verbal, written, and visual, with the ability to engage with senior executives. + **Team Development** : Experience in leading and developing team members, fostering a culture of innovation and continuous improvement. + **Budget Management** : Overseeing budgets and resource allocation for AI initiatives. **Preferred Job Qualifications:** + Advanced degree such as MBA, MHA, MD, JD, or PhD. + Experience in the healthcare industry, especially the health insurance sector. **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $158,300.00 - $293,800.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Evernorth Health Services positions product management as a driver of innovation in healthcare technology. The mission is to reimagine care access by creating seamless, personalized, and efficient experiences. Product managers are expected to challenge the status quo, identify opportunities for value creation, and deliver sustainable solutions that improve health outcomes and customer satisfaction. Evernorth leverages advanced technology, data and intelligent design to simplify complex healthcare processes. Investments in digital transformation, automation, and AI-driven solutions enable scalable, secure, and customer-centric experiences. Product Manager, Client Installation & Experience Join Evernorth Health Services as a Product Manager for Client Installation & Experience, where you'll shape the onboarding journey for new and renewing clients. Your work will directly impact operational efficiency and client satisfaction, helping redefine how technology and process improvements connect clients to care. Responsibilities (Outcome-Focused): * Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal. * Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction. * Lead initiatives to enhance internal workflows, implement automation and optimize tools for scalability and efficiency. * Collaborate cross-functionally with Sales, Underwriting and Client Operations to ensure seamless onboarding execution. * Analyze operational metrics and use insights to prioritize product enhancements for maximum impact. Qualifications * Required: * 3+ years of product management experience, preferably in healthcare, insurance, or related industries. * Proven ability to manage complex operational workflows and deliver technology-enabled process improvements. * Strong understanding of complex systems and data management. * Preferred: * Experience with healthcare payers; broker experience is a plus. * Familiarity with workflow automation and operational tooling. * Strong analytical skills and ability to translate business objectives into actionable product roadmaps. * Strong understanding of platform development and backend technologies. * Understanding of compliance and security standards in healthcare technology. * Bachelor's degree in Business, Technology or related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: • Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. • Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. • Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. • Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. • Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. • Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. • Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You • Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. • Ability to oversee new product development from ideation through launch and ongoing optimization. • Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. • Exceptional communication skills with experience engaging executive stakeholders. • Data-driven mindset with experience in A/B testing and analytics implementation. • Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. • Comfortable working across multiple business units, including Product, Engineering, and Analytics. • Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) • Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. • 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. • Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). • Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications • Ownership of APIs/SDKs with versioning/deprecation and compatibility management. • Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. • Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. We are seeking a Lead Product Manager to drive the vision, strategy, and execution of our Sales and Marketing Technology initiatives. This role will be pivotal in aligning product capabilities with business objectives, ensuring seamless integration across platforms, and delivering innovative solutions that empower our sales and marketing teams to achieve growth targets. The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial. Key Responsibilities: Define and own the product roadmap for Sales Technology solutions and their intersection with Humana's Marketing organization. Collaborate with cross-functional teams including Sales, Marketing, Engineering, and Data Analytics to deliver impactful products. Lead discovery sessions to identify pain points and opportunities for process optimization. Manage vendor relationships and evaluate third-party tools for integration. Establish KPIs and measure product performance to ensure continuous improvement. Advocate for best practices in CRM, marketing automation, and sales enablement technologies. Use your skills to make an impact Qualifications: Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA preferred. 7+ years of product management or product ownership experience, with at least 3 years in Sales/Marketing Technology. Experience with sales platforms (ie.Salesforce, Highspot and Sproutloud). Proven track record of delivering enterprise-level solutions in CRM, marketing automation, and analytics platforms. Strong leadership and stakeholder management skills. Excellent communication and analytical abilities. Preferred Skills: Familiarity with data-driven marketing and personalization strategies. Agile methodology experience. Why Join Us? Opportunity to lead strategic initiatives impacting revenue growth. Collaborative and innovative work environment. Competitive compensation and benefits package. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 12-30-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** We are looking to hire a Lead Data Science Product Manager for The AI Innovation Lab at HCSC. The AI Lab is focused on application of leading-edge AI technologies to the business challenges of HCSC, and the product manager of this team owns key responsibilities such as stakeholder engagement, product prioritization, scoping, execution, and delivery on a portfolio that focuses primarily on Generative AI applications. This is an exciting opportunity to lead the adoption of AI to transform one of HCSC's core capabilities and drive tremendous impact for our customers and members. At the largest customer-owned and not-for-profit health insurer and fourth largest health insurer overall in the United States, you will have the opportunity to work with massive datasets to drive revenue growth, improve our operational and member-facing processes, and affect how healthcare is delivered to our 17 million members. An ideal candidate is someone who has a demonstrated track record of leading or delivering analytical projects and products with measurable value, can see the big picture and effectively communicate with executives, has an ability to explain complex technical concepts to non-technical audiences, and has a laser-focused customer and user-centric mindset. Day-to-day tasks include engaging senior and executive leadership in the domain area to understand their most significant business challenges, designing new AI products and solutions to automate or enable better decision making to address these challenges, building long-term product roadmaps, scaling and delivering on those products by working within cross-functional data science, IT, and business teams, and providing overall product leadership for one or more of our machine learning and AI initiatives. Successful candidates will also have indirect leadership over data scientists and engineers assigned to these initiatives. Note that while this position requires an understanding of data science, machine learning, and AI and its applications, it does not require "hands on" technical work such as coding. We are looking for a businessperson who has a strong technical background that can lead and indirectly influence both IT and business teams to scale and deploy models in a complex organizational environment. The AI Innovation Lab works within the context of the broader AI Solutions team at HCSC. The role reports to the Senior Director of Product Management for AI Solutions. There are many different domains (or thematic units) within AI Solutions, with topics that include Claims and Payment Integrity, Member Engagement, Utilization Management, Document Intelligence, Risk Stratification, and the AI Innovation Lab. Generally, one (or sometimes two) product managers are assigned for each different domain area. **Required Job Qualifications:** * Bachelors degree and 5 years of work experience in a mathematical, statistical, computer science, engineering, physics, economics or related quantitative field OR Actuarial credential or Masters degree and 4 years of work experience in an advanced mathematical, statistical , engineering, physics or related quantitative field OR Ph.D. and 2 years of work experience in a mathematical, statistical, computer science, engineering, physics, economics or related quantitative field OR 8 years of work experience in an advanced mathematical, statistical , engineering, physics or related quantitative field * Must demonstrate proficiency in at least four of the following six areas: 1) data analysis and relational-style query languages; 2) machine learning and/or statistical modeling; 3) data visualization; 4) a high-level programming language; 5) Generative AI; 6) understanding of healthcare. * Strong learning and growth mindset * Customer-focused * Strong interpersonal, verbal and written communication skills * A track record of independently delivering or leading the delivery of multiple complex analytics or data science projects **Preferred Job Qualifications:** * Previous product management experience * Experience with Generative AI and other cutting edge AI technologies (e.g., agentic AI) is strongly preferred. * Previous experience working with insurance claims systems and/or healthcare experience * Experience with Iterative / Agile / Scrum development *Experience successfully implementing at-scale A.I. solutions in cloud environments \#LI-MK1 \#LI-Hybrid \#INCR **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $110,000.00 - $198,600.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary We are looking to hire a Lead Data Science Product Manager for The AI Innovation Lab at HCSC. The AI Lab is focused on application of leading-edge AI technologies to the business challenges of HCSC, and the product manager of this team owns key responsibilities such as stakeholder engagement, product prioritization, scoping, execution, and delivery on a portfolio that focuses primarily on Generative AI applications. This is an exciting opportunity to lead the adoption of AI to transform one of HCSC's core capabilities and drive tremendous impact for our customers and members. At the largest customer-owned and not-for-profit health insurer and fourth largest health insurer overall in the United States, you will have the opportunity to work with massive datasets to drive revenue growth, improve our operational and member-facing processes, and affect how healthcare is delivered to our 17 million members. An ideal candidate is someone who has a demonstrated track record of leading or delivering analytical projects and products with measurable value, can see the big picture and effectively communicate with executives, has an ability to explain complex technical concepts to non-technical audiences, and has a laser-focused customer and user-centric mindset. Day-to-day tasks include engaging senior and executive leadership in the domain area to understand their most significant business challenges, designing new AI products and solutions to automate or enable better decision making to address these challenges, building long-term product roadmaps, scaling and delivering on those products by working within cross-functional data science, IT, and business teams, and providing overall product leadership for one or more of our machine learning and AI initiatives. Successful candidates will also have indirect leadership over data scientists and engineers assigned to these initiatives. Note that while this position requires an understanding of data science, machine learning, and AI and its applications, it does not require "hands on" technical work such as coding. We are looking for a businessperson who has a strong technical background that can lead and indirectly influence both IT and business teams to scale and deploy models in a complex organizational environment. The AI Innovation Lab works within the context of the broader AI Solutions team at HCSC. The role reports to the Senior Director of Product Management for AI Solutions. There are many different domains (or thematic units) within AI Solutions, with topics that include Claims and Payment Integrity, Member Engagement, Utilization Management, Document Intelligence, Risk Stratification, and the AI Innovation Lab. Generally, one (or sometimes two) product managers are assigned for each different domain area. Required Job Qualifications: * Bachelors degree and 5 years of work experience in a mathematical, statistical, computer science, engineering, physics, economics or related quantitative field OR Actuarial credential or Masters degree and 4 years of work experience in an advanced mathematical, statistical , engineering, physics or related quantitative field OR Ph.D. and 2 years of work experience in a mathematical, statistical, computer science, engineering, physics, economics or related quantitative field OR 8 years of work experience in an advanced mathematical, statistical , engineering, physics or related quantitative field * Must demonstrate proficiency in at least four of the following six areas: 1) data analysis and relational-style query languages; 2) machine learning and/or statistical modeling; 3) data visualization; 4) a high-level programming language; 5) Generative AI; 6) understanding of healthcare. * Strong learning and growth mindset * Customer-focused * Strong interpersonal, verbal and written communication skills * A track record of independently delivering or leading the delivery of multiple complex analytics or data science projects Preferred Job Qualifications: * Previous product management experience * Experience with Generative AI and other cutting edge AI technologies (e.g., agentic AI) is strongly preferred. * Previous experience working with insurance claims systems and/or healthcare experience * Experience with Iterative / Agile / Scrum development * Experience successfully implementing at-scale A.I. solutions in cloud environments #LI-MK1 #LI-Hybrid #INCR Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************** The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $110,000.00 - $198,600.00 Exact compensation may vary based on skills, experience, and location.

**Become a part of our caring community and help us put health first** With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. We are seeking a Lead Product Manager to drive the vision, strategy, and execution of our Sales and Marketing Technology initiatives. This role will be pivotal in aligning product capabilities with business objectives, ensuring seamless integration across platforms, and delivering innovative solutions that empower our sales and marketing teams to achieve growth targets. The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial. **Key Responsibilities:** + Define and own the product roadmap for Sales Technology solutions and their intersection with Humana's Marketing organization. + Collaborate with cross-functional teams including Sales, Marketing, Engineering, and Data Analytics to deliver impactful products. + Lead discovery sessions to identify pain points and opportunities for process optimization. + Manage vendor relationships and evaluate third-party tools for integration. + Establish KPIs and measure product performance to ensure continuous improvement. + Advocate for best practices in CRM, marketing automation, and sales enablement technologies. **Use your skills to make an impact** **Qualifications:** + Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA preferred. + 7+ years of product management or product ownership experience, with at least 3 years in Sales/Marketing Technology. + Experience with sales platforms (ie.Salesforce, Highspot and Sproutloud). + Proven track record of delivering enterprise-level solutions in CRM, marketing automation, and analytics platforms. + Strong leadership and stakeholder management skills. + Excellent communication and analytical abilities. **Preferred Skills:** + Familiarity with data-driven marketing and personalization strategies. + Agile methodology experience. **Why Join Us?** + Opportunity to lead strategic initiatives impacting revenue growth. + Collaborative and innovative work environment. + Competitive compensation and benefits package. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-30-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together** Are you passionate about shaping the future of pharmacy solutions? As Pharmacy Product Strategy & Development Lead, you'll be at the forefront of driving innovation and growth for UHC Employer & Individual (E&I). Partnering closely with the VP of Strategy & Innovation, you'll transform insights into action-crafting bold strategies, building market-leading products, and delivering solutions that redefine client value. This is a high-impact role for a visionary leader who thrives on turning ideas into reality. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Lead Market Intelligence & Strategy + Be the eyes and ears of the market-track regulatory shifts, pharma strategies, and investment trends + Anticipate future spend patterns and competitive moves to shape winning strategies + Represent UHC E&I in key forums like Innovation Council, Client Advisory Board, and Sales Pipeline Calls to capture real-time insights + Drive Product Innovation & Growth + Assess our current portfolio and identify opportunities to elevate performance + Design and own a dynamic growth roadmap-both enterprise-wide and by line of business + Champion new ideas through the stage-gate process, using data to prioritize what matters most + Lead product development from concept to commercialization-be the quarterback who makes it happen + Shape Financial & Pricing Strategy + Collaborate with Finance to build pro forma models that demonstrate accretive growth + Develop pricing strategies that balance client value and profitability + Ensure market solutions integrate seamlessly into underwriting and P&L models + Ignite Cross-Functional Collaboration + Partner with Marketing to craft compelling positioning and value stories + Equip Growth teams with playbooks that inspire confidence in selling and upselling + Work with Product Management to activate performance reporting and accountability + Deliver Market Solutions That Matter + Create innovative solutions across Optum and UHG to meet emerging client needs + Support post-launch success during the warranty period-answering critical questions and driving adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's degree in business, healthcare, or related field + 7+ years in health insurance or managed pharmacy, PBM, or pharma manufacturer industries + 7+ years in product development (0-1), agile & waterfall methodologies + Proven experience in product strategy, development, or management within healthcare or pharmacy sectors + Deep understanding of regulatory environments, PBM, and payer dynamics + Proven solid analytical, financial modeling, and strategic planning skills + Proven ability to lead cross-functional teams and influence senior stakeholders + Proven exceptional communication and presentation skills + Demonstrated success in building growth strategies and launching new products + Proven resilient, adaptable, and energized by ambiguity-comfortable making decisions without all the answers + Proven high initiative, solid follow-through, and a passion for innovation *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together Are you passionate about shaping the future of pharmacy solutions? As Pharmacy Product Strategy & Development Lead, you'll be at the forefront of driving innovation and growth for UHC Employer & Individual (E&I). Partnering closely with the VP of Strategy & Innovation, you'll transform insights into action-crafting bold strategies, building market-leading products, and delivering solutions that redefine client value. This is a high-impact role for a visionary leader who thrives on turning ideas into reality. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Lead Market Intelligence & Strategy * Be the eyes and ears of the market-track regulatory shifts, pharma strategies, and investment trends * Anticipate future spend patterns and competitive moves to shape winning strategies * Represent UHC E&I in key forums like Innovation Council, Client Advisory Board, and Sales Pipeline Calls to capture real-time insights * Drive Product Innovation & Growth * Assess our current portfolio and identify opportunities to elevate performance * Design and own a dynamic growth roadmap-both enterprise-wide and by line of business * Champion new ideas through the stage-gate process, using data to prioritize what matters most * Lead product development from concept to commercialization-be the quarterback who makes it happen * Shape Financial & Pricing Strategy * Collaborate with Finance to build pro forma models that demonstrate accretive growth * Develop pricing strategies that balance client value and profitability * Ensure market solutions integrate seamlessly into underwriting and P&L models * Ignite Cross-Functional Collaboration * Partner with Marketing to craft compelling positioning and value stories * Equip Growth teams with playbooks that inspire confidence in selling and upselling * Work with Product Management to activate performance reporting and accountability * Deliver Market Solutions That Matter * Create innovative solutions across Optum and UHG to meet emerging client needs * Support post-launch success during the warranty period-answering critical questions and driving adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's degree in business, healthcare, or related field * 7+ years in health insurance or managed pharmacy, PBM, or pharma manufacturer industries * 7+ years in product development (0-1), agile & waterfall methodologies * Proven experience in product strategy, development, or management within healthcare or pharmacy sectors * Deep understanding of regulatory environments, PBM, and payer dynamics * Proven solid analytical, financial modeling, and strategic planning skills * Proven ability to lead cross-functional teams and influence senior stakeholders * Proven exceptional communication and presentation skills * Demonstrated success in building growth strategies and launching new products * Proven resilient, adaptable, and energized by ambiguity-comfortable making decisions without all the answers * Proven high initiative, solid follow-through, and a passion for innovation * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The Community & Sate Clinical Strategic Capabilities team is seeking a Capability Manager (aka Strategic Product Manager) to enhance and transform the care management experience. Our team is dedicated to developing capabilities that empower care managers to deliver simplified, personalized, and compassionate care that drives improved health outcomes for our members. By transforming care management with AI-driven tools, data insights, and automation, we enable person-centered clinical models that prioritize impactful interventions, seamless operations, and tailored engagement across digital, telephonic, and in-person channels. As a capability manager, you will be responsible for applying strategic product management methodologies and techniques to develop and enhance technology solutions that improve care the management experience. This role involves collaborating with cross-functional business and technology teams to identify capability gaps, drive capability opportunities, and develop strategic plans and requirements to optimize solutions and deliver maximum value to our markets. The ideal candidate is a natural problem-solver and collaborator who is able to translate business opportunities into clear product strategies and roadmaps. They thrive in cross-functional environments, communicate with clarity, and know how to balance vision with execution. If you are someone who can connect the dots between user value, business impact, and delivery, we'd love to meet you! **You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.** **Primary Responsibilities:** + Capability / Product Management: Identify and define the capabilities required to achieve the strategic goals of the C&S Clinical Strategic Capabilities portfolio. Develop and implement strategic solutions to build and enhance capabilities, including development of strategic vision, roadmap, and features that bring the overall solution to life. Ensure capabilities align with overall business objectives and customer/market needs + Cross-functional collaboration: Work closely with other product managers, designers, developers, and various stakeholders to integrate capabilities into strategic roadmaps. Facilitate workshops and meetings to align and prioritize capability needs, requirements, and development plans. Collaborate with development, training, and readiness teams to build competency in new capabilities and prepare for go-to-market launch(es) + Gap analysis and improvement: Conduct regular capability gap analyses to identify areas for improvement and development. Develop strategic plans to address identified gaps and enhance product capabilities. Continuously monitor and evaluate the effectiveness of implemented capabilities, using feedback loops, observations, and other measures in partnership with stakeholders and delivery partners + Innovation and best practices: Stay current with industry trends, emerging technologies, and best practices in capability development. Introduce innovative solutions and approaches to enhance product capabilities. Promote a culture of continuous learning and improvement within the team + Stakeholder management: Build and maintain solid relationships with key stakeholders, including business leaders, customers, and partners. Communicate capability roadmaps and progress plans to stakeholders effectively. Manage stakeholder expectations and ensure alignment on capability goals, roadmap timelines, and outcomes + Performance measurement: Establish and maintain metrics and KPIs to measure the success and impact of capabilities. Monitor and analyze capability performance data to identify trends and insights. Report on capability performance and provide recommendations for improvement + Capability Governance: Govern capability delivery plans from idea through development and launch, ensuring timely and successful delivery to the markets. Collaborate with stakeholders and delivery teams to manage delivery timelines, resources, and budgets effectively. Coordinate with cross-functional teams to align dependencies across and integration of capabilities across roadmaps You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Years of post-high school education can be substituted/is equivalent to years of experience. **Required Qualifications:** + 7+ years of experience in capability management / product management, or a related role within the product management or technology industry and a proven track record of developing and implementing capability strategies that drive improved experience and efficiencies + Hands-on experience in documenting product requirements and breaking down work into capabilities and features + Experience with capability assessment frameworks, performance metrics, and data analysis tools + Experience in developing clear, business-friendly product strategy and vision, strategic roadmaps, product materials, and go-to-market plans + Knowledge of product development /software development processes with the ability to lead and drive continuous improvement initiatives + Knowledge of industry-standard product management lifecycle and associated deliverables + Proven solid analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights + Proven excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders + Proven strategic thinker with the ability to align capability initiatives with overall business goals + Proven solid strategic product management skills, with the ability to manage multiple priorities and define and manage complex roadmaps + Proven solid stakeholder alignment, business acumen, and negotiation skills + Proven excellent presentation and story-telling skills with the ability to develop business-friendly materials and articulate complex ideas using easy-to-understand concepts **Preferred Qualifications:** + Training and/or certification in Human-Centered Design + Experience in Healthcare product/capability management + Knowledge of Medicaid & DNSP lines of business, including core Medicaid and LTSS + Product Management / Product Manager Certification highly desired *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Community & Sate Clinical Strategic Capabilities team is seeking a Capability Manager (aka Strategic Product Manager) to enhance and transform the care management experience. Our team is dedicated to developing capabilities that empower care managers to deliver simplified, personalized, and compassionate care that drives improved health outcomes for our members. By transforming care management with AI-driven tools, data insights, and automation, we enable person-centered clinical models that prioritize impactful interventions, seamless operations, and tailored engagement across digital, telephonic, and in-person channels. As a capability manager, you will be responsible for applying strategic product management methodologies and techniques to develop and enhance technology solutions that improve care the management experience. This role involves collaborating with cross-functional business and technology teams to identify capability gaps, drive capability opportunities, and develop strategic plans and requirements to optimize solutions and deliver maximum value to our markets. The ideal candidate is a natural problem-solver and collaborator who is able to translate business opportunities into clear product strategies and roadmaps. They thrive in cross-functional environments, communicate with clarity, and know how to balance vision with execution. If you are someone who can connect the dots between user value, business impact, and delivery, we'd love to meet you! You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Capability / Product Management: Identify and define the capabilities required to achieve the strategic goals of the C&S Clinical Strategic Capabilities portfolio. Develop and implement strategic solutions to build and enhance capabilities, including development of strategic vision, roadmap, and features that bring the overall solution to life. Ensure capabilities align with overall business objectives and customer/market needs * Cross-functional collaboration: Work closely with other product managers, designers, developers, and various stakeholders to integrate capabilities into strategic roadmaps. Facilitate workshops and meetings to align and prioritize capability needs, requirements, and development plans. Collaborate with development, training, and readiness teams to build competency in new capabilities and prepare for go-to-market launch(es) * Gap analysis and improvement: Conduct regular capability gap analyses to identify areas for improvement and development. Develop strategic plans to address identified gaps and enhance product capabilities. Continuously monitor and evaluate the effectiveness of implemented capabilities, using feedback loops, observations, and other measures in partnership with stakeholders and delivery partners * Innovation and best practices: Stay current with industry trends, emerging technologies, and best practices in capability development. Introduce innovative solutions and approaches to enhance product capabilities. Promote a culture of continuous learning and improvement within the team * Stakeholder management: Build and maintain solid relationships with key stakeholders, including business leaders, customers, and partners. Communicate capability roadmaps and progress plans to stakeholders effectively. Manage stakeholder expectations and ensure alignment on capability goals, roadmap timelines, and outcomes * Performance measurement: Establish and maintain metrics and KPIs to measure the success and impact of capabilities. Monitor and analyze capability performance data to identify trends and insights. Report on capability performance and provide recommendations for improvement * Capability Governance: Govern capability delivery plans from idea through development and launch, ensuring timely and successful delivery to the markets. Collaborate with stakeholders and delivery teams to manage delivery timelines, resources, and budgets effectively. Coordinate with cross-functional teams to align dependencies across and integration of capabilities across roadmaps You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Years of post-high school education can be substituted/is equivalent to years of experience. Required Qualifications: * 7+ years of experience in capability management / product management, or a related role within the product management or technology industry and a proven track record of developing and implementing capability strategies that drive improved experience and efficiencies * Hands-on experience in documenting product requirements and breaking down work into capabilities and features * Experience with capability assessment frameworks, performance metrics, and data analysis tools * Experience in developing clear, business-friendly product strategy and vision, strategic roadmaps, product materials, and go-to-market plans * Knowledge of product development /software development processes with the ability to lead and drive continuous improvement initiatives * Knowledge of industry-standard product management lifecycle and associated deliverables * Proven solid analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights * Proven excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders * Proven strategic thinker with the ability to align capability initiatives with overall business goals * Proven solid strategic product management skills, with the ability to manage multiple priorities and define and manage complex roadmaps * Proven solid stakeholder alignment, business acumen, and negotiation skills * Proven excellent presentation and story-telling skills with the ability to develop business-friendly materials and articulate complex ideas using easy-to-understand concepts Preferred Qualifications: * Training and/or certification in Human-Centered Design * Experience in Healthcare product/capability management * Knowledge of Medicaid & DNSP lines of business, including core Medicaid and LTSS * Product Management / Product Manager Certification highly desired * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.