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Health club manager skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical health club manager skills. We ranked the top skills for health club managers based on the percentage of resumes they appeared on. For example, 31.6% of health club manager resumes contained payroll as a skill. Continue reading to find out what skills a health club manager needs to be successful in the workplace.

11 health club manager skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how health club managers use payroll:

Prepared payroll for club staff.
Generated staff schedules and payroll.

2. Membership Sales

Membership sales is a process whereby a potential customer (prospect) joins a platform, group, or club, convincing them of its benefits, and closes the deal. Like every process, each step plays an important role in the overall success of the sales pitch.

Here's how health club managers use membership sales:

Hired and trained new employees; enhanced daily workflow in daily club operations, implemented marketing strategies to improve membership sales.
Provide management and direction concerning membership sales and the marketing of the personal training department.

3. Fitness Equipment

Here's how health club managers use fitness equipment:

Operate, demonstrate, train and explain purpose of club fitness equipment, including free weights, to staff and members.
Assist, monitor, and instruct clients to ensure they were safely and effectively using the fitness equipment.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how health club managers use customer service:

Ensured quality customer service and delivered measurable results to club members.
Ensured customer service, safety and hygiene standards of the health club, poolside, and restaurant.

5. Front Desk

Here's how health club managers use front desk:

Ensured that we did not go over our budgets for front desk/housekeepers/management/membership consultant departments.
Hired and trained front desk/membership consultants/housekeepers/customer care managers/fitness managers.

6. Fitness Club

Here's how health club managers use fitness club:

Entrusted to oversee daily management for high-end fitness club, supervising maintenance and upkeep of 15K sq.
Managed operations, staffing, sales, finances, and public relations for busy fitness club.

7. Customer Care

Customer care, also known as customer service, is a one-to-one interaction between the consumer of a company and its representative.

Here's how health club managers use customer care:

Implemented high levels of customer care by focusing on existing customers aims in health and created good no.
Maintained high level of customer care and served as the primary point of contact for customer concerns.

8. Staff Training

Here's how health club managers use staff training:

Worked collaboratively with the clinic administrator in facilitating staff training on operational procedures, safety, security, and legal requirements.
Coordinate staff training/continuing education opportunities with the Clinical Director.

9. Fitness Programs

The exercise-based programs that are conducted to build and maintain the physical health of an individual are known as fitness programs. These programs prove highly beneficial for health and also, help in reducing the risk of developing chronic disease.

Here's how health club managers use fitness programs:

Conducted fitness consultations and assessments to develop unique and individualized fitness programs to help individuals meet their personal fitness goals.
Promoted corporate fitness programs at many local businesses.

10. Equipment Maintenance

Equipment maintenance is any process that includes the use of maintenance methods and procedures to keep the organization's equipment in good and reliable working condition. This may include routine maintenance as well as corrective repairs. The practice takes place in a variety of settings, including catering establishments, industrial factories, manufacturing facilities, hotels, etc.

Here's how health club managers use equipment maintenance:

Manage the daily operational functions of the facility including policy implementation, staff management and facility and equipment maintenance.
Organized a client appreciation program consisting of improved facility and equipment maintenance and client friendly events.

11. Customer Demand

Here's how health club managers use customer demand:

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Assign and adjust work schedules to meet customer demand.

What skills help Health Club Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of health club manager skills to add to your resume

The most important skills for a health club manager resume and required skills for a health club manager to have include:

Payroll
Membership Sales
Fitness Equipment
Customer Service

Front Desk
Fitness Club
Customer Care
Staff Training

Fitness Programs
Equipment Maintenance
Customer Demand

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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