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Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.Education
Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.
Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.Work Experience in a Related Occupation
Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.
Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.Important Qualities
Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.
Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.
Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.
Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.
Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.
Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.Licenses, Certifications, and Registrations
All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.
A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.
Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.Advancement
Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.
Average Length of Employment
Top Careers Before Health Director
Top Careers After Health Director
Hispanic or Latino8.7%
Black or African American0.8%
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University of Phoenix18.8%
University of Missouri - Columbia6.3%
University of Washington5.2%
University of Southern California5.2%
George Washington University4.7%
University of Florida3.6%
Western Michigan University3.6%
New York University3.1%
Michigan State University3.1%
Arizona State University3.1%
Nova Southeastern University3.1%
West Virginia University3.1%
University of Kentucky3.1%
Eastern Kentucky University3.1%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Director, Institute for Health and Social Policy||Johns Hopkins University||Baltimore, MD||Sep 01, 2013||$225,000|
|Director, Institute for Health and Social Policy||Johns Hopkins University||Baltimore, MD||Jan 09, 2013||$225,000|
|Health Economics Director||Amgen Inc.||Thousand Oaks, CA||Nov 07, 2011||$210,000|
|Health Economics Director||Amgen Inc.||Thousand Oaks, CA||Oct 01, 2012||$190,000|
|Safety, Health, Environmental and Quality Director||KR Wind Inc.||Rosharon, TX||Sep 30, 2015||$185,000|
|Safety, Health, Environmental and Quality Director||KR Wind Inc.||Richardson, TX||Sep 30, 2015||$185,000|
|Health Economic Director||Amgen Inc.||Thousand Oaks, CA||Aug 15, 2013||$183,000|
|Health Economic Director||Amgen Inc.||Thousand Oaks, CA||Jul 02, 2012||$177,654|
|Health Economic Director||Amgen Inc.||Thousand Oaks, CA||Oct 31, 2012||$177,654|
|Employee Health Physician Director||St. Agnes Healthcare, Inc.||Baltimore, MD||Jul 01, 2013||$175,579|
|Director of Health||The Elma Philanthropies Services (U.S.) Inc.||New York, NY||Jan 22, 2013||$169,200 -
|Director of Mental Health||Palm Integrative Health Saint Louis, LLC||Saint Louis, MO||Feb 10, 2015||$165,000|
|Director of Mental Health||Palm Integrative Medicine, PC||Saint Louis, MO||Jun 16, 2015||$165,000|
|Maternal and Newborn Health Director||The Johns Hopkins University||Baltimore, MD||Jan 09, 2016||$162,900|
|Director of Marketing, Solazyme Health Sciences||Solazyme, Inc.||South San Francisco, CA||Jan 09, 2012||$161,500|
|Safety, Health, Environmental and Quality Director||KR Wind Inc.||Rosharon, TX||Sep 30, 2012||$160,000|
|Director of Health||The Elma Philanthropies Services (U.S.) Inc.||New York, NY||Dec 22, 2014||$150,000 -
|Director of Health Policy and Practice||International Medical Corps||Washington, DC||Sep 14, 2014||$147,420|
|Director, Health Policy||Research Triangle Institute||Washington, DC||Sep 03, 2015||$143,416 -
|Health Analytics Director||Carilion Services, Inc.||Roanoke, VA||Nov 01, 2016||$143,000|
|Maternal and Newborn Health Director||The Johns Hopkins University||Baltimore, MD||Jul 07, 2015||$140,050|
|Associate Health Economics and Outcomes Director||Shire Pharmaceuticals Inc.||Wayne, PA||Jan 09, 2012||$138,000|
|Maternal and Newborn Health Director||Johns Hopkins University||Baltimore, MD||Sep 01, 2013||$137,300|
|Director of Oral Health||Ironton Lawrence County Area Community Action ORGA||Ironton, OH||Dec 20, 2012||$135,655|
|Director of Health Policy and Practice||International Medical Corps||Washington, DC||Sep 14, 2011||$135,000|
|Maternal and Newborn Health Director||Johns Hopkins University-Homewood Campus||Baltimore, MD||Sep 01, 2010||$130,000|
|Nutritional Health Director||Victus, Inc.||Florida City, FL||Oct 01, 2012||$120,000|
|Nutritional Health Director||Victus, Inc.||Miami, FL||Feb 11, 2015||$120,000|
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