Below we've compiled a list of the most important skills for a health director. We ranked the top skills based on the percentage of health director resumes they appeared on. For example, 11.9% of health director resumes contained health care as a skill. Let's find out what skills a health director actually needs in order to be successful in the workplace.

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The six most common skills found on Health Director resumes in 2020. Read below to see the full list.

15 Essential Health Director Skills For Your Resume And Career

1. Health Care

Healthcare means an organized service provided to people when they are diagnosed with a medical illness or suffer an injury. Basic health care would ensure to improve the health of the patient. Health care is provided by designated and certified specialists who can be doctors, registered nurses, therapists, etc. The healthcare of the people is the responsibility of the state as they set up hospitals and clinics for the public and arrange certified professionals in them for the health care of the people.

Here's how health care is used on health director resumes:
  • Develop and manage health care services and behavioral interventions for a large integrated residential camping program.
  • Performed market intelligence research and drafted client publications for pharmaceutical and health care industry companies.
  • Developed and conducted continuing education service for medical staff and health care facility employees.
  • Designed, organized and implemented a hospital/dispensary/health agent primary health care system.
  • Oversee regular penetration and vulnerability assessments against health care environments.

2. Procedures

Procedures are the established ways to perform a certain task. It is like an action plan for a team to perform their duties. It's like a map that can save one from being confused or roaming about while attempting to achieve a goal. When an organization uses procedures, it promotes positive practices and sets a good precedent

Here's how procedures is used on health director resumes:
  • Worked collaboratively with the clinic administrator in facilitating staff training on operational procedures, safety, security, and legal requirements.
  • Provide quality assurance reviews to ensure services are provided in accordance with policies, procedures and regulatory requirements.
  • Developed and established medical records system, policies and procedures to accomplish all federal and state regulations requirements.
  • Led standardization and execution of safety policies and procedures across generation and partnering with mining and construction operations.
  • Prepare charts for subpoenas and correspondence in accordance with the established procedures with Administrator's documented approval.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how patient care is used on health director resumes:
  • Conducted Patient Care Management Meetings to discuss best practices and changes to improve patient outcomes in a courteous and timely manner
  • Handled the tasks of primary case management like direct patient care and of patients in the home setting.
  • Provided direction to the patient care service areas including ambulatory pediatric, infectious diseases, and dental services.
  • Increased revenue from $2.3M to more than $4M through analysis and focus on patient care.
  • Worked with staff on goals, patient care, and training while reporting to CEO of hospital.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how oversight is used on health director resumes:
  • Provided oversight of Executive Education operations team to ensure that all logistical arrangements for executive development programs were delivered seamlessly.
  • Planned, developed and maintained fiscal management for regional education dollars through oversight of department finances and program budgets.
  • Support quality service provision and customer satisfaction through oversight of clinical operations of a fully integrated interdisciplinary team.
  • Provide strategic oversight for contract implementation including management of logistical and operational aspects of contracts.
  • Provided administrative oversight of health service area operating budget.

5. RN

RN means a registered nurse -- a person who has fulfilled the criteria set by the government or a regulatory body to obtain a nursing license. A registered nurse requires graduating from a nursing program and/or completing a bachelor's degree. The rules and regulations set to become a registered nurse vary across the country.

Here's how rn is used on health director resumes:
  • Provided training and competency checks for RN's and Certified Nursing Assistants.
  • Function as a RN Case Manager and field nurse as needed.
  • Filled all vacancies within the department including two resource RN positions.
  • Supervised 15 RN's, LPN's, Nurse Aides, Physical Therapists, Occupational Therapists and other ancillary staff.
  • Served as member of Directors for LPN schools and representative on RN board for the State of Illinois.

6. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how mental health is used on health director resumes:
  • Provide clinical and programmatic supervision to staff responsible for delivering services to individuals with mental health and/or substance use disorders.
  • Provided leadership and direction in over 18 service program areas including environmental health and animal control.
  • Designed and worked collaboratively with other departments to deploy various mental health screening and referral tools.
  • Consulted with incarcerated clients to determine mental health assessments and identify various mental disorders and diagnosis.
  • Develop guidelines for clinical therapists to engage parent and guardian participation in student mental health treatment.

7. Clinical Staff

The clinical staff consists of people who work under a healthcare professional like a physician. Their job is to assist in healthcare professional services but not to report them directly. The clinical staff has direct contact with patients for diagnosis, treatment, and further care.

Here's how clinical staff is used on health director resumes:
  • Participated in recruitment, interviewing, training, and performance evaluation of clinical staff.
  • Served as a liaison between administration, clinical staff and the community.
  • Supervised clinical staff members and coordinated all facets of treatment programs.
  • Developed Cross Training for Clinical Staff working with Mentally Clients.
  • Manage admission and discharge of inmates assigning to clinical staff.

8. Facility

A facility is a location where different operations take place. For example, military and athletic events take place in military and sports facilities. In a nuclear test facility, physicists focus on nuclear research. We can use the word to refer to structures, buildings, and resources that individuals offer for a specific function. Shopping facilities, for instance, are locations where we can purchase goods. Medical facilities may refer to either medical devices or a physical structure. A facility can be used to describe an installation or any other building which is a location where something can be done. It can also be an example of a commercial or administrative building such as a resort, school, office facility, sports stadium, or convention center.

Here's how facility is used on health director resumes:
  • Mentored facility trainers tasked with delivering courses conducting train the trainer sessions to ensure quality instruction.
  • Conducted ergonomic assessments throughout facility and implemented work station and production area upgrades.
  • Directed appropriate facility admissions, evaluated and monitored for State Regulatory Compliance.
  • Maintained and organized and efficient medical record storage facility and department.
  • Conducted and direct safety inspections in all facility location sites.

9. Ensure Compliance

Ensure compliance means that all the standards that have been set are being maintained. Making sure that all the policies are being followed also assists in ensuring compliance.

Here's how ensure compliance is used on health director resumes:
  • Work collaboratively with NIH Gov't leadership team to maintain compliance and ensure local and federal standards achieved in all operations.
  • Provided leadership to department associates to ensure compliance and alignment with the mission, vision, values and key strategies.
  • Monitored health policy and health trends to ensure compliance and represented health plan at highly visible projects.
  • Provide program leadership to ensure compliance with state licensing and accreditation standards.
  • Conducted agency performance reviews to ensure compliance with applicable policies and statutes.

10. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how cpr is used on health director resumes:
  • Instructed 33 child development center teachers in Cardiovascular Pulmonary Resuscitation (CPR) and First Aid for certification.
  • Preformed, when needed, all necessary CPR, First-Aid, and AED treatments.
  • Trained all employees in Safety classes to include CPR and First Aid.
  • Conducted staff training regarding first aid, CPR, AED.
  • Certified in RTE First AID and CPR for Professional Rescuers.

11. Public Health

Here's how public health is used on health director resumes:
  • Facilitate public health steering committees to identify best approaches to partnering and influencing policy addressing health disparities.
  • Provide consultation to administration related to public health and wellness concerns of campus community.
  • Obtained memorandums of understanding for municipality with retailers for joint public health emergency response.
  • Provided expert testimony before CT Legislature Public Health Committee.
  • Supervised public health student internships and practicum experiences.

12. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business development is used on health director resumes:
  • Direct District Controller in developing regional financial forecast, business plan and operational budget.
  • Collaborate with Business Development staff on planning/evaluating marketing strategies and focus referral sources.
  • Developed, monitored, and implemented business plans and budgets for health policy, advocacy, and research programs and initiatives.
  • Accelerated execution of Hershey s Health & Wellness (H&W) strategy through inorganic new business development.
  • Assigned team members to serve as liaisons to Business Development, Quality Assurance and Physician Support Services.

13. Hipaa

HIPAA stands for Health Insurance Portability and Accountability Act. It is a federal law imposed in 1996 by the 104th U.S Congress in 1996. This act was created to implement privacy standards to protect a patient's sensitive information like medical information and other healthcare records from being disclosed without consent. To keep the data safe healthcare organizations must work effectively in three areas of security namely: administrative, physical, and technical.

Here's how hipaa is used on health director resumes:
  • Monitor the compliance of employees with HIPAA (Health Insurance Portability and Accountability Act) rules.
  • Staff development and education including OSHA, HIPAA, OASIS C, coding.
  • Serve on HIPAA Compliance team to ensure adherence of HIPAA regulations.
  • Served as the HIPAA Privacy Officer and conducted HIPAA and JCAHO trainings to approximately 140 staff members.
  • Completed comprehensive HIPAA Security Risk Assessment.

14. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how professional development is used on health director resumes:
  • Assure that performance reviews are completed annually for staff under direct supervision, including establishing specific, individualized professional development goals.
  • Conducted faculty orientation, professional development, evaluation, and management.
  • Participate in regular professional development activities and supervision.
  • Ensured continual professional development of staff members through initiation of in-service programs, site visits, and competency reviews.
  • Developed and marketed professional development programs, products and services to members and managed all aspects of multiple conferences.

15. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how service delivery is used on health director resumes:
  • Designed trauma-informed service delivery approach; facilitated training of entire agency staff towards implementation of this approach throughout milieu setting.
  • Focus on programmatic and service delivery aligned with managed care/ACO/MCO expectation for quality, efficiency and outcome-driven results.
  • Developed and implemented programs utilizing quality service delivery systems.
  • Partner with other directors to evaluate and develop strategies and systems to support program and service delivery.
  • Initiated expansion of business into retail sales to boost gross sales and compliment overall service delivery.

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Online Courses For Health Directors

One of the best ways to acquire the skills needed to be a health director is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since health directors benefit from having skills like health care, procedures, and patient care, we found courses that will help you improve these skills.

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Certificate in Women's Health Issues
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Mental Health Ambassador Certificate
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Managing mental health issues in the workplace
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Learn how to support your own mental health and wellbeing and that of your staff...

Health Coaching Certification Holistic Wellness Health Coach
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Certificate in Integrative Mental Health
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(20 contact hours) Learn a groundbreaking, holistic and integrative approach to treating mental health problems. This course will provide complementary methods of care which are combined with medications and psychotherapy to effectively address the physical, psychological, and spiritual needs of individuals with a variety of mental health conditions...

Internationally Accredited Diploma in Health & Wellness
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Learn about holistic health, wellness, key biomarkers, good sleep and ways to optimize your health...

Population Health: Health & Health Behaviour
coursera

In this introduction course on Health and Health Behaviour you will learn about the fundamentals of health psychology. What role does our behaviour, our cognitions and emotions, and our environment play in our health status? We'll start with unraveling health behavior, and quite quickly put this knowledge in the perspective of health care and dealing with illness. We'll look at what is needed for people to cope with a disease and to keep up their quality of life as good as possible. How people c...

Digital Health
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This specialisation introduces students to the emerging and multidisciplinary field of digital health and the role and application of digital health technologies including mobile applications, wearable technologies, health information systems, telehealth, telemedicine, machine learning, artificial intelligence and big data. These digital health technologies are assessed in terms of their opportunities and challenges to address real-world public health and health care system challenges in order t...

Health Care Entrepreneurship Bundle
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Applying Health Coaching in Patient Care
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For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

Health Care Innovation
coursera

In this course, you'll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of the theoretical frameworks of behavioral economics and operations management in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You'll also explore the best practices for evaluating on...

Value-Based Care: Population Health
coursera

COURSE 2 of 7. This course is designed to introduce you to the concept of population health and related key terms. Refine your understanding of population health and what influences health care costs. Gain an overview of population health management, beginning with a high-level review of four critical areas: addressing behavioral and social determinants of health, the prevalence of chronic disease, attributes of an aging population, and key barriers of access to health care. Use the Population H...

Leadership for Public Health Crises
coursera

Leadership for Public Health Crises will enable current and prospective managers, directors, unit heads, and elected officials to effectively lead their organizational response to profound health-related emergencies and to build leadership capacity across multiple sectors, agencies, organizations, and divisions. This series of courses prepares graduate students (in, e.g, public administration, public health, social work, business, homeland security, education, and related fields) and practitione...

Certificate in Spirituality, Health, and Healing
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(25 contact hours) Enhance your professional marketability by recognizing the impact spiritual values and beliefs have on health and healing...

Data and Health Indicators in Public Health Practice
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Epidemiology is often described as the cornerstone science in public health. Epidemiology in public health practice uses study design and analyses to identify causes in an outbreak situation, guides interventions to improve population health, and evaluates programs and policies. In this course, we'll define the role of the professional epidemiologist as it relates to public health services, functions, and competencies. With that foundation in mind, we'll introduce you to the problem solving meth...

Certificate in Complementary and Integrative Health
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Certificate in Holistic and Integrative Health
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(33 contact hours) Explore the exciting, growing field of holistic and integrative health in this comprehensive online course designed for health care professionals and consumers...

Most Common Skills For Health Directors

RankascdescHealth Director SkillascdescPercentageascdesc
1
Health Care
11.9%
2
Procedures
10.1%
3
Patient Care
7.2%
4
Oversight
6.3%
5
RN
5%
6
Mental Health
4.9%
7
Clinical Staff
3.9%
8
Facility
3.9%
9
Ensure Compliance
3.5%
10
CPR
3.4%
11
Public Health
2.7%
12
Business Development
2.5%
13
Hipaa
2.1%
14
Professional Development
1.9%
15
Service Delivery
1.8%
16
Customer Service
1.6%
17
Diabetes
1.6%
18
Community Agencies
1.5%
19
Training Programs
1.4%
20
Hospice
1.3%
21
Clinical Supervision
1.2%
22
Regulatory Agencies
1.2%
23
Emergency
1.2%
24
Staff Training
1.1%
25
Crisis Intervention
1.1%
26
Substance Abuse
1.1%
27
Staff Members
1%
28
Community Health
1%
29
State Regulations
0.9%
30
Health Department
0.8%
31
Treatment Plans
0.8%
32
Health Education
0.7%
33
Medical Records
0.7%
34
Health Information
0.7%
35
Program Development
0.7%
36
Direct Supervision
0.7%
37
Strategic Plan
0.7%
38
HR
0.7%
39
Health Promotion
0.6%
40
Community Partners
0.6%
41
Federal Regulations
0.6%
42
Infection Control
0.5%
43
Community Outreach
0.5%
44
Educational Programs
0.5%
45
Direct Reports
0.5%
46
Medication Administration
0.5%
47
Community Resources
0.4%
48
CMS
0.3%
49
Social Workers
0.3%

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