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Health First jobs in Lake Mary, FL - 24 jobs

  • RTE, Infrastructure and Operations

    Healthfirst 4.7company rating

    Healthfirst job in Lake Mary, FL

    Reporting to the VP - Infrastructure, Operations, and Information Management, the RTE - Infrastructure and Operations enables program delivery across the entire Infrastructure and Operations Program. The RTE partners across the enterprise for intake, business commitments, and IT delivery. The RTE drives effective PI planning across all Infrastructure and Operations product delivery teams. As a Release Train Engineer (RTE), this leader supports multiple delivery teams using Agile, Scrum, and Scaled Agile ceremonies and practices. The leader facilitates and leads teams through an execution of proper agile methodology, manages impediments/risks and coaches the team through the journey on Agile maturity. This leader is accountable for the coordination, preparation and guidance of Program Increment planning, demos, and leads the Scrum of Scrums. The RTE partners with Product Owners and senior leaders to enable the delivery program. This includes assisting multiple Product Owners in daily Scrum. This leader directly contributes to the Infrastructure and Operations team strategy while influencing and impacting the overall IT strategy. The RTE has broad and deep technical experience in I&O technologies. Healthfirst has embraced a Scaled Agile Methodology for planning and executing virtually all change initiatives, including Infrastructure and Operations. The Agile approach favors leadership over command-and-control management. We use Agile planning methods to sequence work and manage dependencies and priorities. Finally, culture matters at HealthFirst. Ideal candidates are strong leaders that are continuous learners, not constrained by the way problems have been solved in the past. The RTE, Infrastructure and Operations creates an environment where team members can maximize their contribution and impact - and then to ensure that all that effort is optimally harnessed in an aligned way to serve our members. This position requires three days per week in office (Tues/Wed/Thurs) at 1101 Greenwood, Lake Mary, FL. Duties/Responsibilities * Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program. * Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth. * Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program. * Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O. * Prepare and present to business/IT during Program PI planning and Enterprise PI planning events. * Plan, direct, and coordinate activities through the entire delivery life cycle. * Create and execute against plans to drive the resolution of issues/risks that impede delivery. * Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program. * Actively manage Program and key stakeholder expectations and relationships. * Enable Agile practices, methods, and standards. * Meet financial objectives by forecasting requirements, communicating goals, objectives, and responsibilities, keeping the Program focused for terms of scope, schedule, communication, and risk. * Drive innovation & continuous improvements for processes * Coach and mentor Product Owners and Program Leadership on Agile best practices. Minimum Qualifications * Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale. * Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources. * Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE). * Demonstrable experience influencing skills across technical teams, peers, and leaders. * Experience engaging and communicating with key stakeholders including senior-level leadership. * Strong Business Acumen and 10+ years of experience in Information Technology roles * 5+ years of experience owning Program Management or the RTE function in a fast paced environment * High School Diploma or GED from an accredited institution Preferred Qualifications * BA, BS in Computer Science, Information Management, Business or Healthcare related field. * Experience in a Healthcare Insurance related field * Agile SAFe certifications * Technical certifications across a broad range of technologies (Server, Network, DBA, Cloud, Desktop, etc.) * 5+ years of prior people management and/or influential Technical Architecture roles for Infrastructure and Operations organizations. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *********************** or calling ************ . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: * Greater New York City Area (NY, NJ, CT residents): $174,700 - $267,155 * All Other Locations (within approved locations): $143,400 - $219,300 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. * The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
    $174.7k-267.2k yearly Auto-Apply 7d ago
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  • Facilities Support Specialist - Lake Mary, FL - Onsite

    Healthfirst 4.7company rating

    Healthfirst job in Lake Mary, FL

    **_On-site work schedule consists of reporting to our Lake Mary, FL office 5 days per week._** **_Scope of Responsibilities:_** + **_Inspect facilities and review inspection reports to determine repairs or improvements required to both facility and security related systems._** + **_Support, help develop, implement, and maintenance of the facility and a workplace strategy that provides a consistent high quality, safe employee experience, and work environment._** + **_Protects the organization's employees, properties, and all items of value on premises from any preventable harm or danger._** + **_Lead and help train our workplace emergency response team._** + **_Conduct training to our Trailblazers around workplace safety and security._** + **_Assists in preparation of emergency management and contingency planning._** + **_Serves as liaison with public law enforcement, fire, and other agencies as it relates to security._** + **_Maintain, update, and distribute workplace security manuals, documents, and records._** + **_Coordinate the installation, maintenance, and repairs of facility, life safety and security systems._** + **_Oversee and mange third party vendors both facilities and workplace security related._** + **_Manage third party guard force and janitorial vendor as needed._** + **_Maintain and update the VMS and SMS systems utilized by Healthfirst._** + **_Maintain Healthfirst automated security systems and employee identification card system._** + **_Perform facility and security related audits of the premise to include but not limited to facility and security equipment._** + **_Submit Service Now tickets for any repairs or hazards that need to be addressed because of daily inspections conducted for both facility and security related issues._** + **_Complete daily Service Now tickets, in a timely and efficient manner._** + **_Perform light building general repairs of office furniture, replacement of ceiling tiles, filters, light bulbs, patch, and paint, etc..._** + **_Troubleshooting A//C issues, electrical problems and notify Team Lead._** + **_Submitting service tickets to building management._** + **_May coordinate vendors providing services including A//C, electrical repairs, and installation of equipment in coordination with building management._** + **_Escort vendors as needed._** + **_Place orders for supplies as needed._** + **_Participate in coordination and setup of company events._** + **_Assist in the relocation of individuals or departments as needed._** + **_Ensure pantries and coffee machines are stocked, properly supplied and operational._** + **_Inspect and maintain supplies for all conference and meeting rooms. Ensure conference rooms are clean and ready for the next meeting._** + **_Participate in Fire Safety program._** + **_Pack terminated employees personal belongings and ship._** + **_Flexibility to work before//after hours, weekends and holidays on a rotating on call schedule._** + **_Additional duties as assigned._** + **_Respond to weekend, holiday and after-hours emergencies affecting operations or property._** **_Minimum Qualifications:_** + **_H.S. Diploma or GED from an accredited school._** + **_Facilities knowledge in one or more of these areas: office furnishings, vendor relations, break room supplies, property appearance, floor moves, meeting room coordinator and//or event space setup._** + **_Strong working knowledge of commercial fire-life safety systems and procedures, emergency management and response._** + **_Minimum of 5 years' related experience._** + **_Experience managing suppliers and vendors._** + **_Proficient in CCTV and Access Control systems, Microsoft Word, Excel, Power Point, and E-mail systems._** + **_Communicate effectively verbally and in writing while demonstrating good grammar, spelling and punctuation skills._** + **_Proficient in Microsoft Word, Excel and E-mail systems_** + **_Ability to work as needed before//after hours, weekends and holidays on a rotating on-call schedule._** + **_Prior experience in providing exceptional customer service by responding promptly and professionally to employee facility requests & inquiries._** + **_Ability to deliver high quality customer support, maintaining a courteous & helpful demeanor when addressing maintenance issues or service needs._** **_Preferred Qualifications:_** + **_Able to problem-solve under light supervision while managing many details._** + **_Able to handle emergency situations and communicate results in a succinct and clear verbal or written manner._** + **_Organizational skills keeping track of multiple tasks through to completion._** + **_Ability to prioritize projects within a fast-paced, deadline-driven environment using tact and discretion._** + **_General knowledge of electrical services HVAC, A//C maintenance and//or electrical services._** + **_Coordinated vending services and break room supplies._** + **_Experience working with outside vendors to perform services including A//C maintenance, electrical services, and general property appearance._** WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $35k-47k yearly est. 60d+ ago
  • Inpatient Coder - Coding and Documentation

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements To be fully engaged in providing timely, complete, and accurate code assignment and data collection for quality clinical analysis and revenue enhancement. PRIMARY ACCOUNTABILITES * Uphold regulatory compliance by assigning and sequencing accurate ICD 10 codes to inpatient medical records as per coding guidelines demonstrating behavior that reflects integrity, shows a commitment to ethical and legal coding practices, and fosters trust in professional activities. * Validates the accuracy of codes assigned by the computer assisted coding software, recognizing inappropriate application of clinical coding regulations/guidelines, and revising the codes assigned based on expert subject matter knowledge and provider documentation. * Literacy and proficiency in computer technology, particularly related to health information and coding applications utilized for daily job performance, are essential. * Interpret clinical documentation to ensure codes reported are clearly and consistently supported by the health record. * Examine and ensure that the MS-DRG, APR-DRG, SOI, and ROM of each inpatient encounter is compatible and compliantly optimized. * Request clarification from the provider when there is conflicting, incomplete, or incorrect information in the health record regarding a significant reportable condition or procedure or other reportable data element collaborating with the Clinical Documentation Specialists regarding concurrent and post-discharge queries to the providers, ensuring physician responses to queries are reflected in the code assignment. * Abstract relevant information accurately and completely into the computer assisted coding application, including but not limited to present on admission indicators, * consulting physicians/dates, surgeons/dates, and birthweight of infants. Verify and revise according to documentation in the medical record the correct discharge disposition of encounters coded. * Confirm the admission status ordered by the physician in the medical record documentation and the registration status of the encounter are compatible. * Communicates professionally identified discrepancies, documentation issues, denial management issues and coding concerns in the medical record to the appropriate department and/or leader. * Stays up to date with regulatory changes by completing all mandatory educational accountabilities in a timely manner. * Maintain coding quality and productivity as per departmental standards. * Attends department meetings and other inpatient coding sessions as scheduled. * Accurate and ethical time and attendance recording ensure that non-productivity logs are completed and submitted by the deadline set. * Provide departmental coding coverage by cooperating with occasional schedule revisions and overtime requests when staffing needs arise assisting with maintenance of discharge not final coded (DNFC) departmental goals. * Maintain and observe patient confidentiality as outlined in the National Patient Safety Goals and HIPAA guidelines always protecting the confidentiality of the health record * and refusing to access protected health information not required for coding-related activities. Work Experience MINIMUM QUALIFICATIONS * Education:High School Diploma * Work Experience:4 Years Inpatient Coding Experience * Licensure:N/A * Certification:AHIMA or AAPC Inpatient Coding Certification * Work Experience in lieu of Certification:8 Years Inpatient Coding Experience * Skills/Knowledge/Abilities: * Competent in understanding medical terminology. * Advanced understanding of anatomy and physiology. * Utilize critical thinking skills and formulate logical decisions to apply clinical coding guidelines to health record documentation. * Strong written and oral communication skills for professional interaction. * Excellent computer and telephone skills. * Must be detail and accuracy oriented. * Ability to coordinate and use logical reasoning to facilitate daily workflow assignments. * Ability to work independently maintaining focus on scope of work assigned. PREFERRED QUALIFICATIONS * Work Experience:6 Years Inpatient Coding Experience PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined, onsite, or remote. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : variable Paygrade : 34
    $46k-65k yearly est. 33d ago
  • Centralized Bed Placement Spec

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Centralized Bed Placement Specialist is fully engaged in providing exceptional Quality/No Harm, Customer Experience, and Stewardship to ensure timely and appropriate placement of all patient admissions. Serves as a single point of contact for all patient logistics within Health First planning, prioritizing, directing and controlling all admissions and bed transfers between hospital departments and nursing units for all Health First hospitals. Primary Accountabilities * Evaluates inpatient admissions and transfers for all Health First hospitals and directs patient placement decisions in accordance with patient diagnosis, appropriate unit criterion, patient acuity, and patient location. * Evaluates all available hospital beds and develops contingency bed management plans with operational leads to ensure daily operations are not interrupted. Reports any occurrences of interrupted operations to leadership. * Initiates, promotes, and participates in interdisciplinary discussions with care teams, nursing units, and operational leaders to manage timely and appropriate placement of all patients for Health First hospitals. Works with operational leaders to develop logistical plans during high capacity to accommodate incoming patient placement needs. * Utilizes complex algorithms for time sensitive patient events. Facilitates timely relocation of patients in critical scenarios, communicating with health care teams and operational leaders in real time. * Collaborates with Transfer Access RN Case Managers and operational leaders to facilitate timely placement of emergent patient populations for Code Rupture, Code Blue, Code PE, STEMI, Stroke, and Trauma Alerts. * Highly effective in clinical fact gathering and analysis to plan and direct environmental and transport services to areas/patients of priority. * Collaborates with WOCN to promote Quality/No Harm via ordering of specialty beds for bariatric, wound, and critical care patient populations. Supports unit nursing by documenting order status in Teletracking. * Actively participates in daily hospital huddles to provide logistic support for areas of concern and advocate for optimal patient placement. * Maintains collaboration with specialty units and procedural areas toplan, prioritize, organize, and direct patient placement plans with consideration to bed priorities and staffing needs. * Remains in constant communication with operational and nursing leadership to evaluate unit safety with respect to staffing, bed priorities, and patient needs while maintaining patient placement necessity. * Collaborates with surgical and special procedural departments to ensure all patients are placed in appropriate beds in a timely manner. Work Experience MINIMUM QUALIFICATIONS * Work Experience: * Minimum one (1) year experience in health care or customer service working with multiple computer applications * Recent experience in an acute health care facility as Unit Coordinator, EMS, CNA, or medical assistant preferred * Knowledge/Skills/Abilities: * Ability to work autonomously with minimal supervision * Proficient verbal, written, and telecommunication skills * Strong critical thinking skills to resolve issues and prioritize multiple demands in a fast-paced, high stress work environment * Proficient in computer database skills * Proficient in real time documentation in electronic formatwith adeptness to work in multiple applications * Ability to maintain composure in stressful office environment PHYSICAL REQUIREMENTS - Sedentary * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
    $29k-34k yearly est. 27d ago
  • Referral Coordinator (Patient Care Coordinator) - Bilingual (Spanish & English)

    Healthfirst Staffing 4.7company rating

    Healthfirst Staffing job in Orlando, FL

    We are seeking a detail -oriented and organized Bilingual (Spanish & English) Referral Coordinator / Patient Care Coordinator to join our primary care doctor's office in MetroWest Orlando, FL. The ideal candidate will be responsible for managing patient referrals, coordinating appointments with specialists, and ensuring smooth communication between our office, patients, and other healthcare providers.'' The Referral Coordinator will play a crucial role in our healthcare team by facilitating patient referrals and managing the referral process from start to finish. This position requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast -paced medical environment. Key Responsibilities: Process and manage patient referrals to specialists and other healthcare providers Schedule appointments with specialists and provide patients with necessary information Verify patient insurance information and obtain prior authorizations when required Maintain accurate and up -to -date patient records, ensuring compliance with HIPAA guidelines Communicate with patients, insurance companies, and healthcare providers to coordinate care Track and follow up on referrals to ensure timely completion and patient satisfaction Assist patients in resolving issues related to referrals, such as transportation or financial concerns Collaborate with the healthcare team to ensure proper documentation and follow -up on referrals RequirementsQualifications and Skills High school diploma required; associate's degree in healthcare administration or related field preferred Previous experience in healthcare administration or as a referral coordinator is highly desirable Strong knowledge of medical terminology and insurance procedures Excellent verbal and written communication skills Proficiency in electronic health record systems and Microsoft Office suite Ability to multitask and prioritize in a fast -paced environment Strong attention to detail and organizational skills Customer service -oriented with a professional and empathetic demeanor Benefits Weekly Pay PTO
    $26k-30k yearly est. 60d+ ago
  • Centralized Bed Placement Specialist - Patient Logistics

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Centralized Bed Placement Specialist is fully engaged in providing exceptional Quality/No Harm, Customer Experience, and Stewardship to ensure timely and appropriate placement of all patient admissions. Serves as a single point of contact for all patient logistics within Health First planning, prioritizing, directing and controlling all admissions and bed transfers between hospital departments and nursing units for all Health First hospitals. Primary Accountabilities * Evaluates inpatient admissions and transfers for all Health First hospitals and directs patient placement decisions in accordance with patient diagnosis, appropriate unit criterion, patient acuity, and patient location. * Evaluates all available hospital beds and develops contingency bed management plans with operational leads to ensure daily operations are not interrupted. Reports any occurrences of interrupted operations to leadership. * Initiates, promotes, and participates in interdisciplinary discussions with care teams, nursing units, and operational leaders to manage timely and appropriate placement of all patients for Health First hospitals. Works with operational leaders to develop logistical plans during high capacity to accommodate incoming patient placement needs. * Utilizes complex algorithms for time sensitive patient events. Facilitates timely relocation of patients in critical scenarios, communicating with health care teams and operational leaders in real time. * Collaborates with Transfer Access RN Case Managers and operational leaders to facilitate timely placement of emergent patient populations for Code Rupture, Code Blue, Code PE, STEMI, Stroke, and Trauma Alerts. * Highly effective in clinical fact gathering and analysis to plan and direct environmental and transport services to areas/patients of priority. * Collaborates with WOCN to promote Quality/No Harm via ordering of specialty beds for bariatric, wound, and critical care patient populations. Supports unit nursing by documenting order status in Teletracking. * Actively participates in daily hospital huddles to provide logistic support for areas of concern and advocate for optimal patient placement. * Maintains collaboration with specialty units and procedural areas toplan, prioritize, organize, and direct patient placement plans with consideration to bed priorities and staffing needs. * Remains in constant communication with operational and nursing leadership to evaluate unit safety with respect to staffing, bed priorities, and patient needs while maintaining patient placement necessity. * Collaborates with surgical and special procedural departments to ensure all patients are placed in appropriate beds in a timely manner. Work Experience MINIMUM QUALIFICATIONS * Work Experience: * Minimum one (1) year experience in health care or customer service working with multiple computer applications * Recent experience in an acute health care facility as Unit Coordinator, EMS, CNA, or medical assistant preferred * Knowledge/Skills/Abilities: * Ability to work autonomously with minimal supervision * Proficient verbal, written, and telecommunication skills * Strong critical thinking skills to resolve issues and prioritize multiple demands in a fast-paced, high stress work environment * Proficient in computer database skills * Proficient in real time documentation in electronic formatwith adeptness to work in multiple applications * Ability to maintain composure in stressful office environment PHYSICAL REQUIREMENTS - Sedentary * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
    $35k-48k yearly est. 27d ago
  • Come Grow With Us - Certified Nursing Assistant

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements Join Health First in our Certified Nursing Assistant Training Program! We are excited to announce that Health First is now accepting applications for our Certified Nursing Assistant Training Program. We pay for your tuition at a local school while you work as a Nursing Support Assistant within one of our 4 Health First hospitals. Upon completion of the course and obtaining your Certified Nursing Certification, you will transition into a CNA position. Opportunities available at: Holmes Regional Medical Center Cape Canaveral Hospital Palm Bay Hospital Viera Hospital If you are ready for the next step in your career, apply today! Work Experience Qualifications - External QUALIFICATIONS * High School diploma or equivalent. ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : variable Paygrade : PG-15
    $24k-30k yearly est. 31d ago
  • Epic Applications Analyst I - Healthcare Information Management Systems

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Epic Applications Analyst provides first-level support for the Epic Electronic Health Record (EHR) system by assisting users with troubleshooting, system inquiries, and basic application functionality. The Epic Applications Analyst is a key part of ensuring smooth day-to-day EHR operations by supporting configuration tasks, executing routine testing, and helping to maintain user satisfaction. The Epic Applications Analyst I collaborates with senior analysts to ensure timely issue resolution and contributes to the creation of training resources. PRIMARY ACCOUNTABILITIES 1. Delivers technical support to all Associates utilizing the Epic EHR, by responding to inquiries, troubleshooting all application issues, and offering guidance on system functionality. 2. Assists in basic system configuration, and data entry, to support template updates, management of user settings and preferences, or application workflows under direction. 3. Administers routine system and quality assurance tests on all new features, updates, and patches before implementation to ensure system properly functions, reporting all issues to senior analysts, and leadership. 4. Aids in the development of user-facing training materials and resources to support the education and onboarding of all Health First clinical and operational staff who will utilize the EHR. 5. Provides sessions on introductory training on EHR in a one-on-one setting to ensure all end-users have proper support while under the supervision of Senior Analysts, or Application Trainers. 6. Utilizes the service management and ticketing system to track all reports, updates, and incidents to ensure all issues are properly tracked accurately and effectively. 7. Handles any unresolved, complex and critical incidents, while escalating issues to Senior Analysts and Leadership with proper documentation of issues and the impact on users ifnecessary. Work Experience MINIMUM QUALIFICATIONS * Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field. * Work Experience: One (1) years of experience in Healthcare, Electronic Health Records system or IT support. Licensure: None * Certification: Epic accreditation in required specialty within six (6) months of start date. * Work Experience In Lieu of Education: Three (3) years of experience in Healthcare, Electronic Health Records system or IT support. * Skills/Knowledge/Abilities: o Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint. o Basic problem-solving skills. o Strong communication skills. o Ability to learn new software systems quickly. o Familiarity with clinical workflows and healthcare operations. PREFERRED QUALIFICATIONS * Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field. * Work Experience: Experience in a clinical or healthcare, and Epic or other EHR systems. * Certification: Relevant Healthcare Technology Certification(s): o Certified Healthcare Technology Specialist (CHTS). o Certified Associate in Healthcare Information and Management Systems (CAHIMS). o Certified Professional in Healthcare Information and Management Systems (CPHIMS). o Any other relevant certification(s) in Healthcare Technology. * Skills/Knowledge/Abilities: Basic understanding of Epic modules (e.g., EpicCare, Epic Resolute). * Experience with Health Information Management Systems welcome to apply. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : days Paygrade : EPA
    $62k-78k yearly est. 9d ago
  • Project Coordinator - PMO Enterprise

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Project Coordinator provides administrative and logistical support for multiple projects within the Health First Integrated Delivery Network (IDN). The Project Coordinator assists Project Managers and Associate Project Managers in the Enterprise Project Management Office (EPMO) with day-to-day project activities and documentation for larger programs across the IDN. PRIMARY ACCOUNTABILITIES * Assists in gathering and organizing information related to project scope, budget, dependencies, and assumptions for assigned EPMO projects. * Supports project goals by helping prioritize tasks, coordinating work activities, and assisting with time and resource tracking for assigned EPMO projects. * Utilizes basic conflict management and problem-solving skills to help resolve routine project issues. * Aides in coordinating project team activities and adapts to changes in the IDN environment as directed. * Prepares and distributes project status updates and assists with communication to Sponsors, Team Members, and Stakeholders to help keep project teams aligned. * Provides courteous and responsive customer service to the IDN by assisting with inquiries, following up on requests, and gathering feedback to support service improvement. * Maintains project documentation and files in accordance with EPMO Methodology throughout the project lifecycle. * Delivers administrative support to EPMO Project Managers and Associate Project Managers, including scheduling meetings, preparing meeting notes, updating reports, and assisting with other program support tasks as needed. * Retains, updates, and supports the use of the portfolio management tool, ensuring project data is accurate and up to date, and assisting team members with tool-related questions and training as needed. Work Experience MINIMUM QUALIFICATIONS * Education: Bachelor's degree in Business or Healthcare Administration, Information Technology, or a relevant field. * Work Experience: None * Licensure: None * Certification: None * Work Experience in Lieu of Education: Associate's degree and an additional four (4) years' professional experience. * Skills/Knowledge/Abilities: * Ability to support multiple and often competing priorities. * Strong organizational skills and ability to assist with meeting coordination. * Ability to apply basic problem-solving approaches to routine project issues. * Foundational analytical skills. * Effective interpersonal and communication skills for working with project teams and stakeholders. PREFERRED QUALIFICATIONS * Work Experience: Experience in a healthcare delivery environment. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : 35
    $44k-61k yearly est. 3d ago
  • Financial Analyst Finance Planning - Corporate Finance Support

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements located in Brevard County Florida The Financial Analyst, Financial Planning provides superior quality, competitive value and outstanding service by performing detail analysis of potential new lines of businesses, development of business plans, and performing financial analysis in support of the Health First Integrated Delivery Network (IDN), and its affiliates. The Financial Analyst, Financial Planning supports the capital and operating budgets and the long range financial forecast processes, monitoring and reporting against goals or expectations, and participating in the development of the teammates. PRIMARY ACCOUNTABILITIES: * Ensures the integrity, accuracy, and timeliness of department deliverables. * Serves as a resource to guide and support guides teammates by providing necessary strategic and financial support of IDN wide projects. * Supports clinical complex lines of business through leveraging clinical and financial concepts. * Participates proactively in generating specific annual department goals and objectives. * Develops and shares profitability analysis of IDN wide projects and initiatives. * Collaborates with stakeholders on IDN financial recommendations based on analysis. * Partners with assigned business lines regarding the development of capital and operating budgets, the long range financial forecast, and measurement of key performance indicators against goals or targets. 8.Prepares and reviews capital requests, ensuring that they include relevant, meaningful justifications and supporting documentation and proformas where appropriate. 9.Analyzes trends and metrics in partnership with Strategy and Corporate Finance teams to develop solutions, programs and policies to support the organization and individual business units. 10.Delivers finance related training and assistance to other Associates and customers. 11.Assists in maintaining proper documentation of policies and procedures. 12.Builds and maintains effective relationships with all customers and Associates across the IDN. Work Experience MINIMUM QUALIFICATIONS: This is an onsite position located in Brevard County Florida Education: Bachelor's degree in finance, Accounting, or a relevant field. Work Experience: Two (2) years of financial analysis experience. Licensure: None Certification: None Skills/Knowledge/Abilities: Ability to work with limited supervision. Enthusiasm and high level of job interest. Possess excellent analytical and problem-solving skills. Possess computer abilities as well as oral and written communication skills. Demonstrate the ability to relate well with all customers and peers. Know and apply fundamental clinical and financial concepts necessary to analyze operational performance of the departments. Ability to prioritize and organize to maximize quality, value and service. Remain current on all financial regulations and standards. Ability to remain resilient and maintain a positive perspective in the midst of stress and continuous change. PHYSICAL REQUIREMENTS: Majority of time involves sitting or standing; occasional walking, bending, and stooping. Long periods of computer time or at workstation. Light work that may include lifting or moving objects up to 20 pounds with or without assistance. May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. Communicating with others to exchange information. Visual acuity and hand-eye coordination to perform tasks. Workspace may vary from open to confined. May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : 37
    $53k-67k yearly est. 33d ago
  • Director Development - Health First Foundation

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Director of Development serves a key leader in elevating the philanthropic efforts of the Health First Integrated Delivery Networks (IDN) Health First Foundation. The Director of Development oversees key acquisition and sustained fund development efforts to include donor acquisition, annual giving, mid-level giving, corporate giving and associate giving. The Director of Development has a primary objective to build a strong and renewable pipeline to support leadership giving that includes major, planned and transformative gifts. The Director of Development is an innovative, result-driven self-starter and strategic thinker who thrives in dynamic environments, values teamwork and is passionate about advancing Health First's healthcare philanthropy efforts. PRIMARY ACCOUNTABILITIES * Develops, implements and directs a comprehensive philanthropy strategy aligned with IDN goals, focusing on donor acquisition, retention and upgrading from individuals, corporations and grantors to secure current revenue and to create a strong and sustainable pipeline of prospects. Sets short- and long-term goals for annual giving, mid-level donors, grants, and corporate partnerships to meet and exceed revenue targets. * Cultivates the interest and philanthropic engagement of donors and prospective donors in a personal portfolio, while utilizing the core process to identify, qualify, engage, solicit and steward donors for charitable investment in the mission and achieving an annual financial goal for fund development. * Leads and develops annual and mid-level fundraising team in designing and implementing strategies to attract new donors, elevate sustained giving and deepen relationships with existing donors to secure current revenue and build a robust donor pipeline. * Builds a comprehensive corporate giving program that includes philanthropic gifts, grants and sponsorships from not only vendors but also from businesses that have an interest in supporting the health care mission. * Utilizes Protected Health Information (PHI) allowable under the Health Insurance Portability and Accountability Act (HIPAA) for fund development purposes to identify and engage prospective donors. * Leverages advanced analytics, business intelligence and Artificial Intelligence (AI) tools to identify trends, secure insights, inform priorities, measure outcomes, and provide actionable information to optimize strategy and performance. * Administers actionable dashboards or reporting tools for sharing financial and programmatic performance with internal and external audiences, supporting team accountability through clearly defined and fair metrics. Integrates benchmark comparison information from industry and high-performing peer organizations to illuminate opportunities for program refinement. * Creates a service-oriented environment that prioritizes collaboration, responsiveness and the success of internal teams. * Collaborates with Marketing, Communications, Strategy, Community Relations teams and other areas of the IDN to implement initiatives that align with Health First's overarching goals. LEADERSHIP ACCOUNTABILITIES * Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First and inspire the team to achieve that vision. * Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team. * Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment. * Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals. * Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates. * Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives. Work Experience MINIMUM QUALIFICATIONS * Education: Bachelor's degree in English, Communications, Non-Profit Management, Philanthropy or a relevant field. * Work Experience: Five (5) years' experience in fund development with proven experience in a leadership role in the philanthropy environment. * Licensure: None * Certification: None * Skills/Knowledge/Abilities: * Effective oral and written communication skills, with the ability to articulate complex information in understandable terms. * Excellent project management skills with the ability to manage multiple projects and team members simultaneously and see projects through to completion. * Aptitude for program and project evaluation and process improvement. * Knowledge of rules around the compliant and ethical use of Protected Health Information for fund development purposes * Proficiency in Microsoft Office Suite and advanced proficiency in Excel. * Proficiency with data analytics and prospect research tools such as Blackbaud ResearchPoint. * Expertise with Blackbaud donor data management and analytics tools. PREFERRED QUALIFICATIONS * Education: Master's degree in Communications, Non-Profit Management, Philanthropy, or a closely relevant field. * Certification: Any one of the following: * Certified Fund Raising Executive (CFRE) OR * Fellow of the Association for Healthcare Philanthropy (FAHP) OR * Another similar fundraising certification. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
    $88k-137k yearly est. 36d ago
  • Registered Nurse (RN) - Temporary Contracts in Labor Birth/Mother Baby

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Health First Careers is seeking a highly skilled and dedicated Registered Nurse (RN) to join our team on a temporary contract basis. This position will be focused on providing exceptional care to patients in our Labor & Delivery department during night shifts. This is a per diem position, offering flexibility and the opportunity to work on an as-needed basis. Key Responsibilities: * Provide compassionate and comprehensive care to patients in the Labor & Delivery department * Monitor and assess patient's condition, and report any changes to the healthcare team * Administer medications and treatments as prescribed by physicians * Assist with labor and delivery procedures, including cesarean sections * Educate patients and their families on postpartum care and newborn care * Collaborate with other healthcare professionals to ensure the best possible outcomes for patients * Maintain accurate and up-to-date patient records Qualifications: * Active RN license in the state of Florida * Minimum of 2 years of experience in Labor & Delivery * BLS and ACLS certifications * Strong critical thinking and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Must be able to work night shifts and weekends as needed Additional Parameters: * This position is located in Rockledge, Florida in Brevard County, USA * Temporary contract position with the potential for extension * Competitive per diem rate * Opportunity to work in a fast-paced and dynamic healthcare environment * Potential for growth and advancement within the organization If you are a compassionate and skilled RN with a passion for providing exceptional care to laboring mothers and their newborns, we encourage you to apply for this exciting opportunity with Health First Careers. Join our team and make a difference in the lives of our patients and their families. Work Experience Qualifications Required: * Education: * Graduate of an approved school of professional nursing. * Associate Degree in Nursing or Nursing Diploma required. * BSN highly preferred. * Licensure:Current Florida RN licensure or endorsement. * Certification: * Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain. * Other certification(s) as required by specific unit. * Experience:Must meet unit specific care requirements. * Language: Must be able to speak / understand written and verbal instructions in the English language. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Per Diem Shift Times : variable Paygrade : PG-29R RN-3
    $115k-152k yearly est. 33d ago
  • Revenue Cycle Specialist- Patient Business Services

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Revenue Cycle Specialist is responsible for the review, analysis, follow-up, and resolution of third-party claims reimbursements, ensuring timely billing, collection, and payment of professional and institutional healthcare claims. The Revenue Cycle Specialist actively collaborates with internal departments to maximize reimbursement, reduce outstanding accounts, and maintain compliance with payer contracts and regulatory guidelines. PRIMARY ACCOUNTABILITES 1. Reviews and processes professional and institutional claims to ensure accurate and timely reimbursement. 2. Investigates and resolves claim denials, underpayments, and payment discrepancies with thirdparty payers. 3. Monitors and analyzes reimbursement trends, identifying issues that impact revenue and implementing corrective actions. 4. Engages with insurance companies, government payers, and vendors to verify benefits, submit appeals, and secure payments. 5. Updates and maintains patient accounts and billing systems with accurate payment and denial information. 6. Communicates payer trends, delays, and discrepancies to leadership and assists in developing solutions. 7. Ensures compliance with state, federal, and payer-specific regulations related to claim processing and reimbursement. 8. Assists in the training and mentoring of new hires to ensure adherence to applicable department standards and processes. 9. Collaborates with internal departments such as Coding and Documentation, Patient Financial Services, and Patient Registration to resolve claim issues and improve workflow. 10. Promotes productivity and quality assurance benchmarks to support Revenue Cycle efficiency and financial goals. Work Experience MINIMUM QUALIFICATIONS * Education: Highschool Diploma or equivalent. * Work Experience: One (1) year of experience in Healthcare Billing, Accounts Receivable (AR) Follow-ups, or related field. * Licensure: None * Certification: None * Skills/Knowledge/Abilities: Microsoft Office-Outlook, Work, Excel, PowerPoint. PREFFERED QUALIFICATIONS * Work Experience: Two (2) years of progressive experience in Healthcare Billing, Accounts Receivable (AR) Follow-ups, or related field. * Skills/Knowledge/Abilities: Critical thinking, decision-making, financial acumen. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
    $24k-36k yearly est. 13d ago
  • Paramedic - Emergency Department (All Hospitals)

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements Now Hiring!Full-Time, Part-Time, and Per Diem Paramedics Hospitals/Location: * Palm Bay Hospital * Holmes Regional Medical Center * Viera Hospital * Cape Canaveral Hospital * Health First Hospital At Home POSITION SUMMARY The Paramedic supports Health First's Value Promise of Ease, Access, Convenience, Quality and Delight by performing patient care under the direction of and as assigned by the charge nurse, registered nurse and/or physician or their designee. The Paramedic delivers appropriate direct and indirect patient care in compliance with regulatory and department processes. PRIMARY ACCOUNTABILITIES * Completes 12 lead EKG's; initiates cardiac monitoring and performs venipuncture for testing. Demonstrates ability to detect dysrhythmias and notifies the assigned nurse or charge nurse of abnormalities. * Initiates oxygen therapy as directed by RN. * Inserts peripheral IV's and IO's; hangs IV fluid without medication and maintains prescribed IV flow rates. Observes and documents condition of infusion site; removes IV lines as directed by RN. * Transports unmonitored patient to inpatient departments as needed; transports stable (no blood infusion, drips, or oxygen >50%) monitored patients to PCU/med-tele units or accompanies RN when transporting to specialty units. * Assists physician or RN with procedures and exams. Applies dressings/slings/splints. Follows CDC isolation guidelines, demonstrates appropriate use of personal protective equipment (PPE), performs hand washing according to policy and enforces safety regulations * Serves as a customer service champion. * Administers Advanced Cardiac Life Support (ACLS) medications when physician present at bedside. * Performs defibrillation and cardioversion when physician present at bedside. * Administers oral and parental medications as directed by RN. * Maintains room and work area cleanliness * Demonstrates effective communication with other members of the health care team and promotes effective team functioning. Work Experience MINIMUM QUALIFICATIONS Education:Completion of a paramedic (EMT-P) program Certification: * Current EMT-P State of Florida or National Registry Certification * Current and must maintain * American Heart Association (AHA) Basic Life Support (BLS) * AHA Advanced Cardiovascular Life Support (ACLS) * Within six (6) months of hire and maintain AHA Pediatric Advanced Life Support (PALS) Knowledge/Skills/Abilities: * Microsoft office and other software and systems related to role * Ability to use critical thinking to prioritize * Knowledge of regulatory requirements * Ability to remain calm in a stressful environment * Ability to communicate effectively with a variety of age groups, demonstrated customer service skills, conversational English. PREFERRED QUALIFICATIONS * Work Experience:One (1) year of paramedic experience and/or previous emergency department experience. PHYSICAL REQUIREMENTS - Heavy * Physically agile; requires walking, standing, running, bending, stooping, kneeling, climbing, or crouching majority of the shift. * Heavy work that frequently includes lifting or moving objects up to 100 pounds or more with or without assistance. * May require moving self in different positions to accomplish tasks in various environments. * including tight and confined spaces, including reaching out and above shoulders or over head. * May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift. * May be exposed to inside environments and outside environments with extreme temperatures, air contamination, dirt, grease, or water. * May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC Guidelines. * May operate various types of manual and motorized equipment used in the transportation of materials. * May be exposed to intense noise or vibration and awkward or confined work position. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined; on site or remote. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
    $29k-38k yearly est. 23d ago
  • Come Grow With Us - Cardiac Monitor Technician

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements Full Time, Part Time, Per Diem, varied shifts available The Monitor Tech is fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Customer Experiences and Financial Stewardship by effectively and efficiently operating cardiac monitors under the direction and supervision of a Registered Nurse. PRIMARY ACCOUNTABILITIES: Responds to monitored patient emergencies appropriately according to unit/facility standards. * Prints and places rhythm strips as appropriate. * Accurately identifies and reports arrhythmias. * Initiates patient set-up and maintains monitor equipment. * Performs quality EKG tracing and performs Stat EKGs when requested. * Facilitates responding to call lights in a timely manner. * Uses and cares for equipment and supplies economically. * Provides service to patients with sensitivity and respect for their needs. Work Experience MINIMUM QUALIFICATIONS: Education:High School Diploma or equivalent. Certification:Current American Heart Association Basic Life Support Healthcare Provider Completion Card. Work Experience:Must have one (1) of the following: Acceptance into the Health First Monitor Technician Program, or Verifiable Cardiac Monitor Tech experience, or Certification as a Paramedic. Knowledge/Skills/Abilities: * Demonstrated dependability, reliability, and flexibility. * Ability to work in often stressful environment and effectively communicate with customers of various ages and levels of understanding. * Ability to recognize and respond appropriately to life threatening situations. * Ability to continuously concentrate on computer/monitor screens with only dinner and break times as per unit policy. PHYSICAL REQUIREMENTS - Sedentary * Majority of time involves sitting or standing; occasional walking, bending, stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined; on site or remote. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : All Paygrade : PG-24
    $24k-30k yearly est. 23d ago
  • Epic Applications Analyst - Teamwork / Cadence

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements Epic Application Analyst - Teamwork / Cadence The Epic Applications Analyst provides first-level support for the Epic Electronic Health Record (EHR) system by assisting users with troubleshooting, system inquiries, and basic application functionality. The Epic Applications Analyst is a key part of ensuring smooth day-to-day EHR operations by supporting configuration tasks, executing routine testing, and helping to maintain user satisfaction. The Epic Applications Analyst I collaborates with senior analysts to ensure timely issue resolution and contributes to the creation of training resources. PRIMARY ACCOUNTABILITIES * Delivers technical support to all Associates utilizing the Epic EHR, by responding to inquiries, troubleshooting all application issues, and offering guidance on system functionality. * Assists in basic system configuration, and data entry, to support template updates, management of user settings and preferences, or application workflows under direction. * Administers routine system and quality assurance tests on all new features, updates, and patches before implementation to ensure system properly functions, reporting all issues to senior analysts, and leadership. * Aids in the development of user-facing training materials and resources to support the education and onboarding of all Health First clinical and operational staff who will utilize the EHR. * Provides sessions on introductory training on EHR in a one-on-one setting to ensure all end-users have proper support while under the supervision of Senior Analysts, or Application Trainers. * Utilizes the service management and ticketing system to track all reports, updates, and incidents to ensure all issues are properly tracked accurately and effectively. * Handles any unresolved, complex and critical incidents, while escalating issues to Senior Analysts and Leadership with proper documentation of issues and the impact on users if necessary. Work Experience MINIMUM QUALIFICATIONS * Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field. * Work Experience: One (1) years of experience in Healthcare, Electronic Health Records system or IT support. * Licensure: None * Certification: Epic accreditation in required specialty within six (6) months of start date. * Work Experience In Lieu of Education: Three (3) years of experience in Healthcare, Electronic Health Records system or IT support. * Skills/Knowledge/Abilities: * Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint. * Basic problem-solving skills. * Strong communication skills. * Ability to learn new software systems quickly. * Familiarity with clinical workflows and healthcare operations. PREFERRED QUALIFICATIONS * Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field. * Work Experience: Experience in a clinical or healthcare, and Epic or other EHR systems. * Certification: * Relevant Healthcare Technology Certification(s): * Certified Healthcare Technology Specialist (CHTS). * Certified Associate in Healthcare Information and Management Systems (CAHIMS). * Certified Professional in Healthcare Information and Management Systems (CPHIMS). * Any other relevant certification(s) in Healthcare Technology. * Skills/Knowledge/Abilities: Basic understanding of Epic modules (e.g., EpicCare, Epic Resolute). * Teamwork Experience preferred or welcome to apply. * IT Experience welcome to apply PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : EPA
    $91k-116k yearly est. 9d ago
  • Primary Care APRN Rockledge

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements Health First is seeking a dedicated APRN or PA to join our growing Primary Care team in Rockledge, FL. This provider will work in close partnership with a physician to deliver comprehensive care and manage the long-term wellness of our patient population. Previous experience in a Primary Care setting is highly preferred and will be beneficial to the success of this role. PRIMARY ACCOUNTABILITIES: Quality/No Harm: * Manages acute, episodic outpatient care and health maintenance needs of a dedicated patient population. * Development of a plan of care consistent with established clinical protocols. * Demonstrates competent skills in therapeutic, cost-effective pharmacologic administration and management. * Collaborates with medical director(s) in development of clinical protocols/procedures for delivery of outpatient care. * Promotes staff and community enhancement through coordination of in-services to staff, physicians, and partners to promote profession and organization. * Works with manager to ensure collaborative problem solving with staff through participation in identification, mediation, and resolution of issues and team problems. * Appropriate use and interpretation of diagnostic testing. * Volunteers on one hospital committee or community project. Attends training courses yearly for CEU's and reports with an in-service to staff. * Provides care to patients in a clean and safe environment. * Facilitates development, implementation, and review of standards or practice, policies and procedures, quality outcome indicators and other designated work projects to enhance care delivery. Customer Experience: * Health Assessment may include basic physical. * Interpretation of physical assessment findings and diagnostic results in determination of accurate differential diagnosis. * Establishment of appropriate follow-up plan as necessary. * Develops and implements formal and informal teaching plans for patients, families, staff, and community. * Promotes patient/family-informed decision making in treatment plans and options. Stewardship: * Participates in departmental CQI efforts and provides support for improvement of identified issues. * Completes charting and billable assignments in a timely manner. Work Experience QUALIFICATIONS REQUIRED: * Minimum of Master Degree in the Science of Nursing * Current APRN license or endorsement permit * Completion of APRN protocols within first 90 days of employment, and maintain bi-annual renewal updates * At least 2 years of APRN experience in a Primary Care Setting * Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain. * Must be well rounded and have experience with Primary Care; with knowledge of multiple co morbidities. PHYSICAL DEMANDS: * Visual acuity and hand-eye coordination to perform clinical tasks. * Must be able to stand, walk, bend, stoop, and lift up to 20 times daily. * Must be able to lift up to 40 pounds 6 times daily. * Must be able to pass colorblind test in order to perform those point-of-care tests requiring color change. MENTAL DEMANDS: * Ability to work in stressful, public contact environment with patients and families * of various ages, cultures and socio-economic statuses. * Must be extremely flexible and able to work at variable hours and locations. * Must be able to recognize own limits and consult a physician regarding patient care issues. * Oversees clinical involvement of support associates and volunteers during daily * clinic operations. * Participates in clinical experience of students. * Must be courteous and helpful, treating all people with dignity and respect. * Must be able to concentrate on multiple priority activities. * Must be able to respond efficiently to emergency situations. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Paygrade : PG-PG-PG-APP
    $79k-110k yearly est. 7d ago
  • RTE, Infrastructure and Operations

    Healthfirst 4.7company rating

    Healthfirst job in Lake Mary, FL

    The RTE drives effective PI planning across all Infrastructure and Operations product delivery teams. As a Release Train Engineer (RTE), this leader supports multiple delivery teams using Agile, Scrum, and Scaled Agile ceremonies and practices. The leader facilitates and leads teams through an execution of proper agile methodology, manages impediments/risks and coaches the team through the journey on Agile maturity. This leader is accountable for the coordination, preparation and guidance of Program Increment planning, demos, and leads the Scrum of Scrums. The RTE partners with Product Owners and senior leaders to enable the delivery program. This includes assisting multiple Product Owners in daily Scrum. This leader directly contributes to the Infrastructure and Operations team strategy while influencing and impacting the overall IT strategy. The RTE has broad and deep technical experience in I&O technologies. Healthfirst has embraced a Scaled Agile Methodology for planning and executing virtually all change initiatives, including Infrastructure and Operations. The Agile approach favors leadership over command-and-control management. We use Agile planning methods to sequence work and manage dependencies and priorities. Finally, culture matters at HealthFirst. Ideal candidates are strong leaders that are continuous learners, not constrained by the way problems have been solved in the past. The RTE, Infrastructure and Operations creates an environment where team members can maximize their contribution and impact and then to ensure that all that effort is optimally harnessed in an aligned way to serve our members. **This position requires three days per week in office (Tues/Wed/Thurs) at 1101 Greenwood, Lake Mary, FL.** **Duties/Responsibilities** + Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program. + Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth. + Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program. + Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O. + Prepare and present to business/IT during Program PI planning and Enterprise PI planning events. + Plan, direct, and coordinate activities through the entire delivery life cycle. + Create and execute against plans to drive the resolution of issues/risks that impede delivery. + Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program. + Actively manage Program and key stakeholder expectations and relationships. + Enable Agile practices, methods, and standards. + Meet financial objectives by forecasting requirements, communicating goals, objectives, and responsibilities, keeping the Program focused for terms of scope, schedule, communication, and risk. + Drive innovation & continuous improvements for processes + Coach and mentor Product Owners and Program Leadership on Agile best practices. **Minimum Qualifications** + Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale. + Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources. + Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE). + Demonstrable experience influencing skills across technical teams, peers, and leaders. + Experience engaging and communicating with key stakeholders including senior-level leadership. + Strong Business Acumen and 10+ years of experience in Information Technology roles + 5+ years of experience owning Program Management or the RTE function in a fast paced environment + High School Diploma or GED from an accredited institution **Preferred Qualifications** + BA, BS in Computer Science, Information Management, Business or Healthcare related field. + Experience in a Healthcare Insurance related field + Agile SAFe certifications + Technical certifications across a broad range of technologies (Server, Network, DBA, Cloud, Desktop, etc.) + 5+ years of prior people management and/or influential Technical Architecture roles for Infrastructure and Operations organizations. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $115k-162k yearly est. 7d ago
  • Referral Coordinator Clinical (CMA) - Care Coordination

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements is on-site in Rockledge, Florida. Applicants must live close to the area As a Clinical Referral Coordinator, you will play a vital role in our healthcare team, dedicated to is responsible for the seamless coordination of provider specialty referrals from start to finish, ensuring exceptional customer experience and meticulous stewardship. Your key responsibilities include providing friendly, rapid, and accurate patient support, completing patient registration documentation, and assisting with various departmental projects and clerical duties. Your contributions will directly impact patient care and satisfaction, making you an essential part of our commitment to No Harm/Quality and outstanding service. PRIMARY ACCOUNTABILITES 1. Receive and process referral requests from physicians, clinics, and other healthcare providers. 2. Verify the accuracy and completeness of referral information, including patient demographics and insurance details. 3. Ensure referrals are directed to the appropriate specialist or department based on medical necessity and provider availability. 4. Schedule and coordinate appointments to align with patient and provider availability, minimizing wait times. 5. Utilize in-depth knowledge of insurance policies, payor plans, par (participating) and non-par (non-participating) status, copays, and coinsurance to accurately process and manage patient referrals. 6. Ensure all referrals are compliant with insurance requirements, verify patient eligibility, and maintain up-to-date records of insurance policies and payor information to support efficient and accurate referral processing. 7. Confirm appointment details with patients and provide necessary instructions for their visits. 8. Contact patients to inform them of referral status, appointment details, and any required preappointment preparations. 9. Communicate with insurance companies to resolve any issues or discrepancies related to coverage and authorizations. 10. Maintain accurate and up-to-date records of all referrals, appointments, and communications. 11. Work closely with healthcare providers, medical assistants, and administrative staff to ensure smooth referral processes using clinical knowledge and training. 12. Monitor referral and scheduling processes to identify areas for improvement. 13. Other duties as assigned. Work Experience MINIMUM QUALIFICATIONS * Education: High School Diploma or equivalent. * Work Experience: One (1) years' experience in a call center, customer service, or healthcare setting. * Licensure: None * Certification: Medical Assisting (MA) Certification in the State of Florida. * Skills/Knowledge/Abilities: o Extensive knowledge of healthcare terminology and abbreviations, previous healthcare experience is preferred. o Compassionate and patient-focused approach to customer service. o Strong organizational and multitasking abilities. o Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using electronic health record (EHR) systems. o Ability to work effectively in a fast-paced, high volume call center environment and meet performance metrics. o Detail-oriented with a strong focus on accuracy and quality. PREFFERED QUALIFICATIONS * Work Experience: Three (3) years' experience in a call center, customer service, or healthcare environment. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_600pm Paygrade : 24
    $44k-62k yearly est. 60d+ ago
  • HFMG Revenue Cycle Specialist - Patient Business Services

    Health First 4.7company rating

    Health First job in Rockledge, FL

    Job Requirements The Revenue Cycle Specialist will be responsible for the review, analyzation, trending, follow-up and resolution of third-party claims reimbursements to include the identification, billing and collection of payments. The Revenue Cycle Specialist will actively engage with other departments to ensure timely resolution of all outstanding accounts to ensure maximum reimbursement. PRIMARY ACCOUNTABILITIES * Navigates payer websites and vendor applicable systems to verify insurance benefits, understanding insurance payments, denials and correspondences. * Maintains established quality assurance and productivity benchmarks while utilizing best practice standards established. * Processes all referrals in a timeframe established by the department. * Updates patient accounts accurately in all systems to reflect work being performed. * Retains information provided, applying logic and critical thinking to identify payer trends resulting in payment delays. * Communicates identified payment trends to leadership promptly and accurately and provide solutions to resolve challenges and issues. * Assists with training and mentoring of new hires. * Ensures compliance with state and federal laws regarding all aspects of role. Work Experience MINIMUM QUALIFICATIONS * Education: High School Diploma or equivalent. * Work Experience: One (1) year experience in customer service, healthcare billing, Accounts Receivable (AR) follow-up or a relevant field. * Licensure: None * Certification: None * Skills/Knowledge/Abilities: * Microsoft Office - Outlook, Word, Excel, PowerPoint. * Knowledge of third-party claims reimbursement practices. * Advanced knowledge of payer contracts, payment policies, regulations to ensure correct payment of claims. * Thorough knowledge of complex insurance correspondences to include explanation of benefits, remittance advices and denial letters. PREFERRED QUALIFICATIONS * Work Experience: Two (2) years' experience in healthcare billing, AR follow up, or a related area. PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
    $24k-36k yearly est. 33d ago

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