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Health information manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Kurt Houser,
Kurt Houser
Below we've compiled a list of the most critical health information manager skills. We ranked the top skills for health information managers based on the percentage of resumes they appeared on. For example, 22.8% of health information manager resumes contained patients as a skill. Continue reading to find out what skills a health information manager needs to be successful in the workplace.

15 health information manager skills for your resume and career

1. Patients

Here's how health information managers use patients:
  • Maintained open communication for areas of responsibility with patients, providers, administration, other managers and other departments.
  • Verify all Medicare patients have timely certifications/ re-certifications signed by the attending physicians.

2. Transcription

Here's how health information managers use transcription:
  • Implemented back-end speech recognition within the transcription department resulting in the elimination of costly outsourcing and overtime expenses.
  • Decreased report turnaround time and increased productivity through institution of home transcription program.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how health information managers use patient care:
  • Attended daily administrative meetings to collaborate on quality monitoring of patient care.
  • Distributed medical records to each requesting department for daily patient care, medical record entries and follow-up medical care.

4. Rehabilitation

Here's how health information managers use rehabilitation:
  • Provided exercise prescription on injury prevention and exercise rehabilitation issues.
  • Experience in Cardiac care, Rehabilitation, Geriatrics, Mental Health.

5. Chart Completion

Here's how health information managers use chart completion:
  • Worked closely with physician leadership to refine chart completion requirements for the medical staff.
  • Reduced chart completion among the 55 physician group to 3% monthly.

6. ICD-10

Here's how health information managers use icd-10:
  • Developed and delivered hospital-wide ICD-10 Awareness Program
  • Attended CDI and ICD-10 boot camps to assist other departments with quality, risk management, coding and billing processes.

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7. JCAHO

Here's how health information managers use jcaho:
  • Developed medical records manual monitoring compliance for Medicare and JCAHO standards.
  • Participated in the initial JCAHO certification.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how health information managers use cpt:
  • Handle all coding including ICD-9 and CPT on a daily basis.
  • Performed cash handling, medical coding through ICD-9 and CPT books.

9. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how health information managers use federal regulations:
  • Maintained Release of Information and confidential patient information per state and federal regulations.
  • Assisted in the development and implementation of forms, records, policies, and procedures to ensure state and federal regulations.

10. ROI

Here's how health information managers use roi:
  • Lead the Release of Information Department for a 2 million dollar ROI contract that included 5 hospitals and 100+ medical clinics.
  • Reviewed subpoenas & court orders before they are certified by the Director and/or released by ROI vendor.

11. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how health information managers use data collection:
  • Developed improvement process for data collection, quality control, and productivity.
  • Coordinated implementation and follow-up of hospital-wide on-going chart review/data collection for The Joint Commission (TJC) standards and readiness.

12. Home Health

Here's how health information managers use home health:
  • Research and obtain medical software options to meet the needs of the home health agency.
  • Gather all physician orders, plan of cares and missed home health visits to fax to specific physicians for signature.

13. Compassion

Here's how health information managers use compassion:
  • Greeted visitors and staff with compassion and assisted them to their destination.

14. Commission Standards

Here's how health information managers use commission standards:
  • Performed quarterly audits to assure Joint Commission standards.
  • Worked collegially with providers to ensure that all charts were completed within Joint Commission standards.

15. Chart Audits

Here's how health information managers use chart audits:
  • Conducted chart audits to monitor and ensure documentation met regulatory and billing requirements.
  • Coordinate concurrent and retrospective chart audits.
top-skills

What skills help Health Information Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on health information manager resumes?

Kurt Houser

Lecturer, University of Nevada, Las Vegas

As a hiring manager, I'm looking for a resume to communicate your value to my organization. Therefore, your resume should be a very brief listing of accomplishments from your jobs, activities, volunteer work, etc... The resume should be brief but provide enough specific information that would cause me to bring you in for an interview. For example, an effective accomplishment may read, "Improved patient safety scores by 42% over prior year", or "Increased net revenue 6% above target". Those accomplishments make me want to bring you in to ask specifically how you accomplished those goals.

What soft skills should all health information managers possess?

Kurt Houser

Lecturer, University of Nevada, Las Vegas

Communication and Teamwork. As healthcare administrators, our job is to help the organization's clinical staff be as effective and efficient as they can be. We must support their work by communicating the organization's mission, vision, values, and goals. We then work with the staff to obtain and deploy the resources (people, money, equipment, etc..) that allows the organization and its people to meet the goals of improving patient care, reducing cost, increasing profit, or whatever goals leadership states are important to the organization.

What hard/technical skills are most important for health information managers?

Kurt Houser

Lecturer, University of Nevada, Las Vegas

This depends on your field. If you're a generalist, you need to know a little about every administrative subject, but typically you enter a technical field before you rise to a generalist/operations job, manager, or C-Suite position. Therefore, the technical skills needed depend on your desired field. Certainly, every administrator should understand data, performance improvement, and basic financial data, but if you are, for example, in finance, you should be working for credentials that show you are an expert in finance, budgeting, or accounting.

What health information manager skills would you recommend for someone trying to advance their career?

Kurt Houser

Lecturer, University of Nevada, Las Vegas

in my opinion people like working with highly educated, high performing professionals who want to improve patient care.
What people dislike, in my opinion are the financial constraints which drive hard decisions.
Do you want to know more?
Read more about what experts have to say about health information manager

List of health information manager skills to add to your resume

Health information manager skills

The most important skills for a health information manager resume and required skills for a health information manager to have include:

  • Patients
  • Transcription
  • Patient Care
  • Rehabilitation
  • Chart Completion
  • ICD-10
  • JCAHO
  • CPT
  • Federal Regulations
  • ROI
  • Data Collection
  • Home Health
  • Compassion
  • Commission Standards
  • Chart Audits
  • DRG
  • Regulatory Compliance
  • Quality Improvement
  • Medical Documentation
  • Medicaid
  • Productivity Standards
  • Hippa
  • Cycle Management
  • Cerner
  • Regulatory Agencies
  • Documentation Improvement
  • ICD-9-CM
  • Performance Evaluations
  • State Laws
  • FTE
  • MPI
  • Subpoenas
  • Physician Orders
  • State Regulations
  • PHI
  • Medical Charts
  • Hipaa Privacy
  • Patient Data
  • Patient Charts
  • CDI
  • MDS
  • TJC
  • DNFB
  • Meditech
  • QA
  • State Guidelines
  • Hipaa Training
  • Recovery Audit
  • Strong Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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