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Health information technician skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Health information technician example skills
Below we've compiled a list of the most critical health information technician skills. We ranked the top skills for health information technicians based on the percentage of resumes they appeared on. For example, 19.7% of health information technician resumes contained patients as a skill. Continue reading to find out what skills a health information technician needs to be successful in the workplace.

15 health information technician skills for your resume and career

1. Patients

Here's how health information technicians use patients:
  • Reviewed and completed transformation, organized and verified individual patients records into electronic medical database and registry.
  • Maintained safety and security of medical records and other confidential information pertinent to medical status of patients.

2. Medical Terminology

Here's how health information technicians use medical terminology:
  • Locate and extract information from medical files utilizing a thorough knowledge of medical terminology with my experience as a Medical Assistant.
  • Studied Medical Terminology, Physiology, Anatomy, commonly prescribed medications, and recognition of common abbreviations.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how health information technicians use customer service:
  • Provide customer service with patient/physician/insurance/medical office requests.
  • Developed referrals and strong long-term relationships with targeted hospital/health system executive management by providing exceptional customer service and clear communications.

4. HIPAA

Here's how health information technicians use hipaa:
  • Performed analysis and assembly of emergency room and surgery records and release records according to HIPAA regulations and confidentially.
  • Ensured patient confidentiality and protected hospital records by following HIPAA regulations and guidelines.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how health information technicians use patient care:
  • Managed release of information duties while maintaining confidentiality medical records for continuum of patient care.
  • Utilized print routers to send time-sensitive documents directly to individual patient care units.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how health information technicians use data entry:
  • Compiled and maintained electronic patient records to ensure data entry and search efficiency.
  • File Management Organization and Prioritization of Information Data Entry

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7. Office Equipment

Here's how health information technicians use office equipment:
  • Preserved office equipment/personal work area and collaborated with an outside Help Desk to troubleshoot/correct equipment malfunctions.
  • Requisitioned office supplies and major office equipment.

8. Transcription

Here's how health information technicians use transcription:
  • Introduced users to the hospital physician process and ensured compliance with transcription department guidelines.
  • Coordinated meetings with MedQuist Transcription Services through Outlook Calendar.

9. Rehabilitation

Here's how health information technicians use rehabilitation:
  • Performed statistical analysis of quality improvement data and medical record review for Acute Care, Rehabilitation, and SNF.
  • Organized and implemented first archiving of medical records since The Rehabilitation Institute opened in 1960 preparing for accreditation of the department.

10. Birth Certificates

Here's how health information technicians use birth certificates:
  • Processed Birth Certificates and required documents related to birth.
  • Review Birth Certificates for completeness and accuracy.

11. ROI

Here's how health information technicians use roi:
  • Maximized ROI by effectively managing the microfiche process.
  • Review and process Release of Information (ROI) requests for consistency, accuracy, and fulfillment of HealthPartners medical/legal requirements.

12. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how health information technicians use cpt:
  • Maximized reimbursement by ensuring accurate CPT coding and conducting regular quality audits of providers' selected codes compared to chart documentation.
  • Work with closely with billing department in correcting denials off of BSE report editing and adding modifiers, CPT if required.

13. Chart Completion

Here's how health information technicians use chart completion:
  • Audited the computerized deficiency system quarterly to assure charts are entered properly in the computerized system to assure timely chart completion.
  • Chart Completion: improved efficiency for chart completion staff by facilitated speedy and accurate delivery of dictations.

14. Medicaid

Here's how health information technicians use medicaid:
  • Processed collection for Medicare and Medicaid
  • Processed bills and claims through Medicare, Medicaid and private insurance for payments of services.

15. Patient Data

Here's how health information technicians use patient data:
  • Utilized professional communication and customer reception skills as well as proficiency in computer operations to accurately and efficiently enter patient data.
  • Managed patient databases and reviewed medical records and charts for completeness and accuracy.
top-skills

What skills help Health Information Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on health information technician resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all health information technicians possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for health information technicians?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills
Do you want to know more?
Read more about what experts have to say about health information technician

List of health information technician skills to add to your resume

Health information technician skills

The most important skills for a health information technician resume and required skills for a health information technician to have include:

  • Patients
  • Medical Terminology
  • Customer Service
  • HIPAA
  • Patient Care
  • Data Entry
  • Office Equipment
  • Transcription
  • Rehabilitation
  • Birth Certificates
  • ROI
  • CPT
  • Chart Completion
  • Medicaid
  • Patient Data
  • Statistical Reports
  • Cerner
  • Phone Calls
  • Subpoenas
  • Patient Charts
  • Medical Reports
  • Dictation
  • Home Health
  • Hippa
  • JCAHO
  • ICD-9-CM
  • QA
  • PHI
  • Quality Review
  • Emergency Room
  • Computer System
  • Provide Clerical Support
  • Horizon
  • Medical Charts
  • Electronic Systems
  • Health Care System
  • Diagnostic Procedures
  • Patient Confidentiality
  • HPF
  • Medical Facilities
  • Retrieval Systems
  • Loose Reports
  • Allergies
  • Cost Control
  • Demographic Characteristics
  • Chart Assembly

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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