We calculated that 52% of Health Insurance Agents are proficient in Hipaa, Health Care, and Customer Service. They’re also known for soft skills such as Communication skills, Self-confidence, and Analytical skills.
We break down the percentage of Health Insurance Agents that have these skills listed on their resume here:
- Hipaa, 52%
Received training for HIPAA standards, making ethical business decisions, maintaining integrity, Anti-Money Laundering course.
- Health Care, 18%
Worked with Health Care, Dental, and Vision Providers to provide the best information and availability that there Employer offered.
- Customer Service, 8%
Provided detailed customer departmental reports and updates to senior management/ Addressed customer service inquiries in a timely and accurate fashion.
- Outbound Calls, 3%
Handled inbound calls from members to determine eligibility for enrollment and/or renewal of member accounts.
- Medicare, 2%
Familiarized and provided information on general Medicare eligibility and information
- New Clients, 2%
Develop client base through network and seminar marketing, industry contacts and referrals, and canvasing small-medium businesses for new opportunities.
Some of the skills we found on health insurance agent resumes included "hipaa," "health care," and "customer service." We have detailed the most important health insurance agent responsibilities below. Arguably the most important personality trait for a health insurance agent to have happens to be communication skills. An example from a resume said this about the skill, "insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." Additionally, other resumes have pointed out that health insurance agents can use communication skills to "mastered follow up communication with clients by demonstrating superior product knowledge. " While it may not be the most important skill, we found that many health insurance agent duties rely on self-confidence. This example from a health insurance agent explains why: "insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)." This resume example is just one of many ways health insurance agents are able to utilize self-confidence: "maintained confident when making cold calls. " Health insurance agents are also known for analytical skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a health insurance agent resume: "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." We also found this resume example that details how this skill is put to the test: "analyzed and addressed concerns of medicare eligible seniors summarized and processed call information into databases. " A health insurance agent responsibilities sometimes require "initiative." The responsibilities that rely on this skills are shown by this resume excerpt: "insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." This resume example shows how this skill is used by health insurance agents: "program served as a model for the affordable care act and health insurance marketplace initiatives. "
See the full list of health insurance agent skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a health insurance agent. We found that 50.4% of health insurance agents have graduated with a bachelor's degree and 6.7% of people in this position have earned their master's degrees. While most health insurance agents have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six health insurance agents were not college graduates.
Once you're ready to become a health insurance agent, you should explore the companies that typically hire health insurance agents. According to health insurance agent resumes that we searched through, health insurance agents are hired the most by Sutherland Global Services, Aerotek, and CVS Health. Currently, Sutherland Global Services has 20 health insurance agent job openings, while there are 6 at Aerotek and 2 at CVS Health.
If you're interested in companies where health insurance agents make the most money, you'll want to apply for positions at American Institutes for Research, Assurance, and EverQuote. We found that at American Institutes for Research, the average health insurance agent salary is $89,940. Whereas at Assurance, health insurance agents earn roughly $78,982. And at EverQuote, they make an average salary of $78,951.
View more details on health insurance agent salaries across the United States.