Health Insurance Agents are salespeople whose primary product is health insurance. Insurance companies hire them to reach sales targets. They are trained to sell insurance to individuals or groups of people. They are expected to be familiar with all the products of the company. Health Insurance Agents should assess their clients' needs and recommend the best health insurance product that fits their needs. They should be able to explain the product's features and answer any inquiries that the clients may have. Health Insurance Agents should also know how to compute insurance premiums and estimate payouts.

Health Insurance Agent Responsibilities

Here are examples of responsibilities from real health insurance agent resumes representing typical tasks they are likely to perform in their roles.

  • Interview prospective clients for life and health insurance products; specializing in Medicare advantage plans with strict adherence to CMS guidelines.
  • Sold/Enrol individuals in ACA health plans over the phone by making cold calls on a daily basses.
  • Explain healthcare benefits cover by major insurance carriers under the ACA.
  • Post CPT codes and ICD-9 codes for every patient at check-out.
  • Maintain knowledge of updates and staying in compliance with CMS rules and regulations by being AHIP certify.
  • Verify Medicaid eligibility with state agencies.
  • Provide objective information pertaining to coverage and how to obtain Medicaid coverage.
  • Determine client eligibility by comparing client information to the requirements of Medicare and UnitedHealthCare.
  • Preform daily cold calling/door to door outreach for potential clients and demonstrate effective verbal communication skills through sales presentations ,
  • Facilitate communications meetings making recommendations and forming communication strategies
Health Insurance Agent Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Self-confidence involves believing in your skills and abilities.
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.

Health Insurance Agent Job Description

When it comes to understanding what a health insurance agent does, you may be wondering, "should I become a health insurance agent?" The data included in this section may help you decide. Compared to other jobs, health insurance agents have a growth rate described as "faster than average" at 10% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of health insurance agent opportunities that are predicted to open up by 2028 is 48,300.

Health insurance agents average about $30.36 an hour, which makes the health insurance agent annual salary $63,141. Additionally, health insurance agents are known to earn anywhere from $38,000 to $104,000 a year. This means that the top-earning health insurance agents make $66,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a health insurance agent. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an agent assistant, licensed sales producer, sales producer, and agent.

Health Insurance Agent Jobs You Might Like

Health Insurance Agent Resume Examples

Health Insurance Agent Skills and Personality Traits

We calculated that 52% of Health Insurance Agents are proficient in Hipaa, Health Care, and Customer Service. They’re also known for soft skills such as Communication skills, Self-confidence, and Analytical skills.

We break down the percentage of Health Insurance Agents that have these skills listed on their resume here:

  • Hipaa, 52%

    Received training for HIPAA standards, making ethical business decisions, maintaining integrity, Anti-Money Laundering course.

  • Health Care, 18%

    Worked with Health Care, Dental, and Vision Providers to provide the best information and availability that there Employer offered.

  • Customer Service, 8%

    Provided detailed customer departmental reports and updates to senior management/ Addressed customer service inquiries in a timely and accurate fashion.

  • Outbound Calls, 3%

    Handled inbound calls from members to determine eligibility for enrollment and/or renewal of member accounts.

  • Medicare, 2%

    Familiarized and provided information on general Medicare eligibility and information

  • New Clients, 2%

    Develop client base through network and seminar marketing, industry contacts and referrals, and canvasing small-medium businesses for new opportunities.

Some of the skills we found on health insurance agent resumes included "hipaa," "health care," and "customer service." We have detailed the most important health insurance agent responsibilities below.

  • Arguably the most important personality trait for a health insurance agent to have happens to be communication skills. An example from a resume said this about the skill, "insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." Additionally, other resumes have pointed out that health insurance agents can use communication skills to "mastered follow up communication with clients by demonstrating superior product knowledge. "
  • While it may not be the most important skill, we found that many health insurance agent duties rely on self-confidence. This example from a health insurance agent explains why: "insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)." This resume example is just one of many ways health insurance agents are able to utilize self-confidence: "maintained confident when making cold calls. "
  • Health insurance agents are also known for analytical skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a health insurance agent resume: "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." We also found this resume example that details how this skill is put to the test: "analyzed and addressed concerns of medicare eligible seniors summarized and processed call information into databases. "
  • A health insurance agent responsibilities sometimes require "initiative." The responsibilities that rely on this skills are shown by this resume excerpt: "insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." This resume example shows how this skill is used by health insurance agents: "program served as a model for the affordable care act and health insurance marketplace initiatives. "
  • See the full list of health insurance agent skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a health insurance agent. We found that 50.4% of health insurance agents have graduated with a bachelor's degree and 6.7% of people in this position have earned their master's degrees. While most health insurance agents have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six health insurance agents were not college graduates.

    Once you're ready to become a health insurance agent, you should explore the companies that typically hire health insurance agents. According to health insurance agent resumes that we searched through, health insurance agents are hired the most by Sutherland Global Services, Aerotek, and CVS Health. Currently, Sutherland Global Services has 20 health insurance agent job openings, while there are 6 at Aerotek and 2 at CVS Health.

    If you're interested in companies where health insurance agents make the most money, you'll want to apply for positions at American Institutes for Research, Assurance, and EverQuote. We found that at American Institutes for Research, the average health insurance agent salary is $89,940. Whereas at Assurance, health insurance agents earn roughly $78,982. And at EverQuote, they make an average salary of $78,951.

    View more details on health insurance agent salaries across the United States.

    The three companies that hire the most prestigious health insurance agents are:

      What Agent Assistants Do

      We looked at the average health insurance agent annual salary and compared it with the average of an agent assistant. Generally speaking, agent assistants receive $42,235 lower pay than health insurance agents per year.

      Even though health insurance agents and agent assistants have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require health care, customer service, and outbound calls in the day-to-day roles.

      These skill sets are where the common ground ends though. A health insurance agent responsibility is more likely to require skills like "hipaa," "medicare," "sales goals," and "financial resources." Whereas a agent assistant requires skills like "buyers," "auto insurance," "scheduling appointments," and "policy changes." Just by understanding these different skills you can see how different these careers are.

      The education levels that agent assistants earn is a bit different than that of health insurance agents. In particular, agent assistants are 2.3% less likely to graduate with a Master's Degree than a health insurance agent. Additionally, they're 0.1% more likely to earn a Doctoral Degree.

      What Are The Duties Of a Licensed Sales Producer?

      Now we're going to look at the licensed sales producer profession. On average, licensed sales producers earn a $23,538 lower salary than health insurance agents a year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both health insurance agents and licensed sales producers are known to have skills such as "health care," "customer service," and "outbound calls. "

      But both careers also use different skills, according to real health insurance agent resumes. While health insurance agent responsibilities can utilize skills like "hipaa," "insurance options," "cms," and "open enrollment," some licensed sales producers use skills like "financial products," "current customers," "policy changes," and "customer relationships."

      Licensed sales producers may earn a lower salary than health insurance agents, but licensed sales producers earn the most pay in the professional industry with an average salary of $42,330. On the other side of things, health insurance agents receive higher paychecks in the insurance industry where they earn an average of $48,946.

      When it comes to the differences in education between the two professions, licensed sales producers tend to reach similar levels of education than health insurance agents. In fact, they're 4.4% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

      How a Sales Producer Compares

      A sales producer is responsible for performing sales calls and administering all leads. You will be responsible for preparing the policies aimed at sales procedures and developing the necessary sales documents. Other responsibilities include making sure that all sales personnel adhere to all policies and procedures, coordinating with customers about policy expiration dates, and maintaining strong and long-lasting relationships with customers. As a sales producer, you will be responsible for managing prospective sale campaigns and managing all correspondence with both prospective and existing clients.

      Let's now take a look at the sales producer profession. On average, these workers make higher salaries than health insurance agents with a $25,232 difference per year.

      By looking over several health insurance agents and sales producers resumes, we found that both roles utilize similar skills, such as "health care," "customer service," and "outbound calls." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from health insurance agent resumes include skills like "hipaa," "cms," "open enrollment," and "aca," whereas a sales producer might be skilled in "business relationships," "business development," "personal lines," and "casualty insurance. "

      Sales producers make a very good living in the agriculture industry with an average annual salary of $160,046. Whereas health insurance agents are paid the highest salary in the insurance industry with the average being $48,946.

      Sales producers typically study at similar levels compared with health insurance agents. For example, they're 3.6% less likely to graduate with a Master's Degree, and 0.9% less likely to earn a Doctoral Degree.

      Description Of an Agent

      Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

      Now, we'll look at agents, who generally average a lower pay when compared to health insurance agents annual salary. In fact, the difference is about $44,229 per year.

      While both health insurance agents and agents complete day-to-day tasks using similar skills like health care, customer service, and outbound calls, the two careers also vary in other skills.

      Each job requires different skills like "hipaa," "medicare," "financial resources," and "insurance options," which might show up on a health insurance agent resume. Whereas agent might include skills like "hr," "internet," "real estate," and "financial services."

      Agents earn a higher salary in the insurance industry with an average of $40,893. Whereas, health insurance agents earn the highest salary in the insurance industry.

      The average resume of agents showed that they earn similar levels of education to health insurance agents. So much so that the likelihood of them earning a Master's Degree is 1.8% less. Additionally, they're less likely to earn a Doctoral Degree by 0.3%.