Drive Strategic Growth and Deep Client Partnerships in the Health Plan Market Are you ready to strengthen relationships and accelerate growth in the payer space? As Client Partnership Lead - Health Plans, you'll manage and expand HMA's portfolio of health plan clients-spanning commercial, Medicare, and Medicaid lines of business. This role is all about building trust with executive leaders, uncovering strategic opportunities, and positioning HMA as the go-to partner for innovative solutions in areas like value-based care, digital health, analytics, and operational performance.
You'll lead the account strategy, drive business development, and collaborate across practices to deliver measurable client impact. If you thrive on forging executive relationships, influencing decision-makers, and growing accounts in a dynamic healthcare landscape, this is your opportunity to make a significant difference.
The ideal candidate will have at least 10 years of experience driving growth within commercial, Medicare and Medicaid lines of business. This leader will be a part of our Growth Office and must have significant experience building client relationships and increasing market share to identify opportunities to add value. Specific expectations and responsibilities are outlined below.
Job Summary
The Client Partnership Lead is responsible for driving strategic account growth through proactive business development, client relationship management, and internal collaboration. This role focuses on expanding and growing relationships within key accounts, identifying new business opportunities, and executing strategies that deliver measurable revenue growth. The Client Partnership Lead acts as the primary liaison between the client and HMA - developing deep understanding of client priorities, aligning HMA's capabilities to address evolving needs, and ensuring high client satisfaction and loyalty.
Responsibilities
Work Performed and Job Requirements
Account Planning & Strategy
Develop and execute a strategic account business plan to drive growth across assigned accounts.
Maintain a deep understanding of client priorities, market context, and competitive positioning.
Identify new opportunities to expand HMA's presence across business units and buying centers.
Monitor and communicate client organization changes, business drivers, and risks to HMA leadership.
Lead regular account reviews, including Quarterly Business Reviews (QBRs) and performance updates for both client and internal stakeholders.
Business Development & Revenue Generation
Generate and maintain a qualified pipeline sufficient to meet or exceed annual revenue goals.
Lead pursuits and close deals by leveraging relationships, insights, and commercial expertise.
Identify and penetrate new buying centers within existing client organizations to expand HMA's footprint.
Introduce new services and solutions across the breadth of HMA that align with client needs and strategic objectives.
Use commercial acumen to improve win rates and deal profitability-contribute to proposal strategy, pricing, and negotiation.
Partner with pursuit teams to develop compelling proposals, presentations, and go-to-market approaches.
Strategize on firm-wide outreach efforts into priority accounts; coordinate outreach into assigned accounts and conduct personal outreach to garner new business.
Client Relationship Management
Serve as the primary relationship manager for assigned client accounts.
Meet regularly with client executives, decision-makers, and influencers to strengthen relationships and identify opportunities.
Nurture existing buyer relationships while cultivating new client sponsors across levels and functions.
Lead service recovery and client risk management efforts to protect relationships and revenue.
Leverage procurement expertise to enhance HMA's position on preferred supplier lists (PSLs) and reduce sales cycle time.
Internal Collaboration & Delivery Enablement
Mobilize HMA's full breadth of capabilities to meet client needs and drive account growth.
Foster cross-practice collaboration, connecting subject matter experts (SMEs) and executives to enhance solutions and delivery.
Partner with delivery teams to ensure consistent, high-quality client experiences and outcomes.
Provide account insights and market feedback to leadership, practice leaders, and marketing teams.
Market Positioning & Thought Leadership
Represent HMA at industry events, conferences, and client forums to promote brand visibility and credibility.
Contribute to thought leadership initiatives, including articles, speaking engagements, and client-focused insights.
Maintain a visible presence within the client's industry and contribute to the firm's market awareness.
All other duties as assigned.
Qualifications
Education/Training
Minimum of a bachelor's degree in business, marketing, or a related field; advanced degree preferred. However, we welcome candidates with significant, directly relevant work experience in place of a formal degree.
Experience
Minimum 10+ years of experience in account management, business development, or client leadership within a professional services or consulting environment. Proven ability to develop and execute account growth strategies that achieve measurable results, strong understanding of consulting sales processes, proposal development, and pricing strategy, demonstrated success building executive-level relationships and managing complex client portfolios, excellent communication skills.
Knowledge, Skills and Abilities
Strong understanding of account management, consulting sales, and business development strategies.
Knowledge of client industry trends, market dynamics, and competitive positioning.
Proven ability to build and sustain executive-level client relationships and drive revenue growth.
Skilled in strategic planning, negotiation, and proposal development to close complex deals.
Excellent communication, presentation, and influencing skills across all organizational levels.
Demonstrated ability to collaborate in a matrixed environment and mobilize cross-functional teams.
Strong commercial and financial acumen, with the ability to assess profitability and pricing.
Agile, results-driven, and capable of translating client needs into actionable business solutions.
Experience working in Salesforce.
Core Competencies
Strategic Execution - Drives strategic priorities through cross-functional leadership and accountability
Resource Allocation - Anticipates long-term resource needs and aligns allocation with business growth
Results Orientation - Leads teams to exceed performance expectations through continuous improvement and accountability
Account Growth Planning: Develops and executes account growth plans aligned to client needs and firm strategy.
Maintains account plans and identifies growth targets.
Tracks client organization changes and evolving priorities.
Collaborates with delivery and pursuit teams to execute plans.
Pursuit Leadership: Leads proposals and pursuit efforts that align with client goals and firm capabilities.
Shapes pursuit strategy, proposal content, and pricing approaches.
Coordinates contributions across internal teams and SMEs.
Delivers compelling presentations and follow-up communications.
Relationship Expansion: Expands client networks across departments and functions to strengthen account presence.
Build relationships with new decision-makers and influencers.
Identifies and develops new buying centers within client organizations.
Maintains consistent client contact to reinforce trust and credibility.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#LI-DM
Additional Info
The Client Partnership Lead - Health Plans is responsible for driving business growth within HMA's payer client portfolio, including commercial, Medicare, and Medicaid lines of business. This role focuses on developing and executing account strategies that expand client relationships, increase market share, and position HMA as a trusted strategic partner to health plan leaders. The Client Partnership Lead brings deep understanding of payers to identify opportunities where HMA's expertise can deliver measurable client value.
Specific Responsibilities
Account Strategy & Growth
Develop and execute strategic account growth plans for assigned health plan clients and prospects.
Maintain deep understanding of client business models, market drivers, and strategic priorities across the payer landscape.
Identify and pursue opportunities in areas such as value-based care, digital health, analytics, network management, and operational performance.
Partner with Sector and Practice Leads to align client needs with HMA capabilities and offerings.
Lead account reviews and pipeline reporting to monitor progress against growth goals.
Business Development & Client Engagement
Generate and manage a qualified pipeline to achieve or exceed annual revenue goals.
Establish and maintain executive-level relationships with payer clients, including C-suite and functional leaders.
Support proposal development, pricing strategy, and deal negotiation to increase win rates and deal value.
Introduce new HMA services and capabilities that address payer pain points and strategic initiatives.
Represent HMA at payer-focused industry events and conferences to increase visibility and thought leadership.
Develop and manage a firm-wide outreach plan for assigned accounts, including direct personal outreach from the CPL.
Internal Collaboration & Delivery Enablement
Coordinate with consulting teams, SMEs, and practice leaders to mobilize the full breadth of HMA capabilities.
Support delivery excellence and client satisfaction through ongoing collaboration and issue resolution.
Share market insights and client feedback to inform service development, marketing, and go-to-market strategy.
Preferred Expertise and Knowledge
Extensive experience in the health insurance or managed care industry, with deep understanding of commercial, Medicare, and Medicaid lines of business.
Proven success managing payer client relationships and driving account growth within complex organizations.
Strong business development, negotiation, and proposal management skills.
Recognized market awareness and credibility within the health plan community.
Performance Emphasis
Success in this Business Sector area is measured through Account portfolio revenue in aggregate.
$77k-111k yearly est. Auto-Apply 21d ago
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Senior HR Specialist
Health Management Associates 4.8
Health Management Associates job in Lansing, MI or remote
Help shape the future of HR operations at HMA.
HMA is seeking a Senior HR Specialist who thrives on detail, service excellence, and drives meaningful organizational impact. This is not a role for someone who simply maintains processes; this is for an HR professional who enjoys rolling up their sleeves, improving workflows, and serving as a trusted partner across the full HR lifecycle.
In this role, you will be a go-to resource for colleagues and leaders, supporting everything from policy interpretation and employee relations to performance management, help drive engagement. You will steward HR programs, ensure compliance with employment laws, manage colleague records, and support high-quality customer service to all team members. Your work will directly enhance employee engagement, operational accuracy, and organizational growth.
HMA is a fast-moving national healthcare consulting company with colleagues across the country. You will bring your HR expertise, strong judgment, and passion for process improvement to help us strengthen our HR infrastructure and elevate the employee experience.
This hybrid position provides both work-from-home flexibility and Okemos, MI in-office collaboration.
If you are a seasoned HR generalist ready to step into a high-impact role, and the opportunity to support a dynamic, mission-driven firm energizes you, we would love to hear from you!
You are a strong fit for this role if you…
Have at least 5-7 years of hands-on HR Generalist experience.
Are fluent in HR operations across multiple functions including, employee relations, compliance, onboarding, and performance management.
Understand employment laws across states and can confidently interpret policies and requirements.
Take pride in data accuracy and maintaining meticulous employment records.
Communicate clearly, maintain confidentiality, and provide exceptional service to employees and leaders.
Have experience in consulting, healthcare, or professional services environments (preferred).
Job Summary
The Senior HR Specialist supports the full range of HR operations, ensuring accurate program administration, policy interpretation, and legal compliance. This role manages colleague records, leads new hire orientation, maintains s, and assists with performance management. The specialist provides guidance on colleague relations matters and supports engagement initiatives. A strong focus on process improvement, service delivery, and confidentiality is essential to success in this role.
Responsibilities
Work Performed and Job Requirements
Policy and Program Execution
Administers and communicates HR policies, procedures and legal requirements.
Maintains and audits HR information system records, ensuring consistency and accuracy.
Labor Laws Compliance
Keeps current on federal, state, and local laws and regulations.
Ensure compliance with labor law posting requirements and updates on employment law changes.
Maintains knowledge of EEO and Affirmative Action guidelines, ensuring compliance.
Colleague Relations
Responds to colleague relations questions and helps resolve concerns.
Supports managers with coaching and guidance on performance conversations.
Appropriately escalates complex colleague relations matters.
Employment Record Maintenance
Maintains accurate employment records in compliance with legal standards.
Oversees completion of I-9 documentation, E-Verify and state specific employment notices.
New Colleague Orientation
Conducts semi-monthly new hire orientation sessions.
Assists with the firm-wide New Hire Orientation Program, ensuring consistency and engagement.
Management
Creates, updates and maintains current job descriptions for all roles.
Conducts job analysis to identify required knowledge, skills, and competencies.
Performance Management
Assist leaders in setting clear performance goals and conducting performance reviews.
Provides support in developing performance improvement plans and delivering feedback for colleague development.
Cross-functional Support
Responds timely to colleague questions, seeking input from others when necessary to ensure complete and accurate responses.
Provides back-up support as needed to other areas of HR, including benefit administration and leave management.
Colleague Engagement
Assists with the execution of colleague engagement initiatives, both annual and ongoing.
Supports colleague surveys and action planning to improve engagement and satisfaction.
Reinforces company culture and values to maintain a positive, inclusive, and high-performance workplace.
Exit Management
Manages offboarding processes, including exit interviews.
Tracks temporary employment of interns and fellows.
All other duties as assigned.
Qualifications
Education/Training
Minimum of a bachelor's degree in business management or other related academic field is required, with a concentration in human resource management preferred. SHRM and/or HRCI certification is strongly preferred.
Experience
Minimum of 5 years of experience in human resources is required, preferably in a multi-state environment. Demonstrated high proficiency in using HRIS platforms (e.g., UKG) and MS Office software is required.
Knowledge, Skills and Abilities
Superior level of interpersonal skills to manage sensitive and confidential information.
Demonstrated knowledge in human resource management.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Exceptional oral and written communication skills.
Extensive knowledge of computer software including MS Office, Docusign, Adobe, and Smartsheet.
Proficiency with UKG Pro and iCIMS recruiting platforms.
Excellent attention to detail.
Solid time management skills.
Strong analytical skills.
Skilled at being aware of others' reactions and understanding why they react as they do.
Ability to adjust actions in relation to the actions of others.
Ability to follow directions and problem-solve.
Ability to multi-task and adhere to strict deadlines.
Ability to manage significant recurring responsibilities with unpredictable short-term demands.
Ability to interpret multiple state laws and guidelines in conjunction with federal laws and guidelines.
Ability to maintain a high level of confidentiality.
Core Competencies
Job Level Competencies
Analytical Thinking - Synthesizes data to support recommendations.
Peer Coaching - Actively shares knowledge and supports peer development.
Accountability - Owns deliverables and ensures quality standards.
Job Specific Competencies
Colleague Relations Support - Provides frontline guidance on routine colleague relations matters using discretion, professionalism, and sound judgment.
HR Program Administration - Executes core HR programs with precision, ensuring consistent application of policies, records, and compliance requirements.
HR Service Delivery - Delivers responsive HR support while improving workflows, documentation, and colleague experience.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$49k-60k yearly est. Auto-Apply 1d ago
Educator
Community Health Systems 4.5
Remote job
The Educator is responsible for designing, delivering, and assessing training and educational programs to support the development of employees within the organization. This role works closely with department leaders to identify training needs, create curriculum, and ensure that educational initiatives align with organizational goals. The Educator delivers in-person and virtual training sessions, develops training materials, and evaluates program effectiveness to support continuous improvement in skills and knowledge across departments.
Essential Functions
Develops, implements, and evaluates training programs to meet departmental and organizational needs.
Collaborates with department leaders and subject matter experts to identify training gaps and recommend educational solutions.
Designs training materials, including presentations, handouts, manuals, and digital content to support effective learning.
Facilitates training sessions, workshops, and orientations, using a variety of instructional methods to engage diverse learners.
Assesses training effectiveness through participant feedback, assessments, and performance data, implementing improvements as necessary.
Maintains accurate records of training activities, attendance, and participant progress, ensuring compliance with organizational policies.
Adapts training content for different learning styles and department-specific needs to maximize knowledge retention.
Supports onboarding and orientation programs to ensure new employees are equipped with essential knowledge and skills.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
Bachelor's Degree in Education, Human Resources, Business, or a related field required
2-4 years of experience in training, instructional design, or education required
***25% Travel required***
Knowledge, Skills and Abilities
Strong knowledge of adult learning principles and instructional design techniques.
Excellent presentation and facilitation skills, with the ability to engage a variety of audiences.
Strong written and verbal communication skills to create clear and effective educational materials.
Analytical skills to evaluate training effectiveness and make data-driven improvements.
Organizational skills to manage multiple training programs and maintain detailed records.
Licenses and Certifications
E-Learning Instructional Design Certification preferred
$15k-43k yearly est. Auto-Apply 13d ago
HIM Coder 3, PRN
Community Health System 4.5
Remote or Fresno, CA job
Opportunities for you!
Consecutively recognized as a top employer by Forbes
Vacation time starts building on Day 1, and builds with your seniority
403(b) retirement plan with up to 7% matching contributions
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Want to learn more? Click here.
Responsibilities
This role serves the entire Community Health System as part of a team of over 30 people made up of coders, clerical support and educators. This team works together to meet and exceed common goals. In this remote position, you will assign ICD-10-CM/PCS and CPT-4 codes for statistical and reimbursement requirements to inpatient and/or outpatient accounts. We use the most current and up-to-date technology and software, meaning you will have the constant opportunity to grow and learn in your role!
Review charts thoroughly to ascertain all diagnosis and procedures.
Code all diagnoses and procedures in accordance to ICD-10-CM/PCS and CPT-4 coding practices, rules and guidelines for all inpatient services, observation and ambulatory accounts.
Maintains 99% rate of information correctly abstracted. Completes abstract competency annually.
Maintain the knowledge base necessary for current coding practices and remain up to date with the following manuals: Administration, Health Information Management Services, Emergency Management and Safety.
Whether working independently or alongside teammates, you'll contribute to a standard of excellence that defines the Community experience from day one!
Qualifications
Education & Experience
High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate
Completion of courses in Medical Terminology, Anatomy and Physiology
5 years of recent inpatient coding experience in an acute care setting
Proficient in ICD-10-CM/PCS and CPT-4 coding, DRG and APRDRG assignment
Licenses and Certifications
CCS - Certified Coding Specialist
Fully Remote
Disclaimers
• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.
.
The Provider Relations Representative works with Crestline's Health Plan clients to engage with and assist Medicare providers.
Responsibilities
Develop and maintain positive working relationships with assigned providers;
Assist with provider onboarding/training/communications;
Respond to and address provider inquiries/issues;
Assist with provider data collection/review as requested.
Additional Information:
Full time hours, worked within normal business hours, either Eastern, Central, and/or Mountain time zones.
This is a consultant position without benefits. Longevity of project is not guaranteed.
Consultants are onboarded as 1099 and required to pay their own taxes.
Client will provide the equipment (laptop) necessary to complete the work.
Rate:
Monthly fixed fee of $7,800.00.
References:
Must be available upon request
Qualifications
Required Experience:
Five years of experience in provider relations roles within managed care settings.
Preference for individuals with provider relations experience with Medicare networks in Georgia, Illinois, and/or Colorado.
Knowledge:
A strong understanding of insurance industry terminology, healthcare regulations, and provider-specific processes is required.
Skills:
Excellent communication, customer service, and interpersonal skills are essential.
Strong organizational, research, and problem-solving abilities are also critical.
Proficiency with office software like Microsoft Office Suite is needed.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$7.8k monthly Auto-Apply 48d ago
Clinical Quality Coordinator-Transitions of Care
Community Health Systems 4.5
Remote job
We are seeking a compassionate and organized Transition of Care Clinical Support team member to support patients as they move from hospital to home. In this role, you will conduct post-discharge phone interviews to assess patient needs, identify potential barriers to recovery, and help schedule timely follow-up appointments to reduce hospital readmissions. Ideal candidates are patient-focused, detail-oriented, and comfortable with phone-based patient interactions in a fast-paced healthcare environment. Must have a clinical background, RN, LPN, CMA etc.
Essential Functions
Implements and monitors quality improvement initiatives to ensure adherence to best practices, policies, and regulatory requirements.
Supports teams as a subject matter expert on quality-related workflows, ensuring staff adherence to established procedures.
Coordinates and tracks patient outreach efforts to close gaps in care, ensuring timely follow-up on quality attribution reports.
Optimizes provider schedules by ensuring appointments address preventive care and chronic disease management gaps.
Monitors and analyzes key performance indicators (KPIs) related to quality measures, providing feedback and accountability to stakeholders.
Conducts regular rounding with providers and staff to reinforce best practices and identify workflow improvement opportunities.
Assists in medical record audits, ensuring compliance with payer requirements and timely submission of quality-related documentation.
Facilitates training sessions and provides ongoing support to enhance staff competency in quality care initiatives.
Collaborates with data analytics and population health teams to ensure accurate reporting and performance tracking.
Maintains compliance with all payer-specific quality programs, ensuring proper documentation and adherence to incentive program requirements.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
Associate Degree in Healthcare Administration, Nursing, Public Health, or a related field required
Bachelor's Degree in Nursing or a related field preferred
2-4 years of experience in quality improvement, population health, or clinical operations within a healthcare setting required
Experience in working with payer quality programs and regulatory reporting preferred
Knowledge, Skills and Abilities
Strong knowledge of quality improvement methodologies and healthcare regulatory requirements.
Proficiency in electronic medical records (EMR) systems and quality reporting tools.
Excellent communication and interpersonal skills to collaborate effectively with providers, staff, and leadership.
Ability to analyze data, identify trends, and develop action plans for performance improvement.
Strong organizational skills and attention to detail to ensure compliance with quality initiatives.
Ability to adapt to evolving healthcare regulations and payer requirements.
Strong problem-solving skills and the ability to drive accountability in a healthcare setting.
Licenses and Certifications
Certified Medical Assistant (CMA)-AAMA preferred or
LPN - Licensed Practical Nurse - State Licensure preferred or
RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred
CPHQ - Certified Professional in Healthcare Quality preferred
$29k-53k yearly est. Auto-Apply 60d+ ago
Senior Consulting Actuary - ACA Pricing
Health Management Associates 4.8
Remote Health Management Associates job
Wakely, an HMA company, is seeking a Senior Consulting Actuary with deep expertise in ACA pricing, strategy, and market dynamics. This individual will play a key role in leading client engagements, shaping innovative solutions, and mentoring the next generation of consultants.
The Senior Consulting Actuary I is responsible for managing Wakely's client relationships by designing and monitoring plans to achieve strategic goals. In addition, the position will manage actuarial project teams to ensure quality and timely deliverables. This role has supervisory responsibilities.
In this role you will:
Lead and certify ACA premium rate filings for individual and small group markets, ensuring compliance with rating rules and regulatory requirements.
Analyze detailed claim and enrollment data to inform pricing, forecasting, and strategic decision-making.
Partner with clients to develop and implement product, pricing, and market strategies that respond to regulatory and competitive changes.
Conceptualize and model the impact of policy shifts and competitor actions on client portfolios.
Advise on plan design and product development, aligning actuarial insights with client goals.
Communicate complex findings and recommendations to client executives and stakeholders in a clear, compelling manner.
Foster strong client relationships while also coaching and developing junior team members.
Collaborate across teams to deliver integrated, forward-thinking solutions.
What We're Looking For:
Demonstrated experience with ACA rating rules and premium rate certification.
Strong technical expertise in claims analysis, risk adjustment, and market modeling.
Strategic thinker who anticipates market and regulatory changes and translates them into actionable client strategies.
Proven ability to build trust with clients and influence decision-making at the leadership level.
Passion for mentoring and developing actuarial talent.
Excellent communication skills and ability to work effectively across cross-functional teams.
Responsibilities
Client Management - Develop and Maintain Client Relationships
Implement initiatives for Wakely products, tools and services through training and regular meetings
Manage and understand individual client needs and develops a strategic plan to meet those needs
Manage client relationships to include client visits, ongoing correspondence and feedback
Mitigate risk by ensuring client contracts, documentation and processes are followed
Project Management - Supervise and Account for the Execution of Project Plan
Conduct periodic reviews of project plans, final deliverables and post project results
Oversee project communication and provide venues for constructive feedback
Ensure project team is providing quality deliverables, updates and billing clients within timelines
Appropriate delegation of work
Professional/Industry Development - Gain and Sustain Professional/Industry Knowledge
Maintain credentials, signing authority and health care knowledge through continuing education
Implement industry training for internal/external initiatives
Identify needs and align employee career path plan
Manage the creation of additional resources and reference materials
New Business Development - Seek Opportunities for the Organization's Growth
Implement brand recognition through participating in seminars/events and research papers, etc.
Generate new business and/or product lines by executing on established action plans
Manage new marketing initiatives to generate sales leads
Introduce new value add services to current clients
Internal Operations - Manage Best Business Practice
Prioritize and manage operational efficiency initiatives
Administer compliance of policies and procedures to ensure cross office collaboration
Recruit top talent and participate in the selection and orientation process
Oversee and participate in community and professional volunteer activities/opportunities
All other duties as assigned.
Qualifications
Education
Minimum of a bachelor's degree in actuarial science, mathematics, economics, or statistics required. FSA designation or ASA designation with additional experience also required.
Experience
Minimum of 8 years of healthcare actuarial experience in one of more of Wakely's core areas (Medicaid, healthcare reform, ACA, Provider Sponsored Organizations and Medicare Advantage), with at least 2 years of project management or client management experience required.
Knowledge, Skills, and Abilities
Initiative - Ability to decide in an independent way what actions should be taken
Effective Communication - Demonstrates the ability to convey thoughts and express ideas effectively, both verbally and written
Team Player - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect
Time Management - Makes reasonable estimates of resources needed to achieve goals or complete projects. Uses methods to plan and track work and commitments
Continuous Learning - Displays an ongoing commitment to increasing skills
Leadership - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal methods
Emotional Intelligence - Consistently exercises sound judgment
Strategic Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interest of the organization and employees
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Additional Info
#LI-BR1
$73k-96k yearly est. Auto-Apply 60d+ ago
Chief Operating Officer (COO) - SSC Sarasota
Community Health Systems 4.5
Remote job
The Chief Operations Officer (COO), Shared Service Center (SSC) Sarasota, FL provides executive leadership to ensure operational efficiency, financial performance, and growth. This role is focused on the newly centralized Pre-Arrival Unit. The COO drives strategic initiatives, manages operational departments, and implements processes to achieve the mission and core values of the SSC. This role is responsible for establishing operational controls, reporting procedures, and people systems that align with the organization's objectives.
As the Chief Operations Officer (COO) at Community Health Systems (CHS) - Shared Service Center (SSC) Sarasota, FL, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision insurances, 401k, and a variety of other elective options
Essential Functions
Provides day-to-day leadership and management of operational departments, ensuring alignment with the SSC's mission, values, and strategic goals. This includes direct leadership over the Centralized Pre-Arrival Unit.
Drives the SSC to meet and exceed key performance indicators (KPIs), such as operational metrics, Net Revenue, Denials Rate, EBITDA, and Positive Cash Flow.
Develops, implements, and monitors operational infrastructure, including systems, processes, and personnel, to accommodate growth objectives and maintain high service standards.
Ensures the measurement and effectiveness of internal and external processes, providing timely, accurate, and comprehensive reports on the SSC's operational performance.
Leads the development, communication, and execution of growth strategies, fostering a results-oriented and accountable environment within the SSC.
Collaborates with the management team to establish plans for operational infrastructure, ensuring continuous improvement in efficiency and effectiveness.
Motivates, mentors, and leads a high-performing management team, focusing on attracting, recruiting, and retaining talent to support career development and succession planning.
Acts as a key liaison between the SSC, other corporate functions, and external partners to enhance collaboration, service delivery, and operational outcomes. Requires ability to engage in high-level, fast-paced dialogue with hospital C-suite members.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
This is a fully remote opportunity. Some travel will be required.
Qualifications
Bachelor's Degree in Health Administration, Business Administration, or a related field required
Master's Degree in Health Administration (MHA), Business Administration (MBA), or a related field preferred
More than 10 years of experience in operations management, with at least five (5) years in a senior leadership role required
8-10 years Prior experience in a shared services environment preferred
Patient Access / Pre-Arrival Unit (PAU) experience, including oversight of scheduling and insurance verification for at least 2 years strongly preferred
Knowledge, Skills and Abilities
Strong understanding of shared services operations, healthcare regulations, and performance improvement methodologies.
Ideal candidate has COO experience from a 150+ bed hospital with a PAU under their purview.
Proven strategic planning, project management, and analytical skills, with a focus on operational efficiency and growth.
Excellent communication, leadership, and interpersonal skills, with the ability to engage and influence internal teams and external stakeholders.
Proficiency in operational management software, data analysis tools, and Google Suite.
Strong financial acumen, with experience managing budgets and optimizing resource utilization.
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
$114k-171k yearly est. Auto-Apply 35d ago
Consultant - Risk Adjustment Operations
Health Management Associates 4.8
Remote Health Management Associates job
Wakely, an HMA company, is seeking a highly motivated Risk Adjustment Consultant with hands-on experience supporting or leading health plan operations in both ACA and Medicare Advantage (MA). This role will be instrumental in managing client engagements, coordinating internal teams, driving strategic initiatives, and contributing to the continued growth of Wakely's risk adjustment service offerings. The ideal candidate combines operational expertise, strong communication skills, and the ability to translate complex concepts into clear, actionable insights for clients.
Key Responsibilities:
Client Leadership & Communication:
Serve as a primary point of contact for clients, collaborating with actuarial, coding, data, and operational experts to synthesize complex analyses and communicate them clearly.
Project & Workflow Management:
Develop, manage, and execute project timelines to ensure high-quality, on-time deliverables across multiple engagements.
Product & Tool Proficiency:
Learn and apply Wakely tools, products, and methodologies to support client needs and internal initiatives.
Business Development Support:
Assist with new business opportunities including RFP responses, proposal development, and strategic scoping discussions.
Risk Adjustment Operations Oversight:
Help guide and manage activities across the risk adjustment ecosystem, including coding operations, provider education, and operational assessments.
Cross-Functional Collaboration:
Partner closely with internal actuarial, coding, operations, and data engineering teams to deliver integrated and comprehensive client solutions.
What We're Looking For:
Deep experience supporting or leading ACA and MA risk adjustment operations within a health plan or consulting environment.
Strong understanding of the full risk adjustment lifecycle, including coding, submissions, analytics, provider engagement, and regulatory requirements.
Strategic mindset with the ability to anticipate market or regulatory changes and turn them into actionable client strategies.
Ability to build trust, foster strong client relationships, and develop a professional network.
Passion for developing team members through mentoring, guidance, and knowledge-sharing.
Excellent written and verbal communication skills, with proven success working across cross-functional teams.
Job Summary
The Consultant I is responsible for providing analytical support and consulting services to clients. This role involves performing data analysis, developing financial models, and assisting in the design and implementation of healthcare strategies. The Consultant I will work closely with senior actuarial staff and clients to deliver actionable insights that support the client's business objectives.
Responsibilities
Work Performed and Job Requirements
Data Analysis and Modeling:
Conduct detailed data analysis to support client projects, including claims data, healthcare utilization, and cost projections.
Develop and maintain financial models to assess the impact of various healthcare strategies, policies, and programs.
Perform risk assessments and support the development of pricing strategies for healthcare products.
Client Management:
Collaborate with senior consultants and actuarial staff to understand client needs and objectives.
Assist in the development of recommendations and solutions that address client-specific challenges.
Prepare and present reports, presentations, and other deliverables that effectively communicate findings and recommendations to clients.
Project Support:
Participate in the design and implementation of client projects, ensuring that all work is completed on time and meets quality standards.
Support project management activities, including tracking progress, managing timelines, and coordinating with other team members.
Assist in the preparation of proposals, project plans, and other project-related documentation.
Healthcare Industry Knowledge:
Stay informed about industry trends, regulatory changes, and emerging issues in the healthcare sector.
Apply industry knowledge to client projects, ensuring that recommendations are relevant and timely.
Support internal knowledge sharing by contributing to team discussions and training sessions.
Collaboration and Communication:
Work closely with actuarial analysts, senior consultants, and other team members to ensure a collaborative approach to client projects.
Communicate effectively with internal and external stakeholders, ensuring that project objectives and deliverables are clearly understood.
Contribute to the development of client relationships through professionalism and a strong understanding of client needs.
All other duties as assigned.
Qualifications
Education/Training
Minimum of a bachelor's degree in mathematics, statistics, economics, actuarial science, or a related field required.
Experience
Minimum of 2 years of experience healthcare consulting, actuarial analysis, or a related field required.
Knowledge, Skills and Abilities
Strong analytical skills, with experience in data analysis, financial modeling, and risk assessment.
Proficiency in Excel and experience with actuarial software or data analysis tools (e.g., SAS, R, SQL) is preferred.
Solid understanding of healthcare industry trends, regulations, and financial principles.
Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Additional Info
#LI-BR1
$65k-89k yearly est. Auto-Apply 27d ago
Supervisor, Data Center Infrastructure
Community Health Systems 4.5
Remote job
The Supervisor of Data Center Network Engineering is responsible for leading a team of network engineers in the design, implementation, operation, and optimization of Data Center and WAN (Wide Area Network) infrastructure across a large-scale, distributed healthcare system. The role ensures secure, high-performing, and highly available data center services for 60+ hospitals and 300+ clinical locations.
This position requires hands-on technical leadership, operational excellence, and the ability to manage complex networking projects in a mission-critical, regulated healthcare environment. The role also involves managing and integrating a multivendor network environment, requiring deep expertise in coordinating technologies from Cisco, Juniper, Palo Alto, and other enterprise vendors to ensure interoperability, security, and performance across all healthcare sites.
Key Responsibilities: Team Leadership & Management
Supervise a team of LAN/WAN engineers and technicians, including hiring, training, mentoring, and performance evaluation.
Provide technical direction and prioritize team activities to meet organizational goals and SLAs.
Act as an escalation point for critical network issues.
Data Center Design, Implementation, and Operations
Oversee the design, deployment, and lifecycle management of enterprise data center infrastructure.
Ensure high availability, redundancy, and optimal performance across all facilities.
Integrate solutions from multiple vendors to maintain a consistent and reliable network architecture.
Coordinate with facilities and IT teams to support expansions, renovations, and new data center builds or migrations.
Collaborate with architecture, application, storage, and virtualization teams to implement business ready, scalable solutions.
Project & Change Management
Lead data center-related initiatives, including network refreshes and mergers/acquisitions.
Collaborate with stakeholders across departments to define technical requirements and deliver scalable solutions.
Maintain documentation and manage change control in accordance with policy.
Security & Compliance
Ensure secure Data Center Network and WAN configurations, enforcing access controls and segmentation.
Support compliance with HIPAA, HITECH, and internal cybersecurity frameworks.
Work closely with the Security team on incident response, audits, and risk management.
Monitoring & Troubleshooting
Oversee use of monitoring systems to detect and resolve performance issues.
Lead root cause analysis for major incidents and implement corrective actions.
Continuously improve network health and uptime metrics.
Qualifications:
Required:
Bachelor's degree or equivalent experience in IT, Computer Science, or related field.
5+ years of experience in enterprise network engineering, including 2+ in a leadership role.
Demonstrated experience with large-scale data center environments.
Proficiency in routing/switching protocols (e.g., BGP, OSPF, EIGRP).
Experience with Cisco and at least one other major vendor (e.g., Juniper, Palo Alto).
Strong troubleshooting skills and operational focus.
Experience communicating and working with vendor partners to evaluate capabilities.
Preferred:
Professional certifications (e.g., CCNP, CCDP, PCNSE, JNCIP).
Experience supporting cloud network environments (GCP, Azure, AWS)
Experience supporting multivendor network environments (e.g., Cisco, Juniper, Palo Alto).
Experience in healthcare or other regulated environments.
Familiarity with EHR networking (e.g., Epic, Cerner).
Experience with automation/orchestration tools (e.g., Ansible, Cisco DNA Center).
ITIL and experience with service platforms (e.g., ServiceNow
Work Environment:
Occasional travel to sites (10-20%) required.
Participation in a 24/7 on-call rotation.
Hybrid or on-site role depending on operational needs.
Why Join Us:
Join a healthcare system where your work directly supports lifesaving technology and patient care. You'll lead critical infrastructure in a complex, multivendor enterprise environment-and help shape the future of care delivery through secure, reliable network systems.
$33k-51k yearly est. Auto-Apply 36d ago
Oracle Finance Functional Analyst
Community Health Systems 4.5
Remote job
The Oracle Finance Functional Analyst serves as a key resource in implementing, supporting, and enhancing complex enterprise applications, which may include Oracle Cloud Infrastructure (OCI) development and support. This role collaborates with cross-functional teams to understand business needs, configure and develop systems, and resolve incidents while contributing to long-term system strategy and optimization. The Senior Analyst ensures operational readiness, drives product vision in partnership with stakeholders, and mentors junior team members.
In addition, the Oracle Finance Functional Analyst specializes in Oracle Fusion Financials and PPM modules (GL, Cash Management, Fixed Assets, Project Costing, Subledger Accounting, BI, and Payroll). The role is responsible for implementing, configuring, and supporting Oracle Finance modules, bridging the gap between business needs and technical teams, and driving efficiency and effectiveness in financial operations.
As an Oracle Finance Functional Analyst at Community Health Systems (CHS) - Shared Business Operations, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including health insurance, flexible scheduling, 401k and student loan repayment programs.
Essential Functions
Evaluates and corrects system incidents, ensuring configurations and customizations align with business needs and corporate standards.
Serves as a subject matter expert and escalation point for application upgrades, issue resolution, OCI development, and/or high-impact projects.
Designs, develops, tests, and deploys OCI-related solutions, integrations, reports, and system enhancements.
Collaborates with product management, technical teams, and business stakeholders to define requirements, develop solutions, and measure success through key performance metrics.
Supports the development and refinement of strategic application roadmaps and process improvements, including OCI and other enterprise applications.
Ensures operational readiness for new features and technology implementations, including documentation, user training, and knowledge transfer.
Mentors junior analysts and contributes to knowledge-sharing across the team.
Participates in planning and execution of complex initiatives requiring coordination across multiple teams.
Performs other duties as assigned.
Complies with all policies and standards.
Position-Specific Responsibilities
Conducts requirements gathering workshops and stakeholder interviews to document business processes, BRDs, FDDs, and Visio diagrams for Oracle Fusion Finance and PPM modules.
Configures Oracle Fusion Financials and Subledger Accounting across FIN, PPM, SCM, and Payroll to meet business requirements.
Leads or participates in functional, system integration, and user acceptance testing to ensure solutions meet business needs.
Develops training materials and delivers training for Oracle Fusion Finance and PPM end-users.
Provides production support, troubleshooting, and resolution of service requests for Oracle Fusion FIN and PPM modules.
Designs and develops OTBI reports and dashboards, customizing them to meet business requirements.
Supports personalization and customization efforts using Page Composer, VBS/VBCS, and other Oracle tools to adapt solutions to client needs.
Stays current on industry best practices and Oracle Fusion updates, recommending enhancements to optimize financial processes.
Qualifications
Bachelor's Degree in Information Systems, Computer Science, or a related field required.
5-7 years of experience in application systems analysis, development, or enterprise system support required.
Experience with enterprise-level application implementations, enhancements, or OCI development required.
Position-Specific Qualifications
Minimum of 5 years of proven experience as a Techno-Functional Analyst or similar role, with direct responsibility for Oracle Fusion Financials and PPM modules.
Strong ability to analyze complex business problems, develop effective solutions, and configure Oracle Fusion Financials and SLA across FIN, PPM, SCM, and Payroll.
Experience in requirements gathering, solution design, configuration, testing, and documentation for Oracle Fusion Financials.
Proficiency in Oracle reporting tools, including OTBI and BIP, and familiarity with SQL and Oracle Fusion tables.
Knowledge, Skills and Abilities
Advanced understanding of system development lifecycle, OCI services, integrations, and application support models.
Strong analytical and troubleshooting skills with attention to detail.
Proficiency with development tools, OCI architecture, and enterprise application platforms.
Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to non-technical users.
Ability to manage multiple priorities in a fast-paced environment.
Proven ability to work both independently and collaboratively in cross-functional teams.
Licenses and Certifications
Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) preferred
Certified in Oracle Cloud Infrastructure preferred
Oracle Fusion Financials Module Certification preferred
This is a fully remote opportunity
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
$111k-133k yearly est. Auto-Apply 60d+ ago
Certified Medical Assistant - PRN - Float
Community Health Systems 4.5
Michigan job
As a Certified Medical Assistant you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.
Job Summary
The Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) provides patient care under the supervision of a medical provider. This role supports clinical and administrative functions, including assisting with medical procedures, maintaining exam rooms, managing patient intake, and ensuring efficient clinic operations while delivering excellent patient service.
Essential Functions
Assists providers with clinical procedures such as taking vital signs, wound care, suture removal, administering injections, performing urine tests, EKGs, and applying splints or other specialty-specific tasks.
Prepares and cleans exam rooms for patient visits and clinical procedures.
Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
Completes daily documentation and review of required logs.
Supports administrative tasks such as pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance, and managing clinic communications.
Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
Monitors and requisitions clinic supplies and equipment to ensure appropriate inventory levels and functionality.
Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
0-1 years of experience in a medical practice setting or completion of externship program required
Knowledge, Skills and Abilities
Knowledge of medical office procedures and patient care techniques.
Proficiency in medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
Understanding of medical terminology and infection control practices.
Strong interpersonal skills with the ability to provide excellent patient service.
Demonstrated time management and organizational abilities in a fast-paced environment.
Critical thinking skills for analyzing and resolving clinical and administrative challenges.
Ability to perform care according to age-specific competencies.
Licenses and Certifications
Certified Medical Assistant (CMA)-AAMA required or
National Certified Medical Assistant (NCMA)-NCTT required or
Registered Medical Assistant (RMA)-American Medical Technologists required and
BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
$29k-34k yearly est. Auto-Apply 60d+ ago
RN - Home Health
Medefis 4.0
Battle Creek, MI job
Prime HealthCare Staffing, a national health care staffing company with over 20 years in the business, is looking for an experienced RN - Home Health for our customer in Battle Creek, Michigan. The ideal candidate will possess a current Michigan license. This is a RN position in the Registered Nurse, Wound Care, Home Health RN, Geriatric, Clinic Unit. You must have a Nursing License and at least 2 years of recent Home Health US nursing experience as a RN - Home Health. Prime`s team of experienced health care professionals are here to guide you through the process 24/7.
Prime Benefits
First Day Medical, Dental, Vision and Rx benefits
Housing and Meal stipends
401(k) Savings plan after 90 days
Travel/Licensure Reimbursement
Competitive pay rates
Referral Bonus Plan
Assignment Bonus on select assignments (ask your recruiter for details)
Weekly Direct Deposit
Qualifications
At least 2-years total experience in your specialty
Current BLS and/or ACLS (AHA Preferred) and/or Specialty Certifications
Active Nursing License per state
Current Updated Resume
Supervisory Professional References
Must complete Drug Screen and Background Screen
Prime HealthCare Staffing has day and night shifts available. Submit your resume and experience the Prime difference or call ************ for more details.
$56k-81k yearly est. 34d ago
Manager, Patient Accounts
Community Health Systems 4.5
Remote job
The Manager of Patient Accounts position manages the cash process for the CBO. They also handle the support process for the Clinics to obtain necessary information from the AR system to reconcile their cash and clearing accounts.
As a Patient Accounts Manager at Community Health Systems (CHS) - Physician Practice Support Inc. (PPSI), you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, and 401k.
Essential Functions
Assists in continual development and deployment of a comprehensive solution to be utilized in the reconciliation of the Clinic Cash and Clearing Accounts.
Monitors the clinic clearing accounts through reporting and work with sites as clearing account balance issues are identified.
Manages a staff of professionals to audit clinic clearing account reconciliations.
Evaluates additional process changes to assist in simplifying the cash and clearing reconciliation process.
Serves as training and support for Clinics in their cash and clearing account reconciliation process.
Completes additional special projects and reports as needed.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
This is a fully remote position.
Qualifications
Bachelor's Degree in Accounting or Finance required, or a combination of education and three (3) or more years of related experience in a similar function may be considered in lieu of a degree
Master's Degree in Business Administration preferred
3-5 years progressive work experience in general ledger and complex cash and clearing reconciliation preferred
3-5 years Prior experience in physician practice management, hospital or health plan cash and/or clearing reconciliations, or equivalent experience preferred
2-4 years of supervisory experience preferred
Knowledge, Skills and Abilities
Individual should have knowledge of Word Processing software; Spreadsheet software and Database software.
Athena knowledge is a plus.
Very high level of Excel proficiency necessary.
Licenses and Certifications
Certified Public Accountant (CPA) preferred
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
$33k-69k yearly est. Auto-Apply 28d ago
Application Systems Programming Specialist (Remote)
Community Health Systems 4.5
Remote job
Community Health Systems is seeking an Application Systems Programming Specialist to join its Integration Services team. This advanced technical role is responsible for leading the analysis, design, development, and support of complex system interfaces within a healthcare environment. The specialist will demonstrate expertise in industry trends, best practices, and interface programming using tools such as Mirth, Intersystems, and Rhapsody. Key responsibilities include ensuring seamless data integration, maintaining comprehensive documentation, and providing proactive solutions to optimize system performance. This role requires collaboration with internal and external stakeholders to achieve business objectives and the ability to manage complex technical projects in dynamic environments.
Essential Functions
Mirth Connect (Primary Focus)
Develop, maintain, and monitor HL7/FHIR interfaces using Mirth Connect.
Manage channels, transformations, filters, and communication protocols (TCP, SFTP, REST, etc.).
Handle Mirth upgrades, performance tuning, and participate in Disaster Recovery/High Availability (DR/HA) documentation and validation.
Collaborate with platform specialists to ensure high availability and platform integrity.
Troubleshoot production issues and lead root cause analysis across a diverse ecosystem of clinical systems and vendors.
Coordinate with offshore/onshore teams for 24x7 support coverage.
InterSystems HealthShare (Strategic Focus)
Participate in the pilot deployment of HealthShare Health Connect.
Build and configure message routes, transformations, and business processes using HealthShare components (IRIS, Ensemble).
Support platform consolidation planning across fragmented integration engines.
Assist in evaluating cloud-hosted options (e.g., Google Cloud Platform) for future-state deployment.
Interoperability & Standards
Work closely with the Technical Integration Manager and enterprise architecture team.
Implement and support workflows involving HL7 v2/v3, FHIR R4, X12, Continuity of Care Document (CCD), and Clinical Document Architecture (CDA).
Contribute to roadmap planning for advanced Health Information Exchange (HIE) participation, API adoption, and care coordination use cases.
Documentation & Communication
Develop and maintain documentation including design specifications, test cases, support runbooks, and DR plans.
Communicate effectively with hospital IT teams, vendors (Cerner, Medhost, Athena), and state agencies.
Qualifications
Bachelor's degree in Computer Science or Information Technology.
8+ years of hands-on integration engine experience in a healthcare integration environment.
5+ years of hands-on Mirth Connect experience in a healthcare integration environment.
Strong working knowledge of HL7 v2.x, FHIR, CCD/CDA, and interfacing protocols.
At least 2 years of experience with InterSystems HealthShare (Health Connect or Ensemble).
Experience supporting production interfaces in mission-critical hospital or HIE environments.
Familiarity with EMRs such as Cerner, Athena, Medhost, or Epic.
Basic scripting experience (JavaScript, XSLT, or Python preferred).
Ability to contribute to a 24x7 on-call rotation.
Preferred Qualifications:
Experience with cloud-based integration (Google Cloud Platform preferred).
Familiarity with Carequality/CommonWell networks, immunization registries, and HIE frameworks.
Understanding of HIPAA, HITECH, and healthcare compliance.
$25k-41k yearly est. Auto-Apply 60d+ ago
IT Specialty Support & Process Improvement
Community Health Systems 4.5
Remote job
CHSPSC, LLC seeks an IT Specialty Services Support & Process Analyst to assist with leading escalated support activities and provide process improvement initiatives. The department handles services lines such as Surgery, Anesthesia, OB/Perinatal, and others. The role will be involved with the facilitation of application services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the service lines.
Key responsibilities include:
Alignment with the service lines to address escalated support issues
Review transition materials from the Project Management Office for application product ownership
Develop and maintain application support plans
Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue
Participate in related efforts such as Disaster Recovery exercises, Cyber Table Top exercises, etc.
Present to executive leadership on support-related issues
Understand current processes and propose more efficient methods
Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications
Understand the definition, implementation and support of portfolio management standards, policies and processes
Understand the data driven decisions pertaining to IT project investments
Participate in the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications
Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals
Provide expertise on decisions and priorities regarding the overall enterprise application portfolio
Track application and vendor trends and maintain knowledge of new technologies to support the organization's current and future needs
Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement
Participate in application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives
Review and support applications' advantages, risks, costs, benefits and impact on the enterprise business process and goals
Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction
Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM
Educate peers and business partners on department methodologies and drive adoption of standard process
Support and evaluate portfolio risks and recommend mitigation plans
Support business impact analysis and application criticality assessments
Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions
Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations
Required:
Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes
Customer focused to align services with customer needs
Creativity in developing and executing innovative strategies to meet unique customer needs
Excellent verbal and written communication, presentation and customer service skills
Ability to handle pressure to meet business requirement demands and deadlines
Expertise in analyzing and presenting large volumes of data to senior leadership
Critical thinking in developing proposals with sound analysis and achievable outcomes
Ability to prioritize tasks and quickly adjust in a rapidly changing environment
Exceptional analytic problem solving skills
Ability to work independently and in a team environment
Organizational awareness and the ability to understand relationships to get things accomplished more effectively
Preferred:
Experience with APM, CMDB and CSDM components within the ServiceNow platform
Application product ownership experience
Strong relationship management experience
Project management experience/certification
2 or more years in an application portfolio/services management role
Lean / Six Sigma Green Belt
ITIL certifications
Qualifications and Education Requirements:
Bachelor's degree in Clinical Informatics, Health Science, Information Systems, Computer Science or a related discipline, or 2 years of relevant experience
$27k-33k yearly est. Auto-Apply 60d ago
Sector Lead - Health Plans
Health Management Associates 4.8
Remote Health Management Associates job
Lead the Future of Health Plan Strategy at HMA Are you ready to shape the next era of healthcare transformation? As Sector Lead - Health Plans, you'll drive HMA's growth in the health insurance and managed care market-spanning commercial, Medicare, and Medicaid segments. This is a high-impact leadership role where your deep industry expertise and strategic vision will position HMA as the trusted advisor to payer organizations.
You'll spearhead market expansion, forge executive-level relationships, and deliver innovative solutions to tackle operational, regulatory, and market challenges. Working across practices and service lines, you'll align marketing, sales, and delivery teams to strengthen HMA's brand and accelerate success in a rapidly evolving healthcare landscape.
If you thrive on building partnerships, influencing decision-makers, and leading transformative strategies, this is your opportunity to make a measurable impact.
The ideal candidate will have at least 10 years of experience shaping and executing growth strategies within the health insurance and managed care market. This leader will be part of our Growth Office and should have strong experience partnering with practices and services lines to identify opportunities for HMA's consulting and advisory services. Specific expectations and responsibilities are outlined below.
Job Summary
The Sector Lead is responsible for driving HMA's business growth, visibility and market leadership within an assigned sector. This individual will develop and execute the sector business plan, align enterprise resources to support market pursuits, and lead direct client engagement and business development efforts. The Sector Lead serves as a strategic and business development leader, ensuring HMA's offerings, thought leadership, and brand prominence are effectively represented with the industry.
Responsibilities
Work Performed and Job Requirements
Strategic Planning and Market Leadership
Develop and implement the sector business plan and corresponding execution and marketing strategies aligned with HMA's overall growth objectives.
Monitor market trends, client needs, and competitive positioning to inform business priorities and opportunities.
Maintain HMA's thought leadership and market prominence with the assigned sector through publications, speaking engagements, and active participation in professional associations.
Market Development and Pursuit Coordination
Coordinate market pursuits across the enterprise, ensuring collaboration among business units, practice leaders, and sellers to maximize client opportunities.
Ensure sales teams have the tools, materials, and support needed to successfully position and sell HMA's services within the sector.
Lead development of sector-focused marketing collateral, case studies, and client presentations.
Client Engagement and Sales Execution
Maintain personal visibility and credibility within the sector, leveraging deep subject matter expertise to build client trust and advance relationships.
Lead direct selling efforts to key clients and prospects, achieving or exceeding sales goals.
Represent HMA at industry conferences, trade shows, and networking events to promote capabilities and expand market presence.
Partner with internal teams to ensure client satisfaction and high-quality delivery of services.
Leadership and Collaboration
Serve as a sector ambassador within HMA, fostering collaboration, knowledge sharing, and alignment across practices.
Provide coaching and mentoring to pursuit teams and emerging business developers within the sector.
Collaborate with marketing, communications, and service delivery leaders to align business develop efforts with client solutions and HMA strategy.
All other duties as assigned.
Qualifications
Education/Training
Minimum of a bachelor's degree in business, life sciences, public health, or a related field; however, we welcome candidates with significant, directly relevant work experience in place of a formal degree.
Experience
Minimum of 10+ years of experience in business development, client relationship management, or sector leadership within a professional services or consulting environment. Proven track record of developing and executing business plans and achieving measurable sales growth. Strong subject matter expertise and credibility within the assigned sector. Excellent communication, presentation, and leadership skills along with demonstrated ability to lead cross-functional teams and influence without direct authority.
Knowledge, Skills and Abilities
Deep knowledge of the assigned industry sector, market dynamics, and competitive landscape.
Strong understanding of business planning, market strategy, and go-to-market execution.
Strong understanding of at least one of HMA's functional areas of expertise (actuarial services, healthcare policy and regulatory strategy, healthcare delivery and operations)
Proven business development and relationship management skills
Excellent strategic thinking, communication, and presentation abilities
Demonstrated leadership and collaboration skills to drive cross-functional initiatives.
Ability to analyze market data and translate insights into actional business plans.
Ability to adapt strategies and priorities in response to changing market conditions.
Core Competencies
Strategic Execution - Drives strategic priorities through cross-functional leadership and accountability
Resource Allocation - Anticipates long-term resource needs and aligns allocation with business growth
Results Orientation - Leads teams to exceed performance expectations through continuous improvement and accountability
Opportunity Development: Builds and advances new client opportunities by identifying needs, designing solutions, and supporting pursuit efforts.
Develops professional networks and leverages relationships for new leads.
Anticipates client challenges and translates them into consulting solutions.
Leads pursuit activities, proposal sections, and pricing strategies.
Strategic Positioning: Aligns expertise and market knowledge to strengthen the firm's relevance and differentiation within the sector.
Analyzes trends and policy shifts to identify growth potential.
Partners with Marketing, Strategy, and Thought Leadership to develop sector insights.
Contributes to thought leadership, panels, or publications.
Pursuit Leadership: Leads proposals and pursuit efforts that align with client goals and firm capabilities.
Shapes pursuit strategy, proposal content, and pricing approaches.
Coordinates contributions across internal teams and SMEs.
Delivers compelling presentations and follow-up communications.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#LI-DM
Additional Info
The Sector Lead - Health Plans is responsible for shaping and executing HMA's growth strategy within the health insurance and managed care market, including commercial, Medicare, and Medicaid segments. This leader drives the firm's presence and credibility across payer organizations by leveraging deep industry expertise, strong client relationships, and strategic insight. The Sector Lead - Health Plans partners across practices and service lines to position HMA as a trusted advisor to health plan clients, delivering innovative solutions that address operational, regulatory, and market challenges.
This role combines external business development with internal coordination-ensuring alignment of marketing, sales, and delivery teams to grow market share, expand relationships with health plan clients, and reinforce HMA's brand as a leader in healthcare transformation.
Specific Responsibilities
Business Development (50%)
Develop and execute a sector growth strategy targeting key segments within health plans, including commercial, Medicare Advantage, and Medicaid lines of business.
Engage directly with executive leaders at payer organizations to identify opportunities aligned with the firm's consulting and advisory services.
Build and maintain a network of industry contacts and alliances to enhance the firm's visibility and pipeline.
Support proposal development and participate in key sales pursuits, offering industry insights and client-specific strategy.
Lead personal outreach efforts and represent the firm at payer conferences, industry summits, and association events (e.g., AHIP, HCAA).
Support business developers and consultants in developing sector-relevant client entry points and thought leadership content.
Coordinate firmwide health plan outreach on priority business development initiatives.
Internal Seller Coordination Across the Firm (25%)
Educate internal teams on the Health Plans sector strategy, priorities, and competitive positioning.
Collaborate with practice and service line leaders to identify and align offerings to client demand within the health plan space.
Ensure all business developers and client leads have sector-specific materials and client intelligence for use in outreach and proposals.
Identify gaps in capabilities or services relevant to payer clients and assist with planning strategic initiatives to strengthen offerings.
Coordinate pipeline development, pursuit strategies, and resource alignment across the enterprise.
Marketing Plan Execution (15%)
Lead execution of the Health Plans sector marketing plan, ensuring integration of firm-wide campaigns, thought leadership, and digital presence.
Oversee development of case studies, client success stories, and industry insights that demonstrate value to health plan clients.
Partner with marketing and communications to manage the firm's participation in industry events and speaking engagements.
Champion the firm's brand visibility within the health plan market and ensure consistent messaging across materials.
Management Reporting and Business Plan Development (10%)
Develop and maintain the annual Health Plans business plan, including revenue goals, client targets, and market initiatives.
Track and report on sales performance, pipeline metrics, and market trends to leadership.
Provide strategic recommendations to refine service offerings and enhance competitiveness.
Support forecasting and performance reviews aligned with firm goals and sector outcomes.
Preferred Expertise and Knowledge
Extensive experience in the health insurance or managed care sector, ideally within commercial, Medicare, and/or Medicaid markets.
Proven success in business development, client relationship management, or strategic consulting for payer organizations.
Strong knowledge of payer operations, regulatory environment, and emerging industry trends, such as value-based care and digital transformation.
Experience engaging with health plan executives and influencing decision-making at the senior leadership level.
Demonstrated ability to develop and execute market growth strategies within complex, matrixed organizations.
Familiarity with payer technology, analytics, and performance improvement initiatives.
Performance Emphasis
Success in the Health Plans sector is measured through:
Pipeline growth
Sales and revenue growth
Margin expansion
Positive client feedback scores
$28k-47k yearly est. Auto-Apply 21d ago
Collections Specialist I - Medicaid (REMOTE)
Community Health Systems 4.5
Remote job
The Collections Specialist I - Medicaid is responsible for performing collection follow-up on outstanding insurance balances, identifying claim issues, and ensuring timely resolution in compliance with government and managed care contract terms. This role requires effective communication with insurance payers, documentation of account activity, and adherence to applicable regulations to support revenue cycle operations.
As a Collections Specialist I at Community Health Systems (CHS) - SSC Nashville, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, and 401k.
Essential Functions
Performs follow-up on outstanding insurance balances within the required timeframe, obtaining payment confirmation or required documentation.
Documents all actions taken on accounts within the appropriate system, ensuring a clear and traceable resolution process.
Makes the required number of outbound calls to insurance payers while maintaining professional and courteous communication.
Handles and resolves incoming correspondence within five days of receipt, updating the system with relevant information.
Analyzes assigned accounts using AS400, Meditech, Accurint, Cerner, directory assistance, and credit reports to maximize collection efforts.
Processes inbound and outbound calls professionally, providing exceptional customer service while resolving outstanding balances.
Ensures proper application of account dispositions and follows self-pay policies and procedures.
Adheres to all local, state, and federal laws and regulations, including FDCPA, TCPA, FCRA, CFPB, PCI, UDAAP, and HIPAA compliance standards.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
H.S. Diploma or GED required
Associate Degree in Business, Finance, Healthcare Administration, or a related field preferred
0-2 years of experience in medical collections, accounts receivable, billing, or healthcare revenue cycle operations required
Experience working with insurance follow-up, claim resolution, and payer communication in a healthcare setting preferred
Knowledge, Skills and Abilities
Strong understanding of medical collections processes, payer reimbursement policies, and insurance claim resolution.
Proficiency in electronic medical record (EMR) systems, patient accounting systems, and collections software.
Knowledge of insurance contracts, denials management, and accounts receivable workflows.
Excellent problem-solving and analytical skills to research and resolve outstanding claims.
Effective verbal and written communication skills to interact with insurance payers, patients, and internal teams.
Strong attention to detail with the ability to document account activity accurately.
Ability to work independently in a fast-paced environment while meeting productivity and quality standards.
Knowledge of regulatory compliance, including HIPAA, FDCPA, and applicable healthcare finance laws.
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
The Shared Services Center - Nashville provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for hospitals and healthcare providers. But we're not only about work. We know employing a skilled and engaged team of professionals is vitally important to our success, so we make sure to offer competitive benefits, recognition programs, professional development opportunities and a fun and engaging team environment.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
$30k-35k yearly est. Auto-Apply 1d ago
Senior HR Manager
Health Management Associates 4.8
Health Management Associates job in Lansing, MI or remote
Help lead the future of HR operations at HMA.
Join a mission-driven, rapidly growing organization as our Senior HR Manager-a newly created role designed to elevate HR operations, strengthen core processes, and enhance the employee experience.
This hybrid position provides both work-from-home flexibility and Okemos, MI in-office collaboration, while leading essential HR functions and guiding a high-performing HR generalist team. You will influence the full employee lifecycle, including onboarding, performance management, employee relations, and engagement.
If you are a collaborative, forward-thinking HR leader who enjoys building structure, improving processes, and driving people-centered initiatives, this role offers the opportunity to truly make your mark.
You are a strong fit for this role if you…
Bring eight or more years of progressive, multi-state HR experience including at least five years leading a team.
Have deep expertise in HR operations, employment law, and compliance.
Excel at coaching managers, navigating employee relations matters, and supporting high-performance cultures.
Enjoy leading HR generalists and fostering a cohesive, service-oriented HR team.
Thrive on hands on process improvement, operational efficiency, and strong systems and workflows.
Adapt well in a fast-paced, evolving environment.
Have experience in consulting, healthcare, or professional services environments (preferred).
Job Summary
The Senior HR Manager leads and oversees the day-to-day generalist Human Resources operations, ensuring consistency, legal compliance, and excellence in service delivery across the organization. This role supports strategic direction for core HR programs and drives process improvements. The Senior HR Manager supervises a team of (Sr) HR Specialists, ensures HR policy and legal compliance, and ensures effective execution of HR programs, including onboarding, performance management, colleague relations, document management and other cross-functional support.
Responsibilities
Work Performed and Job Requirements
Policy and Program Leadership
Oversees the implementation, communication, and continuous improvement of HR policies, procedures and compliance standards.
Ensures integrity, consistency and accuracy of HRIS data through regular audits and governance practices.
Team Leadership and Management
Recruits top talent and participates in the selection and orientation process.
Lead, mentor, and develop the HR Specialist team, fostering a culture of collaboration, accountability, and excellence.
Ensure team alignment with organizational goals and provide ongoing performance feedback.
Labor Laws & Compliance Oversight
Monitors federal, state and local employment laws and ensure organizational adherence.
Oversees labor law posting compliance, regulatory updates, and internal communication of changes.
Ensures firmwide compliance with EEO, Affirmative Action, and related legal frameworks.
Colleague Relations Leadership
Serves as an advisor to HR team and leaders when responding to colleague relations, performance issues, and conflict resolution.
Coaches HR team and managers in effective performance discussions and documentation practices.
Leads investigations and escalates complex cases appropriately.
HR Documentation Governance
Ensures the accuracy and legal compliance of all employment records and documentation.
Oversees I-9, E-Verify, and state specific notice requirements.
Supervises and ensures consistency with SOPs and HR generalist workflows.
Onboarding & Orientation Management
Oversee the new hire orientation program, ensuring consistency, engagement, and a strong colleague experience.
Continuously evaluates and enhances onboarding processes to support retention and culture.
Management
Provides oversight of the job description process for new and updating JDs and Addendums.
Supports job analysis initiatives to ensure roles reflect current competencies and business needs.
Performance Management & Coaching
Guides leaders through performance goal setting, review cycles, and colleague development practices.
Oversees the creation and execution of performance improvement plans (PIPs).
Cross-Functional Leadership & Organizational Support
Serves as a point of contact for complex colleague inquiries, ensuring timely, consistent, and well-informed resolution through collaboration with HR leadership, cross-functional partners, and subject matter experts.
Provides leadership level oversight, backup support and training to critical HR functions, including benefit administration and leave management.
Colleague Engagement Leadership
Leads the execution of colleague engagement initiatives.
Oversees colleague surveys, interpretation of results, and partners with leaders on action planning.
Reinforces company culture and values to maintain a positive, inclusive, and high-performance workplace.
Exit & Offboarding Oversight
Oversee and manage offboarding processes, ensuring consistency and insights through exit interviews.
Monitors temporary placements, interns, and fellows, ensuring proper lifecycle management.
All other duties as assigned.
Qualifications
Education/Training
Minimum of a bachelor's degree in business, human resources management or other related field is required. Master's degree preferred. Certification in SHRM and/or HRCI certification is required.
Experience
Minimum of 8 years of progressive human resources experience is required, with at least 5 years of supervisory experience, preferably in a multi-state environment. Proven experience leading HR operations or serving as a senior HR generalist with managerial-level decision-making and supervisory experience. High proficiency with HRIS systems (e.g., UKG Pro) and the MS Office suite. Experience in a consulting, healthcare, or professional services environment is strongly preferred.
Knowledge, Skills and Abilities
Superior level of interpersonal skills to manage sensitive and confidential information.
Demonstrated knowledge in human resource management.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Exceptional oral and written communication skills.
Extensive knowledge of computer software including MS Office, Docusign, Adobe, and Smartsheet.
Proficiency with UKG Pro and iCIMS recruiting platforms.
Excellent attention to detail.
Solid time management skills.
Strong analytic skills.
Ability to adjust actions in relation to the actions of others.
Ability to multi-task and adhere to strict deadlines.
Ability to manage significant recurring responsibilities with unpredictable short-term demands.
Ability to interpret multiple state laws and guidelines in conjunction with federal laws and guidelines.
Ability to maintain a high level of confidentiality.
Core Competencies
Job Level Competencies
Project Management - Coordinates project phases, resources, and deliverables independently
Cross-Functional Coordination - Coordinates tasks and timelines across departments or teams
Team Development - Provides feedback and coaching to support others' growth.
Job Specific Competencies
Colleague Relations Leadership - Provides leadership oversight for colleague relations, performance management, and issue resolution.
HR Operations Leadership - Leads daily HR generalist operations to ensure consistency, compliance, and service excellence.
HR Team Development - Builds a capable HR team through coaching, accountability, and skill development.
People Leadership Competencies
Coaching: Builds the capability of direct reports through clear guidance, steady feedback, and intentional development.
Gives direct, timely feedback tied to expectations.
Identifies strengths and growth areas with practical next steps.
Assigns stretch work with clear context and success criteria.
Supports colleagues in building development plans that align with role expectations.
Performance Leadership: Sets expectations, monitors progress, and manages performance with fairness and consistency.
Defines goals that match level and scope.
Holds regular check-ins that focus on progress and obstacles.
Addresses performance concerns early with clarity and support.
Makes performance decisions that align with organizational standards.
EEO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$75k-91k yearly est. Auto-Apply 1d ago
Occupational Therapist - Occupational Therapy
Medefis 4.0
Adrian, MI job
Job Title:Occupational Therapist,OT - Adrian, MI, City: Adrian, State: Michigan, Estimated Start Date:12/26/2025, Shift:UNKNOWN, 00:00:00-00:00:00, 36.00-1, Length of Contract (Days) : 91, Estimated Gross Pay: 0.00
Convergence Medical Staffing is known for transparent communication, quick response, and personable service that helps travelers meet their professional and personal goals - contract after contract. The Convergence Medical Staffing Mobile App enables our travelers to search for jobs as well as upload and manage needed information quickly and simply, thus allowing for speedy submittal to facilities. Travelers find our online credentialing straightforward and easy to navigate. We offer Major Medical Insurance on day one of an assignment and supplemental dental, vision, short and long-term disability, and life insurance. Travelers are paid accurately through weekly direct deposit. We also offer a lucrative Referral Bonus Program and other bonus opportunities. For more details on this position or to inquire about additional jobs email **************** or call ************. You can download the Convergence Medical Staffing Mobile App for free.
$57k-72k yearly est. 3d ago
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Health Management Associates may also be known as or be related to HEALTH MANAGEMENT ASSOCIATES, Health Management Associates, Health Management Associates Inc and Health Management Associates, Inc.