A leading insurance company is seeking an AI Compliance Director in Chicago. This strategic role involves overseeing AI governance, monitoring regulatory frameworks, and conducting compliance-focused risk assessments. Applicants should have 10+ years of experience in compliance or AI governance, a relevant degree, and strong leadership skills. Competitive compensation is offered, with a pay range of $97,000 to $189,000 annually based on experience and location. The position also provides opportunities for growth within a hybrid work environment.
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$97k-189k yearly 2d ago
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BIA Customer Service Agent (personal lines) - HYBRID
Arbella Insurance 4.6
Remote or Avon, CT job
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
$32k-36k yearly est. Auto-Apply 11d ago
Actuarial Director or Manager (REMOTE OR MA)
Hanover Insurance Company 4.9
Remote or Worcester, MA job
Posted Thursday, September 25, 2025 at 4:00 AM
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Personal Lines Actuarial department is seeking an Actuarial Director or Manager (or similar) for our Profitability Analytics (REPLAY) team to join our growing team in Worcester, MA Corporate Headquarters, or remote work location.
Open to various levels
POSITION SUMMARY:
The Profitability (REPLAY) Team Director role is responsible for managing a team of actuaries focused on profitability oversight through loss and premium analytics of the Personal Lines of business, as well as being expected to complete their own hands-on assignments.
The Personal Lines portfolio is over $2 billion of premium across 20 states for Auto, Home, and Other Personal Lines requiring an innovative, analytical, and business-oriented actuarial approach.
This role will have countrywide loss and premium analysis responsibilities including rate indications, loss and premium trends, projecting IBNR and loss development, and forecasting top and bottom-line plans. Additionally, this role partners with other actuarial functions in communicating profitability insights to key business partners (Executive Leadership, Finance, State Pricing, State Management, Reserving) in order to influence Personal Lines strategic direction.
This is a Full-time, Exempt role.
IN THIS ROLE, YOU WILL:
Manage and lead a team of actuarial analysts, ensuring technical execution of deliverables alongside personal growth of entire team
Forecast and monitor frequency and severity projections combining internal data, industry data, and macro-economic benchmarks
Use technical actuarial pricing methods to develop and communicate semi-annual rate indications including premium trend assumption updates
Project ultimate loss results for usage in Personal Lines Pricing decision including tracking of IBNR development against actual emergence
Effectively communicate technical analysis to business partners and executive leadership
Collaborate with business partners including Actuarial State Pricing team in strategy and profitability analyses
Build efficiencies and improvements into existing processes
May lead or participate in community training activity
WHAT YOU NEED TO APPLY:
Bachelor's Degree or higher in a relevant technical field
Seven+ years of technical experience in multiple LOB and/or actuarial disciplines such as pricing, reserving or advanced analytics
Experience with predictive modeling preferred
Minimum of 2 years in management capacity
ACAS required, FCAS preferred
Advanced communication skills
Advanced skills using Microsoft Office, including Excel
Intermediate programming skills, including the ability to develop and automate processes
Demonstrated knowledge of all techniques used to model various assumptions
Able to apply and interpret company policies and procedures
Able to direct activities of others, motivate and develop staff
Project organization and time management skills to balance conflicting priorities
Growth Mindset - Embraces a creative approach and a changing environment. Seeks to improve processes, constantly seek to learn, apply new techniques, challenge others and themselves to find a better way
Relationship Building - Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important. Builds positive relationships with others to accomplish organizational goals.
Results Orientation - Excited by challenging goals and a desire to exceed standards of excellence. Exceeding the standard can include challenging personal goals, organization's standards, or current industry standards.
Talent Management - Proactively fosters building, mobilizing and evaluating the organizations' human assets. Establishes performance goals and measures in order to accomplish organizational goals.
Business Enterprise Knowledge - Understands how one's own function adds value to the organization and to customers. Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends.
Strategic Thinking - Examines issues and plans with a long-term perspective. Able to critically evaluate external and internal factors.
Change Management - Designs and transforms an organization based on assumptions of human capability and resiliency. Understands the basic human patterns that operate during change, and effectively focuses the organization's capability on an effective transformation. Focuses and energizes a group to accomplish change together and holds them accountable to common goals.
Decisiveness - Makes decisions by quickly assessing the scope of an issue and providing options leading to its closure.
CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
PTO
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: ********************** and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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$139k-191k yearly est. 3d ago
Claim Technical Assistant - Hybrid
Arbella Insurance 4.6
Remote or Quincy, MA job
Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009!
Start an exceptional career in Claim! As a Claim Technical Assistant you will provide both administrative and technical support to all Claim functions and build a great foundation for future career growth in Claim!
Process loss and expense payments
Skilled data entry into multiple claim and related databases systems.
Request police reports and other investigative material
Request appropriate letters and correspondence as directed by the Claim Professional.
Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.).
Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others.
Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.
Requirements
Able to work in a fast paced environment.
Strong interest in advancement within the Claim Department
Sound MS Office skills and able to work in an organized manner
Good time management skills with strong attention to detail
Some office or customer service work experience preferred.
Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $41,470 ($22.00 an hour) - $44,014 ($23.35 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Apply today!!
$41.5k-44k yearly Auto-Apply 60d+ ago
Underwriting Consultant, National Accounts Property
CNA Financial Corp 4.6
Columbus, OH job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
When you join the National Accounts Property team as an Underwriting Consultant, you are responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. You will be recognized as a technical expert in underwriting ground-up monoline policies. Under general management direction, you will work within broad limits of authority on assignments requiring a high degree of technical complexity and coordination.
This position will work from our offices on a hybrid basis, 2 - 3 days per week in New York City. There may be an opportunity for a candidate to be based out of Ohio as well.
Please note the compensation range listed below is based on a national average and not indicative to the NYC market
Essential Duties & Responsibilities
* Performs a combination of duties in accordance with departmental guidelines:
* Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk.
* Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors.
* Makes recommendations on underwriting policy and pricing strategy.
* Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management.
* Markets products and services through agencies or through the brokerage community and makes field visits.
* Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business.
* Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups.
* Mentors and guides less experienced underwriters and assists in the development of underwriting training.
* Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities.
* Responsible for special underwriting projects and presentations.
Reporting Relationship
Manager or above
Skills, Knowledge and Abilities
1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures.
2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects.
4. Ability to deal with ambiguous situations and issues.
5. Creativity in resolving unique and challenging business problems.
6. Knowledge of Microsoft Office Suite and other business-related software.
7. Demonstrated leadership skills.
Education and Experience
1. Bachelor's degree or equivalent experience. Professional designations preferred.
2. Typically, a minimum 5+ years underwriting experience.
As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of two Underwriter positions: Underwriting Consultant, or Underwriting Consultant. Typically, 5-10+ years of related experience.
#LI-MA1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$72k-141k yearly Auto-Apply 60d+ ago
Commercial Lines Distribution Rep - Western PA/Western NY Territory (Remote)
NJM Insurance Group 4.7
Remote or Pittsburgh, PA job
. Commercial Lines Distribution Representatives meet regularly with agency/brokerage distribution partners in pursuit of organic growth opportunities in the small, mid and large size markets. Possess key commercial agency/brokerage relationships, presence and credibility in assigned territory along with a full working knowledge of our products offerings. These relationships will specifically be utilized to support and grow our distribution partner network in the region consistent with NJM's exclusive distribution model. The development of the relationships will be buttressed through regular interactions with the assigned partners through various modes of hospitality.
This is a full time position primarily based in the western Pennsylvania/western New York territory, but may on occasion be asked to come to the corporate office in West Trenton, New Jersey. In addition to the annual base salary likely to fall around the $95,000-$100,000 range, this position has a quarterly and an annual incentive opportunity (5 total incentive opportunities a year, based upon performance).
Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.
Performance Expectations Distribution Representative
Personal Leadership:
• Understanding and execution of the NJM Annual and Long-Term Strategic Plan.
• Actively performs and organizes all components of the sales life cycle from the dissemination of the NJM appetite, developing Partner understanding of that appetite, cultivating new business pipelines from inception through the binding of new business.
• Plan annually with all assigned Partners and reach consensus on aggressive but attainable premium commitments per open location.
• Works in tandem with all assigned Partners through effective communication of NJM initiatives, product updates and appetite evolution.
• Remains current with industry trends, legislation and coverage changes.
Productivity Quota
• Awareness of Quarterly Quota Metrics and regular monitoring of premium goals throughout each quarter.
• Scheduling and executing monthly production meetings with each assigned partner. Most are expected to be in person.
• Scheduling and executing quarterly performance to plan meetings with the leadership of each assigned Partner to review current metrics in relation to the annual planned metrics.
• Sends follow up reports for each meeting within three business days of the meeting.
• Records each production meeting and performance to plan meeting in PDMS.
Productivity Relationships
• Schedules and coordinates resources for kick-off meetings to ensure a smooth onboarding and transition of new risks.
• Works with assigned underwriters and schedules in-person UW introductory meetings with all assigned Partners.
• Schedules a combination of lunches, breakfasts and dinner meetings with all assigned partners throughout the year.
• Schedules relationship building activities with a variety of partners throughout the year. These can include a variety of events including professional sports games, music venues, comedy clubs, outdoor activities etc.
• Regularly works with CAR team and has them included when practical at Production meetings and has them attend aforementioned activities.
Strategic Awareness
• Remains current with trends concerning NJM's lines of business.
• Displays a strong understanding of NJM's Value Proposition.
• Retains a strong working knowledge of NJM's Retro and LD Offerings.
• Demonstrates the ability to dissect competitive plans from other carriers.
• Collaborates with all departments across Commercial Lines to optimize Sales Performance.
Essential Functions:
• Match existing agent relationships and books of business opportunities with those of NJM
• Based on this analysis recommend for appointment new commercial lines distribution partners in the territory. Ultimately through the review process sign up all appropriate agents based on the strength of these current relationships
• Pursue, upsell, cross-sell, recapture opportunities with agencies/brokers
• Coordinate New Business Proposal Meetings on key accounts to agencies and brokers; present NJM optional plans
• Key account pre-renewal discussion with agencies
• Review competitor plans with NJM underwriting to ensure best pricing offered
• Lead annual planning process. Implement and monitor throughout year
• Review underwriting appetite and services with agencies and brokers
• Attend POS (Point of Sale) when possible, with agencies/brokers
• Assist with contracting new agencies/brokers
• Assist with onboarding and terminating agencies/brokers as required
• Maintain agency/broker profiles
• Attend corporate functions including Corporate Giving, Chamber of Commerce and Marketing events
Required Qualifications
Skills, Knowledge and Abilities:
• Sales or Field/Production Underwriting oriented with experience and successful track record with standard commercial lines products in the noted territories
• Ability to communicate orally and in writing with others to explain complex issues
• Full knowledge of all commercial line's standard insurance products and usages
• Ability to manage multiple clients, tasks, and requests
• Adequate knowledge of rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists
• Knowledge of insurance markets and reference to markets
• Knowledge of insurance underwriting procedures
• Results oriented with the ability to meet strategic goals as required for the assigned territory
• Excellent analytical, problem resolution, negotiating and project management skills
• Professional, committed, and self-motivated with the ability to focus on daily tasks
• Proficient with Microsoft Office - Outlook, Word, Excel, and Teams
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $88,176-$111,218
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
$95k-100k yearly Auto-Apply 12d ago
Clinical Pharmacist (PA,NJ,DE)
Independence Blue Cross 4.8
Remote or Philadelphia, PA job
Job Description
The Clinical Pharmacist is responsible for executing the daily activities associated with the clinical components of the pharmacy benefit. This position reviews data, resolves issues and coordinates tasks associated with pharmacy clinical programs. This position also provides clinical support to inter-disciplinary teams to improve healthcare outcomes, ensure patient safety, recommend cost-effective medication strategies, ensure compliance, and coordinate care efficiently and effectively.
Responsibilities
· Ensure clinically appropriate, cost-effective, and accurate formulary by providing appropriate drug review and formulary placement recommendations.
· Provide support for formulary maintenance such as but not limited to member, provider, and other external communication.
· Collaborate with cross-functional teams for various project work.
· Ensure all regulatory guidelines are met.
· Drug Information research as needed.
· Serve as subject matter expert and provide recommendations designed to address Medicare Part D associated Stars ratings that may have cascading effects to other important measures such as, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS), and Consumer Assessment of Healthcare Providers and Systems (CAHPS), National Committee for Quality Assurance [NCQA] Accreditation, the Quality Rating System (Commercial Exchanges) and Health Insurance Plan Rankings
· Identify underlying drivers of performance, develop and implement plans to improve ratings by working with internal departments and exploring external solutions.
· Present enterprise-wide ideas into structured Part D STARS meetings and recommend provider engagement strategies by supporting populating health
· Oversee monthly Acumen Patient Safety reports and track performance against industry benchmarks. Identify negative trends and communicate to key stakeholders. Ensure any outlier reports are managed and submitted to Center of Medicare & Medicaid Services (CMS) within the required timelines.
· Review CMS opioid monitoring system (OMS) reports, Drug monitoring program (DMP) reports and internal reports. Oversee of DMP program and complete quarterly submissions for the OMS program. Coordinate activities with other departments such as Corporation Finance Investigation Department (CFID) and enrollment as needed.
· Provide support for marketing materials related to pharmacy quality.
· Serve as the subject matter expert and pharmacy liaison to the member help, population health, health coach and operations teams to facilitate the creation of job aids and training materials
Required Qualifications
· Doctor of Pharmacy or Bachelor of Science Degree in Pharmacy with 5 years of relevant clinical experience
· Active State Pharmacy License
· At least 3 years practice managed care experience or accredited Managed Care Residency
· Strategic, self starter, ambitious, proactive
Preferred Experience
· Current knowledge and expertise in clinical pharmacology, disease management and managed care
· Experience with team-based care
· Self-management Skills - self-motivated, organized, detail oriented and manages time and resources effectively. Must be able to work independently in a collaborative environment, be self-directed and possess excellent organizational and time management skills
· Experience with STARS, Acumen and OMS submissions
· Computer/Technology Competency: Proficient in use of Microsoft Word, Excel, and Outlook
Hybrid
Independence has implemented a “Hybrid” model which consists of Associates working
in the office 3 days a week (Tuesday, Wednesday & Thursday
) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the
work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
$110k-135k yearly est. 30d ago
Senior Accounts Payable Specialist
Independence Blue Cross 4.8
Remote or Philadelphia, PA job
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Senior Accounts Payable Specialist Responsibilities:
·
Completion of several complex daily, weekly, and monthly reconciliation processes across migrated and non-migrated platforms for IBC and AHA/IA
·
Daily research, preparation, and decision-making of the Positive Pay Exception Bank File
·
Completion of various Escheat-related functions such as: Daily and monthly reconciliations, research variances, inquiry handling, escheat vendor system updates, and logging of deleted escheat checks
·
Review AHA escheat upload files for accuracy, etc.
·
Review, update, and tracking of outstanding payments for Garnished providers with the Legal department
·
Monitoring and handling of IRS-related Levys
·
Daily review and handling of incident tickets initiated by or submitted to Disbursements through the Service Now system
·
Assembling of Funding requests for AmeriHealth Casualty's clients
·
Verifying AmeriHealth Casualty's clients' funding totals
·
Daily PeopleSoft pay cycle - Processing and delivery of internal/external checks, bank file uploads, stop pay (system and bank), check copy requests, and handling associated research inquiries
·
Positive Pay handling (validate exception payments through bank portals)
·
Active participant in the testing of PeopleSoft system Upgrades and bank payment testing
·
Reconciliation and bank release of Provider EFT payments (releasing files and calling payment file totals to the bank)
·
Various 1099 tasks such as: testing of 1099 files, 1099 balancing, addressing TIN mismatches on the IRS website, handling 1099 returned mail, etc.
·
Identifying outstanding checks for the Checks not Cashed and Due Diligence process and submitting data to the vendor
·
Working with Claims/Refund teams on research and processing of AHA Due Diligence batches
·
Uploading MPY requests as needed
·
Maintaining and updating desk-level procedures and other departmental reports/files
·
Research and handling of Notification of Change (NOCs) / EFT failures and collaborating with the provider teams on reissuance
·
Participates in complex projects assigned by management and all other duties assigned by management
·
Completes work with a limited degree of supervision
Qualifications
·
College Degree preferred
·
At least 2-3 years of related experience required
·
Intermediate knowledge of Microsoft Excel, Word, and Outlook (Excel skills required)
·
Working knowledge of various migrated and non-migrated applications (Health Proof, Health Rules, CareFirst Bridge, PNC ECHO, COR, CMS, etc.)
·
PC experienced required
·
Good verbal and written communication skills are necessary
·
Ability to be flexible, adapt, multi-task, and prioritize
·
Detail and results-oriented
·
Highly organized
·
Ability to work in a team setting and individually
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device that is compatible with the free Microsoft Authenticator app.
$66k-82k yearly est. 58d ago
SEO and Brand Visibility Intern
Grange Insurance Careers 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week; Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote
Duration: 10 weeks
A Great Place to Intern
Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary:
This position, which bridges public relations (PR) and search engine optimization (SEO), is responsible for managing an ongoing project overseeing two brands' online presences. It will ensure accurate information about each brand, the companies, their products, their core values, and real customer experiences are found across the internet to maintain accuracy and consistency wherever our brands are found online.
What You'll Be Doing:
Search for inaccuracies online and develop a proactive plan to address it while keeping our digital ecosystem maps updated.
Work with Grange employee subject matter experts to gather correct information for online updates.
Communicate with website owners and/or online authors to request corrections to inaccurate company information and track when corrections are completed.
Potential opportunity to assist with website, social media, and/or public relations copywriting; AI search prompt monitoring and analysis; digital marketing data and analytics tracking and analysis; and/or front-end website development, if your skills and interests align.
What You'll Bring To The Company:
Ideally, pursuing an associate or bachelor's degree. One or more years of previous work or internship experience. Strong communication and organization skills. Affinity for communications, marketing, public relations, search engine optimization (SEO), brand management, online reputation management, journalism, and/or marketing data and analytics. Must be willing to participate in a highly collaborative and team-oriented environment. Ability to oversee and execute a project through to completion as well as track and measure results.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$35k-46k yearly est. 19d ago
SIU Investigator - Underwriting & Premium Fraud
CNA Financial Corp 4.6
Westerville, OH job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.
* Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.
* Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.
* Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.
* Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.
* Identifies opportunities and participates in the design and implementation of process or procedural improvements.
* Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.
* Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.
* Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or Director
Skills, Knowledge and Abilities
* Solid knowledge of property and casualty claim handling practices
* Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.
* Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues
* Ability to interact and collaborate with internal and external business partners, including outside agencies
* Ability to work independently, exercise good judgment, and make sound business decisions
* Detail oriented with strong organization and time management skills
* Strong ability to analyze complex, ambiguous matters and develop effective solutions
* Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques
* Ability to adapt to change and value diverse opinions and ideas
* Developing ability to implement change
* Ability to travel occasionally (less than 10%)
Education and Experience
* Bachelor's degree or equivalent professional experience.
* Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.
* Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 30d ago
Software Engineer Intern
Grange Insurance Careers 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote Duration: 10 weeks
A Great Place to Intern
Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
What You'll Be Doing:
As a Software Engineering Intern, you'll be working on our application development teams focused on insurance applications - working to make insurance easy for our customers and agents.
You will enrich and expand your skillset by working on a wide variety of applications and technology stacks including React, Javascript, C# .NET, Mobile, SQL, data modeling and automated test engineering development.
The chance to gain experience on agile methodology and work through the full process from reading and interpreting requirements, development, testing and finally implementation.
You will have the opportunity to develop their MuleSoft skill set while working with our team. This will not only enhance your technical abilities but also provide you with valuable hands-on experience.
What You'll Bring To The Company
Majoring in Computer Science or other applicable STEM fields
Willingness to learn and manage multiple tasks at once
Ability to analyze and possess strong problem-solving skills
Strong collaboration skills and ability to work within an agile team
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$36k-46k yearly est. 19d ago
Transformation and Analytics Intern - Customer Interactions
Grange Insurance Careers 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote. Duration: 10 weeks
A Great Place to Intern
Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary: We're seeking an enthusiastic Digital Transformation & Analytics Intern to join our Customer Interactions Vendor Relations, Quality, and Training Team. In this entry-level role, you will assist in designing, implementing, and optimizing technology solutions that transform our quality assurance, training programs, and vendor relationship management processes. You will gain hands-on experience with data analytics initiatives and emerging AI technologies while supporting our Claims, Contact Center, and Billing functions.
What You'll Be Doing:
Assist in evaluating and improving technology and reporting solutions that support quality monitoring, training, and vendor management across our Claims, Contact Center, and Billing functions.
Support data analytics initiatives including dashboard creation, reporting, and identifying insights from operational data. Conduct analytics, such as trend analysis, to translate data into clear, actionable insights for leadership.
Help assess current processes and research process improvements, automation, and potential AI solutions to improve efficiency and quality.
Collaborate with team members to gather requirements and contribute to technology implementation projects.
Learn about insurance operations while supporting documentation and process improvement initiatives.
What You'll Bring to The Company:
Currently pursuing or recently completed a Bachelor's degree in Data Science, Analytics, Computer Science, Information Technology, or related field
Experience with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) or programming languages (Python, R, SQL)
Demonstrated strong analytical thinking and problem-solving skills with attention to detail.
Interest in AI/ML applications and how data drives business decision-making
Excellent communication skills with ability to explain technical concepts clearly.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$36k-44k yearly est. 19d ago
Product Portfolio Manager
Independence Blue Cross 4.8
Remote or Philadelphia, PA job
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission
to enhance the health and well-being of the people and communities we serve.
The Product Portfolio Manager is responsible for the evaluation, development and implementation of medical or supporting product portfolios specifically the Large Group segment both fully insured and self-funded.
· Works closely with the Senior Product Managers, Actuarial, Underwriting, sales and other cross-functional stakeholders to build out recommendations for the portfolio strategy and present recommendations to P&L and senior leadership.
· Defines portfolio strategy by gathering and prioritizing product, market and competitive requirements, as well as working with sales/brokers and internal resources to successfully articulate portfolio recommendations and direction.
· Manages adhoc and corporate projects as it relates to the product organization.
· Provides in-depth market, customer and competitive analysis to help guide portfolio development and product composition within the portfolio.
· Supports the ideation, prioritization and evaluation of new product opportunities within the portfolio.
· Supports the positioning and messaging and development of content and product positioning, including collateral and training.
· Ensures portfolio goals are achieved.
QUALIFICATIONS:
· Bachelor's degree in Business, Marketing, Communications, related field or equivalent work experience.
· 5+ years' experience in the insurance industry in areas of Product Development, Product Management, Health Care Management or related field.
· Excellent communication skills both written and verbal.
· Advanced analytical, presentation and problem-solving skills.
· Ability to work effectively with cross functional teams in a matrix organization.
· Self-starter, effective at prioritizing tasks and managing expectations.
· Strong project management skills and ability to use Microsoft Office solutions and Tableau.
Independence has implemented a “Hybrid” model which consists of Associates working
in the office 3 days a week (Tuesday, Wednesday & Thursday
) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the
work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
$94k-118k yearly est. 2d ago
Pharmacy Claims Auditor (Remote - PA, NJ, and DE)
Independence Blue Cross 4.8
Remote or Philadelphia, PA job
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission to enhance the health and well-being of the people and communities we serve.
The Auditor, Payment Integrity role conducts pharmacy claim audits for Independence Blue Cross to ensure accurate provider payments, detect fraud, waste, or abuse, and improve audit processes. It requires a Certified Pharmacy Technician with at least four years of experience, including pharmacy and audit work, strong analytical skills, and proficiency in Microsoft Office and pharmacy claims systems.
Conduct audits of claims submitted to Independence Blue Cross (IBX) to ensure accuracy of provider payments and charges.
Analyze provider billing patterns to detect potential fraud, waste, or abuse.
Perform audits through daily reviews, live audits, and desk audits to identify inappropriate billing practices.
Review and verify provider billing records, collaborating with CFID audit analysts, auditors, investigators, internal, and external sectors
Execute standard provider audit assignments using sound audit methodologies to uncover patterns of abuse or fraud.
Screen and audit claim samples-both summary and detailed-to select cases for further review.
Initiate and validate claim adjustments, maintain comprehensive audit documentation, and prepare statistical reports.
Identify and escalate potential provider fraud or abuse to management.
Contribute to the development and implementation of new audit processes and functions.
Qualifications
• Certified Pharmacy Technician (CPhT) required.
• Minimum of four (4) years of relevant experience, including:
• At least two (2) years in retail or hospital pharmacy.
• At least two (2) years in pharmacy audit.
• Extensive understanding of healthcare provider audit practices and medical terminology.
• Familiarity with fraud, waste, and abuse detection methodologies.
• Strong written and verbal communication skills for reporting and presenting audit findings
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, SharePoint, and Access.
• Advanced Excel skills (pivot tables, VLOOKUP, data analysis).
• Experience with pharmacy claims systems such as RxTrack and RxClaim is preferred but not required.
Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device that is compatible with the free Microsoft Authenticator app.
$47k-59k yearly est. 10d ago
Assistant Actuary I (Medicare)
Independence Blue Cross 4.8
Remote or Philadelphia, PA job
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission
to enhance the health and well-being of the people and communities we serve.
We are seeking an experienced Assistant Actuarial I (Medicare) professional with a strong background in Medicare pricing to join our Government Markets team. This role is ideal for candidates who have hands-on experience with Medicare Advantage and/or Part D bid development and are looking to apply their expertise in a collaborative, fast-paced environment. The successful candidate will play a key role in supporting the pricing, forecasting, and strategic analysis of our Medicare products, ensuring compliance with CMS requirements and contributing to the financial success of our government programs.
Key Responsibilities:
Support the development and pricing of Medicare Advantage and Part D products.
Assist in preparing annual CMS bid submissions, including benefit design, cost projections, and revenue estimates.
Evaluate historical claims and utilization data to support the pricing of benefit differentials and cost-sharing structures across Medicare plan designs.
Collaborate with cross-functional teams, including finance, underwriting, and product development, in support of pricing analyses and corporate strategy and forecasts.
Monitor regulatory changes and assess their impact on pricing and profitability.
Contribute to actuarial models and tools used for bid development and scenario analysis.
Present findings and recommendations to actuarial leadership and business partners.
Qualifications:
Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field.
5+ years of actuarial experience, with a focus on Medicare pricing.
Fellow or Associate of the Society of Actuaries (SOA).
Familiarity with CMS bid process and regulatory requirements.
Strong analytical and problem-solving skills.
Proficiency in Excel and SQL.
Excellent communication and collaboration skills.
Preferred Experience:
Experience with Medicare Advantage and/or Part D actuarial models.
Understanding of risk adjustment and revenue forecasting.
Demonstrated ability to work independently and drive projects forward with minimal oversight.
Proven track record of taking initiative, managing competing priorities, and delivering high-quality work in a deadline-driven environment
Hybrid:
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
$81k-109k yearly est. 60d+ ago
Claims CL Casualty Large Loss Auto Injury Representative (remote)
Grange Insurance Careers 4.4
Remote job
Summary: This position is responsible for investigating, evaluating and negotiating settlement of assigned large loss Commercial Auto Body Injury Claims in accordance with best practices and to promote retention or purchase of insurance from Grange Enterprise.
If you're excited about this role but don't meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.
What You'll Be Doing:
Pursuant to line of business strategies and good faith claim settlement practices, investigates, evaluates, negotiates, and resolves (within authorized limits) assigned claims.
Demonstrates technical proficiency, routinely handling the most complex claims with minimal manager oversight.
Establishes and maintains positive relationships with both internal and external customers, providing excellent customer service.
Assists in building business relationships with agents, insureds and Commercial Lines partners through regular, effective and insightful communications. May include face-to-face as needed.
Will be the “point person” (when required) for certain identified large customer accounts where specialized communication and handling are required.
Regularly develops and mentors other associates. Assists leadership in advancing the technical acumen of the department through the development of formal and informal training and resources.
Establishes and maintains proper reserving through proactive investigation and ongoing review.
Assists other departments (when required) with investigations. May be assigned general liability claims during high volume workload periods.
Demonstrates effectiveness and efficiencies in managing diary system and handling workload with limited supervision or direction.
What You'll Bring To The Company:
High school diploma or equivalent education plus five (5) years claims experience with at least three (3) years of Commercial Casualty experience. Experience in General Liability preferred. Bachelor's degree preferred. Must possess strong communication and organization skills, critical thinking competencies and be proficient with personal computer. Requires excellent decision-making ability, a broad depth of experience and technical competence and capacity to manage work to meet time sensitive deadlines. Demonstrated ability to interact with internal and external customers in a professional manner. State specific adjusters' license may be required.
About Us:
Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Who We Are:
We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength.â¯We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.
Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.
Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth.â¯Together, we use our individual experiences to learn from one another and grow as professionals and as people.â¯
We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.
$34k-45k yearly est. 10d ago
Claim Service Specialist - Farmington, CT - Hybrid
Arbella Insurance 4.6
Remote or Farmington, CT job
Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009!
Join a Best Place to Work Company!
Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.
What will you do?
Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.
Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators - navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.
New to insurance? All you need is great customer service and communication skills - we'll train you on the rest!
What will you need?
A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
Highly effective time management skills
Strong attention to detail, accuracy, fairness and impeccable organization
A passion for helping others
Some customer service work experience preferred
Will need to obtain CT License
High levels of performance will be recognized and rewarded!
You are valued.
At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.
We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Apply today!!
#LI-CL1
$49k-51k yearly Auto-Apply 60d+ ago
Data Warehouse Intern
Grange Insurance Careers 4.4
Columbus, OH job
Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote Duration: 10 weeks
A Great Place to Intern
Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you're up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August.
Summary: This position will primarily support the data integration area of our Enterprise Data Office. Duties include building pipelines to extract and transform data for business users.
What You'll Be Doing:
Perform data analysis
Build ETL jobs
Operate with assistance across all phases of development, including but not limited to designing, coding, testing, debugging, documenting, releasing to production, etc.
What You'll Bring to the Company:
An individual who knows SQL and is passionate about managing, analyzing, and leveraging data for business needs. Currently enrolled in an undergraduate program in Computer Science, Business, Data Analytics, Finance, Risk Management/Insurance, or related field preferred.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.59 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.
Now Is An Exciting Time To Be A Grange Intern:
The key to our success is dedicated associates and a winning workplace culture. We offer an inclusive environment, promote work-life balance, and offer great hands-on experience. We know the power of our company ultimately comes from our associates. Investing in them is an investment in our success. Our associates take their work seriously, but not themselves. They have fun, are energetic and bring passion to their work.
We don't just accept difference - we celebrate it, we support it and we thrive on it for the benefit of our associates, our products and our community. Grange Insurance is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$33k-45k yearly est. 19d ago
Software Engineer II (hybrid)
Grange Insurance Careers 4.4
Remote or Columbus, OH job
If you're excited about this role but don't meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.
Summary: This position is responsible for writing accurate and efficient program code, updating and expanding existing programs, debugging existing programs, and testing software with both manual and automated unit testing approaches.
What You'll Be Doing:
Proficient in development technologies (Java/GOSU) utilized by their team with accelerating delivery results.
Able to work independently with analyst and test engineering to move application changes through all stages of development.
Support maintenance and modification of applications as directed.
Demonstrate ability to learn system architecture as it relates to project work.
Follow best practices regarding all technical and design standards for their application.
Take ownership of their work and quickly address technical or quality issues.
Submit code for peer reviews and may actively participate in peer reviews of others.
Demonstrate a desire to participate in peer-to-peer coaching and mentoring.
Display a level of influence within their immediate team.
Display innovative thinking.
Ability to communicate with business partners in a clear and concise manner regarding their current work.
Leverage new technologies like Gen AI to be more effective and efficient in completing deliverables.
What You'll Bring To The Company:
2+ years of development experience preferred (ideal candidate will have billing center/Guidewire development experience)
Demonstrate proficiency in learning and using multiple development languages.
Demonstrate a working knowledge of artificial intelligence technologies
Excellent organizational skills, with proven analytical, planning, problem solving and decision-making skills.
About Us:
Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Who We Are:
We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength.â¯We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.
Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.
Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth.â¯Together, we use our individual experiences to learn from one another and grow as professionals and as people.â¯
We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.
Hanover Specialty Insurance is seeking a motivated, results-driven Underwriting Specialist Specialty to join our dynamic and growing team. This role offers the chance to make a meaningful impact while advancing your career in a supportive, high-growth environment.
At The Hanover, we are committed to fostering an inclusive workplace where every voice is heard and valued. We actively recruit top talent from all backgrounds and encourage qualified professionals to apply. We believe that diversity strengthens our organization and creates a more vibrant community.
Recognizing the evolving nature of work, we proudly support flexible arrangements. This position can be hybrid or fully remote, with occasional travel to key specialty locations. While we prefer candidates based in the Midwest (OH, MO, MN, AZ, UT, NE, WY, IL, WI, ID, IA), we welcome applicants from across the country.
This is more than a job-it's an opportunity to grow your expertise, expand your network, and build a long-term career with a company that invests in your success.
Position Overview: Responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments and LOB mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one's authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination.
This is a full-time, exempt role.
Please note that the designated job title and level will be determined based on the candidate's qualifications and professional experience (Underwriter or Senior Underwriting Specialist Specialist).
In This Role, You Will:
Technical Underwriting:
Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
Uses all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed.
Understands pricing components and rating methodology and correlates pricing to exposures.
When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls.
Completes file documentation according to best practices guidelines and can clearly explain account decisions.
Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.
Portfolio Management & Financial Acumen:
Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices.
Developing an understanding of various financial reporting information and insurance performance measures in the management of risk.
Demonstrates an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency's book, the region, and countrywide.
Prepares or analyzes information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory.
Familiarizes oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced.
Sales Management:
Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents.
Keeps current on state/territory issues, regulations, and trends.
Utilizes market and competitor information to enhance relationships and individual account decision making.
Prioritizes and develops effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
Operates with a franchise perspective to identify additional sell opportunities to create growth within other LOB's and customer segments.
Partners with other business units to deliver comprehensive insurance solutions.
Demonstrates in-depth knowledge of Hanover's products and appetite while clearly communicating Hanover's position at the point of sale.
Builds and maintains rigorous sales practices using all systems, sales tools and disciplines outlined in the sales best practices.
Makes presentations to agents and customers. Utilize department and Specialty partners to augment sales process. Effectively utilize Claims and Loss Control to display service and/or technical expertise with present and future customers.
What You Need To Apply:
Bachelor's Degree or equivalent experience
Generally, 3-7+ years Specialty or standard commercial lines experience.
3-4+ years' experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts. Demonstrates ability to adapt quickly to change, identify, analyze, and solve problems and willingness to being open to new and different ways of thinking.
Communication - ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team, and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters.
Judgment and Decision Making - Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority. Demonstrates confidence in own abilities and is comfortable taking informed risk.
Agile and Adaptive - Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects.
Teamwork and Collaboration - Openly encourages other team members to share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance.
Prioritization and Desk Management - Understands and seeks ways to improve the quality and results of one's work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation.
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