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Become A Health Service Coordinator

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Working As A Health Service Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $64,881

    Average Salary

What Does A Health Service Coordinator Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Health Service Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Average Length of Employment
Coordinator 2.6 years
Head Coordinator 2.5 years
Case Coordinator 2.3 years
Top Careers Before Health Service Coordinator
Staff Nurse 13.2%
Internship 6.8%
Nurse 4.6%
Volunteer 3.8%
Manager 3.0%
Top Careers After Health Service Coordinator
Staff Nurse 13.1%
Nurse 4.9%
Director 3.4%

Do you work as a Health Service Coordinator?

Health Service Coordinator Demographics

Gender

Female

80.2%

Male

18.2%

Unknown

1.7%
Ethnicity

White

63.1%

Hispanic or Latino

15.9%

Black or African American

11.0%

Asian

6.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

69.7%

French

6.1%

Tagalog

6.1%

Chinese

3.0%

German

3.0%

Bosnian

3.0%

Bambara

3.0%

Arabic

3.0%

Croatian

3.0%
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Health Service Coordinator Education

Schools

University of Phoenix

16.3%

Walden University

10.5%

Kaplan University

7.0%

University of Saint Francis

4.7%

Middle Tennessee State University

4.7%

University of Northern Iowa

4.7%

State University of New York Buffalo

4.7%

Capella University

4.7%

Indiana Wesleyan University

4.7%

University of Northern Colorado

3.5%

University of Maryland - University College

3.5%

University of Alabama at Birmingham

3.5%

James Madison University

3.5%

University of Utah

3.5%

Howard University

3.5%

University of Connecticut

3.5%

University of Florida

3.5%

Excelsior College

3.5%

University of Missouri - Saint Louis

3.5%

Eastern Kentucky University

3.5%
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Majors

Nursing

32.3%

Business

9.6%

Social Work

7.6%

Psychology

7.6%

Health Care Administration

7.1%

Public Health

4.6%

Human Services

3.4%

Management

3.2%

Education

3.0%

Counseling Psychology

2.5%

Health Education

2.3%

Communication

2.1%

Public Relations

2.1%

Health/Medical Preparatory Programs

1.8%

Kinesiology

1.8%

Biology

1.8%

Public Administration

1.8%

Health Sciences And Services

1.8%

Sociology

1.8%

Clinical Psychology

1.8%
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Degrees

Bachelors

34.8%

Masters

29.3%

Other

16.5%

Associate

11.7%

Doctorate

3.1%

Certificate

3.0%

Diploma

0.9%

License

0.6%
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Health Service Coordinator Videos

What do Healthcare Managers do?

Career Conversations: Discovering Careers in Community Health and Social Services

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Real Health Service Coordinator Salaries

Job Title Company Location Start Date Salary
Health Services Business Coordinator Trinitas Anesthesia Associates, L.L.C. Elizabeth, NJ Dec 10, 2016 $100,339
Health Services Business Coordinator Trinitas Anesthesia Associates, L.L.C. Elizabeth, NJ Nov 07, 2016 $100,339
Health Services Coordinator Med Plus Hospice Care, Inc. Monrovia, CA Jun 04, 2016 $95,826
Health Services Coordinator A-1 Support Services Houston, TX Sep 10, 2015 $85,613
Health Services Coordinator Golden Hope Health Care Services, Inc. El Paso de Robles, CA Jul 12, 2015 $84,219
Health Services Coordinator Margaret's Villa, Inc. Laguna Hills, CA Dec 24, 2014 $84,219
Medical & Health Services Coordinator Oasis Professional Management Group Ltd New York, NY Sep 13, 2016 $81,435
Medical & Health Services Coordinator Southern California Family Medical Center El Monte, CA Jul 24, 2008 $80,974
Health Service Coordinator Prime Pain Clinic, PC Palisades Park, NJ Jan 12, 2015 $80,163
Health Services Coordinator Alberto Dominguez-Bali, M.D., P.A. Hialeah, FL Oct 01, 2011 $69,400
Health Services Coordinator Visiting Nurse Association of Maryland, LLC Millington, MD Sep 15, 2016 $69,268
Health Service Coordinator Innovative Health Services Inc. Anahuac, TX Sep 30, 2013 $63,987
Medical & Health Services Coordinator Airline Medical Center and Diagnostic PLLC Houston, TX Sep 24, 2015 $63,003
Health Services Coordinator Gordon Lane Fullerton, CA Oct 01, 2012 $62,421
Health Services Coordinator Los Angeles Urban League Los Angeles, CA Oct 27, 2010 $61,020
Health Services Coordinator Glencrest Nursing and Rehabilitation Centre, Ltd Chicago, IL Sep 30, 2010 $60,000
Health Services Coordinator Integrated Nursing and Rehab Care of Perris, Inc. Perris, CA Oct 01, 2009 $56,472
Health Service Coordinator Innovative Health Services Inc. Anahuac, TX Oct 01, 2010 $54,475
Health Services Coordinator United Home Health Care, LLC Las Vegas, NV Oct 01, 2009 $54,288
Dental Health Services Coordinator Preferred Dental Center Addison, IL Mar 02, 2010 $53,872
Health Services Coordinator Chesapeake Hospital Authority Chesapeake, VA Jun 25, 2012 $53,406
Health Services Project Coordinator Indiana Univ. Purdue Univ. Indianapolis Indianapolis, IN Jun 15, 2013 $52,951
Health Service Coordinator Temple University Philadelphia, PA Dec 30, 2014 $50,060

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Top Skills for A Health Service Coordinator

  1. Health Care
  2. Mental Health
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Developed and maintained relationships with medical resources in the community to provide consistency and recognition between clients and health care personnel.
  • Facilitated Mental Health/Chemical Dependency Professional Quality Management Subcommittee.
  • Performed campus wide emergency management and safety incident tracking and risk management.
  • Examine patient medical records for completeness ensuring all required information is included.
  • Served as liaison between management and community emergency response authorities.

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Top 10 Best States for Health Service Coordinators

  1. Alaska
  2. District of Columbia
  3. Connecticut
  4. Washington
  5. Nevada
  6. North Dakota
  7. Pennsylvania
  8. Oregon
  9. Minnesota
  10. Wisconsin
  • (54 jobs)
  • (198 jobs)
  • (270 jobs)
  • (578 jobs)
  • (123 jobs)
  • (47 jobs)
  • (937 jobs)
  • (210 jobs)
  • (456 jobs)
  • (339 jobs)

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Health Service Coordinator Videos

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Career Conversations: Discovering Careers in Community Health and Social Services

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